Community Social Worker Position Description
Date: April 2015 Job Title Department Location Reporting To Direct Reports
: : : : :
Social Worker Whitiki Maurea Maori Mental Health and Addiction Services 44 Taharoto Road, Takapuna. 33 Paramount Drive, Henderson Service Manager Service Team Leader
Functional Relationships with
:
Internal
Whitiki Maurea team members Service Team Leader MHSG Social Work Professional Advisor Adult Senior Social Workers Other WDHB mental health services Social Work (Professional Advisor District Social Work) Kaumatua Waitemata District Health Board Maori Health He Kamaka Waiora External
Tangata Whaiora and their whanau All relevant wider community agencies and resources including social work training establishments Supporting Families NGO providers CYF’s/ DHB Liaison Worker Family Violence Coordinator Child Protection Coordinator Government agencies Other mental health services Purpose of the role
:
To provide social worker interventions which are recovery focused, safe, appropriate and effective. The care is based on comprehensive assessments, ensures continuity, is tangata whaiora and whanau centered and evidence based. The role works in collaboration with Taurawhiri (Cultural Advisor) and supports programme delivery
Purpose of the Service
:
Whitiki Maurea is a Maori clinical service within the Waitemata DHB District Mental Health Services Group. We provide clinical treatment in mental health and addictions with a Maori kaupapa (cultural values and concepts) approach.
Waitemata District Health Board -JOB DESCRIPTION -
Page 1
Community Social Worker Position Description
Our Purpose, Values and Standards At the heart of Waitemata DHB is our promise of ‘better care for everyone’. This promise statement is the articulation of our three-fold purpose to: 1. promote wellness, 2. prevent, cure and ameliorate ill health and 3. relieve the suffering of those entrusted to our care. At the heart of our values is the need for all of us to reflect on the intrinsic dignity of every single person that enters our care. It is a privilege to be able to care for patients, whānau and our community, a privilege that is sometimes overlooked in our day to day work. Our standards and behaviours serve as a reminder to us all about how we are with our patients and with each other.
Waitemata District Health Board -JOB DESCRIPTION -
Page 2
Community Social Worker Position Description
KEY TASKS
To practice as a social worker, providing specialist social work interventions within a WDHB Adult Mental Health Community Team
EXPECTED OUTCOMES
Provide focused social work assessment and interventions with service users as per the Adult Community Mental Health Social Work Role. Social work issues for service users are highlighted to the clinical team. Social work interventions and outcomes will be recorded in clinical files, and communicated to the clinical team. Clinical practice is carried out to professional standards and legal requirements and in line with WDHB policies and procedures Triage, assessment and intervention is in accordance with written guidelines. Intake clinician role undertaken on rotational basis within the team Assessment and care planning including risk assessment and risk management plans are well documented ,safe and in accordance with service policies and protocols Work with Taurawhiri (Cultural Advisors) aspects that are recognized and incorporated into clinical practice. Contribute to team care coordination in clinical practice Provide specific recovery focused interventions to designated service users To demonstrate effective communication within the clinical team
To work as an effective Clinician Social Worker within the team complying with written guidelines of the service
Waitemata District Health Board -JOB DESCRIPTION -
Demonstrated workload management skills are Provide focused social work assessment and interventions with service users as per the Adult Community Mental Health Social Work Role. Social work issues for tangata whaiora are highlighted to the clinical team. Social work interventions and outcomes will be recorded in clinical files, and communicated to the clinical team
Page 3
Community Social Worker Position Description
KEY TASKS
EXPECTED OUTCOMES
To work as an effective Clinician Social Worker within the team complying with written guidelines of the service
Clinical practice is carried out to professional standards and legal requirements and in line with WDHB policies and procedures Triage, assessment and intervention is in accordance with written guidelines. Intake clinician role undertaken on rotational basis within the team Assessment and care planning including risk assessment and risk management plans are well documented ,safe and in accordance with service policies and protocols Work with Taurawhiri (Cultural Advisors) aspects that are recognized and incorporated into clinical practice. Contribute to team care coordination in clinical practice Provide specific recovery focused interventions to designated service users To demonstrate effective communication within the clinical team Demonstrated workload management skills are evident in prioritizing demands according to urgency and acuity and responding in a flexible manner
To work as an effective team member
Understand and work within Team Standards of Practice Observe and identify roles, functions and philosophies of the multi-disciplinary team. Share clinical responsibility with the multidisciplinary team. Actively participate in the multidisciplinary team, to achieve treatment goals Advanced psychosocial assessment skills Problem solving, solution focused interventions Resilience, able to deal with stress positively. Ability to work effectively as a team member as well as autonomously
Provide individualized, coordinated plans and interventions with a focus on providing intensive support and therapeutic treatment Waitemata District Health Board -JOB DESCRIPTION -
Targeted outcomes and goals are negotiated with tangata whaiora and whanau centered approaches are used with identified small Page 4
Community Social Worker Position Description
KEY TASKS
options
EXPECTED OUTCOMES
caseload incorporating intensive support in a flexible way. All tangata whaiora have a current written comprehensive plan developed collaboratively with service user which includes appropriate cultural input All interventions are documented in a timely and accurate manner. Specific clinical interventions are implemented in accordance with the treatment / risk plan All Mental Health Act documentation is completed in a tidy and accurate manner. Information is provided and referrals made to other services and agencies as relevant for addressing tangata whaiora social, occupational and other needs as appropriate
Work in partnership with tangata whaiora, whanau and significant others
Demonstrate understanding of the MoH ‘Involving Families’ Guidelines 2000. Supports involvement of and communication between the clinical team and whanau regarding client’s progress and care plans. Identify and assess the psychosocial needs of whanau / significant others. Establish liaison and advocacy role to support tangata whaiora in their relationships. Provide necessary information to assist others in meeting the tangata whaiora needs.
Establish and maintain community networks.
Identify and attend local community mental health networking groups as clinical practice allows Maintain regular contact / consultancy with NGO’s as part of integrated and coordinated practice Maintain updated information on community resources, accessible to the multidisciplinary team. Support students with agency placements
Demonstrate a commitment to personal professional development as defined by
Complete orientation and mandatory training. Participate in WDHB Performance Development
Waitemata District Health Board -JOB DESCRIPTION -
Page 5
Community Social Worker Position Description
KEY TASKS
the SWRB.
Culturally sensitive practice
EXPECTED OUTCOMES
Review process. Undertake regular team member and professional supervision as agreed with Team Manager and Senior Social Worker. Proactively maintain a professional knowledge base. To carry out Project Work as part of CASP Attend WDHB Social Work forum and other agreed and relevant forums related to community mental health care/services Take responsibility for role modeling and supporting Adult MHS Social Work practice To attend all CALD Modules
Works in partnership with Taurawhiri respecting the kaupapa, kawa and tikanga of Whitiki Maurea All conduct towards tangata whaiora respects their mana Shows understanding of and commitment to the principles of the Treaty of Waitangi (partnership, protection, participation) and importance of Te Whare Tapa Wha (the four cornerstones of health) Te taha wairua (spiritual aspects) Te taha Hinengaro (mental and emotional aspects) Te taha whanau (family and community aspects) Te taha Tinana (physical aspects) To work in a way that always puts tangata whaiora / whanau needs first. To work within a Tikanga Maori framework Cultural aspects are recognised, acknowledged and incorporated into all aspects of treatment and interventions Participate in the cultural life of Whitiki Maurea Cultural supervision is sought from kaumatua or the senior taurawhiri
Statutory & Treaty of Waitangi obligations
Ensures the professional and political integrity of WDHB by carrying out all functions in compliance of the Treaty of Waitangi and by demonstrating a serious commitment to keeping the treaty alive. Shows sensitivity to cultural complexity in the workforce and patient population
Waitemata District Health Board -JOB DESCRIPTION -
Page 6
Community Social Worker Position Description
To recognise individual responsibility for workplace Health & Safety under the Health & Safety Act 1992 & Amendments 2002
Waitemata District Health Board -JOB DESCRIPTION -
Support WDHB H&S Culture by: All Employees Following & complying with H&S policies & processes & applying them to their own work activities Identifying, reporting & self-managing hazards where appropriate Early and accurate reporting of incidents at work
Page 7
Community Social Worker Position Description
PERSON SPECIFICATION POSITION TITLE:
Qualification
Minimum
Preferred
Qualification in Social Work Degree in Social Work or equivalent
Master’s Degree Full membership of ANZASW
Full Driver’s License
Professional Registration
Experience
Experience of working in a mental health / social work setting
Previous employment within a mental health service agency. Experience and knowledge of working with Maori and Pacific Island clients. Experience within DHB mental health team, either directly or through placement experience Knowledge of relevant Community Services
Waitemata District Health Board -JOB DESCRIPTION -
Page 8
Community Social Worker Position Description
Skills/Knowledge/Behaviour
Ability to respect other peoples values and culture
Advanced psychosocial assessment skills Problem solving, solution
Knowledge of WDHB organizational values Best Care for Everyone
focused interventions Resilience, able to deal with stress positively. Ability to work effectively as a team member as well as autonomously
Everyone Matters With Compassion Connected Better Best Brilliant Commitment to empowerment of clients, their families and whanau and significant others. A high level of oral and written communication skills. Commitment to the highest standards of social work practice. Advanced psychosocial assessment skills Good time management skills
Waitemata District Health Board -JOB DESCRIPTION -
Page 9
