SAP ERP HCM and SuccessFactors BizX Talent Management Integration Deep dive for Recruiting integration Bianka Woelke SAP HCM Product Management

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AGENDA  Hybrid Strategy and Direction  Recruiting Integration Scenario  Integration Process – SAP HCM and SuccessFactors Recruiting  User Interface for HR Professional  Field Mapping and mandatory fields

 Social Onboarding with Jam in the Hybrid model  Outlook  Key Learnings

LEARNING POINTS    

Pre-delivered process integration Best practices Extensible to customer needs Web-service based integration

SAP + SuccessFactors Multiple deployment options to match your needs and strategy

Workforce Planning Goals

Performance

Compensation Recruiting

Succession

Jam

Learning

Analytics

Cloud Employee Central

Full HCM in the cloud

Performance & Goals

Workforce Planning

Compensation

Workforce Analytics

Succession & Development

Recruiting

Learning

Social (Jam)

On-Premise Workforce Planning & Analytics

Core HR and Payroll

Time & Attendance Management

Core HR

Time & Attendance

Payroll

Workforce Analytics

Talent Management

SAP HCM

Hybrid Deployment

Full HCM On-Premise

This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

SuccessFactors and SAP Integration The integration strategy

Committed to deliver integration built on three strategic pillars.

Builds the foundation for integrated data between SAP and SFSF  Include employee and organizational data (such as reporting relationships) 



Eliminate double data entry and maintenance Integrate two systems of records

Seamless User Experience

Process Integration

Data Foundation

End-to-end process integration 





Driven by processes (e.g. payfor- performance, attract-tohire) Support end-to-end HR processes by bi-directional integration Increase integration quality (event-based, periodical,…)

Unified access for end users to all HCM processes regardless of back-end system 

Provide a single point of access across systems



Unified menus and navigation

SuccessFactors and SAP Integration Roadmap Overview Wave 1: Set the foundation point to point integration

Wave 2: Run end-to-end processes middleware integration  Further organizational data & process integration (e.g. skills & competencies)

 “Pay for performance“ process integration: Payroll and compensation allocation information integration

 File based integration for employee and organizational data

 Employee and organizational data middleware integration

 File base integration for analytical data  Unified access with single-sign-on

H1 / 2012

Q4 / 2012 Solution today

 Talent Management and Shared Services integration

 “Define-to-hire” process integration: Candidate integration from SuccessFactors Recruiting Execution to SAP ERP HCM

Q1 / 2013

 “Define-to-hire” process integration: Vacancy-to-requisition integration from SAP ERP HCM to SuccessFactors Recruiting Execution

Q3/ 2013

Under consideration

Planned innovations

This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

SAP HANA Cloud Integration  Integration service running on SAP NetWeaver Cloud  Core Runtime for processing, transformation, and routing of messages  Out-of-the-box connectivity support (WSRM, IDOC, sFTP)  Eclipse based design time capabilities  Embedded Operations cockpit for monitoring and administration

SAP Cloud

SAP HANA Cloud Integration

Sales OD

Travel OD

Sourcing SuccessFactors BizX OD

SAP HANA Cloud Integration

Packaged Integration  Packaged integration for SAP to SAP (partly via RDS)  Partner ecosystem to build integration content for Non-SAP  Compatibility of message mappings (can be deployed on both SAP HANA Cloud Integration and SAP NetWeaver PI on-premise)

Mapping and Transformation

Data Security

Development & Lifecycle Mgmt.

Monitoring and Administration

Governance & SLAs

Connectivity Service

Extensibility / Adapter SDK

Application Scenarios  SFSF BizX OD ↔ HCM OP (released March 2013)  SFSF BizX OD ↔ HCM OP (RTC planned for Q2/ 2013)

On premise

Legend: OD = on-demand / op = on-premise / EC = Employee Central / ByD = Business By Design / PI = Process Integration

SAP integration content Partner integration content

Enterprise

Enterprise

On-premise Agent

ERP

CRM

HCM

Non-SAP Non-SAP … …

On-Premise

AGENDA  Hybrid Strategy and Direction  Recruiting Integration Scenario  Integration Process – SAP HCM and SuccessFactors Recruiting  User Interface for HR Professional  Field Mapping and mandatory fields

 Social Onboarding with Jam in the Hybrid model  Outlook  Key Learnings

Process Integration “Attract-to-hire”

SuccessFactors Recruiting

Job Requisition Creation

Recruiting Process

Candidate selected

Application set to hire

Job Applications

Application Hired

Status Change

Status Change

Employee details

Already available

Candidate Found Send to SAP

Already available

Received or Error

(Phase 1)

New employee profile created

User /EE Data Transfer

Position & Job Information (Phase 2)

Predelivered mapping & Customizing

SAP HCM Organizational Management

HR Administrator acttivities

Personnel Administration - Perform personal action (Hire / Rehire / Transfer)

Update employee

Candidate Integration: BizX-Recruiting – SAP HCM Personnel Actions

BizX Recruiting Candidate Found

Job Application Status: Send to SAP

Status: Received in SAP Exported on date filled Status: Error

Job Applications

Status Change

Personnel Administration -

Perform Personnel Action

SAP HCM

Status: Hired in SAP

Status Change

Ad hoc Report in BizX

Candidate Found

Candidate

BizX Recruiting Job Application Status: Send to SAP Exported on:

Ad-hoc report selects all Job Applications in status ‘Send to SAP’ The ad hoc report extracts Job Job Applications including specific attributes Applications (fields) And related attributes form: Job Requisition Candidate Last Detailed Offer

SAP HCM

UserID

JobRequisition Appl. template ID Application ID First Name Last Name Birth date Gender Status ID Exported On SAP Error

Email Address Middle Name Address Home Phone City State Country Code Zip

Start Date

JobApplication

LastOfferDetail

Requisition ID Requisition template ID SAP Position (ID & Name) SAP Org Unit Personnel Area (ID& Name) Personnel Subarea (ID& Name) Employee Group (ID& Name) Employee Subgroup (ID& Name) Hiring Manager First Name Hiring Manager Last Name Hiring Manager User ID Country Department Division Location

AGENDA  Hybrid Strategy and Direction  Recruiting Integration Scenario  Integration Process – SAP HCM and SuccessFactors Recruiting  User Interface for HR Professional  Field Mapping and mandatory fields

 Social Onboarding with Jam in the Hybrid model  Outlook  Key Learnings

SAP HCM - BizX-Recruiting Integration HR Admin User Interface to trigger personnel actions PA 40

SAP HCM Staging Table Trigger

Customizing: SFSF fields are mapped to HCM infotype fields • Direct mapping • BAdI

New UI provides a list of transferred Job Applications For each Job Application the HR Admin can: •

Check reported errors/messages

•

Identify duplicates

•

Check and change personnel action

•

Check and change country grouping

For a Job Application the PA40 can be started. Transferred fields mapped to infotype fields are automatically filled into the appropriate infotype screen

User Interface for HR Professional

List of Job Applications received from SuccessFactors Recruiting

Messages, Notes and Details for a selected Job Application

User Interface for HR Professional List & Functions 1

2

3

4

5

6

1

Select columns & set filters

2

Trigger personnel action for selected Job Application

3

Set Job Appl manually to Completed

4

5

6

Show only completed messages

Display general messages, e.g. if middleware connection is not available

Show Job Applications which have been send back to BizX with error

Transaction HRSFI_RCT_HIRE Check and Change Process Data 1

1 2

3

Column 1 indicates whether the personnel action can be performed

Double click on the icon the Check and Change pop-up is provided

3

3

The user can:  Can specify if the applicant is identically with one of the found duplicates  Can check and change the action  Can check and change the country grouping

Job Application Data Overview

Job Application Data Overview II

Field Mapping Example: Position ID

AGENDA  Hybrid Strategy and Direction  Recruiting Integration Scenario  Integration Process – SAP HCM and SuccessFactors Recruiting  User Interface for HR Professional  Field Mapping and mandatory fields

 Social Onboarding with Jam in the Hybrid model  Outlook  Key Learnings

Field Mapping

SFSF Field Name

SFSF Field ID

SF-Object

Mapping in SAP

Country Specific

Application Template Id

APP_TEMPLATE_APP_TEMPLATE_ID

JobApplication

Without mapping – technically required

Hiring Manager User Sys Id

HiringManager_USERS_SYS_ID

JobRequisition

Without mapping – displayed in PDF

Job Start Date

OFFER_DETAIL_LATEST_JOB_REQ_JOB_START_DA TE

LastOfferDetail

Address

RCM_APPLICATION_ADDRESS

JobApplication

IT0006, subtype 0001, STRAS

Candidate ID

RCM_APPLICATION_CANDIDATE_ID

JobApplication

Without mapping

Application ID

RCM_APPLICATION_CAN_JOB_MAP_ID

JobApplication

Without mapping – technically required

City

RCM_APPLICATION_CITY

JobApplication

IT0006, subtype 0001, ORT01

X

Country Code

RCM_APPLICATION_COUNTRY_CODE

JobApplication

IT0006, subtype 0001, LAND1

X

Date of Birth

RCM_APPLICATION_DOB

JobApplication

Email Address

RCM_APPLICATION_EMAIL_ADDRESS

JobApplication

IT0105 subtype 0030, USRID_LONG

Exported On

RCM_APPLICATION_EXPORTED_ON

JobApplication

Without mapping – technically required

Required X

X X

X

X

Field Mapping

SFSF Field Name

SFSF Field ID

SF-Object

Mapping in SAP

Country Specific

First Name

RCM_APPLICATION_FIRSTNAME

JobApplication

IT0002, VORNA

Former Employee

RCM_APPLICATION_FORMER_EMPLOYEE

JobApplication

Without mapping – display only in PDF

Gender

RCM_APPLICATION_GENDER

JobApplication

Home Phone

RCM_APPLICATION_HOME_PHONE

JobApplication

IT0006, subtype0001, TELNR

X

Last Name

RCM_APPLICATION_LASTNAME

JobApplication

IT0006, subtype0001, NACHN

X

Middle Name

RCM_APPLICATION_MIDDLE_NAME

JobApplication

IT0002, subtype0001, MIDNM

X

State

RCM_APPLICATION_STATE

JobApplication

IT0006, subtype0001, STATE

X

Zip

RCM_APPLICATION_ZIP

JobApplication

IT0006, subtype0001, PSTLZ

X

Application Status

RCM_APP_STATUS_STATUS_NAME

JobApplication

Without mapping – technically required

User Sys Id

RCM_CANDIDATE_USERS_SYS_ID

Candidate

Country

RCM_JOB_REQ_COUNTRY

JobRequisition

Required

X

X

X

Field Mapping

SFSF Field Name

SFSF Field ID

SF-Object

Mapping in SAP

SAP Personnel Area

RCM_JOB_REQ_EXT_PICKLIST1

JobRequisition

Without mapping –display only in PDF

SAP Personnel Area ID

RCM_JOB_REQ_EXT_PICKLIST2

JobRequisition

IT0001, WERKS

SAP Personnel Subarea

RCM_JOB_REQ_EXT_PICKLIST3

JobRequisition

Without mapping –display only in PDF

SAP Personnel Subarea ID

RCM_JOB_REQ_EXT_PICKLIST4

JobRequisition

IT0001, BTRTL

SAP EE Group

RCM_JOB_REQ_EXT_PICKLIST5

JobRequisition

Without mapping –display only in PDF

SAP EE Group ID

RCM_JOB_REQ_EXT_PICKLIST6

JobRequisition

PERSG

SAP EE Subgroup

RCM_JOB_REQ_EXT_PICKLIST7

JobRequisition

Without mapping –display only in PDF

SAP EE Subgroup ID

RCM_JOB_REQ_EXT_PICKLIST8

JobRequisition

IT0001, PERSK

SAP Position ID

RCM_JOB_REQ_EXT_TEXT1

JobRequisition

IT0001, PLANS

SAP Position Name

RCM_JOB_REQ_EXT_TEXT2

JobRequisition

Without mapping –display only in PDF

Country Specific

Required

Field Mapping

SFSF Field Name

SFSF Field ID

SF-Object

Mapping in SAP

SAP Org Unit ID

RCM_JOB_REQ_EXT_TEXT3

JobRequisition

Without mapping –display only in PDF

SAP Org Unit Name

RCM_JOB_REQ_EXT_TEXT4

JobRequisition

Without mapping –display only in PDF

Department

RCM_JOB_REQ_JOB_DEPARTMENT

JobRequisition

Division

RCM_JOB_REQ_JOB_DIVISION

JobRequisition

Location

RCM_JOB_REQ_JOB_LOCATION

JobRequisition

Job Req ID

RCM_JOB_REQ_JOB_REQ_ID

JobRequisition

Template ID

RCM_JOB_REQ_TEMPLATE_ID

JobRequisition

Hiring Manager First Name

USERS_SYSINFO_JobReqOperator_ForHiring Mgr_USERS_SYS_FIRSTNAME

JobRequisition

Hiring Manager Last Name

USERS_SYSINFO_JobReqOperator_ForHiring Mgr_USERS_SYS_LASTNAME

JobRequisition

SAP Error

sapError

JobApplication

Country Specific

Required

Recruiting Integration Scenario Define Fields for Importing Data from SFSF IMG

Assign SF-Object to Field Sets SF Object Type Adhoc Report for Recruiting

Ad Hoc Report

Field Set

AdhocReport123

Rec-Data

Field 1 Field 2 Field 3 Field…

Enter your field set and assign the ad hoc report used for recruiting integration.

Recruiting Integration Scenario Field Mapping

SFSF fields can 

Be mapped Via table



Be mapped Via BAdI



Not mapped (display only)

Field Mapping to Infotype Fields Direct Infotype mapping for country specific fields

AGENDA  Hybrid Strategy and Direction  Recruiting Integration Scenario  Integration Process – SAP HCM and SuccessFactors Recruiting  User Interface for HR Professional  Field Mapping and mandatory fields

 Social Onboarding with Jam in the Hybrid model  Outlook  Key Learnings

Before first day

Social On-boarding with SAP JAM and SAP ERP HCM

Stores data (PA40)

Send accepted contract

• Pernr & Master data

New Hire

Personnel office

• Central Person ID • User

Today/ My first days

Extraction of Employee Data for SuccessFactors from HCM OP-> BizX -> Jam

Collaboration

On-boarding wizard

New Hire •Receives invitation via email to

join Jam

© SAP

Collaboration with •HR Manager •HR Admin •Peers

AGENDA  Hybrid Strategy and Direction  Recruiting Integration Scenario  Integration Process – SAP HCM and SuccessFactors Recruiting  User Interface for HR Professional  Field Mapping and mandatory fields

 Social Onboarding with Jam in the Hybrid model  Outlook  Key Learnings

Pre-delivered Process Integration Attract-to-hire SuccessFactors Recruiting

Job Requisition Creation

Recruiting Process

Candidate selected

Application set to hire

Job Applications

Application Hired

Status Change

Status Change

Employee details

Already available

Candidate Found Send to SAP

Already available

Received or Error

(Phase 1)

New employee profile created

User /EE Data Transfer

“Vacancy-to-Requisition” Scenario

SAP HCM Organizational Management

Predelivered mapping & Customizing

HR Administrator acttivities

Personnel Administration - Perform personnel action (Hire / Rehire / Transfer)

Update employee

AGENDA  Hybrid Strategy and Direction  Recruiting Integration Scenario     

Integration Process – SAP HCM and SFSF Recruiting User Interface for HR Administrator SuccessFactors Implementation Aspects Fields Customizing Activities and Implementation Aspects

 Outlook  Key Learnings

LEARNING POINTS  Pre-delivered process integration  Best practices  New User Interface for HR Professional to trigger personnel actions  Extensible to customer needs  Web-service based integration

REFERENCES Admin Guide: www.service.sap.com/instguides --> SAP Business Suite Applications  SAP ERP AddOns  Integration add-on for SAP ERP HCM and SuccessFactors BizX SAP Library: http://help.sap.com/erp_sfi_addon20 Service Marketplace: service.sap.com\erp-hcm => Media Library SuccessFactors Integration - Details on user data transfer - Cookbook for Single Sign On - Cookbook for Integration of multiple SAP ERP HCM systems - Details on bi-directional Compensation Integration

Contacts: Bianka Woelke ([email protected])

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