EAGOSH 22 NOVEMBER 2006 Mechanisation of baggage handling at Amsterdam Airport Schiphol

Piet Bakker, Corporate advisor Occupational Health & Safety A/C/Safety & Environment Amsterdam Airport Schiphol Postbus 7501, 1118 ZG Schiphol Email: [email protected]

Mark Hullegie, Project Manager IBHA Baggage Department, R&D Amsterdam Airport Schiphol Postbus 7501, 1118 ZG Schiphol Email: [email protected]

Innovative Baggage Handling at Amsterdam Airport Schiphol • Since the nineties, Amsterdam Airport Schiphol has been investing in the mechanisation of baggage handling. • In 2004/2005, the Dutch Labour Council investigated working conditions at airports in the Netherlands. • Focus on Amsterdam Airport Schiphol and physical strain in baggage handling. 2

Dutch Labour Council Demands •

By 1 January 2008, the entire baggage handling process in the baggage area must be mechanised.

•

By 1 January 2009, the entire baggage handling process on the platforms must be mechanised, using the ‘Rampsnake’, for example.

•

Amsterdam Airport Schiphol, together with the handling agents, must strive towards a maximum weight of 23 kg per piece of baggage.

3

Amsterdam Airport Schiphol’s Policy (1)

4

•

In 2006, we worked with handling agents to initiate a process for establishing a new ISO standard of max. 23 kg per piece of baggage (0101-2009).

•

We consult with handling agents, for instance with Air France/KLM, about their wishes for installing the Rampsnake at the platforms.

•

We give high priority to the Innovative Baggage Handling process.

Amsterdam Airport Schiphol’s Policy (2) •

In the meantime, we are investing in on-the-job training of our employees.

•

We are attempting to achieve more cohesion (Synergy) in the policies of the various organisations, by implementing 2 important platforms: – SGHC (Schiphol Ground Handling Committee) – VPS (Safety Platform Schiphol)

5

Mark Hullegie will now tell you all about

Innovative Baggage Handling

6

30 Minutes of Baggage Innovation •

“Bag”ground movie: “bag business”

•

Future of baggage handling

•

Development of a new baggage handling concept

•

New solutions

•

Robotics at Schiphol – Movie – Robot loading expectations – Operational experiences: results

7

.

Your suitcase's journey!

“Bag” ground movie

8

Future of baggage handling No. of delayed bags with KLM per 10,000 (700 equals 7%)

•

• • •

•

•

Continued demand for the highest quality Reduction of operational costs Increase in capacity More security regulations (e.g. 100% hold baggage screening) Improved working conditions (government legislation) Higher customer satisfaction

700 600 500 400 300 200 100 0

Due to limited space at the airport, there is a need for new solutions! 9

2000 2001 2002 2003 2004 2005 2006

New solutions Less waiting

Always know where the baggage is

Less heavy work

Self-service

Self service

10

Process control

Mechanizing

New solution: mechanisation •

Since 2000 sector studies conducted with KLM, Tebodin and Grenzebach

•

New “baggage factory” concept developed based on new processes and new technologies

•

Key solutions are mechanisation and automation!

11

All in all, we call this new approach: ‘Innovative Baggage Handling Area’

What are the reasons for mechanisation in baggage handling? •

Working conditions: baggage handling is hard work! – Loading NIOSH 2.2 - 2.6, – Unloading NIOSH 1.9 - 3.6 – Absenteeism (average) ~ 8% -> 60% work-related musculoskeletal complaints

•

Cost reduction

•

More efficient use of space

Examples of other industries: (Airfreight, Logistic centers) 12

The baggage process now In feed

Driving

Make-up

And in the (near) future A. Mechanical Unloading

B. Automatic Load Unit Transport and SLES

IBHA concept 13

C. Mechanical loading

Mechanical unloading Now

What

Mechanical unloading of load units into baggage systems

Why

To improve working conditions

Status

•

Prototype ready for ramp carts: Grenzebach Prototype for containers (ULDs) in development

•

Near future

14

Automatic Load Unit Transport Now

What

Transports uniform load units within baggage handling areas

Why

•

Status

15

To improve logistic efficiency • To handle individual load units • To improve working conditions Feasibility study for Schiphol

Future

Mechanical loading What

Robot loads most demanding bags in loading units

Why

To improve working conditions More efficient use of limited space

Status

Pilot successfully finished, robot in operation Second improved robot

16

Implementation in South project (2009)

Now

Now

People made the pilot a success!

Start the robot movie

17

Robot loading requirements Operator/operational ‰ Working conditions issues solved (Niosh index) ‰ Acceptance in operational reference (user) team ‰ Simple ‘drive’-through principle ‰ Easy to use operator panel ‰ Safe working environment ‰ Maximum of one intervention per loading unit

18

Indicators ‰ Handles all bags from the baggage handling system ‰ Filling degree of containers: over 90%, ‰ Filling degree carts: 100% ‰ Loading speed 15 seconds per bag (4 bags/min.) ‰ Stable loading ‰ Reliability

Baggage robot pilot (1/2) Evaluation carts KLM (Ramp) carts Filling degree : 100% Speed : 16-17 sec/bag Manual interventions : 0-1 (total 40 sec) Niosh index : 0.9-1.1 possible Other requirements : Ok! Æ Carts are easier to load since they have no roof

Results period: May 2005- May 2006

19

9

The robot has passed the ramp cart exam!

Baggage robot pilot (2/2) Evaluation containers Container Filling degree Speed Manual interventions Niosh index Other requirements

: 85-90% : 16 sec/bag : 5 (total 180 sec) : 0.9-1.1 possible : Ok!

Æ Container ceilings and corners are difficult

Implementation from June ‘06 up to November ‘06

20

• •

First robot now operational Second robot for enhanced filling rate and speed

Did you know that…….. Robots… • are sexy (according to some) • follow instructions well, but also have ‘bad’ days • are named, ‘Roby’ for example • don’t smoke and don’t drink • only need a bit of oil • and don’t complain

The first certified KLM GS baggage robot operators: 21

Performance Roby Live bags loaded : 76.630 Loading units : 2.940 Total weight loaded: 1.501.930 kg Equals about 500 European flights!

Want to know more about baggage handling mechanisation? BAGGAGE ROBOT LIFTS ONE MILLION KG MUSCLES OF STEEL AND STILL A GENTLEMAN

22