RDaSH issue 10 27

Welcome from the Chief Executive Welcome to this month’s Trust Matters – the first of the New Year with lots of good information and great stories to share and raise awareness about! We hope you enjoy reading it. The New Year brings continued challenges with it and we will need to develop our Annual Plan to submit to Monitor by early April. I know that all staff are working hard in ever more difficult circumstances, but I am pleased to see from our early analysis of the staff survey responses that you can see some improvements in how we are trying to support you during this time. We have now received a very positive report from the Care Quality Commission following our inspection in the Autumn, and in addition, we are well into our new organisational development programme ‘Fit for the Future’. If you haven’t yet enrolled for one of the Leading the Way with Quality sessions that will be running in February and March, then do so – come along and see what we are up to – you never know, you might just enjoy it!

Until next time, Regards

Chris.

Take care and make sure you give us some feedback about this edition.

Have you looked at the Chief Executive’s blog for staff? You can read the latest entry on the staff intranet by following: http://nww.rdash.nhs.uk/ceo/ Check out the RDaSH forum at: http://nww.forum.rdash.nhs.uk/

More Chief Executive’s Leading the Way with Quality (LWQ) workshops...The next series of LWQ workshops will start in February 2014 and staff are encouraged to reserve a place.

The focus of the sessions will be ‘Fit for the Future’ (F4F) and will provide an opportunity for any staff member in Bands 1-6 to join Chief Executive Chris Bain and colleagues to discuss a number of issues building on the F4F leadership programme currently underway. There will be a chance to discuss the Trust’s strategy and values, postFrancis Report; our approach to future staff development and support and how we can develop a nourishing and engaging staff culture within the organisation. Workshop dates are as follows and each session will be a half-day programme: • Tuesday 4 February - Now fully booked.

• Wednesday 12 March, 1pm – 4.30 pm, RPC Welcome Centre, Station Road, Rotherham, S60 1JH. •

Tuesday 25 March, 9am – 12.30 pm, Sir Ian Botham Lounge, Glanford Park Stadium (Scunthorpe United FC), Jack Brownsword Way, Scunthorpe, North Lincolnshire, DN15 8TD.

• Monday 31 March, 9 am – 12.30 pm, Mary Wollett Centre, Danum Road, Doncaster, DN4 5HF. All managers who are currently attending the F4F programme have been asked to facilitate attendance at these sessions from their teams, and a wide cross section of staff colleagues are welcome at each event.

• Friday 14 February, 9am - Now fully booked. To book your place please email your name, base, job title and preferred choice of date to: [email protected]

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Thumbs up from inspectors

Inspection Report

We’ve received the Our thumbs from Care Quality Commission inspectors We are the regulator: job isup to check whether hospitals, care homes and care who carried out theare unannounced visit standards. at the end of last year. services meeting essential Inspectors from the Care Quality Commission (CQC) have just published their findings after carrying out the unannounced inspection over seven days in October.

The report states that inspectors found that people told them they were asked for their consent and their care and treatment was explained to them.

Trust Headquarters, Doncaster

The inspectors visited a number of wards across the health The report adds: “We found that care and treatment was St Catherine's House, Tickhill Road, Doncaster, planned and Tel:delivered 01302796400 Trust looking at: in a way that ensured people’s DN4 8QN safety and welfare. The care and welfare of people who use services. “We found thatof people who used the service were Date of Inspections: 24 October 2013 Date Publication: How RDaSH co-operates with other providers. protectedDecember from the risk2013 of abuse. People told us they felt 23 October 2013 How RDaSH staff gain consent22 to October care and treatment. safe. We found there were enough qualified, skilled and 2013 experienced staff to meet people’s needs.” 21 use October 2013from How staff safeguard people who the services abuse. 16 October 2013 Chris Bain, Chief Executive, said: “We welcome the report 15 October 2013 by the inspectors. It shows that we are meeting the Staffing – making sure there are enough staff to keep 14 October 2013 standards expected by the CQC. Any comments we have people safe and meet their health and welfare needs. received from the inspectors that will help us enhance the How staff are supported with training and supervision and services we offer have been taken on board. how they can develop and improve skills. The quality checkingthe systems in place to manage as riskspart of a routine inspection. This is what we We inspected following standards “We also always listen to comments from patients and and assure the health, welfare and safety of people who carers and use this feedback to shape and enhance the found: receive care. services we offer.”

Met this standard Consent to care The 12 inspectors foundand that treatment the Trust met all of the The full report can be read at the following link: standards they were checking by talking to 52 people who http://aq.be/b360cc use the services and by speaking to some relatives. Met this standard Care and welfare of people who use services Cooperating with other providers

Met this standard

to choose to leave their employment voluntarily, this standard MARS scheme now Safeguarding people who use services from in return for aMet payment. The scheme supports abuse employers by creating job vacancies which can be launched filled by redeployment of staff from other jobs or

Met this a suitable alternative forstandard those facing redundancy. The Trust has launched a mutually agreed It also gives greater flexibility to NHS Trusts in this standard managing costMet reductions as they address periods resignation Supportingscheme workers(MARS). of change in light of the current tough financial The MARS scheme closes and applications circumstances.Met this standard Assessing and monitoring the qualitymust of service Staffing

have been received by 31 January at 5pm. provision

A mutually agreed resignation scheme is a form of voluntary severance, designed to enable individual employees – in agreement with their employer –

RDaSH | Inspection Report | Trust Headquarters, Doncaster | December 2013

There is a short and limited timeframe within which applications will be accepted. All applications must be received (date stamped in) by the Business Support Units (BSUs) by the advertised deadline. For full details please follow this link: http://aq.be/07bbbb

www.cqc.org.uk

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Hospice matters Here’s how our fundraising effort for the St John’s Hospice Development Appeal is progressing so far….

Cracking Christmas present for hospice Doncaster’s Hospice received several early Christmas presents – taking the appeal to £57,317. Donations to the appeal include two legacies and a range of fundraising activity. Some of the fundraising has seen men growing funny moustaches, the sale of knitted snowmen at Edlington Primary School, crafts sold at Christmas fayres, a sponsored sky-dive by a 76-year-old nan which raised more than £1,000 and much more. A raffle, with a prize of a hand-made doll’s house, has raised over £600. Staff from the hospice and St John’s Information Service have been out and about collecting and donations have come from Doncaster folk who have decided to put money into the appeal instead of sending Christmas cards. Companies have also been busy raising money for the appeal, including Optima International at Toll Bar who raised £5,800 from a summer fayre; Amazon at Doncaster has donated £300 and Golden Acre Dairy Foods have given £200. Pledges for the New Year, which haven’t been counted in the total, include promises of people doing a sponsored leg wax, bike ride, a run, the Three Peaks Challenge, a choir concert and a cream tea. Helen Thompson, matron at the hospice, said: “I want to thank everyone who has raised money for the hospice appeal. Whatever the donation, whether it’s a pound or several thousands – every penny counts. It’s the best Christmas present we could have ever wished for, reaching the first milestone on our target board! It’s excellent. “Please keep up the amazing fundraising efforts,” added Helen. “All of your donations and fundraising is going to help Doncaster people who need to use our services.” The hospice is currently undergoing a £1.8 million transformation but there is a funding gap of £500,000. The revamp will see the hospice, on Weston Road, Balby, completely renovated to provide a modern, welcoming, comforting and supportive environment for Doncaster patients. Work is already underway at the hospice with developers preparing the building ready to start the renovation work in the coming weeks. The work is expected to be completed by June next year. Can you help the hospice reach the £500,000 target? If so, whether it’s by doing a sponsored event or by becoming a fundraising volunteer, please give the hospice a ring on 01302 796666.

Follow us on:

stjohns.appeal

@stjohnsappeal

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Hospice matters Moustaches raise money for hospice appeal Staff have helped us to raise £1,022 for the St John’s Hospice Development Appeal by growing or wearing stick-on moustaches! Thirteen members of staff and three relatives took the challenge to grow their facial hair. They are Gary Turner, Phillip Cortes and Jordan Roebuck (all from IT), David Cruise (Wheelchair and Specialist Seating Services), Phillip Gowland (Board Secretary), Tim Buckle (Oak Tree Lodge), Richard Osguthorpe (Stapleton Road), Andrew Brankin (DCIS), Ian Jerams (Transformation Director), Andrew Toogood (Adult Services Patient Safety), David Tossell (Amberley Court), Chris Eastwood (DCIS) and Richard Tucker (Mental Health Legislation Training Officer) together with their relatives Gary Wells, Graham Clark and Karl Element. Several teams also took the opportunity to wear a moustache to work for the day on 26 November. Together they raised a further £107 for the appeal. Cora Turner, who organised the fundraising, said: “I want to thank everyone who took part. They have raised an amazing amount for the hospice appeal.”

Dolls’ house winner named The lucky winner of the hospice appeal raffle to win a dolls’ house is Susan Johnson, of Dunscroft. The winning ticket was drawn by Terry Hobbs, a patient at the hospice. Terry is pictured above with Carol Nettleton

Susan is pictured (left) receiving the prize from Carol Nettleton, of St John’s Information Services

Anyone who would like to donate to the appeal is asked to ring Alison Constantine at the hospice on 01302 796662. For more information of how to donate visit: www.rdash.nhs.uk\hospiceappeal Registered charity no: 1055641 Follow us on:

@stjohnsappeal

StJohns Appeal

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Newsround VIP visit to dementia group A Doncaster dementia support group has enjoyed a visit from their local MP. MP for Doncaster Central Rosie Winterton went along to the Doncaster Dementia Forum (DDF). She has taken a keen interest in the Forum’s work, after officially opening it four years ago. The DDF is based at Forest Gate Day Hospital at Tickhill Road. The Forum provides allows people affected by dementia to comment on local services.

Service users and carers with RDaSH’s Kim Gostolo (second left), DDF Chair Eileen Harrington (third left) Rosie Winterton (centre)

RDaSH Health Promotion Lead for Older People’s Mental Health Services, Kim Gostolo said: “Rosie’s visit to Forest Gate provided an opportunity for carers and people with dementia to ask her direct questions. There was also a lot of praise for dementia services in Doncaster.” Rosie Winterton said: “I was delighted to meet the dedicated staff and service users at Doncaster Dementia Forum and discuss the issues facing people with dementia. “It is important that people affected by dementia are able to share their experiences to see what works well and what needs to improve.” Rosie added: “Dementia is a health issue that we can no longer afford to ignore. The suffering it can cause is not just for those with the condition, but also for their friends, families and carers.” In the audience at Forest Gate were people with dementia, carers and family members, RDaSH Chairman Lawson Pater and representatives from organisations including the Alzheimer’s society, Doncaster Council and those involved in the Making Doncaster a Dementia Friendly Community.

Honeysuckle hub is opened A new hub for One Team Working (OTW) Central Doncaster has opened. OTW staff from RDaSH and Doncaster Council are now based at Honeysuckle Lodge at Tickhill Road Hospital. They include three district nursing teams, three community matrons and a social care team. One Team Working means there is less duplication, faster responses to complex issues and improved communication. Former RDaSH Chairman Madeline Keyworth (left) opened Honeysuckle Lodge.

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Newsround Nurse receives Queen’s honour A nurse who looks after older people with mental health problems in Doncaster has received a prestigious honour. Nigel Head, pictured right, a nurse working in Memory Services at Forest Gate Day Hospital at Balby in Doncaster has been awarded the title of Queen’s Nurse (QN) by the Queen’s Nursing Institute, due to his high standards of care. The title of Queen’s Nurse is awarded to nurses who demonstrate their commitment to patient-centred values and continually improving practice. Nigel, from Hatfield, received his badge and certificate from Viv Bennett, Director of Nursing at the Department of Health and Public Health England at a ceremony in London. Nigel, pictured at the award ceremony, said: “It is a great honour to be given this title. It is also a privilege to help the patients and carers at Memory Service to lead a more fulfilling life.” Nigel has been a mental health nurse since 2009, and his wife Zara, also a Queen’s Nurse, is a Practice Nurse working in Primary Care.

Why not apply to be a Queen’s Nurse? The name Queen’s Nurse was reintroduced in 2007 and all community nurses, including district nurses, practice nurses, school nurses and health visitors, as well as nurse educators, can apply for the title. One of our Community Matrons, Mags Dowie, is a Queen’s Nurse and is encouraging colleagues to get on board too. As part of being a Queen’s Nurse, Mags has been involved in a small team chosen by Queen’s Nursing Institute to advise the Department of Health on Telehealth and social media at an event in London. She has also involved the Clinical Commissioning Group and team managers in a project that NHS England asked the Queen’s Nursing Institute to get involved in. This was to look at the current community nursing workforce and look at how it can be made better. Mags has also helped to develop a carers’ support package which will be used across the UK providing carers with helpful solutions to find help and support in their area. Being a Queen’s Nurse is formal recognition of your commitment to improving care. It provides access to a free development programme, including bursaries and networking, links you to like-minded nurses and provides a shared professional identity. For more information either contact Mags by emailing [email protected] or visit www.qni.org.uk

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Newsround Non-medical prescribers provide extra support An exciting development in the Trust’s Drug and Alcohol Service in Doncaster now provides service users with additional prescribing support to help in their recovery. Non-medical prescribers (NMPs) Yvonne Ward and Kathleen Andryszewski are experienced clinicians in the field of substance misuse and independently prescribe across the Doncaster area. The main focus of their role is to promote detoxification as an achievable option for all service users at any point in their recovery journey. The NMPs prescribe additional medication to treat symptoms, rather than prescribing set regimes. This includes relapse prevention medication where requested. Service users are also provided with increased opportunities to access the full range of psychosocial and recovery support interventions. They are also offered the opportunity to have the support of peer mentors who can offer practical help and advice throughout. Service users will continue to be supported by their key workers, who ensure that following discharge there are opportunities for them to access the many support services available in the area. Yvonne said: “Feedback from key workers across the service has been very positive because of the NMPs’ ability to react quickly to prescribing needs. “This has had a positive impact on engagement in the early stages of treatment and attendance rates for appointments have improved. Service users have given positive feedback about their ability to plan their detoxification regimes with the NMPs.” Since September 2013, five service users have successfully finished treatment drug-free, three have successfully completed a detoxification regime but remain in treatment and 19 are in the process of detoxification.

CAMHS staff in Turkey Doncaster Children and Young People’s Mental Health Services (CAMHS) staff presented the first peer support project in the UK in Children and Young People’s Mental Health Services to an audience in Turkey. Rachael Matharoo and Helen Oldknow presented their findings and reflected on the work done by the Peer Support Worker (PSW) initiative at the Horatio European Psychiatric Nursing Congress 2013 in Istanbul. They were joined by Marissa Lambert, a Peer Support Training Lead from the Institute of Mental Health, East Midlands. Melissa worked with a CAMHS peer trainer and adult mental health community services to train CAMHS staff to join the Peer Support Initiative.

The trio, on the right of the picture, explained the drivers for the initiative, how they made preparations by having team awareness sessions with all staff, joint training with the PSWs and their mentors, and how the Peer Support Workers implemented the practical tools and skills learned in training. This joint training model is the first of its kind and has now been adopted as good practice by the Institute of Mental Health. The presentation was well received with interest expressed from colleagues as far afield as Australia.

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Newsround Traffic light assessment gets green light from the blues and twos Learning disabled people in Rotherham, who travel to hospital by ambulance for a planned or emergency stay now have an easy way of informing health staff of their essential and important needs, thanks to a Traffic Light Hospital Assessment (TLA). The TLA, which has already proved popular since we introduced it in Doncaster, is now available to anyone with a learning disability living in Rotherham to help them when they visit NHS hospitals. The simple four-page form can easily be completed for someone with a learning disability by the people who know them really well, before going into hospital, or upon admission. RDaSH Acute Health Liaison Nurse Glynis Smith who visited Yorkshire Ambulance staff in Rotherham to raise awareness of the scheme said: “The ambulance staff I spoke to saw how useful the TLA could be on their journey to hospital.

Glynis Smith with the Traffic Light Assessment

“It provides them with immediate important information at first point of contact, reducing risk, and gives hospital staff more time to spend with the individual, instead of reading through previous medical notes, which can be in several volumes.” The system identifies what is essential and important to people’s health as well as the person’s likes and dislikes. The red rating is for things ward staff must know, such as GP and carer contact details, medical conditions, medication and allergies. Amber is for important issues, such as how the person communicates and shares information, their eating and drinking preferences, as well as their need for help in moving around and taking medication. Glynis added: “Environments, physical touch and routines are very important to learning disabled people, so green is for likes, dislikes, hobbies and personal preferences. “Being able to provide this information helps health staff provide person-centred care, which responds to personal needs and values.” The free RDaSH Traffic Light Assessment is available to anyone with a learning disability living in the borough, and can be downloaded from the RDaSH website: www.rdash.nhs.uk. Alternatively ring Judith Kyte on (01709) 302845.

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Newsround We need you! Nurses from across the Trust are being encouraged to attend the next Nursing Network. The Network is being re-launched next month with one aim – to attract more frontline staff. To be held at the Salvation Army, on Booth Avenue, Lakeside, Doncaster – near to The Dome – the Nursing Network is a forum that nurses of all grades are invited to. The forum is a professional network, and currently mainly matrons and managers tend to go. But the Trust wants frontline staff to attend and benefit from these regular events. The forum covers what is happening with the national professional agenda, and knowledge and awareness of what the Trust is doing about national agendas. It gives nurses the chance to contribute to the agenda across the Trust and helps their professional development. Helen Dabbs, Deputy Chief Executive and Executive Director for Nursing and Partnerships, said: “We want you all to get involved with the Nursing Network. You will find that if you attend you will get a lot out of the forum. The more nurses that attend and contribute to the discussions the better for the Trust, and nurses benefit because they take knowledge and awareness of key topics back to the ward and to the service they are working in. The events also link with the six Cs and the Francis Report. “We want to thank nurses who are regular attenders at these events and encourage them to bring a junior colleague along to the February forum.”

Comments from nurses attending the last event included: “It’s a vital part of staying in the loop around sharing best practice at its highest level and generates active discussion.” “It was my first time at the meeting, I came along to see what it was about – I will be attending again.” “Attending the Nursing Network helps me keep up-to-date with national, regional and local priorities for the nursing profession and to reflect on how these impact on my practice.” “Good networking and I gained contacts for advice and guidance.” Nurses don’t need permission to attend, but if you would like to attend and are working a shift, please get permission to be released from work via your manager. The event is on 7 February between 9am and 12 noon. If you’d like to attend please contact Pauline Maksymowych on 01302 798404.

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Newsround A big thanks from Barnardo’s Big hearted RDaSH staff have received a special note of thanks from Barnardo’s in response to our Christmas present collection for disadvantaged children and teenagers. In a letter to RDaSH appeal organiser Liz James, Steve Oversby, Barnardo’s Director of Children’s Services for Yorkshire and Humberside Pictured with all of the gifts for the appeal are RDaSH staff (from left to right): Jane said: “The presents you Hillier; Jane Hayward, Danielle Morris; Jill Roe and Liz James collected really helped towards making Christmas special for so many children, young people and their families and it is much appreciated. Please pass on our very grateful thanks to all your colleagues and I would like to take this opportunity of wishing you a very happy New Year.” This is the second year the Trust has supported the appeal, which saw over 240 presents roll in to drop-off points in Doncaster, Rotherham and Scunthorpe over a four week period. Liz James said: “We were delighted with the generous support we received again from staff this year. “It’s great to know our gifts helped make Christmas a happier one for the young people who received them.”

Carol service Service users and staff at Swallownest Court were entertained by Aston choir ‘Double Octave’ at their annual carol service on Wednesday 18 December.

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Newsround Together Pathway to help young people in crisis A new project has been introduced in Rotherham to cut the number of young people in crisis entering the criminal justice system. The ground-breaking Together Pathway project is a close collaboration between RDaSH, South Yorkshire Police, Rotherham Council and the voluntary sector, led by national charity Together for Mental Wellbeing. Approximately 20 per cent of police callouts are related to wellbeing and crisis. Vulnerable young people nearing adulthood are frequently at risk of being passed around services, resulting in increased demand on emergency services. Rotherham has significantly reduced the number of 10-to17-year-olds entering the criminal justice system through youth prevention. The Together Pathway project will build on this success. Funded by the Barrow Cadbury Trust, South Yorkshire Police and the Clinical Commissioning Group, the project intervenes with people experiencing distress and who have complex needs, who come into contact with emergency services. The project aims to improve leadership, resourcefulness, responsibility-taking, resilience and rehabilitation, to reduce risks and strengthen networks, friendships and families. It is anticipated that this will result in reducing distress, emergency services use, numbers of people avoidably entering the criminal justice system and the need for lengthy/severe sentences.

New appointments We’ve appointed two non-executive directors to our Board - Petar Vjestica and Tim Shaw. Petar, of Winterton, North Lincolnshire, previously served as a non-executive director at Humber NHS Foundation Trust, and Tim, of Doncaster, is a partner at law firm Nabarro LLP. Chairman Lawson Pater said: “Petar and Tim will bring great experience to the Board and their contributions will be extremely valuable to the Trust. Both are passionate about providing quality services for the patients and carers and I warmly welcome them to RDaSH.” Petar and Tim fill vacancies created by the retirement of Chairman Madeleine Keyworth and Non-Executive Director John Bell.

Tim Shaw, left, and Petar Vjestica.

Meanwhile Mike Smith and Andrew Law have been re-appointed as non-executive directors for a second term on the Board.

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Trust people Fact finding mission in the US One of our student health visitors has recently returned from the Big Apple – where she went to see how her American colleagues care for new mums. Jacqui Allmark, who is based at the Orchard Centre, Moorends, headed for New York in December, working with her US counterparts in Queens. Jacqui said: “It was really exciting to see how the US service compares to ours. The Americans carry out a lot of educational work, have one-to-ones with first time mums and use the subways to get around – not cars. “The area where I was visiting had a high teenage pregnancy rate and it was interesting to see how the American health visitors worked with the young families who needed their support.” The trip was part of Jacqui’s health visitor student training and was a fact finding mission. She will now be sharing her USA experiences with her colleagues.

Mags is shortlisted Well done to Community Matron Mags Dowie who was recently shortlisted in the General Practice Awards. Out of 650 nominees Mags made it down to the last six as a finalist in the Nurse of the Year category for a medicines management project she carried out as part of a Masters degree in Medical Science. Mags, together with Steve Davies, Chief Pharmacist, and a number of their colleagues were also shortlisted in the award’s Team of the Year category for the pilot project on medicines management. Mags, Steve and their colleagues looked at new patients on the community matrons’ caseload and community pharmacists saw patients at home. If they found unused medications, they educated patients about both their medication to help reduce both unnecessary hospital admissions and reduce waste.

Inclusion Team third place Match report by Chris Bennington, Rotherham Early Intervention Congratulations to the Rotherham United inclusion team, which came third in December’s league fixture. On a cold winter’s day in Huddersfield a group of our service users and staff joined forces to play some great football, winning three games, losing one and playing their last fixture to a 3-3 draw, giving them a total of 12 points, one point off coming first. Thanks to all who took part and who came to support us. Here’s to next year! If you know of any funding opportunities to enable the team to move forward and attend more tournaments, or if you have a team and would like to play a friendly, please contact [email protected] or [email protected]

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Trust people Having a ball in recovery Doncaster people recovering from drug and alcohol problems joined RDaSH to promote recovery, and celebrate Christmas together. Doncaster Drug and Alcohol Service’s Christmas Recovery Ball at the Danum Hotel involved around 150 service users, staff and carers. Mark Burns, who is one of the organisers, said: “It was amazing to see so many people enjoying themselves without the use of alcohol or substances.” The recovery community is growing in Doncaster, and with the support from RDaSH and other services, they plan to hold more events and help shape service delivery in the future.

Pictured are service users and staff taking to the dance floor

Students Stay Safe in Doncaster As part of the Doncaster College Stay Safe Week, staff from Children and Young People’s Mental Health Services (CAYMHS) raised awareness of mental health issues and promoted good mental health among students. Our staff set up interactive displays, and invited the students to take part in a mental health awareness quiz and a memory test on the types and effects of bullying. The aims of Stay Safe Week were to highlight the importance of staying safe in the community and to promote personal safety and awareness. Pictured caring for ‘babies’ are students Libby Grainger,

CAYMHS Project Manager, Helen Oldknow said: “CAYMHS are Charlotte Hendy and Sophie Ward with Helen Oldknow pleased to be part of the college’s Stay Safe week, and we were (second left) and peer support worker Tony Hudson delighted with the number of students who came to chat to us.”

Recovery tools for deaf people In print

Rebecca Walls from RDaSH and the South Yorkshire Service for Deaf People with Mental Health Needs is the lead author of a recently published International Journal on Mental Health and Deafness report titled ‘Recovery tools in Mental Health Services: Are they adaptable for Deaf people?’

Rebecca wrote the article in collaboration with Patient Engagement Lead Nick Arkle. To read it go to: http://www.ijmhd.org/index.php/ijmhd

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Their opinion counts It’s morale-boosting to get a pat on the back, or a ‘thank you’ from colleagues, managers – and perhaps especially, patients and service users. Here, in ‘Their opinion counts’, a new regular feature in Trust Matters, is a selection of comments and compliments from the Your Opinion Counts forms.

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Staff matters Deborah completes training Senior Community Nurse Deborah Stocks from RDaSH’s Learning Disabilities Community Nursing Team has successfully completed her Approved Mental Health Professional (AMHP) training. Deborah’s training will bring valuable expertise to the mental health assessment of service users with a learning disability. This will make the process and subsequent interventions more effective and straightforward, resulting in a much more person-centred approach.

New starters Saboura Jackson, 1 Jubilee Close; Sally Restell, 5/7 Fulwood Drive; Lucy Schofield, Aspergers / Autism Service (Donc); Russell Burrow, Central Adults District Nursing; David Fallon, Central Adults District Nursing; Louise Hill, Central Adults District Nursing; Samantha Owen, Central Adults District Nursing; Adam Fretwell, Coral Lodge (Donc); Deirdre Walsh, Doncaster Inpatients; Claire Dove, East Children’s Specialist Nursing – Diabetes; Jaqueline Starbuck, John Street Inpatients; Ewan McNeill, Neuro Rehab Outreach Team; Jennifer Baker, North and North East Lincs Chaplaincy; Michelle Clough, Nurse Bank; Elisabeth Scurrell, Nurse Bank; Gregg Bingham, Older People’s MH Services; Sarah Bruce, Physio Learning Disabilities; Tanya Vinson, Poesis Team (Scunthorpe); Julie Hargraves, Scunthorpe Psychological Therapy; Jane Kennedy, Smoking Cessation Service.

Farewell to Angela Angela Ward, Staff Nurse in CICT/Twilight, retired on 31 December after more than 40 years in nursing. All her colleagues want to take this opportunity to thank her for all her hard work over years and wish her a happy retirement.

DISCO accreditation for Rotherham nurse Keith Rowley, RDaSH Learning Disabilities Behaviour Nurse Therapist, has been accredited as an assessor for The Diagnostic Interview for Social and Communication Disorders (DISCO). DISCO is a detailed, semi-structured interview, which helps recognise and identify the impairments of social interaction, social communication and social imagination, together with the associated repetitive behaviours, and all the other features that can be found in autism.

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Need to know Reporting RIDDOR RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013) is the law that requires employers and other people in control of work premises to report and keep records of: • Work-related accidents which cause death. • Work-related accidents which cause certain serious injuries (reportable injuries). • Diagnosed cases of certain industrial diseases. • Certain ‘dangerous occurrences’ (incidents with the potential to cause harm). Reporting certain incidents is a legal requirement. The report informs the Health and Safety Executive (HSE) about deaths, injuries, occupational diseases and dangerous occurrences, so they can identify where and how risks arise, and whether they need to be investigated. To report, download (or complete on the computer) the RIDDOR reporting form in Quick Forms section of the Health, Safety, Security and Fire pages of the intranet; http://nww.intranet.rdash.nhs.uk/wp-content/uploads/2011/05/F2508.pdf Once completed, send the form to the Safety Team, Woodfield House, Tickhill Road. For further information or guidance on RIDDOR, contact the Safety Team on email [email protected] or phone 01302 796132 or go to the website www.hse.gov.uk/riddor

Access changes for Doncaster hospital site Staff, patients and visitors attending St Catherine’s/Tickhill Road Hospital in Balby are being asked to use the Tickhill Road site entrance off Weston Road. This is due to the southern end of site being converted into a community facility called Woodfield Park, which includes St Catherine’s House, the former Trust headquarters, which has been turned into offices, events and conference space. Paul Barratt, our Head of Estates and Facilities said: “Due to a number of recent changes, the Trust is in the process of carrying out road and pedestrian safety improvements and providing new direction signs for the site, and I apologise for any inconvenience that this may cause. A permanent result of the changes is that staff, patients and visitors are being asked to use the site entrance off Weston Road.”

Agenda for Change mileage rates

What matters to you about social care for adults

NHS Employers have confirmed that the Agenda for Change mileage rates will not alter following the first review in November 2013.

We all know there are difficult decisions to be made about the care services provided by Doncaster Council as less money is available and They have confirmed that the review looked at the average more of us live longer. fuel price in the twelve month period ending in October. The next review will be in April/May 2014 when all the motoring costs taken into account in producing these rates of reimbursement will be included.

This event is your opportunity to say what is important to you and your family – what are your priorities about the care and support you need or a family member needs? For more details click on the following link: http://goo.gl/HzPcYr

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News in brief What an excellent team! The Doncaster Memory Service based at Forest Gate Hospital has been given an excellence accreditation on the Memory Service National Accreditation Programme (MSNAP). Not only did the team achieve this excellent accreditation for the service, but it was also accredited as excellent against the optional Psycho-Social Intervention (PSI) standards. The particular highlights noted by the accreditors include the team’s flexible appointment system to fit with patient/ family choice, comfortable waiting rooms, positive feedback from patients, the lack of jargon and a caring and comforting approach by staff. Assistant Director Jan Smith said: “Well done to the team and all of those who support the service to achieve such high quality care and excellence in service.”

Have your say

Leadership training for staff

The public are being asked for their views on a new website for Rotherham’s Joint Strategic Needs Assessment. To have a look and have your say visit www.rotherham. gov.uk/jsna

Congratulations to Speech and Language Therapist, Andrea Cameron from our Learning Disabilities Community Nursing Team in Doncaster and Community Nurse Team Manager in North Lincolnshire, Rachel Deakin who have both been accepted onto the Mary Seacole Management Programme.

Valentine’s craft fair A Valentine’s craft fair will be staged at St Catherine’s House, Doncaster, on February 9 between 12 noon and 5pm.

Dry January

The event, run by Angel Events, will include a range of goods for sale including cards, knitting, jewellery, food, cakes, gifts, baby clothes and much more.

If so, the NHS Employers organisation has teamed up with Public Health England and Alcohol Concern to bring you Dry January 2014. A campaign to stay alcohol free for 31 days. Find out more at http://goo.gl/bNqlmC

For more details ring Angel Events on 01709 864288 or visit their website at http://www.angelknitandcarddesigns. com/st-catherines-house-events.html

Peer Support project highly commended Well done to our North Lincolnshire Options Team who were highly commended in this year’s Breakthrough Positive Practice Awards in Mental Health on Thursday 5 December for their Peer Support Training Programme. For more information about the project please follow this link. http://aq.be/fb3a30

Want to stop drinking this January?

Charity funds boosted The Solar Centre’s Christmas hamper raffle raised £160, and the money has been donated to our charitable trust fund.

New range of gifts in stock The Walled Garden has a range of new stock in its shop including gifts for Valentine’s Day and a range of Belgian chocolates. Why not pop into the shop or give Kathy Wilson a ring on 01302 798074 or email [email protected] for more info.

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Trust services for all... Did you know that these services are available to the public too? sewing service

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Sew & Sew We have an onsite sewing room for work for wards and departments, ordering/altering staff uniforms. We also provide this service to external customers. From curtain making/ alterations, soft furnishings, embroidery, to garment repairs and alternations, why not contact them today for more information or a quote on 01302 796009. The Laundry The Tickhill Road Laundry offers a personal laundry washing and ironing service. Staff can drop their dirty laundry at work and collect it the next working day, clean and folded. Visit the laundry website for details and prices: http://www.thelaundryservice.org.uk/index.php Contact the laundry for information on the laundry delivery service. It’s only £6 for a bag of 30 items, including local collection and delivery. Contact the team on 01302 796014. Design & Print Based at Walnut Lodge at St Catherine’s, our in-house print and design service prides itself on quality and a quick turnaround. If you need any designing and printing for business cards, invitations, flyers, greeting cards, calendars or catalogues, contact the team for a quote. We will price match any orders. Trust Catering Visit one of our three retail catering outlets on the Balby site.

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The Food and Drink Café urseryon the Tickhill Road Hospital (TRH) site and serves rrenisNbased The Wa hot and cold freshly produced meals and snacks. The Coffee Shop is based in the main entrance of TRH and serves a range of beverages and sandwiches. Or why not visit the Garden Café in St Catherine’s House for a speciality coffee and a slice of cake? While you are there you could pop into the Walled Garden and take a browse in the gift shop and garden centre.

Nursery

Warren Nursery The Warren Nursery is a well-established, award winning 89 place nursery, which is open Monday to Friday between 7.30am to 5.30pm. We cater for children from four months to four years in two purpose-built buildings. Our aim is to provide a safe, caring and nurturing environment for our children and strive to deliver an outstanding service to parents. We offer affordable quality childcare with highly experienced staff, all qualified to a minimum of level 3. We also have an early years professional. The Hutch The Hutch play scheme is a 40-place holiday play scheme, operating during Doncaster school holidays, from 7.30am to 5.30pm. We cater for up to 40 children aged from four years (in full-time education) to 12 years, in a newly refurbished building. We offer affordable quality childcare with our dedicated team of play leaders and assistants, boasting a wide range of skills to help devise activities to entertain our children - from arts and crafts and sport, to cookery and days out - all in the care of qualified and caring staff.

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