kiwiSTART Select Annual Report ®
For the Year Ended 31 March 2016
ANNUAL REPORT - FOR THE YEAR ENDED 31 MARCH 2016
Annual Report to Members
/ 01
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
/ 02
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
/ 03
Key Information Fees
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Statement of Numerical Changes in Membership
. . . . . . . . . . . . . . . . . .
/ 04
Changes Relating to the Scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . / 05 Changes to Directors
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
/ 06
Summary Financial Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . / 06 Independent Auditor’s Report on the Summary Financial Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . / 09 Manager’s Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . / 10 Trustee’s Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . / 11 Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . / 12
The Craigs Investment Partners kiwiSTART ® Select Scheme (kiwiSTART® Select) is issued and managed by Craigs Investment Partners Superannuation Management Limited. The Trustee of the Scheme is The New Zealand Guardian Trust Company Limited (NZGT). Craigs Investment Partners Limited and each of its directors who are not directors of the Manager are promoters of kiwiSTART® Select. None of The New Zealand Guardian Trust Company Limited, Craigs Investment Partners Superannuation Management Limited, Craigs Investment Partners Limited (or any director of those entities) or any other person, guarantees the performance or returns of kiwiSTART® Select, or the return of capital. Investments made in kiwiSTART® Select are subject to investment and other risks (including those set out in the Investment Statement and Prospectus) and are not guaranteed by the issuer, the manager or any other person.
CRAIGS INVESTMENT PARTNERS LIMITED
Annual Report to Members FOR THE YEAR ENDED 31 MARCH 2016 As Manager of the Craigs Investment Partners kiwiSTART® Select Scheme, Craigs Investment Partners Superannuation Management Limited presents to members the annual report for the year ended 31 March 2016. Your contributions are invested in the Craigs Investment Partners kiwiSTART® Select Scheme (the Scheme), a registered KiwiSaver Scheme. Description of the Scheme The Trustee of the Scheme is The New Zealand Guardian Trust Company Limited. The Scheme was established on 18 December 2006 with subsequent amendments. The Trust Deed was rescinded on 21 September 2012 and immediately replaced with a new Trust Deed dated 21 September 2012. The Promoter of the Scheme is Craigs Investment Partners Limited and those of its directors who are not also directors of the Manager. The directors as at 31 March 2016 are listed on page 12. Participating employers may also be promoters of the scheme. The Manager has not contracted the administration or investment management to any person. Accordingly there is no administration or investment manager. The Scheme investment options are provided through the QuayStreet Funds (the Funds) which are managed by QuayStreet Asset Management Limited. You can also invest in a range of Nominated Securities. The Registrar of the Scheme is Craigs Investment Partners Superannuation Management Limited. The Custodian of the Scheme is Citibank, N.A. The Auditor of the Scheme is KPMG. Contact details for the above may be found in the Directory on page 12. The most recent prospectus for the Scheme was registered on 21 September 2015.
kiwiSTART ® Select Annual Report 07.16 / 01
Key Information
Investment Performance Under the Scheme you can invest in a range of Nominated Securities. The Nominated Securities include the QuayStreet Funds and a range of investments in equities, investment trusts, managed funds, index funds and listed property trusts together with cash. The investment returns for the Funds are set out below. For the year ended 31 March 2016, the Scheme returned 4.23% calculated on an aggregated basis. As discussed above, the investment performance of each member’s investment portfolio will depend upon the investments elected by him or her. For the returns on the other Nominated Securities please see craigsip.com/services/kiwisaver/performance
QuayStreet Funds: Annual return for the year ended 31 March 2016
Annualised return at 31 March 2016 since first investment
Date of First Investment
QuayStreet Fixed Interest Fund
5.83%
4.90%
25/11/2009
QuayStreet Income Fund
5.66%
5.77%
22/12/2014
QuayStreet Conservative Fund
4.99%
4.39%
23/10/2007
QuayStreet Balanced Fund
5.04%
4.78%
23/10/2007
QuayStreet Balanced SRI Fund
2.12%
4.89%
31/10/2007
QuayStreet Growth Fund
5.12%
4.94%
23/10/2007
14.68%
13.13%
25/01/2011
(5.70)%
3.14%
25/01/2011
3.16%
6.16%
16/11/2009
11.37%
10.59%
06/10/2014
Fund
QuayStreet NZ Equity Fund QuayStreet Australian Equity Fund QuayStreet International Equity Fund QuayStreet Altum Fund
The returns are calculated after fees but before tax. Returns are calculated for each fund on a monthly basis. The quoted annual rate of return is then the result of compounding each months return for the period. The returns are calculated with reference to the date and amounts of member investments over the course of the year. Past performance is not indicative of future performance. The returns above are not the returns that individual investors will receive as this will depend on the investment timing and decisions made by each individual investor. 02 \ CRAIGS INVESTMENT PARTNERS
Fees
The table below shows the total amount of fees and expenses charged or accrued during the year ended 31 March 2016:
2016 Fees and expenses charged directly by the Manager: Management fees
539,128
Brokerage fees
190,232
Administration fees
120,955
Other fees and expenses*
123,632
Total fees and expenses charged directly by the Manager
973,947
Fees and expenses charged indirectly in the Funds: Management fees Trustee fees Total fees and expenses charged indirectly in the Funds** Total fees and expenses
974,257 54,894 1,029,151 2,003,098
* Other fees and expenses include fees paid to the auditors, legal fees and regulatory fees. ** QuayStreet Asset Management Limited, a related company of the manager, charges management fees via the QuayStreet Funds to members of this scheme. Fees are deducted by the cancellation of investment units in the underlying Funds. These fees are reflected in the net changes in fair value of investment assets in the Summary Statement of Changes in Net Assets. QuayStreet Asset Management Limited and the Manager are both wholly owned subsidiaries of Craigs Investment Partners Limited.
kiwiSTART ® Select Annual Report 07.16 / 03
Statement of Numerical Changes in Membership
The membership movements for the year ended 31 March 2016:
Members at 31 March 2015 New members Transfers from Australian complying superannuation schemes Transfers from registered superannuation schemes Transfers from other schemes Members stopping contributions
Contributing
Non Contributing
Total Membership
3,289
1,090
4,379
170
-
170
21
-
21
-
-
-
148
-
148
-
716
716
Members recommencing contributions
544
-
544
Total New Members
883
716
1,599
124
-
124
111
-
111
Invalid enrolment
-
-
-
Permanent emigration
2
-
2
Death
1
-
1
Other permanent exits
6
-
6
Member Exits Transfers to other schemes KiwiSaver end payment dates
Members stopping contributions Members recommencing contributions Total Exits Members at 31 March 2016
Permanent Withdrawals Entitlement withdrawals Transfers to other KiwiSaver schemes Transfers to Australian superannuation schemes
698
18
716
-
544
544
942
562
1,504
3,230
1,244
4,474
Number
$
111
3,953,255
124
2,747,047
-
-
Death
1
18,268
Permanent emigration
2
87,937
Number
$
33
793,307
Significant financial hardship
7
85,392
Serious illness
3
6,074
Partial Withdrawals First home purchase
Non contributing Members On contribution holiday Other non contributing
Other information
Number 188 1,056
Number
$
5,000
10,584,672
Member contributions from Employers
2,819
5,244,085
Member contributions from the Crown
3,558
1,778,151
148
4,866,702
21
1,548,884
Member contributions from Members
Transfers from other KiwiSaver schemes Transfers from Australian superannuation schemes
As at 31 March 2016, the scheme had 4,474 members, with total members’ accumulations of $147,872,949. 04 \ CRAIGS INVESTMENT PARTNERS
Changes Relating to the Scheme
There were no changes to the trust deed during the period of this annual report. Subsequent to the end of the Scheme’s financial period, the QuayStreet Funds in which the Scheme invests are now governed by a consolidated and amended Master Trust Deed dated 1 June 2016. The QuayStreet Unit Trusts were renamed the QuayStreet Funds. A revised investment statement was issued 20 June 2016. The Government made some changes to the KiwiSaver first home withdrawal and subsidy on 1 April 2015. The main change allows eligible KiwiSaver members to withdraw their member tax credits for a first home purchase. In addition, the KiwiSaver first home subsidy was renamed the KiwiSaver HomeStart grant, and the grant was doubled for eligible members who are purchasing a newly built home. Other changes include: • the home a member purchases must be in New Zealand • members can now withdraw for home ownership on Māori land; this is in line with the Government’s Māori home ownership and land-use goals. From 1 June 2015, members may be able to access their KiwiSaver savings to pay deposit payments for a first home before the sale and purchase goes unconditional. From 21 May 2015, the $1,000 tax-free ‘kick-start’ contribution to new KiwiSaver members was stopped. From 6 April 2015 New Zealand KiwiSaver schemes lost their status in the United Kingdom as Qualifying Recognised Overseas Pension Schemes (QROPS). From that date the Scheme could no longer accept transfers from UK pension schemes or transfers from any other schemes (including other KiwiSaver schemes) which include UK pension transfer moneys.
kiwiSTART ® Select Annual Report 07.16 / 05
Changes to the Directors
Summary Financial Statements
Manager
The summary financial statements are prepared in accordance with FRS 43 Summary Financial Statements. The full financial statements have been prepared in accordance with New Zealand Generally Accepted Accounting Practice (NZ GAAP), as applicable for profit-oriented entities. The Scheme has made an explicit and unreserved statement of compliance with International Financial Reporting Standards (IFRS) in its full financial statements.
The Manager of the Scheme is Craigs Investment Partners Superannuation Management Limited. The directors of the Manager are: • Frank M Aldridge • Kenneth C Phillip • Michael J Smith (Chairman) • Kylie J Van Heerden Barrie M Owen resigned on 10 June 2015. Kylie J Van Heerden was appointed on 30 September 2015. The directors of the Manager may change from time to time. A current list of directors is available online at business.govt.nz/companies.
Trustee The Trustee of the Scheme is The New Zealand Guardian Trust Company Limited (NZGT). The directors on the Board of the Trustee are: • James Earl Douglas • Robin Albert Flannagan • Timothy James Shaw Andrew Howard Barnes resigned on 4 April 2016. Christopher Robert Darlow resigned on 20 August 2015. The Trustee’s ultimate holding company is Bath Street Capital Limited, a company incorporated in New Zealand. The directors of the Trustee may change from time to time. A current list of directors is available online at business.govt.nz/companies.
Promoter The Promoter of the Scheme is Craigs Investment Partners Limited and those of its directors who are not also directors of the Manager. There have been a number of changes of directors over the past year: • James Malcolm McMurdo resigned on 3 March 2016. • John Peter Cincotta was appointed on 3 March 2016. • Thomas Peter Davies resigned on 5 May 2016. • Deidre Gail Copley was appointed on 5 May 2016. The directors of the Promoter may change from time to time. A current list of directors is available online at business.govt.nz/companies.
06 \ CRAIGS INVESTMENT PARTNERS
The summary financial statements are derived from the audited financial statements for the years ended 31 March 2016, 31 March 2015, 31 March 2014, 31 March 2013 and 31 March 2012. The most recent full financial statements for the year ended 31 March 2016 were authorised for issue by the Manager on 23 June 2016, for which an unmodified audit opinion has been given. This summary has also been examined by KPMG and a copy of their summary unmodified audit opinion is included in this report. The summary financial statements are presented in New Zealand dollars and rounded to the nearest dollar. The summary financial statements cannot be expected to provide as complete an understanding as provided by the full financial statements of the statement of changes in net assets, statement of net assets and statement of cash flows of the Scheme. The full financial statements comply with the Financial Reporting Act 1993 and were registered with the Companies Office on 15 July 2016. You can obtain a copy of the full financial statements free of charge from Craigs Investment Partners Limited, PO Box 13155, Tauranga 3141.
Statement of changes in net assets for the year ended 31 March
$
$
$
$
$
2016
2015
2014
2013
2012
1,345,097
946,383
542,632
385,465
245,618
106,753
75,802
26,452
28,490
36,866
168,761
139,068
(6,221)
(90,431)
(3,958)
Net changes in fair value of investment assets
4,807,512
13,013,256
2,480,542
5,546,945
(1,180,030)
Net investment income
6,428,123
14,174,509
3,043,405
5,870,469
(901,504)
Brokerage fees
190,232
189,309
120,893
63,688
58,692
Management fees
539,128
440,435
230,348
196,687
114,562
Administration fees
120,955
118,032
224,568
222,902
221,087
8,500
7,737
7,475
6,750
6,750
3,571
3,571
3,392
3,000
3,000
111,561
19,813
30,257
21,753
2,274
973,947
778,897
616,933
514,780
406,365
5,454,176
13,395,612
2,426,472
5,355,689
(1,307,869)
607,408
1,016,808
179,313
313,242
353,694
4,846,768
12,378,804
2,247,159
5,042,447
(1,661,563)
Member contributions from Members
12,133,556
14,674,746
15,098,408
6,966,662
5,985,206
Member contributions from Employers
5,244,085
4,853,098
4,066,482
3,687,519
4,098,139
Member contributions from the Crown
1,778,151
1,910,304
1,872,144
2,690,255
3,873,690
4,866,702
6,283,432
5,102,729
2,627,198
1,828,869
24,022,494
27,721,580
26,139,763
15,971,634
15,785,904
3,953,255
2,743,804
2,517,490
2,916,449
-
793,307
253,697
215,805
269,452
107,003
Permanent emigration
87,937
165,979
116,979
156,844
75,982
Financial hardship claims
85,392
60,215
11,384
38,700
103,696
2,747,047
2,552,282
1,826,829
1,735,565
635,905
6,074
96,538
-
7,151
-
18,268
139,031
45,145
256,947
22,485
7,691,280
6,011,546
4,733,632
5,381,108
945,071
Net membership activities
16,331,214
21,710,034
21,406,131
10,590,526
14,840,833
Benefits accrued to members’ accounts
21,177,982
34,088,838
23,653,290
15,632,973
13,179,270
Members’ funds at beginning of the year
126,694,967
92,606,129
68,952,839
53,319,866
40,140,596
Members’ funds at end of the year
147,872,949
126,694,967
92,606,129
68,952,839
53,319,866
Dividends Interest income Net foreign exchange gain/(loss) (excl. investment assets)
Audit fees - audit of financial statements - other assurance services Other expenses Total expenses Net profit/(loss) before membership activities Taxation expense Net profit/(loss) before membership activities after tax Membership activities Contributions received
Transfers in from other KiwiSaver and Australian complying superannuation schemes Total contributions received Payments to members Entitlement withdrawals First home withdrawals
Transfers to other schemes Serious Illness Death Total payments to members
kiwiSTART ® Select Annual Report 07.16 / 07
Statement of net assets as at 31 March
$
$
$
$
$
2016
2015
2014
2013
2012
Total tangible assets
148,362,797
126,892,075
92,875,842
69,166,806
53,496,773
Total assets
148,362,797
126,892,075
92,875,842
69,166,806
53,496,773
489,848
197,108
269,713
213,967
176,907
Net assets attributable to members
147,872,949
126,694,967
92,606,129
68,952,839
53,319,866
Members’ funds
147,872,949
126,694,967
92,606,129
68,952,839
53,319,866
$
$
$
$
$
2016
2015
2014
2013
2012
Net cash flows from operating activities
(16,645,150)
(22,690,166)
(17,524,110)
(9,628,604)
(14,745,706)
Net cash flows from financing activities
16,331,214
21,715,004
21,406,132
10,590,526
14,840,833
Net (decrease)/increase in cash and cash equivalents
(313,936)
(975,162)
3,882,021
961,922
95,127
5,166,493
6,009,044
2,133,244
1,261,753
1,170,584
168,761
132,611
(6,221)
(90,431)
(3,958)
5,021,318
5,166,493
6,009,044
2,133,244
1,261,753
Total liabilities
Statement of cash flows for the year ended 31 March
Cash and cash equivalents at beginning of the year Effect of exchange rate fluctuations on cash heldthe year Members’ funds at end of the year
Note 1: The summary financial statements have been prepared in accordance with clause 7 of Schedule 5A of the Securities Regulations 2009 for KiwiSaver schemes. Where relevant, the amounts in the summary financial statements have been taken from the audited financial statements for each of the relevant periods as indicated above. Note 2: A copy of the following documents relating to the Scheme can be obtained, on request and free of charge, by contacting 0800 878 278 or emailing
[email protected]: • The most recent financial statements; • The Auditors report; • An updated member’s statement (showing an estimate of your benefit); and • The most recent registered prospectus. The most recent prospectus, the financial statements and other documents of, or relating to the Scheme are filed on a public register at the Companies Office of the Ministry of Business Innovation and Employment. The documents are available for public inspection (including at business.govt.nz/companies).
08 \ CRAIGS INVESTMENT PARTNERS
Independent Auditor’s Report on the Summary Financial Statements
To the members of Craigs Investment Partners kiwiSTART® Select Scheme The accompanying summary financial statements on pages 6 to 8, which comprise the summary statement of net assets as at 31 March 2016, 31 March 2015, 31 March 2014, 31 March 2013 and 31 March 2012, and the summary statements of changes in net assets and cash flows for the years then ended, and related notes, are extracted from the audited financial statements of Craigs Investment Partners kiwiSTART® Select Scheme (‘’the Kiwisaver scheme’’) for the years ended 31 March 2016, 31 March 2015, 31 March 2014, 31 March 2013 and 31 March 2012. We expressed an unmodified audit opinion on those financial statements in our report dated 23 June 2016. Those financial statements, and the summary financial statements, do not reflect the effects of events that occurred subsequent to the date of our report on those financial statements. The summary financial statements do not contain all the disclosures required for full financial statements under generally accepted accounting practice in New Zealand. Reading the summary financial statements, therefore, is not a substitute for reading the audited financial statements of Craigs Investment Partners kiwiSTART® Select Scheme. This report is made solely to the members as a body. Our audit work has been undertaken so that we might state to the Kiwisaver scheme’s members those matters we are required to state to them in the auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the Kiwisaver scheme’s members as a body, for our audit work, this report or any of the opinions we have formed. Manager’s responsibility for the financial statements The manager is responsible for the preparation of a summary of the audited financial statements, in accordance with FRS-43 Summary Financial Statements and that comply with the requirements of clause 7 of Schedule 5A of the Securities Regulations 2009. Auditor’s responsibility Our responsibility is to express an opinion on the summary financial statements based on our procedures, which were conducted in accordance with International Standards on Auditing (New Zealand) (ISA (NZ)) 810 Engagements to Report on Summary Financial Statements. Our firm has also provided other services to the Kiwisaver scheme in relation to trustee reporting and prospectus reporting. Subject to certain restrictions, partners and employees of our firm may also deal with the Kiwisaver scheme on normal terms within the ordinary course of trading activities of the business of the Kiwisaver scheme. These matters have not impaired our independence as auditor of the Kiwisaver scheme. The firm has no other relationship with, or interest in, the Kiwisaver scheme. Opinion In our opinion, the summary financial statements have been correctly extracted from the audited financial statements of Craigs Investment Partners kiwiSTART® Select Scheme for the year ended 31 March 2016, and the information reported in the summary financial statements is consistent, in all material respects, with the audited financial statements, in accordance with FRS-43 Summary Financial Statements and complies with the requirements of clause 7 of Schedule 5A of the Securities Regulations 2009.
KPMG 28 July 2016
kiwiSTART ® Select Annual Report 07.16 / 09
Manager’s Statement
Craigs Investment Partners Superannuation Management Limited
In accordance with the reporting provisions of the KiwiSaver Act 2006, Craigs Investment Partners Superannuation Management Limited (“the Manager”) of Craigs Investment Partners kiwiSTART ® Select Scheme (“the Scheme”), states the following with respect to the Scheme as at 31 March 2016: All contributions received in respect of each member, including those contributions paid via the Commissioner of Inland Revenue have been applied in accordance with the terms of the Trust Deed and the KiwiSaver Act 2006. All benefits required to be paid from the Scheme in accordance with the terms of the Trust Deed and the KiwiSaver scheme rules have been paid. The market value of assets of the Scheme at the close of the financial year equalled or exceeded the total value of benefits that would have been payable had all members of the Scheme ceased to be members at that date, and had provision been made for the continued payment of all benefits being paid to members and other beneficiaries as at the close of the financial year. All fee subsidies received in respect of each member of the Scheme have been applied to that member in accordance with the provisions of the Trust Deed and the KiwiSaver Act 2006. The Scheme Provider Agreement dated 8 June 2007 (as amended from time to time) between the Commissioner of Inland Revenue and the Manager, Craigs Investment Partners Superannuation Management Limited, remained in force throughout the period covered by this annual report. On behalf of Craigs Investment Partners Superannuation Management Limited:
Kenneth Phillip Director 28 July 2016
10 \ CRAIGS INVESTMENT PARTNERS
Frank Aldridge Director 28 July 2016
Trustee’s Report
The New Zealand Guardian Trust Company Limited (“the Trustee”) of Craigs Investment Partners kiwiSTART® Select Scheme declares the following with respect to Craigs Investment Partners kiwiSTART® Select Scheme. • In respect of the financial year ended 31 March 2016, the Trustee is satisfied that the Manager has not breached an issuer obligation (as defined in section 4(1) of the Securities Trustees and Statutory Supervisors Act 2011) in a material respect.
kiwiSTART ® Select Annual Report 07.16 / 11
Directory Manager
Promoter
Craigs Investment Partners Superannuation Management Limited
The Promoter of the Scheme is Craigs Investment Partners Limited and those of its directors who are not also directors of the Manager. The directors as at 31 March 2016 were:
158 Cameron Road Freepost 366 PO Box 13155 TAURANGA 3141
• Michael John Caird • John Peter Cincotta
The current directors of the Manager are:
• Neil John Craig
• Frank M Aldridge
• Thomas Peter Davies
• Kenneth C Phillip
• Vic John Jokovic
• Michael J Smith (Chairman)
• John Thomas Macfarlane
• Kylie J Van Heerden (appointed 30 September 2015)
• Patrick William O’Rourke
Barrie M Owen resigned on 10 June 2015.
Trustee The New Zealand Guardian Trust Company Limited Level 6, 191 Queen Street PO Box 274, Shortland Street AUCKLAND 1140 The current directors of the Trustee are: • James Earl Douglas
• Michael Hugh Richardson • Nigel Kingsley Scott • Brett Hiirini Shepherd • William Turnbull Stevens The Promoters can be contacted at the office of Craigs Investment Partners Limited: Craigs Investment Partners Limited 158 Cameron Road PO Box 13155 TAURANGA 3141
• Robin Albert Flannagan • Timothy James Shaw
Registrar
Auditor KPMG
Craigs Investment Partners Superannuation Management Limited
Level 2 247 Cameron Road TAURANGA 3110
158 Cameron Road PO Box 13155 TAURANGA 3141
Solicitors Bell Gully
Custodian Citibank N.A. is the custodian for the Scheme. The Custodian can be contacted at: Citibank, N.A. Citi Centre PO Box 3429 Level 11, 23 Customs Street East Auckland, 1010
12 \ CRAIGS INVESTMENT PARTNERS
Level 21, Vero Centre 48 Shortland Street PO Box 4199 AUCKLAND 1140
Correspondence, Inquiries and Complaints 1. For inquiries and complaints, to obtain a copy of the most recent financial statements, auditor’s report or a copy of the most recent registered prospectus and queries relating to your benefit entitlements or the Scheme: START® Administration Manager Craigs Investment Partners Superannuation Management Limited 158 Cameron Road PO Box 13155 Tauranga 3141
Freephone: 0800 878 278 Fax: 07 578 3463 Email:
[email protected]
2. Correspondence intended for the Trustee, The New Zealand Guardian Trust Company Limited, should be addressed to:
The Relationship Manager Corporate Trusts The New Zealand Guardian Trust Company Limited Level 6, 191 Queen Street PO Box 274, Shortland Street AUCKLAND 1140
Telephone: 09 909 5100
3. If you have any problems with your membership in the Scheme, please contact the Manager in the first instance and if they cannot resolve your problem, then please contact the Trustee. 4. Both we and the Trustee are required to be members of an approved dispute resolution scheme which, for both of us, is Financial Services Complaints Limited.
If you have a problem or complaint about the Trustee or the Manager that neither we nor the Trustee can resolve, you can contact:
Financial Services Complaints Limited PO Box 5967, Lambton Quay 4th Floor, 101 Lambton Quay Wellington 6145
Telephone: 0800 347 257
For more information about your investment and other Craigs Investment Partners products and services, contact your adviser or contact Craigs Investment Partners Limited on 0800 272 442 / craigsip.com
kiwiSTART ® Select Annual Report 07.16 / 13
HEAD OFFICE - TAURANGA Craigs Investment Partners House 158 Cameron Road PO Box 13155, Tauranga 3141 E.
[email protected]
ROTORUA Level 3, 1109 Fenton Street PO Box 1148, Rotorua 3040 P. 07 348 1860 F. 07 348 1863 E.
[email protected]
BLENHEIM 52 Scott Street PO Box 678, Blenheim 7240 P. 03 577 7410 F. 03 577 7440 E.
[email protected]
KERIKERI Hobson House 14 Hobson Avenue PO Box 841, Kerikeri 0245 P. 09 407 7926 F. 09 407 7429 E.
[email protected]
GISBORNE 75 Childers Road PO Box 153, Gisborne 4040 P. 06 868 1155 F. 06 868 1154 E.
[email protected]
CHRISTCHURCH Level 3 Craigs Investment Partners House 76 Victoria Street PO Box 90, Christchurch 8140 P. 03 379 3433 F. 03 379 5687 E.
[email protected]
WHANGAREI 1 Robert Street PO Box 573, Whangarei 0140 P. 09 438 1988 F. 09 438 5167 E.
[email protected] AUCKLAND Level 32, Vero Centre 48 Shortland Street PO Box 1196, Auckland 1140 P. 09 919 7400 F. 09 303 2520 E.
[email protected] HAMILTON Level 4, PwC Centre Cnr Anglesea & Ward Streets PO Box 1282, Hamilton 3240 P. 07 838 1818 F. 07 838 0828 E.
[email protected] TAURANGA Craigs Investment Partners House 158 Cameron Road PO Box 13155, Tauranga 3141 P. 07 577 6049 F. 07 578 8416 E.
[email protected]
NEW PLYMOUTH First Floor, 9 Young Street PO Box 8011, New Plymouth 4342 P. 06 759 0015 F. 06 759 0016 E.
[email protected] WHANGANUI 17 Drews Avenue PO Box 63, Whanganui 4541 P. 06 349 0030 F. 06 348 5523 E.
[email protected] PALMERSTON NORTH First Floor Cnr Broadway Avenue & Vivian Street PO Box 1543, Palmerston North 4440 P. 06 953 3460 F. 06 953 0640 E.
[email protected] WELLINGTON Level 11 Craigs Investment Partners House 36 Customhouse Quay PO Box 10556, Wellington 6143 P. 04 917 4330 F. 04 917 4350 E.
[email protected]
QUEENSTOWN PO Box 2487, Wakatipu Queenstown 9349 P. 03 901 0170 F. 03 901 0179 E.
[email protected] DUNEDIN First Floor Craigs Investment Partners House 330 Moray Place PO Box 5545, Dunedin 9058 P. 03 477 5900 F. 03 477 6743 E.
[email protected] GORE 120 Main Street PO Box 317, Gore 9740 P. 03 208 9310 F. 03 208 4161 E.
[email protected] INVERCARGILL 49 Kelvin Street PO Box 1246, Invercargill 9840 P. 03 214 9939 F. 03 214 9933 E.
[email protected]
0800 272 442 / craigsip.com Craigs Investment Partners Limited is a NZX Participant Firm. Investments are subject to risk and returns are not guaranteed by the issuer, the manager, the promoter or any other person. Adviser Disclosure Statements are available on request and free of charge. Please visit craigsip.com