Faculty & Staff: Office 365 Email Migration When your email account has been migrated to Office 365, a few changes will need to be made on your computer if you’re using Microsoft Outlook and/or a mobile device to check your email!

How Will I Know When My Email Has Been Migrated? 

If you use Microsoft Outlook, the following message may appear: o Windows/PC Users: "The Microsoft Exchange Administrator has made a change that requires you to quit and restart Outlook." o Mac Users: "Outlook was redirected to the server autodiscovers.outlook.com to get new settings for your account [email protected]. Do you want to allow this server to configure your settings?"

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Webmail has a different login interface.

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Mobile devices may experience an interruption in receiving email.

Click to be taken to the section you need:

 Outlook for Windows  Outlook for Mac  Mail for iOS Devices (iPhones, iPads, iPods)  Mail for Android Devices

Outlook for Windows 1. A notification box will appear either while you are using your email, or right after you open it. You will also notice that your emails have stopped syncing automatically. Click “OK” and close Outlook completely.

2. Open Outlook and upon launching, you will be prompted to authenticate. Enter your email address and password, check the box to remember your credentials, and click “OK”.

3. If you are prompted, accept the server settings, check the box to remember this setting, and click “Allow”.

Outlook for Mac 1. Open Outlook 2011 for Mac. 2. If you are using Outlook for the first time, please skip to step 3. Click on the Tools menu and select Accounts.

3. The Accounts window will appear. Click on Exchange Account

4. Please provide the requested information: E-mail address: Primary email address Method: User Name and Password Username: Primary Email Address Password: SE Password Configure automatically: Checked

5. If AutoDiscover succeeds, please skip to step 6. If there was an error in the information or AutoDiscover fails, you will see an additional window appear for Server. In the server field, type outlook.office365.com

6. A popup will appear, saying that a redirect has happened and the server would like to configure your account. Verify that it looks similar to the screenshot below, check the box next to Always use my response for this server, and then click Allow.

7. An account called "SE Email” will show. The account will then start to populate

Mail for iOS Devices Please note: This guide is for staff who have been notified that their Outlook accounts have been migrated to Office 365. Before setting up email on your device, please make sure it is connected to Wi-Fi. 1. From the Home screen, select Settings

2. Select Mail, Contacts, Calendars

If you already had the account on your phone, please remove it by selecting the account and selecting “Delete Account” at the bottom.

3. To add the account back, select Add an account

4. Select Microsoft Exchange

5. Enter your following details: Email address: @se.edu Password: Description: “My SE Email” – this can be whatever you want

6. Select Next Select the options you would like to synchronize.

7. Select Done Once you have added your email account, return to the Home screen and select Mail to synchronize and view your email account.

Mail for Android Devices Please note: This guide is for staff who have been notified that their Outlook accounts have been migrated to Office 365. If you are encountering problems following the migration, please first delete your existing profile and create a new one by following the instructions below. Before setting up email on your Android, please make sure it is connected to WiFi. 1. Go to Settings.

2. Select Accounts, then Add Account

3. The Add Account screen will appear. Click on Microsoft Exchange Activesync

4. The Email setup screen will appear. Enter your SE email and password then click Manual setup.

5. Make sure the domain is in the format [email protected] where your username is your SE username e.g. jdoe. Change the Exchange server to outlook.office365.com. Click Next.

6. The following screen will appear. Click OK

7. On the next screen click OK

8. Select Activate.

9. Select Activate.

10. Setup will be complete. Click Done. Your SE email will be added to your inbox.