October 2015 Recognition

November 2015 Team Newsletter

CONGRATULATIONS TO THE OCTOBER STARS !!!

TOP REGION

TOP AREA

TOP DISTRICT

ENVP Jodi Whittemore

ERVP Nadine LaCroix

ERVP Nadine LaCroix

Knowing is not enough; we must apply. Willing is not enough; we must do. ~Johann Wolfgang von Goethe

HONOR ROLL - OCTOBER TOPS IN SALES AND TOPS IN SPONSORSHIP Top Central Regions in Sales Jodi Whittemore Shanna Argote Nadine LaCroix Karen Gilkyson Royce/Dara Macklin Tracey Wasson Karrie Woods

Top Central Areas in Sales Nadine LaCroix Jodi Whittemore Heather Kostuk Tracey Wasson Jennifer Mercer Jocelyn James Karrie Woods

Top Central Districts in Sales Nadine LaCroix Pamela Black Marti Burton Bobbie Eskdale Jen Taylor Leanne Hiebert Shanna Argote

Top Central Regions in Sponsorship Karen Gilkyson Nadine LaCroix Royce/Dara Macklin Shanna Argote Jodi Whittmore Karla Driskill

Top Central Areas in Sponsorship Nadine LaCroix Jodi Whittemore Tied: Heather Kostuk & Jennifer Mercer Karen Gilkyson Jocelyn James Royce/Dara Macklin

Top Central Districts in Sponsorship Nadine LaCroix Tied: Amy Slon & Donna Fahselt Kelsey Hesse Anne Lograsso Tied: Amber Cheveldave, Jenn Oba, Jennifer Mercer & Michelle Dykstra Marti Burton

CENTRAL DISTRICT CASH BONUS

CENTRAL AREA CASH BONUS

PERSONAL TOP SPONSORING

Amy Slon Anne Lograsso Ashly Tenney Bobbie Eskdale Cristina Viera Donna Fahselt Heather Kostuk Jen Taylor Jennifer Mercer Jenn Oba Jocelyn James Kathy Graf Kelsey Hesse Kim Croft Leanne Hiebert Marti Burton Pamela Black Nadine LaCroix

Heather Kostuk Jodi Whittemore Nadine LaCroix

CENTRAL REGION CASH BONUS Jodi Whittemore Shanna Argote

District Manager Tied: Anne Lograsso & Kathy Graf (8) Area Manager Tied: Kelsey Hesse & Marti Burton (7) Vice President Royce/Dara Macklin (3)

Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time. ~Thomas A. Edison

In Qualification for District Manager Allie Cassell sponsored by Bobbie Eskdale Amsi Caceres sponsored by Amber Cheveldave Anna Inaba sponsored by Heather Kostuk Anne Marie Thompson sponsored by Sandra Strongman Brenda Desfosses sponsored by Bobbie Eskdale Brenda Dreger sponsored by Jennifer Mercer Carolyn Knutson sponsored by Verena Dachlauer Cheryl Zodrow sponsored by Lisa Bentley Dana Mager sponsored by Becky Samuelson Danielle Schalin sponsored by Kelsey Hesse Darlene Dundas sponsored by Nadine LaCroix Destani Ritson sponsored by Michelle Smith Dylan Stoor sponsored by Joleen Haxton Jamie Williams sponsored by Cristina Viera Janelle DeBuzna sponsored by Pamela Black Judy Maffret sponsored by Bobbie Eskdale June Melbye sponsored by Cristina Viera Katelyn Neilsen sponsored by Amber Cheveldave Kathleen Anderson sponsored by Corri Lynn Draves Kelsey Britton sponsored by Stacie Sack

Keylea Smith sponsored by Kelsey Hesse Kimberly Fooks sponsored by Selah Ferry Lauren Parsons sponsored by Tracey Parsons Leslie Clay sponsored by Jocelyn James Lisa Carosella sponsored by Jen Taylor Marina Gardner sponsored by Heather Kostuk Marissa Trarback sponsored by Michelle Dykstra Michelle Buck sponsored by Jocelyn James Nicole Buck sponsored by Nadine LaCroix Pam Matson sponsored by Jenn Oba Samantha Fowle sponsored by Kendra Young Sarah Strongman sponsored by Jennifer Oliveria Stefanie Smith sponsored by Michelle Smith Sue Duffy sponsored by Anna Waldron Tamara Porath sponsored by Royce/Dara Macklin Tanya Blaydes sponsored by Amy Slon Terilyn Anderson sponsored by Danielle Libby Whitney McCain sponsored by Nadine LaCroix Yvonne Noskey sponsored by Kathleen Anderson

NEW District Managers

In Qualification for Regional Vice President

Amanda Pierson sponsored by Nadine LaCroix Lindsay Guittard sponsored by Donna Fahselt Stacie Sack sponsored by Ashly Tenney

Jen Taylor sponsored by Jennie Kriete

In Qualification for Area Manager

In Qualification for National Vice President

Amy Slon sponsored by Misty Fletcher Anne LoGrasso sponsored by Jodi Whittemore Bobbie Eskdale sponsored by Nadine LaCroix Courtney F. Brown sponsored by Nadine LaCroix Kathy Graf sponsored by Jocelyn James

Royce/Dara Macklin sponsored by Jill Witchey

The will to win, the desire to succeed, the urge to reach your full potential... these are the keys that will unlock the door to personal excellence. ~Confucius

Amanda Pierson sponsored by Nadine LaCroix I am 23 years old, raised in Grande Prairie most of my life . I recently became a first time mom to an 11 month old beautiful girl, named Lauren. Coming from a retail management background , the priority of being a stay at home mom was my reason to start Arbonne.

Lindsay Guittard sponsored by Donna Fahselt I have lived in Edmonton for the past 12 years, moving from Cochrane AB to complete my Bachelor of Commerce Degree at the University of Alberta. I'm a proud mother to my beautiful 6 month old baby boy Noah, and a wife to my handsome husband, Ben for over two years now. Prior to being on my year-long maternity leave, I worked as a marketing professional at a larger corporation for 5 years. I am enjoying every single day of my maternity leave and am growing my Arbonne business so that I can continue to stay at home with Noah, and be present with him as he and our future children grow up. 4 Tips for Keeping a Team Motivated by Kara Kelso & Anita DeFrank Hold your own personal incentive for your team - This could be let them know how you are doing....motivate them by explaining some something as simple as a a gift certificate for the one who sells the of the ways you have advanced during the month. most in a month. Contact your downline on a monthly basis - Personally contact Set up a message board just for your personal team - A great way everyone and see how they are doing. This is a good idea even if some to keep in contact with everyone. Many boards already have a section in your team are making sales without your help. Just check in and see for your company, so if you don't have the time to set up your own you if anyone has questions or problems - they may be afraid to ask for could use a specific board for your team. help. Send out a monthly newsletter to your team - Keep it personal and Be creative and personal, this is always the best way to go!

Stacie Sack sponsored by Ashly Tenney I am a safety coordinator for an oilfield company in Grande Prairie, Alberta and that pays for the bills, but my passion is hockey and helping people (whether it be through sport, everyday problems, fundraisers, etc..). So, when my good friend Ashly shared Arbonne with me I knew I wanted to help her. What I didn't expect was that I would eventually fall in love with the products, especially the nutritionals, as an athlete and a person that has lived with many food sensitivities. Before I knew it I found myself doing the business by simply sharing the products I loved. And that's how Arbonne became part of my daily routine and now plays an important role in my life and my family’s life, by using products that rid of us of being a "human experiment".

How To Recruit Team Members by Michelle Penfold

The skills to build a strong sales team are some of the most important elements for success. Many people make the mistake of not supporting their team members. This can never bring success to your enterprise. Empathize with your prospect: in order to be successful you will need to build a good relationship with your prospect. Answer all questions and always be professional and friendly. Be sure that your prospects and team members can always get in touch with you. You can use different methods of communication like; phone numbers and online messengers. Before your prospects join your opportunity, they need to trust you and know that you will work with them. Do not try to "hard sell": do not sound desperate for your prospect to join your opportunity. This will make your recruit unsure of joining as they can easily detect nervousness and desperation in your voice if you phone them. Screen your prospects: You need to be sure that your prospect really wants to start a business. The last thing you need is tire kickers, the serious prospects will want to spend some time and money to grow their business. Work closely with your team: your team needs training. Initially you will need a system that is simple to do. Train 3 team members to use the system. Encourage them to train 3 of their recruits. As your system gets duplicated your team will grow in strength and will continue until the entire matrix is filled. Ensure that you fully support your team members: it is vital for the success of your business to work closely with your team members. Bear In mind that many of them are complete "Newbies." They need a lot of help and encouragement to avoid frustration and disappointment. The better your team the more they will be able to grow the business. A newsletter is one of the best ways to keep your sales team together. You can give your team information about new products, latest marketing trends, and other useful tips. Contests are fun and are great incentives to your team members to excel at recruiting and selling products. Multiple marketing methods will help you to build your team.

Boost Your Holiday Sales by Shelly Hill

Mystery Holiday Hostess Party! Kick off the shopping season by having a Holiday Mystery Hostess Party at your home! Make sure you have plenty of holiday themed products available for them to see & touch along with a lot of holiday gift ideas! Set up a table with under $20 gifts and then another one for under $5.00 stocking stuffers and so forth! Make sure you set them up in a festive holiday display to get your guests into the holiday spirit! Play holiday music in the background and serve holiday themed refreshments! Now on your invitations state this is a Holiday mystery hostess party! Everyone who attends gets 1 entry....for each guest they bring they earn another entry! For every $20 they spend they get another entry and for every party they book at this party they get 3 entries! At the end of the party you draw a name...the winner then becomes the Party Hostess! They earn all of the FREE hostess gifts & credits for this party! Its a great way to gear them up for the Holiday season and a great way for you to get sales & party bookings!!!

your home business! Contact ALL past party hostesses and customers....offer additional incentives for them to hold a party now....make sure you tell them to SAVE their hard earned money and earn their GIFTS for free with a party! For customers....offer them FREE gifts with purchases or discounts! A lot of people are tired of fighting the mall crowds! Contact all the Senior Citizens or shut-ins in your town/city. Its hard for them to GET OUT and do holiday shopping! Offer them your personalized service! Show them your catalogs....you can even offer gift wrapping service to them! A lot of seniors get depressed at this time of year because they are not able to get out like they want too...so they can be GREAT sources of extra business for you! You are offering a GREAT service for them and they appreciate the companionship too! Offer gift wrapping and shipping services to your customers for a FEE. Men really like this service!

Hire yourself some Santa Sales Helpers! Give your friends & family members biz cards and catalogs...have them gather orders for you from their circle of friends, co workers and family....(this works well for those who don't want to host a party)....then reward them with a FREE thank you helper gift and a discount on their personal order for helping you out!

Print up a Gift Ideas Sheet....section it off into the following sections & include with all your catalogs! a) Stocking Stuffers under $5.00 b.) Gifts under $10 c.) Gifts under $25 d.) Gifts over $25 e.) DREAM GIFTS (your most expensive items)

Hold an open house party for charity! 'Tis the season for giving! Invite your guests and tell them the profits or proceeds from this party will be donated to such and such charity for the holiday season! This is great to do year after year! A lot of people donate to charity during the holiday season...this way they get something in exchange for their donation!

Limit yourself to listing ONLY 10 suggestions per each of those categories. You will want to make 3 sections...one for Gifts for the Ladies, Gifts for Men and Gifts for Children!

Buy Holiday Themes Postcards or recycle holiday greeting cards you received the previous year...cut off the backside that contains wording and turn them into postcards to reuse! Mail them out to everyone in your neighborhood letting them know they can shop from you this holiday season instead of fighting crowds at the local mall! If your recycling cards (free) and postage for postcards is a lot cheaper then first class stamps! Its also a GREAT way to introduce newbies in your neighborhood to

Offer Fundraisers to those who seek out fundraisers at this time of year! A lot of charities hold holiday fundraisers!

Customers can use this for ideas in their price range! You could offer an additional special or discount if they purchase items off your Gift Suggestion List!

Donate items for Holiday Contests! Include a catalog, contact sheet or business card and a discount coupon with the prize you donate! Donate items to charity! Have a few items left over from a kit or did a customer stick you for payment? Donate it to Charity! Again,

include your business card & info with the donation! Make a mission to leave your contact info & business info with Every One you meet, greet, see, etc., this holiday season! Maybe they don't need your services right now....but in the future when they do, they will know who to contact! Make yourself available as much as possible during the holiday season otherwise you could loose business & customers! If you are going to be unavailable leave a automatic response on your email stating when you will be available again....same with your business answering machine & voice mail. Return calls & contacts asap....a delay means your customer could go elsewhere! Holiday Themed Home Parties! Offer a themed party to your holiday hostesses! One that I love is the Secret Santa Party! Invite all of your gal pals to your secret Santa party...hold your party as normal but tell your guests they are NOT buying for themselves! You have them all write their names down and then each guest draw a name....they then have to buy something from your party for the guest whose name they had drawn. Set a limit for the gift at an economical $15.....of course they can also decide to purchase for themselves too! When the delivery comes in, you wrap the gifts and label them....from their secret Santa...but in with the gift you will put the person who was their secret Santa....invite all your guests back for a cookie exchange or a little party....hand out the gifts! When the guest opens their gift they will see who their secret Santa was and they get to keep the gift! There are a lot of ways to make this Holiday Shopping Season Fun & profitable! Be creative! Don't offer the same old thing as every one else! Do your own FUN Creative Parties!

Success Tools Training Series

Prospecting Success Overcoming Objections to Network Marketing Network marketing is a proven, established business model. It is: • A distribution system that moves products directly from the manufacturer to the end user, via Independent Consultants. • A way to earn an income and change lives. The benefits of network marketing: • Minimal start-up cost allows you to own your own business. • Flexible hours and an efficient business model allow you to leverage your time most effectively. • Ability to determine your own worth with no glass ceiling for income. • Opportunity to grow personally, give back, and help others. As Independent Consultants, your role is to: • Recommend products to people and earn commissions when they purchase Arbonne products from you. • Highlight product benefits and share with people how to buy better, healthier, safer products. • Show other people how to share and sell the products in order to build their own business. • Build relationships, find common ground, and inform others about this amazing industry and why Arbonne products are second to none.

When sharing the business opportunity, it’s common to hear concerns, questions or objections. To effectively respond, it’s important to know your network marketing facts. Here are some examples of objections, and ways to respond: Is network marketing a pyramid scheme? • No. A pyramid scheme promises profits based primarily on recruiting new participants and is illegal. • Participants in legitimate network marketing or direct selling companies earn money through the sale of products to end-consumers, not by signing up people.

• As a member of the Direct Selling Association (DSA), Arbonne abides by a Code of Ethics designed to protect the seller and the consumer. I don’t have any sales experience. • I completely understand how you feel. I felt like that, too, and most people feel like that at first, but we are all here to help. • Everything you need to know is available from our Field Leaders and the Arbonne Home Office. • I will support you in learning these skills. I don’t know enough people, and I don’t want to sell to my friends and family. • Although most people are excited to share their new business with friends and family, I will teach you how to build a network. • We’ll sit down together and start working on your 100-Person List. You’ll be surprised to see how many people you actually know who aren’t friends or family members. • I’ll be happy to show you ways to break the ice and make new connections. What types of people are in network marketing? • Network marketing is driven by all types of people, from professionals to stay-at-home parents. • They are people who chose the business because of the flexibility, choices, and the income opportunity. • They have embraced the entrepreneurial spirit by becoming a small-business owner. How many people are in network marketing? • Almost 100 million people worldwide are direct sellers; this includes our Arbonne Consultants in the U.S., Canada, Australia, United Kingdom, and Poland. This number is up 3.4% from last year.1 • Currently, 13.8% of U.S. households have a direct seller in the family. • There were 18.2 million direct sellers in the U.S. in 2014, up more than 8% from the previous year. • Last year, 1.4 million more people in the U.S. became direct sellers.2

Prospecting Success Overcoming Objections to Network Marketing What types of people buy these products? • 74% of Americans have made a purchase from a direct seller.3 • American consumers are embracing the direct sales business model because they value: § The personal shopping experience § Our level of customer service • Arbonne consumers value the commitment to our pure, safe and beneficial philosophy and dedication to preserving the environment through our Ever Green Commitment. I don’t have time to build a business. • You can work this business in your spare time; it does not have a set schedule with set hours. • You can work as much or as little as you choose. • Working my Arbonne business has taught me better time management; I can help you by showing you some things I’ve learned for managing my schedule. I don’t have money to get started in a new business. • Being successful with Arbonne does not require you to spend exorbitant amounts of money. • The only requirement to become an Arbonne Independent Consultant is the Starter Kit fee. • We have many ways to purchase products at a substantial discount I can share. • I recommend hosting a Presentation first. This way you can achieve the best discount possible and even potentially earn some products for free. • Success in this business is obtained through making connections and sharing products and the opportunity, not by opening your wallet. • Some of the most successful Leaders started with little to no money, and now they are at the top of the Arbonne organization.

Is this industry growing? • There has been an increase in direct retail sales since 2009.

U.S. Direct Retail Sales (in billions)

$34.47

$32.67

5%

5.

$31.63 $29.87 $28.33

$28.33

2009

2010

2011

2012

2013

2014

Source: 2015 Growth & Outlook Report: U.S. Direct Selling in 2014

• Last year, in the U.S. alone, direct retail sales increased by 5.5% to $34.47 billion. • Since 2011, global sales have increased by more than 20%. • The global direct sales industry is a $182 billion dollar industry!4 WFDSA Annual Report 2015

1

dsa.org

2 3

directselling411.com

2015 Growth & Outlook Report: U.S. Direct Selling in 2014

4

Arbonne makes no promises or guarantees that any Independent Consultant will be financially successful as each Independent Consultant’s results are dependent on his or her own skill and effort. You should not rely on the results of other Arbonne Independent Consultant’s as an indication of what you should expect to earn. Actual financial results of all Arbonne Independent Consultants for the preceding year are contained in Arbonne’s Independent Consultant Compensation Summary (ICCS). You may view the Independent Consultant Compensation Summary on Arbonne’s official website at arbonne.com.

Armed with these facts, you are ready for successful prospecting and sponsoring. It’s time to READY, SET, GROW your business! 2015R01 01 ©2015 ARBONNE INTERNATIONAL, LLC ALL RIGHTS RESERVED. | ARBONNE.COM