2013 2014

Coaching & Consulting CAC MMC Company Profile Profile contains short description of services provided, company vision and advantages.

Mamed Orujov CAC MMC

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Coaching As an Art…

CONTENT About CAC Company. ..................................................................................................................................................................... 3 CAC in numbers ............................................................................................................................................................................... 4 CAC Services...................................................................................................................................................................................... 5 Class Training .............................................................................................................................................................................. 5 Coaching......................................................................................................................................................................................... 6 Assessment Center. ................................................................................................................................................................... 7 e-Content Educational and Marketing Content Development ..................................................................................... 8 Training content development.................................................................................................................................................. 9 Training Project Management ................................................................................................................................................. 10 Course Catalogue .......................................................................................................................................................................... 11 Desktop Application Courses .............................................................................................................................................. 11 Self Development Courses .................................................................................................................................................... 11 CAC Contacts ................................................................................................................................................................................... 12

Coaching & Consulting

Profile 2014

www.cac.az

What NEW Have You Learned Today?

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About CAC Company. Today, Azerbaijan market lives dynamic growths. Azerbaijan companies face a great challenge to have personnel that behaves, performs, thinks and acts in a spirit of the organization. Everyone dreams for professional assistants, experienced managers, and talent sellers teams – we are helping our clients to build highly professional, motivated and effective teams around them. CAC Center founded in 2008. CAC is training, assessment and consulting center that offers to its clients customized training solutions based on client’s real needs. Under “real needs” mean the scope of training needs to be applied in client’s office to increase client’s personnel capabilities by improving business skills in various directions from soft/interpersonal skills to computer literacy. Under customized training solutions we mean “know how” in training content development, before class and after class assessments, pre-training interviews and after training consultancy. We mean localized training content, individual coaching, proved trainer names, huge successful training projects expertise behind, sensitive scheduling, and much more. All methodologies mentioned above had been successfully implemented on Azeri market since 1997. The main activity fields are developing, managing and delivering of performance step up training classes, including but not limited to:     

Personal Skills Training Management Training Desktop Computer Classes Technical Computer Classes Project Management Classes

Team of CAC consultants delivering Georgia market since 2005. Consulting       

business consultancy on Azerbaijan and services includes, but not limited to:

Training Project Company Business Plan Partnership Building Market Research Business analyses based on (above data) Training Needs Assessment Course content development

Coaching & Consulting

Delivery/Assistance development

Profile 2009

www.cac.az

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Coaching As an Art…

The market is overloaded with companies offering clients “What They Really Have” – CAC Center offers Clients “What You Really Need”. Through well organized Assessment process we identify all basic information required to draw effective training plan: -

Who?

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What applications?

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Up to what expertise level?

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In what time frames?

CAC experts have expertise serving to more than 80 organizations in different scale and belonging to different business verticals. We recognize company size, industry, orgchart, and other custom specifics during training project planning. Client aspiration, attendee capabilities, training superior quality, innovations and proficiency – it is all matter. There are no two similar Clients for us.

CAC in numbers CAC Experts providing their services on Azerbaijan market since 1997 More than 5000 attendees for the last 10 years More than 10 significant training projects successfully completed Training delivered in more than 5 cities of Azerbaijan and Georgia Training delivered in 5 languages (Azeri, English, Russian, Turkish, Georgian) More than 50 courses in training catalogue CAC consultant’s pool represented in more than 5 world countries Our training classes increase your personnel productivity and performance up to 35%

Coaching & Consulting

Profile 2014

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What NEW Have You Learned Today?

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CAC Services Class Training Class Training considered for groups (minimum 3, maximum 9 attendees per class). Training classes environmentally run to perfectness: desks and chairs ergonomics, air conditioning, walls colors, noise isolation, lighting system – everything in our classes serves to concentrate trainee attention on Trainer and materials. The process of training noticeably differs from anything you have visited before. CAC know-how in training facilitation provides the most training materials adoption and mind mapping for following on-job use. CAC Trainers create open and friendly atmosphere during a class, we use “ice-breakers” that helps attendees to “unfroze” and interact in the class, ask their job’s specific questions, speak out, listen and remember. We have following class training options: A. Option 

Alias - CAC In-House

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Course Venue – CAC Office (Caspian Plaza III, 13th floor)

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Course Duration – All Day (8 hours)

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Course Start Time – 9:30

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Course End Time – 17:30

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Course Includes – Courseware materials (takeaway book and CD), Certificate of Completion, Lunch, Coffee breaks

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Minimal Group – 4 attendees

B. Option 

Alias - Client In-house

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Course Venue – Client Office

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Course Duration – All Day (8 hours)

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Course Start Time – 9:30

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Course End Time – 17:30

Coaching & Consulting

Profile 2009

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Coaching As an Art… 

Course Includes – Courseware materials (takeaway book and CD), Certificate of Completion

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Minimal attendees – 3 attendees

C. Option 

Alias – CAC Mobile Class

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Course Venue – Client’s field facilities

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Course Duration – All Day (7 hours)

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Course Start Time – 10:00

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Course End Time – 17:00

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Course Includes – Courseware materials (takeaway book and CD), Certificate of Completion

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Minimal attendees – 5 attendees

D. Option 

Alias – Individual Coaching

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Course Venue – by customer

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Course Duration – sessions from 1 to 3 hours (by customer)

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Course Start Time – by customer

Coaching This service is the trademark of CAC Company. Coaching as a service has differentiated goals. Here we have individual with his specific “real life” problem, we have fixed (usually) short time frames, and agreed meeting format and spot, taking into consideration all of these coach have to lead the Client to solution through theory + practice exercises. CAC Coaching platform is trust, competency and genuine care of Client’s problem. Knowing all of these several Azerbaijan industry leader companies hired our coaches for executive staff training and consulting.

Coaching & Consulting

Profile 2014

www.cac.az

What NEW Have You Learned Today?

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Assessment Center. CAC Experts were first who had developed and successfully implemented on market desktop application assessment tests localized for Azerbaijan far in 2001. That time the most innovative client companies start to use Assessment service that they benefit till today. Assessment Center is independent from training service that helps individuals and training sponsors evaluate training candidate knowledge level. This saves time, money and man/hour investment into training of each attendee. Assessment tests developed by CAC experts have adaptive evaluation system and scoring, these allows to get the most clear picture on candidate application skills upon test completion. E-version of Assessment tests allows running tests remotely for distanced Client’s locations.  evaluate the start knowledge of your personnel to identify individual learning program based on duties and performance  perform quality check of training service provided  assist organizations and/or recruitment agencies to assess computer literacy level of candidates  help individuals to find our how are they updated and/or ready for nowadays applications and certification exams. The following Assessment Tests are ready for you:  PC Hardware  MS Windows  Internet  MS Word  MS Excel  MS Access  MS PowerPoint  MS Outlook  MS Project  MS Vision  Autodesk AutoCAD  Adobe Photoshop  Corel DRAW  MS Exchange  MS Windows Server  MS SharePoint Server  Microsoft Volume Licensing CAC Center ready to take orders for specific Assessment Tests development. Coaching & Consulting

Profile 2009

www.cac.az

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Coaching As an Art…

e-Content Educational and Marketing Content Development Since 2008 CAC launched new division for eContent development. We create light mobile and complex Cloud based solutions in various fields from Safety Awareness and Mall Navigation to Prime School and High School electronic classes (like Chemistry, Geography, IT course, and so on). Our Computer Based Training courses used by several international and local brands and commercial companies.

Coaching & Consulting

Profile 2014

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What NEW Have You Learned Today?

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Training content development We are with training content since 1997. We have experience of delivering ECDL, MOC, ElementK, Cheltenham, ZiffDavis, and other world leading brands. Accumulating knowledge from different courseware content and styles and considering huge experience from long list of training provided we develop training content for our clients. Represented in Azerbaijan Trans National Corporations had use our service time to time. We have developed Training Titles like “Facilitating Video Conference: Ethic, environment, do’s and don’t’s”; “Business process using ERP”; “Desktop Migration: New Features, New Policies”; “Effective Presentation Skills” and more. The content we develop based on years of experience, on multisource, on practice and fully localized for Azerbaijan auditory.

Coaching & Consulting

Profile 2009

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Training Project Management In addition to professional Project Management course delivery we do Manage Projects effectively. The most of the training project CAC experts was involved they lead their selves. We have done project of different scale from Alfa to Omega. Training projects with delivery off-shore and two different countries, with 1900+ number attendees in one training project, with three trainers mobile groups, with overseas consultants outsourcing – CAC project managers have successfully plan these, manage these, present these, and close these type of projects.

Coaching & Consulting

Profile 2014

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What NEW Have You Learned Today?

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Course Catalogue Desktop Application Courses                 

Microsoft Word. Fundamental Skills and Techniques Microsoft Word. Managing Tables and Media Microsoft Word. Collaboration Tools and Time Savers Microsoft Excel®- Worksheets Microsoft Excel®- Complex Data Filtering. Graphs. Microsoft Excel®- Advanced Excel Knowledge Microsoft Access™- Fundamentals of Database Structure Microsoft Access™- Building Relational Databases Microsoft Access™- Access Advanced. Microsoft Access™- Access + Visual Basic Skills Microsoft PowerPoint®- Effective Presentation in a Minute Microsoft PowerPoint®- Professional Presentations Microsoft Project- Introduction Microsoft Project- Managing Projects Microsoft Outlook®- Mail Administration Microsoft Outlook®- Professional Assistant Skills Microsoft Outlook®- Outlook for Businessman

 Maximizing Your Productivity with IBM® Lotus® Notes® 

Introduction to Personal Computers: Using Windows Vista™

Self Development Courses               

Excellence in Technical Customer Service Fundamentals of Customer Service Customer Service Via Phone and Email Fundamentals of Communication. Advanced Communication Skills Using Data to Communicate Communicating Across Cultures Performance Management Appraising Performance Effective Presentations Effective Facilitation Skills Managing Conflict Emotional Intelligence for Managers Creating and Maintaining Life Balance Problem-Solving Skills

Coaching & Consulting

Profile 2009

www.cac.az

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Coaching As an Art…

Effective Management What Good Managers Do: The First 100 Days Hiring Outstanding Teams Interviewing Skills for Management Managing Organizational Goals Coaching Essentials Negotiating Skills Motivating Your Employees Project Management Fundamentals: (Second Edition) Project Management Professional (PMP®) Certification Project Management Skills for Non-Project Managers Managing Project Teams Getting the Results Without the Authority (Includes Business Simulation) Fundamentals of Selling: Negotiating Skills

This training list is continuously modified and updated. Shown above courses are mostly enquired only. Please refer to us before issuing Service Order.

Course exact data – price, timing, schedule, outline can be enquired by emailing to [email protected]

CAC Contacts Phone: (+994 12) 497 6012 Fax: (+994 12) 497 6021 GSM: (+994) 55 225 1818 e-mail: [email protected] website: www.cac.az Post address: 37a Subhi Salayev Street, CAC Company.

Coaching & Consulting

Profile 2014

www.cac.az