WEBINAR: Digitally Transform Oracle ERP Ken MacMahon, Head of Oracle Cloud Services, Version 1

Oracle ERP Webinar Series

1

Digitally Transform Oracle ERP 24th February | 12:30pm

2

ERP Roadmap: Which way now? 3rd March | 12.30pm Register Now >>>

3

Run your Oracle ERP for 30% less 9th March | 12.30pm Register Now >>>

How would describe yourself? • Your Oracle ERP Context – – – –

Invested heavily in Oracle E-Business Suite/JDE “On-Premise” / “Providers Data Center” Tactical integration to Oracle ERP Cloud Financials (Fusion) Not an Option for you... TODAY

• Your Business Context – – – –

Deliver IT Solutions with Agility Everything Mobile capable How do we integrate with IoT – Devices, Equipment, Vehicles, Building, Joined up view of customers/supply chain/services/ etc..

• We really need modern end-to-end IT solution

How would describe yourself? • Your Oracle ERP Context – – – –

Invested heavily in Oracle E-Business Suite/JDE “On-Premise” / “Providers Data Center” Tactical integration to Oracle ERP Cloud Financials (Fusion) Not an Option for you... TODAY

Oracle ERP should not block you….. – Deliver IT Solutions with Agility It’s a key part of the solution – Everything Mobile capable

• Your Business Context

– How do we integrate with IoT – Devices, Equipment, Vehicles, Building, – Joined up view of customers/supply chain/services/ etc..

• We really need modern end-to-end IT solution

Digital Demands: What the business say…. “Why can’t we integrate our customer information in CRM with EBusiness Suite?”

“IT say it will take 18 months to deliver and will costs……”

“Let’s just enable data integration between or Inventory and Marketing.”

“But I heard the Cloud would make all this easy?”

“Why isn’t the data I’m seeing real-time? “ “Why can’t I access that on my mobile?”

Connected Everywhere

SaaS Applications

Access from Anywhere

IoT

Business Intelligence (BICS)

Mobile (MCS)

Big Data

Documents (DocCS)

Predictive and Responsive

Integration (ICS) Database (DBaaS)

Java (JCS)

Process

Enterprise Aware

On Premise Applications

Industry Trends and Use Cases Manufacturing: IoT enabled field service with reduced service costs and higher profit. 360 Channel Management unifying pre-sales, post-sale service & support

Retail: Modern Customer Experience with Proximity marketing

Hospitality: Engage Customers & Employees digital experience across Web and Mobile Channels

Use Case

Manufacturing

PaaS Roadmap for Industrial Manufacturers Real Time Connected Service Excellence

Field Service

Customer

• Real Time Device connectivity with IoT/OEP • Auto create Service Incidents • Predictive Maintenance & Device Efficiency • Integrate SaaS and On Premise Apps with ICS

IoT/Real Time

• Unified B2B Service flow. • Faster Service resolution • Accurate Parts and Inventory access • 360 View Dealer Mobile App with MAF and MCS • Asset 360 view delivers better field service • Customer 360 view delivers upsell/cross sell • Analytics to maximize Service revenue • Collaboration to resolve issues faster

Manufacturer

Manufacturing - Reference Architecture Channels –

MAF Mobile

Machine

Mobile / Machine PaaS - API Management / IOT

MCS

IoT

Integration Services

SOA Cloud

ICS PaaS – Agility Services

DocCS

BICS

OSN

SaaS – Application Services

E-Business Siebel Suite

TOA

Service Cloud

Sales Cloud

Manufacturing - Functional Architecture 1

2 6

4

3 5

4 5

3

3

6

Use Case

Retail

A Better In-Store Experience with Higher Conversion

50% Off

Engage Customer inside the Store with Beacons and Mobile

Store Manager Implement Campaign

£/€

Targeted Mobile Offer to draw Customer into store Store Assistant to engage, recommend and Up-sell

Higher Conversion

Part 1 – Customer is made an offer and pulled into store where Beacons engage her and an assistant recommends additional products.

Part 2 – Merchandise Manager and Store Manager working together to fine tune Campaigns & Store Product Placement

Retail – Reference Architecture

Retail – Functional Architecture On-Premise

1 3 1 4 Oracle Retail

1 2 4 3 3

2 2

2

E-Business Suite

Use Case

Hospitality

What the Business Need 1

Engage Travelers Around Their Needs, On Any Device and At Any Time

2

Optimize Operational Models to Impact on Customer Experience

3

Ensure Facilities & Services Delivers Excellent Customer Experience

4

Influence the entire customer travel experience with actionable insight

5

Cross sell and up sell opportunities to Guest on products and services

Hospitality – Reference Architecture On-Premise

Platform as a Service

Service

Java

Sales

Mobile

Integration

Bookings

IoT

ERP

Process

Documents

Multi-channel Access 24x7

Engage Customers & Employees digital experience across Web and Mobile Channels

Hospitality – Functional Architecture

Cloud Use Case • Can I leverage the Cloud for Oracle ERP? – A simple use-case – Applications Unlimited on Oracle Cloud – Migrate your workload eg DEV/TEST to a Cloud Environment

• Potential for Production on a Cloud Environment – Mobile – BI

• Certified Cloud Platform

Leverage the Cloud – TODAY.

SaaS Applications

PaaS/IaaS IoT Business Intelligence

Big Data Mobile

Documents Database

Java

Integration

Process

On-Premise

How do I start doing this today? • Map Your Business Requirements to these patterns. • Understand how Architectures can realise your Business Solution. • Download and Begin to ‘Plug-and-Play’ Solutions. • Start proto-tying or solving your use cases.

Gotchas/Tips • What DOES and DOES NOT come with products. – The small prin • Be aware of any licence / subsription metrics. – MORE of The small prin • Integrate using Supported APIs and Methods. • Many Customers have these products and may not realise it. • Not all Cloud Products are in all Geographies. • Avoid “legacy thinking” and practices. • Demo environments are available t

t

So in conclusion…. • Oracle ERP is a key component for Digital Enablement….it is not a blocker • Solutions, Architectures and Models exist for deployment • Cloud offers truly transformative opportunities – The problems to solve / opportunities to realize are vast

More Information • Useful resources: • cloud.oracle.com • www.version1.com/oraclecloud

Funded POCs available Talk to Us: [email protected]

What is Digital Transformation? LEARN MORE Download presentations & videos at: www.version1.com/expo15

WEBINAR: Digitally Transform Oracle ERP Ken MacMahon, Head of Oracle Cloud Services, Version 1