Viessmann Partner Program

Get Connected! There’s never been a better time to be a Viessmann Partner – and it’s never been easier to enjoy the benefits.

Need Help? Need help logging on to the Partner Program website or getting started with social media?

Make the interactive Partner Program website your new home page Set your browser to open to the Partner Program website, where you’ll find resources designed to make the Partner Program more accessible and convenient than ever before:

Contact us for help at 1-800-505-1223 or

 Account management tools

partner-program@

 Online and printable forms

viessmann.com

 Current Partner Program promotions  Partner Program news Go to www.viessmann.us/partnerprogram or www.viessmann.ca/partnerprogram and enter your Partner Number and Password to access your account and exclusive Partner features.

Sign up for Viessmann social media and join the conversation! Connect with Viessmann and your fellow contractors via Twitter (www.twitter.com) and Facebook (www.facebook.com), and be among the first to receive updates on Viessmann products and Partner Program promotions.

Follow us on Twitter: @ViessmannPrtnr

Like us on Facebook: www.facebook.com/ ViessmannPartnerProgram

Welcome to the Partner Program

4

Welcome How to Earn Points How to Spend Your Points

5 6 8

Business Support

10

Print Advertising Direct Mail Advertising Radio Advertising Website Development Signage, Sales and Promotional Materials Custom Advertising

12 14 16 18 20 22

Apparel and Gift Cards

25

Apparel Gift Cards

26 28

Forms and Appendices

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Claim Forms Order Forms Appendix A: Radio Advertising Scripts Appendix B: Rules & Regulations

32 35 44 45

Welcome

Partner Tip! Help is just a call or click away: Tel. 1-800-505-1223 Fax 519-885-5342 [email protected] Viessmann Partner Program 750 McMurray Road Waterloo, ON N2V 2G5 Canada

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Welcome to the Partner Program!

We help you succeed, then reward you for your success You are more to us than just a customer – you’re our business partner*. Our support does not stop when a product is sold; instead, we are here to help you build your company – today, tomorrow, and in the future. Use your Partner Points for business support, gifts and apparel Whether you want to build your business with our flexible marketing tools or reward your team and loyal customers with brand name apparel or gift cards, the Partner Program lets you get the most out of your points. Start earning Partner Points from your first sale, and watch how quickly your balance grows!

Partner Program benefits at a glance  Professionally designed business support materials make selling easy

Did you know?

 Branded Viessmann apparel presents a professional business image

professional advice

The Partner Program will give you free whenever you need it!

 Gift cards reward your staff and thank your customers  Partner Points cover 100%** of standard Partner Program business support materials, gift cards and branded apparel  Enhanced Partner Program website provides useful news and resources  Online account management and electronic claim/order forms save time and effort  Partners are first to receive Viessmann product updates  Exclusive Partner Program promotions  Social media keeps you well-informed and connected with the Viessmann Partner community  FREE membership

* For a detailed definition of the term “Partner”, please visit our website at www.viessmann.ca or www.viessmann.us ** Partner Points cover 100% of standard advertising, direct mail printing costs, apparel and gift cards. Partner Points cover 50% of third-party or custom advertising activities. See Rules & Regulations on pages 45-47 for details.

Welcome

Success is its own reward, but Viessmann offers you even more.

How to Earn Partner Points

Partner Tip! Our Serial Number Locator can help you find serial numbers on many Viessmann products. Simply follow the link on the Partner Program home page.

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How to Earn Partner Points

Selling your first Viessmann boiler or solar collector To welcome you to the Partner Program, we credit your account 100 bonus points for your first eligible sale – on top of the points you earn for the sale itself.  100 bonus points on your first sale

Did you know? You can claim your Partner Points and watch your balance grow online!

Selling boilers, tanks and solar collectors Each eligible sale can quickly build your points balance.  10 to 65 points per installation*

Attending Viessmann Academy seminars Get rewarded for attending the Academy Training Seminars that give you an edge on the competition. Bring your staff along for additional points!  10 to 20 points for Introductory/Advanced Training

Linking your website to ours Earn points by linking your company’s business website to ours.**  120 to 240 points per year

Claim your Partner Points! You can now claim your Partner Points online! Simply log in to your account on the Partner Program website and complete the online claim forms. Prefer hard copy forms? Photocopy and complete the appropriate form (pages 32-43) and submit it to the Partner Program by email, fax or mail. Printable forms are also available in the Downloads section of the Partner Program website. Need help logging in or completing your forms? Contact us toll-free at 1-800-505-1223 or by email at [email protected]. * See Installations claim form on page 32 or Rules & Regulations for more information. ** See Internet Links claim form on page 34 or Rules & Regulations for more information.

Welcome

With so many ways to earn points, your balance grows quickly. Our interactive Partner Program website makes submitting and keeping track of your points easier than ever.

How to Spend Your Points

Business Support

Gift Cards

Apparel

Order Forms – also available online!

Partner Tip! Submitting your order forms online can save you time – and money!

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How to Spend Your Points

Step 1: Choose the ideal solution for your business You know your business best. With a broad range of marketing, advertising and promotional materials, the Partner Program lets you choose the right tools to help your business grow:

Do you prefer a more traditional approach? Photocopy and complete the appropriate form in the back section of this catalog (pages 32-43) and submit it to the Partner Program by email, fax or mail. Printable forms are also available in the Downloads section of the Partner Program website.

 Print Advertising  Direct Mail Advertising  Radio Advertising  Website Development  Signage, Sales and Promotional Materials  Custom Advertising  Apparel  Gift Cards Step 2: Submit your order form Redeem your points instantly on the interactive Partner Program website. It’s faster than faxing or mailing, and it’s better for the environment too! Simply log in to your account and complete the appropriate online order form.

Need help completing your forms? Contact us for help at 1-800-505-1223 or [email protected].

Did you know? You can use your Partner Points to order business support materials, apparel and gift cards online!

Welcome

It’s easy to redeem your Partner Points for a wide range of business support materials, apparel and gift cards.

Business Support

Partner Tip! With a wide range of standard and customized Business Support materials, the Partner Program has everything you need to take your business to the next level!

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Business Support

Print Advertising

12

Direct Mail Advertising

14

Radio Advertising

16

Website Development

18

Signage, Sales and Promotional Materials

20

Custom Advertising

22

from page xx

Business Support

Our high-quality business support tools will get you noticed – and give your business a competitive advantage.

Print Advertising

Partner Tip! Want to reach homeowners in your community? Your local newspaper is a great place to start your advertising campaign.

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Print Advertising You don’t have to be an advertising expert to make your business stand out from the crowd. Enhance your image instantly with one of our pre-designed ad templates.

What ads are available? Two standard ad templates can be tailored to your needs. Choose to feature the complete Viessmann program or specific products that best suit your market.* We’ll even resize and recolor your ad to suit the publication’s specifications.

What costs do my points cover? Depending on your Partner Points balance, we will reimburse up to 100% of your standard advertising campaign. For example, if your ad space costs $500, we’ll deduct 500 points from your account and reimburse you $500. You will receive a reimbursement form along with your finalized artwork. Simply complete and return the form along with a copy of the media invoice to request reimbursement.

Can I modify them further? Absolutely! If you would like to highlight a special offer, service or message, simply include the details with your order form.

* Up to two products. ** Additional points or costs may apply.

How do I get started? Simply submit the Print Advertising order form on page 35 along with your highresolution logo by email to [email protected], and we’ll take care of the rest.

Did you know? If you have a specific custom advertisement in mind, we’d be happy to help!** Refer to pages 22-23 for details.

Business Support

Why use print advertising? With our standard print advertising, it’s easy to reach potential customers with a message tailored exclusively for them! Our professional designs will give your brand an instant boost and help identify you as a trusted Viessmann professional.

Direct Mail Advertising

Partner Tip! Don’t have a mailing list? Your local post office can help target the delivery of your next direct mail campaign.*

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Direct Mail Advertising A targeted direct mail campaign is an excellent way to make a one-on-one connection with potential customers!

What postcard designs are available? Two pre-designed standard templates can be tailored to your campaign. You can choose to feature the complete Viessmann program or up to two specific products that best suit your target market. Can I modify them further? Absolutely! If you would like to highlight a special offer, service or message, simply include the details with your order form.

What will I receive? You will receive a shipment of highquality, professionally printed postcards ready for the application of your customers’ addresses and postage.*

Did you know? If you have a custom direct mail advertisement in mind, we can help!** Refer to pages 22-23

Need extra help? It’s quicker and easier to have your customers’ addresses printed onto your direct mail postcards. Simply provide us with your mailing list, and we’ll take care of the rest! This special printing requires additional points. Please contact the Partner Program for a quote. How do I get started? Simply submit the Direct Mail Advertising order form on page 36 and email your high-resolution logo to us at [email protected], and we’ll take care of the rest.

* The Partner Program does not cover postage costs or mailing list acquisition. ** Additional points or costs may apply.

for details.

Business Support

How can Viessmann help with my direct mail campaign? Postcards are an ideal way to put your message in front of your target audience. However, without an eye-catching, professional design, your message could be overlooked. Our pre-designed postcard templates will ensure your next direct mail campaign stands out.

Radio Advertising

Partner Tip! The Radio Advertising order form can be found on page 37 and on the Partner Program website. Standard radio scripts are provided in Appendix A (page 44) and posted in the Downloads section of the website.

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Radio Advertising Introduce your business and promote your products and services to a large customer pool with a compelling radio advertisement.

What costs do my points cover? Depending on your Partner Points balance, we will reimburse up to 100% of your standard radio advertising campaign. For example, if your airtime is $1,500, we will deduct 1,500 Points from your account and reimburse you $1,500.* What information should I include in my radio ad? Our standard radio scripts on page 44 can be tailored to suit your business and your audience. Choose from our 30- and 60-second scripts, and we’ll tailor them to target the region where you do business and the products you wish to feature.

How do I get started? Submit your Radio Advertising order form to the Partner Program, along with any offers, services or brief messages you would like to feature, and we will adapt our standard scripts to suit your needs. Purchase airtime at local radio stations according to your campaign budget, and be sure to take into account the time of day and frequency that will offer maximum exposure for your business. Local advertising agencies can assist you in purchasing airtime and producing your radio spot.* How do I get reimbursed? You will receive a reimbursement form along with your finalized radio script. Complete and return this form along with a copy of the station invoice to be reimbursed for your expenses. See Rules & Regulations on pages 45-47 for additional reimbursment requirements.

Can I create something new? If you have a custom radio script in mind, we can help!** See page 23 for details.

* Viessmann does not cover advertising agency fees and commissions, ad production costs, talent fees or taxes. ** Additional points or costs may apply.

Did you know? You can use your Partner Points to cover up to 100% of your standard radio advertising costs!*

Business Support

Is radio advertising right for me? Radio advertising is a great way to reach potential customers in the car, at work or at home – and everywhere in between. By choosing a radio station that appeals to your target market, you can be sure your message is going to the right audience.

Website Development

Partner Tip! Website Development order forms are available on page 38 and on the Partner Program website.

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Website Development Opportunity is just a few clicks away. Promote your business online with a professionally designed website.

Already have a website? We can give your website a makeover to maximize your online marketing opportunities! Contact the Partner Program for details.

The Partner Program will provide:  Professionally designed layout to compliment your brand

You can earn up to

 Viessmann product information

from your website to

 Downloadable Viessmann product flyers and brochures

ours! See page 7 for

Our web designers are also available to update your website after it is finalized, but additional costs will apply.

240 points each year by simply adding a link

details.

 Product images  Seach Engine Optimization to make your site easier for customers to find  Domain registration  500 MB of online storage  Five email accounts  Web hosting for one year

What do my Partner Points cover? We can create a professional website to establish your online presence and begin promoting your business to an enormous pool of potential customers. Once your website is up and running, you can update it easily with a user-friendly web interface.

Did you know?

How do I get started? Simply submit the Website Development order form on page 38, and our web designers will work with you to build a website that gets your business noticed!

Business Support

Does my business need a website? The Internet is the first place many people go when looking for products and services. An effective website conveys a sense of professionalism and allows potential customers to find the information they’re looking for quickly and easily. Your competitors are there – so you should be too!

Signage, Sales and Promotional Materials

Partner Tip! Signage, Sales and Promotional Materials order forms can be found on pages 40-41 and in the Downloads section of the Partner Program website.

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Signage, Sales and Promotional Materials Proudly display your Viessmann colors with an assortment of signage and sales materials.

What can signage, sales and promotional materials do for my business? Our high-quality materials identify you as a trusted Viessmann professional and help make an excellent first impression. An attractive showroom and Viessmannbranded vehicles can also help build your customers’ confidence in your business.

Promotional Items Viessmann promotional items are an extremely popular and cost-effective way to remind customers of your products and services – over and over again.

What can I get with my Partner Points? Some items are FREE for Partners! Others will require points, but they are well worth the investment. Refer to the Signage, Sales and Promotional Materials order forms on pages 40-41 for points requirements, dimensions, minimum quantities and additional details.

 Mugs

Point-of-Sale (POS) Materials Our eye-catching POS materials will help kickstart your sales. Free!

 Literature Racks

Free!

 Window Decals

Free!

 Showroom Decals

Free!

 Van Decals  Custom Lawn Signs  Custom “Installed By” Stickers

Did you know? If you have a custom sign, sales or promotional item in mind, we can help! See pages 22-23 for

 Pens

more information.

 Adhesive Notepads

 Water Levels  Flashlights  Yo-yos How do I get started? Simply submit the Signage and Sales Materials or Promotional Materials order forms on pages 40-41. For custom signage, please email your high-resolution logo in .eps or .jpg file format to [email protected].

Business Support

 Reusable Shopping Bags

Your Custom Advertising

Partner Tip! Custom Advertising Pre-Approval forms can be found on page 39 and on the Partner Program website.

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Custom Advertising From your own co-branded design to something entirely unique, custom advertising offers endless possibilities for increasing your company’s visibility.

What costs do my points cover? Depending on your Partner Points balance, we will reimburse up to 50% of your eligible custom advertising costs.* For example, if your costs are $1,500, we will deduct 750 points from your account and reimburse you $750.

Chooose from the following categories:  Print Advertising

Did you know? Depending on your points balance, we will

 Direct Mail Advertising

reimburse up to 50%

 TV/Radio Advertising

of your eligible custom

 Website Development

advertising costs.*

 Apparel  Business Cards  Promotional Items  Sales Material/Signage  Billboards  YellowPages  Website Banners

Can I add the Viessmann brand to my own design? You can enhance your own advertising with Viessmann logos, images and product information. To be eligible for 50% points coverage, your custom advertising (designed by you or a third party) must follow the Pre-Approval Guidelines on pages 45-47 and be pre-approved by the Partner Program.

How do I get started? Simply submit the Custom Advertising Pre-Approval form on page 39. For materials being designed by Viessmann, please email your high-resolution logo in .eps or .jpg file format to us at [email protected].

Can Viessmann create another design? We would be happy to work with you to develop unique and eye-catching materials for your next advertising campaign. Fully-customized designs may require a longer lead time than our pre-designed advertising materials and qualify for 50% points coverage.

How do I get reimbursed? If using your own or third-party advertising, you will receive a reimbursement form once your artwork is pre-approved. Complete and return this form along with a copy of your final artwork and applicable invoices to be reimbursed for your expenses.

 Other Marketing Activities

* The Partner Program does not cover postage, agency expenses or talent fees. See Custom Advertising Pre-Approval form on page 39 or Rules & Regulations on pages 45-47 for details.

Business Support

I have a great advertising idea. Can the Partner Program help? If you’re looking for something that goes beyond our standard advertising options, the Partner Program can make your custom advertising vision a reality.

Use Your Partner Points for What You Want – Whenever You Want! The Partner Program offers more choices and greater flexibility than ever before.

Did you know? You are likely to receive your items faster if you submit your order forms electronically!

Spend your Partner Points when you wish You can redeem your points for apparel or gift cards at any time – allowing you to order rewards for your staff and customers whenever it is most convenient for you.

Unlimited choices You can choose any item that you wish from our collection, as long as you have accumulated enough points!

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Apparel and Gift Cards Present a professional business image with Viessmann apparel, and reward your team and loyal customers with brand name gift cards.

Gift Cardsreo mantiquam. Ipicaet plius num

26 from page xx

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Apparel & Gift Cards

Apparel

Apparel

Partner Tip! Apparel order forms can be found on page 42 and in the Downloads section of the Partner Program website.

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Apparel On the job and everywhere they go, your team members will present a professional business image with Viessmann apparel.

 Carhartt Arctic Duck Quilt Lined Coat Gear up for the cold weather! This traditional duck coat features arcticweight polyester insulation and nylon quilted lining. The Viessmann logo is embroidered on the front.

What are the benefits of wearing Viessmann apparel? Our high-quality, branded apparel identifies your employees as trusted Viessmann professionals and makes a positive and lasting impression with your customers. Branded apparel also raises awareness of your products and services everywhere you and your team go.

Did you know? Our branded apparel is available in men’s sizes ranging from Medium to XX-Large!

 Viessmann Coveralls These coveralls are made of highquality material to withstand the most rugged working environments. They are branded with the Partner Program logo on the front and the Viessmann logo on the back.

What apparel can I get with my points? Choose from our branded apparel:  Viessmann T-shirt The Viessmann T-shirt identifies you as a Partner! It is branded on the front only with the Partner Program logo.

How do I get started? Simply submit the Apparel order form on page 42, and we’ll take care of the rest! Be sure to specify sizes (M, L, XL, XXL) and colors (if applicable) when ordering.

 Co-branded T-shirt The co-branded T-shirt identifies you as a trusted Viessmann professional! Your logo will be printed on the front along with the Partner Program logo.

Viessmann T-shirt

Apparel & Gift Cards

 Carhartt Shoreline Waterproof Jacket This waterproof, breathable jacket is constructed of durable nylon and has a water-repellent finish. The Viessmann logo is embroidered on the front.

Co-branded T-shirt

Carhartt Waterproof Jacket

Plumbing · Heating · AC

Rasant Inc. Independent Partner

Independent Partner

Carhartt Arctic Duck Coat

Gift Cards

Partner Tip! Gift Card order forms are available on page 43 and on the Partner Program website.

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Gift Cards Virtually guaranteed to get a smile, brand name gift cards allow recipients to choose the rewards they really want.

How can gift cards help my business? Gift cards are an excellent way to reward your employees (or yourself) for a job well done and to thank your loyal customers for their support.

Did you know? Gift cards for Canadian or U.S. retailers are available in various denominations.

What gift cards are available? Redeemable for everything from gas and hot coffee to something special for the home or cottage, our gift card collection has something for everyone. Canadian and U.S. gift cards are available in various denominations to help you budget your Partner Points. Please refer to the Gift Cards order form on page 43 for additional details. Gift Cards for U.S. Partners*:  Dunkin’ Donuts Card®  Shell® Gift Card  Texaco® Gift Card  The Home Depot® Gift Card  Bass Pro Shops® Gift Card Gift Cards for Canadian Partners*:  Coffee Gift Card**  Petro-Canada® Gift Card  The Home Depot® Gift Card  Best Buy® Gift Card  Bass Pro Shops® Gift Card (U.S. Funds) How do I get started? Simply submit the Gift Cards order form on page 43, and we’ll send your gift cards to you right away!

All trademarks are the property of their respective owners. The companies listed and shown above are not a sponsor or co-sponsor of this promotion. Visit www.svmcards.com for gift card terms, conditions and disclaimers. © 2010 SVM, LP. * Gift cards are redeemable only in the country for which they are issued. ** Viessmann is unable to publish the names of certain retailers due to restrictions within their corporate advertising policies. Please contact the Partner Program for details.

Apparel & Gift Cards

 Best Buy® Gift Card

Five Reasons to Use Online Partner Program Resources Time is money – our online tools will save you both.

Did you know? We can walk you through our online resources to ensure you get the most out of the Partner Program.

1. You can manage your account online Whether at home, at the office or at the job site, the interactive Partner Program website allows you to manage your account online. Check your points balance or update your contact information with a few easy clicks! 2. It’s faster for you Online claim and order forms are easy to complete and submit, and they also eliminate the hassles of snail mail or busy fax lines. 3. It’s faster for us, too! Because the information in your online forms is available to us immediately, we can process your submission more quickly and get right to work on your request.

4. We keep you informed Get easy access to useful online tools and resources with a few easy clicks. Join us on Twitter and Facebook and be among the first to receive important news and Partner Program updates. 5. It’s good for the environment and your bottom line Every little bit helps! By utilizing online resources, we will use less paper and save the energy required to transport mail. This helps save trees and reduce fossil fuel consumption, while also saving you the costs of postage, paper and longdistance faxes. www.viessmann.us/partnerprogram www.viessmann.ca/partnerprogram

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Forms & Appendices

Claim Form: Installations

32

Claim Form: Viessmann Academy

33

Claim Form: Internet Links

34

Order Form: Print Advertising

35

Order Form: Direct Mail Advertising

36

Order Form: Radio Advertising

37

Order Form: Website Development

38

Pre-Approval Form: Custom Advertising

39

Order Form: Signage & Sales Materials

40

Order Form: Promotional Materials

41

Order Form: Apparel

42

Order Form: Gift Cards

43

Appendix A: Radio Advertising Script Templates

44

Appendix B: Rules & Regulations

45

Forms & Appendices

Manage your Partner Program activities using these easy-to-follow forms.

Claim Form: Installations Claim the points that you deserve! Simply complete the installation details below and submit the form to the Partner Program. Have a question? Contact us at 1-800-505-1223 or [email protected].

Installation location Please complete a separate form for each installation address.

Address

State/Province

Time Saver!

City

Zip/Postal Code

Date of Installation

Products installed*

Our peel-and-stick serial numbers on most packaging are an ideal way of ensuring accuracy. Simply peel and stick directly onto your claim form!

0

03510

01400

71343

Boilers

Points

Serial Number(s)

Vitorond 100

25

(16 digits on rating plate)

Vitola 200

65

(12 digits on rating plate)

Vitogas 050, ECD-S

25

(16 digits on rating plate)

Vitodens 100

25

(16 digits on rating plate)

Vitodens 200

65

(16 digits on rating plate)

Solar Collectors

Points

Vitosol 100-F / 200-F

25

(16 digits on rating plate)

Vitosol 200-T / 300-T

40

(16 digits on rating plate)

Tanks

Points

CombiPLUS Kit

10

(18 digits on rating plate)

Vitocell 100

20

(16 digits on rating plate)

Vitocell 300

40

(16 digits on rating plate)

Serial Number(s)

Serial Number(s)

*

Residential installations only.

Partner information

750 McMurray Road Waterloo, ON N2V 2G5 Canada 1-800-505-1223 Fax 519-885-5342 [email protected]

Company Name

Partner Number

Partner Name

Telephone

Partner Signature

Date

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Claim Form: Viessmann Academy Earn points for attending a Viessmann Academy Seminar! Simply complete the details below and submit the form to the Partner Program. Have a question? Contact us at 1-800-505-1223 or [email protected]. Need Seminar info?

Seminar no. Seminar title

Points Seminar date Attendees

Vi 101

10

Check your Academy certificate or visit

Introduction to Viessmann

our website for a complete list of course numbers and

Vi 102

Vitosol Application and Installation

10

Vi 202

Vitosol Design and Simulation

20

Vi 203

Vitodens 100 / 200 Application and Installation

20

Vi 207

Vitotronic NR1 Series Residential Boiler Controls

20

descriptions.

Earn more points!

Vi 208

Vitocontrol-S WB2B, Versatronik 200, Vitodens 100 / 200 Cascade Controls

You can earn points

20

for each employee that attends an Academy Seminar!

Vitodens 100 / 200 Service and Maintenance

20

Vi 304

Residential High Mass Boilers Service and Maintenance

20

Vi 3034

Vitola 200, Vitorond 100, Vitodens 100 / 200 Service and Maintenance

20

V1 312

Residential Oil Burner Service and Maintenance

20

Other

20

Vi 303

Seminar Location:

Waterloo, ON

List all attendee names here.

Langley, BC

Warwick, RI

Partner information

Company Name

Partner Number

Partner Name

Telephone

Partner Signature

Date

750 McMurray Road Waterloo, ON N2V 2G5 Canada 1-800-505-1223 Fax 519-885-5342 [email protected]

Claim Form: Internet Links Claim points for linking your website to ours! Simply complete the details below and submit the form to the Partner Program. Have a question? Contact us at 1-800-505-1223 or [email protected]. Did you know? You can use your Partner Points for a custom designed

Details  Download your Viessmann logo from the Partner Program website or contact us at 1-800-505-1223 or [email protected]

website! See pages

 Logo must be linked to www.viessmann.us or www.viessmann.ca

18-19 for details.

 One Viessmann logo per site will be eligible for Partner Points  Your website must be reviewed and approved by Viessmann before receiving credit  Earn 240 points per year by exclusively featuring a Viessmann linkable logo on your website  Earn 120 points per year by featuring a Viessmann linkable logo on your website along with other boiler or solar thermal manufacturers

Website Information

Website Address

Email Address

Location of the Viessmann Logo (example: homepage, product page, etc.)

Approval checklist Before submitting this credit form, please ensure the following: My website features at least one Viessmann logo The Viessmann logo links to www.viessmann.us or www.viessmann.ca when clicked

Partner information

750 McMurray Road Waterloo, ON N2V 2G5 Canada 1-800-505-1223 Fax 519-885-5342 [email protected]

Company Name

Partner Number

Partner Name

Telephone

Partner Signature

Date

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Order Form: Print Advertising Make your business stand out with professionally-designed advertisements targeted to your customers! Have a question? Please contact us at 1-800-505-1223 or [email protected].

Points coverage Depending on your Partner Points balance, we will reimburse up to 100% of your advertising campaign. Example: If your ad space is $500, we will deduct 500 Points from your account and reimburse you $500.

Publication information

Artwork Deadline

Ad Size Required

Additional Information (color or black & white, etc.) Low on points?

Artwork Choose the pre-designed ad slick that best suits your target audience. Both ad slicks can be tailored to include your logo and business information. Please email your logo in .eps or .jpg file format to us at [email protected].

Complete program: Featuring a complete line of Viessmann high-efficiency residential products.

Standard designs are free-of-charge. You simply cover the advertising expenses.

Product specific: Feature up to two products. We will highlight why it’s the best choice for your customer! Product 1 Product 2

Partner information

Company Name

Partner Number

Telephone

Partner Name

Email Address (to send finalized artwork)

Partner Signature

Date

750 McMurray Road Waterloo, ON N2V 2G5 Canada 1-800-505-1223 Fax 519-885-5342 [email protected]

Order Form: Direct Mail Advertising Reach your customers with professionally-designed co-branded postcards from Viessmann! Have a question? Please contact us at 1-800-505-1223 or [email protected].

Points coverage

Quantity

Points

Use your Partner Points to cover 100% of your standard direct mail printing costs. We’ll provide the artwork and arrange for printing too! Please Note: We do not cover postage costs.

500

320

1,000

455

1,500

590

Address printing Have your customers’ addresses printed onto your direct mail postcards. Simply provide us with your mailing list, and we’ll take care of the rest! This special printing requires additional points. Please contact us for a quote.

Artwork Choose the pre-designed postcards that best suit your target audience. The front and back of the postcards can be tailored to include your logo and business information. Please email your logo in .eps or .jpg format to us at [email protected]. Low on points? Standard designs are free-of-charge. You simply cover the printing expenses.

Complete program: Featuring a complete line of Viessmann high-efficiency residential products.

Product specific: Feature up to two products. We will highlight why it’s the best choice for your customer! Product 1 Product 2

Partner information

Partner Name

Partner Number

750 McMurray Road Waterloo, ON N2V 2G5 Canada 1-800-505-1223 Fax 519-885-5342 [email protected]

Company Name

Telephone

Email Address (to send finalized artwork)

Address

State/Province

City

Zip/Postal Code

Partner Signature

Date

36/37

Order Form: Radio Advertising Our radio scripts are designed to speak to your customers’ needs whether they are remodeling or building new! Have a question? Please contact us at 1-800-505-1223 or [email protected].

Points coverage Depending on your Partner Points balance, we will reimburse up to 100% of your standard radio advertising campaign costs. Example: If your airtime is $950, we will deduct 950 Points from your account and reimburse you $950.

Station information

Radio Listening Area

Airing Dates

Station Name

Low on points?

Radio script

Script 1 - 60 seconds

Standard radio scripts

Choose the radio script that best suits your target audience. Each script is available in 30and 60-second lengths. See Appendix A for our standard radio scripts.

Script 1 - 30 seconds

are available free of

Script 2 - 60 seconds

charge. You simply

Focus your message Tailor the script to your needs by choosing the topics you would like featured. Want to highlight a special offer or announcement? Please list the details in the space below.

Script 2 - 30 seconds

cover the radio expenses.

Oil-fired boilers Gas-fired condensing boilers Solar system Viessmann

Partner information

Company Name

Partner Number

Partner Name

Telephone

Partner Signature

Date

750 McMurray Road Waterloo, ON N2V 2G5 Canada 1-800-505-1223 Fax 519-885-5342 [email protected]

Order Form: Website Development Promote your business online with a professionally-designed website. Have a question? Please contact us at 1-800-505-1223 or [email protected].

Points coverage Redeem 3,000 Partner Points for a website that will promote your business within an enormous pool of potential customers.

Website design and creation Our professional web designers will develop a unique website exclusively for your business. The design and creation process includes the following steps:  An interview by our professional web designer  Two initial design concepts to choose from  Three rounds of revisions based on your feedback  Complete creation of your new website  SEO optimization  Content provided by you and by Viessmann Already have a website?

 Final approval by you and by Viessmann

We can update your exisiting website to maximize your online marketing opportunities!

Email addresses, hosting and domain registration In addition to the web design, your website development package also includes:  Domain registration  500 MB of online storage  Five email accounts with forwarding and webmail options  One year of website hosting After the first year, the contractor is responsible for the cost of the yearly hosting package. Please contact us at 1-800-505-1223 or [email protected] for a web hosting quote.

Content management Content management software and training are included in your website development package. Web-based content management allows you to easily make content changes to your website once it is finalized. Our web designers are also available to make content and layout changes to your website. Please note that Viessmann will not be responsible for any additional costs once the site has been approved by the contractor and by Viessmann; additional changes to a finalized website will be done at the contractor’s expense.

Partner information

750 McMurray Road Waterloo, ON N2V 2G5 Canada 1-800-505-1223 Fax 519-885-5342 [email protected]

Company Name

Partner Number

Partner Name

Telephone

Partner Signature

Date

38/39

Pre-Approval Form: Custom Advertising Custom advertising offers endless possibilities for increasing your company’s visibility. Have a question? Please contact us at 1-800-505-1223 or [email protected]. Activity

Requirements for pre-approval

Points coverage

Print advertising

A proof of your advertisement

50%

Net cost quote

Activities not eligible for reimbursement  Materials that

Direct mail

A proof of your direct mail piece

50%

TV / Radio

A proof of your radio script or TV commercial

50%

$

include competitive products  Tax, cash awards

$

& finance charges  Postage and distribution costs

$

 Ad agency fees & commissions

A proof of your website design / improvement

Website

50%

$

 Trade shows, sponsorships,

A proof of your design and apparel

Apparel

50%

events, etc.

$

 Ad production, position charges,

Business cards

A proof of your business card design

50%

Promotional item

A proof of your design and promotional item

50%

Sales material / Signage

A proof of your sales material or signage design

50%

Billboards

A proof of your billboard design

50%

talent fees, etc.

$

$

$

$

Custom advertising must:  Create attention, interest & action

YellowPages

A proof of your YellowPages design or listing

50%

Other _______________

A proof of your marketing or advertising activity

50%

 Provide reasons to

$

buy Viessmann  Be in-line with

$

See Rules & Regulations on pages 45-47 for a list of advertising pre-approval and reimbursement guidelines.

Viessmann brand image & messaging  Promote sale of Viessmann boilers, tanks & collectors

Partner information

 Feature the Viessmann logo  Not feature competing

Partner Name

Partner Number

Telephone

Email Address (to send finalized artwork)

Address

State/Province

products

Company Name

750 McMurray Road Waterloo, ON N2V 2G5 Canada

City

Zip/Postal Code

Partner Signature

Date

1-800-505-1223 Fax 519-885-5342 [email protected]

Order Form: Signage and Sales Materials We offer a variety of signage and sales materials to help identify you as a trusted Viessmann professional. Have a question? Please contact us at 1-800-505-1223 or [email protected].

Did you know?

Image

The Promotional Materials order form can be used to order FREE point-of-sale

Item & Details

Color/Type

Points

Quantity

Literature rack The ideal place to showcase your Viessmann literature. Can be floorstanding or wall-mounted.

Black

Free!

Qty.

Window decal One set of three decals includes sizes: 3.5”, 4” and 5” White, orange and black logo.

Interior

Free!

Qty.

Exterior

Free!

Qty.

Showroom decal Adhesive backing for application to an interior wall. 8” x 74”

White logo on orange

Free!

Qty.

Van decal Identify yourself as a trusted Viessmann professional. Available in two colors: white and orange. 10” x 28”

White

Free!

Qty.

Orange

Free!

Qty.

Custom lawn signs Advertise to the neighborhood! Includes wire stand. Small - 12” x 18” Large - 18” x 27”

Small

160/280

Qty. Order qty. 10/20

Large

290/520

Qty. Order qty. 10/20

Custom “installed by” stickers Allows your customers to easily find you for service or for new Viessmann equipment. 2” x 3.5”

Full color

25/35

Qty. Order qty. 25/50

materials:  Literature  Product posters and frames  Cutaway posters and frames  Literature bags  References  ...and more!

Contact your local Viessmann Sales Representative for more information.

Plumbing · Heating · AC

Rasant Inc.

VITODENS 200

VITODENS 100

Sam Peterson 1-800-555-heat www.rasant.com

Installed by: Plumbing · Heating · AC

Rasant Inc.

Gas-fired condensing wall-mounted boilers

Sam Peterson 1-800-555-heat www.rasant.com

Partner information

Partner Name

Partner Number

750 McMurray Road Waterloo, ON N2V 2G5 Canada 1-800-505-1223 Fax 519-885-5342 [email protected]

Company Name

Telephone

Email Address (to send finalized artwork)

Address

State/Province

City

Zip/Postal Code

Partner Signature

Date

40/41

Order Form: Promotional Materials Spread the word about Viessmann with our high quality promotional materials. Have a question? Please contact us at 1-800-505-1223 or [email protected].

Image

Item & Details

Points

Quantity

Pen Orange pen branded with white Viessmann logo and silver clip.

1

Qty. Min. quantity 25

Adhesive notes Pad of 50 sheets with Viessmann logo. 3” x 4”

2

Qty. Min. quantity 10

Reuseable shopping bag Viessmann branded reuseable shopping bag. Includes pouch.

6

Qty. Min. quantity 10

Mug Viessmann branded ceramic mug.

6

Qty. Min. quantity 10

Water level Viessmann branded aluminum level with two bubble indicators. 2” x15.75”

9

Qty. Min. quantity 10

Yo-yo Stainless steel yo-yo with engraved Viessmann logo.

4

Qty. Min. quantity 10

Flashlight Viessmann branded flashlight with durable ABS plastic body. 5.75”

10

Qty. Min. quantity 10

Partner information

Partner Name

Partner Number

Company Name

Telephone

Email Address (to send finalized artwork)

Address

State/Province

750 McMurray Road Waterloo, ON N2V 2G5 Canada

City

Zip/Postal Code

Partner Signature

Date

1-800-505-1223 Fax 519-885-5342 [email protected]

Order Form: Apparel With Viessmann apparel, your team will present a uniform, professional business image. Have a question? Please contact us at 1-800-505-1223 or [email protected].

Image

Plumbing · Heating · AC

Rasant Inc. Independent Partner

Independent Partner

Item & Description

Points

Order Qty.

Co-branded T-shirt The co-branded T-shirt identifies you as a trusted Viessmann professional! Your logo will be printed on the front along with the Partner Program logo. See Rules & Regulations (pages 45-47) for logo imprint color options. Minimum 10 shirts/order/color.

45/shirt

M: L: XL: XXL: Min. qty. 10

Black Gray

Viessmann T-shirt 20/shirt The Viessmann T-shirt identifies you as a Partner! Branded on the front only with the Partner Program logo. Gray only Minimum 5 shirts/order.

M: L: XL: XXL: Min. qty. 5

Carhartt Shoreline Waterproof Jacket Waterproof, breathable jacket constructed of durable nylon and water-repellent finish. Viessmann logo embroidered on the front.

430/jacket

M: L: XL: XXL:

Carhartt Arctic Duck Quilt Lined Coat Gear up for the cold! Traditional duck coat featuring arctic-weight polyester insulation and nylon quilted lining. Viessmann logo embroidered on the front.

365/coat

M: L: XL: XXL:

Viessmann Coveralls High-quality material to withstand the most rugged working environments. Viessmann branded on front with Partner Program logo. Viessmann logo on the back.

165/coverall

M: L: XL: XXL:

Orange Gray

Details  Apparel is available in men’s sizes only  For co-branded T-shirts, please email your logo in .eps or .jpg format to [email protected]

Partner information

Partner Name

Partner Number

750 McMurray Road Waterloo, ON N2V 2G5 Canada 1-800-505-1223 Fax 519-885-5342 [email protected]

Company Name

Telephone

Email Address (to send finalized artwork)

Address

State/Province

City

Zip/Postal Code

Partner Signature

Date

42/43

Order Form: Gift Cards Virtually guaranteed to get a smile, brand name gift cards allow recipients to choose the rewards they really want. Have a question? Please contact us at 1-800-505-1223 or [email protected].

Item

Details*

Denomination Points Order Qty.

Dunkin’ Donuts ® Card

U.S. Partners only ® The Dunkin’ Donuts Card is accepted at ® participating Dunkin’ Donuts restaurants.

$ 10.00

25

Qty.

$ 25.00

70

Qty.

Canadian Partners only Contact us for more information.

$ 10.00

25

Qty.

$ 25.00

70

Qty.

U.S. Partners only ® For use at Shell locations in the United States, except territories.

$ 25.00

70

Qty.

$ 50.00

130

Qty.

U.S. Partners only ® ® Accepted at 10,000 Chevron and Texaco branded stations in the United States.

$ 25.00

70

Qty.

$ 50.00

130

Qty.

Canadian Partners only For gas, snacks, car washes and vehicle ® maintenance at Petro-Canada locations!

$ 25.00

70

Qty.

$ 50.00

130

Qty.

For the purchase of merchandise at www.homedepot.com, www.homedepot.ca ® and The Home Depot stores.

$ 25.00

70

Qty.

$ 50.00

130

Qty.

$ 25.00

70

Qty.

$ 50.00

130

Qty.

$ 50.00

130

Qty.

Coffee Gift Card ®

Shell Gift Card ®

Texaco Gift Card ®

Petro-Canada Gift Card

®

The Home Depot Gift Card ®

®

For use at Best Buy retail locations or online at www.bestbuy.com or www.bestbuy.ca.

Best Buy Gift Card

®

Bass Pro Shops Gift Card

®

Redeemable at Bass Pro Shops retail locations or through Outdoor World Incentives™, Bass Pro Shops catalogs or www.basspro.com. (issued in U.S. Funds for Canadian and U.S. Partners)

All trademarks are the property of their respective owners. The companies listed and shown above are not a sponsor or co-sponsor of this promotion. Visit www.svmcards.com for gift card terms, conditions and disclaimers. © 2010. * Gift cards are redeemable only in the country for which they are issued.

Partner information

Partner Name

Partner Number

Company Name

Telephone

Email Address (to send finalized artwork)

Address

State/Province

750 McMurray Road Waterloo, ON N2V 2G5 Canada

City

Zip/Postal Code

Partner Signature

Date

1-800-505-1223 Fax 519-885-5342 [email protected]

Appendix A: Radio Advertising Script Templates Our 30- and 60-second scripts are the perfect starting point to craft a message that suits your business and audience.

Script 1: Suitable for September to December – 30 seconds VO: In a time of fluctuating fuel costs and growing concern for the environment, having a clean, reliable and efficient home heating system has never been more important. With so many options out there, choosing the system that’s right for you can be a real challenge. But we can help! At [COMPANY] in [TOWN], we’re proud to offer Viessmann boilers and Viessmann solar systems for every budget. Keep your heating bills under control and do your part to protect our climate... and your family’s future. Call [COMPANY] today at [PHONE] and ask about the ideal Viessmann heating system for your home. That’s [COMPANY], [PHONE]. You can’t afford to wait.

Script 2: Suitable for December to May – 30 seconds VO: (sfx: winter winds) Living in [TOWN], you know that winter weather is no laughing matter. You’ve put winter tires on your car, and you’ve pulled out your coats and gloves… but is your home heating system prepared for what’s to come? You and your family could be put at risk if your heat breaks down in the middle of a winter storm. (sfx: winter winds fade out) Don’t get left in the cold -- we’ve got a Viessmann boiler or Viessmann solar system for every budget! Call [COMPANY] today at [PHONE] and ask us about the ideal Viessmann heating system for your home. That’s [COMPANY], [PHONE].

Script 3: Suitable for September to December – 60 seconds VO: In a time of fluctuating fuel costs and growing concern for the environment, having a reliable, efficient and eco-friendly home heating system has never been more important. Whether you’re building new or retrofitting, a super-efficient heating system from Viessmann is the best way to keep your heating bills in check. In fact, by replacing the old boiler in your basement with a Viessmann heating system, you can save up to 30% in fuel costs. Viessmann boilers are clean, quiet, and wonderfully reliable, and thanks to industryleading heating technology, they save enough money to pay for themselves in just a few short years. At [COMPANY] in [TOWN], we’re proud to offer Viessmann boilers and solar systems for every budget. Keep your heating costs under control and do your part to protect our climate... and your family’s future. Call [COMPANY] today at [PHONE] and ask about the ideal Viessmann heating system for your home. That’s [COMPANY], [PHONE]. You can’t afford to wait.

Script 4: Suitable for December to May – 60 seconds VVO: (sfx: winter winds) Living in [TOWN], you know that winter weather is no laughing matter. You’ve put winter tires on your car, and you’ve pulled out your coats and gloves… but is your home heating system prepared for what’s to come? You and your family could be put at risk if your heat breaks down in the middle of a winter storm. (sfx: winter winds fade out) The heating professionals at [COMPANY] are here to make sure that doesn’t happen. We’re proud to offer the extremely reliable and eco-friendlly Viessmann line of heating boilers and solar systems. With almost 95 years of experience and a 99% customer satisfaction rating, Viessmann guarantees you a warm, comfortable home this winter. Whether you’re building new or replacing your older system, industry-leading Viessmann technology offers the security of factory-tested parts, top-quality materials, and long service life. We’ve got a Viessmann system for every budget! Don’t get left in the cold this winter. Call [COMPANY] today at [PHONE] and ask about the ideal Viessmann heating system for your home. That’s [COMPANY], [PHONE].

44/45

Appendix B: Rules & Regulations The following Rules and Regulations and Terms and Conditions apply to the Viessmann Partner Program.* *Subject to change without notice. For up-to-date Rules & Regulations, please visit www.viessmann.us/partnerprogram or www.viessmann.ca/partnerprogram

Membership Eligibility 1. Eligibility to Join To join the Viessmann Partner Program you must be a licensed, professional heating contractor who is recognized and certified by local authorities to install oil- and/or gas-fired appliances, and the owner/president of your company. 2. Viessmann Independent Partner Qualifications  Contractor must be eligible to join the program (see point 1 above). 

Contractor must sign up for the program online, by mail or by fax.



Viessmann will internally review if the contractor is qualified to become a Viessmann Partner. All decisions made by Viessmann regarding membership eligibility are final.

Tanks CombiPLUS Kit Vitocell 100

Points 10 20

Vitocell 300

40

2. Methods of Earning Partner Points & Point Values: Other  Points for attending Viessmann Academy seminars can only be earned within one year of attendance date. 



Points for attending Academy training will be credited to a Partner’s account on the seminar date.



Linking a Partner’s website to www.viessmann.us or www.viessmann.ca

3. Cancellation of Membership Memberships can be cancelled at any time (by either the Partner or Viessmann) by phone, fax, mail and email.

a. 120 points per year (10 points per month) if Viessmann logo is featured on Partner’s website with other boiler or solar thermal manufacturers. b. 240 points per year (20 points per month) if Viessmann logo is the only boiler or solar thermal manufacturer on the Partner’s website.

Earning & Collecting Partner Points 1. Methods of Earning Partner Points & Point Values: Eligible boilers, solar collectors or tanks  Selling first eligible boiler or solar collector: 100 Welcome Points. 

Points can only be earned within one year of the boiler, solar collector or tank installation date.



Points will be credited to a Partner’s account on the installation date.

Boilers Vitorond 100, VR1 Vitogas 050, ECD-S Vitodens 100 Vitodens 200 Vitola 200

Points 25 25 25 65 65

Solar Collectors Vitosol 100-F Vitosol 200-F Vitosol 200-T Vitosol 300-T

Points 25 25 40 40

Attending Viessmann Academy training seminars: 100-level courses, 10 points. 200- and 300-level courses, 20 points.



Points for links to Viessmann website are earned upon receipt of Internet Links claim form and verification of link.

3. Expiration of Partner Points  Points earned must be redeemed within 2 years of the date they are earned, after which they will expire. Redeeming Partner Points – Standard Business Tools 1. Please refer to the order forms in this brochure for more details about each of these activities.

2. All standard advertising and marketing materials provided by Viessmann will qualify for 100% reimbursement without prior approval. See standard business tools below. Print Advertising – 100% Points Coverage Choice of two pre-designed advertising slicks: full product range or productspecific. Tailored to include Partner’s logo, contact details and specific products (depending on ad slick). Direct Mail Advertising – 100% Points Coverage Choice of two pre-designed direct mail postcards: full product range or product-specific. Tailored to include Partner’s logo, contact details and specific products (depending on ad slick). Imprinting customers’ addresses requires additional points. Cost to be quoted at time of order. Radio Advertising – 100% Points Coverage Generic radio scripts tailored to include Partner’s contact details and special offers (if applicable). Website Development – 100% Points Coverage New website development or redesign of existing website using Viessmann web designer. Web design, SEO optimization, web hosting for first year, five email addresses, 500 MB of online storage space. Co-Branded T-shirts – 100% Points Coverage T-shirt with Partner’s logo imprinted in one color and Partner Program logo in two colors. T-shirt available in charcoal or black.

Redeeming Partner Points – Custom Advertising 1. Custom Advertising Points Coverage  Custom advertising refers to advertising or marketing activities developed by the Partner, by a third party or by Viessmann on the Partner’s behalf. 

Custom advertising must be preapproved by Viessmann.



Point coverage for custom advertising is 50%. For example, if print advertising space is $600 and a custom advertisement is used, we would deduct 300 points, and reimburse you $300.



Please refer to the order forms in this brochure for more details about custom advertising activities.

2. Custom Advertising Required Elements Print Advertising and Direct Mail Advertising  The Viessmann logo as allowed by Viessmann graphic standards. The logo must be large enough to be fully legible. Contact Viessmann for a copy of the Viessmann logo, or download from the Viessmann website at: www.viessmann.us or www.viessmann.ca 





A current Viessmann product photo and description. Contact Viessmann for desired product images, or download from the Viessmann website. The contractor’s name and location(s) where Viessmann heating products may be purchased. Viessmann key statement: “Viessmann: High efficiency heating technology and renewable energy systems”.

Radio/TV Advertising  Opening: Attention-getting and relevant. Connect with the audience. 

Theme: Choose one major concept. Connect the excellence of Viessmann products to your services.



Benefits: Tell the homeowner what they can expect from Viessmann: comfort, quality, reliability, top technology.



Clarity: Mention the brand name Viessmann and your company name as often as possible. Repeat the name Viessmann at least 3 times in 30 seconds, 5 times in 60 seconds



Call to Action: What do you want your listener to do? A free offer always improves the results of your TV commercial or radio ad.

Billboards and YellowPages  The Viessmann logo as allowed by Viessmann graphic standards. The logo must be large enough to be fully legible. Contact Viessmann for a copy of the Viessmann logo, or download from the Viessmann website. 

The contractor’s name and location(s) where Viessmann heating products may be purchased.

3. Custom Advertising Eligibility Guidelines Eligible for Reimbursement  Newspaper space 

Magazine space



Radio airtime



TV airtime



Direct mail (postcards, mailer, bill stuffer, flyer)



Billboard space



YellowPages

NOT Eligible for Reimbursement  Advertising, marketing and promotional materials that include competitive products 

Tax, finance charge, cash awards



Postage and distribution costs, products



Advertising agency fees and commissions



Home shows, trade shows, sponsorships, charity events, sporting events, open houses, etc.



Ad production, special position charges, special handling charges, talent fees

Redeeming Partner Points – Gift Cards 1. Gift Cards The retailers with gift cards listed and shown in this brochure and/or on the Partner Program website are not a sponsor or co-sponsor of this promotion. Visit www.svmcards.com for gift card terms, conditions and disclaimers ©2010 SVM LP. Viessmann is unable to publish the names of certain retailers due to restrictions in their corporate advertising policies. For a complete list of available gift cards, please contact the Partner Program. Reimbursement Guidelines 1. Standard Business Tools Viessmann offers Partners reimbursement for all standard business support tools (less any discount, rebate, finance charge, tax or commission) at the rate of 100%.  Partners will receive a Reimbursement Form (via email, fax or mail) along with their finalized, standard advertisement. 

The Reimbursement Form must be submitted to Viessmann within 60 days of the advertising date.

2. Custom Advertising Viessmann offers Partners reimbursement for all pre-approved custom advertising and promotional expenses (less any discount, rebate, finance charge, tax or commission) at the rate of 50%, providing the advertisement adheres to the following:  Materials designed by a Partner, by a third party or by Viessmann on behalf of the Partner require preapproval. 

The Custom Advertising PreApproval Form (page 39) must be submitted to Viessmann (Viessmann Manufacturing Company Inc., 750 McMurray Road, Waterloo, ON N2V 2G5) before placement of the ad to qualify for reimbursement.



Once the ad is approved, Partners will receive a Reimbursement Form.



The Reimbursement Form must be submitted to Viessmann within 60 days of the advertising date.

46/47

3. Payable Space/Time Viessmann will only reimburse for the cost of ad space/time. Viessmann will pay the cost of the advertising space devoted to Viessmann branded products. (A minimum of 25% of the available space must be devoted to Viessmann). If other non-competitive products are included in the ad, the percentage of reimbursement will be adjusted accordingly. Viessmann will reimburse contractor for 50% for the area its products cover the ad.



Partner Program Points have no monetary value whatsoever and cannot under any circumstances form the basis of a monetary claim against Viessmann;



Partner Program membership is limited to natural persons and no corporation, trust, Partnership or other entity may hold membership in the Partner Program;



Partner Program Points or rewards are personal and cannot be assigned, traded, willed or otherwise transferred (other than with the consent of Viessmann and in accordance with the Terms and Conditions of the Partner Program) and any assignment or transfer in violation of these rules will be void and may, at the discretion of Viessmann, result in the loss of membership or the cancellation of the affected reward or Partner Program Points, as the case may be;

4. Prices Pricing and point requirements are subject to change without notice. Viessmann reserves the right to replace and/or discontinue any of the items listed in this brochure. Terms & Conditions The Partner Program is a loyalty reward program (hereafter referred to as the “Partner Program”) which is operated by Viessmann Manufacturing Company Inc. in Canada and Viessmann Manufacturing Company (U.S.) Inc. in the U.S.A. (hereafter referred to as “Viessmann”). Mechanical contractors that have joined the Partner Program are known as Viessmann Independent Partners (hereafter referred to as “Partners”). In accepting to join or continue your Partner Program membership, you acknowledge that Viessmann assumes no contractual or legal responsibility to you and has specifically limited its legal obligations. The accumulation of Partner Points does not entitle members to any vested rights and, in accumulating Partner Points, Partners may not rely upon the continued availability of any award, premium or other benefit. Viessmann specifically reserves the right to amend, alter, withdraw or terminate the Partner Program (in whole or in part), any program, benefit or award or these rules either with or without notice. Any such changes may affect Partner Points which a Partners has already accumulated as well as any future accumulation of Partner Points. In particular, you acknowledge as a condition of continued membership:



Viessmann may request proof of product installations. False claims regarding installations may result in the forfeiture of all accumulated Partner Points and loss of Partner Program membership.



Viessmann assumes no liability to Partners whatsoever, including without limitation, liability by reason of the termination of or amendment to the Partner Program in whole or in part, the addition or deletion of business support tools, apparel suppliers or gift card vendors with or without notice;



Viessmann assumes no liability in respect to rewards claimed. You agree that Viessmann and any suppliers or representatives are not responsible for, and you release us and them from any and all liability arising as a result of, any accident, loss, injury or damage caused by any business support tool, apparel or gift card supplied or requested in connection with the Partner Program;



Business support, apparel and gift cards cannot be exchanged once the order has been processed;



Viessmann assumes no liability in

respect to business support, apparel and gift cards that are not delivered/ received by the Partner where a valid shipping address has been obtained; 

Partner Program membership is a privilege which can be revoked by Viessmann at its discretion at any time and without compensation including without limitation, abuse by the member of any of the Terms and Conditions of the Partner Program or any other actions deemed by Viessmann, acting in its sole discretion, to be deleterious to Viessmann or the Partner Program;



Viessmann shall be under no obligation to continue the Partner Program or to provide any notice of its termination;



Viessmann and the Partner Program will not be responsible for correspondence lost or delayed in the mail or otherwise;

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A Partner Program member must enrol individually, only once, and in his/her full legal name. Membership is solely for the benefit of the individual, therefore it will be maintained in the name of an individual;

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Each Partner is responsible for keeping up to date on Partner Program regulations and the amount of Partner Program Points in his/her account. Viessmann shall attempt to communicate statements and/ or other program information and/ or promotional information to members. Viessmann shall have no liability for any failure to do so;

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Each Partner shall be responsible for advising Viessmann of any change of mailing or email address. Viessmann shall not be liable for misdirected communications such as mail or email, or any consequences thereof;

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Partner Program membership terminates upon death or personal bankruptcy of the member;

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Viessmann will be the final authority as to the interpretation of these Terms and Conditions;

Canadian Head Office Viessmann Manufacturing Company Inc. Waterloo, ON Canada Tel. 1-800-387-7373 Fax 519-885-0887 www.viessmann.ca

U.S. Head Office Viessmann Manufacturing Company (U.S.) Inc. Warwick, RI U.S.A. Tel. 1-800-288-0667 Fax 401-732-0590 www.viessmann.us

Sales Center Viessmann Manufacturing Company Inc. Langley, BC Canada Tel. 604-533-9445 Fax 604-533-9439 www.viessmann.ca

Information subject to change without notice. 5623 114 v2.0 08/12 Printed in Canada