User Manual – Dashboard Objective To understand how to improve your hotel’s competitiveness and performance in your market
Key Functionality
Hotels can return to dashboard homepage when click hotel photo
Snapshot of daily available rooms for next 365 days. Ensure your hotels has available rooms at all times Best Rate Guarantee shows how competitive your hotel’s pricing is relative to the market. See how you rank against your competitors. By increasing commission you can improve your ranking. Rich content will help customers book your hotel. Compare your hotel content and review scores. View and automatically create the most popular promotions in your market. Your hotel’s production and the top 5 international storefront websites by revenue Look at your hotel’s ADR trend, and compare against your competitor set How long are customers staying and booking in advance for your hotel? Link for updating your hotel profile
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Home
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Competitor Set Alerts: The percentage of tabs with no alerts of each hotel in the competitor set
Dashboard Shortcut: Go to Dashboard home page
Navigation Tab: Click each tab to see detailed information
Latest Booking Record: View the detail of hotel’s most recent 8 bookings
Notes: • Red alert is an opportunity to improve the performance of your hotel. Green alert means you have no issues for today..
• The Compset Alert is calculated from the number of red alerts on the 3 tabs - Best Rate Guarantee, Ranking & Conversion, and Review & Content Scores. • Latest Booking Records are identified by three colours: green for confirmed bookings, red for cancelled bookings and yellow for amended bookings.
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Availability View by: Choose the period of time that you would like to view
Add Allotment: Availability Graph: The graph of room availability based on check-in date
Shortcut to the Room Control page. Identify dates with zero or low availability and top up allotments
Best Rate Guarantee
Fix Pricing: Shortcut to Rate Control page. Match the rate to fix price parity
Pricing Alert: Shows that your hotel has a lower rate on another website
Pricing rank summary: Number of pricing alert s in last 14 days
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Ranking & Conversion Increase Rank: Shortcut to Hotel Ranking page. Improve your ranking by adjusting your commission.
Ranking: Ranking of your hotel on agoda websites
Review & content Scores
Conversion: shows the number of bookings made when 100 customer search.
Fix Content: Shortcut to Hotel Profile page. Multiple photos for your hotel and all room types help improve bookings.
Review Scores: Your hotel’s average review scores from customers compared to your competitor set
Content Percentage: Percentages of your hotel’s content completeness compared to your competitors.
Notes: • In order to reach 100% content completeness, the hotel must have: • 15 hotel facilities or more available (excluding room facilities) • 15 hotel photos or more, and at least two photos for each room type • The room size specified for every room type • At least one facility available for each room type
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Promotion Create: Shortcut to load a similar promotion.
Promotion: The top three promotions that generate the highest revenue
Popular month: The most popular month customers stayed with this promotion
Booking Performance Booking Performance Graph:
View by: Choose the period of time to view room nights sold.
Shows the number of room nights sold, based on check-in date.
Booking Performance Ranking: Top 5 storefronts: The table represents the top 5 international websites by revenue for your hotel (excluding agoda.com and your local language website)
The table represents your hotel’s booking performance ranking vs. the number of hotels in various data sets. The highest number of room nights is ranked as the 1st place.
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Average Daily Rate(ADR) Performance View by: Average Daily Rate Graph: The graph represents the average daily rate over the time period selected.
Choose the period of time you would like to view.
Average Daily Rate Ranking: The lowest ADR is ranked as the 1st place.
Length of Stay(LOS) & Lead Time Lead Time Graph: The graph represents the lead time of your hotel based on the check-in date.
View by: Choose the period of time you would like to view.
Lead Time & LOS Ranking
Length of Stay Graph:
The table represents the lead time and LOS ranking of your hotel vs. the number of hotels in various data sets. The highest lead time and LOS is ranked as the 1st place.
The graph represents the length of stay for your hotel based on the check-in date.
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Tips
• Hotels can print the graph by clicking the print button that appears at the top right hand corner of the graph.
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Hotels can export the graph as an image file or a PDF document by clicking the export button that appears at the top right hand corner of the graph and select the file format to export.
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Hotels can look at the detail on any point of the graph by pointing the mouse on it.
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Hotels can zoom to look at a specific part of the graph by dragging the mouse on the required area. Users can get back to the original view by clicking on the Reset zoom button.
