Presentation to the Health and Wellbeing @ Work Conference by Tony Buon & Andrew Kinder 8/3/16
the difference between coaching & counselling in the workplace presentation by tony buon & andrew kinder ■ 8th March 2016
chapter 9 by andrew kinder & tony buon
available at amazon.com & all good book stores
© Andrew Kinder & Tony Buon 2016
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Presentation to the Health and Wellbeing @ Work Conference by Tony Buon & Andrew Kinder 8/3/16
The origins of our chapter
Beyond coaching and counselling
© Andrew Kinder & Tony Buon 2016
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Presentation to the Health and Wellbeing @ Work Conference by Tony Buon & Andrew Kinder 8/3/16
continuum of helping -1 = not coping
0 = meeting expectations
+1 = exceeding expectations
counselling coaching/mentoring
comparison in the workplace setting workplace coaching
workplace mentoring
workplace counselling
short term relationship
ongoing long-term
often short but long term available
focus = specific skills development
focus = career & focus = healing and/or personal development personal development
manager or colleague, normally not manager sometimes professional may be colleague focused on present & future
© Andrew Kinder & Tony Buon 2016
focused on future
counselling never by line manager (refer) past, present & future (depending on model)
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Presentation to the Health and Wellbeing @ Work Conference by Tony Buon & Andrew Kinder 8/3/16
workplace coaching
workplace mentoring
workplace counselling
agenda set by coach
agenda by mentee
mutually discussed
often work performance normally not wp issues uses advanced skills & additional training (pro)
uses comm’s skills & personal experience
should not be involved may discuss if disclosed in mental health issues but needs to refer on confidentiality not always required
confidentiality important
can focus on wp issues advanced skills with therapy training can treat or assist with mental health issues highly confidential
similarities therapeutic relationship
providing a safe space
reflective practice
review
limits of competence
thinking systemically
© Andrew Kinder & Tony Buon 2016
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Presentation to the Health and Wellbeing @ Work Conference by Tony Buon & Andrew Kinder 8/3/16
mental health red flags
History
Behaviours
Thoughts
Emotions
duty of care issues a person who suffers harm as a result of the actions (or inactions) of someone who has a duty of care towards them may be able to take action against that person (and their employer) for negligence
© Andrew Kinder & Tony Buon 2016
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Presentation to the Health and Wellbeing @ Work Conference by Tony Buon & Andrew Kinder 8/3/16
duty of care issues a manager or coach engaged in an activity that any reasonable person would realise calls for care to prevent damage, has a duty of care to the party who relies on their claimed knowledge and skill when dealing with complex issues such as mental health, then a even greater duty of care is demanded the H&S @ Work Act (1974), employers have had a clear statutory duty of care & this include psychosocial issues
questions presentation by tony buon & andrew kinder
© Andrew Kinder & Tony Buon 2016
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Presentation to the Health and Wellbeing @ Work Conference by Tony Buon & Andrew Kinder 8/3/16
References and further reading Kinder, A & Buon, T (2015) Supporting Organisations through Coaching. (Ch. 9) in Coaching in Times of Crisis and Transformation. Hall, Liz (Ed). Kogan Page. London. Buon, T. (2005). Employee Counselling and Performance Management, Counselling at Work. Summer, 18-19. Buon, T. (2014). The Leadership Coach. Hodder & Stoughton: London. Buon, T (2015). Communication Genius: 40 Insights from the science of communication. John Murray learning. London. Egan, G. (2013). The Skilled Helper: A Problem-Management and Opportunity-Development Approach to Helping (HSE 123 Interviewing Techniques) Brooks Cole; 10 Har/Psc edition Kinder, A, Hughes, R & Cooper Cary (Eds), (2008). Employee Well-being Support: A Workplace Resource. John Wiley & Sons. Popovic, N & Jinks, D. (2013). Personal Consultancy: A model for integrating counselling and coaching. Routledge Schwenk, E. & Kinder, A. Coaching and Mentoring. In Kinder, A. & Hughes, R. (2012). EAP Guidelines. UK Employee Assistance Professionals Association: Derby
contact the presenters
Andrew Kinder email:
[email protected] web: www.ohassist.com call: (m) 07733311271
© Andrew Kinder & Tony Buon 2016
Tony Buon email:
[email protected] web: www.buon.net call: (m) 07762709377
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