MANAGING THE INTERFACE BETWEEN COACHING AND PSYCHOTHERAPY Tonsberg, Norway May 21, 2005
Presented by: Lynn Meinke, PCC © Lynn Meinke 2005 The Designed Life
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Venn Diagram Coaching
Psychotherapy © Lynn Meinke 2005 The Designed Life
Consulting/Mentoring DO NOT REPRODUCE All Rights Reserved
Distinctions between Coaching, Consulting and Mentoring • Coaching Collaborative partnership between coach and client Encourages client self-discovery Focus on the present and moving client toward the future
• Consulting Subject Matter Expert (SME) Comes with an agenda Provides answers and makes recommendations
• Mentoring Seen as an expert in that particular field Provides guidance and direction Involves the transfer of knowledge or skills © Lynn Meinke 2005 The Designed Life
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Some Distinctions between Coaching and Psychotherapy Therapy
Coaching • • • • • • •
Clients seen as whole, creative and resourceful. Coach is a partner Present and future oriented Clients are motivated to make changes to achieve their goals Coaches assist clients to identify choices and implement a plan Movement/Action oriented Learning /Developmental Model
© Lynn Meinke 2005 The Designed Life
• • • • • • •
Patients seen as having a deficit or being in pain Therapist is a healer or expert Focuses on impact of past on the present Patients often affected by stressors that block movement forward Therapists assist patients in exploring feelings Oriented to return of function Medical Model
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Interface between Coaching and Psychotherapy • What kinds of situations might arise in this interface? • What might be going on for the coach? • What might then happen for the coaching process? • What needs to happen in this interface? • How do you stay coaching when you find yourself in this interface? © Lynn Meinke 2005 The Designed Life
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From: The ICF Code of Ethics January 22, 2005 #20: “I will suggest that my clients seek the services of other professionals when deemed appropriate or necessary.” How do you know when it is “appropriate or
necessary”? What indicators might you look for? What does the coach do when faced with the need to refer?
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Case of Jane Jane is a 34 year-old single woman who lives alone in an apartment with her cat. She enjoys her job and says it offers her security. She tends to be sedentary and has a bit of a weight problem. She has a wide circle of friends but doesn’t socialize much because she feels self-conscious about attending events without a partner. Jane says she wants to be in a long-term relationship and hires you as her coach. © Lynn Meinke 2005 The Designed Life
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Case of Jane, continued In the beginning of her coaching, Jane decided that she needed to improve her self-esteem and believed that designing a program of exercise and healthy eating would be a great start. She initiated her new strategy with enthusiasm. She adopted more beneficial eating habits and joined a gym close to her apartment. She made appointments with the trainer who customized an exercise program for her. She worked out regularly and adhered to her food plan. © Lynn Meinke 2005 The Designed Life
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Case of Jane, continued For about two months Jane’s strategy seemed to be working, then you noticed that Jane sounded “down”. She wasn’t following through with her fieldwork and she was coming to her call about 10 minutes late. When questioned, she said she was feeling run down, wasn’t following her food plan, and was only going to the gym when she “felt like it”. Although she was getting more than 10 hours sleep each night she had trouble getting up in the morning and then had difficulty concentrating on her usual tasks. Jane said that a co-worker criticized something she had done and that she burst into tears. “I’ve never done that before. I felt so embarrassed, but I couldn’t stop crying. I find myself having moments during the day when I would just like to go into a closet and cry. What’s happening? I’m so confused.” © Lynn Meinke 2005 The Designed Life
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Role Play • What to look for: – What are the “red flags” or patterns? – When in the interface, what does the coach do? – Is the client being supported? How? – How does the coach address what is being observed? – How does the coach introduce the idea of a referral? © Lynn Meinke 2005 The Designed Life
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Debriefing the Case of Jane • What patterns or “red flags” did you see? • As you watched the role play what was going on for you? • How did the coaching model allow the client to come to her own reality that she needed other professional assistance? • What other ideas did you have about inviting your client to seek other professional assistance? • As a coach, how might you assist her in finding a referral? © Lynn Meinke 2005 The Designed Life
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Key Points • • • • • • •
Watch for “red flags” or patterns? Listen to your intuition Stay curious…be in the question Continuously stay in the coaching model Constantly stay with and support the client Do NOT abandon the client Self-manage; if this is difficult, get mentor coaching • Get mentor coaching if you are not sure what to do © Lynn Meinke 2005 The Designed Life
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Introduction of Life Satisfaction Survey • Primary Use: Results of the Survey are used to open conversations with your clients when you find yourself in the interface between coaching and psychotherapy or to screen clients and create appropriate boundaries between coaching and psychotherapy issues. © Lynn Meinke 2005 The Designed Life
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Other Uses of the Life Satisfaction Survey • Assist the client to identify strengths and skills and areas for development • Determine coaching readiness – Risk Assessment • Identify self-limiting beliefs • Increase self-awareness • Clarify intentions and articulate desired outcomes of coaching • In relationship coaching: Assists both parties to better understand each other and themselves • Check the progress of the coaching • Review the growth/development of the client at the end of the coaching experience (Pre-Post Assessment) © Lynn Meinke 2005 The Designed Life
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Address for Assessment – To see the full Life Satisfaction Survey go to: • www.krapu4.com/lifesurvey.htm • The Survey is in the process of being refined based on responses we have gotten from people who have taken it. • Look for the results of this research to be presented in an upcoming research symposium.
© Lynn Meinke 2005 The Designed Life
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Life Satisfaction Survey for Amy • Date: 11/6/04 • Sex: Male 5 Female • Age: 35 • Type of coaching: 5 Individual/ Life Coaching Relationship Coaching Career Coaching • Marital Status: Single Married 5 Separated © Lynn Meinke 2005 The Designed Life
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Never Like Me
Seldom Like Me
1. Life is an adventure.
Occasionally Like Me
X
3. I enjoy success.
X
4 I forget to eat.
X
5. I am hardly ever angry.
X
6 I throw up after eating.
X
7. I rarely complete things I start.
X
8. My life is an expression of my values.
X
9. I am angry more than I would like to be. 10. I wish I wasn’t here.
Almost Always Like Me
X
2. I am able to calm myself when I feel anxious or stressed.
© Lynn Meinke 2005 The Designed Life
Usually Like Me
X
X
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Case of Amy Amy is a 35 year old woman who is recently separated from her husband. They have no children. She comes for coaching to decide what she wants to do about her career - she is a human resources director who is restless in her job – and she wants to discover what is important to her in her life. Since she is unclear about many things in her life, you decide to give her the Life Satisfaction Survey to assist her in clarifying her strengths and to increase her self –awareness. © Lynn Meinke 2005 The Designed Life
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Review of the Case of Amy • What did you notice? • What stood out for you? • What would you like to learn more about? • What questions does this case bring up for you? • As a coach, what do you experience as you see this client’s responses? © Lynn Meinke 2005 The Designed Life
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Role-play • What to look for: – How does the coach use the assessment? – What does the client learn from the assessment?
© Lynn Meinke 2005 The Designed Life
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Debrief • What did you observe? • As you watched the role play, what was going on for you? • What did the client learn from completing the Life Satisfaction Survey? • How did the Survey assist the coaching process? • How did the Survey inform the referral process? © Lynn Meinke 2005 The Designed Life
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Key Points • The Survey is meant to inform and open conversations • The Survey is NOT for diagnosing • At all times, stay in the coaching model • Be curious • Support the client and follow-up • Refer to another professional when appropriate • Get mentor coaching if you don’t know what to do or are uncomfortable © Lynn Meinke 2005 The Designed Life
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Resources for Coaches • Coaching and Psychotherapy Communities SIG of ICF: Hosted by Tom Krapu • Meets the 2nd Monday of the month at 2 PM EST (-5 GMT). Call: 011-781-222-0033, pin 450 • For information: www.krapu4.com/SIGInfo.htm or www.coachfederation.org/abouticf/SIGS.asp
• Mentor Coaches, especially those who have a psychotherapy background • Psychotherapists, especially those who understand the coaching paradigm • See Handouts © Lynn Meinke 2005 The Designed Life
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Thank You for Being Here and Being in the Question!
• If you would like to contact me I can be reached at:
[email protected] • Phone me at: 011-610-876-6487
© Lynn Meinke 2005 The Designed Life
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