Student Technology Information How to setup a laptop for campus printing Printing from personal laptops will require the installation of vDesk (Virtual Desk program) prior to attempting to print. 1. Install vDesk via: https://vdesk.pugetsound.edu (scroll down to view the vDesk installation instructions section) 2. Log in using your Puget Sound username and password 3. Click on the Printers icon - wait for the Printers program to start Note: If a Citrix Receiver Security Warning box pops up, select permit use Once the Printers program opens find the printer located in proximity to your location. Ex. View from vDesk - Printers icon

Locate nearby printer

To print from vDesk: 1. Open desired program (i.e. Word, Excel) 2. Select File > Print 3. Choose a printer from the Printer list that is in proximity of your printing location (Printer list below is only an example)

Puget Sound’s Personal Printer Setup Recommendations Ideally it is not necessary that you bring a printer to campus, however if you have a personal printer that you wish to have configured, it is strongly recommended that you connect using a USB if your printer has a USB port. All personal printer requests will need to be configured and setup by the network department. WIRELESS PRINTERS act as routers which are not permitted unless installed by a member of the Network team. In order to get your wireless printer setup, you will need to schedule a wireless printer appointment by emailing [email protected] for network printer setup support. Note that printer setup appointments will be available the 3rd week of September.

PrintGreen Print Credits Each student receives 750 prints at the start of every semester. Leftover credits will not be rolled over. Each page you print will be deducted from your allocation of 750 print credits. After you have exhausted all of your 750 print credits, you will need to upload funds to support your remaining printing needs. NOTE: You can not transfer your print credits to another user, nor ask for reimbursement. **The 750 credits you receive are not equivalent to real money**

How To View Your Print Credit Balance 1. Click the PrintGreen icon PrintGreen account via:

located within vDesk, or by logging into your https://printers.pugetsound.edu

2. Click on the view your account link

3. You can add print credits, view recent print jobs and more.

Note: There are mini computer labs with printers located in all of the residential buildings. Residential Lab Locations Anderson/Langdon #103 Harrington #217 Oppenheimer #212 Regester #122 Schiff #017 Seward #015 Smith #017 Thomas #481 Todd/Phibbs #040 Trimble #315

Academic Lab Locations Collins Library Lcommons -4 printers Collins basement #034 Tech Center #018 McIntyre #324 Music #216 Thompson #189 Thompson #409 Weyerhaeuser #407 Weyerhaeuser 4th floor hallway

Password Info: How to reset your Puget Sound password 1. Log into myPugetSound page (my.pugetsound.edu), 2. Under the Student Menu select the My Account drop menu 3. Click on the Change My Password link. Note: You will not be able to access your account(s) after several unsuccessful incorrect password attempts. Contact [email protected] for password support. Password Policy Passwords must be 8 to 30 characters in length Begin with an upper or lower case letter AND include at least  one number  a symbol (!#%:-)  should not contain your username, the @ sign, a space, a quotation (") or apostrophe mark (')  must be different than your past 3 Puget Sound passwords **Passwords are valid for 8 months. You will be notified 14 days before your password expires**

CAMPUS COMPUTING TERMINOLOGY Email and Calendar - students are assigned a Microsoft Exchange account with a 500 MB limit which can be accessed at webmail.pugetsound.edu or by using an email client such as Outlook – which is an available program within vDesk. myPugetSound is the PeopleSoft portal for conducting business such as bill paying, registering for classes, and logging hours on your timesheet. Moodle is an online resource for academic engagement where many faculty post course information, assignments, and other resources. Mahara gives students the ability to create e-portfolios showcasing their academic work and co-curricular activities vDesk is Puget Sound's virtual desktop Webmail is Outlook’s email access via https://webmail.pugetsound.edu WiFi - As a student, you should connect your device(s) to the main campus wireless access point titled: PS-CampusAccess. Visitors are to use the PS-GuessAccess which is specifically configured for internet purposes only. Make sure to connect your device(s) to the right network. Connect Key - In order to gain access to the university’s private network, you will need to install the connect key (a.k.a SafeConnect) before you are allowed on the network. The Connect Key will scan your computer to ensure you meet the requirements. You will receive an on-screen message if you do not meet requirements. PLEASE NOTE: The Connect Key does NOT filter, log, or monitor Internet content in any way. The Connect Key will automatically log your computer into the network wherever you go on campus. As a security precaution, you will be prompted to login occasionally. Computers connecting to the network must meet the following connect key requirements: 1. Anti-virus software running 2. Automatic updates enabled 3. No illegal peer to peer file sharing Network Storage: Each student is given 4 GB of network storage for storing and backing up university-related files. Learn how to map your personal network storage onto your personal computer by reading the instructions below on how to map to your network share.

Routers: Absolutely no personal routers will be allowed on Puget Sound’s private network without being setup via the Network team. Unauthorized personal router will be detected and disabled. Setting up your personal router on Puget Sound’s private network is prohibited and will cause network performance issues by others connected to the same wireless access point in the building.

CAMPUS COMPUTING RESOURCES & DEFINITIONS Technology Services Department is where campus computing issues are resolved – located in the basement of Collins Library. Inside of the Tech Center at the tech desk you will find support from the following teams: Service Desk, Student Support, Media Service, and Educational Technology Support. Service Desk is where you report computing issues: [email protected]; call 253.879.8585 press #2 Student Support is where you can bring your computer in for troubleshooting. If you have a hardware issue, seek professional off-campus computer support. Email: [email protected] pugetsound.edu/stutech is the student technology resource page Media Services - checkout media equipment & get help with media projects Print & Copy Services located across the alley from Diversions café offers an array of printing services such as: color/B&W printing - Posters - Brochures Mailers/Postcards - Wide Format Posters - Vinyl Banners – 3-D printing. Visit PCS or submit your print orders online at: http://www.pugetsound.edu/about/offices-services/copy-services/ TECH CENTER HOURS OF OPERATION Sunday 12pm-4pm Monday – Thursday 8am-7pm (normal business hours 8am-5pm) Friday 8am-5pm Saturday 12pm-4pm Closed on all major university holidays

vDesk (Virtual Desktop) Information vDesk is Puget Sound's virtual desktop. vDesk, provides anytime, anywhere access to a wide range of software and tools, including Microsoft Office and discipline-specific applications such as SPSS. Puget Sound users can access vDesk on any computer by navigating to https://vdesk.pugetsound.edu and installing the Citrix Receiver. The current receiver version for Windows O/S is: 4.4.1000.16, and 12.2 for Mac O/S. At this time, vDesk does not fully support Google Chromebooks. Supported browsers are:

Step 1 - Download the Citrix receiver https://vdesk.pugetsound.edu Agree to the Citrix license agreement and click INSTALL to begin the process.

Step 3 – Begin installing the receiver. Wait for the receiver to complete the install.

Step 4 - Log into vDesk to begin using the program. Step 2 – If using Internet Explorer Save or Run the plugin. Select Run to begin installation.

Note: If using FireFox select Save File and click on the saved file in your Downloads folder to run the installer.

Mac users – If unable to download the Receiver via vdesk.pugetsound.edu you can also download the CitrixReceiver12.2dmg from the Internet. Search or Google Receiver 12.2 for Mac – Citrix and follow installation instructions.

vDesk view

Note: If vDesk appears to be stalled or the applications are not opening, and you don’t see any signs that programs are launching, you may have to adjust your browser’s Plugin settings OR Popup settings. vDesk requires that your browser's Popup blocker be disabled for applications to run. If so, follow the steps on the back for the browser you installed vDesk with to modify settings.

FireFox Plugin settings: 1. Open Firefox's settings menu by clicking on the Open Menu icon. 2. Select Add-ons and then Plugins.

3. Find all Citrix plugins and change the dropdown option to Always Activate.

You should not have to modify Plugin settings for Internet Explorer, Chrome or Safari. The settings are included in the installer. If you have any problem installing or getting the program to run, visit the Technology desk.

Pop-up Blocker settings FireFox Pop-up setting: Settings > Options > Content > deselect Block Pop-up Windows Internet Explorer Settings > Internet Options > Privacy > deselect Turn on Popup Blocker Chrome Settings > Show advanced settings > Privacy > Content settings >select Do not allow any site to show pop-ups Safari Preferences > Security > deselect Block Popup Windows

For assistance, please contact the Technology Service Desk by phone at 253.879.8585 #2, by email at [email protected], or by visiting Technology Services located in the basement of Collins Memorial Library. Tech hours are Mon-Thurs 8:00 AM to 7:00 PM Friday 8:00 AM to 5:00 PM | Sat/Sun 12:00 PM to 4:00

Mapping to a Network Share Windows Instructions

How to Access your Puget Sound Network Share

Mapping for Windows 7 1. Under the Start menu, select Computer. 2. Select Map Network Drive in the menu’s toolbar. 3. Choose an unused letter from the Drive drop-down menu. 4. In the Folder field, enter the name of the network share you would like to map to. **Make sure Reconnect at Logon is selected.** 5. Click Finish.

Mapping for Windows 8 & 10 1. Open File Explorer and select This PC. 2. Click the Map network drive button in the ribbon menu at the top, then select Map Network Drive. Follow steps 3-5 above to complete mapping.

Note: If you are accessing your network share using a Windows device not bound to the Puget Sound domain, you will need to also select Connect Using Different Credentials. When prompted for your username, type pugetsound\username and then enter your password.

Network Share Name: \\FacultyFiles\username

Faculty

\\StaffFiles\username

Staff

\\StudentFiles\username

Students Other Network Share

\\FacultyFiles\sharename

pugetsound.edu/ts

|

or

\\StaffFiles\sharename

[email protected]

|

253.879.8585

1

Android Configuration MappingDevice to a Network Share Mac Instructions

How to Access your Puget Sound Network Share

Mac Instructions 1. Click on your desktop wallpaper to ensure that the menu you are accessing is for your computer and not for any programs you may be running. 2. In the menu bar at the top of your computer screen, select Go. Then, select Connect to Server. 3. In the Server Address field, enter the network share you would like to map to.

Network Share Key: smb://FacultyFiles/username

Faculty

smb://StaffFiles/username

Staff Students

smb://StudentFiles/username

Other Network Share

smb://FacultyFiles/sharename or smb://StaffFiles/sharename

4. Click Connect. Note: Each time you wish to connect to your network share you will need to engage in the steps outlined above. Your frequently visited network shares can be saved in the Favorite Servers section of the Connect to Server menu by clicking the plus (+) button. Once you have connected to the server you can also drag the following icon from your desktop to your dock, which will allow for easier access in the future.

pugetsound.edu/ts

|

[email protected]

|

253.879.8585

2