MINI PC/Smart TV Stick

USER GUIDE

Thank you for purchasing the GoGo Smart TV Stick powered by Android. The operational guidelines below are a quick and convenient guide to its main functions providing the user with trouble free use for business and pleasure. This guide has been designed to help setup your GoGo Smart TV Stick, however it is not designed as a complete Android reference manual. Please read the instructions carefully before use.

We cannot support the Google Android Operating System or any of the programs the user may download or install. For Android support, we suggest you visit the Android forums online or visit www.android.com.

CAUTIONS..........................................................................................1 Others...............................................................................................1 Products Overviews..........................................................................2 Product Features..............................................................................2 What’s In the Box..............................................................................2 What You Need.................................................................................3 The GoGo TV Stick Details................................................................3 Simple to set up................................................................................4 First Boot............................................................................................5 Connect to the internet...................................................................5 Personalized Settings.......................................................................6 Add your favorite Apps on your Home screen...............................6 Add your favorite widgets on your Home screen...........................7 Set your wallpaper...........................................................................8 GoGo bluetooth remote..................................................................9 Changing the internet connection setup....................................10 Location (Weather, Maps service)................................................11 Streaming Movies & Video.............................................................12 Google Play....................................................................................13 Date& Time.....................................................................................14 Setting up email.............................................................................14 Installing more android applications............................................14 Uninstalling android applications.................................................15 Troubleshooting..............................................................................15 Wi-Fi connection issues..................................................................16 No sound........................................................................................17 Warranty..........................................................................................19

CAUTIONS Protection of the power cable • Do not plug or unplug the power cable with wet hands. • Keep the power cable away from heating devices. • Do not put heavy items on the power cable or the unit Storage • Do not attempt to repair the DC Adapter in any way. • Disconnect the power when the device Is unused for long periods of time or if It Is damaged. • Do not expose the unit to extreme moisture, dust and vibrations. • Store the unit away from direct sunlight, excessive heat fire and extreme cold environments. • Do not interrupt the power while in the process of upgrading or uploading/downloading the firmware, to avoid data loss or program error. • Make sure power is not interrupted when the storage card is inserted or removed, to avoid data loss. Others • Unplug the power cable before cleaning the device. Wipe the unit with a soft piece of dry cloth. Do not Jet any liquid or foreign substance be inserted inside the unit that could result in a short circuit with fire or electrocution hazards. • When connecting the unit and TV with the HDMI or Component cables, disconnect power first to both devices. • Do not attempt disassembling or remodeling the unit. When the unit is not working properly please contact your place of purchase. • When connecting the unit to other devices, read the user guide of other devices for safety cautions. Do not connect the unit to incompatible products. • Note that the GoGo TV stick must be used at least 20cm away from the user(s)

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PRODUCT OVERVIEWS

Product Features This unit upgrades your normal TV to become a SMART TV using the Android operating system from Google. Combining TV, PC, the entire web, and applications, SMART TV brings a new experience into your living room. With the preloaded apps, also you can download Apps from google player store, you now have the full functions of a PC.

What’s in the box • GoGo TV Stick

• GoGo Bluetooth Remote

• USB-to-Micro USB power cable • HDMI Extender • AC adapter with USB port (in case TV’s USB does not supply enough power or do not have)

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• USB OTG

What you need • A HDTV (with HDMI input) • An 802.11b/g/n Wi-Fi network (wireless video streaming requires 802.11g or 802.11n) or 10/100 Bast T ethernet network (requires adapter not included)

The GoGo TV Stick Details • Connections of GoGo TV stick.

• USB : Support read and transmitting data(HDD,USB flash disk), Expand peripherals(Mouse,Camera etc.) • DC: 5V-2A DC Power Supply. • OTG: Abbreviated USB OTG, support data transmitting connecting USB device. • TF Card: Extend Memory up to 32 GB. • Reset: For recovery unit. (Note: Don’t use this button until the guide of professional operator)

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Simple to set up Step 1: Setting GoGo Remote • Open rear cover of remote, take out the dongle, plug in the back USB port of the GoGo stick.

• Insert new batteries into remote. • Push any button (blue LED will light up). • Alternatively you may connect your own wireless mouse/ keyboard by connecting this dongle instead of the remote dongle.

Step 2: Plug the GoGo TV Stick to the HDMI input of your TV. If required, use the included HDMI extender (not enough space between the input ports or gap to the back wall too small etc…) Step 3: Use the USB-to-Micro USB power cable to

supply power. Connect the micro side to the DC port on the GoGo stick. Connect the USB side to the USB port on your TV, or alternative to the USB port of the AC adapter power supply (ensure the AD adapter power supply is plugged in to the wall socket outlet)

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Turn on the TV and set to HDMI input that the GoGo Stick is plugged in. The GoGo Stick will turn on automatically and go into first boot mode. Follow the instructions in the below first boot section.

Mouse Pointer Function

Click on this mouse button to turn on/off this mode. When in mouse mode, move the pointer by using directional controls and press OK to simulate mouse click

First Boot: It is normal for the first boot to take a few minutes to load all the applications.

Connect to the internet

Select and click on the Wi-Fi check box to scan for available Wi-Fi devices. Select your Wi-Fi network from the list. Input password if necessary.

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Personalised Settings:

• Add your favourite apps on your home screen. > Choose some apps > Touch and hold it > Move to home screen • During the setup wizard, remote must be turned to the mouse mode to complete the set up in the below screen. Press to turn on mouse mode, move the pointer and press to select

• Select the application to add to the home screen with the cursor.

• Hold on to the “OK” button to drag and move to the home screen.

• Move the pointer over OK button on the screen and clock the on the remote to complete this set up

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Add your favourite widgets to your home screen: > Enter widgets page, choose some widgets (clock, weather etc) > Touch and hold it > Move to home screen • During the setup wizard, remote must be turned to the mouse mode to complete the set up in the below screen. Press to turn on mouse mode, move the pointer and press to select • Select the widgets tab on the top left hand side of the screen.

• Select the widget to add to the home screen with the cursor. • Hold on to the button to drag and move to the home screen.

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Set your wallpaper • During the setup wizard, remote must be turned to the mouse mode to complete the set up in the below screen. Press to turn on mouse mode, move the pointer and press to select • • • •

Place the cursor over a blank part of the home screen. Hold the button for 2 seconds. Choose your favourite wallpaper. Alternatively, choose from pictures in the images gallery.

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GoGo Bluetooth Remote Function Keys of the GoGo remote

POWER The Power button will place the GoGo stick in standby mode. LED The LED lights blinks indicates that there is power to the remote and that unit is ready to operate. when remote is hibernating it will not blink Mouse The Mouse button can activate/close cursor, when mouse activated, up/down/left/right can move the cursor. OK/UP/DOWN/LEFT/RIGHT OK is use to select where the cursor is on_ the screen. If the cursor is place in the lock position, the arrows around the OK will become active to navigate the screen. UP/DOWN/LEFT/RIGHT is use to move cursor or pointer. Menu The Menu button will function differently with each app you use. It will allow you to acquire additional information from each screen RETURN / HOME To return to the GoGo Home screen or to the previous screen you were just at. VOLUME Alter pre-setting your TV volume to a comfortable level, You can then control the volume of your TV from your GoGo remote.

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Changing the internet connection set-up Ensure you are in a Wi-Fi hotspot area.. Then click ‘wireless and networks’ settings. Select Wi-Fi to turn on.

• If you are already using a hi speed plan, other computers or devices sharing your connection may be taking up bandwidth and affecting your download speeds. • You may have exceeded your usage allowance on your broadband plan. For a Wi-Fi connection lots of factors can affect your download speeds.... TRY • Make sure there are no large metal objects, high density walls or floors, or large bodies of water (fishtanks etc) between the modem and your GoGo Stick. • Placing your Wi-Fi modem up high. • Keep your modem away from other electromagnetic devices like TV’s, radios, cordless phones, microwaves etc. • The closer the GoGo Stick is to the modem the better.

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Location (Weather,Maps service) At first setting weather widget only, you may be requested to Consent your Location. Simply agree here, for this will sync your Weather and other apps to work properly.

If the Consent your Location does not appear at start-up or disappears, Follow these steps to bring it up. This will also correct your Weather on home screen. Click on Location Icon and hold down until Location Consent appears on screen. Select agree, and weather should appear shortly. To Manually Update Weather: You can also double click on the Weather icon on home screen .The weather page will appear with 3 dots at bottom right screen, click on the dots and then hit Refresh.

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Streaming Movies & Video Apps like Netflix,Vevo and Youtube are a great source for movies.

It is very important when streaming from apps, that your internet speed is fast enough to handle streaming. (Note: Streaming takes a lot more bandwidth than you would use to just surf the internet)

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Google Play

There are preloaded Apps on your GoGo stick that you may add to or delete from your device. You can go to the Google Play for more Apps and install any app you choose to your device, some are for a fee and many are Free We suggest that you set up a free Google account. This will give you assess to many Movies, Audio books and Music choices to download onto your GoGo Stick.

Account & the Play Store

1. Adding a Google Account 2. Click SETTINGS and select ACCOUNTS & SYNC from the options on the left side. 3. Click on “ADD ACCOUNT” in the top right. 4. Click on “GOOGLE” and follow the prompts. ‘When you input your Google account on the GoGo Stick, you must allow up to 15 minutes for the loaded apps on your device to automatically update. If not it will be difficult to operate your device while they are loading.

Access the Google Play Store

Click the Google Play Store icon located on the Home Screen sign in as New or Existing account if you are ready have a Google account and follow the prompts.

Download and Install Apps 1. Click the Google Play Store icon located on the Home Screen 2. Search and select your desired app, click “Install”. 3. App will download and Icon will appear on your App screen.

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DATE & TIME

Use the Date & lime settings to set date, time zone, time, time format, date format. This can be found on home screen under setting along left hand side.

SETTING UP EMAIL

To use E-mail, you will need to have an email account already setup with an email provider such as Hotmail or Gmail etc. To set up this unit to use your email account, you will need to be network connected before you can proceed. Once you have network connection established, type the email links you want to use. Adding Other Email Accounts Open the “email” app shown in the Apps Menu. Follow the steps to add your non-Gmail accounts and use this app to view and manage emails.

INSTALLING MORE ANDROID APPLICATIONS APP STORE

The App Store has many applications that you can quickly and easily download to your GoGo Stick, some we have pre-installed some are free and others need to be paid for.

Download Applications

Tap the Google Play application icon from the App Screen. The first time, you are prompted for your App Market login information. If you have not yet registered an account tap Register. Otherwise, tap Login and enter your login information and then tap Login again. You can select applications from the list which is in alphabetical category order. Tap on a category/sub-category ... Click on an application and Download. After the app is downloaded, tap Install. Tap Open to launch now, or done to return to the App Store screen.

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Uninstalling Android Applications: Go to Home Screen and select Setting icon. On left hand side dick on apps and all apps will appear on right hand side of screen. Select the app you choose to uninstall and left dick on it. Simply click on uninstall and app will be removed. Troubleshooting THERE ARE SOME SIMPLE THINGS YOU CAN CHECK YOURSELF FIRST If your GoGo Stick freezes at boot screen for more than 10 minutes, unplug and re-insert power cable. If the GoGo Logo remains on screen longer than 2 minutes, you may not have enough power from your TV’s USB service port. You will need to power the GoGo with the supplied AC power supply adapter. Most technical issues on your GoGotvstick.co.nz can be solved easily by following the advice in this chapter. For additional tips and troubleshooting information, contact support at: Support: GoGotvstick.co.nz No Picture displaying Have you selected the correct source, input or channel on your TV? Are all your connections correct and secure? Your GoGo Stick is connected to power via the AC adapter or through your TVs powered USB port. The GoGo Stick is securely connected to the HDMI port and your TV is set to the correct Input source. If you had trouble plugging the GoGo Stick Into the HDMI port you can use the included HDMI extension cable to give yourself more room. Is the TV is turned on? Don’t feel ashamed if this is the step that fixes it. Try plugging your GoGo Stick into another HDMI port or another TV if available. If you find it works on another TV then it was a USB power issue.

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Wi-Fi Connection Issues Check that your wireless network is functioning properly and you have internet on your other devices. When your connected the time should become correct and you see Blue in the Wi-Fi signal bar. Make sure you’ve entered your password correctly. To enter symbols and numbers you have to hold down the “! 123” key while entering and not just press it once. The caps lock key must be pressed again to return to lower case letters (it doesn’t act like a Shift key). You can tum on the on-screen keyboard if you are having trouble or need to enter symbols not shown on the remote keyboard. The GoGo Stick works on the 2.4Ghz spectrum. If your Wi-Fi network is set to 5Ghz you will need to either change that setting or set up a guest account on the 2.4Ghz spectrum. If you are unable to see your wireless network tries resetting the router and wait 10-30 seconds before reconnecting. If you are experiencing poor reception or connection speeds we recommend using the HOM I extension cable to move your GoGo Stick away from the back of the TV to eliminate any interference. HD video streaming requires at minimum an 802.11g Wi-Fi network. If you are experiencing playback issues like lag or poor image quality please check that your router is compatible and set to “G” or “N” speeds. You also may need to change the channel of your router if other devices are causing interference. (Refer to your routers manual) During set-up, you’ll need to connect your Broadband service via your modem. You can do this either by using a wired Ethernet connection or wirelessly. A range of optional home network extenders is also available which can improve your home network connection. You can find out more about home network extenders at the back of this guide.

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You can connect your modem using the yellow Ethernet network cable. Your GoGo Stick device will need to be close to both your TV and the modem to let you connect. If your modem is located in a different room or far away from your TV, why not try a Home Network Extender to ensure the best experience for streaming content to your GoGo Stick. Home Network Extenders are devices that assist in higher signal strength for your modem, which means the chances of video streaming interruption will be reduced and you can experience better performance.

No Sound

Make sure you’ve turned the volume up on your TV to your usual level. Tum up the volume on the GoGo Stick remote. W you are using a receiver for your home theatre make sure it’s set to the correct source. You’ve tried it all and still nothing, please contact us for support so we can help you see how amazing the GoGo Stick is.

General Care

When the GoGo Stick Smart TV Stick is not being used please store in a safe area. Do not expose it to harsh conditions such as water, or extreme temperature. Do not force cable & accessories into their parts or yank GoGo Stick from the TV while operating.

Please visit the GoGo TV Stick website to access useful tips and information on setting up and using your GoGo TV Stick. Click on “HOW TO” to see instructional videos and “FAQS” for Frequently Asked Questions. Australia - http://gogotvstick.com.au New Zealand - http://gogotvstick.co.nz

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Please visit the GoGo TV Stick website to access useful tips and information on setting up and using your GoGo TV Stick. Click on “HOW TO” to see instructional videos and “FAQS” for Frequently Asked Questions. Australia - http://gogotvstick.com.au New Zealand - http://gogotvstick.co.nz

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