sixth edition

s o l u t i o n s fo r y o u r l i b ra ry

welcome

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dedicated exclusively to libraries Bibliotheca is the largest company dedicated to the development, deployment and support of RFID, EM/RFID hybrid and barcode-based solutions to libraries. Formed from the merger of five of the biggest library technology companies in the world to combine knowledge, expertise and market intelligence, and with offices in eleven countries and distribution partnerships in over thirty-five others, we are proud to partner with more than 4,000 unique library sites with a deployed equipment range of 20,000 items, which includes nearly 6,000 self-checkout kiosks and over 400 automated materials handling (AMH) systems.

industry & technical expertise We employ over two hundred and sixty people across the globe with a core expertise in delivering a comprehensive range of library-based RFID, EM/RFID hybrid and barcode self-service, automation and security products, services and solutions. Our hardware and software Research and Development (R&D) teams are situated in each of our main offices, allowing us to have distributed development capabilities across the globe. Each product is designed and produced to meet the exact requirements for each territory in which it is sold,

who we are

including meeting all local electrical, radio, and health and safety regulations. By listening locally and innovating globally we are able to meet our customers’ current needs as well as prepare for future requirements as libraries evolve.

complete solution provider We develop solutions that facilitate and enhance library operations. We are committed to partnership, collaboration and interoperability, with both libraries and our vendors. Both through leading the creation of new, and complying with, globally recognised library standards, our focus will always be to put libraries at the forefront of our business. You can trust that, together, we implement the best functioning, easiest to use, most cost efficient self-service, automation and security systems available.

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what to expect detailed library consultation:

how we manage system implementations:

From the start Bibliotheca will work with you to devise a project plan that suits your needs. Our team will help you plan your library installation from the start by reviewing your technology needs, strategic plans and long-term library objectives. As qualified RFID & EM specialists, with a track record in library operational savings, we will ensure that your technology project has been thought through from every angle and works within your budgetary parameters, ensuring your

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1 ensure scope is clear and agreed

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manage the post order detail

initiate & manage your project

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return on investment.

knowledgeable point of contact at all times: Your library will be appointed a personal Account Manager who will oversee your entire relationship with Bibliotheca from installation through to support. The goal of your Account Manager will be to consult with your library, ensuring that you achieve all your pre-defined benefits and savings. During

6 ensure ROI and ongoing success

provide on-going service & support

deliver & install your solution

the implementation phase your Account Manager will work closely with a qualified Project Manager to guarantee a successful library implementation.

step-by-step implementation and training plan:

customised support & maintenance:

Our flexible Project Management approach is designed to suit your specific

We offer a comprehensive range of support and maintenance packages. With

styles and requirements. From the start, you will work hand-in-hand with our

24/7 telephone (in countries with dedicated Bibliotheca offices) and web-

skilled Project Management team who will ensure that the scope of your project

based support our technicians are able to provide guidance straightaway. If

is clear and at every stage in agreement with your library team. The goal of the

remote assistance cannot immediately resolve your problem, Bibliotheca will

Project Management team is to initiate, plan, execute and monitor the entire

send a qualified engineer to your library location to diagnose and fix your issue.

installation of your library self-service system. In addition to promising a smooth

Bibliotheca’s systems are designed so that almost all potential problems

installation, Project Management teaches best transition practices, tagging

can be diagnosed remotely, providing the quickest and most convenient

methods, process changes for management & staff and best practices for self-

service

service adoption. Once our implementation team has installed your self-service

components that are easily removed and replaced, and in the case of

equipment they will conduct hands on product training, confirming that your

software, issues are often resolved immediately with remote assistance.

for

our

customers.

Most

of

our

products

have

plug-and-play

library staff completely understand how to use and maintain their new equipment.

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open ™ a complete solution which extends library opening hours & improves service to the community. open+ allows you to maintain or extend your library opening hours, providing your community with more choice and flexibility as to when and how they engage with the library service. This complete solution can automatically control and monitor building access, self-service kiosks, public access computers, lighting, alarms, public announcements and patron safety.

avoid reducing opening hours Even with reduced budgets, libraries have the option to increase opening hours. open+ provides a wraparound service to compliment your available staffed library hours with an automated service.

increase community value Increasing library access and new service delivery to meet the needs of the whole community. Increase membership, footfall, value and secure a resilient and relevant service for present and future generations.

open new libraries Additional library branches can be opened at a significantly lower cost than traditional branches, servicing more of your growing community.

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liber8 :portal TM

Meet liber8:portal TM, the only place you need to visit to optimise your library equipment, review detailed revenue and usage reports, and communicate with both Bibliotheca staff as well as other library users.

Real-time ‘live tiles’

Access to global ideas in our online forum

Your unique library dashboard is comprised of ‘live tiles’ that provide easy access to multiple systems. Dynamic information is displayed in real-time to offer an overview of information at a quick glance.

Visit our online user community where customers around the world can easily connect and share ideas. Topics range from best practices to new product ideas.

Access financial information in one place

Global settings & remote device configuration

Our exclusive partnership with Comprise™ Technologies allows us to present a consolidated view of your financial collection activity. This breakdown provides detailed financial auditing information at your fingertips.

Control device settings and core shared information from one central location without the need to be in front of individual devices. Enjoy convenient management of user preferences, including alert specifications and frequency.

Detailed and robust reporting

Receive updates with our built-in messaging system

Detailed patron, item, and device reports can be viewed by the entire system or broken down into branch-level, equipment based, or time interval statistics.

The built in messaging service ensures that you will always receive the latest important notifications from Bibliotheca.

View latest downloads The latest software updates, user guides & documentation related to your products can be found easily in our customer download area.

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view latest downloads

manage user accounts

central device configuration

access customer forum

Everything in one place All Bibliotheca related software and services can be accessed online 24-hours-a-day, making it quick and easy for you to access information.

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opus by bibliotheca

liber8 :interactive TM

Putting librarians at the centre of digital and physical content

A first-class patron-facing software experience In an age of apps and mobile device interaction, it’s critical that your library patrons have a straightforward and remarkable self-service experience. With a fresh new tile interface, liber8:interactive™ now brings reader reviews, 5-star ratings, local library marketing and social media personalisation to our standard borrow, return, renew, and account status functionality. Easily customisable to your library branding, ADA/DDA friendly, and available in over 50 languages options, liber8:interactive™ is the perfect self-service software to please your patrons while helping to market your local library programs with little to no effort.

opus™ is the new online platform that will change the way libraries engage with their patrons. opus™

Library benefits

provides patrons with unprecedented access

- Free up staff to provide more personalised assistance to patrons

to their library and its content, both digital and

- Promote library programs as well as library brand

physical.

- Drive more attendance to library events & programs - Decreased learning curve with patrons having the same software

The revolutionary opus™ platform is powered by

across all self-service devices

liber8:curator™, a powerful new way to bridge the gap between the physical library and its digital users. By helping libraries discover, share, and build customised collections, liber8:curator™ grows and expands with the knowledge and information that only librarians can provide.

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liber8 :interactive TM

A first-class patron-facing software experience Patron benefits - Quickly borrow, return and renew multiple items at a time

Integrate your library’s Twitter feed for up-todate information communicated with patrons

5-star rating system gives your library feedback on which titles are performing best

Patrons can place holds and add eBooks to digital bookshelf

Integration with Novelist, Goodreads, BDS UK, and ChiliFresh recommends personalised titles

- Instantaneously have ILS/LMS account updated - Obtain a receipt of transaction with item details and full account information - Personalised experience with social media integration - Comfortable transaction with same software across all self-service devices - Learn more about more library programs and events relevant to them - Receive reading recommendations that become more relevant with each rated item

Dynamic and engaging tile-based customisable themes ensure a fun and intuitive experience

Personalised experience with profile photo and preferred name (patrons opt-in via opus:webTM)

Easily customised to increase library brand awareness & promote local programs and events

Patrons can more efficiently pay fines and fees with debit/credit cards, cash, or via e-payment

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mycommunity ™

parking

extending the services in your library mycommunity™ is our flexible software that enhances library kiosk functionality, allowing your library to become the focal point of the community. Using your existing self-service kiosks you can offer members of your community a convenient and secure way to book and pay for a range of council services, including leisure facilities,

council tax

recreation & leisure

council tax, rents and parking charges. By delivering services beyond issuing books, your existing investment in self-service can now meet the needs of those looking for a ‘click-and-go’ experience when managing and paying for council services.

mycommunity™

use your kiosks to deliver both customer library and non-library services extend council services using your existing self-service investment provide a convenient way to book and pay for additional services increase footfall and membership levels within your library increase the revenue collected within your library

business rates

sundry invoices rents

available on all Bibliotheca kiosks in our current range

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serve1000 TM

The smartserve™ 1000 seamlessly integrates all of the options and functions libraries have asked for. Created with the mind-set to provide the best possible user experience, smartserve™ 1000 features are all integrated in ergonomic locations that help guide the patron through the entire self-service process. With smartserve™ 1000 you can be sure that every library need is met.

22” portrait screen for enhanced transaction view coin, note, card, Chip & PIN and NFC payment LED guidance system to assist patrons RFID and EM/RFID hybrid solutions available in standalone, height adjustable and desktop models integrated media case unlocking for secure AV materials integrated bins for easy returns connect multiple kiosks to share return bins large illuminated glass side shelf easily process barcode-only items in your collection

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visual navigation tiles

search the catalogue

locker terminal TM

a discovery station meant for browsing browse content with in-depth reviews built-in RFID item scanner for faster recommendations

in-depth book descriptions

physical & digital bookshelves

search the library catalogue download eBook content and place holds update library account information

smartterminal™ is the perfect way for your patron to discover their new favourite book how does it work? Your patron will walk into the library not knowing what to read next - by logging in to liber8:interactiveTM on a smartterminalTM, they have the flexibility to browse content and read more in-depth descriptions, preview book samples, view their custom lists from opus:web, and search the catalogue. After discovering new content, your patron can either download their preferred eBook right there, place a hold on an item, or find the book they’ve located in the catalogue. Before leaving, they can update their email address on their account and link their Facebook profile for a more personalised experience every time they log in.

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RFID self-service kiosks

smartserve™ 100

smartserve™ 400

smartserve™ 400 payment station

smartserve™ 1000-M

component-based self-checkout Options available: 2D barcode scanner, receipt printer, smart card login, payment options

desktop solution Options available: integrated smartcase™ 550, smart card login, black or white standard colours

RFID kiosk Options available: 2D barcode scanner, side shelf, smartcase™ 550, smart card login, payment station, custom colours, tilt alarm option

smartserve™ 410

smartserve™ 1000

smartserve™ 1000-D

non-RFID interactive kiosk Options available: payment station, side shelf, smart card login, custom colours, smartblade™ 210 option, PC booking software

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smartserve™ 200

standard RFID kiosk Options available: integrated bins, integrated smartcase™ 550, height adjustable, tilt alarm, large shelf option, smart card login, payment options (inc. NFC), custom colours

desktop RFID kiosk Options available: integrated smartcase™ 550, smart card login, payment options (inc. NFC)*, custom colours

add-on payment tower Options available: Note acceptor, note recycler, coin acceptor, Chip and PIN, custom colours

large shelf RFID kiosk Options available: smart card login, custom colours

*coin and note not available

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blade 210 TM

the intelligent return shelf smartblade™ 210 is an intelligent RFID return shelf that makes returning library items as easy and quick as ever for your patrons. Designed to be used with our smartserve™ 410 interactive kiosk and integrated into new library furniture, patrons simply place their items on the shelf and watch as their account is automatically updated and the security set.

perfect return system for smaller spaces & budgets fast and easy returns when users don’t require a receipt eliminate queues with a dedicated returns area security set & LMS/ILS updated items are ready for circulation immediately four shelving options to choose from for various types of items

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24 Please note that this is a component-based product and does not include furniture.

locker

TM

extend library reach and offer 24/7 collections & returns smartlocker™ extends the coverage and accessibility of your library service so that you can offer patrons a self service experience at locations and times more convenient to them. Deployable at any indoor location, smartlocker™ allows customers to reserve items in the their usual way, collect them at the device and return their previous loans.

extend library services within and beyond your community configure to fit your individual requirements and space provide patrons with familiarity with our liber8™ software interface ILS/LMS automatically updates once item is collected large locker capacities allowing patrons to collect multiple items available in a variety of RAL colours to suit any community environment bespoke graphic wraps available

colourful, customisable, and fun! The following products can have a customisable finish. Choose from 213 RAL classic colours in semi-matt, glossy and pearlescent finish.

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smartserve™ 400 smartserve™ 410 smartserve™ 1000 smartserve™ 1000-M smartserve™ 1070 smartlocker™ smartgate™ 400 smartgate™ 600 select return solutions

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return solutions Automated return and sortation systems allow your staff the freedom and flexibility to spend more time with patrons and carry out more meaningful tasks. Our range of return solutions provides options for all library situations. From minimal budget and space constraints to fully involved complex sorting systems, we have a solution that

Items are checked-in and security is activated immediately Patrons can instantaneously borrow more items It’s convenient with access 24 hours a day, 7 days a week

will fit your exact needs. All systems will automatically process returned items and transport them into the correct destination without taking up precious staff time. 30 28

Improved ergonomic workflow for staff Staff time can be reallocated for more meaningful tasks

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security gates

smartgate™ 110

smartgate™ 300

smartgate™ 600

liber8:secureTM

Entry-level, audible & visual alerts, multiple gate set-up

1.6m enhanced width detection, visual and audible alarm, energy saving design, RADAR people counter, optional custom colour

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Perimeter lighting, network connection capabilities, visual and audible alarms, multiple gate set-up, optional integrated RADAR based people counter

smartgate™ 400

Visual red light immerses entire gate, adjustable audible alarm, multiple gate set-up, energy saving design, RADAR based people counter, optional custom colour

Enhanced reporting on patron traffic and data relating to triggered alarms

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RFID staff solutions

smartstation™ 100

Side shielded RFID antenna & reader combination

smartstation™ 700

Conversion made easy with total mobile solution allowing cable free movement

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smartstation™ 200

Fully shielded RFID antenna & reader combination

smartstation™ 300

Large footprint RFID antenna & reader combination

smartstation™ 400

Integrated RFID reader & antenna in a compact design

liber8:connectTM

Fast & efficient means to program, circulate, & verify RFID tags

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inventory & handheld solutions

smartstock™ 150

Flexible and lightweight mobile RFID inventory antenna

smartstock™ 200

All-in-one handheld device to manage/ search inventory & program RFID labels, colour touch screen, ease of data entry

smartstock™ 300

iOS app-based handheld device for library staff. Check items in/out and set item security during peak library times

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35 Each smartstock™ product includes companion software.

EM/RFID hybrid & barcode solutions

smartserve™ 270

smartserve™ 1070

smartgate™ 520

smartgate™ 570

smartstation™ 510

smartstation™ 520

smartstation™ 540

ElectroMagnetic strips

EM/RFID & barcode kiosk w/ standard 2D barcode scanner Options available: 1D barcode scanner, smart card login

smartstation 510 is designed for deactivating EM security strips, one at a time ™

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EM/RFID & barcode kiosk Options available: smartcase™ 550, payment options (inc. NFC), tilt alarm, smart card login, custom colour, desktop option (without coin & note)

smartstation 520 is designed for activating and deactivating EM security strips, one at a time ™

Leading EM gate, multiple gate aisles, audible & visual alarms

smartstation™ 540 is designed for activating and deactivating multiple EM security strips at a time as well as verifying security status

EM/RFID hybrid detection, audible & visual alarms, multiple gate aisles, people counter

To protect library assets when used with our EM/RFID library products. When activated, these strips will sound security gates

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media cases & unlockers

smartlabel™ 100

smartlabel™ 110

smartlabel™ 300

smartlabel™ 310

Clear | Square

CD/CD-r | Hub

Paper | Square

DVD | Blu-ray

smartlabel™ 200

smartcase™ 100

smartcase™ 110

smartcase™ 210

smartlabel™ 320

smartcase™ 240

smartcase™ 250

smartcase™ 260

Paper | Rectangle

CD | DVD

CD | 1 Disc

DVD | Single Tray

smartcase™ 310 Blu-ray | Single Tray

CD | Double Tray

DVD | Double Tray

smartcase™ 320

Blu-ray | Double Tray

DVD | 1 Disc

Audiobook| Holds 16 * North America Only

smartcase™ 400 Play Away

smartcase™ 220 DVD | 4 Discs

smartcase™ 270

Audiobook| Holds 32 * North America Only

smartcase™ 500 Manual Unlocker

smartcase™ 230 DVD | 6 Discs

smartcase™ 300 Blu-ray | 1 Disc

smartcase™ 550 Integrated Unlocker

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Secure your high-value library assets, such as laptops, notebooks, tablets, eReaders and cameras, using your existing RFID security system.

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G-LBBR1047UK/001

smartlabels

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