SAP For Utilities Solutions Advisory | Implementations | Upgrades & Support

www.kpit.com

[email protected] | www.utilitiesedge.com | 888.985.0301

We’ve got you covered Across the entire SAP for Utilities landscape Our SAP Services and Competencies We understand that utility organizations require differentiated

prevent strategic IT investment and innovation, resulting in

management processes to translate business objectives into

functional and technical inefficiencies.

realities. Successful utilities choose a partner who has both

We enable innovation in utilities by streamlining business

industry experience and technical expertise in the entire

processes across a full breadth of SAP applications. By

spectrum of available technologies

partnering with us, our customers are fast tracked to realizing

IT strategy for many utilities still remains closely focused on

efficiency gains and value creation for the business.

running existing operations. They face an array of issues that

SAP Services Portfolio Value Assessments

Accelerate speed to value Minimize risk

Strategic Road mapping

Modernize SAP applications

Rapid proof of a concept

Make data actionable

Solution Implementation Migrations and Upgrades Strategic Sourcing Change management

Protect SAP investments Lower maintenance Costs

Application Management

SAP Utilities Competencies Industry Solution for Utilities (IS-U) AMI Integration and MDM SAP CR&B

ERP BI & Analytics

CR&B

SAP HANA Business Intelligence and Analytics SAP HCM and SuccessFactors

Application Managed Services

Mobile

Core ERP, Finance & Analytics Multi-channel Customer Engagement Asset and Outage Management

www.kpit.com

HCM

SAP HANA

SAP @kpit.com | kpit.com/utilities | 888.985.0301

At Game changing speeds Get in the Game Faster UtilitiesEDGE is the world’s most comprehensive SAP for Utilities based solution that provides an accelerated platform for organizational transformatino and growth. Tailored exclusively for utility companies, UtilitiesEDGE leverages a pre-packaged and template

Project Accelerator Tools

DEPLOY FASTER

driven approach to deliver rapid implementations, upgrades and enhancements using a repeatable and cost effective methodology.

Template Repository

With over 2250 pre-configured best practices and

Estimation Tool

processes built-in, UtilitiesEDGE has been proven to

Track Tool

simplify major operational, financial, billing and field services specific scenarios. “Ready-to-Run” from day

Rapid Deployment Solutions

Smart Convert Tool

one, UtilitiesEDGE can be deployed in the cloud,

Analyzer Tool

on-premise or in a hybrid environment

Complexity Mapper

Call-to-Cash

Processes

nage -Ma -to ce an

Rapid Implementation

Mobility Solutions

Business Analytics

re - t

o-Pa y

Sourcing

ag

em cu

Turn-Key Infrastructure

HCM

an

Organisational Readiness

CIS & Billing

M

P

ro

ERP & EAM

BI & Analytics

ent

Hire-to-Re tire

Fin

A ss

et

Pre-configured templates and blueprints, tailored for utilities Scoped for ERP, EAM, HCM, CIS BI and beyond Built-in best practices for multiple utility industry segments Incorporates the #1 ranked CIS solution in the world Fully documented and tested for maximum speed to value Modular point solution OR "All-in-One" capable

www.kpit.com

[email protected] | www.utilitiesedge.com | 888.985.0301

UtilitiesEDGE Online Customer Portal Multi Channel Customer Engagement UtilitiesEDGE Online Portal UtilitiesEDGE Online Customer Portal was developed to provide the streamlined web experience demanded by customers today. Built on SAP’s proven Multi-Channel Foundation for Utilities, UtilitiesEDGE Online helps Customers manage their accounts in a proactive, multi-channel environment that enables them to make better informed decisions about energy consumption through web and mobile apps. UtilitiesEDGE Online features a fully customizable presentation tier, delivered as a responsive website component and hosted in a private cloud or in your own data center. It is architected to deliver comprehensive customer portal features, including personalised customer content, account management, service order management, online billing, consumption reporting, mobile connectivity, social media interaction and more. Pre-configured integrations with SAP applications and a growing list of industry-leading third-party solutions are available to help you quickly extend UtilitiesEDGE online to increase operational efficiency, optimise customer satisfaction and lower service costs.

THE FEATURES

Engage Customers like Never Before

Personalised Welcome Page Dashboard

Customer Account Enrolment

Profile Management

Service Order Management

Utility Account Management

Online Billing and Electronic Payments

Consumption Reporting and Usage Analytics

Responsive design for all screen sizes

www.kpit.com

[email protected] | www.utilitiesedge.com | 888.985.0301

A Strategy for Support Leap from IT Maintenance to Innovation Application Management Services SAP Application Management Services (AMS) by KPIT provides a highly responsive, tailor made strategy for the support of your SAP systems. Leverage our comprehensive AMS playbook, global workbench of dedicated SAP resources and robust suite of support

4-Phased Approach

THE METHOD

management tools to increase efficiency, recover IT spend and transition efforts from non-core activities to strategic priorities and business innovation.

Planning Define a detailed scope, service level details, infrastructure requirements then create a resource plan for transition.

THE PLAYBOOK

AMS Portfolio and Resources

Transition Create Business Process Documents, document support process flows, shadow current ticket resolution processes and transfer knowledge.

Operations

Functional Support

Assume incident management, SLA monitoring, resource

Technical Support (ABAP)

management,

Basis and Database Support

conduct

status

meetings

and

deliver

standardized reports.

Proactive Monitoring Services Infrastructure Support

Optimization

Minor and Major Enahancements

Benchmark and analyze ticket data, stay current with quick patches and fixes to drive continuous application efficiency.

Impact on Business and Budget Before Variable Costs

Strategic Priorities

Enhancements

www.kpit.com

Improve service levels and quality Strategic Priorities

Variable Costs

Maintenance & Support

Lower SAP TCO by up to 40% Lower Cost per Case by up to 60% Shift resources towards strategic priorities

Enhancements

Fixed Costs

After

Maintenance & Support

Transform IT into a proactive organization Fixed

Standardise tools and incident management

Costs

[email protected] | www.utilitiesedge.com | 888.985.0301

Your Data = Action Any Device, Anytime, Anywhere BI & Mobilie Solutions by KPIT KPIT Business Intelligence solutions for the energy and utilities industry gives you access to the latest technologies, tools and practices that empower actionable insights to make faster, smarter decisions. Our comprehensive BI portfolio offers: END-TO-END industry focused and fully packaged BI solution PRE-BUILT line-of-business specific reports and dashboards MOBILE deployment for any smart phone or tablet device EASY SETUP and scalability for ANY application landscape BIG DATA solutions leveraging HANA / In-Memory Computing

Solutions across the value chain Customer Service and Billing Financial Intelligence Regulatory Compliance Human Resources Health and Safety Operations and Fleet Management Asset Management Work Management

Mobile Solutions for Utilities: Our seasoned mobility team and robust workbench of development tools can help you successfully scope and deploy applications to seamlessly connect with both SAP and non-SAP applications from all major mobile platforms including iOS, Android, Blackberry and Windows. KPIT's mobile development team has delivered everything from functional integrations to Line of Business apps, Customer engagement apps and mobile EAM programs.

www.kpit.com

Mobile BI & Analytics Dashboarding Mobile Enterprise Asset Management Customer engagement Mobile Workforce Management

sap @kpit.com | www.utilitiesedge.com | 888.985.0301

Trusted Advisors in SAP for Utilities Solutions

WHAT WE DO

Transforming Utilities Globally

KPIT is a trusted strategic IT advisory and consulting partner focused on co-innovating utilities specific solutions that drive measurable results for business transformation. Our SAP-based solutions for utilities help our clients create distinctive capabilities, simplify complex processes and establish a unique formula for success

SAP gold Level & Services Partner

OUR SAP PRACTICE

SAP Leadership & Recognition

1700+ consultants in SAP 500+ SAP project engagements Recognized among top 20 SAP services providers in the Garnter Magic Quadrant Joint Center of Excellence with SAP for Business Objects

OUR FOCUS

Domain Intensive Expertise

Robust services portfolio spanning implementations to upgrades and deep domain expertise in energy and utilities Pre-packaged, SAP certified solutions Proprietary project accelerator tools Accelerated deployment framework Innovative value added enhancements for BI,CRM,HANA Mobility and more

About K PIT KPIT Technologies (BSE: 532400; NSE: KPIT) is a fast growing Product Engineering and IT consulting partner to Automotive, Manufacturing and Energy & Utilities companies. A leader in technology solutions and services, KPIT partners with 200+ global corporations enabling them to become more efficient, integrated and innovative enterprises.

Technologies for a better world

[email protected] | www.kpit.com | 888.985.0301 Copyright © 2014. KPIT and its logo(s) are trademarks of KPIT Technologies Limited. All rights reserved. All other logo(s) used are trademarks of their respective owners.