United Nations Children’s Fund Cambodia Country Office No. 11, Street 75, Sangkat Sraschark P.O. Box 176, Phnom Penh, Cambodia

Telephone +855.23.426.214 Facsimile +855.23.426.284 www.unicef.org.kh

REQUEST FOR PROPOSAL (RFP) RFP-9124859 22 April 2015

UNITED NATIONS CHILDREN’S FUND (UNICEF) Wishes to invite eligible firms to submit a proposal to Study on alternative care community practices for children in Cambodia, including pagoda-based care.

SEALED Proposals must be received at the following address before 10:00 am on 12 May 2016 UNICEF Cambodia Country Office Bid Reference Number: RFP-9124859 No. 11, Street 75, Sangkat Sraschark P.O. Box 176, Phnom Penh Cambodia

IMPORTANT – ESSENTIAL INFORMATION Your offer comprising a Technical Proposal and a Price Proposal, in separate sealed envelopes should be received at the above address by latest 10:00am Phnom Penh local time on 12 May 2016 and will be opened on the same day at 10:30 AM. The reference “RFP - 9124859” must be shown on the envelopes containing both the Technical Proposal and the Price Proposal. It is important that you read all of the provisions of the request for proposal, to ensure that you understand UNICEF’s requirements and can submit a proposal in compliance with them. Note that failure to provide compliant proposals may result in invalidation of your proposal. THIS REQUEST FOR PROPOSAL HAS BEEN:

PREPARED BY:

Sok Keang, Supply Officer

APPROVED BY:

Mariano Fleschler, Chief Supply and Procurement

REQUEST FOR PROPOSAL

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RFP-9124859

United Nations Children’s Fund Cambodia Country Office No. 11, Street 75, Sangkat Sraschark P.O. Box 176, Phnom Penh, Cambodia

Telephone +855.23.426.214 Facsimile +855.23.426.284 www.unicef.org.kh

PROPOSAL FORM PROPOSAL FORM must be completed, signed and returned to UNICEF. Proposal must be made in accordance with the instructions contained in this REQUEST. TERMS AND CONDITIONS OF CONTRACT Any Long Term Arrangement resulting from this REQUEST shall contain UNICEF’s General Terms and Conditions and any other terms and conditions specified in this REQUEST. INFORMATION Any request for information regarding this REQUEST must be forwarded in writing to the attention of the persons who prepared this document, with specific reference to this REQUEST. The Undersigned, having read the Terms and Conditions of REQUEST number RFP-9124859 set out in the attached document, hereby offers to execute the services in accordance with the specifications stated and subject to the Terms and Conditions set out in the document.

Signature:

________________________________

Date:

________________________________

Name & Title:

________________________________

Company:

________________________________

Postal Address:

________________________________

Tel/Cell Nos:

________________________________

Fax No:

________________________________

E-mail:

________________________________

Validity of Offer:

________________________________

Currency of Offer:

________________________________

No Price Proposal value details are to be included within this form.

REQUEST FOR PROPOSAL

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RFP-9124859

United Nations Children’s Fund Cambodia Country Office No. 11, Street 75, Sangkat Sraschark P.O. Box 176, Phnom Penh, Cambodia

1

PROCEDURES AND RULES

1.1

ORGANISATIONAL BACKGROUND

Telephone +855.23.426.214 Facsimile +855.23.426.284 www.unicef.org.kh

UNICEF is the agency of the United Nations mandated to advocate for the protection of children’s rights, to help meet their basic needs and to expand their opportunities to reach their full potential. Guided by the Convention on the Rights of the Child UNICEF strives to establish children’s rights as international standards of behaviour towards children. 1.2

PURPOSE OF THE RFP

The purpose of this Request for Proposal (RFP) is to invite offers to conduct a Study on alternative care community practices for children in Cambodia, including pagoda-based care. 1.3

FORECAST SCHEDULE

The schedule of the contractual process is as follows: A. Closing date and time for submission of full proposal

12 May 2016 @ 10:00 AM

B. Questions to be received by

2 May 2016 COB

C. Award Notice:

Approx. 8 weeks after bid opening

D: Estimated date of Signature of contract:

Approx. 10 weeks after bid opening

Note: The schedule is indicative only and UNICEF Cambodia office reserves the right to alter this schedule as needed.

1.4

REQUESTS FOR CLARIFICATION

All requests for formal clarification or queries on this RFP must be submitted in writing to e-mail [email protected] by 2 May 2016 COB. Please make sure that the e-mail mentions reference RFP-9124859. Only written enquiries will be entertained. If the query is of common interest, the question and answer will be shared with all invitees, without disclosing the source of the enquiry. 1.5

RFP RESPONSE FORMAT

Full proposals should be submitted in ENGLISH and must be received duly signed and dated. Bidders must submit proposals, in the following format: 2(two) separate sealed envelopes one for a) Technical Proposal and one for b) Price Proposal Sealed proposals must be securely closed in suitable envelopes and dispatched to arrive at the UNICEF office no later than the closing time and date indicated above. The bidder must submit four (4) copies of the technical proposal in one envelope. One (1) copy of the price proposal in a separate sealed envelope. The envelopes must be clearly marked as follows:

REQUEST FOR PROPOSAL

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RFP-9124859

United Nations Children’s Fund Cambodia Country Office No. 11, Street 75, Sangkat Sraschark P.O. Box 176, Phnom Penh, Cambodia

Telephone +855.23.426.214 Facsimile +855.23.426.284 www.unicef.org.kh

• Envelope- Technical Proposal:

Name of bidder RFP 9124859– Technical Proposal

• Envelope- Price Proposal:

Name of bidder RFP 9124859– Price Proposal

•

Name of bidder RFP 9124859

Outer Envelope containing Technical and Price Proposal envelopes:

The envelope must be addressed to: UNICEF Cambodia Country Office No. 11, Street 75, Sangkat Sraschark P.O. Box 176, Phnom Penh, Cambodia Proposals received in any other manner will be invalidated. The formal submission requirements as outlined in this RFP must be followed. The completed and signed Proposal Form (page 2 of the RFP) must be submitted together with the proposal. The technical proposal should address all aspects and criteria outlined in this RFP, especially in its statement of work, terms of reference and paragraph 1.7 of this RFP. The technical proposal should not contain price information. 1.5

RIGHTS OF UNICEF

UNICEF reserves the right to accept any proposal, in whole or in part; or, to reject any or all proposals. UNICEF reserves the right to invalidate any Proposal received from a Bidder who has previously failed to perform properly or complete contracts on time, or a Proposal received from a Bidder who, in the opinion of UNICEF, is not in a position to perform the contract. The Bidder agrees to be bound by the decision of UNICEF. 1.6

PUBLIC OPENING OF PROPOSALS

There will not be a public opening of this RFP. The Technical Proposals will be opened by an internal UNICEF bidding committee at the opening date mentioned above. All proposals will then be reviewed by an evaluation panel. 1.7

PROPOSAL EVALUATION

After the opening, a two-stage procedure will be utilized in evaluating the proposals received, with evaluation of the Technical Proposals being completed prior to any Price Proposals being opened and compared. Proposals deemed not to meet all of the mandatory technical requirements, including the provision of all required information, may result in a proposal being considered non-compliant and not considered without further consideration. UNICEF shall award the contract to the bidder who obtains the highest combined score of the technical and price evaluation. Proposals shall include the information and documentation outlined below: REQUEST FOR PROPOSAL

4 of 18

RFP-9124859

United Nations Children’s Fund Cambodia Country Office No. 11, Street 75, Sangkat Sraschark P.O. Box 176, Phnom Penh, Cambodia

Telephone +855.23.426.214 Facsimile +855.23.426.284 www.unicef.org.kh

1. Technical Proposal: In accordance with requirement set under 1.8 below. No financial information should be contained in the Technical Proposal. 2. Financial Proposal: Detailed breakdown of all costs associated with this assignment shall be included in the financial proposal. Please refer to Paragraph 2.6 - Administrative Issues for additional details concerning the submission of the financial proposal. 1.7.1

Assessment Criteria

A two stage procedure will be utilized in evaluating the proposal in accordance to the below outlined criteria. The evaluation of submitted technical proposals will be completed prior to the review and comparison of financial proposals. Submitted proposals will be assessed using a cumulative analysis method. Submitted technical proposals must attain a minimum of 50 points be considered technically sound and relevant. • • 1.7.2

Technical Proposal (max. 70 points) Price Proposal (max. 30 points) Technical Evaluation Criteria (max. 70 points)

The technical proposals will be evaluated against the following: Maximum technical score: 70 points: -

Overall Response: Maximum 10 points o o

-

Proposed Methodology and Approach: Maximum 20 points o o o

-

Understanding of scope, objectives and completeness and coherence of response Overall match between the ToR requirements and proposal.

Quality of proposed approach/methodology Quality of proposed Implementation Plan, i.e. how the consultant will undertake each task, and maintenance of project schedules; Adherence to ethical standards and identification of any potential ethical issues and approaches to overcome them in the data collection process for the study

Technical Capacity: Maximum 40 points o o o o o o

Match between the minimum qualification requirements for both the international and national consultant in this TOR and the profile of the consultants applying Range and depth of experience in similar previous work / assignments; Proven expertise in the deployment, oversight and management of teams of specialists Proven experience in the field of social science or child protection research, preferably in Southeast Asia; Proven ability to produce high quality reports in English in an engaging format accessible to the wider public and policy makers Proven record in delivering timely results

REQUEST FOR PROPOSAL

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RFP-9124859

United Nations Children’s Fund Cambodia Country Office No. 11, Street 75, Sangkat Sraschark P.O. Box 176, Phnom Penh, Cambodia

o o 1.7.3

Telephone +855.23.426.214 Facsimile +855.23.426.284 www.unicef.org.kh

Previous working experience with governments and UN Agencies, is desirable. Proven record in applying ethical standards in evidence generation.

Price Evaluation Criteria (max. 30 points)

Only the Financial offers of the Bidders who have attained a minimum of 50 in the technical evaluation will be financially evaluated. Furthermore the maximum number of points shall be allotted to the lowest Financial Proposal, e.g. 30 points, and other Financial Proposals will receive points in inverse proportion to the lowest price. 1.8

BIDDER’S RESPONSE

To facilitate the evaluation in accordance with the established evaluation criteria described in 1.7, bidders must provide sufficient information in the Technical Proposal to demonstrate compliance with the requirements set out in each section of this Request for Proposal. The proposal shall include, as a minimum: A. Company Profile 1. Description of the firm: years of experience, organizational structure, areas of expertise, financial capacity. 2. List of past and current clients: Bidder's shall provide information for a minimum of 3 assignments for which its institution and its institution’s personnel were legally contracted during the last 5 years, for carrying out services of similar nature to the assignment outlined in this RFP. Experience with UNICEF, other UN Agencies, Government, other bilateral and multilateral development agencies and international NGOs are preferred references. Bidders shall use the below headings for providing references: Name of client: Contact details: Assignment name: Duration of assignment (months): Start and end date (month/year): Value of the contract (in USD): Total number of staff of the assignment: Narrative description of Project: License: Copy of valid government business license or NGO registration to operate in Cambodia (Applicable for Institutions operating and located in Cambodia) B. Qualifications and Experience of Key Personnel Bidders shall demonstrate that the required roles and functions can be fully met by the proposed team. The Technical Proposal shall explain the roles and responsibilities of the proposed team, including updated CVs of the team to be involved in the assignment. Overall, the Institution and the team members should have the meet the following requirements/qualifications: To complete the assignment, the international consultant will be the team leader of the study and will be responsible to write all the deliverables mentioned in Section 2.4.1. The team leader will be the main point REQUEST FOR PROPOSAL

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RFP-9124859

United Nations Children’s Fund Cambodia Country Office No. 11, Street 75, Sangkat Sraschark P.O. Box 176, Phnom Penh, Cambodia

Telephone +855.23.426.214 Facsimile +855.23.426.284 www.unicef.org.kh

of contact in communicating with UNICEF, will be responsible for all negotiations and decisions and will manage the other researcher. Specific requirements of the international lead consultant and national research specialist: International Lead Consultant Advanced university degree in social science or related field Minimum eight years research experience in the area of child protection, particularly in alternative care and family support Substantial experience in the area of quantitative and qualitative research design and data analysis Experience in working with UN agencies and Government counterparts Familiarity with international child protection and alternative care standards, equity, gender and human rights Strong analytical skills Excellent management, interpersonal, planning and coordination skills Excellent proficiency in English communications and writing skills Should have completed or be willing to complete relevant training on ethical standards in research National Research Specialist: Master level academic qualification in social science, research and surveys At least five years of relevant working experience in social research Strong experience with qualitative and quantitative research methods, including research software and participatory approach with children Experience in working with Government counterparts Familiarity with Cambodia and culture context Excellent proficiency in English and Khmer communications and writing skills Should have completed or be willing to complete relevant training on ethical standards in research 1.9

VALIDITY

Proposal must be valid for a minimum of ninety (90) days from the date of opening of this RFP and must be signed by an authorized representative of the institution. Bidders are requested to indicate the validity period of their proposal. UNICEF may also request for an extension of the validity of the proposal. 1.10

CONTRACTUAL TERMS AND CONDITIONS

The UNICEF Special and General Terms and Conditions are attached and will form part of any contract resulting from this RFP. 1.11

PAYMENT TERMS

Payment will be made only upon UNICEF’s acceptance of the work performed in accordance with the contractual milestones. The terms of payment are Net 30 days, after receipt of invoice and acceptance of work. Payments will be effected upon satisfactory submission of deliverables and done by bank transfer or cheque in the currency of billing.

REQUEST FOR PROPOSAL

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RFP-9124859

United Nations Children’s Fund Cambodia Country Office No. 11, Street 75, Sangkat Sraschark P.O. Box 176, Phnom Penh, Cambodia

2

STATEMENT OF WORK

2.1

BACKGROUND:

Telephone +855.23.426.214 Facsimile +855.23.426.284 www.unicef.org.kh

In recent years, residential care in Cambodia has become increasingly common. While more than 11,453 children (according to the Ministry of Social Affairs Inspection data, 2014) are living in residential care, an estimated 73 per cent of them have at least one living parent. Many of these children are unnecessarily separated from their parents and families, which constitute the most protective safeguard in the life of a child and is critically important to their development. The Sub-decree on the management of residential care institutions endorsed by the Royal Kingdom of Cambodia in September 2015 and the Policy on Alternative Care for Children adopted in 2006 clearly states that institutional care should be a last resort and a temporary solution and that family and community based care should be promoted as alternatives for children deprived of family care. There is evidence that children living in residential care are at risk of permanent development damage, abuse, neglect and find it difficult to function in society when they leave the institution. The Minimum Standards on Alternative Care adopted by the Royal Kingdom of Cambodia in 2008 defines a set of care standards on residential care and on alternative care in the community, which include family-based care, pagoda and other faith based care and group home care. Recently the Ministry of Social Affairs, Veterans and Youth Rehabilitation (MoSVY), conducted a mapping exercise to address a lack of information on the number of residential facilities providing care for children. The only information available to date was based on inspections conducted by MoSVY. This was limited to the residential care institutions that were officially known to or which had a Memorandum of Understanding with MoSVY. The mapping found that there are 401 residential care facilities operating in the five targeted provinces of Phnom Penh, Siem Reap, Kandal, Battambang and Preah Sihanouk. Along with providing key data on the number of institutions in five targeted provinces, this report provides estimates of the type of facilities and the number of girls and boys living in them. Following this initial mapping exercise there are other three processes that will provide data on residential care in Cambodia in the coming months and will be useful as a means of triangulation to further strengthen the trustworthiness of the data. These processes will be the mapping of residential care institutions in the other 20 provinces of the Ministry, a national measurement exercise to estimate the population of children living in residential care institutions conducted by the National Institute of Statistics, Ministry of Planning, and the Columbia University and the notification process of residential care institutions led by MoSVY as part of the implementation of the Sub-decree on residential care institutions 2.2

OVERALL PURPOSE AND OBJECTIVES:

Purpose: The purpose of this consultancy is build the knowledge about the different forms of and approaches to arranging alternative care for children in communities in Cambodia, including pagoda-based care. The results of the study will strengthen the evidence-base for the child care sector reform in Cambodia, which will be supported by UNICEF and the Family Care First Cambodia initiative of USAID. As part of the Country Programme Action Plan, the Government and UNICEF have agreed to an ambitious target of a 30 per cent reintegration of the number of children in residential care institutions in the provinces of Phnom Penh, Siem Reap, Battambang, Kandal and Preah Sihanouk by 2018. Hence, there is a need to better understand the practices of family and community-based care alternatives in view of contributing to the government’s overall commitment to reintegrate 30 per cent of children from residential care. Objectives: o

Assess the different forms of alternative care for children in the community, particularly kinship care, foster care, group homes and pagoda-based care.

REQUEST FOR PROPOSAL

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RFP-9124859

United Nations Children’s Fund Cambodia Country Office No. 11, Street 75, Sangkat Sraschark P.O. Box 176, Phnom Penh, Cambodia

o o o

2.3

Telephone +855.23.426.214 Facsimile +855.23.426.284 www.unicef.org.kh

Verify how each of these forms of care are in compliance with the Minimum Standards of Alternative Care for Children Conduct a cost-benefit analysis of each different forms of care in the community Identify areas of required support to ensure that the existing alternative forms of care in the community provide the appropriate care to children deprived of parental care in compliance with the principles of best interest of the child and do no harm.

KEY WORK ASSIGNMENTS:

This assignment will aim at producing one study composed of a publication on practices of alternative care for children in the community, including pagoda-based care. UNICEF Ethics Procedures, including regarding the informed consent of all participants and confidentiality of the data, shall be respected throughout the period of this consultancy. The following information is for initial guidance. It is expected, however, that the consultancy team will finetune this methodology in discussion with UNICEF and an advisory group that has been set up for this consultancy. This study will be primarily qualitative and will analyse the different forms of alternative care for children in the community as defined in the Policy on Alternative Care for Children (2006) and the Minimum Standards on Alternative Care (2008), namely foster care, kinship care, pagoda based-care and group-homes. For each of the above mentioned forms of alternative care, the study will answer the following key questions: o

o

o

o

o

o

What is the magnitude and what are the characteristics and typology of each of the existing alternative care forms in the community? To what extent does the sampled forms of alternative care in the community comply with the provisions of the Policy on Alternative care for children (2006), the Minimum Standards on Alternative Care for Children (May 2008), the Prakas on Procedures to implement the Policy on Alternative Care for children (2011) and the Guidelines for the Alternative Care of Children (UN General Assembly 2009) and the Sub-decree on the management of residential care centers and the Commitment Statement of the Ministry of Social Affairs, Veterans and Youth Rehabilitation? What is the general profile of children in each form of care ? How are children identified and placed in those care settings? What are the decision-making processes? Who is involved and at what level? Does the child have a named social worker? What gatekeeping if anything is provided? What is the role if any of the authorities? What is the role of the parents and extended families? How long are care placements? Are there mechanisms for review? Who decides/how, what contacts with child's family if in unrelated care, what contact with biological parent if in kinship care? Are certain forms of alternative care in the community taking particular care of children with special needs (children with disability, children with HIV/AIDS, children survivors of violence and abuse…)? What are the perspectives and experiences (positive and negative) of children and caregivers in each form of alternative care for children in the community as opposed to residential care? What are the protective and risk factors that build or undermine the fulfilment of children’s rights? What are the children and caregivers’ support needs and the availability of support for each form of alternative care in the community? How is each form of alternative care in the community financed? How and who is doing the fundraising? What is their budget and how is it spent? What is the average cost of keeping a child in each type of alternative forms of care in the community (costs per child per/day/ year)? What are the broad capacity development needs of different types of alternative care and how can government, donors and development partners support this forms of care to contribute to the government’s overall commitment to reintegrate 30 per cent of children in residential care?

REQUEST FOR PROPOSAL

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RFP-9124859

United Nations Children’s Fund Cambodia Country Office No. 11, Street 75, Sangkat Sraschark P.O. Box 176, Phnom Penh, Cambodia

Telephone +855.23.426.214 Facsimile +855.23.426.284 www.unicef.org.kh

Methodology The study will be primarily qualitative and will involve wide stakeholder participation in the area of alternative care to offer a wide variety of perspectives and a more reliable picture of the reality. The study will be conducted in the provinces of Phnom Penh, Siem Reap, Battambang, Kandal and Preah Sihanouk. The sample of the study should include a minimum of 5 examples of each of the alternative forms of care in the community, namely kinship care, foster care, group home and pagoda-based care. Care profiles of each the above mentioned forms of care (both formal and informal) should be completed. An Advisory Group has been established for this study. The Advisory Group is composed by experts in the area of alternative care in general and particularly in the context of Cambodia. The purpose of the Advisory Group is to provide guidance for the study and consult with professionals that have technical expertise in the area of alternative care and in the context of Cambodia. In addition, UNICEF Cambodia has set up a Research and Evaluation Steering Committee as a peer review mechanism that operates quality assure and provide guidance to ensure that all studies, research and evaluations contracted by UNICEF Cambodia meet the requirements outlined in the UNICEF Procedures, including on ethical issues and any other relevant operational or technical issues. The main tasks of the members of the Advisory Group and the UNICEF Research and Evaluation Steering Committee will be to: o o o o

Provide guidance to the consultancy team to design the research methodology and tools Review the inception report Review and provide inputs to the draft report of the study Validate the final report of the study.

The study should be conducted following the specific steps: o

o o

o o

o

Desk review and data analysis: review the Cambodia-related information and documents on alternative care in any forms in the community as well as the relevant international guidelines/laws on alternative care. The aim of the desk review is to ensure all relevant and existing documents and data on alternative care in Cambodia is captured and that definitions of each form of alternative care in the community in Cambodia are better understood in relation to the definitions in national policy as well as recognized definitions at global level. Conduct an inception mission to work out the methodology, conduct initial scoping interviews and revise the work plan. Develop the inception report, including all the survey tools and questionnaires and clarifying the detailed methodology, timeframe, work-plan for the data collection and outline of the final report structure. Present the inception report and draft methodology to the members of the Advisory Group and of the UNICEF Research and Evaluation Steering Committee for their inputs. Review of the inception report and draft methodology and tools based on inputs provided by the members of the Advisory Group for this study and the UNICEF Research and Evaluation Steering Committee. Conduct the data collection through key informant interviews, focus group discussions, field visits and observation. Key informants should include representatives from the Ministry of Social Affairs, Veterans and Youth Rehabilitation at national and decentralized level, NGO staff, directors and person in charge of alternative forms of care, resource people, foster families and members of extended families who are providing care, Buddhist monks involved with care and children who are or have been in the various types of alternative care. Focus group discussions should be conducted with children and youth currently living in community alternative care and who have been living in

REQUEST FOR PROPOSAL

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RFP-9124859

United Nations Children’s Fund Cambodia Country Office No. 11, Street 75, Sangkat Sraschark P.O. Box 176, Phnom Penh, Cambodia

o o

o o o

Telephone +855.23.426.214 Facsimile +855.23.426.284 www.unicef.org.kh

an alternative care arrangement in the community. Field visits should be conducted to observe and document different examples for each form of alternative care in the community. Data analysis and presentation of initial findings to the members of the Advisory Group for this study and the UNICEF Research and Evaluation Steering Committee Draft the report and care profiles, one for each form of alternative care practices, namely kinship care (formal and informal), foster care (formal and informal), pagoda based-care, independent living arrangements and group-homes Present the draft report and case profiles to the members of the Advisory Group and the UNICEF Research and Evaluation Steering Committee Integrate comments and feedback of the Advisory Group and the UNICEF Research and Evaluation Steering Committee in the report and case profiles Submit the final report and care profiles incorporating all relevant feedback from UNICEF and partners and conduct a presentation to the members of the Advisory Group and of the UNICEF Research and Evaluation Steering Committee.

2.4

DELIVERABLES TIMELINE AND PAYMENT SCHEDULE:

2.4.1

Deliverables Timeline

The final expected result of this consultancy will be a study report on practices of alternative care for children in the community, including pagoda-based care. The consultancy involves step by step the development a study inception report, finalizing the methodology and study tools, conducting the desk review, the interviews and field visits, the data analysis, writing the draft report as well as the compilation of the final report. The consultancy requires participation in preparatory meetings at the beginning of the study to present and discuss the study plan, proposed methodology and data available for the purpose of this study. The consultancy requires regular consultation with members of the Advisory Group and the Research and Evaluation Steering Committee the as specified in this ToR. Task Description Conduct the desk review, inception mission, develop the questionnaires and inception report, including detailed timeframe to be presented to the Advisory Group and UNICEF Research and Evaluation Steering Committee

Deliverable Inception report completed, which include: -

-

-

Integrate inputs in the inception report from Advisory Group (AG) and UNICEF Research REQUEST FOR PROPOSAL

Estimated Location number of days 10 days Cambodia (Phnom Penh)

Outcome from the briefings with UNICEF Cambodia, Advisory Group and inception mission Review of existing literature The study design Questionnaires/guideline for key informants interviews, focus group discussion and field visits Outline of the final report structure

Inception report and methodology tools reviewed based on inputs from AG and RESC)

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5 days

Cambodia (Phnom Penh)

RFP-9124859

United Nations Children’s Fund Cambodia Country Office No. 11, Street 75, Sangkat Sraschark P.O. Box 176, Phnom Penh, Cambodia

and Evaluation Steering Committee (RESC) Conduct the data collection, interviews with key informants, focus group discussions and field visits for the alternative care component of the study Data analysis and presentation of initial finding to the AG and RESC Draft the study report and care profiles for each of the forms of alternative care and present to UNICEF and Advisory Group/key stakeholders Integrate inputs provided by UNICEF and the advisory group and finalize the report and care profiles for each of the forms of alternative care Present the final report to the AG and RESC

Telephone +855.23.426.214 Facsimile +855.23.426.284 www.unicef.org.kh

Report on the interviews, focus group discussion and field visits conducted

50 days

Cambodia (Phnom Penh, Siem Reap, Battambang, Preah Sihoanouk and Kandal provinces)

Presentation of preliminary findings to AG and RESC

10 days

Cambodia (Phnom Penh)

Draft study report and care profile for each forms (both formal and informal) of alternative care in the community

15 days

Cambodia (Phnom Penh)

Final report on Forms of alternative care for children in the community and relevant care profiles submitted

9 days

Cambodia (Phnom Penh)

Presentation of final report to AG and RESC conducted

1 day

Cambodia (Phnom Penh)

Note: The days indicated in the above table are indicative only and are used for estimation purposes. Fees shall be calculated based on the days offered to complete the assignment and shall be considered the maximum compensation as part of a lump sum contract. No additional fees shall be paid to complete the assignment. Payment will be made upon submission and approval of deliverables and full and satisfactory completion of the assignment. 2.4.2

Payment Schedule

20% of total fee upon after completion of research methodology and tools and inception report 30% of total fee upon completed the field work and 50% of total fee upon submission of final of certified report with evaluation signed by supervisor. 2.5

LOCATION AND DURATION:

Members of the consultancy team will be required to travel to Phnom Penh and conduct field work in five provinces as mentioned in work assignment. The consultants will be required to organize their own transport and pay directly the costs. The consultants will have to bring own laptops and other technical equipment to complete the assignment. No office space at UNICEF Cambodia will be provided.

REQUEST FOR PROPOSAL

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RFP-9124859

United Nations Children’s Fund Cambodia Country Office No. 11, Street 75, Sangkat Sraschark P.O. Box 176, Phnom Penh, Cambodia

Telephone +855.23.426.214 Facsimile +855.23.426.284 www.unicef.org.kh

The consultancy team should be composed by one International Consultant and one national expert who are requested to conduct the study and submit a final report within a period of five months, starting from July 2016. 2.6

ADMINISTRATIVE ISSUES:

Extensive In-country travel is envisaged for this study as detailed in the table provided in 2.4.1. above. All costs and expenses related to travel and fees for consultants and field researchers, informant interviews and focus groups will be arranged and undertaken by the bidder and must be included in the financial proposal. The Bidder’s financial proposal must take into account all costs associated with conducting this study. 2.7

CONTRACT SUPERVISOR AND OTHER STAKEHOLDERS

The consultant will work directly under the supervision of the UNICEF Child Protection Specialist who will provide detailed briefing, guidance and oversee timeliness and quality of deliverables. The consultancy team will also receive guidance from the members of the Advisory Group established for this study and the UNICEF Research and Evaluation Steering Committee who will review and provide inputs to all the deliverables of this study.

REQUEST FOR PROPOSAL

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RFP-9124859

United Nations Children’s Fund Cambodia Country Office No. 11, Street 75, Sangkat Sraschark P.O. Box 176, Phnom Penh, Cambodia

Telephone +855.23.426.214 Facsimile +855.23.426.284 www.unicef.org.kh

ANNEX I - UNICEF SPECIAL TERMS AND CONDITIONS 1. UNETHICAL BEHAVIOUR UNICEF strictly enforces a policy of zero tolerance concerning unethical, unprofessional or fraudulent acts of UNICEF bidders. Accordingly, any registered bidder that is found to have undertaken unethical, unprofessional or fraudulent activities will be suspended or forbidden from continuing business relations with UNICEF. 2. CORRUPT AND FRAUDULENT PRACTICES UNICEF requires that all bidders associated with this Invitation to Bid/Request for Proposal observe the highest standard of ethics during procurement and execution of the work. In pursuance of this policy UNICEF (a) defines for the purpose of this provision the terms set forth as follows: (i) corrupt practice means the offering, giving, receiving or soliciting of anything of value to influence the action of a public official in the procurement process or in the execution of a contract, and (ii) fraudulent practice means a misrepresentation of facts in order to influence a procurement process or the execution of a contract to the detriment of the client, and includes collusive practice among bidders (prior to or after bid submission) designed to establish bid prices at artificial non-competitive levels and to deprive the client of the benefits of free and open competition; (b) will reject a proposal for award if it determines that the selected supplier/contractor have engaged in any corrupt or fraudulent practices in competing for the contract in question; (c) will declare a bidder ineligible, either indefinitely or for a stated period of time, to be awarded a UNICEFfinanced contract if at any time it determines that it has engaged in any corrupt or fraudulent practices in competing for, or in executing a UNICEF-financed contract.

expeditious means for delivering the services and (ii) use an expedited means of delivery, at the Contractor's cost, if reasonably so requested by UNICEF. 5. RIGHTS OF UNICEF In case of failure by the Contractor to perform under the terms and conditions of this Contract, UNICEF may, after giving the Contractor reasonable notice to perform and without prejudice to any other rights or remedies, exercise one or more of the following rights: (a) procure all or part of the services from other sources, in which event UNICEF may hold the Contractor responsible for any excess cost occasioned thereby. In exercising such rights UNICEF shall mitigate its damages in good faith; (b) refuse to accept delivery of all or part of the services; (c) terminate the Contract without any liability for termination charges or any other liability of any kind of UNICEF; (d) for late delivery of services or for services which do not meet UNICEF’s terms of reference/statement of work and are therefore rejected by UNICEF, claim liquidated damages from the Contractor and deducts 0.5% of the value of the services pursuant to a Contract per additional day of delay, up to a maximum of 10% of the value of the Contract. The payment or deduction of such liquidated damages shall not relieve the Contractor from any of its other obligations or liabilities pursuant to this Contract.

3. GUIDELINES ON GIFTS AND HOSPITALITY Bidders shall not offer gifts or hospitality to UNICEF staff members. Recreational trips to sporting or cultural events, theme parks or offers of holidays, transportation, or invitations to extravagant lunches or dinners are also prohibited. 4. LATE DELIVERY Without limiting any other rights or obligations of the parties hereunder, if the Contractor will be unable to deliver the services by the delivery date stipulated in the Contract, the Contractor shall (i) immediately consult with UNICEF to determine the most REQUEST FOR PROPOSAL

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RFP-9124859

United Nations Children’s Fund Cambodia Country Office No. 11, Street 75, Sangkat Sraschark P.O. Box 176, Phnom Penh, Cambodia

Telephone +855.23.426.214 Facsimile +855.23.426.284 www.unicef.org.kh

ANNEX II - UNICEF GENERAL TERMS AND CONDITIONS FOR INSTITUTIONAL/ CORPORATE CONTRACTS 1. ACKNOWLEDGMENT COPY Signing and returning the acknowledgment copy of a contract issued by UNICEF or beginning work under that contract shall constitute acceptance of a binding agreement between UNICEF and the Contractor. 2. DELIVERY DATE Delivery Date to be understood as the time the contract work is completed at the location indicated under Delivery Terms. 3. PAYMENT TERMS (a) UNICEF shall, unless otherwise specified in the contract, make payment within 30 days of receipt of the Contractor's invoice which is issued only upon UNICEF’s acceptance of the work specified in the contract. (b) Payment against the invoice referred to above will reflect any discount shown under the payment terms provided payment is made within the period shown in the payment terms of the contract. (c) The prices shown in the contract cannot be increased except by express written agreement by UNICEF. 4. LIMITATION OF EXPENDITURE No increase in the total liability to UNICEF or in the price of the work resulting from design changes, modifications, or interpretations of the statement of work will be authorized or paid to the contractor unless such changes have been approved by the contracting authority through an amendment to this contract prior to incorporation in the work. 5. TAX EXEMPTION Section 7 of the Convention on the Privileges and Immunities of the United Nations provides, inter alia, that the UN, including its subsidiary organs, is exempt from all direct taxes and is exempt from customs duties in respect of articles imported or exported for its official use. Accordingly, the Vendor authorizes UNICEF to deduct from the Vendor's invoice any amount representing such taxes or duties charged by the Vendor to UNICEF. Payment of such corrected invoice amount shall constitute full payment by UNICEF. In the event any taxing authority refuses to recognize the UN exemption from such taxes, the Vendor shall immediately consult with UNICEF to determine a mutually acceptable procedure. Accordingly, the Contractor authorizes UNICEF to deduct from the Contractor’s invoice any amount representing such taxes, duties, or charges, unless the Contractor has consulted with UNICEF before the REQUEST FOR PROPOSAL

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payment thereof and UNICEF has, in each instance, specifically authorized the Contractor to pay such taxes, duties or charges under protest. In that event, the Contractor shall provide UNICEF with written evidence that payment of such taxes, duties or charges has been made and appropriately authorized. 6. LEGAL STATUS The Contractor shall be considered as having the legal status of an independent contractor vis-à-vis UNICEF. The Contractor’s personnel and sub-contractors shall not be considered in any respect as being the employees or agents of UNICEF. 7. CONTRACTOR’S RESPONSIBILITY FOR EMPLOYEES The Contractor shall be responsible for the professional and technical competence of its employees and will select, for work under this Contract, reliable individuals who will perform effectively in the implementation of the Contract, respect the local customs and conform to a high standard of moral and ethical conduct. 8. INDEMNIFICATION The Contractor shall indemnify, hold and save harmless and defend, at its own expense, UNICEF, its officials, agents, servants and employees, from and against all suits, claims, demands and liability of any nature or kind, including their costs and expenses, arising out of the acts or omissions of the Contractor or its employees or sub-contractors in the performance of this Contract. This provision shall extend, inter alia, to claims and liability in the nature of workmen’s compensation, product liability and liability arising out of the use of patented inventions or devices, copyrighted material or other intellectual property by the Contractor, its employees, officers, agents, servants or sub-contractors. The obligations under this Article do not lapse upon termination of this Contract. 9. INSURANCE AND LIABILITIES TO THIRD PARTIES (a) The Contractor shall provide and thereafter maintain insurance against all risks in respect of its property and any equipment used for the execution of this Contract. (b) The Contractor shall provide and thereafter maintain all appropriate workmen’s compensation and liability insurance, or its equivalent, with respect to its employees to cover claims for death, bodily injury or damage to property arising from the execution of this Contract. The Contractor represents that the liability insurance includes sub-contractors. (c) The Contractor shall also provide and thereafter maintain liability insurance in an adequate amount to RFP-9124859

United Nations Children’s Fund Cambodia Country Office No. 11, Street 75, Sangkat Sraschark P.O. Box 176, Phnom Penh, Cambodia

cover third party claims for death or bodily injury, or loss of or damage to property, arising from or in connection with the provision of work under this Contract or the operation of any vehicles, boats, airplanes or other equipment owned or leased by the Contractor or its agents, servants, employees or subcontractors performing work or services in connection with this Contract. (d) Except for the workmen’s compensation insurance, the insurance policies under this Article shall: (i) name UNICEF as additional insured; (ii) include a waiver of subrogation of the Contractor’s rights to the insurance carrier against UNICEF; (iii) provide that UNICEF shall receive thirty (30) days written notice from the insurers prior to any cancellation or change of coverage. (e) The Contractor shall, upon request, provide UNICEF with satisfactory evidence of the insurance required under this Article. 10. SOURCE OF INSTRUCTIONS The Contractor shall neither seek nor accept instructions from any authority external to UNICEF in connection with the performance of its services under this Contract. The Contractor shall refrain from any action which may adversely affect UNICEF or the United Nations and shall fulfill its commitments with the fullest regard to the interests of UNICEF. 11. ENCUMBRANCES/LIENS The Contractor shall not cause or permit any lien, attachment or other encumbrance by any person to be placed on file or to remain on file in any public office or on file with UNICEF against any monies due or to become due for any work done or materials furnished under this Contract, or by reason of any other claim or demand against the Contractor. 12. TITLE TO EQUIPMENT Title to any equipment and supplies which may be furnished by UNICEF shall rest with UNICEF and any such equipment shall be returned to UNICEF at the conclusion of this Contract or when no longer needed by the Contractor. Such equipment when returned to UNICEF shall be in the same condition as when delivered to the Contractor, subject to normal wear and tear. 13.

COPYRIGHT, PATENTS AND OTHER PROPRIETARY RIGHTS UNICEF shall be entitled to all intellectual property and other proprietary rights including but not limited to patents, copyrights and trademarks, with regard to documents and other materials which bear a direct relation to or are prepared or collected in consequence or in the course of the execution of this contract. At UNICEF's request, the Contractor shall take all REQUEST FOR PROPOSAL

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necessary steps, execute all necessary documents and generally assist in securing such proprietary rights and transferring them to the UNICEF in compliance with the requirements of the applicable law. 14. CONFIDENTIAL NATURE OF DOCUMENTS (a) All maps, drawings, photographs, mosaics, plans, reports, recommendations, estimates, documents and all other data compiled by or received by the Contractor under this Contract shall be the property of UNICEF, shall be treated as confidential and shall be delivered only to the UN authorized officials on completion of work under this Contract. (b) The Contractor may not communicate any time to any other person, Government or authority external to UNICEF, any information known to it by reason of its association with UNICEF which has not been made public except with the authorization of the UNICEF; nor shall the Contractor at any time use such information to private advantage. These obligations do not lapse upon termination of this Contract with UNICEF. 15. FORCE MAJEURE; OTHER CHANGES IN CONDITIONS (a) In the event of and as soon as possible after the occurrence of any cause constituting force majeure, the Contractor shall give notice and full particulars in writing to UNICEF of such occurrence or change if the Contractor is thereby rendered unable, wholly or in part, to perform its obligations and meet its responsibilities under this Contract. The Contractor shall also notify UNICEF of any other changes in conditions or the occurrence of any event which interferes or threatens to interfere with its performance of the Contract. On receipt of the notice required under this Article, UNICEF shall take such action as, in its sole discretion, it considers to be appropriate or necessary in the circumstances, including the granting to the Contractor of a reasonable extension of time in which to perform its obligations under the Contract. (b) If the Contractor is rendered permanently unable, wholly, or in part, by reason of force majeure to perform its obligations and meet its responsibilities under this Contract, UNICEF shall have the right to suspend or terminate this Contract on the same terms and conditions as are provided for in Article 14, “Termination”, except that the period of notice shall be seven (7) days instead of thirty (30) days. (c) Force majeure as used in this Article means acts of God, war (whether declared or not), invasion, revolution, insurrection or other acts of a similar nature or force. 16. TERMINATION If the Contractor fails to deliver any or all of the deliverables within the time period(s) specified in the contract, or fails to perform any of the terms, RFP-9124859

United Nations Children’s Fund Cambodia Country Office No. 11, Street 75, Sangkat Sraschark P.O. Box 176, Phnom Penh, Cambodia

conditions, or obligations of the contract, or should the Contractor be adjudged bankrupt, or be liquidated or become insolvent, or should the contractor make an assignment for the benefit of its creditors, or should a Receiver be appointed on account of the insolvency of the contractor, UNICEF may, without prejudice to any other right or remedy it may have under the terms of these conditions, terminate the Contract, forthwith, in whole or in part, upon thirty (30) days notice to the Contractor. UNICEF reserves the right to terminate without cause this Contract at any time upon thirty (30) days prior written notice to the Contractor, in which case UNICEF shall reimburse the Contractor for all reasonable costs incurred by the Contractor prior to receipt of the notice of termination. In the event of any termination no payment shall be due from UNICEF to the Contractor except for work and services satisfactorily performed in conformity with the express terms of this contract. Upon the giving of such notice, the Contractor shall have no claim for any further payment, but shall remain liable to UNICEF for reasonable loss or damage which may be suffered by UNICEF for reason of the default. The Contractor shall not be liable for any loss or damage if the failure to perform the contract arises out of force majeure. Upon termination of the contract, UNICEF may require the contractor to deliver any finished work which has not been delivered and accepted, prior to such termination and any materials or work-in-process related specifically to this contract. Subject to the deduction of any claim UNICEF may have arising out of this contract or termination, UNICEF will pay the value of all such finished work delivered and accepted by UNICEF. The initiation of arbitral proceedings in accordance with Article 22 “Settlement of Disputes” below shall not be deemed a termination of this Contract. 17. SUB-CONTRACTING In the event the Contractor requires the services of subcontractors, the Contractor shall obtain the prior written approval and clearance of UNICEF for all subcontractors. The approval of UNICEF of a subcontractor shall not relieve the Contractor of any of its obligations under this Contract. The terms of any subcontract shall be subject to and in conformity with the provisions of this Contract. 18. ASSIGNMENT AND INSOLVENCY (a) The Contractor shall not, except after obtaining the written consent of UNICEF, assign, transfer, pledge or make other dispositions of the Contract, or any part thereof, of the Contractor's rights or obligations under the Contract. (b) Should the Contractor become insolvent or should REQUEST FOR PROPOSAL

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control of the Contractor change by virtue of insolvency, UNICEF may, without prejudice to any other rights or remedies, terminate the Contract by giving the Contractor written notice of termination. 19.

USE OF UNITED NATIONS AND UNICEF NAME AND EMBLEM

The Contractor shall not use the name, emblem or official seal of the United Nations or UNICEF or any abbreviation of these names for any purpose. 20. OFFICIALS NOT TO BENEFIT The Contractor warrants that no official of UNICEF or the United Nations has received or will be offered by the Contractor any direct or indirect benefit arising from this Contract or the award thereof. The Contractor agrees that breach of this provision is a breach of an essential term of the Contract. 21. PROHIBITION ON ADVERTISING The Contractor shall not advertise or otherwise make public that the Vendor is furnishing goods or services to UNICEF without specific permission of UNICEF. 22. SETTLEMENT OF DISPUTES (a) Amicable Settlement. The Parties shall use their best efforts to settle amicably any dispute, controversy or claim arising out of, or relating to this Contract or the breach, termination or invalidity thereof. Where the parties wish to seek such an amicable settlement through conciliation, the conciliation shall take place in accordance with the UNCITRAL Conciliation Rules then obtaining, or according to such other procedure as may be agreed between the parties. (b) Arbitration. Any dispute, controversy or claim between the Parties arising out of this Contract or the breach, termination or invalidity thereof, unless settled amicably under the preceding paragraph of this Article within sixty (60) days after receipt by one Party or the other Party’s request for such amicable settlement, shall be referred by either Party to arbitration in accordance with the UNCITRAL Arbitration Rules then obtaining. The arbitral tribunal shall have no authority to award punitive damages. In addition, the arbitral tribunal shall have no authority to award interest in excess of six percent (6%) and any such interest shall be simple interest only. The Parties shall be bound by any arbitration award rendered as a result of such arbitration as the final adjudication of any such controversy, claim or dispute. 23. PRIVILEGES AND IMMUNITIES The privileges and immunities of the UN, including its subsidiary organs, are not waived. 24. CHILD LABOUR UNICEF fully subscribes to the Convention on the Rights RFP-9124859

United Nations Children’s Fund Cambodia Country Office No. 11, Street 75, Sangkat Sraschark P.O. Box 176, Phnom Penh, Cambodia

of the Child and draws the attention of potential suppliers to Article 32 of the Convention which inter alia requires that a child shall be protected from performing any work that is likely to be hazardous or to interfere with the child's education, or to be harmful to the child's health or physical, mental, spiritual, moral or social development. 25. ANTI-PERSONNEL MINES UNICEF supports an international ban on the manufacture of anti-personnel mines. Anti-personnel mines have killed and maimed thousands of people, of whom a large proportion are children and women. Anti-personnel mines present a serious obstacle to the return of populations displaced from their residences by fighting around their villages and homes. UNICEF has, therefore, decided not to purchase products from companies that sell or manufacture anti-personnel mines or their components. 26. AUTHORITY TO MODIFY No modification or change in this Contract, no waiver of any of its provisions or any additional contractual relationship of any kind with the Contractor shall be valid and enforceable against UNICEF unless provided by an amendment to this Contract signed by the authorized official of UNICEF.

27. REPLACEMENT OF PERSONNEL UNICEF reserves the right to request the Contractor to replace the assigned personnel if they are not performing to a level that UNICEF considers

REQUEST FOR PROPOSAL

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Telephone +855.23.426.214 Facsimile +855.23.426.284 www.unicef.org.kh

satisfactory. After written notification, the Contractor will provide curriculum vitae of appropriate candidates within three (3) working days for UNICEF review and approval. The Contractor must replace the unsatisfactory personnel within seven (7) working days of UNICEF’s selection. If one or more key personnel become unavailable, for any reason, for work under the contract, the Contractor shall (i) notify the project authority at least fourteen (14) days in advance, and (ii) obtain the project authority’s approval prior to making any substitution of key personnel. Key personnel are designated as follows: (a) Personnel identified in the proposal as key individuals (as a minimum, partners, managers, senior auditors) to be assigned for participation in the performance of the contract. (b) Personnel whose resumes were submitted with the proposal; and (c) Individuals who are designated as key personnel by agreement of the Contractor and UNICEF during negotiations. In notifying the project authority, the Contractor shall provide an explanation of circumstances necessitating the proposed replacement(s) and submit justification and qualification of replacement personnel in sufficient detail to permit evaluation of the impact on the engagement. Acceptance of a replacement person by the project authority shall not relieve the Contractor from responsibility for failure to meet the requirements of the contract.

RFP-9124859