MAY 2014

venezuela

Country and Sector Analysis Report

2014 DFS Services L.L.C. Presidential Palace, Caracas, VE

sector analysis overview Diners Club International® is owned by Discover

We realize our customers, especially those in

Financial Services® (NYSE: DFS), a direct

the corporate sector, desire ease of card use

banking and payment services company with

when traveling globally. In recognition of this

one of the most recognized brands in U.S.

need, Diners Club continues to increase card

financial services. Established in 1950, Diners

acceptance in the travel and entertainment

Club International became the first multi-purpose

(T&E) sector. Additionally, we are optimizing

charge card in the world, launching a financial

geographical and sector penetration within

revolution in how consumers and companies

select markets.

pay for products and services. Today, Diners Club® is a globally recognized brand serving the payment needs of select and affluent consumers, offering access to more than 512 airport lounges worldwide, and providing corporations and small business owners with a complete array of expense management solutions. With acceptance in more than 185 countries and territories, millions

This Country and Sector Analysis report serves as a quarterly guide to merchant acceptance within select countries. This report provides a snapshot of acceptance at travel and entertainment (T&E) merchants which had a minimum of one transaction over a rolling 12 month period. Additionally, we have added an external source, Lanyon1, as a source for the hotel sector.

of merchant locations and access to over 1M cash access locations and ATMs, Diners Club is uniquely qualified to serve its cardmembers all over the world.

1. Lanyon is a leading provider of content and spend management solutions to the travel, transportation and hospitality industries.

2014 DFS Services L.L.C. Caracas, VE

Table of contents

04

Hotels

05

Retail

06

Restaurants

07

Travel and Transportation

08

cash advance

The information contained in this document is confidential and proprietary and is based on internal and external research. Any unauthorized use, copying, dissemination or disclosure of this information is strictly prohibited. Diners Club International® does not give any warranties or representations (express or implied) with regard to the accuracy, quality, timeliness, reliability or completeness of any information contained in this document. Canaima Lagoon, VE

4

venezuela – HOTELS GERMANY

The following provides a current snapshot of Diners Club acceptance at major hotel chains. There is also strong coverage in the top domestic chains and independent establishments, some of which are also highlighted below.

Major Chains Best Western International Crowne Plaza Hotels Directors Studios Hotel Caracas Cumberland Hotel Chacao Cumberland Hotel Kristoff Hotel Maracaibo Cumberland Embassy Suites

Howard Johnson Howard Johnson Tinajero Inter-Continental Hotels Intercontinental Tamanaco Caracas JW Marriott Jw Marriott Hotel Caracas

Melia Hotels International Gran Melia Caracas Suites NH Hotels Hesperia World Trade Center Valencia Ramada Inns Ramada Isla de Margarita

Lexington Collection by Vantage Hotel Miranda Cumberland

Embassy Suites By Hilton independents Hotel Jirahara

Hotel Tacarigua

President Hotel

Hotel Park

Pestana Caracas Hotel & Suites

Trinitarias Suites

2013 DFS Services L.L.C. 2014 DFS Services L.L.C.

5

GERMANY venezuela – Retail

Diners Club is widely accepted at retail stores and luxury brands and continues to grow the retail footprint. Acadia Outdoors

Inversiones Casmo

Pro Player

Action Sport

Inversiones Finago

Pronto Metropolis Valencia

Acuario Tropical

Joyeria Walter Design

Puerto Escondido

Adidas

Just For Kids

Rasaji C.A.

Armi Sambil Valencia

Ke Cueros Sambil

Represent

Atelier Lavinia

La Grotte De Chandon

Rori Tiendas Parque Aragua

Beco

Le Glam Margarita

Sanfar Farmacia

Casablanca Weekend

Leowal Sport

Shoe Box

Centro 99

Locatel Chacaito Farmacia

Sigo Super Market

Chevignon

Los Campitos

Skechers

Chicas Y Chicos

Los Principitos

Smile

Ciudad Mobilia

Los Principitos Maracaibo

Sport & More

Componix

Luis Fashion

Store Surprises

Creancy Joyas

Makro La Urbina

Tempo Sambil

Dibs Chikiticos

Maximo Nautica Boutique

Tic Tac Mania

Distribuidora Global Brand Jk

Mega Ciudad Del Mueble

Tienda Express Vistalago

Don Lolo

Miss Poem

Tienda Totto

El Palacio Del Blumer Pampatar

Montecristo

Tommy Hilfiger

El Yaque

Mystic

Tommy Kids

Exotik

Nautica La Vela

Topi Top

Farmacia

Nike Store

Tu Gran Optica

Feetfirst

Opticolor

Victoria Secret

Ferret El Araguaney

Osco Lago Mall

Viveres De Candido

Giordano Trinitarias

Palmania Electronica

Zapateria Los Angeles

Hipermercado Garzon

Perfumeria

Zara

2013 DFS Services L.L.C. 2014 DFS Services L.L.C.

6

venezuela – restaurants GERMANY

Diners Club is widely accepted at many restaurants and continues to grow the restaurant footprint. Bar Restaurant Guernica

Hard Rock Cafe

Rest Juan Griego

Burger King

Juan Sebastian Bar

Rumbach

Ebellis

McDonald’s

2013 DFS Services L.L.C. 2014 DFS Services L.L.C.

7

GERMANY venezuela – Travel and Transportation

Diners Club is accepted at several travel related merchants and continues to grow the travel footprint. Airlines Alitalia Maiquetia

Avianca Aeropuerto

Iberia Aeropuerto

American Airlines

Copa Valencia

Lufthansa

Islamar

Rental Cars Unirent Travel Agencies

Turismo International

Viajes

Victoria Travel

The information contained in this document is confidential and proprietary and is based on internal and external research. Any unauthorized use, copying, dissemination or disclosure this information 2013 DFSofServices L.L.C. is strictly prohibited. Diners Club International® does not give any warranties or representations (express or implied) with regard to the accuracy, quality, timeliness, reliability or completeness of any information contained in this document. Caracas Airport, VE

8

GERMANY venezuela – Cash Advance

CASH ADVANCE Diners Club cardmembers can withdraw cash from almost 1,400 ATMs in Venezuela.

atm partners Banco Mercantil

Citibank

Easily locate the ATMs in Venezuela by accessing the DCI Global ATM locator at

https://www.DINERSCLUBCASH.COM/locator/search.do

CONTACT US If you have questions about acceptance, or you have encountered preferred establishments that currently do not accept Diners Club, please contact us. Our sales team will get in touch with the establishment to negotiate Diners acceptance.

SEND ALL INQUIRIES TO

[email protected]

The information contained in this document is confidential and proprietary and is based on internal and external research. Any unauthorized use, copying, dissemination or disclosure of this information is strictly prohibited. Diners Club International® does not give any warranties or representations (express or implied) with regard to the accuracy, 2013 DFS Services L.L.C. or completeness of any information contained in this document. quality, timeliness, reliability Canaima Lagoon, VE