G E T STA RT ED W ITH

REPORTING & ANALYTICS

REPORTS OVERVIEW Group Report Engagement Report Team Report Facebook Report Twitter Report Twitter Trends Report Twitter Comparison Report Google Analytics Report Instagram Profiles Report Sent Messages Report

G ET T ING STA RT ED WIT H T H E

GROUP REPORT Use this at-a-glance report to gain insight on the overall health of your profiles.

View all profiles in your account or customize your report to meet your company’s needs.

All Profiles

GROUP STATS

Customize Report

General stats across your Sprout Coffee Co. group.

Incoming Messages

A big picture look of overall interactions, impressions and message stats for your connected profiles.

2,828 3.9K INTERACTIONS

Sent Messages

1,233

New Twitter Followers

1,260

BY 2.5K UNIQUE USERS 17.5M IMPRESSIONS New Facebook Fans

TWITTER STATS

461

Stats for 4 Twitter accounts in the Sprout Coffee Co. group.

FOLLOWER DEMOGRAPHICS

TWITTER STATS

62%

38%

MALE FOLLOWERS

FEMALE FOLLOWERS

1,260 New followers in this time period

18-20

1,733

21-24

Link Clicks

25-34

1,918 Mentions

35-44

1,153

45-54

Stats by network give you insight into trends among your Twitter and Facebook audiences.

Retweets

55-64 65+

DAILY ENGAGEMENT MENTIONS 1,865

RETWEETS 1,146

596

250

Plain Text 150

153

Links to Pages 50

111 FEB 24

FACEBOOK STATS

MAR 03

MAR 10

MAR 17

MAR 25

Photo Links

Stats for 3 Facebook Pages in the Sprout Coffee Co. group.

MY FACEBOOK PAGES 45,897 total Likes and 284 people talking about this NEW FANS 458

UNLIKED YOUR PAGE 95

30

10

FEB 24

MAR 03

MAR 10

MAR 17

MAR 25

Use Mentions and Retweets to analyze the performance of your Twitter content.

PAGE IMPRESSIONS IMPRESSIONS 279,421 by 194,935 USERS

30

10

FEB 24

MAR 03

IMPRESSIONS BREAKDOWN

MAR 10

MAR 17

MAR 25

IMPRESSIONS BY DAY SUN MON TUE

Use Facebook performance data to schedule and target messages for maximum reach.

WED THU Mention 48.6k

Check-in 0

Page Post 18.8k Question 0 Fan 7.2k

Coupon 0

User Post 33

Other 0

Organic 2.5m Viral 74.7k

FRI SAT

Paid 59.0k

IMPRESSIONS BY AGE & GENDER

62%

38%

MALE FANS

FEMALE FANS

IMPRESSIONS BY LOCATION

623k

18-20

Toronto

21-24

Montreal

25-34

London

35-44

Vancouver

45-54

Chicago

55-64 65+

162k

122k

G ET T ING STA RT ED WIT H T H E

ENGAGEMENT REPORT Dig into how well your company is engaging with Fans and Followers.

View all profiles in your account or customize your report to meet your company’s needs.

All Profiles

Customize Report

50th

75th

90th

faster

20th

you rank in the

RES PO N S E TIME

See how your brand’s engagement compares to your peer group.

78th

All Accounts

P E R CE N T I L E

slower

for Response Rate

The higher the percentile, the better you stack up against similar profiles!

fewer responses

more responses

RESPONSE RATE

INBOUND VS. REPLIES 50

Quickly identify peaks (or valleys) in inbound messages.

1,440

40

ESTIMATED INBOUND

30 20

1,246

10 FEB 24

MAR 03

MAR 10

MAR 17

MAR 25

REPLIES SENT

INBOUND VS. REPLIES 50

Dive deeper into your recent response rate and times to uncover gaps in coverage...

40

62%

30 20

RESPONSE RATE

10

FEB 24

MAR 03

MAR 10

MAR 17

We use a proprietary algorithm to determine which messages need a response to measure how well you’re engaging. Indicators include who, what, when, where, why, question marks and more.

MAR 25

DAILY RESPONSE TIME 750 min

67MIN

500 min

...or improved customer service.

AVG RESPONSE TIME

250 min 0 min

FEB 24

MAR 03

MAR 10

MAR 17

MAR 25

TIME DISTRIBUTION UNDER 24 HOURS

100%

UNDER 12 HOURS

98%

UNDER 6 HOURS

92%

UNDER 3 HOURS

86%

UNDER 1 HOURS

UNDER 30 MINS

85%

67%

Measure and understand your social media responsiveness so you can track improvement.

BY DAY OF WEEK RESPONSE RATE 70%

73%

84%

64%

61% 45%

43%

MON

51 min

TUE

WED

THU

25 min

FRI

SAT

SUN

229 min

244 min

Compare the messages you should have responded to against those you actually did.

59 min

81 min

86 min

RESPONSE TIME

Pinpoint the times of day that you need to step up your responsiveness...

BY THE HOUR FROM 8 am TO 5 pm RESPONSE RATE IS 66%

FROM 8 am TO 5 pm RESPONSE RATE IS 43 min

12 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11

12 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11

...so you can allocate resources and manage workflow accordingly.

G ET T ING STA RT ED WIT H T H E

TEAM REPORT Gather insights about your team’s performance on social media.

See which team members are most actively pushing content out to your networks!

Compare replies to Fans and Followers...

PUBLISHING

DARRYL V. 56.00 Daily Average

1,195 REPLIES / 1,680 TOTAL POSTS

...to all posts published by that user.

KEENAN S. 37.00 Daily Average 678 / 701

KRISTIN J. 29.00 Daily Average 567 / 680

TALIA G. 18.00 Daily Average 320 / 531

MIRZA M. 9.04 Daily Average 302 / 340

TIFFANY B. 3.10 Daily Average 125 / 287

?

NON-SPROUT 332

Get insight into adoption and application usage among your team.

Messages sent through services other than Sprout cannot be attributed to a specific team member.

Pinpoint your top performers with task activity data.

TASKS TASK-OWNER

ASSIGNED

COMPLETED

FIRST-TOUCH

ACTIVE-TASK-TIME

TASK-RESOLUTION

COMPLETION-RATIO

78

67

2 hrs

3 hrs

3 hrs

86%

34

34

5 mins

6 hrs

5 hrs

100%

28

20

7 hrs

24 hrs

24 hrs

71%

12

11

12 hrs

30 min

20 min

92%

11

11

8 min

16 hrs

17 hrs

100%

7

4

6 hrs

6 hrs

6 hrs

57%

See which team members are managing and completing tasks and how long it takes.

G ET T ING STA RT ED WIT H T H E

FACEBOOK REPORT Analyze your Facebook page data at a granular level for deeper insights.

MY FACEBOOK PAGES 45,897 total Likes and 284 people talking about this NEW FANS 1,025

UNLIKED YOUR PAGE 213

30

10

Track potential views by any Facebook user, including views from Fans or non-Fans interacting with your content.

FEB 24

MAR 03

MAR 10

MAR 17

MAR 25

PAGE IMPRESSIONS IMPRESSIONS 558,806 by 440,398 USERS

30

10

FEB 24

MAR 03

IMPRESSIONS BREAKDOWN

MAR 10

MAR 17

MAR 25

IMPRESSIONS BY DAY SUN MON TUE WED

Mention 16.6k

Check-in 0

Organic 2.5m

Page Post 4.1k

Question 0

Viral 74.7k

Fan 924k

Coupon 0

Paid 59.0k

User Post 33

Other 0

IMPRESSIONS BY AGE & GENDER

62%

38%

MALE FANS

FEMALE FANS

THU FRI SAT

IMPRESSIONS BY LOCATION 623k

18-20

Toronto

21-24

Montreal

25-34

London

35-44

Vancouver

45-54

Chicago

162k

122k

Use impressions to better understand who may see your content...

55-64 65+

SHARED STORIES STORIES CREATED 1,834

BY 1,745 USERS

100

50

FEB 24

MAR 03

MAR 10

MAR 17

MAR 25

...and use sharing data to understand who is actually interacting with your content.

SHARE TYPE

SHARING BY DAY Fan 1,052

SUN

Other 656

MON

Page Post 106

TUE

User Post 57

WED

Mention 0

THU

Checkin 0 Question 0

FRI

Coupon 0

SAT

SHARING BY AGE & GENDER

SHARING BY LOCATION

62%

38%

MALE FANS

FEMALE FANS

623k

18-20

Toronto

21-24

Montreal

25-34

London

35-44

Vancouver

45-54

Chicago

162k

122k

55-64 65+

BY STORY TYPE

AVG. PER POST

TOTAL

379

144k

46

2k

12%

14%

Reach

Link 12k Photo 5k

People Talking About This

Status 987

Engagement

See the number of unique Fans that saw your post. Reach is more accurate than impressions, which are potential views.

CONTENT BREAKDOWN

See the content your audience likes best! Use message performance stats to make informed decisions as you develop content.

Message Sent Sprout Queue just got a major make-over! Account owners...

Reach

Engaged

Talking

Likes

Comments

Shares

Engagment-▼

1.1k

132

28

27

12

12

26.00%

1.2k

154

30

25

04

12

24.35%

171

12

05

23.00%

Feb 26, 2015 at 10:01 am The main highlight of Sprout Halloween? The costumes! Feb 29, 2015 at 11:01 am Today is #FormalFriday! Join us in supporting our friends...

16

14

18

March 7, 2015 at 6:53 pm Digital and social media afford businesses of all sizes a...

753

81

27

24

5

4

19.77%

983

145

103

17

16

8

18.67%

562

42

13

11

1

1

14.00%

470

28

4

4

--

1

10.00%

March 20, 2015 at 11:10 am During the past year, some surprising trends emerged in t... March 3, 2015 at 8:30 am Customers love feelin' the love. And small gestures of ap... Feb 24, 2015 at 8:45 am Need to add another team member to help manage your... March 16, 2015 at 2:46 pm

Filter the data to view the metrics that are most important to your business.

G ET T ING STA RT ED WIT H T H E

TWITTER PROFILES REPORT Track how well you communicate with your audience to determine Twitter performance.

ChiSproutCoffee

MySproutCoffee

BosSproutCoffee

Add multiple profiles for big-picture insight into Twitter content and social performance.

2 More...

This Month

Export

Twitter Activity Overview

See the number of times your content was actually seen on Twitter.

8,431,458

6,326,173

4,458

TOTAL IMPRESSIONS

TOTAL ENGAGMENTS

LI N K C L I C KS

Determine the real value of a Tweet through a more holistic look into how your followers engage with your content.

Audience Growth AUDIENC E G ROW TH , BY DAY

N E W FO LLOW E R A LE RTS

AC T UA L FO L LOW E R S GA I N E D

Pinpoint content that drives audience growth (or decline) to adjust your strategy accordingly.

120

90

60

30

0 1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

FOLLOW ER METRIC S

17

18

19

20 21

22 23 24 25 26 27

2 8 2 9 30

TOTA LS

Total Followers

47,723

New Follower alerts

1,483

Actual Followers gained

1,201

Your Followers increased by

▲

2.4%

Since Last Month

121

People that you Followed

The net number of new follower alerts and unfollows shows true audience growth.

Posts & Conversations

MESSAG ES PER DAY

SENT

RECEIVED

40 0

300

200

Hover over the line graphs to see the data breakdown on a given day.

100

0 1

2

3

4

5

6

SENT/REC EIVED METRIC S

Tweets sent Direct Messages sent

Total Sent

7

8

9

10

11

12

13

14

15

16

17

18

20 21

22 23 24 25 26 27

28 29 30

TOTA LS

922 84

The number of messages you sent increased by

▲

1,006

Mentions received

1,243

Direct Messages received

1,243

Total Received

19

2,486

2.4%

Since Last Month

The number of messages you received decreased by

▼

4.5%

Since Last Month

Analyze the number of Tweets sent and received against your content strategy to drive growth and conversations.

Your Content & Engagement Habits SENT MESSAG E C ONTENT

YO U R T W E E T I N G B E HAV I O R

90%

677

C O N V E R SAT I O N

10%

PL A I N T E X T

922

184

U PDA T E S

35%

PAG E L I N KS

TW EETS SENT

61

N E W C O N TAC TS

65%

PHOTO LI N KS

VS. 65% EXISTING

Audience Engagement

Visualize trends in how your followers engage with your content.

ENGAG EMENTS PER DAY

R E PL I E S

R E T W E E TS

FAVO R I T E S

92 2 T W E E TS S E N T

40 0

300

200

100

0 1

2

3

4

5

6

ENGAG EMENT METRIC S

Replies

8

9

10

11

12

13

14

15

16

17

18

19

20 21

22 23 24 25 26 27

The number of engagements increased by

▲

917

Favorites

28 29 30

TOTA LS

2,081

Retweets

Use breakdowns by follower to compare performance across date ranges and profiles with varying follower counts.

7

2,081

Engagements per follower

0.1

Impressions per follower

9.4

Engagements per Tweet

8.3

0.8%

Since Last Month

The number of impressions per Tweet decreased by

▼

0.6%

Since Last Month

Impressions per Tweet

Engagements per Impression

759.9 0.0

Audience Demographics FOLLOW ERS BY AG E 18–20 21–24 25–34

FO LLOW E R S BY G E N DE R

41%

FEMALE FOLLOWERS

3 5 –44 45 – 5 4 55–64

59%

MALE FOLLOWERS 65+

Men between ages of 25-34 appear to be the leading force among your recent followers.

Hold yourself accountable to always engage with followers to give the best social experience.

Twitter Stats by Profile Total Followers

Follower Growth

Impressions

Impressions per Follower

Engagements

Engagements per Follower

Retweets

Clicks

@MySproutCoffee

44,425

6.5%

69,425

3.7

986

4.2

78

986

@ChiSproutCoffee

4,425

-4.4%

34,425

6.7

986

1.2

758

66

@BosSproutCoffee

34,425

9.5%

54,425

3.7

36

9.9

34

986

@NYCSproutCoffee

78,425

18.1%

34,425

6.7

486

52.5

478

56

@SFSproutCoffee

14,425

-2.2%

67,425

3.3

686

85.5

489

986

Twitter Profile

Evaluate and benchmark efforts by comparing performance of individual profiles.

G ET T ING STA RT ED WIT H T H E

TRENDS REPORT Gain insight to what is being said about your brand and who is saying it.

A report for each of your handles! Uncover products or services your customers are talking about. Identify possible service issues.

March 2015

Cafe Sprout Chicago

Based on 3,032 @mentions to @CafeSprout_Chi

@CafeSprout_Chi

TO PI CS ME N T I O NED

H ASH TAGS MENTIONED

with @MySproutCoffee

with @MySproutCoffee

coffee hot delicious amazing perfect best

order wrong fast finally late messed

morning start great perfect better worse

567

#sproutblend

489

#sproutfail

405

#tired

398

#daylightsavings

almond milk latte delicious capp finally

586

coffee dark new flavorful delish

544

wrong order coffee today wake

535

fix caffeine need coffee addict

See which hashtags gained traction! Discover hashtags people are using organically...

489

sucks hard tired dark sleep

...and identify opportunities to tie into timely events that align with your brand.

SHOW A L L

TOPICS & HASHTAGS FREQUENTLY MENTIONED with @MySproutCoffee M AR C H 2 0 1 5 50

See spikes around popular topics and hashtags associated with your brand to pinpoint correlations and relationships.

40 30 20 10 0

1

2

3

4

5

6

7

8

9

10

11

1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 2 3 2 4 2 5 2 6 2 7 2 8 2 9 30

CHOOSE TOPICS

C HO O SE HASHTAGS

coffee

order

#sproutblend

#goodmorning

morning

almond

#daylightsavings

#tired

PEOPLE AND BRANDS FREQUENTLY TALKING ABOUT @MySproutCoffee 250

Identify advocates and cultivate new social relationships.

78

54

@smalladi

@joshuasigler

@sevdalija

1,448 Followers

1,448 Followers

1,448 Followers

65

@khkristin 2,631 Followers

13

32

10

9

10

9

10

8

11

@iamtals

@petedykstra

@tiffany_sprout

523 Followers

523 Followers

523 Followers

PEOPLE AND BRANDS FREQUENTLY MENTIONED WITH @MySproutCoffee 65

89

567

@Starbucks

@iamtals

@joshuasigler

5.91m Followers

523 Followers

1,448 Followers

77

@Intelligentsia 32.5k Followers

54

10

9

10

9

10

8

32

20

@DunkinDonuts

@McDonalds

@petedykstra

522k Followers

2.24m Followers

523 Followers

Uncover new competitors or partners to monitor on an ongoing basis through your brand keywords.

G ET T ING STA RT ED WIT H T H E

TWITTER COMPARISON REPORT Keep tabs on your performance compared to competitors or other company profiles.

Reports are unlimited so create as many as you need, as often as you like!

@MySproutCoffee vs @AcmeCoffee

Feb 28–Mar 29

@MySproutCoffee vs @Starbucks @MySproutCoffee vs @DunkinDonuts @MySproutCoffee vs @PetesCoffee

ACME COFFEE

Sprout Coffee Co. MySproutCoffee

E NGAGE M E N T

Acme Coffee Inc. AcmeCoffee

E N GAGE M E N T

86%

67% I N F LU E N C E

I N F LU E N C E

100%

89%

Followers-Gained

1,076

706

Followers-Gained

TWITTER FOLLOWERS SPROUT COFFEE CO 57.3K

ACME COFFEE INC 25.9K

65K 55K 45K 35K 25K 15K

Use breakdown data to get insight on what your competitors are doing to drive new followers and mentions.

FEB 28

MAR 05

MAR 10

MAR 14

MAR 18

MAR 22

MAR 26

TWITTER MENTIONS SPROUT COFFEE CO 3.3K

ACME COFFEE INC 3.4K

300 250 200 150 100 50

FEB 28

MAR 05

MAR 10

MAR 14

MAR 18

MAR 22

MAR 26

Engagement is based around conversation. Use this as a benchmark to set goals and standards.

G ET T ING STA RT ED WIT H T H E

GOOGLE ANALYTICS REPORT View website traffic from a social lens for deeper insight on messages that drive acquisition.

WEBSITE VS. SOCIAL REPORT

Compare traffic driven by social and organic traffic.

From Feb 17 to Mar 17

350k

Website Traffic

300k

977,920

250k

Twitter Mentions

200k

4,555

150k

Articles & Blog

8

100k FEB 17

A chronological list of all your sent messages with a link to your site.

Twitter Mentions only include Tweets with a link to your site.

MAR 01

MAR 09

MAR 17

See what other sites are sending referral traffic! ALL-POSTS

MY-POSTS

WEB

MySproutCoffee Bring a buddy and get 10% off both your coffees bit.ly/aFSD83 (Tweet) by Darryl V. Mar 29 at 10:29 am

MySproutCoffee @JohnMayer will be playing out our SF coffee house bit.ly/aFSD83 (Tweet) by Darryl V. Mar 28 at 6:29 pm

MySproutCoffee It’s sale time! All mugs and travel cups on sale now bit.ly/aFSD83 (Tweet) by Sarah M. Mar 28 at 1:15 pm

MySproutCoffee Interested in learning about our CEO? Read this: bit.ly/ASFD89 (Tweet) by Darryl V. Mar 27 at 10:29 am

MySproutCoffee 2 for on pastries all this week at your local Sprout bit.ly/ASFD89 (Tweet) by Darryl V. Mar 26 at 5:45 pm

MySproutCoffee We just opened a store in London. Check it out bit.ly/ASFD89 (Tweet) by Sarah M. Mar 26 at 8:29 am

MySproutCoffee Tea Tuesdays are back! Buy a tea and get 10% off bit.ly/ASFD89 (Tweet) by Darryl V. Mar 25 at 10:29 am

MySproutCoffee Stop by after 2pm and get 15% off your coffee bit.ly/ASFD89 (Tweet) by Darryl V. Mar 24 at 4:57 pm

MySproutCoffee Interested in helping your community? We can help bit.ly/asf6HJK (Tweet) by Darryl V. Mar 24 at 9:29 am

Social Traffic Sources Facebook

11,386

Twitter

11,287

Others

5,363

YouTube

463

Blogs

149

Q&A Sites

140

Yelp

134

See which of your networks bring in the most clicks. Refers to LinkedIn, Foursquare, reddit, Digg and more.

G ET T ING STA RT ED WIT H T H E

INSTAGRAM PROFILES REPORT Determine the success of your content and make informed strategy decisions.

Add multiple profiles for big-picture insight into Instagram content and social performance.

SproutSocial

Bambu

SproutSocial

SproutSupport

3 More...

This Month

Export

Instagram Profiles Sep 01, 2015–Sep 30, 2015

Top Instagram Posts

Get a snapshot of your most engaged media then review the comprehensive list from the Sent Messages Report. @SproutCoffee

@SproutCoffeeNYC

@SproutCoffeeCHI

425 Engagements

312 Engagements

153 Engagements

Audience Growth

Peaks and valleys give insight into how content drives growth.

AUDIENCE GROWTH, BY DAY

FOL LOW E RS GAI N E D

120

90

60

30

0 1 SEP

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

FOLLOWER METRICS

17

18

19

20 21

TOTAL S

Total Followers

28 29 30

Your Followers increased by

47,723

Followers Gained

22 23 24 25 26 27

2.4%

▲

1,483

Since Last Month

Quickly understand performance trends based on the report period.

121

People that you Followed

Publishing Behavior MEDIA PER DAY

ME D I A S E N T

4

3

Project or demonstrate if your brand’s publishing goals are being met.

2

1

0 1 SEP

2

3

4

5

PUBLISHING METRICS

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20 21

22 23 24 25 26 27

TOTAL S

Photos

50

Videos

8

The number of media you sent increased by

▲

4.1%

Since Last Month

Total Media

28 29 30

58

Outbound Hashtag Performance MOST USED HASHTAGS

Compare which hashtags you use the most to the ones that get the most attention.

MOST E N GAGE D HAS HTAGS

#sproutcoffeeco

154

#sproutcoffee

1167

#dobreakfastright

130

#sproutcoffeeco

1126

#mysproutcoffee

122

#mysproutcoffee

1117

#sproutcoffee

93

#dobreakfastright

168

#latteart

67

#sproutperks

160

#sproutjava

32

#sprout

144

#sprout

13

#latteart

106

#sproutsundays

102

#sproutperks

6

Audience Engagement MEDIA / ENGAGEMENTS PER DAY

LIKES

MEDIA SENT

C OMME N TS

40

30

20

10

0 1 SEP

2

3

4

5

6

7

8

9

10

11

12

13

ENGAGEMENT METRICS

14

15

16

17

18

19

20 21

22 23 24 25 26 27

28 29 30

TOTAL S

Likes Received

994

Comments Received

156

The number of engagements increased by

▲

0.8%

Since Last Month

1,150

Total Engagements

Engagements per Follower

48

Engagements per Media

23

The number of engagements per media decreased by

▼

4.5% Since Last Month

Top Influencers Engaged

Keep tabs on top users that are interacting with your content.

250

78

54

@smalladi

@joshuasigler

@sevdalija

1,448 Followers

1,448 Followers

1,448 Followers

65

@khkristin 2,631 Followers

13

32

10

9

10

9

10

8

11

@iamtals

@petedykstra

@tiffany_sprout

523 Followers

523 Followers

523 Followers

Understand how and when your audience is engaging with your content to maximize results.

Compare profiles to uncover opportunities for improved content and engagement for overall success.

Instagram Stats by Profile Total Followers

Follower Increase

Followers Gained

Media Sent

Comments Sent

Total Engagements

Engagements pre Follower

Engagements per Media

@SproutCoffeeCo

34,421

18%

34

34

5

879

45

3.85

@SproutCoffeeNYC

33,453

18%

46

45

4

879

45

9.65

@SproutCoffeeCHI

56,425

18%

47

35

18

879

45

9.85

@SproutCoffeeBOS

34,425

18%

79

46

13

879

45

7.85

@SproutCoffeeSF

94,427

18%

135

69

4

879

45

9.65

Instagram Profile

G ET T ING STA RT ED WIT H T H E

SENT MESSAGE REPORT See how every message performed so you can gain insight from your great (and not so great) content.

This Week

Sort by date sent, clicks, responses or reach. Click on a message to get additional details on who retweeted your message.

Sent message reports are available for Twitter, Facebook, Instagram and Google+.

Sent Messages Twitter Include DMs Date Sent ▼

Clicks

Responses

Reach @MySproutCoffee @MySproutCoffeeNYC

MySproutCoffee Bring a buddy and get 10% off both

500k

your coffees every #TGIFriday

250k

1m

Facebook

(Tweet) by Darryl V. Mar 29 at 10:29 am

Include PMs Include Comments

MySproutCoffee

Unpublished Posts

@JohnMayer will be playing out our SF coffee house bit.ly/aFSD83/

467k

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899k

Sprout Coffee Co. Sprout Coffee NYC

(Tweet) by Darryl V. Mar 28 at 6:29 pm

Instagram

MySproutCoffee It’s #SpringSale time! All mugs and

567k

travel cups on sale now.

126k

Include Comments

880k

MySprout Coffee

(Tweet) by Sarah M. Mar 28 at 1:15 pm

MySproutCoffeeNYC

Google+

MySproutCoffee Interested in learning more about our CEO? Read this: bit.ly/ASFD89

345k

89k

785k

Include Comments Sprout Coffee Co.

(Tweet) by Darryl V. Mar 27 at 10:29 am

Sprout Coffee NYC MySproutCoffee 2 for on pastries all this week at your

129k

local Sprout #BOGO

120k

456k

Totals for This Week +1’s

(Tweet) by Darryl V. Mar 26 at 5:45 pm

13,000

Comments Clicks

129k

Favorites

120k

Retweets

115k

Replies

Easily resend a high performing message or remove a sensitive message with a click of the mouse.

E XP O RT C SV

34k 456k

Send Again | Remove from Twitter

MySproutCoffee We just opened a store in London. Check out @MySproutCoffeeUK

223k

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178k

23k

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(Tweet) by Sarah M. Mar 26 at 8:29 am

MySproutCoffee Tea Tuesdays are back! Buy a 16 oz tea and get 10% off.

Use the timestamp to benchmark audience patterns.

(Tweet) by Darryl V. Mar 25 at 10:29 am

MySproutCoffee Stop by after 2pm this Wed and get 15% off your coffee drink. (Tweet) by Darryl V. Mar 24 at 4:57 pm

MySproutCoffee Interested in helping your community? We can help bit.ly/asf6HJK (Tweet) by Darryl V. Mar 24 at 9:29 am

MySproutCoffee Bring a buddy and get 10% off both your coffees every #TGIFriday

354 3,400,000

4k

Responses

Reach

Reshares