“Connecting you to the heart of the

Community”

2010 Annual Report

Message from the Chairman of the Board Wow! Where did the year go! It seems only a short time ago that I accepted the opportunity to serve as your chairman. If you recall we were challenged with finding a new CEO and searching for ways to replace declining revenues. Thankfully many dedicated people came together to meet these challenges. Thank you Mark Fisher for chairing the search committee. Thank you Eilleen, Skip, Barb and Ginger for diligently working through the rigorous process of finding our new leader. Upon bringing our new CEO/President, Todd Christensen on board in January 2010, the Executive Committee and Board embarked on a process of solidifying our organizational functionality and fiscal responsibilities during these challenging economic times. Thank you all for your commitment and guidance. Our organization has always focused on membership and the foundation of providing programs of great value to the business needs of community. This year was no different, and is why today our Membership stands at 1,200+. Our organization would not be as strong as it is today if it were not for the immense time, energy and commitment of the hundreds who serve on our committees. A big thanks to all of you and especially those who serve as committee chairs: Sue Spinazza, Jennifer Riley, LaDonna Beaumont, Mike Ward, Carrie Oja, Tyler Simon, Tim Kastning and John Little. A quick review of the past year must acknowledge the unique and highly successful China travel mission. Todd Christensen must be given the credit for bringing this concept to the Board. Todd led the way in developing this new program to encourage international trade and cultural awareness. The successful China trip meets these objectives and generates revenue for the Chamber. Ginger Dalvini, Manager of Operations/Finance at the Chamber, is richly deserving of praise for the volume of organizational efforts needed to operate this new program. Thank you Ginger. Lastly, we need to thank Jim Thompson and the Press for helping to successfully market this program and for their contribution in helping bring back our printed newsletter. Thank you Jim. Other noteworthy heights of the year must include the KTEC victory, the very upbeat, Upbeat Breakfasts, great business-to-business networking opportunities, a successful auction, great events, focused tourism advertising campaigns, two terrific leadership classes, and the retirement of one terrifically dedicated staff member, Toni Sayler. We will miss you Toni. We already have had a jump-start on the next chapter of our great organization with the first Board Retreat in several years. I have great confidence that under Skip Peterson’s leadership, the Coeur d’Alene Area Chamber of Commerce will flourish in 2011. Sincerely,

Steve Wilson 2010 Chairman of the Board Coeur d’Alene Chamber of Commerce

Overview of the Chamber Mission Statement

To promote, support, and advocate for our Members, strengthen the economic climate of the Coeur d’Alene area and further the free enterprise system.

Our Values Leadership:

Providing visionary leadership by looking at the big picture and the long term in formulating policies and positions.

Diverse:

Welcoming the involvement and participation of all people in our programs and activities, and recognizing the benefits that such involvement brings to the organization.

Proactive:

Positioning the Chamber to positively and creatively respond to challenges and opportunities.

Collaborative:

Partnering with stakeholders in addressing common issues and opportunities throughout our region.

Responsive:

Maintaining a flexible and responsive organizational structure so that we can effectively and quickly change activities or programs to serve the needs of our Members in a rapidly changing environment.

Inclusive:

Serving and representing all our member businesses without a focus on any one size of business, geographic area, or industry sector.

Business Driven:

Acting always in the best interest of our Members.

Excellence:

Conducting all activities so as to bring credit to our community and to our Members.

Affiliate Organizations The Chamber provides management services for four other non-profit organizations whose missions complement ours. These services are provided under contract with the Board of Directors of those organizations. These organizations and their missions are: Coeur d’Alene Arts and Culture Alliance - 208.292.1629 • www.ArtsInCdA.org The Coeur d’Alene Arts and Culture Alliance exists to educate area residents and visitors about the arts and cultural activities available in our community and to assist artists and arts entities to successfully achieve their goals. Downtown Association - 208.667.5986 • ww.CdADowntown.com Our vision of Downtown Coeur d’Alene is to remain the heart of our community preserving our heritage and providing a prosperous and livable environment. North Idaho Centennial Trail Foundation - 208.292.1634 • www.nictf.org The NICTF strives to connect the people of North Idaho with an expanding trail system. We work to preserve and develop the North Idaho Centennial Trail system while promoting non-motorized trail connectivity throughout the region.

2010 In Summary Strategic Objectives o Create programs and activities that help our Members’ businesses thrive. o Take an active role in planning for our area’s growth and development to ensure our maintenance of a vibrant economy and wonderful quality of life. o Operate our Visitor Center as the front door to Coeur d’Alene and North Idaho, and serve as the premier resource center for visitors and business information in our community. o Advocate for the Coeur d’Alene area business interests, local, regional, state and federal issues. o Promote Coeur d’Alene as a world-class, family-friendly destination through event creation and effective marketing. o Support quality educational programs at all levels including professional technical education and workforce development programs, to ensure a supply of trained employees for our Members. o Provide administrative and management assistance to organizations whose missions complement ours and whose success will benefit our Members. o Maintain a fiscally sound organization so as to provide the maximum benefit to our Members.

Accomplishments o Successfully transitioned to new executive leadership and adjusted organizational resources for maximum member investor benefit. o Introduced a new program to encourage business development through international trade and cultural understanding. Facilitated 340 travelers to China in October. o Received a $347,000 grant from the Idaho Travel Council for the Coeur d’Alene Convention Visitors Bureau, a division of the Chamber, for its 2010 – 2011 marketing campaign. These resources are directed to key marketing objectives including group travel, winter activities, event marketing, golf promotions, public relations and advertising (web, print and broadcast). o Hosted nearly 1,000,000 visitors on our CVB website and roughly 295,000 on the Chamber’s site. The CVB site is being updated to take advantage of advancing social media and the Chamber site will be rebuilt with adoption of a new membership database to improve online access and information search. o Successfully operated our building through the third summer season welcoming over 20,000 visitors to our Visitor Center. o Organized events to promote Coeur d’Alene that attracted tens of thousands of visitors: Ford Ironman Coeur d’Alene, the Wooden Boat Show, 4th of July Festival and fireworks display, and the Coeur d’Alene Triathlon (Secured the USA Triathlon’s Pacific Northwest Championship for 2011 and 2012). o To better develop the area’s workforce, we hosted the North Idaho Job Fair and extended Hot Dogs, Hammers and Hard Hats to two days. The Chamber took an active role in supporting the successful Kootenai Technical Education Campus (KTEC) levy. o Provided networking and informational opportunities through activities including Coffee & Contacts, Upbeat Breakfast, Webinars, and Business After Hours. Promoted our Members through marketing tools including the Business Directory, Website, and Visitor Center. o Continued our strength as Idaho’s second largest Chamber and North Idaho’s premier business organization with a Membership of over 1,200.

2010 In Summary Your Chamber Investment at Work Income Summary

2010 Estimated Income Tourism Division

CVB/Tourism Division

Visitor Services

Visitors Services

Grants & Contracts

Grants & Contracts Events

Events

Commodores

Commodores Committees

Committees

Programs

Programs

Building

Building

Administration

Administration Building Programs Committees Commodores Events Grants & Contracts Visitors Services CVB/Tourism Division

Total Income:

$380,056 $87,700 $118,705 $66,600 $95,520 $182,550 $267,028 $71,125 $657,800

$1,927,084

Administration

Expense Summary

2010 Estimated Expenses Tourism Division

CVB/Tourism Division Visitors Services Visitor Services

Grants & Contracts Grants & Contracts Events Events

Commodores Commodores Committees Committees Programs Programs Building Building

Administration Administration

15001500 1500 Membership Growth (2002 - 2010) 12001200 1200

900 900 900

600 600 600

300 300 300

0

0

0

2002 2003 2004 2005 2006 2007 2008 2009 2010

Administration Building Programs Committees Commodores Events Grants & Contracts Visitors Services CVB/Tourism Division

Total Expenses:

$286,193 $337,901 $78,490 $53,468 $75,032 $138,737 $225,766 $74,015 $655,107

$1,924,710

Membership Growth Summary Membership

July 2002........................................................ 994 July 2003........................................................ 996 July 2004........................................................ 1,082 July 2005........................................................ 1,099 July 2006........................................................ 1,197 July 2007........................................................ 1,253 July 2008........................................................ 1,285 July 2009........................................................ 1,165 July 2010........................................................ 1,120

Chamber Website Visits

CVB Website Visits

Visitor Center Guests

January 2010. . . . . . . . . . . . . 10,185 February 2010. . . . . . . . . . . . . 9,601 March 2010. . . . . . . . . . . . . . 12,450 April 2010 . . . . . . . . . . . . . . . 11,966 May 2010. . . . . . . . . . . . . . . . 13,377 June 2010. . . . . . . . . . . . . . . 14,519 July 2010. . . . . . . . . . . . . . . . 17,703 August 2010 . . . . . . . . . . . . . 14,759

January 2010. . . . . . . . . . . . . 84,455 February 2010. . . . . . . . . . . . 77,727 March 2010. . . . . . . . . . . . . . 98,427 April 2010 . . . . . . . . . . . . . . . 76,113 May 2010. . . . . . . . . . . . . . . . 61,870 June 2010. . . . . . . . . . . . . . . 81,861 July 2010. . . . . . . . . . . . . . . . 96,738 August 2010 . . . . . . . . . . . . . 82,785

January 2010. . . . . . . . . . . . . . 342 February 2010 . . . . . . . . . . . . 418 March 2010. . . . . . . . . . . . . . . 883 April 2010 . . . . . . . . . . . . . . . . 533 May 2010. . . . . . . . . . . . . . . . 1,225 June 2010. . . . . . . . . . . . . . . 3,405 July 2010. . . . . . . . . . . . . . . . 5,729 August 2010 . . . . . . . . . . . . . 5,899

The key to Chamber success! Committee Achievements Chamber Committees consist of active member volunteers who meet regularly to discuss issues relative to their committee. The committees help plan, organize and carry out activities that promote the Chamber and accomplish its strategic objectives. These volunteers also participate in fundraising for the Chamber and are called on year-round to assist the Chamber in a variety of events. The Chair of each committee guides each group of volunteers and acts as a community leader and representative of the Chamber.

Business Development Committee

Sue Spinazza Chairman

Jennifer Riley Chairman



o Responsible for the Workforce Development Task Force Job Fair Support. o Developed and produced the spring and fall Webinar series. o Awarded monthly “Business Excellence Awards” to member businesses. o Organized the annual “Business Tech Tour”. o Continued Business Mentoring Program.

Commodores

o Sponsored and promoted the Coeur d’Alene Junior Miss Program and Scholarships. o Organized and executed the Aw$um Auction, proceeds from which support other committee activities and programs. o Attended over 100 ribbon cutting ceremonies. o Attended 6 parades with the Chamber Float. o Promoted and publicized the Chamber and Commodores. o Served as ambassadors at Chamber functions. o Added new members to the Commodores.

Coeur d’Alene Convention & Visitors Bureau

John Little Chairman

o Secured a $347,000 Idaho Travel Council grant. o Raised over $200,000 in matching funds. o Implemented a successful $550,000+ marketing and public relations plan reaching millions of potential visitors. o Nearly 1 million visitors reached our website. o Implementing new website and content management system to create a more interactive, user-friendly website. o Maintain our CVB Membership at 175 businesses with dues totaling over $80,000. o Distributed a monthly e-newsletter regarding Coeur d’Alene to over 5,000 potential visitors. o Hosted numerous travel writers, FAM tours and conventions throughout the year.

Education Committee

LaDonna Beaumont Chairman

o Hosted the New Educator Reception for the area’s new teachers. Recognized businesses that support excellence in education with the monthly A+ Award. o Served as a forum within the business community for education issues. o Provided volunteers to judge senior projects at Coeur d’Alene High School. o Took an active role in supporting the successful Kootenai Technical Education Campus o (KTEC) levy.

Leadership Coeur d’Alene

Mike Ward Chairman

Tyler Simon Chairman



o Recruited, selected, and graduated a class of 27 future leaders. o Oversaw the planning for Leadership Coeur d’Alene. o Maintained high standards for the program by holding monthly session reviews. o Improved the financial status of the program by adhering to the budget. o Oversaw Leadership yearbook publication. o Developed an Advanced Leadership Training Program.

Membership Outreach Committee

o Participated in 2 Membership drives recruiting 67 new Members. o Surveyed 782 Members by telephone. o Mentored Members identified by surveys. o Staffed the After Hours Business Fair. o Held 1st Networking 101 program in May. o Hosted the 2nd Annual Putt-Putt Golf Tournament. o Hand delivered plaques to new Members. o Staffed and hosted the Annual Membership Appreciation Day. o Organized the first Committee Fair in March.

Natural Resources Committee

Tim Kastning Chairman

o Supported the work of the Coeur d’Alene Forest Coalition and its proposed timber stewardship projects. Organized and prepared the annual 4-H Stock Sale Breakfast, feeding hundreds of 4-Hers o and stock buyers. Sponsored the annual Osprey Boat Cruise to give 150 members of our community the o chance to view and learn about Osprey. Cooperated with the Public Policy Committee to provide input on the County Comprehensive o Plan update and the Coeur d’Alene Lake Management Plan. Began work on “Eco-nomics” Best Practices for Going Green Trade Show. o

Public Policy Committee

Carrie Oja Chairman

o Identified and lobbied for key legislative issues for the Chamber during the 2010 State Legislative session. Cooperated with Chambers from across the state through the Idaho Chamber Alliance o (ICA) to speak with one voice on issues important to Idaho businesses. Organized the North Idaho Chamber Alliance Legislative Summit, and Chamber Days at o the Legislature. Developed and advocated for Chamber positions on the Lake Management Plan, the o County Comprehensive Plan, School District 271 Levy and others. Hosted Candidate receptions for Congressional, State, and County offices. o Sent a delegation to Washington, D.C. to meet with our Congressional representatives. o

Workforce Development Taskforce

Dean Haagenson Chairman

o Hosted a Job Fair, enabling 100 businesses to meet with about 4,000 potential employees. o Developed a two-day Annual H-4 (Hard Hats, Hammers and Hot Dogs) event, a hands-on construction fair for over 400 school students. o Took an active role in supporting the successful Kootenai Technical Education Campus (KTEC) levy. o Organized facilities tours for students. o Continued the School-to-Registered Apprenticeship Program. o Participated in the Education Industry Partnership Tour organized by the Post Falls Chamber of Commerce. o Participated in the Speakers Bureau of Manufacturers to Schools organized by The Post Falls Chamber. o Secured a Regional Information Grant through the Department of Labor.

Programs and Events Connecting you to the heart of the Community... 98th Annual Luncheon This is the Chamber’s annual celebration of our successes of the past year as well as a look forward at the challenges to come. The luncheon meeting included installments of new officers, thanks to our outgoing officers and board members, and recognition of the Citizen of the Year and the Ed Abbott Volunteer of the Year. After Hours Business Fair The After Hours Business Fair is Coeur d’Alene’s largest business gathering and networking opportunity. It is organized by the Chamber each February and is always sold out with over 125 businesses marketing themselves to the 3,000 people who attend. Aw$um Auction The Aw$um Auction is one of the Chamber’s major fund raisers, the proceeds from which support other committee activities and programs. It’s an exciting event for all involved and is produced by the Chamber’s Commodores. Business After Hours For many years, the Chamber has offered Business After Hours (BAH) as a networking event and an opportunity for Members to show off their offices or facilities. In 2010, BAH sponsors were Holiday Inn Express, ROW Adventures, Edward Jones investments, Eric E. Soles & Dahlberg Architects, P.A. & Abbotswood Design Group, Inc., Michael D’s Eatery, Koerner’s Furniture, Time Warner Cable, Coeur d’Alene Homes, Phones Plus, Kiemle & Hagood Company, and the Yacht Club-Hagadone Marine Division. Coffee & Contacts Coffee and Contacts is a powerful speed networking opportunity, designed to give you one-onone time with many other Chamber businesses. Held every quarter, it is a fun way for businesses to meet each other while learning networking tips and how to promote company messages. Community Events The Chamber of Commerce is directly involved in hosting a variety of events that benefit our community. Among them are the 4th of July Festival, the Wooden Boat Show, the Coeur d’Alene Junior Miss Program, the Coeur d’Alene Triathlon & Duathlon, and Ford Ironman Coeur d’Alene. Leadership Programs This year the Chamber graduated the 26th class from Leadership Coeur d’Alene. We also organized the Executive Round Table to provide training and executive support for our Members. Hard Hats, Hammers & Hot Dogs (H-4) The Workforce Development Task Force H-4 is a hands on construction and manufacturing fair for junior and senior high school students. This fair introduces students to careers in those industries and allows them to practice the skills that would be performed on the job.

Job Fair The Workforce Development Task Force Job Fair is an opportunity to assist in finding qualified candidates for positions within your organization. This event is for businesses who want to increase their visibility and recruit applicants for their employment needs. Legislative Affairs In a continued effort to speak as one voice for our business community, the Chamber sent five community leaders to Washington DC, along with the Spokane Chamber, to meet with officials and voice issues and concerns relative to our area. In addition, the Chamber hosted several public candidates forums throughout the year to better inform the community about candidates and their supported issues. Member and Community Promotion Chamber Members are promoted through our website, Annual Business Directory, Visitor Center and more. Over 33,000 people come through our building each year, giving our Members exclusive access to that market. The Chamber Commodores travel to communities in Idaho, Washington and Canada, promoting Coeur d’Alene with the Commodore float, which has placed first in six parades in the last year. Public Policy Events One of the Chamber’s key strategic objectives is to represent the Coeur d’Alene area business community in local, regional, state and federal legislative issues. This is done primarily by the Chamber’s Public Policy Committee which this year organized a Legislative Sendoff and Welcome Back as well as Coeur d’Alene Day at the Legislature. The Public Policy Committee meets weekly via conference call with our North Idaho Legislators to monitor legislative progress on Chamber positions and issues. Sporting Events The Coeur d’Alene Convention Visitors Bureau has helped make Coeur d’Alene the ultimate destination for sporting events. Ford Ironman Coeur d’Alene celebrated its 7th successful iron distance triathlon while the Coeur d’Alene Triathlon & Duathlon registered more than 1,005 athletes for its 27th annual event and has been named the Pacific Northwest Regional Championship for 2011 and 2012 by U.S.A. Triathlon. Upbeat Breakfast The Chamber organizes Upbeat Breakfast as a monthly motivational meeting that feeds the mind, keeps our Members positive, and provides them a forum to promote their businesses. Among the speakers in 2010 were County Commissioner, Rick Currie, Coeur d’Alene Chamber of Commerce President & CEO, Todd Christensen, former Olympian from the University of Idaho, Tom Jager, KTEC, Jasen Sabo, Peter Grubb, ROW Adventures, Southwest Airlines National Director of Scheduling, John Jamotta, President/CEO of the Better Business Bureau, Jan Quintrall, University of Idaho Athletic Director, Rob Spears, D. A Davidson Chief Marketing Strategist, Fred Dickson, North Idaho College Athletic Director, Al Williams and Coeur d’Alene Mayor Sandi Bloem. Workshops and Seminars Using feedback from our Membership, the Chamber offers several workshops and seminars on a variety of topics that are exclusive to our Members during the year including a spring and fall series of 6 Webinars on ways to survive in this difficult economy.

Our Membership Our Membership is the driving force for everything we do. Our Members involvement and input are what makes us the 2nd largest Chamber in Idaho, and the most dynamic Chamber in the Northwest. Because of this, we realize the importance of knowing our Membership and tailoring what we do to best serve their needs.

Who are our Members? Membership Categories: Retail Construction Service Financial Hospitality Non-Profit Health Care Real Estate Related Restaurants & Food Service Professional Housing Manufacturing Utilities Individuals Education Related Government

Percentage of Membership: 17% 14% 11% 8% 7% 8% 7% 6% 6% 5% 3% 2% 2% 2% 2% 1%



Number of Members: 188 152 127 92 76 84 77 63 65 55 34 34 23 18 17 15 Total Members 1,120 As of July 31, 2010 (1,207 as of October 5, 2010)

Where are our Members? As of July 31, 2010

What size are our Members?

City: Cd’A, South of Appleway Ave. (83814): Cd’A, North of Appleway Ave. (83815): Hayden (83835): Rathdrum (83858): Post Falls (83854): Silver Valley (83837): Spokane (99201 - 99299): Other:

555 214 146 10 87 5 68 35

Does not include Non-Profits & Individuals Employee count: 1 - 29: 30+:

959 161

Making some comparisons with our peer organizations* • Our Membership numbers put us in the top 5% of Chambers in the United States.

• Our average membership dues are $295 lower than our peer average of $372.

• Our Membership retention rate is 84.3% slightly above our peer average of 82.6%.

• We average 21% of our income from dues lower than our peer average of 44%.

*Peer organizations are those Chambers with membership dues income between $200,000 and $499,999.

Message from the Incoming Chairman of the Board Greetings Fellow & Future Chamber Members, Wow! Another challenging year is starting to wind down in beautiful Coeur d’Alene, Idaho. I would like to take a moment to thank all of our current Chamber Members for their ongoing support and extend an invitation to all businesses that are not currently members to research the benefits we offer. You will find that the small investment you make in the Chamber will yield HUGE dividends in the long run. Being a small business owner myself, I can directly relate to the hills and valleys that are inherent in business. However, regardless of whether you are a one person operation or a business with several thousand employees, we all share the common goal of both staying in business and hopefully growing our enterprise. That is where the Coeur d’Alene Area Chamber of Commerce comes in. Your Chamber of Commerce is the single most powerful voice in our community for business and your support is vital to our collective success. No other organization has the ability to advocate for your business and the Coeur d’Alene community like the Chamber. Our strength is directly proportional to membership and the greater our numbers, the more programs, opportunities and influence we can bring to bear on behalf of all businesses in our area. A prime example of this “voice” was the work our Convention and Visitors Bureau did that resulted in a $347,000 grant for 2010-11…..the largest in the state. As we approach our Chamber’s 100 year anniversary in 2012, I can envision us reaching the 2000+ member mark. I know this may seem a lofty goal, but it is totally achievable if we work together. Additionally, with our new CEO/President, Todd Christensen, firmly on board, we have a leader who is helping us chart a course to Coeur d’Alene’s future. He brings to us a renewed energy and under his guidance, the Coeur d’Alene Chamber will remain focused and committed to advocating for both the local tourism industry, as well as the needs and issues specific to the non-tourism based businesses in our community. In closing, I invite you to get actively involved with the Chamber. Whether it be serving on a committee, utilizing marketing opportunities or attending one of the many Chamber networking events, all are great ways to promote your business and are your connections to success. Remember, success in business, much as it is in life, is not about working harder, it’s about working smarter. The Chamber Board of Directors, our professional staff members and numerous volunteers are 100% committed to working hard on your behalf to ensure the future of Coeur d’Alene’s economy and our community’s quality of life. Cheers!

Sincerely,

Skip Peterson 2011 Incoming Chairman Coeur d’Alene Chamber of Commerce

Executive Committee

Steve Wilson Chairman Best Western Cd’A Inn

Mark Fisher Past Chair Advanced Benefits

Anne Hagman Vice Chair STCU

Skip Peterson Chair Elect Devin Galleries

Larry Ilk Treasurer Washington Trust Bank

Darin Hayes Vice Chair D.A. Davidson

Heather Wichman Vice Chair Pioneer Title

Board of Directors

Ron Ayers Garden Motel

Serena Carlson Carlson Strategic Communications

Dean Haagenson Contractors Northwest

Vicki Isakson Idaho Dept. of Labor

Tim Kastning Grace Tree Services

Dan Klocko Kootenai Health

John Martin North Idaho College

Kiki Miller Kagey Company

Ilene Moss All Things Irish

Ryan Nipp Parkwood Properties

Wanda Quinn University of Idaho - Cd’A

Jennifer Riley North Idaho Title

Sharmon Schmitt Avista Utilities

Sue Spinazza Century 21 Beutler & Associates

Jim Thompson Coeur d’Alene Press

Kevin Zollman ZolMedia Web Design

Barb Bradley Financial Consultant

Janet Robnett Legal Counsel

Chamber Contact Information

Chamber Staff 2010

Left to Right: Pat Martin, North Idaho Centennial Trail Administrative Assistant, Terry Cooper, Downtown Association Manager, Diane Higdem, Huetter Visitor Information Assistant, Karen Wilmoth, CVB Administrative Assistant/Commodores Coordinator, Katherine Coppock, CVB Manager, Ginger Dalvini, Manager of Operations/Finance, Brenda Young, Program/Events Manager, Todd Christensen, President/CEO, Marilee Wallace, Membership Sales Director, Cheryl Zainfeld, Arts & Culture Alliance Manager, Gay Glasson, Downtown Association Administrative Assistant, Kasey Kraft, Communications Assistant, Chris Hollibaugh, Communications Coordinator, Charlie Miller, North Idaho Centennial Trail Manager. Not Pictured: Judy Padilla, Visitor Services Manager, Martin Nellor, Sales Associate.

Coeur d’Alene Area Chamber of Commerce 105 N. First Street, Ste. 100 Coeur d’Alene, ID 83814 877.782.9232 • 208.664.3194 www.CdAChamber.com

“

community cannot for long feed on itself, it can

only flourish with the coming of others undiscovered

brothers.

”

from beyond, their unknown and Howard Thurman

The Coeur d’Alene Area Chamber of Commerce

would like to thank Century Publishing for graciously sponsoring the printing of our 2010 Annual Report.

Century Publishing Company E. 5710 Seltice Way Post Falls, Idaho 83854 208.765.6300 800.824.1806, toll-free www.CenturyPublishing.com