Citrix and IGEL: Perfectly Matched Optimum user experience, high performance and minimum total cost of ownership (TCO): Citrix and IGEL ideally complement each other, with IGEL thin clients offering many helpful additional features.

Virtualization, centralization, mobility and multimedia: These are the four aspects characterizing the change now affecting IT infrastructures. The focus of the current solutions from Citrix is two-fold: achieving cost-effectiveness in computer centers and flexible delivery of virtualized applications and desktops. With Citrix FlexCast® delivery technology, virtual desktops can be tailored to meet the specific, diverse requirements of individual users. The industry-leading thin client solutions from IGEL optimize the potential for efficient IT delivery on the desktop side. As end-user devices that are perfectly suited for efficient, high-performance Citrix access, they reduce the costs of desktop workstations. Citrix and IGEL: Close Collaboration Citrix has a broad range of solutions for making IT an ondemand service within an enterprise. They range from application and desktop virtualization by means of Citrix XenAppTM and XenDesktopTM, XenClientTM and VDI-in-a-BoxTM, on to cloud network solutions and platforms, and all the way to application and data management for mobile devices. With their great potential for standardization, the thin client solutions from IGEL perfectly complement the solutions offered by Citrix. IGEL‘s Universal Desktop strategy is to enable high-performance, secure yet flexible access to public and private clouds. Citrix and IGEL have been closely collaborating for over 10 years. Since 2002, IGEL has been a Citrix Global Alliance Partner, and since 2006, IGEL thin clients have been certified as “Citrix Ready”. HDX® Ready: For the Best User Experience No matter whether it’s on a LAN, a WLAN or over a WAN: When accessing Citrix environments, IGEL Universal Desktops consistently excel in providing high performance and the best user experience. Furthermore, this capability is attested to by the “HDX Ready“ certificate awarded by Citrix. The “Citrix Ready” label only applies to the Citrix Receiver for HDX TM Broadcast software client, which establishes a remote connection to a Citrix environment, while the “HDX Ready“ designation refers to the additional set of features contained in the “High Definition User Experience“, which even allows high-performance use of professional CAD applications with thin clients.

System-on-Chip: HDX Ready SoC With the “HDX Ready SoC” label, thin client manufacturers verify that they have a hardware reference design that supports acceleration by means of HDX TM technology. As part of the Citrix System-on-Chip (SoC) initiative, IGEL brought the first SoC multiprotocol and multimedia thin client to market. This model, the IGEL UD2-LX MultiMedia, is based on an ARM architecture. Its integrated digital signal processor (DSP) allows a level of video performance that until now had only been achieved by the top models in the industry. In addition, all thin clients in the IGEL Universal Desktop series with the “Advanced” feature set are certified as “HDX Ready”. All models are also dualview/multiviewcapable right from the factory. Unified Communications and More In order to be able to offer users the benefits of unified communications with optimum video performance, HDX-certified IGEL thin clients also support the HDX Optimization Pack for Microsoft Lync. In addition, the high graphics performance offered by IGEL Universal Desktops helps to reduce the load on the server and optimize use of bandwidth by performing some of the video-related processing directly on the local device. Beyond that, IGEL’s “HDX Ready” thin clients support a wide range of peripherals, from local printers and scanners to digital dictation devices. With a WLAN option along with parallel and serial ports, IGEL devices can also accommodate unusual user scenarios. To a certain extent, IGEL thin clients even permit local installation of special drivers, tools and software clients. Standardization and Safeguarded Investment The IGEL appliance mode for Citrix XenDesktop combines the perfect HDX TM user experience with a PC-identical logon procedure. This means that immediately after switching on the device, the user sees the logon screen for the virtual Windows® desktop without having any contact with the local operating system on the thin client itself. The high-quality design and rugged construction of IGEL devices ensure long service lives, safeguarding the investment in them. In addition, for almost all of its models IGEL offers a free extension of its standard hardware warranty for a total coverage period of five years. As part of its policy of continuous software development, IGEL also guarantees that it will provide updates for thin client operating systems not only while a device is currently available but also for three years after its discontinuation. For IGEL’s customers, that’s a level of investment protection unmatched in the industry. What’s more, IGEL Universal Desktops support the latest protocol standards for smooth, seamless integration with Citrix XenDesktopTM and XenAppTM. For special cases, they also offer direct access to IBM host systems or the Internet.

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CITRIX CERTIFICATION TYPES FOR THIN CLIENTS Feature

Citrix Ready Thin Clients

HDX Ready Thin Clients

X X

X X X X X X X X X X X X X X

HDX Broadcast (ICA connections by means of Citrix Receiver) Out-of-the-Box XenDesktop Integration HDX Plug-n-Play: USB 2.0 HDX Plug-n-Play: Printing HDX Plug-n-Play: True Multi-Monitor Support HDX Plug-n-Play: Smartcard Support HDX Plug-n-Play: Webcam Support HDX Plug-n-Play: Isochronous USB 2.0 (Webcam) HDX RealTime: VoIP on LAN HDX RealTime: Client Audio Recording HDX MediaStream: CD Quality Audio on LAN (Server-Rendered) HDX MediaStream: Adaptive Display (Server-Rendered): Minimum 15 Frames Per Second on LAN HDX MediaStream: 1280 x 720 Quality Windows Media Redirection (Client-Rendered) on LAN HDX MediaStream: 1280 x 720 Quality Flash Redirection (Client-Rendered; for Windows x86, Ubuntu x86, and Fedora x86) on LAN 

SUPPLEMENTARY TABLE FOR CITRIX HDX Features

Beschreibung

HDX Broadcast

Availability of Citrix Receiver for ICA connections

Bandwidth-efficient, crystal-clear voice, video, and multimedia MultiStream ICA with RTP Audio

For best audio performance, even with high latency

Plug-and-play for isochronous end devices

For easy use of webcams, USB audio headsets and microphones

Client-side webcam video compression

Reduces bandwidth requirements

Voice over IP SDK

For telepresence applications such as MS Lync through technology partners

Peer-to-peer connections

Such as for unified communications applications from Cisco or Microsoft Lync

Intelligent rendering reduces infrastructure impact and lowers overall costs HDX MediaStream

Client-side rendering of multimedia content in native format

Flash multimedia redirection

Over networks with low latencies of up to 300 milliseconds

HDX RichGraphics and 3D Pro

For media-rich and graphics-intensive 2D and 3D applications

HDX VoIP optimization SDK

Offloads voice traffic from virtual desktops and processes the voice stream locally using advanced voice routing

Fast mobile and branch office delivery MultiStream ICA and HDX WAN optimization

Reduce virtual desktop and application bandwidth by up to 90 percent

TCP/IP-based Citrix ICA protocol

Traverses difficult network topologies both inside and outside the corporate network

Adaptive protocol acceleration

Intelligent acceleration by sensing and responding to network and traffic conditions

Adaptive compression

Reduces bandwidth consumption through compression and de-duplication of common graphics and data

High quality of service to meet stringent SLAs MultiStream ICA Protocol

Splits virtual desktop traffic into 5 streams – real-time, interactive, background, bulk and RTP Voice: for prioritizing traffic by type and maintaining quality of service (QoS)

SmartAcceleration technology

For complete control over your WAN link (integrated in Citrix Branch Repeater)

Source: www.citrix.com, Date: 05/2013

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FLEXIBLE DELIVERY OF VIRTUAL APPLICATIONS AND DESKTOPS

Citrix creates a virtual desktop composed of the operating system, virtual applications and user-specific settings on demand according to current requirements. Citrix delivers this desktop to the user quickly and reliably by means of HDX technology (High Definition Extension). Source: www.citrix.com, Date: 05/2013

The Best Remote Management In keeping with the easy management of the Citrix environment, (partial update). To protect sensitive data, USB ports must first the IGEL Universal Management Suite (UMS) management softbe released by the administrator. Thin client management is ware that comes standard with IGEL thin clients also allows easy always encrypted and certificate-based. assignment and access configuration of Citrix applications and virtual desktops. For instance, virtual desktops can be assigned to a given department by means of various group profiles, while another department only obtains access to published applications. Similarly, the IGEL appliance mode for Citrix XenDesktopTM can be easily enabled with just a mouse click. Moreover, the IGEL UMS provides a well-designed, comprehensive system for update and asset management. Firmware updates are provided in a fail-safe, scheduled manner that conserves resources and bandwidth. For example, updating Citrix Receiver in Windows Embedded does not require distribution of a complete firmware image but only the specific ! software that is actually required Screenshot of IGEL Universal Management Suite (UMS) Profile-based management, rapid assignment of Citrix features by means of drag-and-drop

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Security: Secure End-User Devices In addition to the security features and solutions offered by Citrix, IGEL provides its customers with its own set of comprehensive security features such as support for different virtual private networks (VPN) and smartcard authentication, each of which is highly integrated. For example, all IGEL models allow ICA sessions over a VPN, such as by means of L2PT, Cisco Secure Client and NCP Secure Client. Support for Citrix Netscaler Gateway, previously known as Secure Access Gateway, is also a standard feature. Efficient authentication is possible by means of the optional IGEL smartcard that is either read by a space-saving onboard reader or by one of the many supported external readers. Furthermore, IGEL thin clients also support many other smartcard or USB token-based authentication solutions. To protect sensitive data, USB ports must first be enabled by the system administrator. Thin client management is always encrypted and certificate-based.

Soft Migration with Full Citrix Support Projects to centralize and/or virtualize IT are usually accompanied by major investments on the server side. To compensate for these costs, some Citrix customers opt to not acquire new thin client hardware immediately but instead to simply update their existing PCs or thin clients at the logical level and to continue to use them temporarily. The solution here is IGEL Universal Desktop Converter (UDC) software, which transfers IGEL Linux firmware to the devices as the sole operating system, making them de facto IGEL thin clients and thus enabling the use of the same Citrix features as with current, standard IGEL thin clients. An additional benefit is the reduction of the management workload – by up to 70 percent in the case of PC conversions. The reason: All PCs converted by means of IGEL UDC software can be remotely managed and updated efficiently by means of the IGEL Universal Management Suite (UMS), which comes free with IGEL devices. In view of the significantly lower operating and management costs, the already rather low migration costs are recovered even faster as a result.

Der IGEL IGEL UD3 UD3 mit Smartcard Smartc Sma rtcard rtc ard Reader Re r

Summary With Citrix and IGEL, companies and government agencies can readily adapt to current and future challenges with great flexibility, standardize their IT as needed and lower their overall costs. Private and public organizations benefit from having a greatly reduced operational workload and higher availability of their IT environments as well as from having secure, ergonomic and high-performance IT workstations. With the help of IGEL’s continuous integration of Citrix features and its other helpful enhancements, many workstation scenarios can be implemented with cost-efficient thin clients and zero clients – while offering the best user experience and minimum desktop costs.

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GREENHOUSE GAS EMISSIONS RELEASED DURING A LIFECYCLE (INCLUDING CALCULATED SERVER SHARES)

kg CO2 eq Released during a Lifecycle (3 years)

-30% -42% -63%

PC-System for Medium User (Standard-Apps)

IGEL UD3 and Citrix XenApp (Medium User)

PC-System for Power User 1 (CAD)

IGEL UD3 and PC-System for Citrix XenDesktop Power User 2 (Power User) (Software development)

Source: http://it.umsicht.fraunhofer.de/TC2011/docs/thinclients2011-de.pdf

GREEN IT: RESULTS OF THE 2011 FRAUNHOFER THIN CLIENT STUDY

The combination of Citrix and IGEL also promises a high degree of efficiency from an environmental perspective. In the study “Thin Clients 2011 – Ecological and economic aspects of virtual desktops“, the Fraunhofer Institute for Environmental, Safety and Energy Technology (UMSICHT) investigated a real installation with Citrix XenApp™ and Citrix XenDesktop™ with regard to its power consumption and global warming potential over the entire lifecycle.

The result: Over a service life of three years, the global warming potential (GWP) is reduced by up to 63 percent compared to a control scenario with conventional workstation PCs – including server power consumption. In fact, the power consumption in the operating phase is reduced by up to 77 percent, which means an annual saving of almost 3,600 euros for every 100 thin clients (depending on the cost of electric power, which is increasing).

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ABOUT CITRIX

Citrix (NASDAQ:CTXS) is the cloud computing company that enables mobile workstyles – empowering people to work and collaborate from anywhere, accessing apps and data on any of the latest devices, as easily as they would in their own office – simply and securely. Citrix cloud computing solutions help IT and service providers build both private and public clouds – leveraging virtualization and networking technologies to deliver high-performance, elastic and cost-effective services for mobile workstyles. With market-leading

solutions for mobility, desktop virtualization, cloud networking, cloud platforms, collaboration and data sharing, Citrix helps organizations of all sizes achieve the kind of speed and agility necessary to succeed in an increasingly mobile and dynamic world. Citrix products are in use at more than 260,000 organizations and by over 100 million users globally. Annual revenue in 2012 was $2.59 billion. Source: http://www.citrix.de/news/announcements/mar-2013/citrix-partnerexchange-2013.html

ABOUT IGEL TECHNOLOGY

IGEL Technology is one of the world’s major manufacturers of thin client hardware and software and is the market leader in Germany. IGEL develops, manufactures and sells Linux and Microsoft Windows-based desktop thin clients and devices integrated into LCD monitors. When it comes to software, IGEL also offers the Universal Desktop Converter (UDC). The UDC software equips older PCs as well as thin clients and nettops from selected third party companies with the latest IGEL Universal Desktop firmware. A typical feature of IGEL is the universal access to centralized IT infrastructures. This Universal Desktop strategy allows IGEL customers great flexibility when selecting a server-based solution. All Universal Desktop models can be centrally managed in a convenient, standardized and economical manner using the IGEL Universal Management Suite (UMS),

which comes standard with IGEL devices. Furthermore, IGEL’s collaborations with experienced, capable partners and IT sector specialists allows it to supply fast and flexible customized solutions right on location whenever necessary. IGEL Technology is a member of the global Melchers group and a member of BITKOM. In addition to having its headquarters and development department in Germany, IGEL is represented through subsidiaries in Great Britain, branch offices in France and the Netherlands as well as by representative offices in Hong Kong, Singapore and Shanghai and Beijing. Beyond this, IGEL is also represented through partner distributors and by Authorized IGEL Partners in the United States and over 50 other countries.

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Der IGEL UD3 mit Smartcard Reader

DE

GERMANY (HQ)

BEIJING

SWEDEN

IGEL Technology GmbH Hanna-Kunath-Str. 31 D-28199 Bremen | Germany

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IGEL is a registered trademark of IGEL Technology GmbH. All hardware and software names are brand names or registered trademarks of their respective manufacturers. Errors and omissions excepted. [email protected] I www.igel.com ©06/2013 IGEL Technology

UNITED KINGDOM

Phone +33 (0)1 46 96 56 89 [email protected] | www.igel.fr

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FRANCE

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