2013 Office Practicum User Conference Tentative Agenda* Below are the sessions offered on Friday, May 3rd.

Breakfast / Registration opens at 7:30 AM. Sessions begin at 8:30 AM. You will need to pre-register for the Meaningful Use sessions which are all day Friday. For all other sessions, you may choose topics within each category that apply to your use of Office Practicum and attend whichever sessions you prefer.

FRIDAY, MAY 3RD

Implementing your EHR: Best Practices (Ideal for New Users) Plan For Success: Best Practices for Implementing your EHR

An overview of the key elements which will lead to a successful Go-Live of Office Practicum

Transitioning from Paper to Electronic Charts

A step by step guide to transitioning from paper to electronic charts. We will review conversions, scanning and data entry. At the end of this session, participants will be able to develop a Chart Transition Plan.

Developing Workflows for your Practice

Crucial to any successful implementation is the development of electronic based workflows. We will take you through the process of documenting current workflows and then how to develop electronic workflows.

1:30PM - 2:15PM

The Road to Successful Adoption

Go-Live is the first stop on the journey! In this session we will look at what comes next. How to get your practice through the first 30 days and then on to full adoption of your EHR.

2:25PM - 3:15PM

Transitioning to your New PM System: How to Keep Your Cash Flowing

General Discussion on how to use OP to monitor your practice’s financial performance including key metrics and how to get them.

3:30PM - 4:15PM

Learn how to implement continuous improvement Creating a Culture of Continuous Quality of the use of Office Practicum in your office while Improvement improving the quality of your care and office workflow

8:30AM - 9:30AM

9:40AM - 10:30AM

11:00AM - 12:00PM

*Tentative Agenda. Session schedule/topics subject to change. 2013 OP User Conference Agenda | Connexin Software | [email protected] | 800.218.9916

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FRIDAY, MAY 3RD (cont’d) Billing: Features and Functionality

8:30AM - 9:30AM

Understanding the Patient Account: Credits and Refunds

A Step by Step look at what credits and refunds are in OP, as well as meaningful everyday scenarios on how to handle items like “takebacks” and “transfers”. We will also review the tips and tricks of reporting on these items.

9:40AM - 10:30AM

Closing the Day: Why Daysheeting is Important

An in depth discussion on the importance of running a daysheet, the areas of OP impacted by the daysheet and what that means to your practice. Includes a Step by Step look at closing the day.

11:00AM - 12:00PM

Claims Creation and Submission

Discussion of the fundamentals of Charge Entry and Claim Submission.

1:30PM - 2:15PM

Identifying Common Claims Rejections Discuss how to avoid claim errors from the and Creating Strategies for Improvement Administrator/Biller role to the Provider’s Role.

2:25PM - 3:15PM

Going Paperless: Giving up your Paper Superbill

Discuss how going paperless will affect your office workflow as well as look at strategies to avoid missing charges.

3:30PM - 4:15PM

A Review of the Most Commonly Used Billing Reports

A Workshop to go over the common reports needed to fully assess the financial status of your practice... and a little bit more.

EHR: Features and Functionality

8:30AM - 9:30AM

Vaccine Management

Procedures to have a successful Vaccine Inventory. Topics include: borrow/payback, active/inactive, running inventory reports, etc. We will also look at some common issues that arise in regards to the Vaccine Inventory.

9:40AM - 10:30AM

Implementing an Electronic Referral System in your Practice

Learn to create a referral system that meets the ‘Meaningful Use’ and PCMH criteria. Topics include: writing referrals, checking on referrals, linking responses, perfoming a med reconciliation, etc.

11:00AM - 12:00PM

Understanding Privacy Features in Office Take a look at the privacy features in OP and how it Practicum affects the Patient Portal.

1:30PM - 2:15PM

Template Fundamentals

Learn what templates are and how to make them work for you.

2:25PM - 3:15PM

Thoroughly Documenting a Medical History

How to convert the patient’s paper chart data into a complete electronic record that is a valuable resource in patient care.

3:30PM - 4:15PM

Completing your Note: The Plan, Patient Exit Notes, and Patient Instructions

Discuss the process on complete documentation during a visit with the goal to finalize notes within 24 hours - Best Practice.

*Tentative Agenda. Session schedule/topics subject to change. 2013 OP User Conference Agenda | Connexin Software | [email protected] | 800.218.9916

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FRIDAY, MAY 3RD (cont’d) Meaningful Use 8:30AM - 9:30AM

Meaningful Use Overview and the Quality Improvement Calculator

Overview of the stages of Meaningful Use. Using the Quality Improvement Calculator to meet the measures for Meaningful Use.

9:40AM - 10:30AM

Core Requirements: Demographics, Medications, Medical History and Charting

Demonstration of how to chart in Office Practicum to meet the Core Measures of Meaningful Use.

11:00AM - 12:00PM

Choosing the Right Menu Items to Meet Your MU Requirements

An overview of all Menu Items for Meaningful Use with a close look at the items that can be accomplished in Office Practicum and how to complete them.

1:30PM - 2:30PM

Clinical Quality Measures and Clinical Decision Support Rules

Understanding Clinical Quality Measures, Clinical Decision Support Rules, helping you choose the most Pediatric specific, and how to meet the measures in OP

2:40PM - 3:15PM

Questions

The conclusion of the Meaningful Use series to answer any questions from the users that attended.

3:30PM - 4:15PM

Learn how to implement continuous improvement Creating a Culture of Continuous Quality of the use of Office Practicum in your office, while Improvement improving quality of care and office workflow.

Other Important Times 7:30AM - 4:00PM

Registration/Concierge

7:30AM - 8:15AM

Breakfast

10:30AM - 11:00AM

Morning Break

12:00PM - 1:30PM

Lunch

3:15PM - 3:30PM

Mid-Afternoon Break

6:00PM - 8:30PM

Welcome Reception

NOTE: The purchase of the QIC/Meaningful Use Bundle is a prerequisite for attending these sessions. Pre-registration is required; space is limited.

*Tentative Agenda. Session schedule/topics subject to change. 2013 OP User Conference Agenda | Connexin Software | [email protected] | 800.218.9916

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2013 Office Practicum User Conference Tentative Agenda* Below are the three categories of sessions offered on Saturday, May 4th. Breakfast / Registration opens at 7:30 AM. Opening Session begins at 8:15 AM. You may choose topics within each category that apply to your use of Office Practicum.

SATURDAY, MAY 4TH General Sessions 8:30AM - 9:30AM

Pediatric EHR Requirements: How Does Your System Meet Your Needs?

A leading pediatric informatacist describes the current state of pediatric functionality in EHRs and what lies ahead.

9:40AM - 10:30AM

Using your Office Team to Improve Efficiency and Productivity

Understand how to make the most effective use of your office team to reduce provider workload and improve office workflow.

10:45AM - 11:45AM

The Power of the Template

Learn how to make the most of templates in OP to optimize practice and charting efficiency.

1:00PM - 2:00PM

Breastfeeding Support in your Practice: Good Medicine and Great for Business

A leading innovator discusses targeting Breastfeeding support to improve quality of care in your practice and create additional value and income for your practice.

2:10PM - 3:00PM

Integrating CHADIS Surveys Into Your Encounter Workflows

Office Practicum is the first EHR to offer portal-toportal integration with the popular CHADIS online survey tools. Learn how to integrate several hundred additional instruments into your survey toolbox.

3:15PM - 4:00PM

Data Mining to Improve Quality of Care

Hear this physician data expert describe how to define, describe and improve getting key information out of your EHR.

4:10PM - 5:00PM

PCMH

An overview of Patient Centered Medical Home as well as highlights on one of the challenging standards and how OP can help.

Other Important Times 7:30AM - 4:30PM

Registration/Concierge

7:30AM - 8:15AM

Breakfast

8:15AM - 8:30AM

Opening Session

10:30AM - 10:45AM

Morning Break

11:45AM - 1:00PM

Lunch

3:00PM - 3:15PM

Mid-Afternoon Break

5:10PM - 5:30PM

Closing Session

7:00PM - 9:30PM

Dinner/Entertainment

*Tentative Agenda. Session schedule/topics subject to change. 2013 OP User Conference Agenda | Connexin Software | [email protected] | 800.218.9916

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SATURDAY, MAY 4TH (cont’d) Office Practicum: EHR Features and Functionality 8:30AM - 9:30AM

Pediatric EHR Requirements: How Does Your System Meet Your Needs?

9:40AM - 10:30AM

Get to know the Medical Reporting features in OP. This session will Medical Reports: Event explore the types of reports and basic “how to’s”. After this session Chronology and Demographic you will be ready for Dr. Berman’s: Data Mining to Improve Quality Analysis of Care

10:45AM - 11:45AM

Implementing a Recall System in your Office

Learn how to use OP to run recalls and how you can contact those patients using OP!

1:00PM - 2:00PM

Breastfeeding Support in Your Practice: Good Medicine and Great for Business

A leading innovator discusses targeting Breastfeeding support to improve quality of care in your practice and create additional value and income for your practice

2:10PM - 3:00PM

Vaccine Inventory and Management

Procedures to have a successful Vaccine Inventory. Topics include: borrow/payback, active/inactive, running inventory reports, etc. We will also look at some common issues that arise in regards to the Vaccine Inventory.

3:15PM - 4:00PM

Understanding ePrescribing

An overview of eprescribing functionality and an opportunity to learn more about eprescribing directly from DrFirst.

4:10PM - 5:00PM

Charting a Meaningful Use Well Visit

Charting a well exam with emphasis on Meaningful Use measures that can be captured within the visit.

A leading pediatric informatacist describes the current state of pediatric functionality in EHRs and what lies ahead

Office Practicum: Billing / PM Features and Functionality 8:30AM - 9:30AM

Revenue Cycle Management

A “How To” session on defining metrics for RCM and how OP can derive the data you need to provide the information necessary.

9:40AM - 10:30AM

Dashboards

Zen & the Art of Displaying Data. A tour through the new Dashboards showing their features and relevance to every practice whether a single provider, multi-provider or multi-location practice.

10:45AM - 11:45AM

When to Outsource Billing

This session will discuss the pros and cons of why a billing service may make more sense than in-house billing.

1:00PM - 2:00PM

Medical Terminology Coding: A New Way of Thinking About Diagnoses

Meaningful Use Stage 2 is pushing beyond the ICD-9 that everyone knows into more universal standards such as ICD-10 and SNOMED. Learn how the next version of OP goes beyond coding IDs into the mind of the doctor.

2:10PM - 3:00PM

Closing the Day: Why Daysheeting is Important

An in depth discussion on the importance of running a daysheet, the areas of OP impacted by the daysheet and what that means to your practice. Includes a Step by Step look at closing the day and which areas of OP are affected.

3:15PM - 4:00PM

Everything you wanted to know about the internal reports in OP. Billing Reports: Billing Analysis A thorough review of where they are, how they work and the and Reimbursement Analysis relevance of the information provided.

4:10PM - 5:00PM

Best Practices for Billing

This session will review (or introduce) best billing practices, and how they can be achieved in OP

*Tentative Agenda. Session schedule/topics subject to change. 2013 OP User Conference Agenda | Connexin Software | [email protected] | 800.218.9916

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2013 Office Practicum User Conference Tentative Agenda* Below are the three categories of sessions offered on Sunday, May 5th. Breakfast / Registration opens at 7:30 AM. Sessions are from 8:30 AM to 2:30 PM. You may choose topics within each category that apply to your use of Office Practicum.

SUNDAY, MAY 5TH General Sessions 8:40AM - 9:30AM

Disaster Planning and Preparedness: Are A leading AAP expert on Disaster Preparedness you Ready? describes his experiences and best practices.

9:40AM - 10:15AM

User Panel: Office Practicum Users Share Hear stories from the trenches. What worked for our their Stories / OP Toolkit: Checklist for users and what they would do differently. Disaster Planning

10:30AM - 11:15AM

ePROS

Get an update on how ePROS is collecting data to improve care in pediatric practice.

11:25AM - 12:00PM

Going Paperless: Strategies for 100% Electronic Charting

Struggling with electronic charting? This session will target strategies to get you there. We will discuss all options from increased template use to the utilization of scribes in your practice. A solution for everyone!

Meaningful Use Stages 1 and 2 Update

CMS released their Stage 2 final ruling in August 2012. In this session we will review the changes to both Stage 1 and Stage 2 and what it means for your practice. We will also provide a preview on how OP is preparing for the changes ahead.

12:30PM - 1:15PM

Office Practicum: EHR Features and Functionality 8:40AM - 9:30AM

Disaster Planning and Preparedness: Are A leading AAP expert on Disaster Preparedness You Ready? describes his experiences and best practices.

9:40AM - 10:15AM

User Panel: Office Practicum Users Share Hear stories from the trenches. What worked for our their Stories / OP Toolkit: Checklist for users and what they would do differently. Disaster Planning

10:30AM - 11:15AM

Capturing your Charges: Strategies to Minimize Lost Revenue

Specific examples and stategies for minimizing lost revenue will be discussed along with the features in OP that can assist you in locating “missing” revenue.

11:25AM - 12:00PM

Coding your Visits: Understanding the Coding Features in Office Practicum

Understand the coding features of OP from billing and provider perspectives so that you can use them more effectively in your practice.

12:30PM - 1:15PM

Engaging your Patient: Expanding the Walls of your Office with the Patient Portal

Learn how the patient portal can help you stay more connected with your patients, even after office hours.

*Tentative Agenda. Session schedule/topics subject to change. 2013 OP User Conference Agenda | Connexin Software | [email protected] | 800.218.9916

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SUNDAY, MAY 5TH (cont’d) Office Practicum: Billing / PM Features and Functionality 8:40AM - 9:30AM

Changing and Choosing a Clearinghouse / Clearinghouse Validation

This session will focus on two things: changing an existing clearinghouse and the best methods for successful validation of patient insurances.

9:40AM - 10:15AM

ERA: Processing

Discussion of the fundamentals and beyond the basics of how ERA processing is done in Office Practicum.

10:30AM - 11:15AM

HIPAA: Cyber Security in your Practice

A leading industry consultant will discuss what you need to know about HIPAA and Cyber Security in your Practice. He will review recent changes, best practices and strategies for handling breaches.

11:25AM - 12:00PM

Billing Reports: Billing Analysis and Reimbursement Analysis

Everything you wanted to know about the internal reports in OP. A thorough review of where they are, how they work and the relevance of the information provided.

12:30PM - 1:15PM

Managing your Accounts Receivables

Did you realize that your A/R is likely the biggest asset your practice has? Find ways to take control of this with OP.

Other Important Times 7:30AM - 2:00PM

Registration/Concierge

7:30AM - 8:30AM

Breakfast

10:15AM - 10:30AM

Morning Break

12:00PM - 12:30PM

Lunch

1:15PM - 2:30PM

Conference Closing Session

*Tentative Agenda. Session schedule/topics subject to change. 2013 OP User Conference Agenda | Connexin Software | [email protected] | 800.218.9916

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