To share is to participate p To participate is to drive change
To share is to participate ‐ p p To participate is to drive change.
Presenting National Data Share ‐ P i N i lD Sh Proof of Concept Proof of Concept ...
To share is to participate ‐ p p To participate is to drive change.
Presenting National Data Share ‐ P i N i lD Sh Proof of Concept Proof of Concept Mi k Phi Mick Phipps & Dawn Robinson & D R bi Chairman Executive Committee
Project Manager National Data Share
Mick Phipps Mick Phipps Head of Loss Prevention – d f Wilkinson lk Chairman of the Executive Committee National Business Crime Solution
Retail Data Sharing Retail Data Sharing ¾ ¾ ¾ ¾ ¾
Why are we doing this ? Are there any restrictions to participation ? Are there any restrictions to participation ? What are the challenges ? What does utopia look like ? How does this fit with the NBCF ? How does this fit with the NBCF ?
The Internal Fight The Internal Fight ¾ Sweet Hearting ‐ Sweet Hearting Not scanning, discounting, last item void Not scanning discounting last item void ¾ Refund fraud – Cashier deception ¾ Internet fraud ‐ Staff discount – credit card fraud ‐ deception ¾ Stock theft – Collusion ‐ Abuse discontinued policy – concealment ¾ Staff Discount card abuse ¾ Snacking – Eating / drinking / using stock ¾ Stealing from work colleagues ‐ Lockers / coats/ bags / food from fridge ¾ Back Door Back Door – Directs checking / delivery / Directs checking / delivery / Theft
The External Fight The External Fight ¾ Stock theft / shelf swipes - Non paying customers ¾ Removing EAS tags or packaging ¾ Refund scams - Deception / theft ¾ Confusion tactics by Customer - Change ringing – Card Fraud – Counterfeit notes ¾ Price swapping - Self scan deception / Was now stickers ¾ Internet fraud - Card fraud / deception / ¾ Confrontation – Arrest / banning / general disorder
What Retailers Support Externally? pp y
Next Generation Technology Next Generation Technology
Dawn Robinson Business Crime Executive Project Manager j g National Data Share – Proof of Concept
Concept or Reality?
To share is to participate ‐ p p To participate is to drive change.
20 retailers already signed up to pilot Representing more than Representing more than: 500,000 Employees 7000 Stores £26.5 billion sales £26 5 billion sales
Proof of Concept Participants p p
N R ae L tg o i c o a n l a l L e L v e e v l e l
National Data Share Model National Data Share Model Collective Issues Data ‐ Issues – Data Intelligence
Strategy /Operational /Operational Policy ‐ Tools
Crime Data – Ideas – Issues ‐ intelligence
Solutions – Training Tools
Data Feeds – One Time Entry Data Feeds – One Time Entry Data Share Hub Data Share Interface
IIncident id t Reporting
Direct access
H d Offi Head Office
H d Offi Head Office
H d Offi Head Office
H d Offi Head Office
Intranet
3rd Party
Forms/ Calls/Fax
Interface Systems y
Stores
Stores
Stores
Stores
Retailer 1
Retailer 2
Retailer 3
Retailer 4
Managed Information Sharing Business National Level National Level
Regional Collaboration is Key Regional Collaboration is Key North East Retail Crime Partnership p Northumbria / Durham / Cleveland Forces
Crime Partnerships
Town Centre Managers
Shop Watch / Shopping Centre Schemes Radio Link Schemes Radio Link Schemes
Retailers / Other Businesses – Site Locations
Police Forces Police Forces Force Intelligence Units Area Intelligence Units
Neighbourhood Policing Teams
Police Partnership Police Partnership Encouraging a more Encouraging a more ‘joined joined up up’ approach to approach to crime prevention and detection ¾ ¾ ¾ ¾ ¾ ¾
Force Intelligence Bureau Area Intelligence Units Neighbourhood Beat Teams (NBT/SNT’s) Crime Prevention / Harm Reduction / Offender Management Units North East Regional Intelligence Unit g g
Police Access Police Access ¾ Gallery Reports, Newsletters & Crime Prevention Advice/Alerts ¾ Receive SMS/Email alerts and notifications when information is available to view information is available to view ¾ Search capabilities on Person, Address, Vehicle ¾ View and Print Offender Profiles ¾ Data Match and ISA requests
Managed Intelligence Sharing g g g Police Incidents, MOs, ANPR Intel ANPR, Intel
Forensic Tools… Sexy Stuff Constellations and timelines associated with crimes, allowing businesses to predict criminal activity from information provided: ¾ Dashboards ¾ Reports ¾ Drill downs ¾ Constellations ¾ Mapping
Constellation of relationships with identified Target
Mapped Incidents removed as timeframe slider changes slider changes
Business Intelligence Tool Business Intelligence Tool
Face Match Tool Face Match Tool
National Data Share Proof of Concept – Phased Action Plan Weeks 1‐4 Data In: Information/Intelligence ¾ Incident Loads – Data Feeds
Weeks 5‐8 Data Out: Outputs ¾ National Retailer access to Forensic Tools ¾ Alerts, Galleries, Analysis, Reports Alerts Galleries Analysis Reports
Weeks 9‐12 Challenges Met/Overcome ¾ ¾
Police Engagement/System Access Online Crime Reporting – Evidence Based
Weeks 13‐16 Evaluation Process ¾ Regional Hub Business Case / Virtualise Shopwatch ¾ National Hub Business Case
National Data Share Proof of Concept – Phased Action Plan Weeks 17‐21 Final Consultation – Pre Go Live • Publish Evaluation Report • Consultation Meetings: Executive Committee/Home Consultation Meetings: Executive Committee/Home Office/ACPO/BRC/ICO • National Hub – Agree Set Up & Resource Required • Regional Hubs – R i l H b Agree Set Up & Resource Required A S tU &R R i d • Sign up National Retailers
Week 22 – GO LIVE: Monday 3rd September 2012
National Data Share – REALITY! To share is to participate ‐ To share is to participate To participate is to drive change...
