the eibfs story It all started with 150 participants
A Journey Spanning 33 years... This exclusive publication commemorates the 33rd anniversary of the Emirates Institute for the Banking and Financial Studies (Eibfs). It is a collector's item which traces the Eibfs journey from its inception in 1983 till today, chronicling the changes that have come about, the growth of the Institute, the achievements of our students and the progress of our staff. This journal has been divided into three parts: Establishment, growth and 2016 Training details. In the course of gathering material, we spoke to people who were instrumental in laying the foundation of the EIBFS and who have helped it become what it is today: a landmark training & educational institution in the UAE. It is a montage of memories, with our former staff and students reminiscing about the “good old days” and the current ones giving their perspectives of eibfs and what it means to them. We are proud to present this book to you. We hope that you will enjoy the journey down memory lane and a peek into the future.
Annual Training Plan 2016
Establishment: The Early Days (1983 - 2000)
In 1983 institute was established by a decision of the Central Bank in the UAE, we started our journey as Emirates banking Training Institute (EBTI) to provide training to banking sector in UAE. In 1997 we changed our name to Emirates Institute for Banking & Financial Studies (EIBFS) and started to offer educational program and become a landmark institution to provide training in Banking & Finance Industry.
Annual Training Plan 2016
eibfs A Historical Journey EBTI renamed as Emirates Institute for Banking & financial Studies(EIBFS) and moved to a new premises Official opening of Emirates Banking Training Institute (EBTI) in Sharjah by the decision of central bank.
1996
1983 1990
1998
Introduced Diploma in Banking in collaboration with IFS, UK Higher Banking Diploma in collaboration with ICB, Canada.
Annual Training Plan 2016
National career exibition started in sharjah to employee UAE nationals in banking & finance industry.
Women emerging leadership seminar from Darden Business School University of Virginia and GCC institutes
Our new branch inaugurated by H.H. Sheikh Mansour bin Zayed Al Nahyan in muroor road, Abu Dhabi
Leadership Development Program in collaboration with University of Virginia and GCC institutes held in USA.
Abu Dhabi branch officially inaugurated by H.H.Sheikh Sultan Bin Khalifa bin Zayed Al Nahyan
2010
2000
2014
2004
GCC Conference
Started to offer professional qualifications in various banking subjects Officially inaugurated Dubai branch by H.H.Sheikh Mohammed bin Rashid Al Maktoum
Annual Training Plan 2016
Our Leaders ….
Youssef Issa Al Sabri - Ex. General Manager EIBFS started in the 1983 as a Banking Training Institute offering training to the employees of the banks and preparing UAE nationals to join the banking sector, in our main office -Sharjah. We succeeded in achieving our objectives, with God's will, UAE central bank's support. Our dedicated employees and the quality of the program made us the pioneer in banking & finance training provider in UAE
H.E Humaid Mohammed Al Qutami - Ex. General Manager With the development of The Banking and Finance sector in the state it's evident contribution in supporting the economy, we worked to cope with this development by preparing the increasing required numbers of qualified employees through offering moral training and educational programs. We also started our geographical expansion and diversifying our programs and activities. We achieved a high degree of success in this respect. Hence the institute became the main supports to the banking and finance sector, and the Human Resources Development Committee (HRDC) in the Banking and Finance Sector.
Jamal Ahmed Al Jassmi - General Manager Through Strategic Planning, and according to clear vision, the institute was able to prepare, implement ambitious annual training plans, with the support and participation of all the institutes of The Banking and Finance Sector. The number of training and educational programs increased to the quantitatively and qualitatively the institute covered all the geographical regions of the state by providing its programs in its two branches in Abu Dhabi, and Dubai in addition to its main office in Sharjah .
Annual Training Plan 2016
Faces behind the phases …..
H.E. Abdul Malik Al Hamar 1983-1991
H.E. Hussain Al Qemzi 2014
H.E. Sultan Bin Nasser Al Suwaidi 1992-1994
H.E. Mohammed Mussabah Al Nuaimi 2012
H.E. Abdulla Al Ghurair 1995
H.E. Ahmed Humaid Al-Tayer 2005 - 2011
H.E. Fadel Saeed Al Darmaki 1995-2005
Annual Training Plan 2016
Our Memories
The Institute played a big role in my personal development as well as the development of my colleagues. We accomplished great positions by the virtue of Allah and the institute Ali Moosa Regional Director Mashrqbank
EIBFS is the home in which we were brought up. Studying at EIBFS and obtaining the qualifications that we have got has changed a lots of things in our lives whether on a personal level or in our professional life. Fatima Saleh Al Suwaidi Exchange Manager Sharjah Islamic Bank
Annual Training Plan 2016
The time we spent at the institute was not just a period in which we have gained new relationships to me. It was a huge transitional period from employment to administrative work. The institute is an enormous teaching institution and a milestone in UAE. Khalid Al Gafaili Deputy Senior Chairman , Branch manager Dubai Islamic Bank
Annual Training Plan 2016
Growth: Here We Are (2000- 2016)
EIBFS continued its journey to success by opening its new branch in Abu Dhabi and Dubai. Number for training programs and academic programs increased significantly, added new programs, workshops, conferences, international partnership. Eventually we become the pioneer in the banking & finance training provider. We trained 122,859 participants in 5865 programs out of it 45,575 were UAE nationals
Annual Training Plan 2016
Our Messages
We are pleased to present to you our 2016 annual training plan. Guided by our mission, vision and objectives. The plan comes as the result of joint planning and cooperation with our strategic partners in the banking sector. In order to really enhance the Emiratization policy of the state, we urge all the institutions of the banking sector to make the utmost benefit from it by nominating the greatest number of UAE employees to participate in its program and activities.
Wishing you the best
Thank you for your cooperation
Hussain Ahmed Al Qemzi Chairman of the Board of Directors
EIBFS is pleased to present to you a well thought jointly planned ambitious Annual Training Plan for the year 2016. The 2016 training plan has a wise coverage of 9 major areas in the Banking & Finance industry, including 550 programs and activities representing (3%) increase compared to 2015 Annual Training Plan. The 2016 annual training is the result of close cooperation and coordination with our strategic partners in the banking sector, who helped to define, determine the training needs and design innovative programs to meet the needs and aspiration of our important stakeholders. Being faithful to the mission and endeavoring to achieve its vision, strategic goals and objectives of EIBFS , its targeting (17000) participants in 2016 annual training plan which is operating from three branches: Sharjah , Dubai and Abu Dhabi. To achieve our mutual target of enhancing the state policy of Emiratization in the banking and finance sector, we look forward to see our strategic partners making full utilization of the competency development opportunities provided in the 2016 annual training plan focusing more on UAE employees.
Our thanks and best wishes for all
Jamal Ahmed Al Jassmi General Manager
Annual Training Plan 2016
Training Policies and Procedures: Training Hours and Attendance We kindly request all our trainees to attend regularly and be punctual. Our Training programs are conducted from 8:30–14:00. If you are unable to attend or will be late, please notify the Training Department. Attendance reports will be viewed by your Banks through our online training portal. Certificates will not be issued to those who absent themselves for more than 20% of the total duration of the course. Kindly be informed that names printed on the certificate will be exactly printed the same way as entered to our online Training portal. Please ensure that your name is being entered correctly (or as desired) to our portal by your Bank. The Training Department will not be held responsible to re-print any certificate due to name errors.
Cafeteria Facilities Refreshments are available in our 3 campuses.
Prayer Room Prayer Rooms are available for males & females in our 3 campuses; Sharjah, Dubai and Abu Dhabi.
Smoking is Forbidden Smoking is a hazard to health and a cause of discomfort to your non-smoking colleagues and staff. Smoking in the institute is totally forbidden.
Mobiles To avoid disturbances during training, we request all participants to kindly TURN OFF mobiles while in the training room We wish you a valuable training experience with us…
Our Vision
EIBFS Values
To be a leading institution in providing world-class education and training in banking and finance at local, regional and international level.
Our Mission
4
Professionalism
4
Integrity
4
Team spirit
4
Accountability
4
Transparency (including openness)
4
Creativity Quality service
4
Lifetime learning
4
To constantly provide excellent banking and financial development programs to the satisfaction of our customers.
4
4
To contribute effectively to emiratization in the banking and finance sector.
4
Building success
4
To upgrade and disseminate specialized knowledge in the banking and finance sector.
4
Embracing Globalization
Our Objectives 4
To raise the standard of performance of the workforce employed in the banking sector.
4
To qualify the UAE nationals for successful careers in the banking & financial sector.
4
To attract UAE nationals who are not employed in banks, train them to apply the concepts and methods of banking, thereby augmenting the existing pool of skilled nationals.
1
Annual Training Plan 2016
Sharjah Treasury and Capital Market Program
Bank Science & Operations Programs Code
Programs
1101
Bank Guarantees
Page 07
Code
Programs
1414
Structured Products
Banking Practice & Law In the U.A.E
07
1416
Mar 20 - 22 | Oct 09 - 11
07
Mar 23 - 24 | Sep 18 - 19
Principles of Internal Audit in Banks
08
Sep 04 - 05
Retail Banking
1109
25
1903
Technical Analysis
1418
Introduction to Treasury Operations
08
Feb 28 - 29 | Oct 03 - 04
25
Statistics for Bankers
08
Sep 04 - 05
08
Apr 17 - 19 | Aug 31 - Sep 02
09
Marketing, Sales & Customer Service Programs Code
Programs
1501
Achieving Teller Excellence
1502 1504 1505
09
1506
May 15 - 17 | Oct 16 - 18
09
1507
Apr 10 - 11
Page
09
1509
Apr 03 - 04 | Dec 04 - 05
10
1511
Private Banking
10
1512
27
Customer Relationship Management - Corporate
1513
Basic Financial Calculations
1514
Customer Relationship Management - Retail
Liquidity Risk management
46
Operational Risk Management
46
Risk Management in Banks
46
Feb 14 - 16 | May 31 - Jun 02
27
1914
Ground Rule & Code of Ethics (GRACE)
28
1915
Marketing of Financial Services
28
1916
Business Etiquette
28
1917
New Banking Products Development
28
1919
Effective Selling Techniques Collection Excellence Skills Customer Relationship Management - Advanced
Page
1515
Digital Marketing
Market Risk Management
46
Apr 06 - 07
Credit Risk Management
47
Oct 05 - 06
01 - 02
Basel Accords Compliance Insights - Basic
47
May 09 - 10
Basel Accords Compliance Insights - Advanced
47
Oct 16 - 17
Risk Based Audit
47
Oct 30 - 31
Signatute Forgery and Document Screening
48
Feb 21 - 23
29
1921
Key Risk Indicators in Risk Management
48
Apr 13 - 14
29
1922
FATCA rules and regulations
48
Apr 20 - 21
29
Oct 05 - 06
1923
Anti Money Laundering - Refresher
48
Mar 06
29
Mar 02 - 03
13
Aug 21 - 23
Credit Appraisal Techniques
1202
1911 1913
Jan 24
Credit Management & Project Finance Programs
45
Feb 21 - 22 | Sep 28 - 29
27
Jun 12 - 13
Nov 13 - 14
1201
1910
27
Mar 23 - 24
Oct 23 - 23
Code
45
Financial Crimes in Banks
Mar 27 - 28
Jan 17- 18 | Jun 19 - 20
Cash Management
1117
1909
Mar 16 - 17
Banking Operation - Advanced
1116
Detection of Forgery and Counterfeiting Sep 21 - 22
Aug 28
SWIFT Messages
1115
Customer Service Excellence
May
Trade Finance Documents Examination (ISBP)
1114
45
Mar 15 -16
May 01 - 03 | Nov 01 - 03
1113
1906
Aug 31 - Sep 01
Trade Finance - Advanced
1112
45
Jan 17 - 18 | Sep 04 - 05
Trade Finance - Basic
1111
Compliance Insights in Banks Mar 06 - 07 | Nov 06 - 07
1907
Jun 05 | Sep 18
1110
Page
Jan 20 -21 | Aug 31 - Sep 01 | Oct 23 - 24
07
Feb 03 - 04 | Aug 21 - 22
1108
Anti Money Laundering: Law,Regulations & Best Practices
Apr 17 - 19
Introduction to Banking Products & Operations
1106
Programs
1901
Sep 27 - 29
Economics for Bankers
1104
Code
25
Page
Apr 27 - 28
Feb 14 - 15 | Aug 28 - 29
1102
Risk Management & Compliance Programs
13
HR Management & Leadership Programs
Feb 16 - 18 | Oct 16 - 18
Credit Management
1203
13
May 22 - 24 | Nov 06 - 08
Financial Statement Analysis - Basic
1204
13
Apr 10 - 12 | Oct 23 - 25
1606
Syndicated Loans
1609
Working Capital Finance
1610
Financial Statements Analysis - Advanced
1611
SME Finance
1212
1612
Corporate Credit Analysis
1214
1613
International Financial Reporting Standards (IFRS)
32
Stress Management
32
Team Building
32
Time Management
32
Emotional Intelligence
33
Performance Management
33
Jun 19 - 20
16
Oct 09 - 10
Art of Infulence and Persuasion
Jun 19 - 20 | Aug 31 - Sep 01
15
May 11 - 12
1215
31
Feb 07 - 08 | Jun 12 - 13
15
May 09 - 10 | Nov 27 - 28
Effective Leadership
Apr 17 - 18 | Jun 26 - 27
15
Mar 30 - 31 | Nov 06 - 07
31
Jan 31 | Dec 04 - 08
15
Sep 25 - 26
1211
31
Jan 27 - 28 | Mar 08 - 10
14
May 29 - 30
1210
Effective Communication Techniques
Apr 10 - 12 | Oct 16 - 18 | Dec 04 - 06
14
Mar 08 - 10
1209
Coaching for Performance
Jun 12 - 13 | Nov 13 - 14
1604
Real Estate Finance
31
Feb 24 - 25 | Dec 18 - 19
14
Jan 31 - Feb 02 | Aug 28 - 30
Page
Oct 30 - Nov 01
1603
Project Financing
1207
Bank Branch Management
14
Feb 28 - Mar 01
1206
Programs
1601 1602
Problem Loan Managment
1205
Code
1614
Six Sigma
33
Mar 13 - 15 | Sep 05 - 07
Corporate Banking
1216
16 1615
Feb 21 - 22 | Nov 27 - 28
Consumer Credit Cycle
1217
1616
Nov 27 - 28
Total Quality Management
33
Oct 11 - 13
16
Training Needs Analysis
34
Oct 19 - 20
1617
Banking English Programs Code
Programs
1301
General Business Communication
Page 19
1618
English for Bankers I
1620
English Speaking Skills
19
Business Report Writing
20
Apr 24 - 26 | Dec 11 - 12
1308
20
Islamic Banking Programs
20
English Course - Advanced Level
20 21
Feb 17 - 18
Programs Asset & Liabilities Management Capital Markets Foreign Exchange - Basic FX & Money Markets - Advanced
23 23
Risk Management with Derivatives
1705 1706 1710
Investment Banking Portfolio Management & Mutual Funds Stock Market Analysis and Valuation Treasury Management for Non Treasury Staff
37
Islamic Banking Products
38
Risk Management in Islamic Banks
38
Islamic Trade Finance
38
E- Banking Applications Programs Programs
1801
Application of Ms. Excel - Basic
Page
1804
Computer Crimes and Security Systems
41 41
1807
E-Banking
41
1808
Financial Modeling
41
Sep 18 - 20
24
1810
Application of Ms. Word - Advanced
42
Mar 02 - 03 | Nov 20 - 21
24
1811
24
1812
Powerful presentation through Technology
42
Feb 07 - 08
Apr 26 - 28
1412
37
Mar 09 - 10
24
Apr 10 - 12
1411
Islamic Capital Market
May 22 - 23
23
Feb 09 - 11 | May 29 - 31
1409
Islamic Accounting Standards
Code
Mar 30 - 31
1408
37
Mar 13 - 14 | Oct 26 - 27
23
Apr 03 - 05 | Oct 03 - 05
1407
1703
Page
Mar 15 - 16 | Oct 19 - 20
1406
Introduction to Islamic Banking
May 15 - 16 | Dec 11 - 12
May 03 - 04 | Nov 20 - 21
1405
37
Feb 07 - 08 | Nov 09 - 10
1702
1712
Apr 05 - 07
1404
Page
May 03 - 05
Treasury and Capital Market Program 1401
Development of New Islamic Banking Products
May 25 - 26
Financial Report Writing
Code
Programs
1701
Apr 06 - 07 | Sep 25 - 26
Nov 07 - 30
1311
Code
Mar 20 - 22 | Oct 30 - Nov 01
English Course - Intermediate Level Mar 07 - 30 | Oct 10 - Nov 02
1310
34
Apr 24 - 25 | Sep 18 - 19 | Nov 13 - 14
English Course - Entry Level Feb 01 - 24 | Sep 05 - Oct 05
1309
Personal & Professional Impact & Inuence Mar 23 - 24
19
Jan 24 - 26 | May 09 - 11 | Oct 30 - Nov 01
1306
34
19
English for Bankers II Mar 13 - 16 | Sep 18 - 21 | Nov 06 - 09
1305
ROI in Human Capital Apr 10 - 11
Feb 28 - Mar 02 | Aug 21 - 24 | Nov 13 - 16
1303
34
Oct 23 - 25
Mar 27 - 29 | Oct 09 - 11 | Dec 04 - 06
1302
Project Management
Application of Ms. Excel - Advanced
42
May 18 - 19 | Jun 01 - 02
25
Basic
Mar 27 - 28
Intermediate
Advanced
2
Annual Training Plan 2016
Abu Dhabi Treasury and Capital Market Program
Bank Science & Operations Programs Code
Programs
1101
Bank Guarantees
Page
Code
07
1412
07
1414
Banking Practice & Law In the U.A.E Jan 26 - 28 | Aug 21 - 23
07
Feb 07 - 08 | Oct 16 - 17
Code
Programs
25
1901
Anti Money Laundering: Law,Regulations & Best Practices 45
Structured Products
25
1903
07
1416
Technical Analysis
Feb 10 - 11 | Sep 25 - 26
1418
Introduction to Treasury Operations
Page
Jan 31 -Feb 01 | Oct 16 - 17
25
Compliance Insights in Banks
45
Sep 18 - 19
1906
Detection of Forgery and Counterfeiting
45
Apr 20 - 21 | Aug 31 - Sep 01
May 31 - Jun 02
Introduction to Banking Products & Operations
1106
Page
May 22 - 23
Economics for Bankers
1104
Treasury Management for Non Treasury Staff May 15 - 16
Mar 09 - 10
1102
Programs
Risk Management & Compliance Programs
1907 25
Financial Crimes in Banks
45
May 25 -26
Jan 24 - 26
Principles of Internal Audit in Banks
1108
Retail Banking
1109
08
Feb 14 - 15 | Oct 30 - 31
Statistics for Bankers
1110
08
Feb 03 - 04
08
Jan 19 - 21 | Sep 18 - 20
Trade Finance - Advanced
1112
09
Mar 13 - 15 | Oct 03 - 05
09
Apr 17 - 19
09
Feb 24 - 25
09
May 09 - 10
10
May 09
27
Mar 02 - 03 | Oct 05 - 06
1504
Customer Relationship Management - Corporate
1505 1506 1507 1509
10
1511
May 29 - 30
27
1512
Customer Relationship Management - Retail
1201
Basic Financial Calculations
1513
Page
Ground Rule & Code of Ethics (GRACE)
1514
13 13
Feb 28 - Mar 01 | Aug 28 - 30
Financial Statement Analysis - Basic
Marketing of Financial Services Business Etiquette New Banking Products Development Effective Selling Techniques Collection Excellence Skills Customer Relationship Management - Advanced Digital Marketing
28
1917
28
1919
28
1921
Problem Loan Managment
29
Project Financing
Programs
14
1601
Bank Branch Management
29 29
14
Real Estate Finance
14
Apr 24 - 26
15
May 15 - 16 | Oct 09 - 10
15
Mar 27 - 28 | Sep 04 - 05
1612
International Financial Reporting Standards (IFRS)
1215
1613
Corporate Banking
1216
1614
Consumer Credit Cycle
32
Team Building
32
Time Management
32
Emotional Intelligence
33
Performance Management
33
Six Sigma
33
Mar 20 - 22 | Dec 04 - 06
16
Jun 01 - 02
Stress Management
Oct 09 - 10
16
May 18 - 19 | Sep 18 - 19
1217
32
Jun 12 - 13
16
May 22 - 23
Art of Infulence and Persuasion
Jan 17 - 18 | Aug 24 - 25
15
Aug 31 - Sep 01
Effective Leadership
Mar 09 - 10 | Oct 19 - 20
1611
Corporate Credit Analysis
1214
31 31
Apr 24
1610
SME Finance
1212
Effective Communication Techniques
Mar 23 - 24
1609
Financial Statements Analysis - Advanced
1211
31
Feb 07 - 09 | Oct 30 - Nov 01
15
Mar 27 - 28
31
Feb 14 - 15
1606
Working Capital Finance
1210
1603
14
Mar 13 - 14
Coaching for Performance Feb 28 - 29 | Sep 21 - 22
1604
Syndicated Loans
Page
Jun 19 - 21
1602
Apr 03 - 05
1209
1615
Total Quality Management
33
Oct 23 - 25
1616
Banking English Programs Code
Programs
Training Needs Analysis
34
Jun 19 - 20
Page
1617
Project Management
34
Nov 06 - 08
General Business Communication
1301
19
Apr 03 - 05| Sep 04 - 06
English for Bankers I
1302
1618 1620
English for Bankers II
ROI in Human Capital
34
Oct 23 - 24
19
Feb 14 - 17 | Sep 25 - 28
1303
Personal & Professional Impact & Inuence
34
Apr 20 - 21 | Nov 27 - 28
19
Apr 10 - 13 | Oct 09 - 12
English Speaking Skills
1305
Islamic Banking Programs
19
Mar 15 - 17 | May 29 - 31 | Oct 03 - 05
Business Report Writing
1306
20
Code
Programs
1701
Development of New Islamic Banking Products
Page
Mar 06 - 07 | Aug 28 - 39
English Course - Entry Level
1308
20
Feb 01 - 24 | Sep 05 - Oct 05
20
Mar 07 - 30 | Oct 10 - Nov 02
1705
Financial Report Writing
37 37
Islamic Capital Market
37
May 18 - 19 | Oct 19 - 20
21
Mar 30 - 31
Islamic Accounting Standards Apr 19 - 21
20
Nov 07 - 30
1311
Introduction to Islamic Banking Feb 21 - 22 | Sep 28 - 29
1703
English Course - Advanced Level
1310
37
Oct 23 - 24
1702
English Course - Intermediate Level
1309
1706
Islamic Banking Products
38
Sep 18 - 19
1710
Treasury and Capital Market Program Code
Programs
1401
Asset & Liabilities Management May 22 - 24
1404
Capital Markets Feb 28 - 29 | Sep 04 - 05
1405
Foreign Exchange - Basic Jan 31 - Feb 01 | Sep 21 - 22
1406
FX & Money Markets - Advanced May 01 - 03
1407
Risk Management with Derivatives Apr 10 - 11
1408
Investment Banking Mar 28 - 30
1409
Portfolio Management & Mutual Funds May 10 - 12
1411
Stock Market Analysis and Valuation Mar 15 - 17
Credit Risk Management
47
Risk Management in Islamic Banks
38
May 09 - 11
Page
1712
Islamic Trade Finance
38
Oct 05 - 06
23 23
Basel Accords Compliance Insights - Basic
E- Banking Applications Programs Code
Programs
23
1801
Application of Ms. Excel - Basic
23
1804
Page 41
Feb 21 - 22 | Nov 13 - 14
Computer Crimes and Security Systems
41
Sep 25 - 26
24
1807
24
1808
24
1810
24
1811
E-Banking
41
Aug 24 - 25
Financial Modeling
41
Apr 17 - 19 | Oct 30 - Nov 01
Application of Ms. Word - Advanced
42
Mar 23 - 24
Powerful presentation through Technology
42
Jun 01 - 02
1812
Application of Ms. Excel - Advanced Apr 05 - 06 | Sep 06 - 07
3
Annual Training Plan 2016
47
Feb 21 - 22
Basel Accords Compliance Insights - Advanced
47
Nov 20 - 21
Risk Based Audit
47
May 01 - 02
Signatute Forgery and Document Screening
48
Nov 06 - 08
Key Risk Indicators in Risk Management
48
1922
FATCA rules and regulations
48
Dec 04 - 05
29
HR Management & Leadership Programs Code
Feb 16 - 18
1207
46
Mar 20 - 21
Sep 04 - 05
13
Jan 19 - 21 | May 01 - 03 | Oct 03 - 05
1206
46
Mar 23 - 24 | Jun 01 - 02
1916
Aug 31 - Sep 01
1515
Credit Management
1205
1914
28
Mar 01 - 03 | Sep 04 - 06
1204
Market Risk Management
1923
Anti Money Laundering - Refresher Aug 21
13
Credit Appraisal Techniques
1203
Risk Management in Banks
Nov 13 - 14
1915
Jan 31 - Feb 01 | Jun 26 - 27
Mar 06 - 08
1202
1913
27
Apr 13
Programs
46
May 01 - 03
Apr 27 - 28
Credit Management & Project Finance Code
1911
Feb 17 - 18 | Sep 28 - 29
Private Banking
1117
Customer Service Excellence
Operational Risk Management Apr 13 - 14
27
Apr 03 | Oct 09
1502
1910
Jun 05 - 06
Cash Management
1116
Achieving Teller Excellence
Page
Apr 17
Banking Operation - Advanced
1115
Programs
46
Apr 27 - 28
Mar 30 - 31 | Oct 23 - 24
SWIFT Messages
1114
Code
Liquidity Risk management
Apr 06 - 07 | Oct 16 - 17
Trade Finance Documents Examination (ISBP)
1113
Marketing, Sales & Customer Service Programs 1501
Trade Finance - Basic
1111
1909
08
Apr 10 - 11
42
48
Dubai Bank Science & Operations Programs Code
Programs
1101
Bank Guarantees
Treasury and Capital Market Program
Page 07
Code
Programs
1408
Investment Banking
Apr 24 - 25 | Oct 09 - 10
1102
07
Economics for Bankers
07 07
Introduction to Banking Products & Operations Mar 27 - 28 | Oct 03 - 04
1108
08
Principles of Internal Audit in Banks Feb 21 - 22 | Oct 19 - 20
1109
1411
Portfolio Management & Mutual Funds
24
1412 1414
Code
Programs
1801
Application of Ms. Excel - Basic
Treasury Management for Non Treasury Staff Structured Products Technical Analysis Introduction to Treasury Operations
41
Computer Crimes and Security Systems
41
Mar 02 - 03
1807
41
E-Banking May 15 - 16
25
41
Financial Modeling Feb 23 - 25 | Oct 25 - 27
1810 25
Application of Ms. Word - Advanced
42
Apr 27 - 28 | Sep 21 - 22
1811 25
Mar 20 - 22
Page
Jan 20 - 21 | Sep 28 - 29
1804
1808
Oct 12 - 13
1418
Powerful presentation through Technology
42
Oct 12 - 13
1812
Application of Ms. Excel - Advanced
42
Mar 30 - 31 | Dec 04 - 05
25
Oct 23 - 25
08
Trade Finance -Basic
24
Sep 28 - 29
1416
Statistics for Bankers
Stock Market Analysis and Valuation Sep 20 - 22
08
Apr 03 - 04
1111
1409
08
Retail Banking Apr 24 - 25 | Dec 11 - 12
1110
24
Oct 03 - 05
May 15 - 16 | Oct 30 - 31
1106
Page
Apr 19 - 21 | Oct 09 - 11
Banking Practice & Law In the U.A.E Jan 17 - 19 | May 22 - 24 | Nov 27 - 29
1104
E- Banking Applications Programs
Jan 31 - Feb 02 | May 22 - 24 | Sep 28 - 30 | Nov 13 - 15
1112
09
Trade Finance -Advanced Feb 28 - Mar 01 | May 29 - 31| Dec 11 - 13
1113
Trade Finance Documents Examination (ISBP) Mar 13 - 15 | Nov 20 - 22
1114
09
SWIFT Messages Sep 25 - 26
1115
Marketing, Sales & Customer Service Programs
09
Code
Programs
1501
Achieving Teller Excellence
Banking Operation - Advanced
1502
27
Apr 13 - 14 | Nov 02 - 03
10
Cash Management
1504
Customer Relationship Management - Corporate
10
Private Banking
1505
Customer Relationship Management - Retail
1507
Credit Management & Project Finance Code
Programs
1201
Basic Financial Calculations
Page
1509
13
1511
1909
13
Credit Appraisal Techniques
13
Credit Management Financial Statement Analysis - Basic
1512
Effective Selling Techniques
29
1513
Collection Excellence Skills
1514
Customer Relationship Management - Advanced
Problem Loan Managment
1515
Digital Marketing
Real Estate Finance Syndicated Loans
29
1916
29
1917
Code
Programs
1601
Bank Branch Management
Working Capital Finance
15
1602
Financial Statements Analysis - Advanced
15
SME Finance Feb 14 - 15 | Oct 26 - 27
1214
15
Corporate Credit Analysis Nov 20 - 21
1215
16
International Financial Reporting Standards (IFRS) Apr 03 - 04
1216
16
Corporate Banking
46 47
Credit Risk Management Basel Accords Compliance Insights - Basic
47
Feb 17 - 18
Basel Accords Compliance Insights - Advanced
47
Mar 27 - 28
Risk Based Audit
47
Mar 13 - 14 | Dec 04 - 05
Signatute Forgery and Document Screening
48
1921
Key Risk Indicators in Risk Management
48
Apr 17 - 18
Coaching for Performance
1922
FATCA rules and regulations
48
Oct 16 - 17
31
1923
Anti Money Laundering - Refresher
48
Nov 06
31
May 09 - 10 | Nov 13 - 14
1603
Effective Communication Techniques
31
Jan 20 - 21 | Jun 19 - 20
1604
Effective Leadership
31
Feb 02 - 04 | Jun 07 - 09 | Aug 23 - 25
1606
Art of Infulence and Persuasion Jun
1609
32
12 - 13 | Nov 20 - 21
Stress Management
32
Mar 20 | Jun 19
16
Consumer Credit Cycle
Page
May 01 - 03
1610
Apr 10 - 11 | Oct 19 - 20
1217
HR Management & Leadership Programs
15
Feb 24 - 25 | Jun 01 - 02 | Sep 21 - 22
1212
Market Risk Management
Sep 21 - 22
Apr 24 - 25
1211
46
Risk Management in Banks
Mar 06 - 07 | Nov 27 - 28
1919
14
Sep 07 - 08
1210
46
Apr 05 - 07 | Nov 27 - 29
14
Oct 03 - 05
1209
1914
Jun 05 - 06
Project Financing
Operational Risk Management
Nov 02 - 03
1915
May 01 - 03 | Oct 03 - 05
1207
1913
29
14
46
Liquidity Risk management
Apr 26 - 28 | Nov 27 - 29
Apr 20 - 21
14
Sep 25 - 27
1206
1911 28 28
45
Financial Crimes in Banks
Nov 06 - 07
Jun 19
13
Feb 09 - 11 | May 22 - 24 | Sep 18 - 20
1205
1910
Mar 20 - 21 | Oct 09 - 10
Feb 07 - 09 | Oct 16 - 18
1204
New Banking Products Development
45
Oct 23 - 24
28
Apr 06 - 07 | Oct 05 - 06
Detection of Forgery and Counterfeiting
May 15 -16 | Nov 13 - 14
Sep 21 - 22
Apr 17 - 19 | Aug 21 - 23
1203
Business Etiquette
45
Feb 24 - 25 | Nov 22 - 23
28
Aug 28 - 29
Jan 26 - 28 | May 09 - 11
1202
Marketing of Financial Services
Compliance Insights in Banks Dec 18 - 19
1907
Mar 17
Page
Mar 08 - 09 | May 12 - 13 | Nov 20 - 21
1903
27
Feb 17 - 18
Ground Rule & Code of Ethics (GRACE)
Anti Money Laundering:Law,Regulations & Best Practices 45
1906
Feb 21 - 22 | Sep 25 - 26
1506
Programs
1901
27
Mar 23 - 24 | Oct 23 - 24
Mar 10
1117
Customer Service Excellence
Code
27
Feb 07 | Jun 26
09
Aug 31 - Sep 01 | Nov 13 - 14
1116
Page
Risk Management & Compliance Programs
Team Building
32
Jan 24 - 25 | May 03 - 04
1611
Time Management
32
Mar 06 - 07 | Dec 18 - 19
1612
Code
Programs
1301
General Business Communication
Emotional Intelligence
33
Mar 30 - 31 | Nov 09 - 10
Banking English Programs
1613
Page 19
Performance Management
33
Feb 28 - 29
1614
Six Sigma
33
May 15 - 17 | Nov 01 - 03
Jan 24 - 26 | Aug 21 - 23
1302
English for Bankers I
19
1615
1303
English for Bankers II
19
1616
19
English Speaking Skills Mar 22 - 24 | Sep 18 - 20 | Dec 04 - 06
1306
Business Report Writing
1617 1618
English Course - Entry Level
Project Management
34
ROI in Human Capital
34
1620
Personal & Professional Impact & Inuence
34
Nov 27 - 28
20
English Course - Intermediate Level Apr 04 - 27 | Oct 10 - Nov 02
1310
34
Nov 13 - 14
20
Feb 29 - Mar 23 | Sep 05 - Oct 05
1309
Training Needs Analysis
Mar 15 - 17 | Nov 22 - 24
20
Feb 28 - 29 | Oct 30 - 31
1308
33
Mar 13 - 14
Apr 03 - 06 | Oct 16 - 19 | Dec 11 - 13
1305
Total Quality Management Apr 12 - 14
Jan 31 - Feb 03 | Apr 10 - 13 | Sep 25 - 28
Islamic Banking Programs
20
English Course - Advanced Level Nov 07 - 30
1311
21
Financial Report Writing Sep 04 - 05
Code
Programs
1701
Development of New Islamic Banking Products
Page 37
May 22 - 23
1702
Treasury and Capital Market Program Code
Programs
1401
Asset & Liabilities Management
Page
Capital Markets
23
1705
Foreign Exchange - Basic
1706
FX & Money Markets - Advanced
23
1712
23
1712
May 10 - 12 | Oct 30 - Nov 01
1407
Risk Management with Derivatives
37
Islamic Capital Market
37
Islamic Banking Products
38
Feb 14 - 15
Risk Management in Islamic Banks
38
Apr 12 - 14 | Oct 23 - 25
Jan 24 - 25 | Sep 07 - 08
1406
37
May 01 - 02 | Dec 04 - 05
Mar 09 - 10 | Oct 05 - 06
1405
Islamic Accounting Standards Sep 04 - 06
23
Aug 30 - Sep 01
1404
Introduction to Islamic Banking Jan 24 - 25 | May 29 - 30 | Aug 21 - 22
1703
Islamic Trade Finance
38
Mar 30 - 31 | Nov 06 - 07
24
Aug 28 - 29
Basic
Intermediate
Advanced
4
Annual Training Plan 2016
RAK
Al Ain Code
Programs
1102
Banking Practice & Law In the U.A.E
Code
Programs
07
1106
Introduction to Banking Products & Operations
07
1301
Page
Introduction to Banking Products & Operations Retail Banking
08
1302
08
1502
Trade Finance - Basic Trade Finance - Advanced
09
1602
Banking Operation - Advanced
09
1702
13
1812
Financial Statement Analysis - Basic General Business Communication
19
English for Bankers I
19
Oct 03 - 06
1306
Business Report Writing
20
May 01 - 02
1404
Capital Markets
23
May 15 - 16
1405
Foreign Exchange - Basic
23
May 09 - 10
1502
Customer Service Excellence
27
Jun 26 - 27
1505
Customer Relationship Management - Retail
27
May 25 - 26
1509
Business Etiquette
28
Jun 12 - 13
1512
Effective Selling Techniques
29
Jun 19 - 20
1603
Effective Communication Techniques
31
Apr 24 - 25
1604
Effective Leadership
31
Sep 04 - 06
1612
Emotional Intelligence
33
Sep 25 - 26
1613
Performance Management
33
Nov 13 - 14
1702
Introduction to Islamic Banking
37
Oct 09 - 10
1801
Application of Ms. Excel - Basic
41
Apr 17 - 18
1812
Application of Ms. Excel - Advanced
42
May 09 - 10
1901
Anti Money Laundering: Law, Regulations & Best Practices
45
Nov 27 - 28
1907
Financial Crimes in Banks
45
Oct 30 - 31
1911
Risk Management in Banks
46
Nov 20 - 22
Fujairah Code
Programs
1106
Introduction to Banking Products & Operations
Page 07
Oct 23 - 24
1111
Trade Finance - Basic
08
May 22 -24
1204
Financial Statement Analysis - Basic
13
Apr 24 - 26
1301
General Business Communication
19
May 01 - 03
1306
Business Report Writing
20
May 15 - 16
1502
Customer Service Excellence
27
Jun 12 - 13
1505
Customer Relationship Management - Retail
27
Aug 21 - 22
1509
Business Etiquette
28
May 09 - 10
1512
Effective Selling Techniques
29
May 01 - 02
1603
Effective Communication Techniques
31
Sep 25 - 26
1604
Effective Leadership
31
Jun 19 - 21
1609
Stress Management
32
Jun 26
1701
Development of New Islamic Banking Products
37
Jun 01 - 02
1702
Introduction to Islamic Banking
37
Apr 17 - 18
1801
Application of Ms. Excel - Basic
41
Aug 21 - 22
1812
Application of Ms. Excel - Advanced
42
May 25 - 26
1901
Anti Money Laundering: Law, Regulations & Best Practices
45
Oct 30 - 31
1911
Risk Management in Banks May 15 - 17
5
Coaching for Performance Introduction to Islamic Banking Application of Ms. Excel - Advanced
1901
Anti Money Laundering: Law, Regulations & Best Practices May 22 - 23
Oct 16 - 18
1302
27 31 37 42
Oct 23 - 24
May 29 - 31
1301
19
May 09 - 10
May 22 - 23
1204
Customer Service Excellence
Sep 04 - 05
Nov 20 - 22
1115
English for Bankers I
Apr 24 - 25
Oct 23 - 25
1112
19
May 22 - 25
Oct 09 - 10
1111
General Business Communication Jun 12 -14
Nov 06 - 07
1109
07
May 01 - 02
Sep 25 - 27
1106
Page
46
45
Banking Science and Operations Programs The focus of this category is to enhance the knowledge of the participants in all aspects of the Banking operations. The category also focuses on banking law, trade finance, audit and general aspects of Banking.
66
Course No: 1101
Bank Guarantee Overview
Overview
Practical course to understand bank guarantees and standby letters of credit the relevant ICC rules in particular.
Contents 4 The main features of the revision
URDG 758
(accessory/ non-accessory, direct/ indirect)
4 Main types of Guarantees 4 The law related to bank
guarantees – UAE CTL
4 Main issues from practical point of
view: Wording, Claims, Extend or Pay claims
4 Structure and functions of
4 Discussion of some of the land
4 Banking Business
4 International Practices and Code
mark legal cases in UAE
commercial Banks in UAE
4 Advising of guarantees,
Amendments
4 Liability of the Guarantor 4 Uniform rules for demand
guarantee (URDG 458)
4 Standby Letters of Credit under
ISP98
4 Examination of presentations
4 Regulatory Framework and Role of
Central Bank
of Banking Practice
4 Dispute Resolution 4 Cyber Law
4 Laws relating to Banking
regulations in UAE
4 Regulation of Credit and Contracts
Law
4 Types of agreements under bank
4 Negotiable Instruments laws
guarantee transaction
4 What is the basis of Banker-
Customer Relationships? Focus on Fiduciary Duties
4 Clauses and format of bank
guarantee
Targeted Audience
Targeted Audience
Trade finance, credit, corporate, relationship manager, branch manager and audit department.
Prerequisites
Duration
None
2 days
Bank ofcials working in retail, credit, trade n
ance and general banking operation
Prerequisites
Duration
None
3 days
Methodology
Methodology
Lectures, Discussion and Case studies
Lectures, Discussion and Case studies
Feb 14 -15
To help the participants to learn the Banking Practice followed in UAE. Identify the developing regulatory changes.
Contents
4 Bank guarantees overview
Sharjah
Course No: 1102
Banking Practice & Law in UAE
Abu Dhabi Mar 09 -10
Aug 28 -29
Dubai
Sharjah
Abu Dhabi
Dubai
Al ain
Apr 24 -25
Mar 20 -22
Jan 26 -28
Jan 17 -19
Sep 25 -27
Oct 09 -10
Oct 09 -11
Aug 21 -23
May 22 -24 Nov 27 -29
Course No: 1104
Economics for Bankers Overview
Introduction to Banking Products & Operations
Course No: 1106
Overview
This program introduces you to the fundamentals of economics useful for bankers with focus on Macroeconomics.
Contents 4 The Economic Problem: Scarce
Resources, Unlimited Wants, and Opportunity Costs
4 The Concepts of Demand, Supply,
and Equilibrium
4 The UAE Central Bank Structure
and Monetary Policy
4 Current Economic Environment 4 Basic graphing and graph
interpretation skills to examine economic questions
4 Business Organization and the
Business Cycle
4 Economic policy problems faced
by government: economic growth, budget deficits and debt
4 Unemployment and Inflation 4 Aggregate Demand and
Aggregate Supply
Banking Products and Operations places emphasis on the practical and real life scenarios’ a banker face. We will be dealing in a number of real life case studies which will provide a greater insights related to the operational role.
Contents 4 Introduction to Banking
4 Corporate Finance Basics of Loans
4 The active and passive products in
4 Laws applicable in Banking -
4 The corresponding business
process, in particular Check Accounts, Deposits and Payment Transactions, Credit and Debit Cards
Policy
4 Financial Crimes and Identity Theft 4 Trust Services and Safe Custody 4 Risks Involved – dispute resolution
in cards
4 Bills (Collection, Purchase,
Discount & Negotiation), Negotiable Instruments
4 Expenditures Analysis and Fiscal
International, Regional and Local Laws
banking
4 Ethical issues in financial services
4 Remittance Products and Trade
Products Introduction
4 Money and Financial Markets
4 Consumer and Mortgage Loans
Targeted Audience Bank staff wish to increase their understanding of economics as it relates to banking.
Prerequisites
Duration
None
2 days
Targeted Audience Trade finance, credit, corporate, relationship manager, branch manager and audit department.
Prerequisites
Duration 2 days
None
Methodology Methodology
Lectures, Exercises, Analyzing Current Events
Lectures, Discussion and Case studies
Sharjah
Abu Dhabi
Dubai
Sharjah
Abu Dhabi
Dubai
Al Ain
RAK
Feb 10 -11
Mar 27 -28
Nov 06 -07
May 01 -02
Sep 25 -26
Oct 03 -04
Mar 23 -24
Feb 07 -08
May 15 -16
Feb 03 -04
Sep 18 -19
Oct 16 -17
Oct 30 -31
Aug 21 -22
Fujairah Oct 23 -24
7
Annual Training Plan 2016
Principles of Internal Audit in Banks
Course No: 1108
Overview
Course No: 1109
Retail Banking Overview
To enhance the skills of the participants relating to the audit and control in banks and to highlight the crucial role of auditing as an important element in the management information system.
Contents 4 Introduction to modern risk-based
internal audit function
4 Reorganization of the audit
function through audit teams (credit audit, treasury, trade finance etc.)
4 Reconfiguration of the audit
universe (i.e. identifying areas to be audited) by grouping, end-toend transaction and product processing cycles
4 Implementation of a risk
and low risk auditable units) 4 Developing and implementation of
risk-based auditing tools and techniques
4 Development of an Audit Charter
and Manual (Institute of Internal Auditors and the requirements of the Bank for International Settlements)
4 Implications of computerization
and data management (System Control)
assessment methodology (inherent risk of each auditable unit)
Understand and learn various products and services under the retail banking segment. Help to improve the operational efficiency in handling the product and services by the retail banking staff. Enhance the marketing efforts and read the trends in competitive marketing.
Contents 4 Fundamentals of personal and
retail banking segments
4 Channel marketing 4 Market practices and best practices
and customer focus
4 KYC and account opening
procedures
4 Mystery Shopping and service
standards
4 Importance of Due Diligence 4 Operational and management
aspects of the segments
4 Consumer lending and small
business banking
4 Credit Card – billing cycle 4 Mortgage lending
4 The prioritization of auditable units
(categorization into high, medium
Targeted Audience Customer Service ofcers and ofcers connected with functional operations
Targeted Audience Internal auditor or inspection department staff
Prerequisites
Duration
None
2 days
Lectures, group discussions, and case analysis
Sep 04 -05
Duration
None
2 days
Methodology
Methodology
Sharjah
Prerequisites
Abu Dhabi Apr 10 -11
Discussion, interactive and presentations
Dubai
Sharjah
Abu Dhabi
Dubai
Al ain
Feb 21 -22
Feb 28 -29
Feb 14 -15
Apr 24 -25
Oct 09 -10
Oct 19 -20
Oct 03 -04
Oct 30 -31
Dec 11 -12
Course No: 1110
Statistics for Bankers Overview
Course No: 1111
Trade Finance- Basic Overview
Provide basic knowledge of the subject and familiarity with techniques to use them effectively in the banking and financial work situations. To give statistical and graphical tools that will help and improve the processes in an organization for better decision making and better judgment.
Contents
This program introduces you to the fundamental principles of Trade. Special emphasis is placed on topics of importance to you as a banker. A strong emphasis is placed on understanding the key elements of customer trade cycle analysis.
Contents
4 Introduction
4 Why Trade Finance
4 Documentary Collections
4 Graphic Representation of Data (Bar Diagram, Histogram, Polygon)
4 Commercial Contracts and the
4 Documentary Credits
4 Measures of Central Tendency (Mean, Median, Quartiles, Mode)
Use of Inco terms
4 Understanding Documentary
4 Commercial Documents
4 Measures of Correlation & Regression
4 The value of Document Title
4 ime Series
4 Methodology's of Payment ( open
4 Theory of Probability
Credit Process
4 Responsibilities of Correspondent
Banks in Trade
trade, advance payment, collection , LC's , BOP)
4 MS Excel (Spreadsheet)
4 Understanding Payment Risk – The
Risk Ladder
Targeted Audience
Targeted Audience
All bank staff can attend this course
Prerequisites
Duration
1801- Ms Excel – Basic
2 days
Banking professionals who have not attended a formal course in Trade Finance and who wish to move and build a strong career in Trade Finance.
Prerequisites
Duration 3 days
None
Methodology Lectures, Class Work and Lab exercises
Methodology Lectures, Exercises and Case Studies
Sharjah Aug 31-Sep 02
Abu Dhabi Feb 03 -04
Dubai
Sharjah
Abu Dhabi
Dubai
Al ain
Apr 03 -04
Apr 17 -19
Jan 19 -21
Jan 31-Feb 02
Oct 23 -25
Aug 3-Sep 02
Sep 18 -20
May 22-24 (A)
Fujairah
Sep 28-30
May 22 -24
Nov 13-15 8
Annual Training Plan 2016
Course No: 1112
Trade Finance-Advanced Overview
Trade Finance Documents Examination (ISBP)
Course No: 1113
Overview
This advanced course will provide delegates who are already familiar with or are working in a trade finance environment, with an insight into the more complex trade finance techniques that are becoming more common.
Contents 4 Trade Finance versus 'balance
sheet lending'
4 Understanding, identifying and
managing risk (Importer and Exporter's risk)
4 Risk mitigation, management and
transfer
4 The mechanics and use of: Back
to Back L/C structures, Transferable L/Cs, Revolving L/Cs
4 Different types – Bid,
Performance, Advance payment and Retention bonds
4 Rules governing guarantees and
bonds (Legal jurisdiction and expiry date issues)
Understand how the practices articulated in UCP 600 are applied by documentary practitioners. Determine compliance of documents with the terms of letters of credit and the impact of modification or exclusions of provisions of UCP 600 on International Standard Banking Practice.
Contents 4 Preliminary Considerations 4 The application and issuance of
the credit
4 Opportunity spotting 4 Standby L/C's (SBLCs)
4 Ocean / Marine Bills of Lading
(Covering Port-to Port Shipments)
4 Mechanics of Factoring and
4 Standards of checking Documents
4 Forfeiting – an important adjunct
4 Air Transport Documents
4 Role of Credit Insurance and
Targeted Audience
4 Structuring Finance for the Trader 4 International Demand and
Contract Guarantees / Bonds Scope and Application
Invoice Discounting
4 Insurance Documents
4 Charter Party Bill of Lading
4 The effective use of red and green
clause letters of credit
Transport Documents
4 Certificate of Origin
4 General Principles 4 Invoices
4 Receivables Financing
4 Road, Rail or Inland Waterway
4 Multimodal Transport Documents
to the TF mechanism
Nightmare scenarios
4 Bank Payment Obligation
Targeted Audience
Trade finance, Documentary Credit, Audit senior staff who should be familiar with UCP 600
Prerequisites
All officers who have attended Trade finance Basic course or Officers with at least 2 years of experience in Trade or Credit departments in Banks.
Prerequisites
3 days
Methodology
Duration
1111: Trade Finance Basic
Duration
1111: Trade Finance Basic
Presentation, discussion, and group cases
3 days
Methodology Lectures, Discussion and Case studies
Sharjah
Abu Dhabi
Dubai
May 01 -03
Mar 13 -15
Feb 28-Mar 01
Nov 01 -03
Oct 03 -05
May 29 -31
Al Ain
Sharjah
Abu Dhabi
Dubai
Nov 20 -22
May 15 -17
Apr 17 -19
Mar 13 -15
Oct 16 -18
Nov 20 -22
Dec 11-13
Course No: 1114
SWIFT Messaging Overview
Banking Operation – Advanced
Course No: 1115
Overview
This course will give you an overview of SWIFT, its basics, its message standards and its main products and services. It also provides you Understand SWIFT Messaging Standards and become aware about SWIFT for Corporations and other recent developments and Innovation from SWIFT.
This course will train participants on all aspects banking operations including Treasury, Lending and Trade Finance Operations. They will also be able to necessitate the need for internal controls.
Contents Contents 4 Banking Ecosystem –
4 Multi-bank reporting via SWIFT
4 Overview of SWIFT
4 Corporate access to SWIFTNet (TRCO, MA-CUG, multiple banks' MACUGs, SCORE)
Environmental Landscape
4 SWIFT Standards
4 Banking Regulations-Basel Accord
4 Lending Operations
4 General Banking Operations -A
4 Trade Finance Operations
brief Introduction
4 Capital Market & Treasury
Account Opening, Account Operations,
=
4 Recent developments and
=
Clearing
4 SWIFTNet
=
Collection
4 International Payments using SWIFT (Serial method, Cover method, Third party payments via SWIFT, Concentrating funds via SWIFT)
=
Remittances
=
Anti-Money laundering
=
Cash operations
4 SWIFT Currency Codes
Innovation from SWIFT
Operations
4 E-Banking including ATMs 4 Internal Controls over Operations
/Control of frauds
4 Ethics and Best Practices
Targeted Audience
Targeted Audience Current and New users who need a general overview of SWIFT Message Standards and types
Two years banking experience
Prerequisites Prerequisites
Duration
None
Duration
1106: Introduction to Banking Products & Operations
2 days
2 days
Methodology Methodology
Methodology-Lectures, Case Studies, Group discussions
Lectures, Discussions, and Exercises
Sharjah Apr 10 -11
Abu Dhabi Feb 24 -25
Dubai
Sharjah
Abu Dhabi
Dubai
Al ain
Sep 25 -26
Apr 03 -04
May 09 -10
Aug 31-Sep 01
May 22 -23
Dec 04 -05
9
Annual Training Plan 2016
Nov 13-14
Course No: 1116
Cash Management Overview
Overview
The course will provide a basic understanding of the need for cash management and solutions offered by the banks.
Contents 4 Introduction to cash management 4 Link between cash management and working capital/current ratio
=
Types of payment
=
Cost of these payments
=
Improving the payment process Types of collection
=
Cost of collections
=
Improving the collection process
4 Use creative asset management
4 Implement innovative marketing
4 Trust and Waqf creation, off-Shore
techniques to win new business and defend an existing client base.
products and services to meet specific client demands accounts and tax implications
4 Various types of asset
management products including Sharia' compliant products
4 Solutions provided by banks
Targeted Audience
Targeted Audience Participation Requirements: banking professionals working in corporate banking, any banker who wants to understand cash management business
Prerequisites
Duration
None
1 day
Professionals and bankers in the areas of private banking, wealth management, relationship management, investment management, trust management, department heads etc.
Prerequisites
Duration
None
2 days
Methodology
Methodology
Presentation, lively discussions, real-life case studies
Lectures, Discussions, and case studies
Oct 23
4 Design a successful private
banking strategy to maximize profitability
4 Collections management =
The course aims to assist participants to design a successful private banking strategy to maximize profitability, implement innovative marketing techniques to win new business and defend an existing client base, use creative asset management products and services to meet specific client demands and formulate innovative asset planning services to benefit both the client and the bank.
Contents
4 Payments management
Sharjah
Course No: 1117
Private Banking
Abu Dhabi May 09
Dubai
Sharjah
Abu Dhabi
Dubai
Mar 10
Nov 13 -14
May 29 -30
Feb 17 -18
10
Annual Training Plan 2016
11
Credit Management, Corporate Banking and Project Finance Programs This category aims at developing the analytical skill sets of the participants in the various aspects of Credit. The focus of this category is on the assessing the credit worthiness of borrowers using tools like financial statement analysis and other appraisal techniques. The others areas of focus include Project financing, syndications, real estate financing, SME financing etc.
12
Course No: 1201
Basic Financial Calculations Overview
Course No: 1202
Credit Appraisal TechniquesCourseNo Overview
This course provides a hands-on introduction to basic financial mathematics and the use of financial calculators. Participants will learn about time value of money and discounted cash-flow principles. Financial market participants who are unsure of their financial math skills will find this course useful.
Contents 4 The time value of money
Credit Appraisal remains one of most critical functions of any bank. This course will give the participants a good grounding in the basics of credit analysis and business evaluation. Participants can hone their skills of going behind the financial statements and detecting inconsistencies, if any. Participants will develop the necessary skill to match credit facilities to the needs of borrowers and mitigate risks through documentation, covenants and collateral security.
Contents
4 Financial calculators and using them 4 Interest/ Return calculations 4 Mortgage, asset valuation
4 Basic principles of bank credit
4 Credit scoring
4 Credit risk analysis through ratios
4 Credit rating
and cash flow analysis
4 Bond valuation
4 Univariate and Multivariate
analysis
4 Cash flow analysis and calculations
sensitivity analysis
Retail and corporate staff with basic knowledge of accounting and mathematics.
Prerequisites
Duration
None
3 days
Methodology Presentation, lecture, illustration, exercise and case studies.
4 Evaluation of working capital and
term loans
4 Forecasting financials and
Targeted Audience
4 Cash flow lending
4 Ensuring proper use of bank
facilities
4 Importance of Site Inspections
4 Structuring of facilities
Targeted Audience Commercial loan officers with at least 6 Months experience in the commercial credit department who wish to enhance their knowledge about credit appraisal techniques
Prerequisites
Duration
1204: Financial Statements Analysis - Basic
3 days
Methodology Lectures, exercises, and case studies
Sharjah Aug 21 -23
Abu Dhabi Mar 06 -08
Dubai
Sharjah
Abu Dhabi
Dubai
Jan 26-28
Feb 16 -18
Mar 01 -03
Apr 17 -19
May 09 -11 (A)
Oct 16 -18
Sep 04 -06
Aug 21 -23
Course No: 1203
Credit Management Overview
Financial Statement Analysis Basic
Course No: 1204
Overview
The objective of this course is to provide participants with adequate knowledge about the management of Credit in banks. Participants will learn about the importance of Credit culture and its impact on the credit process. Participants will learn about administration of loans, post-sanction follow-up of loans and the process of securing collateral. Participants will be able to appreciate the portfolio approach to credit management.
Contents 4 Overview of Credit Management 4 Regulatory Framework and
Prudential Norms
4 Credit Policy in Banks 4 Documentation and types of
4 Credit Evaluation: Term Loans &
Working Capital
4 Credit Monitoring 4 Follow up and Recovery
Management
security
The course on financial statement analysis provides participants with a fundamental understanding ofaccounting principles, concepts, conventions, and key characteristics of accounting information. Participants will be able to learn about the various types of financial statements and their importance. They will learn the use of various analytical tools like ratio analysis and common-size statements and distinguish between cash flows and profits and identify the different types of cash flows. They will be able to identify the key line items on the financials and their inter-relationships.
Contents 4 Overview of the purpose and
structure of financial statements
4 Important accounting principles,
concepts, conventions and characteristics of accounting information
4 Reading and understanding the
Targeted Audience Executives from corporate banking
balance sheet and income statement 4 Trend analysis / common size
statements
4 Ratio analysis 4 Cash flows
Targeted Audience
Prerequisites
Duration
1202: Credit analysis Techniques
3 days
Lending personnel ormanagement trainees with a basic knowledge of accounting. - Junior Commercial loan officers
Prerequisites
Methodology
Duration
None
3 days
Lectures, discussion and case studies
Methodology Lectures, illustrations, exercises, and case Studies
Sharjah
Abu Dhabi
Dubai
Sharjah
Abu Dhabi Jan 19-21 May 01-03
May 22-24
Fujairah
Oct 03 -05
Sep 18-20
Apr 24 -26
May 22 -24
Feb 28-Mar 01
Feb 07 -09
Apr 10 -12
Nov 06 -08
Aug 28-30
Oct 16 -18
Oct 23 -25
13
Annual Training Plan 2016
Dubai Feb 09-11
Al Ain May 29 -31
Course No: 1205
Problem Loan Management Overview
Course No: 1206
Project Finance Overview
This course will enable participants to identify the early warning signals of problem loans. Participantswill be able to recognize the causes of business failure and operating losses. They will be able to develop a concrete set of procedures once a problem loan has been identified. Participants will explore options for resolving problem loans including workout, outplacement and liquidation.
The course will provide participants with an overview of the core principles of project finance.Participants will gain a greater insight into Project Risks and grasp the crucial factors and techniques used in structuring project financings. Participants will be able to understand the essential credit issues in appraising project finance proposals.
Contents Contents 4 Causes of Problem Loans and
Costs
4 Strategy for Loan Recovery 4 Mandate for Loan Recovery and
4 Identification of Problem Loans
and Measuring DelinquencyRegulatory guidelines
Legal mechanisms
4 Execution of Loan Recovery and
System for Monitoring
4 Controlling Problem Loans
4 Fundamentals and Rationale of
4 Ownership and Financial
4 Analysis of Project Viability and
4 Legal Documentation and Funding
Project Financing
Risk Management (Cash flow projection & IRR)
4 Security Arrangements and Legal
Structure
4 Analysis of the Remedial Actions
4 Role of Credit Ratings and Project
Targeted Audience
Targeted Audience
Structuring Sources
4 The Lenders perspective 4 Sponsors Perspective
Evaluation
Commercial lending officers with a good understanding of credit analysis.
Prerequisites
Duration
1202: Credit Appraisal Techniques
3 days
People working in corporate banking and credit department
Prerequisites
Duration
1202: Credit Appraisal Techniques
3 days
1211: Financial Statements Analysis Advanced
Methodology Methodology
Lectures, discussions, and case studies
Lectures, exercises, discussions
Sharjah Feb 28-Mar 01
Abu Dhabi Feb 16 -18
Dubai
Sharjah
Abu Dhabi
Dubai
Sep 25-27
Jan 31-Feb 02
Apr 03 -05
May 01 -03
Aug 28 -30
Course No: 1207
Real Estate Finance Overview
Oct 03 -05
Course No: 1209
Syndicated Loans Overview
This course is an introduction to the basic concepts and tools used by real estate professionals to analyze the financial feasibility of real estate developments. Participants will be able to analyze the risk and returns of investing in property. They will understand the relative advantages of debt and equity financing structures and the relevance of property cash flows.
This course aims at providing participants with knowledge of organizing and participating insyndicated loans. This course highlights the legal issues in a syndicated loan and provides an insight into the nature of documents and covenants. Participants will understand the roles of various participants in structuring a transaction and how to price a syndicated loan.
Contents
Contents 4 Op Exps& Net Op income
4 Characteristics of Loan Syndication
4 Feasibility due diligence
4 Financing Phases
4 Advantages and disadvantages to
4 Project costing, Leverage,
4 Sources of financing
4 UAE market analysis & feasibility
Capitalisation
4 Real estate appraisal approaches
4 Potential & Effective Gross income
borrowers and banks
4 Identifying strategies for syndicate
participants and their roles
4 Significant titles in Syndicate
facilities
4 Rental Yield calculation
4 Types of syndicated facilities
Targeted Audience
4 Risk sharing
Executives in personal & corporate banking who finance real estate, senior executive who wish toadvance their knowledge of real estate finance.
Prerequisites
Duration
1202: Credit analysis Techniques
3 days
Methodology
4 Analyzing principal elements of
the pricing structure
4 ·
Reviewing pricing strategies and the trade-off between price and structure
4 Loan agreements/documentation
in syndication
4 Evaluating how to negotiate the
best deal
4 Transfer mode in Secondary
4 The syndication sales cycle and
market
principal milestones
Targeted Audience Participants possessing knowledge of corporate credit
Prerequisites
Case studies, presentation and interactive discussions
Duration
1203: Credit Management
2 days
Methodology Lecture and case studies
Sharjah Mar 08 -10
Abu Dhabi Apr 24-26
Dubai
Sharjah
Abu Dhabi
Oct 03 -05
May 29 -30
Mar 13-14
Dubai Sep 07-08
14
Annual Training Plan 2016
Course No: 1210
Working Capital Finance Overview
Financial Statements Analysis -Advanced
Course No: 1211
Overview
This course will enable the participants to understand the various components of operating cycle. The participants willlearn to link the financing structures with the stages of the operating cycle. They will able to identify the merits of appropriate funded and non-funded instruments required for working capital finance.
Contents 4 Working capital cycle. 4 Various components affecting
working capital cycle
This Course will enable participants to identify balance sheet strengths, weaknesses & inconsistenciesif any. The participants willalso be able to gauge the quality of earnings. They will learn the used of advanced analytical tools and glean information from notes to accounts. Participants will perform simple credit analysis and industry analysis. They should be able to identify signals that indicate fraudulent reporting.
4 Precautions to be taken in working
Contents
4 Supervision & follow up for
4 Review of Balance sheet, Income
capital assessment
efficient utilization of working capital finance.
4 Various products for working
capital financing
statement and Cash Flow Statement
4 Ratio analyses/Du Pont model 4 Cash flow analysis
4 Inconsistencies in financial
4 Preparing proforma financial
4 Sources and applications of funds
4 Liquidity and Solvency
statements and validating them.
statements
4 Structuring of the required facilities
analysis.
Targeted Audience Executives in corporate banking department responsible for funding working capital
Prerequisites
Duration
1204 Financial Statement Analysis – Basic
2 days
4 Overview of Credit Analysis and
Industry analysis
4 Horizontal and Vertical analysis
Targeted Audience Recent entrants into the credit department with about 6 months to one year experience.
Methodology Prerequisites
Lecture, illustrations and case studies.
Duration
1204: Financial Statements Analysis- Basic
2 days
Methodology Case studies, presentation & interactive discussions
Sharjah Sep 25 -26
Abu Dhabi Mar 27 -28
Dubai
Sharjah
Abu Dhabi
Dubai
Apr 24-25
Mar 30 -31
May 15 -16
Feb 24 -25
Nov 06 -07
Oct 09 -10
Jun 01 -02 Sep 21 -22
Course No: 1212
SME Finance Overview
Course No: 1214
Corporate Credit Analysis Overview
The basic objective of this program is to understand and analyze the SME Finance market in UAE. The program analyzes the characteristics of SME market in UAE and an overview on the credit appraisal techniques for SMEs.
Participants use a highly structured approach to analyze credit and structure the loan. Suitable for Corporate Credit Personnel
Contents Contents
4 Introduction- The Goals and Nature of Credit Analysis
4 Overview about SME Finance
4 Financial Risk analysis for SMEs
4 SME market in UAE
4 Working capital limit assessment
4 Challenges faced by Banks in SME
for SMEs
4 Fundamentals of Financial Analysis 4 Fundamentals of Credit Analysis 4 Cash Flow Forecasting
Lending
4 Risk and Loan Structuring
4 Promoter risk & Industry Risk
Analysis
4 Credit Risk Management 4 Project Finance and Syndications
Targeted Audience The course is suitable for relationship managers responsible for the development of SME portfolios
Prerequisites
Targeted Audience Must have good knowledge of accounting.
Duration
Financial Statement Analysis- Basic
2 days
Prerequisites
Duration
1211 : Financial Statements Analysis Basic
Methodology Methodology
Lecture, Discussion, Case studies
Sharjah
Abu Dhabi
lectures, videos, Group Discussions
Dubai
Sharjah May 11 -12
May 09 -10
Mar 27-28
Feb 14 -15
Nov 27 -28
Sep 04-05
Oct 26 -27
15
Annual Training Plan 2016
Abu Dhabi Aug 31-Sep 01
Dubai Nov 20-21
2 days
International Financial Reporting Standards
Course No: 1215
Overview
Course No: 1216
Corporate Banking Overview
The basic objective of this program is to introduce the key standards under IFRS and International Accounting Standards to the Banking professionals especially in Credit. The course will focus on the IFRS guidelines regarding presentation of financial statements, specialized areas like construction contracts, consolidated financials etcwhich is critical for a Banker.
This is a comprehensive strategic management course for senior banking executives that will assist them to understand the success factors of corporate banking, how to use the planning process to set goals, control costs and to increase the profitability of clients and sales channels.
Contents Contents
4 Successful corporate banking
4 Overview of IFRS and the
International Accounting Standards 4 IAS-1 - Presentation of Financial
Statements – Structure, Classification of Balance sheet, Comprehensive Income 4 IAS-2 - Treatment of Inventory 4 IAS-7 : Statement of Cash flows
Consolidated Financial Statements 4 Overview on IAS- 11 & IFRS-15 :
Construction Contracts
4 Overview on IAS 39 & IFRS -9 : -
Financial instruments : Recognition and Measurement – An overview 4 Non-Financial Assets & Non-
financial liabilities
4 Overview on IFRS-10 :
Prerequisites
Duration
1211 Financial Statement Analysis- Advanced
2 days
Methodology
May 22 -23
4 Build a competitive, client oriented
sales organization to respond to the needs of corporate clients. 4 Implement an effective rating
4 Streamline the bank's credit
policies and processes and optimize the cooperation between the credit department and the sales organization. 4 Identify the major risk factors in
corporate banking and implement an effective risk management system.
Heads of Corporate Banking, Corporate Banking Relationship Managers and Directors, Credit Managers and Directors, Corporate Debt Advisers and other banking professionals who need to understand corporate banking operations.
Prerequisites
Duration
None
2 days
Methodology
Lecture, Discussion, Case studies
Oct 09 -10
increase the value of bank and control costs
based lending, and risk adjusted pricing under Basel II.
Targeted Audience
Senior Managers from finance and accounting, credit, treasury, internal control department of banks and regulatory bodies like central bank and the ministry of economy and commerce.
Abu Dhabi
4 Planning and budgeting process to
system for corporate and cash flow
Targeted Audience
Sharjah
strategy to maximize profitability in terms of risk adjusted returns.
The program is highly interactive, making extensive use of case studies, exercises and group discussions as well as presentations by the Course Instructor.
Dubai
Sharjah
Abu Dhabi
Dubai
Apr 03-04
Feb 21 -22
May 18 -19
Apr 10 -11
Nov 27 -28
Sep 18 -19
Oct 19 -20
Course No: 1217
Consumer Credit Cycle Overview
The basic objective of this program is to understand and analyze the Consumer Lending market in UAE. The program focus will be on the Consumer lending products, risk appraisal and analysis of the credit cycles.
Contents 4 Overview about Consumer lending 4 Consumer lending products
4 Analysis of Credit cycles –
Acquisition, Monitoring, Collection
4 Credit risk appraisal for Consumer
credit
4 Economic cycles and relation with
Credit cycles
Targeted Audience Consumer loan officers with at least 6 Months experience in the consumer credit department who wish to enhance their knowledge about consumer credit cycle
Prerequisites
Duration
None
2 days
Methodology Lecture, Discussion, Case studies
Sharjah
Abu Dhabi
Dubai
Nov 27 -28
Jun 01-02
Apr 17 -18
16
Annual Training Plan 2016
17
Banking English programs This category aims at enhancing the communication skills of Bankers through the effective use of English language. The focus is on report writing skills, general business communication and English speaking skills
18
Course No: 1301
General Business Communication Overview
Course No: 1302
English for Bankers I Overview
To introduce the fundamentals of good business communication.
To enable trainees to use English more effectively in a banking context.
Contents
Contents 4 Communication theory
4 Banking and finance vocabulary
4 Types of communication
4 Revision of grammar structures
4 Clear and Concise communication
4 Information Management
4 Verbal communication skills
4 Making arrangements, offers and requests
Targeted Audience
Targeted Audience
This program is intended for those employed by banks with an elementary to intermediate level ability in the use of English.
This program is intended for those with a good level of English.
Prerequisites
Duration
None
Prerequisites
3 days
Duration
None
Methodology
4 days
Methodology
Presentations, discussions, class work, activities, case studies
Presentations, discussions, class work, role-plays, audio CDs
Sharjah
Abu Dhabi
Dubai
Al Ain
Sharjah
Abu Dhabi
Dubai
Al Ain
Mar 27 -29
Apr 03 -05
Jan 24 -26
Oct 16 -18
Feb 28-Mar 02
Feb 14 -17
Jan 31-Feb 03
Oct 03 -06
Oct 09 -11
Sep 04 -06
Aug 21 -23
Fujairah
Aug 21 -24
Sep 25 -28
Apr 10 -13
Dec 04 -06
RAK
May 01 -03
RAK
Sep 25 -28
Nov 13 -16
May 22 -25
Jun 12 -14
Course No: 1303
English for Bankers II Overview
Course No: 1305
English Speaking Skills Overview
To develop and expand skills in all aspects of English relating to banking, business and finance.
Improve trainees' ability to participate in conversations in English.
Contents Contents
4 Practicing general conversation tactics
4 Reading and comprehension of banking vocabulary at an advanced level
4 Asking questions and making enquiries
4 Planning and writing business emails
4 Expressing opinions, likes and dislikes
4 Components of Business Meetings
4 Using language to discuss current affairs
4 Social and business expressions
4 Making small talk 4 Practicing listening and pronunciation
Targeted Audience This program is intended for those with a high level of English.
Prerequisites
Duration
1302: English for Bankers I
4 days
Targeted Audience This program is intended for participants with at least an intermediate level of English.
Prerequisites
Methodology
Duration
None
3 days
Presentations, discussions, class work, role-plays, audio CDs
Methodology Presentations, discussions, practical exercises, audio CDs and DVDs
Sharjah
Abu Dhabi
role plays, group/pair work,
Dubai
Sharjah
Abu Dhabi
Dubai
Mar 15 -17
Mar 22 -24
Mar 13 -16
Apr 10 -13
Apr 03 -06
Jan 24 -26
Sep 18 -21
Oct 09 -12
Oct 16 -19
May 09 -11
May 29 -31
Sep 18-20
Dec 11 -13
Oct 30-Nov 01
Oct 03 -05
Dec 04 -06
Nov 06 -09 19
Annual Training Plan 2016
Course No: 1306
Business Report Writing
English Course- Entry Level (Pre/Post Assessment Required)
Course No: 1308
{Extended programs running twice a week for a duration of 4 weeks}
Overview
Overview
To plan, structure and compose business reports
The course helps those already working in the fields of banking and finance to develop key language functions.
Contents Contents
4 Grammar and language of business reports
4 Reading and comprehension of banking vocabulary at an elementary to
4 Type and structure of reports
intermediate level
4 Presentation of data in various formats (graphs, figures, charts etc) within a
report
4 Business Communication Techniques 4 Writing clearly and concisely
4 Writing and editing a report
Targeted Audience
Targeted Audience This program is intended for participants with at least an intermediate level of English.
Prerequisites
Prerequisites
Duration
None
This program is intended for those employed by banks with an elementary to intermediate level ability in the use of English.
None
2 days
Duration
Methodology Presentations, discussions, class work, role-plays, group/pair work
8 Days, twice a week over four weeks, Evenings
Methodology Discussions, practical exercises, role plays, group/pair work and audio CDs
Sharjah
Abu Dhabi
Al Ain
Sharjah
Abu Dhabi
Apr 24 -25
Mar 06 -07
Feb 28- 29
Dubai
May 01 -02
Feb 01-24
Feb 01 -24
Feb 29-Mar 23
Dubai
Dec 11 -12
Aug 28 -29
Oct 30- 31
Fujairah
Sep 05-Oct 05
Sep 05-Oct 05
Sep 05-Oct 05
May 15 -16
English Course-Intermediate Level (Pre/Post Assessment Required)
Course No: 1309
English Course- Advanced Level (Pre/Post Assessment Required)
{Extended programs running twice a week for a duration of 4 weeks}
Overview
Course No: 1310
{Extended programs running twice a week for a duration of 4 weeks}
Overview
The course helps those already working in the fields of banking and finance to develop their banking vocabulary and confidence in using English in everyday situations.
This course helps those already working in the fields of banking and finance to develop their banking language and confidence in using English in every day, and specific situations.
Contents
Contents 4 Reading and comprehension of banking vocabulary at an intermediate to
advanced level
4 Developing and delivering business presentation 4 Deal with conflict using diplomatic language.
4 Understanding financial System
4 Key vocabulary of banking, finance, and investments
4 Preparing and delivering effective presentations
4 Identify and comprehend main ideas in higher-level finance reading materials. 4 Negotiate and understand other parties' needs.
Targeted Audience This program is intended for those employed by banks with an intermediate to advanced level ability in the use of English.
Targeted Audience This program is intended for those employed by banks with advanced level ability in the use of English.
Prerequisites None
Prerequisites Duration
Passing assessment for Intermediate Level, or an advanced score on preassessment
8 Days, twice a week over four weeks, Evenings
Duration
Methodology Discussions, practical exercises, role plays, group/pair work and audio CDs
8 days, 3 hours each day, twice a week over four weeks, evenings
Methodology Discussions, practical exercises, role plays, group/pair work, audio, textbook
Sharjah
Abu Dhabi
Dubai
Sharjah
Abu Dhabi
Dubai
Nov 07 -30
Nov 07 -30
Nov 07 -30
Mar 07 -30
Mar 07 -30
Apr 04 -27
Oct 10-Nov 02
Oct 10-Nov 02
Oct 10-Nov 02
20
Annual Training Plan 2016
Course No: 1311
Financial Report Writing Overview
To learn and understand the vocabulary and phrases of financial statements, and how to structure reports.
Contents 4 Types and structure of reports 4 Introduction to the vocabulary of key financial statements 4 Presentation of data in various formats (graphs, figures, charts etc) within a
report
4 Language of trends and changes
Targeted Audience This program is intended for participants with at least an intermediate level of English.
Prerequisites
Duration
1306 – Business Report writing
2 days
Methodology Presentations, discussions, class work, role-plays, group / pair work
Sharjah
Abu Dhabi
Dubai
Feb 17 -18
Mar 30 -31
Sep 04-05
21
Annual Training Plan 2016
Treasury & Capital Market Programs The category aims at updating and refining the skillsets of the participants in the various aspects of Treasury and Investment domains. The category focus is on Treasury management, Forex trading, Capital markets, Investment Banking and Structured finance
22
Course No: 1401
Asset Liability Management (ALM) Overview
Course No: 1404
Capital Markets Overview
The course aims to assist the course participants understand the traditional, as well as the changing landscape of ALM in banks, to equip them to employ the traditional methods and to explore reviewed developments in risk measurement, and to enable them to appreciate how the ALM process integrates with the overall strategy of the banks.
The course aims to introduce to the participants the capital markets, instruments, mechanics etc. The course will give the participants clear idea as to how companies raise long term funds through primary equity markets and debt instruments like Bonds, Convertible shares etc. The course will also focus on trading in the secondary markets. Participants also would be familiarized about the stock markets of the region especially DFM, ADX and Nasdaq Dubai.
Contents Contents
4 ALM and Role of Asset Liability Management Committee (ALCO)
4 Financial market – Capital market
4 Interest rate risk management
4 Share valuation – Overview
Fundamental and Technical valuation
and Money market
4 Banking book and trading book
4 Stock markets – Primary &
4 Transfer Pricing
Secondary market
4 ALM policy and regulatory ratios
4 Trading and settlement in stock
markets
4 Basel committee prescriptions for ALM
4 Debt markets – Debt instruments –
Bonds, Convertible instruments etc
4 Bond valuation, Yield calculation
4 IPO process – Due diligence to
Listing of shares
Targeted Audience Risk Managers and Analysts, Treasurers, Branch Managers, Fund Managers, Auditors, Controllers,Regulators, Legal and Compliance Staff.
Prerequisites
Duration
1911: Risk Management in Banks
Targeted Audience Officers in Corporate Banking, Investment, treasury, private banking, wealth management departments
Prerequisites
3 days
Duration
None
2 days
Methodology Methodology
Lectures, Discussions, Exercises and Case Studies.
Presentation, discussion, and group cases
Sharjah Apr 05 -07
Abu Dhabi May 22 -24
Dubai
Sharjah
Abu Dhabi
Dubai
Al Ain
Aug 30-Sep 01
May 03 -04
Feb 28 -29
Mar 09 -10
May 15 -16
Nov 20 -21
Sep 04 -05
Oct 05 -06
Course No: 1405
Foreign Exchange – Basic Overview
FX and Money Markets –Advanced
Course No: 1406
Overview
The course aims to offer the participants basic understanding of the FX market and Money Markets and their respective frameworks, and to familiarize the participants with the FX products & money market instruments.
The aim of this course is to enable the participants to analyze market dynamics, instruments & arbitrage and hedging opportunities in the FX and money market
Contents Contents 4 Fundamentals of foreign currency
4 Operations of the money markets
4 FX quoting and pricing
4 FX and money market products
exchange rates
4 Cost to trade Forex and to
calculate profits and losses
in banks
as asset classes in portfolio/asset management
4 Leverage impact on Forex trading
4 FX and money market instruments
4 Hedging strategies using swaps,
4 How and why the FX markets
4 Benchmark interest rates like
including short-term interest rate products
fluctuate and the impact of central banks?
FRAs, futures and options and arbitrage opportunities
LIBOR and EIBOR and its impact on interest rate risk management
4 Fx trading 4 Technical Analysis
& the risks of Forex trading
4 Manage interest rate and currency
4 Money market and its various
risk using money market instruments
instruments
4 Repurchase Agreements (Repo)
and reverse Repo
Targeted Audience Junior Staff working in the Treasury Divisions, Remittances, FX and Foreign Trade Departments of Banks
Prerequisites
Managers Corporate, Money Market Executives, Treasury Executives, Relationship managers, FXExecutives, Accountants and Auditors, Finance Executives.
Duration
None
Targeted Audience
2 days
Prerequisites
Methodology
Duration
1405: Foreign Exchange Basic
Lectures, Illustrations and Exercises
3 days
Methodology Illustrations, Exercises & Case Studies
Sharjah
Abu Dhabi
Dubai
Mar 15 -17
Jan 31-Feb 01
Jan 24 -25
Oct 19 -20
Sep 21-22
Sep 07 -08
Al Ain
Sharjah
Abu Dhabi
Dubai
May 09 -10
Apr 03 -05
May 01 -03
May 10-12
Oct 03 -05
23
Annual Training Plan 2016
Oct 30-Nov 01
Course No: 1407
Risk Management with Derivatives Overview
Course No: 1408
Investment Banking Overview
Participants will learn the structure of all types of derivatives including forwards, futures, swaps,traded options, OTC options, and warrants and convertibles and will be equipped to employ derivatives in hedging the clients' investment portfolios. Contents
This is an introductory course and enables participants to recognize that “valuation” lies at the core of an investment banker's skill set. Participants are made familiar with equity and debt offerings and the M&A process.
Contents 4 Introduction to Investment Banking-How it
differs from Commercial Banking
Contents
4 Why do we value companies?
4 Concepts of forwards, futures,
options and swaps
4 Profit rate and interest rate swap 4 Hedging principles and risk
4 Integrated swaps and fixed income
products
management
options and swaps
4 The central pricing methodologies
Value Understanding Equity Value vs. Total Enterprise Value (TEV)
4 The three (3) Generally Accepted Valuation
Methodologies- Discounted Cash Flow Analysis (DCF)
4 VAR Approach
4 Valuation of forwards, futures,
4 Difference between Book Value and Market
4 The use of derivatives in
investment management portfolios
for forwards, futures and swaps, options etc.
4 Trading Multiples -Precedent Transactions-
Spreading Comps - Combining all three (3) Valuation Methodologies
Duration
1404: Capital Markets
2 days
1405: Foreign Exchange-Basic
Syndications-Secondary trading and business synergies—a look at each and the value the investment bank brings to the table
4 The role of the credit rating agencies 4 The Business of Mergers and Acquisitions
4 The M&A value chain—the “buy” and “sell”
4 Key players and what they do- IPO's and
Prerequisites
approaches and procedures
4 Yield curve in investment banking-
business portfolio of the client
4 Equity underwriting
Derivatives traders and salespersons, product control and middle office staff, corporate treasury staff Financial control and risk management personnel, Fund managers, Private bankers and Investment advisors, Derivatives systems developers
4 Business of Debt/Fixed Income 4 The spectrum of debt alternatives-Issuance
4 The business of M&A—restructuring the
4 Sum of Parts Method
Targeted Audience
4 Private equity exit strategies
follow-on issues
4 Secondary trading and business synergies—a
look at the equity-business and the value the investment bank brings to the table
4 The role of venture capital and private equity
firms - their evolution, structure, participants and investment objectives
sides of the equation-Backward Integration, Horizontal Integration, Forward Integration
4 The theory and practice of M&A—creating
value: managing business asset portfolios and capital structure-Equity separations—spin-offs, split-offs, carve-outs
4 The valuation, pricing, and fee structure of
M&A deals
Targeted Audience Corporate finance professionals in investment banks, IB divisions of commercial banks, corporate and law firms. Venture capitalists, Strategic Planners, Management Consultants and , Accountants.
Methodology Lectures, Exercises, Incorporating case studies and workshop sessions.
Prerequisites
Duration
1404: Capital Markets
3 days
1405: Foreign Exchange-Basic
Methodology
Sharjah
Abu Dhabi
Dubai
Mar 30 -31
Apr 10 -11
Aug 28-29
Portfolio Management and Mutual Funds
Course No: 1409
Overview
Lectures, worked examples, case studies and role-play exercises to ensure participants' understanding of the techniques being discussed.
Sharjah
Abu Dhabi
Dubai
Feb 09 -11
Mar 08-10
Apr 19 -21
May 29 -31
Aug 28 -30
Oct 09 -11
Stock Market Analysis and Valuation
Course No: 1411
Overview
The course aims to make participants understand the analytics necessary to manage a portfolio by using various asset classes particularly equity and bonds, implement an assortment of equity and fixed income strategies, comprehend the interrelationships between these strategies, understand the concept of securitization and develop the portfolio performance parameters.
The aim of the course is to familiarize the participants with the basic concepts of stock and bond analysis and to highlight tools and valuation techniques used in the analysis. To enable them to apply these techniques to select the equity and fixed income securities traded in the stock exchanges.
Contents
Contents 4 Asset Classes: equity, money
market products, fixed income securities, currencies, property, commodities, derivatives etc.
4 Equity Portfolio Management:
Diversification and hedging the equity portfolio.
4 Collective Investment Schemes
(Mutual Funds)
4 Securitized Products: MBS, ABS
and CDOs.
4 Portfolio Performance
Measurement.
4 Fixed Income Portfolio: advantages
for individuals: bonds vs. bond funds, advantages for institutions: active vs. passive strategies.
4 Overview of financial and capital
markets.
4 Common stock valuation
approaches : Fundamental Vs. Technical analysis
4 How Fundamental Analysis deals
with company's performances Vs. Technical Analysis which deals with charts and formations
4 Bond valuation including impact of
change in interest rates on bond prices, yield to maturity, Duration etc.
4 Typical bond investing strategies
including active vs. passive strategies
4 CAPM and the concept of Beta
Targeted Audience
Targeted Audience
Junior Portfolio Managers, Money Managers, Research Analysts, Client Services Staff, Consultants, Individual and Institutional Investors, Private Bankers and Financial Advisors, Research Staff Members of Banks and Financial Institutions.
Prerequisites
Duration 3 days
1404: Capital Markets 1413: Fixed Income Analysis
Treasury, investment, private banking, and wealth management and anyone dealing with capital markets
Prerequisites
Duration
None
3 days
Methodology
Methodology
Lectures, Illustration, Exercises and Case Studies.
Lecturers, Case Studies and Exercises.
Sharjah Apr 10 -12
Abu Dhabi May 10-12
Dubai
Sharjah
Abu Dhabi
Dubai
Oct 03 -05
Apr 26 -28
Mar 15 -17
Sep 20-22
24
Annual Training Plan 2016
Treasury Management for non-treasury staff
Course No: 1412
Overview
Course No: 1414
Structured Products Overview
This course sets out to provide participants/delegates with a comprehensive understanding of how to manage treasury affairs with a detailed look at the various financial instruments that can be traded.
This course will provide participants with a understanding of how structured investment products are created for high net worth investors. It explores the process of creating these investments, explains the features embedded, and explores the risk/reward profiles of products offered in the current marketplace. Participants will have an understanding of exotic options and Capital Protected Products, Yield Enhanced Products, Participation Products and Leveraged Products.
Contents 4 Treasury management overview:
corporate strategy, role of the treasurer in raising capital and managing corporate risks. 4 Treasury organization and
structure including back, middle and front office operations.
4 Money markets instruments
including types of instruments, discount versus interest bearing securities, short-dated bonds, the repurchase agreement etc.
4 Bond risk management strategies.
4 Treasury control framework and
treasury performance management.
Contents Types of bonds and derivatives used to create structured products 4 Fixed coupon bonds
Capital Protected Products Fixed coupon bonds 4 Capital protection without cap; Capital
protection with participation; Exchangeable certificates; Sharkfin notes or capital protection with coupon
4 Zero coupon bonds 4 Forwards, Futures and Option
4 Payoff-Profile
4 Exotic Options
4 Product Risks
4 Typical bond investing strategies including
4 Type of Investors
active vs. passive strategies
4 Cash management objectives
including cash flow forecasting and working capital management.
Yield Enhancement Products 4 Discount Certificates; Reverse Convertibles
Participation Products 4 Tracker Certificates; Bonus Certificate; Twin-
Win certificates 4 Payoff Profile
Targeted Audience
4 Pay-off Profile
Bank officials who would like to understand treasury operations
4 Product Risks 4 Product Risks 4 Type of Investors 4 Types of Investors
Prerequisites
Duration
None
2 days
Exotic Deposits-Wedding Cake, One Touch deposits, Dual Currency deposits
4 Pay-off Profile
Targeted Audience
Methodology
Sales staff , traders, financial analysts, securitization market practitioners, portfolio risk managers, corporate financiers, treasurers , credit risk managers and bank staff with basic understanding of financial market asset classes
Lectures, Discussion and Case Studies.
Leverage Products-Warrants ;LEPOs
4 Product Risks 4 Types of Investors
Prerequisites
Duration
1404 – Capital markets
2 days
Methodology Sharjah
Abu Dhabi
Dubai
Mar 27 -28
May 15 -16
Sep 28-29
Lectures, Exercises and Case Studies.
Course No: 1416
Technical Analysis Overview
Sharjah
Abu Dhabi
Dubai
Apr 27 -28
May 22 -23
Oct 12-13
Introduction to Treasury Operations
Course No: 1418
Overview
Technical analysis is a very popular method of forecasting markets across the globe. Technical analysis can be applied to any type of markets like Equity, Forex, Commodity, Bonds etc. This program aims to familiarize the participants the concepts in technical analysis which is important to trade in the markets.
This Course helps Treasury Dealers, mid-office personnel and back office officials a complete picture of Treasury Operations
Contents 4 Treasury Functions
Contents 4 Technical Analysis : An overview 4 Technical Vs Fundamental Analysis 4 Trend lines and its applications 4 Moving averages, Crossovers, and
Momentum indicators
4 An overview about Japanese
candle stick patterns 4 Real Life analysis of Equity
(Including DFM & ADX) , Currency and Commodity markets using technical analysis
4 Treasury markets 4 Treasury Limits 4 Front Office operations 4 Mid-Office Operations 4 Back Office Operations 4 Treasury Internal Controls
4 Patterns and Formation analysis –
Triangles, Shoulder- HeadShoulders, Double & Triple tops, bottoms, Channels etc.
4 Ethics/ ACI Best practices
Targeted Audience Targeted Audience
One year Banking experience
Banks, brokerage executives working in Trading and Investing in Stocks, Forex, Commodities, Private Banking etc
Prerequisites
Duration
None
3 days
Prerequisites
Duration
None
3 days
Methodology Lecture, case studies, simulated dealing operations
Methodology Lectures, Hands on training on charting tools, Interpretation of charts, Forecasting different types of markets
Sharjah
Abu Dhabi
Dubai
Sep 27 -29
May 31-Jun 02
Mar 20 -22
Sharjah
Abu Dhabi
Dubai
Apr 17 -19
Jan 24-26
Oct 23 -25
25
Annual Training Plan 2016
Marketing Sales & Customer Service Programs The focus of this category is on scaling up the effectiveness of marketing and customer service in the fast changing banking landscape. The areas focused include Customer relationship management, product development and marketing, collection excellence and business etiquette.
26
Course No: 1501
Achieving Teller Excellence Overview
Course No: 1502
Customer Service Excellence Overview
The program takes you through what a customer requires and desires from us as Bankers, and it will equip you with skills required to professionally deal with any service situation.
To provide participants with concepts and practice exercises of quality customer service delivery in the banking context.
Contents Contents
4 Understanding the unique nature of the banking service
4 Introduction
4 The customer service “experience” cycle
4 Customer satisfaction
4 Having a customer service mindset
4 Customer Interaction cycle
4 Valuing the internal customer
4 Handling Unusual/ Unexpected situations
4 Quality service-what's in it for you?
4 Understanding Customer Requirements
4 Ideas on “breakthrough” customer service
4 Product knowledge & Benefit illustration 4 Taking leads or referrals for Cross selling
Targeted Audience
4 Mock Plays
Functional staff who deal with customers and are responsible for service quality levels
Targeted Audience All tellers and front line staff of the branch, who have English language fluency or have attended our English program modules
Prerequisites
Duration
None
1 days
Prerequisites
Duration
None
2 days
Methodology Illustrations, practice sessions, presentations, and action planning
Methodology Lectures, Discussion and Case studies
Fujairah Jun 12 -13
Sharjah
Abu Dhabi
Dubai
Sharjah
Abu Dhabi
Dubai
Al Ain
Mar 02 -03
Apr 13 -14
Jun 26 -27
Oct 05 -06
Nov 02 -03
Jun 05
Apr 03
Feb 07
Jan 17 -18
Sep 18
Oct 09
Jun 26
Sep 04 -05
RAK Apr 24 -25
Customer Relationship Management – Corporate
Course No: 1504
Overview
Customer Relationship Management – Retail
Course No: 1505
Overview
Relationship Managers will gain understanding of the concept of CRM and will equip them with tools and techniques required to develop an appropriate CRM strategies in a corporate setting.
Relationship Managers will gain understanding of the concept of CRM and will equip them with tools and techniques required to develop an appropriate CRM strategies in a retail setting.
Contents 4 Role Of Customer Relationship Manager (CRM)
Contents
In Creating A Competitive Edge 4 Understanding Differences Between Business-
4 The concept of Relationship banking
To-Business (B2B) CRM and Business-ToConsumer(B2C) CRM
4 Identifying the Right borrower 4 Understanding the loan amount eligibility for corporate borrowers
4 Understanding Why The Happy 'Internal
Customer' Is More Motivated To Provide Exceptional 'External Customer' Service
4 Understanding pricing of loans 4 RAROC methodology
4 Identifying Queries, Questions And Complaints 4 Handling Unreasonable Requests Effectively 4 Creating An Exceptional Service Recovery
Mechanism For Enhancing Customer Retention 4 Using Customer Feedback To Innovate And
Stay Ahead Of The Game 4 Creating A CRM Dashboard - What Gets
Measured Can Be Improved
4 Identifying Barriers To Providing Exceptional
Customer Service
4 Relationship aspects of CRM 4 New customer acquisition / retention of existing customers
4 Learning From Case Studies - The Best
And Wants
4 How To Create Customers For Life
4 The Key Steps Of Customer Service
Targeted Audience
Practices In CRM
4 Understanding Customers' Changing Needs
4 Financial selling compared to other types of
sales
4 Changing Times. The Impact Of Technology on
Relationship Managers and Assistant Relationship Managers in Corporate banking, SME banking
CRM
4 Trusted advisor- Fiduciary responsibility
4 Understanding Different Customer Feedback
Mechanism
Prerequisites
Duration
None
2 days
Methodology
4 Strategies to up sell/Strategies to cross sell
Targeted Audience Relationship Managers and Assistant Relationship Managers in retail banking
Prerequisites
Lectures, Case Studies, exercises and experiential learning
Duration
None
2 days
Methodology Lectures, Case Studies, exercises and experiential learning
Sharjah Aug 31-Sep 01
Abu Dhabi
Dubai
Sharjah
Abu Dhabi
Dubai
Al Ain
Apr 06 -07
Mar 23 -24
May 01-02
Mar 30 -31
Feb 21 -22
May 25 -26
Oct 16 -17
Oct 23 -24
Oct 23 -24
Sep 25 -26
Fujairah Aug 21 -22
27
Annual Training Plan 2016
Ground Rules & Code of Ethics (GRACE)
Course No: 1506
Course No: 1507
Marketing of Financial Services Overview
Overview To bring about professionalism in terms of finer understanding of ethical practices in the Financial Services Industry.
To impart sales professionals a standardized approach towards the marketing of financial services.
Contents
Contents 4 Professional practices/professional conduct in the banking sector
4 Marketing Management: definition, importance and functions
4 The bank's leadership role in implementing Code of Ethics
4 Financial Services-Distinct characteristics
4 Regulatory requirements on ethics in banks service
4 Test marketing- Distribution of Financial products
4 Rules, regulation and ground rules
4 Role of Promotion in Marketing New financial Products and marketing Pricing
of Bank's financial
4 Self-Regulation
4 Products
4 Confidentiality Steps to counter insider trading 4 Conflict of interest: Types and Ground Rules to curb conflict of Interest 4 Internal Code of Conduct
4 Marketing Information systems Role of DSA's in Marketing 4 Live Case Studies
Targeted Audience
Targeted Audience All bank staff, specifically customer services department and operation departments
Staff from Marketing departments, customer services departments and product managers
Prerequisites Prerequisites
Duration
Duration
None
2 days
1 day
None
Methodology Methodology
Lectures, video lms, exercises and discussions
Lectures, video films, exercises and discussions
Sharjah Aug 28
Abu Dhabi
Dubai
Apr 17
Mar 17
Course No: 1509
Business Etiquette Overview
Sharjah
Abu Dhabi
Dubai
Mar 16 -17
Jun 05 -06
Aug 28 -29
Course No: 1511
New Banking Products Development Overview
This program will equip participants with the hidden values – and priceless potential – of image, etiquette and protocol and how they can make a difference in business by effectively employing them. Some of the main objectives of this course will include changing the employees into a team of skilled professionals, in addition to presenting and promoting your company with precision and style.
Contents
To provide participants with an integrated framework for the development of new banking products and financial services, starting with idea generation and ending with successful launch and control of these products and services.
Contents 4 New product strategy
4 Networking for Success 4 Dress code and professional attire 4 Common faux pas for men and
women at their professional attire
4 Business etiquette global rules for
a positive first impression
4 Professionalism and a philosophy
of life
4 Generation and evaluation of new ideas and concepts 4 Business analysis and market testing
4 Business etiquette as a life attitude 4 Types of business receptions 4 Dress code upon business social
events
4 Product Development 4 Beta testing and product testing 4 Products launch strategy 4 Marketing and Brand identity 4 Social media marketing strategies
Targeted Audience Bank employees who need to develop their presentation skills in terms of personal conduct in public and/or with customers
4 Case Analysis
Targeted Audience Prerequisites
Duration
None
Senior bankers involved in product management and marketing of new products and services
2 days
Methodology
Prerequisites
Lecturers, Group discussion and videos
Duration
None
2 days
Methodology Structured presentations, group discussions, situation analysis and cases studies
Sharjah
Abu Dhabi
Dubai
Al Ain
Jan 17 -18
Feb 17 -18
Apr 06 -07
Jun 12 -13
Jun 19 -20
Sep 28 -29
Oct 05 -06
Sharjah
Abu Dhabi
Dubai
Mar
Apr 27 -28
Sep 21 -22
23-24
Fujairah May 09 -10 28
Annual Training Plan 2016
Course No: 1512
Effective Selling Techniques
Course No: 1513
Collection Excellence Skills Overview
Overview This program will help attendees realize the importance of successful selling techniques implementation in complimenting and emphasizing the relationship between the client and organization.
Contents 4 Managing the customers'
expectations to maximize customer value 4 Required skills for the ideal
customer service agents in order to manage customers mind set 4 Planning and preparing for the
selling journey
4 Different types of selling, and the
cause of the execution
4 Finalizing the sale by ensuring and
maintaining customer rapport 4 The importance of product
knowledge in the process of sales execution 4 Handling objections and
complaints
4 Presale check list 4 Impact of first impression and first
stage of the selling journey
Giving credit to customers may be easy, getting it back is the problem. To collect money from past-due customers needs special skills to be attained by the collection staff and systematic process to achieve the best collection successful efforts. This program explores those skills and develops them into the experience of collection staff
Contents 4 Preparation for debt collection. 4 Debt collection negotiation skills. 4 Debtor call handling skills. 4 Debt collection management. 4 Debt repayment monitoring.
4 Ensure constant customer
satisfaction and trust
Targeted Audience Collection staff, relationship managers, account managers, marketing staff.
Targeted Audience Prerequisites
Staff members involved in Sales roles
Duration
None
Prerequisites
Duration
Methodology
2 days
None
1 day
Lectures, Discussion, role play and applications.
Methodology Presentations, interactive discussions, case studies, and group exercises
Sharjah
Abu Dhabi
Dubai
Al Ain
Jun 12-13
Jan 31-Feb 01
Mar 20-21
Jun 19-20
Jun 26 -27
Oct 09-10
Fujairah
Sharjah
Abu Dhabi
Dubai
Jan 24
Apr 13
Jun 19
May 01-02
Customer Relationship Management – Advanced
Course No: 1514
Overview
Course No: 1515
Digital Marketing Overview
This program introduces participants to the various facets of CRM and shows how Banks can create value out of a CRM program.
Learn the role of digital channels in an integrated marketing campaign and why you need a digital strategy. Practical application by demystifying the use of data in marketing and helping you realize the power of visualizing data with artful use of numbers found in the digital space.
Contents
Contents 4 The need for CRM/CRM as a
strategy 4 Using customer data for designing
offers 4 Implementation of CRM
4 Evaluating customer profitability
and developing strategic cost advantage 4 Determining ROI of CRM initiative 4 Retaining Customers
4 Lifetime value of a customer
4 Introduction to Digital marketing 4 Strategic Approach to Digital Marketing-
Corporate vs. Online Strategy- Building Your Online Strategy 4 Web Site Best Practices-Navigation & Usability,
Design & Presentation, Content, E-commerce 4 The Components Of Building, Branding &
Maintaining A Successful Site-The Essential Web Site Checklist
Targeted Audience
4 Social Media : What is Social Media?-RSS/XML
Relationship Officers with Three years' service
Prerequisites
Duration
None
2 days
Feeds, Tagging and Sharing-Marketing Through Social Media: Blogs, Podcasts, Wikis, Video-Social Networks-Facebook & Twitter, Online Communities & Virtual WorldsConversation & Content Strategy 4 E-mail Marketing & Getting To the Inbox- -
Getting To the Inbox & Getting Read
Methodology
4 The Importance & Power Of Search-Search
Lectures & case studies
4 Online Advertising & Media- What Is Online
Advertising? 4 'Traditional' online ads - Banners, Buttons and
Pop-Ups-Rich Media advertising-Pricing Models & Delivery Options-Targeting. 4 Mobile Marketing-Mobile landscape-Mobile
Tactics-Audience engagement-Statistics 4 Cross-channel Marketing strategies 4 Web Analytics, Business Intelligence &
Customer Intelligence- Using the Net for Business Intelligence-Understanding Web Analytics & Behavioral Measurement-Getting Feedback Through Your Site And Through The Web-Knowing and Helping Your CustomersTracking and Analyzing Customer ActionsUsing Database Marketing & One-To-One Tactics In The Online World- E-Commerce & Applying the Online Marketing ToolkitUnderstanding Metrics That Determine Success.
Engine Visibility-Search Engine Marketing
Targeted Audience Staff from marketing departments, customer service departments and product managers
Prerequisites
Duration 2 days
None
Methodology Lectures & case studies
Sharjah
Abu Dhabi
Oct 05 -06
Aug 31-Sep 01
Dubai Apr 20 -21
Sharjah
Abu Dhabi
Dubai
Mar 02-03
Sep 04-05
Jun 05-06
29
Annual Training Plan 2016
Human Resources Management & Leadership programs The primary focus of this category is to refine the people management and leadership skills to meet the challenges in the work places. The focus areas include leadership skills, team management, performance management, effective communication and quality initiatives.
30
Course No: 1601
Bank Branch Management Skills Overview
Course No: 1602
Coaching for Performance Overview
In the highly competitive market banking environment, profit orientation, efficiency and effectiveness of branches of all banks would be under focus. The program is designed to assist Branch Managers and Senior Managers to identify new business, retain existing business & manage human resources. This program will also enhance the interpersonal skills and emphasize customer relation- ship and service quality.
Coaching and mentoring skills are essential in motivating staff, raising their engagement levels and eliminating the fear that prevents them from taking actions. This course will also assist the staff in improving their performance by taking more ownership, meeting their stated goals and developing personal self development skills that will encourage them to take action beyond their comfort zone.
Contents
Contents 4 Introduction to current business
environment and realities
4 Effective leadership skills 4 Business Development strategies 4 Customer relationship
management and service quality
4 Team Building 4 Performance Management &
Measurement process
4 Profit planning- Managing the
revenue line
4 Time management & Delegation
4 Negotiation skills and conflict
4 Effective Communication &
4 Motivational strategies
4 Mock Plays
management
Interpersonal skills
4 Coaching versus Mentoring &
4 Driving performance through
4 Setting goals and gaining
4 Team dynamics, and motivation
leadership
commitment
coaching
4 Developing high performance
4 GROW model
4 Action Plan
4 Employee engagement
Targeted Audience Supervisors, Managers, Branch Managers and Team leaders
Targeted Audience
Prerequisites
Branch Managers and Senior Officers
Duration
None
Prerequisites
Duration
None
2 days
Methodology
3 days
Presentations, discussion, roll play, and group case studies
Methodology Lectures, discussions and case studies
Sharjah Oct 30-Nov 01
Abu Dhabi Jun 19 -21
Dubai
Sharjah
Abu Dhabi
Dubai
RAK
May 01 -03
Feb 24 -25
Feb 28 -29
May 09 -10
Sep 04 -05
Dec 18 -19
Sep 21 -22
Nov 13 -14
Course No: 1603
Effective Communication Skills Overview
Course No: 1604
Effective Leadership Skills Overview
Attending this program will assist participants in gaining skills for influencing others within meetings and other work environments. Participants will learn about body language and the different social styles of communication necessary for influencing and impacting others.
Contents 4 Developing personal Impact
4 Overview of communication
4 The key to communicating more
4 Building Rapport with the target
effectively
4 Communication Types
4 Understanding tools and
techniques of communication
4 Creating Impact with
4 Body Language & Communication 4 Role Play, Case Studies
interpersonal communication
Leaders in the banking sector are expected to perform over and above their financial and non-financial objectives. Goal setting and performance management processes are some of the key concepts participants will learn more of by attending this program. This will be in addition to other concepts such as team work, the importance of internal partnership and delegation. Leaders and potential leaders attending this program will be equipped with coaching, feedback and effective communication skills.
Contents 4 Understanding good Leadership
Behaviors
4 Making key decisions
4 Learning the difference between
leadership and management
4 Defining qualities and strengths
4 Application of learning in the
work environment to create the desired outcome.
4 Polishing interpersonal skills and
communication skills
4 Communication Theory
effectiveness 4 Stress Management 4 Empowering, motivating and
inspiring others
4 Leading by example
4 Learning about commitment and
Targeted Audience
Targeted Audience
Officers working in the customer service departments, sales, and receptionists and administrative personnel
Prerequisites
Duration
None
Early to mid management and customer service department heads and Branch Managers
Prerequisites
2 days
Duration 3 days
None
Methodology
Methodology
Lectures, group discussion, case studies and role plays
Lectures, case studies, exercises and experiential learning
Sharjah
Abu Dhabi
Dubai
Al Ain
Sharjah
Abu Dhabi
Dubai
Al Ain
Jun 12-13
Feb 14 -15
Jan 20 -21
Apr 24 -25
Apr 10-12
Feb 07 -09
Feb 02-04
Sep 04-06
Fujairah
Oct 16-18
Oct 30-Nov 01
Jun 07-09 Aug 23-25
Jun 19-21
Nov 13-14
Jun 19 -20
Sep 25-26
Dec 04-06
31
Annual Training Plan 2016
Fujairah
Course No: 1606
Art of Influence and Persuasion Overview
Course No: 1609
Stress Management Overview
Participants will understand and appreciate the nature of negotiation and where it fits into when dealing with suppliers. Some of the key concepts that will be covered include negotiation process planning, techniques and tactics. Through group activities and case studies, participants will learn questioning, listening and summarizing skills. Participants will be equipped to examine, analyze different negotiation situations base on differences in peoples' backgrounds and cultures.
Stress occurs for a host of different reasons. This program begins with an examination of the causes of stress, a brief history of stress study, and a selfdiagnostic tool with which participants will pinpoint their biggest stressors: time management issues, communication with co workers etc.
Contents 4 Understand the study of stress and
4 Employ physical and mental
4 List tactics for successful time
4 Create reachable goals
its impact
Contents 4 Defining negotiation
4 Differences in behavioral
styles—passive, aggressive and assertive
4 Planning & preparing for
negotiation
4 Communication in negotiation 4 Negotiation strategies
4 Identifying techniques for
improving self-esteem
4 Stages of negotiation
4 Begin implementing goals created
4 Explain how to prioritize and
determine what is really important
4 Demonstrate techniques for
during the session.
4 Social Media effects in work life
balance
interacting with difficult people
4 Improving communication with
different social styles
4 Tactics & counter tactics 4 Negotiating across cultures
management
techniques for coping with stress
4 Risks and benefits in becoming
assertive
Targeted Audience All middle-senior executives
4 The role of social styles in
assertive communication
Targeted Audience
Prerequisites
Duration
None
1 day
Bank Employees who require this program
Methodology Prerequisites
Duration
None
Lectures, group discussion, case studies & role plays
2 days
Methodology Lectures, case studies, exercises and experiential learning
Sharjah Jan 27-28
Abu Dhabi Mar 23 -24
Mar 08-10
Dubai
Sharjah
Abu Dhabi
Dubai
Fujairah
Jun 12 -13
Jan 31
Apr 24
Mar 20
Jun 26
Nov 20 -21
Dec 04
Course No: 1610
Team Building Overview
Jun 19
Course No: 1611
Time Management Overview
How to develop your teams to maximize their strengths and enhance productivity, in addition to optimizing organization and work design for success in service delivery teams are some of the key thoughts that will be covered in this program. Participants will be able to motivate their teams by integrating their leadership responsibilities, competencies into their management roles. Moreover, the program will cover insights into the behavioral processes through which teams evolve in business organizations
This course will enable the participants to identify their own job objectives, key result areas and short-terms targets and set priorities and keep to them. It will also help maximize their use of time through proven scheduling techniques.
Contents 4 Time as a resource 4 Time stealers
Contents
4 Analyzing your use of time
4 Modeling key behaviors of
4 Motivating people to stay
4 Planning and objective setting
4 Defining “teamness” in terms of
4 Time management strategies
effective leadership
4 Optimizing team processes 4 Identifying dimensions of
difference
4 Managing measures to affect
performance
4 Applying leadership practices and
organizational beliefs, norms, values and behavior
4 Perceiving the unity organization
and the self
4 Institutionalizing the team building
dynamic
Targeted Audience All bank employees who wish to improve their skills and techniques to effectively manage their time.
Prerequisites
commitments for maximum payoff
Duration 2 days
None
Targeted Audience
Methodology
Bank staff at any level with at least 1 year experience
Prerequisites
Lectures, discussions, case studies and group exercises
Duration
None
2 days
Methodology Lectures, exercises discussion and videos
Sharjah
Abu Dhabi
Dubai
Sharjah
Abu Dhabi
Dubai
Apr 17-18
Mar 09 -10
Jan 24 -25
Feb 07-08
Jan 17 -18
Mar 06-07
Jun 26-27
Oct 19 -20
May 03 -04
Jun 12-13
Aug 24-25
Dec 18-19
32
Annual Training Plan 2016
Course No: 1612
Emotional Intelligence Overview
Course No: 1613
Performance Management Overview
Emotional Intelligence is becoming an important field of research especially when it comes to managing emotions in the work place. Analyzing your own emotional intelligence and understand- ing how to manage your own emotional reactions to achieve desired results is one of the main modules that will be covered in this program. Participants will learn how to increase their ability to communicate and motivate others, based on understanding their emotions and harnessing it to increase morale and inspire high performance.
Performance Management is key in aligning organization goals with individuals' objectives. This program will cover how to motivate staff through cost effective strategies and sharpen the skills of supervisors in assessing the performance of staff. Participants will learn more about the latest management thinking on performance, in addition to how to develop effective performance measurement and management systems.
Contents
Contents 4 Utilize the techniques of being
emotionally intelligent while dealing with people
4 The art of engagement 4 Social and motivation styles
techniques to develop the performance culture within their units
4 The 3 dimensions of competence
at work
role in work
individuals and managers in performance management process
4 Application of pragmatic tools and
4 Improve work life balance
4 Emotional Intelligence
4 Roles and responsibilities of
4 Goal setting and taking ownership
and its
of performance Overview
4 Importance on ongoing feedback 4 Reward performance
appropriately
4 Defining standards of performance
and setting benchmarks
4 Designing and installing effective
performance measurement systems
4 Key competencies that enable
someone to be emotionally intelligent
Targeted Audience Managers and Heads of departments of various operations, especially HRD and trainers
Targeted Audience All Bank employees can attend this course
Prerequisites Prerequisites
Duration
None
Duration
None
2 days
2 days
Methodology
Methodology
Lecture, group discussions and case studies
Lecture, group discussion, and case studies
Sharjah Jun 19-20
Abu Dhabi Jun 12 -13
Dubai Mar 30 -31
Al Ain
Sharjah
Abu Dhabi
Dubai
Al Ain
Sep 25 -26
Jun 19 -20
Oct 09 -10
Feb 28 -29
Nov 13 -14
Nov 09 -10
Aug 31-Sep 01
Lean six sigma and its application in banking
Course No: 1614
Overview
Course No: 1615
Total Quality Management (TQM) Overview
Lean six sigma is widely recognized as one of the most effective quality tools with applications in manufacturing and service sector. While lean methodology focuses on reduction of wastage in a process, six sigma is a structured data driven approach that strives towards greater than 99% efficiency. The combination of these two methods promises to give exceptional results in terms of process improvement, error reduction and hence reduced costs and increased customer satisfaction. Given this background, the course aims at providing the participants with basic understanding of lean six sigma and how it can be implemented in banking.
It involves the understanding of the importance of TQM from human resources, assets and wealth management perspective. Therefore, TQM is an absolute necessity if an organization wishes to remain competitive and relevant, especially in today's global competition for customers, market and global economy.
Contents 4 Define key concepts related to
TQM
4 Identify the benefits of TQM
Contents 4 Road map to six sigma implementations 4 Understanding 5s, Lean methodology
4 Improvement through team effort
4 Identify the tools used to measure
4 Systems to facilitate improvement
the output of the process cycle
4 Lean six sigma methodology
4 Identify the various facts of
benchmarking
4 DMAIC model
4 Involvement, Empowerment, and
Commitment by management and all employees
Targeted Audience
cycle times
4 Identify the steps of the Total
Quality Management TQM process cycle
4 What is six sigma
4 Meeting customer requirements 4 Strive for Reducing development
4 Reducing product and service costs
4 Line Management ownership 4 Recognition and celebration 4 challenging quantified goals and
benchmarking
4 Focus on processes improvement
plans.
Quality professionals, Project Managers, Operation Managers, Project Leaders, Team Leaders, Project Engineers, IT Consultants, HR Managers
Targeted Audience
Prerequisites Basic understanding and appreciation of need for quality in banking
All the staff who like to know about TQM
Prerequisites
Duration
Duration 3 days
None
3 days
Methodology
Methodology
Case studies and class discussions. Participants will be trained on basic Minitab and its application in six sigma projects.
Lectures, group discussions, case studies
Sharjah
Abu Dhabi
Dubai
Sharjah
Abu Dhabi
Dubai
Mar 13-15
Mar 20 -22
May 15 -17
Oct 11-13
Oct 23 -25
Apr 12-14
Sep 05-07
Dec 04 -06
Nov 01 -03
33
Annual Training Plan 2016
Course No: 1616
Training Needs Analysis Overview
Course No: 1617
Project Management Overview
This program will equip participants with a needs-analysis approach that is realistic in today's financial climate. It shows you how to apply a highly effective procedure for determining whether or not training is the solution to a job performance problem. Participants will return to their jobs with key skills and confidence to gain acceptance and recognition for their training recommendations to management.
As the business world grows more competitive, organizations find it necessary to take on an increasing number of projects. Unfortunately, these same organizations often don't have skilled project managers to handle the work. In this program, participants will learn and practice the critical tools and techniques that have been proven necessary for project management success.
Contents Contents
4 Discussing key definitions,
4 Determine organizational,
departmental and individual competencies 4 Plan a needs analysis system 4 Design questionnaires/surveys 4 Design interviews 4 Analyze job performance
4 Determine causes and solutions for
job performance problems 4 Determine when (and when not) to
train 4 Determine the cost-benefits of
training 4 Write proposal
Training analysts, senior instructors, and managers of training who have (or wish to have) input into major decisions about training
Duration
None
4 Identifying the project work by
creating the work breakdown structure (WBS)
4 Project work estimation – time and
cost
4 Work assignments and
determining resources required for project completion 4 Assigning ownership to tasks 4 Budget creation 4 PMI guidelines
Targeted Audience
Targeted Audience
Prerequisites
concepts, terminology, and roles
2 days
Individuals who are new to project management, professionals for whom PM is a secondary part of their jobs), business analysts, managers responsible for projects and experienced project managers
Prerequisites
Duration
None
3 days
Methodology
Methodology
Lectures, discussions, charters, ctional case studies and group exercises
Lectures, group discussions, case studies, worksheets and experiential learning materials
Sharjah Oct 19-20
Abu Dhabi Jun 19 -20
Dubai
Sharjah
Abu Dhabi
Dubai
Mar 13 -14
Oct 23 -25
Nov 06 -08
Mar 15 -17 Nov 22 -24
Course No: 1618
ROI on Human Capital Overview
Personal & Professional Impact & Influence
Course No: 1620
Overview
People are the unreported wealth of any organization. Investment in human resource translates to a significant increase in revenue and improved productivity. ROI on human capital allows upper management to identify measurable ways that HR services benefit the organization. This program takes candidates through this focal process to know how to invest and take decisions and report to management towards those concepts.
Powerful techniques and skills are essential for you to persuade and influence the individuals and groups around you. With confidence, ability and the skills to influence your clients, colleagues and bosses you will achieve your own and your organisation's goals and successes. Developing such skills will get you noticed and ensure you are more influential and ultimately successful in your career.
Contents The Key Elements of Influence and Impact 4 Why training tends to concentrate on skills
when influence and impact is people based
Contents 4 ROI, and its importance in the HR
function 4 Basic elements needed to calculate
ROI
4 Calculating Employee costs,
including cost of Hiring, Salary, Training, Nonperformance etc.
4 Use of ROI to influence the success
and image of HR 4 Implementing ROI of Human
Capital 4 Development of effective HR
4 Why everyone has the ability to have
influence and impact
4 Learning to use time as any other resource 4 Why goals are a passport to influence and
impact success Personal Presentation
4 ROI methodology
4 The effect that the way that we dress and
present ourselves has on influence and impact
4 Calculating ROI
4 What is your operating style? 4 Generate your own learning and operating
4 Making sure you get noticed
solutions as next steps
Understanding what Drives you 4 The pros and cons of the real you
profile 4 Determine what you want in your life and
career
4 How to set realistic goals
Maintaining co-operative relationships with the right people at work 4 How to influence the right people
4 How perceptions can influence
Targeted Audience HR managers and officers, Team leaders and branch managers.
Prerequisites 1613 (Performance Management)
Best Practice Persuasion and Influencing Techniques 4 Dealing with difficult situations
4 Positive thinking, language and body language
4 Defusing conflict
4 The basic rules of influential presentations
4 Learning the 5 stages to successful
4 Why the words you use are not that important
negotiations
Duration
Targeted Audience
2 days
All the staff who like to know about TQM
Methodology
Delivering Presentations with Confidence and Impact
Decision Making 4 Enhancing your decision making ability 4 Improving your personal credibility
Prerequisites None
Lecturers , discussions, presentation
Duration
Methodology
3 days
Lectures, group discussions, case studies
Sharjah
Abu Dhabi
Dubai
Sharjah
Abu Dhabi
Dubai
Apr 10-11
Oct 23 -24
Nov 13 -14
Mar 23-24
Apr 20 -21
Nov 21 -28 34
Annual Training Plan 2016
35
Islamic Banking Programs This category aims at scaling up the skill sets of the participants in the highly dynamic and fast evolving domain of Islamic Banking. The category covers the entire gamut of Islamic banking and finance ranging from Islamic products, accounting, risk management, trade finance and development of new products
36
Development of New Islamic Banking Products
Course No: 1701
Overview
Course No: 1702
Introduction to Islamic Banking Overview
The program aims to familiarize the participants with the shari'ah and legal principles for product designing and to explore the opportunities for new Islamic banking products. It enables the participants to comprehend the process and requisites for Islamic product structuring and identify the challenges in their launching and marketing.
The introductory course aims to familiarize the participants with the guiding principles of Islamic banking and finance and legal and shari'ah framework within which the industry works. The participants shall analyze the evolution and performance of Islamic banking and finance industry in local and global contexts. The program also focuses in details on the Islamic modes of financing and mechanism of fund management in Islamic banks.
Contents 4 Development of banking products;
New product development process; Product concept development; New product strategy; Concept building; Idea screening
4 Product program guidelines; New
product marketing strategy; Product launch; Monitoring & review
4 An overview of Islamic banking
products; Approaches to
structuring and developing new products for different sectors 4 Requisites for Islamic financial
engineering: Shari'ah, legal, market knowledge, conventional product knowledge etc;
4 Issues related to transactions and
operations; Marketing considerations, challenges
Contents 4 Key guiding principles of Islamic
banking and finance
4 Fundamental prohibited elements
in Islamic banking and financeRiba (interest), Gharar ( uncertainty) Maysir ( gambling) etc.
4 Regulatory and shari'ah framework
4 Standardization in new product
design
for Islamic banking and finance institutions
4 Islamic Finance: industry analysis;
evolution, performance; new
Targeted Audience Bankers involved in developing and marketing of new products and services; Relationship officers and sales executives involved in marketing of new products
Prerequisites
Duration
Introduction to Islamic Banking (Course No. 1702)
2 days
Methodology
trends 4 Appraisal of Islamic banking and
finance; Islamic banking VS conventional banking: Main differences
4 Mechanism of fund management
in Islamic banks
4 Islamic financing techniques as
used in Islamic banks: murabahah, mudarabah; musharakah; ijaraha, forward ijarah, salam, tawarruq, istisna'a'a,
Targeted Audience New entrants as well as existing bank employees interested to equip themselves with the fundamental knowledge of Islamic banking and finance
Prerequisites
Duration
None
2 days
Methodology
Lecture, presentation, discussion, case studies, examples
Lecture, presentation, discussion, exercises, case studies.
Fujairah Apr 17 -18
Sharjah Feb 07-08
Abu Dhabi Oct 23 -24
Dubai May 22-23
Fujairah
Sharjah
Abu Dhabi
Dubai
Al Ain
Jun 01 -02
Apr 24 -25
Feb 21 -22
Jan 24 -25
Oct 09 -10
Sep 18 -19
Sep 28 -29
May 29 -30
RAK
Aug 21 -22
May 09 -10
Nov 09-10
Nov 13 -14
Course No: 1703
Islamic Accounting Standards Overview
Course No: 1705
Islamic Capital Markets Overview
The program aims to familiarize the participants with Islamic accounting principles and broad framework of accounting and financial reporting issues in Islamic financial institutions (IFIs). The participants shall identify the accounting objectives, reporting and disclosure requirements as well as Accounting Standards for IFIs developed by the Accounting & Auditing Organization for Islamic Financial Institutions (AAOIFI).
The program aims to familiarize the participants with the dynamics of Islamic capital markets and shari'ah framework of Islamic securities. It analyzes the role of sukuk in Islamic finance and discusses different sukuk types and their uses in modern finance. The program also highlights shari'ah parameters for equityscreening, Islamic equity-market indexes, Islamic investment funds and Islamic certificate of deposit (ICDs)
Contents
Contents 4 Introduction to Islamic Accounting;
Objectives of Islamic accounting
4 AAOIFI and the objectives and
concepts of financial accounting and reporting
4 General presentation and
disclosure in the financial Statements of Islamic banks
4 Account recognition; Accounting
measurement
4 International Financial Reporting
Standards (IFRS) and Islamic banking operations
4 Accounting Standards for
murabahah, ijarah, istisna'a, mudarabah and musharakah
4 Accounting treatment of Islamic
financial transactions
Investment Accounts
Targeted Audience Bank employees involved in the Accounting, Financial control and Auditing functions of Islamic banks, Audit firms professionals and regulators who supervise and inspect Islamic banks
Duration 3 days
Introduction to Islamic Banking (Course No. 1702)
concepts; Key players and instruments
4 Key principles of Islamic
investment and finance
4 Evolution, practices, recent trends
in Islamic capital markets
4 Shari'ah appraisal of conventional
financial market instruments; conventional bonds, equity shares, derivatives, stock market operations; sukuk vs conventional bonds,
4 Accounting treatment of
Prerequisites
4 Financial markets___ Basic
4 Sukuk, definition, structures,
4 Case studies of some innovative
sukuk structures
4 Current issues and challenges
related to sukuk market: legal, credit, shari'ah, trading
4 Shari'ah-Screening of shares for
Islamic investment; shari'ahcompliant stock, Islamic equity market indexes
4 Islamic Investment Funds, Islamic
Real Estate Investment Trusts, Islamic Exchange Traded Funds, Islamic Certificate of Deposit (ICDs)
features, types, uses
Targeted Audience Islamic bankers, investment executives, project and corporate finance officers, marketing officers, Portfolio Managers
Prerequisites
Methodology
Duration
Introduction to Islamic Banking (Course No. 1702)
2 days
Lecture, presentation, discussion, exercises, case studies
Methodology Lecture, presentation, discussion, exercises and case studies
Sharjah
Abu Dhabi
Dubai
Sharjah
Abu Dhabi
Dubai
Mar 20-22
Apr 19 -21
Sep 04 -06
Apr 06-07
May 18 -19
May 01-02
Sep 25-26
Oct 19 -20
Dec 04-05
Oct 30-Nov 01 37
Annual Training Plan 2016
Course No: 1706
Islamic Banking Products Overview
Risk Management in Islamic Banks
Course No: 1710
Overview
The course aims to develop among the participants in-depth knowledge of Islamic banking products and operations and critically examines the main differences between products offered by Islamic banks and conventional banks. As Islamic banking products and services are exclusively based on shari'ah nominated contracts, each product is explained in line with the shari'ah contracts used in products structure. The course shall thus provide the participants a sound knowledge of Islamic banking products engineering that shall help them to market their products in full confidence with clear understanding and to the satisfaction of the clients' queries.
The course aims to provide comprehensive understanding of the Islamic perspectives on risks and its management. It familiarizes the participants with the types of risks involved in Islamic modes of financing and suggests ways to mitigate these risks. The participants shall develop a sound understanding of the risks facing Islamic banks and analyze the techniques and tools used for risk management by Islamic financial institutions.
Contents 4 An overview of the financial risks; Islamic
perspective on risk management
Contents
4 Risks exposure in Islamic banks: Credit risks,
4 Review of the main shari'ah
4 Consumer and personal finance
4 Deposit products and fund
4 Home Finance Products based on
concepts in Islamic banking and finance management: current account; saving account; types of investment deposits based on mudarabah; wakalah and murabahah 4 Card Products in Islamic Banks
Fee-based and profit based cards
products based on murabahah, salam, tawarruq, services Ijarah
standard ijarah, forward ijarah, istisna'a, diminishing musharakah
operational risks, market risks, investment return risks, liquidity risks, shari'ah-intrinsic risks etc. 4 Islamic Financial Services Board (IFSB)
guidelines on risk management for Islamic financial institutions 4 Types of risks involved in Islamic modes of
4 Equity- Products based on
financing and ways to mitigate the risks 4 Basel III Accord and Islamic banks 4 Shari'ah appraisal of conventional risk
management tools: Forward, Futures, Options from Islamic perspective 4 Islamic Hedging Instruments: Forex wa'd,
Islamic options, Islamic profit rate swap, etc. 4 Credit risk management in Islamic Banks 4 Operational risk management in Islamic Banks
mudarabah and musharakah 4 Risks related to products and ways
to mitigate the risks
Targeted Audience Banks employees who need to be introduced to Islamic banking products and services
Prerequisites
Duration
Introduction to Islamic Banking (Course No. 1702)
2 days
Targeted Audience Treasury, credit, operational risks, compliance officers and senior bankers in various functional areas who need to acquire good knowledge in risk management framework for Islamic banking and financial services industry.
Prerequisites
Duration
Introduction to Islamic Banking (Course No. 1702)
3 days
Islamic Banking Products (Course No 1706)
Methodology
Methodology
Lecture, presentation, discussion, exercises and case studies
Lecture, presentation, discussion, exercises and case studies
Sharjah
Abu Dhabi
Dubai
May 25-26
Sep 18 -19
Feb 14-15
Sharjah
Abu Dhabi
Dubai
May 03 -05
May 09 -11
Apr 12 -14 Oct 23 -25
Course No: 1712
Islamic Trade Finance: Overview
The course aims to provide the participants with sound understanding of shari'ah principles and contracts related to Islamic trade finance. The participants shall learn how Islamic techniques are used in local and international trade operations. Upon completion of the course the participants shall identify the principles, practical aspects, advantages and latest issues of Islamic trade finance and appreciate the importance of Islamic trade finance instruments and services for trading activities.
Contents 4 Introduction to trade finance and
Islamic principles of trading 4 Islamic trade finance instruments
and services and the underlying contracts 4 Instruments used to finance
imports & exports (Conventional & Islamic), Islamic Letter of Credit (LCs) VS Conventional LCs
Islamic LCS and UCP 600 4 Documentary credits in Islamic
banks, Working capital finance 4 Letter of guarantees in Islamic
banks 4 Islamic shipping guarantees 4 Documentation, default treatment
and fraud prevention measures
4 Letters of Credit & Uniform
Commercial Practices (UCP 600);
Targeted Audience Bankers with experience in trade and credit department in banks; credit officers, risk managers and marketing executives who want to gain insight on Islamic trade finance principles and instruments.
Prerequisites
Duration 2 days
Introduction to Islamic Banking (Course No. 1702)
Methodology Lecture, presentation, discussion, exercises and case studies
Sharjah
Abu Dhabi
May 15-16
Oct 05 -06
Dec 11-12
Dubai Mar 30 -31 Nov 06 -07 38
Annual Training Plan 2016
39
E-Banking Application Programs The category aims at improving the skill sets of the participants in the various facets of Information Technology application in Banking. The focus areas include ebanking, computer security and analytical application of MS office tools.
40
Course No: 1801
Application of Ms Excel - Basic Overview
Computer Crimes and Security System
Course No: 1804
Overview
To familiarize the participants with the use of excel as a tool for enhancing the daily uses of excel in banking and finance. This course provides trainees with an overview of the features and functions of Microsoft Office Excel 2007 - 2010.
Contents
To provide participants with the knowledge to understand Computer & Internet Crimes and how they target banks through case studies and How to defend against them.
Contents
4 Create workbooks
4 Define styles
4 Modify workbooks
4 Apply workbook themes and table
4 Customize the Excel 2007
program window
4 Overview of computer & Internet
styles
4 Create charts
4 Modify worksheets
4 Define a table
4 Move data within a workbook
4 Name groups of data 4 Create formulas to calculate
worksheet data
values
4 Phone banking Fraud
4 Cyber Threats targeting Banks
4 Data Breach Response Guide
4 Online Banking Fraud
4 The global threat landscape –
4 Recent Cases against Banks
U.A.E
4 Cyber Crime New Trends 4 Mobile Banking
4 Best Practices to Prevent Online
4 Add headers and footers to printed
pages
4 Format cells
Crimes
4 Role of Money Mules
4 Find and replace data
banking Fraud 4 ATM Fraud & Security
4 Types of Computer & Internet
4 Make numbers easier to read
4 Enter and revise data
4 Correct and expand upon
Crimes
Targeted Audience IT security, Web Admin., E-Banking & Mobile banking & Call Center staff, Legal, Audit, Fraud
Targeted Audience IT Dept, Secretaries, Management, Call Center staff. HR Dept.
Prerequisites
Prerequisites Duration
None
2 days
Duration
None
2 days
Methodology Presentations, Illustrations, Exercises, Recent case studies, Multimedia (Video)
Methodology Presentations, Illustrations, Exercises, Recent Case Studies, Multimedia (Video)
Sharjah
Abu Dhabi
Dubai
Mar 13-14
Feb 21 -22
Jan 20-21
Oct 26-27
Nov 13 -14
Sep 28-29
Al Ain
Sharjah
Abu Dhabi
Dubai
Apr 17 -18
May 22 -23
Sep 25 -26
Mar 02 -03
Fujairah Aug 21 -22
Course No: 1807
E-Banking Overview
Course No: 1808
Financial Modeling Overview
As customers increasingly demand and use a variety of electronic channels to perform financial transactions, the ways in which fraudsters and hackers can conduct attacks proliferate. In consumer and corporate banking services, authenticating the customer and the transaction are key steps to ensuring proper access and protection.
Financial Modeling is very critical for the financial industry. This course will enable participants to effectively apply excel techniques to a wide variety of financial models. A number of key skills will be addressed such as scenario management techniques and data validation to control inputs.
Contents Contents
4 What are financial models?
4 Introduction to electronic banking
4 Types of Financial Models-Pricing,
Investment, Funding, Trading, Risk, Simulation, Financial
4 E-banking services ( ATM, Phone Banking, Internet banking & Mobile
Banking )
4 Design of financial models-
4 Payment systems / POS
Objectives, drivers, assumptions, sub-models, stress testing, presentation, metrics
4 Major Issues of E-security
4 Financial Statements forecasting 4 Financial Planning and
4 Statements
4 Authentication Methods in Electronic Transactions
financial models-Sensitivity analysis with scenario manager and data tables-Pivot tables-Solver
4 Excel functions to support
Investments, Loan Schedules
4 Bond Pricing and duration 4 Risk and Simulation 4 Sensitivity Analysis
Targeted Audience IT security, Web Admin, E-banking& Mobile banking & call Center staff, Legal ,Audit, Fraud prevention, Compliance& Risk management Departs
Prerequisites
Targeted Audience Participants will be from Corporate Banking, Risk Department and Investment Banking
Duration 2 days
None
Prerequisites
Duration 3 days
1801 - Application of MS Excel
Methodology Presentations, Illustrations, Exercises, Recent case studies, Multimedia (Video)
Methodology Presentation, lecture, illustration, exercise and case studies.
Sharjah
Abu Dhabi
Dubai
Sharjah
Abu Dhabi
Dubai
Mar 09-10
Aug 24 -25
May 15 -16
Sep 18-20
Apr 17 -19
Feb 23-25
Oct 30-Nov 01
Oct 25-27
41
Annual Training Plan 2016
Application of MS Word Advanced
Course No: 1810
Overview
Powerful Presentation through Technology
Course No: 1811
Overview
This course provides trainees with an overview of the more advanced features and functions of Microsoft Word. This course is intended for experienced information workers who want to learn advanced-level Word skills.
Contents
To provide participants with the knowledge to understand Computer & Internet Crimes and how they target banks through case studies and How to defend against them.
Contents 4 Send documents directly from
4 Add hyperlinks 4 Add bookmarks and cross-
references
Word
4 Overview of computer & Internet
Crimes
4 Add and review comments
4 Types of Computer & Internet
4 Create and modify tables of
4 Track and manage document
4 Create and modify indexes
Crimes
banking Fraud 4 ATM Fraud & Security 4 Phone banking Fraud
4 Cyber Threats targeting Banks
4 Data Breach Response Guide
4 Compare and merge documents
4 Online Banking Fraud
4 The global threat landscape –
4 Understand mail merge
4 Password-protect documents
4 Role of Money Mules
4 Prepare main documents
4 Control changes
4 Recent Cases against Banks
4 Send personalized e-mail
4 Work with styles and templates
4 Best Practices to Prevent Online
contents
messages to multiple recipients 4 Create and print labels
changes
U.A.E 4 Cyber Crime New Trends 4 Mobile Banking
4 Change default program options 4 Customize the ribbon
Targeted Audience IT security, Web Admin., E-Banking & Mobile banking & Call Center staff, Legal, Audit, Fraud
Targeted Audience IT Dept, Secretaries, Management, Call center staff
Prerequisites Prerequisites
Duration
None
2 days
Methodology
Duration
None
2 days
Methodology Presentations, Illustrations, Exercises, Recent case studies, Multimedia (Video)
Presentations, Illustrations, Exercises, Recent Case Studies, Multimedia (Video)
Sharjah Mar 02-03
Abu Dhabi Mar 23 -24
Dubai
Sharjah
Abu Dhabi
Dubai
Apr 23-24
Feb 07 -08
Jun 01 -02
Oct 12 -13
Sep 21-22
Nov 20-21
Course No: 1812
Application of Ms Excel –Advanced Overview
Microsoft Office is today, the most popular Office Automation software. This program enables users to acquire the necessary knowledge and skills to use work enhancing features of Microsoft Excel ineffectively and to get them familiar with these functions in a safe learning environment. Once it is completed, their familiarity and confidence in using the advanced feature of Excel 2007 will increase, making Excel 2007 a more useful tool for everyone uses of excel in banking and finance.
Contents 4 Creating Pivot Charts
4 Creating Pivot Tables
4 Solving Formula Errors
4 Grouping and Outlining Data
4 Inserting Objects
4 Ms. Excel Dates and times
4 Using What-If Analysis
4 Ms. Excel Macros.
4 Creating Charts
Targeted Audience It is suitable for banker's staff that has been using Excel for some time, and feels confident with using it.
Prerequisites
Duration 2 days
1801: Application of Ms Excel
Methodology This instructor-led course provides classroom lecture topics and the practical application of Ms Excel 2007 – 2010 through demonstrations, practices, and hands-on exercises, followed by a small case study on the last day.
Fujairah
RAK
May 25 -26
Oct 23 -24
Sharjah
Abu Dhabi
Dubai
Al Ain
May 18-19
Apr 05 -06
Mar 30 -31
May 09 -10
Jun 01-02
Sep 06 -07
Dec 04 -05 42
Annual Training Plan 2016
43
Risk Management and Compliance Programs This category is focused on ensuring effective risk management and compliance activities in the various domains of Banking. The key areas include Anti money laundering, various compliance aspects, all facets of Risk management ranging from Credit risk to liquidity risk and Basel norms
44
Anti-Money Laundering: Law, Regulations & Best Practices
Course No: 1901
Overview
Course No: 1903
Compliance Insights in Banks Overview
Familiarize participants laundering and its risks.
with the nature, processes and volume of money
Contents 4 Nature of Money Laundering 4 History and processes of money
laundering
risks of money laundering 4 UN initiatives 4 Latest AML cases: International /
4 Volumes and risks of the money
laundering
UAE
role and Initiatives in managing
Contents 4 The compliance function
4 UAE initiatives (Federal law, central
4 Financial Action Task Force (FATF)
Compliance is becoming important as it will not only prevent losses from inefficient financial processes and avoiding regulatory sanctions rather it will provide management with information needed for strategic planning and moving ahead. This program will enable participants to Understand the compliance function in banks, Determine laws, regulations, circulars, policies and procedures that bank has to comply with and Benefits of compliance and problems of non- compliance.
bank circulars, focus areas of AML risk)
4 The importance of compliance
and why it is a mandatory function
4 Compliance – responsibility of
whom?
Targeted Audience All Staff of the bank who would like to get the in-depth knowledge of AML
Prerequisites None
2 days
non-compliance
4 Laws, regulations, circulars,
internal policies to comply with
4 Achieving highest possible degree
4 Compliance versus Targets in
Duration
Banks, a professional formula 4 Consequences of compliance and
of compliance in banks
Targeted Audience All bank staff, especially audit and compliance officers, managers, senior staff
Methodology Lecture, Discussion and Case Studies.
Prerequisites
Duration
None
2 days
Methodology Presentation, discussion, and real case analysis
RAK May 22 -23
Sharjah
Abu Dhabi
Dubai
Al Ain
Jan 20-21
Jan 31-Feb 01
Mar 08-09
Nov 27 -28
Sharjah
Abu Dhabi
Dubai
Aug 31-Sep 01 Oct 23-24 (A)
Oct 16-17
Nov 20-21(A)
Fujairah
Mar 06 -07
Sep 18 -19
May 18 -19
Oct 30 -31
Nov 06 -07
Detection of Forgery and Counterfeiting
Course No: 1906
Overview
Dec 18 -19
Course No: 1907
Financial Crimes in Banks Overview
Forgery, documents screening and verification is becoming a skill that should be enhanced with techniques to be used to enable bankers to prevent fraudulent transactions in the bank and the detection of counterfeiting and forged note. Other documents like cheques, plastic cards, ID's and other documents which lies in everyday banking transactions is also covered.
Financial crime threatens the safety and soundness of financial systems world-wide. In some cases, these crimes threaten the security and safety of the nation. Recent events and penalties have resulted in Financial Crime moving to the forefront of financial industry concerns and this poses particular challenges for Senior Management, Compliance Officers and Internal Auditors who are all struggling to come to terms with this 'monster. Although financial criminals are often well-organized and persistent, bankers and citizens can take proactive steps to thwart their attempts.
Contents
Contents
4 The Background and Nature of Financial
4 Payment Instruments Fraud
(banknotes counterfeiting, cheques and credit cards fraud)
4 Documents screening and
verification. (ID fraud, security, technical and tactical profiling)
4 Signature forgery and verification.
Crime- Six types of Financial Crime
4 Check Fraud Prevention
4 ·Predicate Offences
4 Identity Theft 4 Employee Fraud Red Flags
4 ·Money Laundering/Terrorist Financing
4 Insider Threat
4 Sanctions Evasion
4 Identity Document Fraud
4 Corruption/Bribery
Crime 4 Big Data's Role in Fighting Financial Crime
4 Financial Crime in Correspondent Banking &
Private Banking
Tellers, customer services, credit and audit department
Prerequisites
4 Legal and Regulatory Framework: 4 Wolfsberg Groups Guidance on Financial
Crime Risk Assessment
4 Cyber crime
Duration 2 days
None
Prevention and Detection, Investigation and Remediation 4 Risk-Based Approaches to Combating Financial
4 Unauthorized Banking( as per OCC)
Targeted Audience
4 Financial Crimes in Trade Finance 4 Financial Crime Lifecycle- Compliance,
Targeted Audience Executives responsible for AML initiatives, senior executives, policy makers.
Prerequisites
Methodology
Duration
1901: Anti - Money Laundering: laws and regulations
2 days
Presentation, discussion, and real illustrations
Methodology Lecture, Discussion and Case Studies
Sharjah Sep 21-22
Abu Dhabi
Dubai
Sharjah
Abu Dhabi
Apr 20 -21
Feb 24 -25
Mar 15-16
May 25 -26
Aug 31-Sep01
Nov 22 -23
45
Annual Training Plan 2016
Dubai
Al Ain
May 15-16
Oct 30-31
Nov 13-14
Course No: 1909
Liquidity Risk Management
Operational Risk Management
Course No: 1910
Overview
Overview This program will enable participants to Understand the types of liquidity risks and identify their causes. Enhance their Ability to measure liquidity risk and asset liquidity. Use the available techniques to manage liquidity risk. Understand and comply with Basel recommendations to manage liquidity risk.
Contents 4 Liquidity and solvency
This course introduces the concept of Operational Risk and discusses events that trigger losses in banks due to operational loss events. It covers the Basel Committee recommendations on the Regulatory Treatment of Operational. The course introduces operational risk aspects in insurance, models, and emphasizes the need to have a well-defined scope and process for identification of risk factors in operational risk management.
Contents
4 Types of liquidity risk
4 Explains how loss prevention is
more effective than loss reduction
4 Causes of liquidity risk
4 Examines various loss control
4 Measures of liquidity risk
measures
4 Measures of asset liquidity
used in loss reduction
4 Basel III recommendations for liquidity risk management
4 How risk avoidance is used as a
Targeted Audience
Targeted Audience
Duration
appropriate action
4 BIS Principles on operation risk
Prerequisites
2 days
1911: Risk Management in Banks
advantages and disadvantages
Operations management staff, IT executives, Operational Risk Managers, BackOffice Managers, Settlement Officers, Internal Auditors, Risk Auditors
Treasury, risk, compliance, and strategic management.
Prerequisites
4 The basics of risk financing and its 4 Identify and classify risks and take
4 Elaborates on the Methodologies
4 Managing liquidity risk
risk mitigation Methodology
Duration
1911 - Risk Management in Banks
Methodology
2 days
Methodology
Lecturing, examples, illustrations and cases
Lecture, Discussion and Case Studies.
Sharjah
Abu Dhabi
Dubai
Sharjah
Abu Dhabi
Dubai
Feb 21-22
Apr 13-14
Nov 06-07
Mar 15-17
May 27 -28
Oct 23-24
Sep 28-29
Course No: 1911
Risk Management in Banks Overview
Course No: 1913
Market Risk Management Overview
Financial institutions have been using risk management tools to control their risks. No longer is it seen purely as a control mechanism – but as a critical input into the business. Every transaction should be assessed in terms of the increase in risk to the institution, with the assurance that the pricing of that transaction will generate a suitable return to compensate for the risk. Such a risk culture is reinforced by Basel Accords, due to be implemented in many countries.
Contents
Market risk refers to the losses in on and off balance sheet items arising from movements in market prices. This program aims at exploring the different areas of market risk to enable candidates to verify the nature of each of them and be able to measure them in their activities. To understand the different Methodologies to mitigate those risks. Finally, understand the measures that had been made by the Basel committee to manage market risk in financial institutions.
Contents
4 A broad overview of modern bank
risk management, including Basel Accords
4 Basic Principles of RAROC 4 Able to report market risk using
both traditional and VaR approaches
4 The approach to credit risk
management:
4 Measuring Operational Risk
successfully
4 The nature of nature of market risk
within the context of risk management
4 Major areas of market risk; interest
4 Liquidity risk and interest rate risk
with other risks faced by banks.
4 Basel accords measures to
rate risk, exchange rate risk, commodity price risk, equity price risk.
4 Market risk measurement 4 Market risk management using
VAR, Interest rate gap analysis
4 Market risk under Basel accords
Targeted Audience Targeted Audience
Treasury, investment, risk managers and officers, and audit department
This program is suitable for risk management professionals in banks, corporate, treasury and audit staff
Prerequisites None
Prerequisites
Duration 2 days
1911: Risk Management in Banks
Duration 3 days
Methodology Methodology
Lectures, models, exercises and case studies
Lectures, Discussion and case studies
Sharjah
Abu Dhabi
Dubai
Al Ain
Sharjah
Abu Dhabi
Dubai
Feb 14 -16
May 01 -03
Apr 26 -28
Nov 20 -22
Apr 06-07
Nov 13 -14
Nov 02 -03
Nov 27 -29
Fujairah
May 31-Jun 02
May 15 -17 46
Annual Training Plan 2016
Course No: 1914
Credit Risk Management Overview
Basel Accords Compliance Insights – Basic
Course No: 1915
Overview
Credit risk is the most fundamental of risks. It is the potential that a bank borrower or counterparty will fail to meet its obligations in accordance with agreed terms. This program aims at enabling candidates to define credit risk and be able to identify the on and off balance sheet areas of credit risk, to be able to use the different techniques and models to credit risk rating and measurement. Develop a credit risk mitigation strategy. Finally, understand the measures that had been made by the Basel committee to manage credit risk in financial institutions.
All banks nowadays, are required to comply with the measure that have been set by the Basel committee with regard to capital adequacy ratios needed to cover unexpected risks. This program aims at introducing the primary requirements for covering risks in banks. The three pillars of Basel and the risk areas banks may be exposed to.
Contents 4 Understand the basic requirements
of Basel accords and its background
Contents
4 Specify the data requirement for
4 The nature of credit risk within the context of risk management
the key calculations involved in various approaches
4 Major areas of credit risk; on and off balance sheet 4 Credit risk rating models ( consumer/corporate)
approaches of calculating CAR under Basel accords 4 Identify the specific issues to be
addressed under supervisory review and disclosure requirements
4 Understand the different
4 Credit risk management
Targeted Audience
4 Credit risk under Basel accords
Credit and risk officers, Basel officers, compliance, audit department
Targeted Audience Credit risk analysts, risk managers and officers, and audit department, Relationship Managers
Prerequisites
Duration
1911 - Risk Management in Banks
Prerequisites
2 days
Duration Methodology
2 days
1911: Risk Management in Banks
Lecture, Discussion and Case Studies.
Methodology Lectures, models, exercises and case studies
Sharjah
Abu Dhabi
Dubai
Oct 05-06
Mar 23 -24
Mar 06-07
Jun 01 -02
Nov 27-28
Basel Accords Compliance Insights – Advanced
Course No: 1916
Overview
Sharjah
Abu Dhabi
Dubai
May 09-10
Feb 21-22
Feb 17-18
Course No: 1917
Risk Based Audit Overview
The Central Bank of UAE is regarding the adoption of advanced approaches of Basel accords compliance as part of its reform measures to the banking industry in UAE. This programs aims at introducing the different techniques to calculate CAR for credit risk, market risk, operational risk and liquidity risk as they constitute the measure that should be satisfied by banks. Enable candidates to develop models in measure those risks.
Risk based audit is superior to traditional audit approaches, it focuses on risks, the underlying causes of financial surprises, not just the accounting records and shifts the focus from inspecting the quality of the financial information to building it into the financial reporting process. This program aims at enabling candidates to address risks the bank and their financial reporting and assessing of the quality of operations and financial reporting together with identification of risk areas and recommend ratifying measures.
Contents 4 Approaches to calculate credit risk
4 Measuring liquidity risk ( short
4 Measuring credit risk using the
4 UAE central bank
under Basel accords
standardized and IRB approaches
term and long term)
recommendations to calculate CAR
4 Measuring market risk
Contents 4 Risk Based internal audit focus.
4 Internal control evaluation
4 Stages in risk based internal audit
4 The RBIA report
4 Approaches Methodology to assess
risk in RBIA
4 Measuring operational risk using
4 Assessment models to different risk
the basic indicator approach
areas and bank exposure
Targeted Audience
Targeted Audience
Risk officers, Basel officers, compliance, audit department, audit committee
Credit and risk officers, Basel officers, compliance, audit department
Prerequisites Prerequisites
Duration
1915: Basel Accords Compliance insights - Basic
Duration 2 days
1911: Risk Management in Banks
2 days
Methodology Methodology
Lectures, Discussion and case studies
Lectures, models, discussions, exercises and case studies
Sharjah
Abu Dhabi
Dubai
Sharjah
Abu Dhabi
Dubai
Oct 16-17
Nov 20-21
Mar 27-28
Oct 30-31
May 01 -02
Mar 13 -14 Dec 04 -05
47
Annual Training Plan 2016
Signature Forgery and Documents Screening
Course No: 1919
Overview
Key Risk indicators in Risk Management
Course No: 1921
Overview
To provide participants with the Knowledge and techniques to be able to detect Forged Signatures and screen documents.
Contents 4 Introduction to Signature Forgery
4 Detection of Forged Signatures
4 Characteristics of Genuine
4 Thumb Prints
4 Signatures
4 Document Examination
4 Signature Identification Factors
4 Document Verification Checklist
4 Signature Forgery Techniques
Risk indicators are an important tool used to support a range of risk management activities in banks including risk identification, control, assessment etc. indicators used to monitor identified risk exposure over time. Every bank should have a system of an early warning to support its risk management function. This program takes our colleagues in banks towards this important concepts to be used effectively in their banks.
Contents 4 Risk indicators defined and
4 Controlling, mitigating, reporting
4 Tactical and technical profiling
4 Selecting key risk indicators.
4 Examples of key risk indicators
4 Signature Forgery Clues
4 Forged documents
4 Managing risk indicators.
4 Signature Verification Process
4 Application Fraud Exercises
4 Prioritizing risk indicators.
Targeted Audience
importance.
and monitoring. across the bank departments.
Targeted Audience
All bank personnel who verify signatures and screen documents including tellers, legal, audit, Fraud Prevention , Compliance and Risk Management Departments
Prerequisites
Duration 3 days
1911: Risk Management in Banks
Risk managers and officers, operational risk department staff, audit department, compliance department.
Prerequisites
Duration
1911 - Risk Management in Banks
2 days
Methodology Lectures, Discussion, illustrated examples and applications.
Methodology Presentations, Illustrations, Exercises, Case Studies, Multimedia (Video)
Sharjah
Abu Dhabi
Dubai
Feb 21-23
Nov 06 -08
Apr 05-07
Sharjah
Abu Dhabi
Dubai
Apr 13-14
Mar 20-21
Sep 21-22
Nov 27-29
Course No: 1922
FATCA rules and regulations Overview
Anti Money Laundering ( Refresher)
Course No: 1923
Overview
The Foreign Account Tax Compliance Act (FATCA) is a new US law aimed at foreign financial institutions (FFIs) and other financial intermediaries to prevent tax evasion by US citizens and residents through the use of offshore accounts. It represents a complex and costly compliance task being forced upon financial services firms globally by the US tax authorities.
Contents 4 Summary of FATCA developments 4 Defining US Accounts
requirements 4 Operational Impact and due
diligence requirements for UAE banks and financial institutionsFAT CA Statuses-Account Onboarding Procedures-Validity Periods -Document Specifications
4 Intergovernmental approach –
Model 1 IGA & Model 2 IGA 4 FATCA's IGAs with the UAE and
the Middle East Region 4 Defining Reportable Financial
4 Effects of non-compliance
Banks have always been the target of criminals to launder their money. Although, most bankers are now well aware about their roles and responsibilities; still bankers should from time to time go for refreshing programs to update their knowledge with the latest initiatives both locally and internationally to combat money laundering and terrorist financing. This one day short programs brings those things to the bankers to keep them updated and alert all the time to combat money laundering.
Contents 4 ML defined, stages and legal
criminalization.
4 KYC,CDD, and EDD. 4 The risk based approach and key
4 Methods used by criminals. 4 Bankers responsibilities under UAE
law.
risk indicators. 4 International and local recent
cases.
4 UAE central bank circulars.
Institutions
4 Reporting & withholding
Targeted Audience
Targeted Audience All the bank staff who is in the compliance, taxation, and legal department
Banking staff who had attended AML programs one or two years back but need to refresh their knowledge with latest initiatives and practice regarding combating money laundering and terrorist financing.
Prerequisites Prerequisites
Duration
None
Duration
1901 Anti-Money Laundering: Law, Regulations & Best
1 day
2 days
Methodology Methodology
Presentation, Discussions, and Case Studies.
Lectures, Case Studies, Group discussions
Sharjah
Abu Dhabi
Dubai
Sharjah
Fujairah
Dubai
Apr 20-21
Dec 04-05
Oct 16-17
Mar 06
Aug 21
Nov 06
48
Annual Training Plan 2016
49
eLearning
Financial Services eLearning Knowledge by Design
50
FINANCIAL MARKETS COURSES Introduction to Financial Markets Financial Markets - An Introduction Money Markets - An Introduction Foreign Exchange (FX) Market - An Introduction Bond Markets - An Introduction Bond Markets - Issuing & Trading Equity Markets - An Introduction Equity Markets - Issuing
Business of Banking Business of Investment Banking Business of Commercial & Wholesale Banking Business of Retail Banking
Building Blocks Interest Calculations Time Value of Money NPV & IRR Probability Distributions & Hypothesis Testing Estimating Volatility Correlation & Regression Analysis Calculus Indices, Exponents, Logs, & Geometric Series
Building Blocks in Excel Excel Interactive - Logs (New) Excel Interactive - Measures of Central Tendency(New) Excel Interactive – Volatility (New) Excel Interactive - Normal Distribution (New) Excel Interactive - Skewness & Kurtosis (New) Excel Interactive - Covariance & Correlation (New) Excel Interactive - Regression Analysis (New)
Money Markets Interbank Market (New) Interest Rates & Benchmarks (New) Money Market Securities - An Introduction (New) Money Market Securities - Pricing (New) Repurchase Agreements (Repo’s) (New) Money Market Funds (New) Bank Funding & Position Management (New) Scenario - A Day in the Life of a Money Market Trader (New)
Fixed Income Bond Prices & Yields Duration & Convexity Fixed Income - Credit Risk Eurobonds - An Introduction Eurobonds - Issuing & Investing Floating Rate Notes (FRNs) US Bond Market UK Bond Market European Bond Markets Japanese Bond Market Canadian Bond Market Bond Strategies - Fundamentals
Municipal Bonds (US) Municipal Bonds (US) - An Introduction Municipal Bonds (US) - Types Municipal Bonds (US) - Investing Municipal Bonds (US) - Primary & Secondary Markets
Fixed Income Analysis Bond Futures Bond Futures Basis Basis Trading Zero-Coupon Bonds High-Yield Debt Bond Hedging with Options Bond Hedging with Swaps Relative Value Trading - An Introduction Relative Value Trading - Strategies & Risks
Introduction to Derivatives Derivatives - An Introduction Derivatives - Markets Forwards & Futures - An Introduction Swaps - An Introduction Options - An Introduction
Forwards & Futures Forwards & Futures - Pricing Futures Markets Forwards & Futures - Hedging (Part I) Forwards & Futures - Hedging (Part II) Forwards & Futures - Trading Money Market Futures
Foreign Exchange The Foreign Exchange Business FX Spot Market - An Introduction FX Spot Market - Trading FX Forward Market - An Introduction FX Forward Market - Calculating Swap/Forward Points & Cross Rates FX Forward Market - Uses of Outrights & FX Swaps FX Forward Market - Short-Dated Outrights & FX Swaps FX Forward Market - Cross-Currency Borrowing & Investing FX Forward Market - FX Swap Trading FX Forward Market - Non-Deliverable Forwards (NDFs) Foreign Exchange - Factors Influencing Exchange Rates
Equities Equities - Trading Dark Pools Algorithmic Trading High Frequency Trading (HFT) Equity Program Trading Equities - Research & Valuation Equities - Returns-Based Valuation Equity Portfolio Management - Risk & Return Equity Portfolio Management - Indices & Hedging Margin US Equity Market UK Equity Market European Equity Markets Hong Kong Equity Market Singapore Equity Market Canadian Equity Market Japanese Equity Market* *This tutorial is listed as a separate course online
Swaps - Applications for Institutional Investors Swaps - Pricing & Valuation (Part I) Swaps - Pricing & Valuation (Part II) Swaps - Credit Exposure Swaps - Documentation & Settlement Swaps - Book Management
Interest Rate & Currency Swap Structures Swaps - Currency Swaps Swaps - In-Arrears Swaps Swaps - Constant Maturity Swaps Swaps - Forward, Amortizing, & Zero-Coupon Swaps Swaps - Asset Swaps - An Introduction Swaps - Asset Swaps - Pricing Swaps - Differential Swaps Swaps - Overnight Indexed Swaps
Equity Derivatives Equity Derivatives - An Introduction Equity Derivatives - Types Convertibles - An Introduction Convertibles - Introduction to Convertible Valuation Contingent Convertibles (CoCos) Warrants - An Introduction Warrants - Pricing Equity Derivatives - Equity Index Swaps
Credit Derivatives Credit Derivatives - An Introduction (New) Credit Derivatives - Single-Name CDS (New) Credit Derivatives - CDS Indices (New) Credit Derivatives - CDS Valuation (New) Credit Derivatives - CDS Documentation & Settlement (New) Credit Derivatives – Variations (New) Scenario - CDS Relative Value Trading (New)
Structured Derivative Notes & Swaps Range Accrual Structures Inverse FRNs Capped & Collared FRNs Trigger Structures Power Reverse Dual Currency (PRDC) Notes Target Redemption Notes (TARNs) CMS Option Structures
Yield Curves Building a Yield Curve Futures - Building a Yield Curve (Even Periods) Futures - Building a Yield Curve (Actual Dates)
Options Options - Introduction to Option Valuation Options - Future Asset Prices & Volatility Options - Replication, Risk Neutrality, & Black-Scholes Options - Beyond Black-Scholes Options - Greeks (Part I) Options - Greeks (Part II) Options - Trading Strategies Options - Managing an Option Portfolio
Interest Rate & FX Options Caps & Floors - An Introduction Caps & Floors - Pricing Caps & Floors - Chooser & Double-Strike Structures Swaptions Callable Bonds Bermudan Swaptions Interest Rate Volatility Options - Managing an Interest Rate Option Book FX Option Trading
Exotic Options Options - Exotic Options Options - Barrier Options Options - Average Rate Options Options - Basket & Spread Options - An Introduction Options - Basket Options - Evaluation & Evolution
Interest Rate & Currency Swap Fundamentals Swaps - Applications Swaps - Applications for Corporates
51
Annual Training Plan 2016
Ination-Linked Instruments Inflation-Linked Instruments - An Introduction Inflation-Linked Instruments - Pricing
Corporate Finance Corporate Finance - An Introduction Corporate Finance - Measuring Business Performance - Free Cash Flow -Corporate Finance - Measuring Business Performance Economic Profit Corporate Finance - Cost of Capital Corporate Finance - Capital Budgeting Dividend Policy Mergers & Acquisitions (M&A) Corporate Finance - Acquisition Analysis
Accounting Accounting - An Introduction Analysis of the Balance Sheet Analysis of the Income Statement Analysis of the Cash Flow Statement Understanding Financial Reports Accounting Basics for Finance Professionals
Corporate Valuation Corporate Valuation - An Overview Corporate Valuation - Public Comparables Analysis Corporate Valuation - Acquisition Comparables Analysis Corporate Valuation - Discounted Cash Flow (DCF) Analysis Corporate Valuation - Merger Consequences Analysis Corporate Valuation - Leveraged Buyout (LBO) Analysis
Bank Treasury Management Treasury - Dealing Room Organization & Practices Treasury Management - The Treasury Department Treasury Management - The Finances of a Bank Asset & Liability Management (ALM) - An Introduction Asset & Liability Management (ALM) - Interest Rate Risk Asset & Liability Management (ALM) - Options, FTP, & Firm Value
Risk Management Risk Management - An Introduction Risk - Measurement & Management Interest Rate Risk - Identification & Measurement Interest Rate Risk - Management Market Risk - Identification & Measurement Market Risk - Management & Regulation Liquidity Risk - Identification & Measurement Liquidity Risk - Management & Regulation Counterparty Credit Risk (CCR) - An Introduction Counterparty Credit Risk (CCR) - Measurement Counterparty Credit Risk (CCR) - Management Operational Risk - Identification & Measurement Operational Risk - Management & Regulation Stress Testing - An Introduction Risk Management for Senior Executives
Introduction to Credit Risk Credit Risk - An Introduction Credit Risk - Types Credit Risk - Measurement & Capital Requirements Credit Risk - Lessons from the Financial Crisis
Credit Risk Management Credit Risk Management - An Introduction Credit Risk Management - Framework Credit Risk Management - Stakeholders Credit Risk Management - Strategic & Business Unit Management Credit Risk Management - Credit Culture Credit Risk Management - Risk/Reward Credit Risk Management - Data & Reporting
Project Finance Project Finance - An Introduction Project Finance - Deal Structuring
Trade Finance Trade Finance - An Introduction Open Account Trading Documentary Collections Letters of Credit - An Introduction Letters of Credit - Types UCP 600 Export Finance Structured Trade Finance Trade Finance Security Incoterms 2010
Credit Risk Measurement Credit Risk Measurement - An Introduction Credit Risk Measurement - PD & Risk Rating Credit Risk Measurement - EAD & LGD Credit Risk Measurement - Capital Calculations Credit Risk Measurement - Models
Credit Risk Customer Management Credit Risk Customer Management - An Introduction Credit Risk Customer Management - Credit Facilities Credit Risk Customer Management - Structuring Credit Facilities Credit Risk Customer Management - Covenants & Credit Decisions
Credit Analysis Credit Analysis - An Introduction (New) Credit Analysis - Balance Sheet Analysis (New) Credit Analysis - Income Statement Analysis (New) Credit Analysis - Cash Flow Analysis (New) Credit Analysis - Performance & Other Measures (New)
Credit Risk Mitigation Credit Risk Mitigation - An Introduction Credit Risk Mitigation - Collateralization Credit Risk Mitigation - Other Types of Mitigant Credit Risk Mitigation - Management & Realization
Bank Lending
Lending - An Introduction The Lending Cycle Syndicated Lending Loan Trading Problem Loans
Macroeconomics - Gross Domestic Product (GDP) Macroeconomics - Monetary Policy Macroeconomics - Fiscal Policy Macroeconomics - Inflation Macroeconomics - Unemployment Macroeconomics - Balance of Payments
Economic & Technical Analysis Economic Indicators - An Introduction Economic Indicators - National Accounts Economic Indicators - Business Cycles Economic Indicators - Inflation & Employment Technical Analysis - An Overview Technical Analysis - Charting Technical Analysis - Tools & Techniques
Value at Risk (VAR) VAR - An Introduction VAR - Variance-Covariance Approach VAR - Monte Carlo Simulation VAR - Historical Simulation & Other Issues
Trade Processing Trade Processing - An Introduction Trade Processing - Equities Trade Processing - Fixed Income Trade Processing - Foreign Exchange Trade Processing - Options Trade Processing - Futures Trade Processing - OTC Derivatives Trade Processing - Risks & Risk Management
Introduction to Asset Management Investment - An Introduction Asset Management - An Introduction Asset Allocation - An Introduction
Portfolio Theory Market Efficiency - The Concept Market Efficiency - The Evidence Portfolio Theory - The Markowitz Model Portfolio Theory - Single-Index & Multi-Index Models Portfolio Theory - The Capital Asset Pricing Model (CAPM) Portfolio Theory - Arbitrage Pricing Theory (APT) Portfolio Theory - Performance Measurement Models Portfolio Management - Passive & Active Strategies
Custody Role of a Custodian Role of a Custodian in Trade Processing & Settlement Corporate Actions - An Introduction Corporate Actions - Major Types Registrar & Transfer
Asset Allocation Asset Classes (Part I) Asset Classes (Part II) Strategic Asset Allocation Tactical Asset Allocation Deriving the Optimal Portfolio
Prime Brokerage Prime Brokerage - An Introduction Prime Brokerage - The Prime Broker’s Viewpoint Prime Brokerage - The Institution’s Viewpoint
Credit Risk Appetite Credit Risk Appetite - An Introduction Credit Risk Appetite - Customer & Industry Risk Credit Risk Appetite - Product & Country Risk
Introduction to Macroeconomics
Commodities Commodities - An Introduction Commodities - Precious Metals Commodities - Base Metals Commodities - Oil Commodities - Natural Gas Commodities - Electricity & Coal Commodities - Emissions Commodities - Agricultural
Regulatory Environment Banking Regulation - An Introduction Basel II & Basel 2.5 Basel III - An Introduction Basel III - Capital Basel III - Risk Coverage Basel III - Liquidity & Leverage Basel III - Pillar 2 & Pillar 3 Financial Authorities (US) Financial Authorities (UK) Financial Authorities (Europe) Financial Authorities (Asia) Markets in Financial Instruments Directive (MiFID) Dodd-Frank Act - An Overview Foreign Account Tax Compliance Act (FATCA) European Market Infrastructure Regulation (EMIR) Undertakings for Collective Investment in Transferable Securities (UCITS) Alternative Investment Fund Managers Directive (AIFMD)
Exotic Options Islamic Banking & Finance - An Introduction Islamic Banking & Finance - Financial Instruments Islamic Money & Capital Markets Sukuk Market Islamic Banking & Finance - Wealth Management
Private Banking & Wealth Management Private Banking & Wealth Management - An Introduction Private Banking & Wealth Management - Overview of Investing Private Banking & Wealth Management - Techniques of Investing Private Banking & Wealth Management - Structured Products Private Banking & Wealth Management - Financial Planning Private Banking & Wealth Management - Relationship Management
Exchange-Traded Funds (ETFs) Exchange-Traded Funds (ETFs) - An Introduction Exchange-Traded Funds (ETFs) - Types
Investment Companies (US) Mutual Funds (US) - An Introduction Mutual Funds (US) - Investing Closed-End Funds & Unit Investment Trusts (US)
Investment Companies (US) Collective Investment Schemes (UK)
Alternative Assets Alternative Assets - An Introduction Structured Products - An Introduction Structured Products - Major Types Structured Products - Valuation & Risks Private Equity (Part I) Private Equity (Part II)
Hedge Funds Hedge Funds - An Introduction Hedge Funds - Investing Hedge Funds - Strategies
Real Estate Real Estate - An Introduction Real Estate - Investing Real Estate - Valuation
52
Annual Training Plan 2016
Budgeting & Financial Management Budgeting - An Introduction Preparing & Controlling a Budget Cash Management Credit Management Financial Planning Working Capital Management
Emerging Markets Emerging Markets - An Introduction Emerging Markets - China
Securities Lending Securities Lending - An Introduction Securities Lending - Structures, Risks, & Documentation
Transaction Banking Transaction Banking - An Introduction Transaction Banking - Payments Services Transaction Banking - Cash Management Services Transaction Banking - Regulatory Influences
Corporate Governance Corporate Governance - An Introduction Corporate Social Responsibility (CSR) - An Introduction
Socially Responsible Investing (SRI) Socially Responsible Investing (SRI) - An Introduction Green Investing - An Introduction
Global Financial Crisis The Financial Crisis
Available on iPad, Android tablets and desktop
OTHER COURSES (OPTIONAL) Global Financial Crisis Consumer Banking - An Introduction Consumer Banking - Products Branch Banking Banking Channel Management Consumer Banking - Marketing Consumer Banking - Selling Consumer Banking - Customer Service Consumer Payments - An Introduction Advanced Payment Methods Card Issuing - An Introduction Cards & Payments - Merchant Acquiring Cards - Marketing
Dodd-Frank Act Dodd-Frank Act - New Offices Created Dodd-Frank Act - Capital Requirements & Prudential Standards Dodd-Frank Act - The Volcker Rule Dodd-Frank Act -Registration Requirement for Advisers to Private Investment Funds Dodd-Frank Act - Credit Rating Agencies Dodd-Frank Act - Securitization Dodd-Frank Act - OTC Derivatives
Regulation/Compliance Tutorials Financial Crime (Europe) Market Abuse (Europe) Bribery Act (UK) Solvency II UK Anti-Money Laundering US Anti-Money Laundering Ireland Anti-Money Laundering Singapore Anti-Money Laundering
Asset Management Intuition has a comprehensive series of tutorials that will equip learners with the practical skills to succeed in the asset management world.*
This course provides a comprehensive overview of all aspects of finance relevant to the management and evaluation of a business enterprise. It is designed in particular for non-financial specialists who require a solid grounding in finance to complement their managerial experience.* *For more information about these courses, please contact your local regional office.
Professional Skills Awareness Diversity Equality Dealing with Sexual Harassment Workplace Bullying Health & Safety The Effective Manager Effective Decision Making Effective Objective Setting** Effective Delegation Effective Motivation** Effective Coaching** Effective Management of Change** Effective Team Building** Effective Team Leadership Managing Problem Performance Effective Time Management** Effective Meetings Effective Communications **These tutorials are also available to purchase in Spanish (Colombian/ Argentinian), Portuguese (Brazilian), Dutch, and Italian.
Project Management Fundamentals Overview of Project Management Initiating a Project Planning Project Scope Planning Project Activities Planning Project Costs Executing a Project Controlling a Project Closing a Project Project Management Professional Integration Management Scope Management Time Management I Time Management II Cost Management Quality Management Human Resources Management Communications Management Risk Management Procurement Management Sales Skills Sales - Prospecting Sales - Selling Value Sales - Building Rapport & Call Introduction Sales - Developing a Sales Solution Sales - Selling the Benefits Sales - Closing & Negotiating Sales - After the Sale Sales - Client Needs & the Sales Cycle
Data Protection Data Protection (UK) Data Protection (Ireland)
Rogue Trading Combating Rogue Trading
53
Annual Training Plan 2016
Professional Certificate Program
54
Certified Credit Management (CCM)
Certified Banking Operation (CBO)
in collaboration with Hong Kong Institute for Bankers
in collaboration with Hong Kong Institute for Bankers
Overview
Overview
This program provides the rare opportunity to acquire the knowledge and skills required of today's credit professionals. This program is equipping an employee to take on the responsibilities of credit management and to accelerate the learning process by empowering participants to think broadly, manage globally and compete strategically.
This program acquaints participants with an in-depth understanding of various knowledge areas that are required for banking professionals such as the knowledge of diverse banking products, operational aspects, various technology and regulatory requirements. This customized international course will create fast track opportunities for an accelerated career in banking. Contents
Contents 4 Banking Law
4 Bank Lending 1
4 Fundamentals of Accounting
4 Bank Lending 2
4 Financial Statement Analysis
4 Credit Risk Management
4 Corporate Finance
4 International Trade finance
4 Banking Law in UAE
4 Treasury and banking Operations
4 Banking theory & practice
4 Business Ethics and Internal
4 Retail and Corporate Banking 4 Risk Management
Targeted Audience
Banking professionals who would like to acquire additional skills in banking operations.
Prerequisites
Prerequisites
None
Recommended to have 2 years of banking experience.
Duration
Duration
100 hours, thrice a week (Monday / Tuesday / Wednesday) from 6-9 pm
100 hours, thrice a week (Monday / Tuesday / Wednesday) from 6-9 pm
Methodology
Methodology
Illustrations, practice sessions and presentations
Illustrations, practice sessions and presentations
Investment
Investment
Dhs: 7500/-
Sep 12
4 Operations risk & Quality
Targeted Audience
Banking professionals who would like to acquire knowledge in credit management or Employees working in corporate banking, SME & the Retail sectors.
Sharjah
Control
4 Basic Trade finance
Dhs: 7500/-
Abu Dhabi Mar 14
Dubai
For registration & details:
Mar 07
Sharjah
Abu Dhabi
Dubai
Mar 14
Mar 07
Sep 12
00971 6 5987103 (or)
Certified Documentary Credit Specialist (CDCS)
[email protected]
In collaboration with IFS school of finance
Overview
Chartered Institute for Securities & Investment Qualifications (CISI)
Overview
It is a professional certification that enables documentary credit practitioners to demonstrate specialist knowledge and application of skills required for competent practice.
Contents 4 Documentary credit – an overview
4 Other documents
4 The sales agreement
4 Presentation, examination and
4 Documentary credits – types and
uses
4 Parties to documentary credit
transactions – roles and responsibilities
settlement
4 Bank to bank reimbursements
under documentary credits
4 Related products 4 Risk issues
The Chartered Institute for Securities & Investment (CISI) is the largest and most widely respected professional body for those who work in the securities and investment industry in the UK and in a growing number of financial centers globally. By providing 8 professional qualifications, it will ensure that practitioners in the financial services industry attain the competence they need to practice.
Contents 4 International Introduction to
securities and investment (40 Hours)
4 Risk in financial Services 4 International Certificate in Wealth
and Investment Management (60 Hours)
4 UAE Financial Regulations (30
Hours)
4 Issuance and amendments
4 Global Securities (60 Hours)
4 Transport Documents
4 Operational Risk in Financial
4 Fundamentals of Financial Services
( 50 hrs)
4 Islamic Finance Qualification (IFQ)
Services (30 Hours)
Targeted Audience People working in trade finance, import / export financing, pre & post shipment financing, international trade financing and working on other documentary credits
(40 Hours)
Targeted Audience New entrants in the field of Securities and Investment, Bankers, Trading Managers, Operations Managers, Internal Controller and Financial Analyst.
Prerequisites
Prerequisites Recommended to have three years documentary credit or related experience
None
Duration Duration
Based on Qualication
50 hours twice a week from 5:30 – 9:00 pm
Methodology
Methodology Illustrations, practice sessions and presentations
Illustrations, practice sessions and presentations
Investment
Investment Dhs: 3000-6000/- based on qualification
Dhs: 4000/-
Sharjah
Abu Dhabi
Dubai
Jan 18
Feb 08
Aug 28
55
Annual Training Plan 2016
Certified in Credit Risk Management (CCRM)
Chartered Financial Analyst (CFA) – Level 1
In collaboration with Moody's Analytics
Overview
Overview
The CFA Program is a globally recognized, graduate level curriculum that provides a strong foundation of real-world investment analysis and portfolio management skills along with the practical knowledge you need in today's investment industry. It also emphasizes the highest ethical and professional standards.
Contents
Credit risk is the main area in the banking activity. The main focus of this certification program is to develop the abilities of bankers to assess credit risk of the various types of their customers using Moody's Analytics rating models Contents 4 Understand the nature of risks
4 Assessing the credit risk exposure
4 Credit risk and credit risk
4 Basel accords and credit risk.
faced by bank.
4 Ethics and Professional Standards
4 Equity Investments
4 Quantitative Methods
4 Fixed Income
4 Economics
4 Derivatives
4 Financial Reporting & Analysis
4 Alternative Investments
4 Portfolio Management
4 Corporate Finance
indicators.
of different types of customers.
4 Credit risk rating model.
Targeted Audience Credit department staff who, already have at least two years of experience in the credit department in banks working with different types of customers.
Targeted Audience Students entering the investment field or professionals Increasing their expertise & marketability or people making a career change into Investment.
Prerequisites Good understanding of lending, accounting and financial statements analysis .A pre-assessment will be made to ensure that candidates have the proper background to cope with the program.
Prerequisites None
Duration
Duration 100 hours
90 hours
Methodology
Methodology Interactive program based on extensive use of hands-on practical cases, class work, take home assignments , site visits, guest speakers, progress assessment and final exam.
Illustrations, practice sessions and presentations
Investment Dhs: 8500/-
Investment Dhs 15000
For registration & details: 00971 6 5987103 (or)
Certificate in Islamic Banking and Finance (CIBF)
[email protected]
In collaboration with the IBFIM, Malaysia
Certified Anti-Money Laundering Specialist (CAMS) In collaboration with Association of Certified Anti Money Laundering Specialist (ACAMS)
Overview
Overview
The qualification 'Certificate in Islamic Banking and Finance' (CIBF) is offered by the Emirates Institute for Banking and Financial Studies in collaboration with IBFIM - the leading Islamic banking and finance institute from Malaysia. CIBF is tailored to fit the needs of industry professionals in the field of Islamic banking, takaful and capital market. It provides a thorough knowledge of Islamic finance principles and aims to develop qualified personnel with skills and expertise in Islamic finance products and operations who can meet the requirements of this fast growing industry.
In 2001, ACAMS set out with the mission to establish an international standard for testing the knowledge of those entrusted with the detection and prevention of money laundering. Since its inception, CAMS has become the gold standard in AML certifications and the preparation process strengthens core capacity to combat financial crime and protect the institutions from AML.
Contents 4 Risks and Methods of Money Laundering and
Contents
4 AML / CFT Compliance Program Design in
Different Industry Settings
Terrorism Financing
4 Philosophy and fundamentals of Islamic
banking and finance
4 Islamic consumer financing 4 Islamic corporate/business and trade
4 Application of shari'ah in Islamic finance 4 Business ethics and Islamic finance regulatory
financing 4 Financial accounting and reporting for Islamic
4 Fund management and deposit products in
4 Islamic financial markets and takaful
operations
Islamic banks
4 Maintenance of an Effective AML / CFT
Compliance Program
Methods
4 Conducting or Supporting the Investigation
4 Recognition of Risks
banks
framework
4 Money Laundering and Terrorism Financing
Process
4 Compliance Standards for Anti-Money
Laundering (AML) and Combating the Financing of Terrorism (CFT) 4 International
4 SAR and STR Filing 4 Assistance of Institutional Investigations 4 Assistance of Legal and Government Inquiries
Domestically and Internationally Within Parameters of the Law
4 Regional
Targeted Audience Professionals working in the banking & financial sector / Islamic finance industry / Anyone wishing to enter the Islamic financial services sector
4 AML Compliance Program
Targeted Audience Prerequisites One year's experience in the financial industry or should have graduated or obtained a diploma from EIBFS
Duration
Anti-Money Laundering Officers, Compliance Officers, Government Regulators, Enforcement/Intelligence Agents, Internal & External Auditors, Intelligence Officers, Risk Management Specialists, Attorneys and Certified Public Accountants, Investment Advisors, Real Estate Compliance Specialists and Consultants
Prerequisites
100 hours, three times a week (Monday/Tuesday/Wednesday), 6-9pm
Methodology Interactive program based on lectures, extensive use of case studies, class work, exercises, progress assessment, final exam
None
Duration 12 Hrs Training + One-day Online Seminar with CAMS
Investment Investment
AED 7000
The total program fee is AED 8000. It includes all study materials including specialized books, exam fees and certificate.
Sharjah
Abu Dhabi
Dubai
Sharjah
Dubai
Mar 28
Apr 10
May 22
Mar 21
Sep 26
Nov 20
Sep 25 56
Annual Training Plan 2016
57
Academic Programs
58
Bsc in Banking & Finance (BSBF)
Banking Diploma
in collaboration with Bangor University
Overview
Overview
The Bachelor of Science (BSc) in Banking & Finance introduces students to the fundamentals of Banking and Finance and provides them with the skills necessary for a broad understanding of the theoretical and practical aspects of the banking and finance sectors within a global economy characterized by continuous development, innovation, competition and change and gaining greater insight of their growing role in the economy.
Mission To offer a high quality specialized learning involving students in a continuous process of learning that helps them to develop, grow and establish a wellgrounded career in the banking and finance sector, with the help and support of well qualified faculty members, who are capable of balancing and integrating theory and practice in the best educational environment conductive to learning.
The Banking Diploma Program is an internationally recognized program accredited by the Ministry of Higher Education & Scientific Research - UAE under degree no. (228) 2014
Mission The Banking Diploma Program’s mission is dedicated to providing high quality banking education of international standards in a learning environment that promotes academic and personal excellence. It provides an opportunity for continuing professional education that enables career progression for those already working in banking and finance industry.
Admission Requirement Applications are welcomed from bank and non-bank employees meeting the criteria listed below 4 Admission is granted according to the general policy of the institute and
Bsc in Banking & Finance (BSBF)
directives of the Board of Directors
- Accounting Specialization
4 The applicant should hold a High School Certificate with minimum score
of 60%.
Overview
4 The applicant must have valid TOEFL Score of 500 (173 CBT, 61 iBT), 5.0
The Bachelor of Science in Banking and Finance, with Accounting Specialization prepares students for success in various accounting careers in corporate accounting, public accounting, governmental accounting, & not-for-profit accounting. Students gain the theoretical knowledge, practical skills, and research skills needed to address complex accounting issues.
IELTS, or another standardized, internationally recognized test that is approved by the Commission for Academic Accreditation (CAA) 4 The Institute also offers a foundation program for applicants whose
English Language Skills do not meet the above mentioned requirements. Applicants who score below 5.0 in IELTS or equivalent will be required to enroll in this foundation program and will be allowed to take partial classes of the Diploma program
Mission To enable provision of professional specialized services in handling and interpreting accounting and financial systems; in managing operations related to financial companies and markets; and in management accounting.
4 The applicant must pass a personal interview at the institute
Documents Requirement
Admission Requirement ( for both Bsc)
4 An attested copy of UAE High School qualification or its equivalent
Applications are welcomed from bank and non-bank employees meeting the following criteria:
4 Original school/college / university transcripts 4 A certified copy of IELTS or TOEFL score
4 EIBFS student may get credit transfer of common subjects provided their
4 A photocopy of a valid passport / UAE ID Card
subject grade is 70%
4 Five recent personal photographs (passport size)
4 The applicant should hold a High School Certificate, or its equivalent,
with minimum score of 60% 4 The applicant must have a valid English language TOEFL score of 173
Timing & Duration
(CBT) or 61 (iBT) or academic IELTS Academic 5.0 overall or another standardized, internationally recognized test that is approved by the Commission for Academic Accreditation (CAA)
4 The program runs five days per week, Sunday to Thursday-Morning and
Evening sessions. 4 The program runs for four theoretical semesters (16 weeks each), and a
summer term (8 weeks), which involves field training and field project (Internship)
Documents Requirement 4 Attested Copy of High School Certificate; with a minimum score of 60%
Fees
4 Attested copy of IELTS or TOFEL score 4 Photocopy of a valid passport / UAE ID card / Emirates ID
4 Bankers (UAE Nationals) AED 21,600
4 4 Passport Size Photos
4 Bankers (Non UAE Nationals) AED 32,400 4 Private (UAE and GCC Nationals) AED 32,400
Timing & Duration
4 Private (Arabs and other Nationals) AED 36,000
This program runs five days per week, Sunday to Thursday Morning and evening session. Eight (8) theoretical semesters (16 weeks each), and three (3) summer terms (8 weeks), which involves presenting the project report of supervised internship.
Fees 4 Registration Fee AED 500 (non-refundable) 4 Members AED 95,000 4 Non-Members (UAE & GCC nationals) AED 95,000 4 Non-Members (Arabs/other nationals) AED 114,000
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Annual Training Plan 2016
Islamic Banking Diploma
Higher Banking Diploma Overview
Overview
The Higher Banking Diploma Program is a valuable designation development with specialized knowledge, which constantly around the challenges of the financial service industry. It is a specialization which complements the career aspirations of employees and students graduating fresh from high school as it offers a choice of certificate of Achievement and Higher Banking Diploma.
Mission
The Islamic Banking Diploma Program introduced in 2003 is accredited by the Ministry of Higher Education & Scientific Research, UAE. The program, first of its kind in the region was started to disseminate knowledge and information about Islamic banking and finance and produce skilled graduates who will successfully manage and run the various Islamic banking operations, and project its viability, practicability, and relevance in a world moving towards global economy.
Mission
The HBD Program's mission is dedicated to developing specialized knowledge within the context of the financial industry, in addition to demonstrating industry professionalism that is nationality and internationality recognized, and signifying that EIBFS students are competent, confident and informed professionals in the financial services industry.
The IBD Program’s mission is dedicated to provide quality Islamic banking education in a learning environment that promotes academic and personal excellence in students, as well as appreciates of intellectual and ethical values that accentuate Islamic Shariah laws.
Admission Requirement
Admission Requirement Applications are welcomed from bank and non-bank employees meeting the criteria listed below.
Applications are welcomed from bank and nonbank employees meeting the criteria listed below. 4 Admission is granted according to the general policy of the Institute and
4 Admission is granted according to the general policy of the Institute and
the directives of the Board of Directors.
the directives of the Board of Directors.
4 Preference is given to UAE Nationals, however those from other GCC
4 The applicant should hold a High School Certificate with minimum score
and Arab countries are also welcome to apply.
of 60%.
4 The applicant should hold a high school certificate with minimum score
4 Applicants with no experience / less than 6 months experience or any
of 60%.
other diploma program irrelevant to the banking industry must take the “Challenge Exam" testing English, Mathematics and General Business Knowledge to be considered for admission.
4 The applicant must achieve a minimum score of 5.0 in IELTS Test or its
equivalent of an internationally recognized standardized test (such as TOEFL with a minimum score of 500 or TOIC), as approved by CAA.
4 The applicant must have valid TOEFL Score of 500 (173 CBT, 61 iBT), 5.0
4 The Institute also offers a foundation program for applicants whose
IELTS, or another standardized, internationally recognized test that is approved by the Commission for Academic Accreditation (CAA).
English Language Skills do not meet the above mentioned requirements. Applicants who score below 5.0 in IELTS or equivalent will be required to enrol in this foundation program and will be allowed to take partial classes of the Diploma Program.
4 The applicant must pass a personal interview at the institute.
Documents Requirement
4 The applicant must pass a personal interview at the Institute.
4 An attested copy of UAE High School qualification or its equivalent 4 Original school/college / university transcripts
Documents Requirement
4 A certified copy of IELTS or TOEFL score
4 An attested copy of UAE High School qualification or its equivalent
4 A photocopy of a valid passport / UAE ID Card
4 Original school/college / university transcripts
4 Five recent personal photographs (passport size)
4 A certified copy of IELTS or TOEFL score 4 A photocopy of a valid passport / UAE ID Card
Timing & Duration
4 Five recent personal photographs (passport size)
4 The program runs five days per week, Sunday to Thursday-Morning and
Evening sessions.
Timing & Duration
4 The program runs for five theoretical semesters (16 weeks each), and 2 4 The program runs five days per week, Sunday to Thursday-Morning and
summer terms (8 weeks), which involves presenting the “Integrative Project”.
Evening sessions. 4 The program runs for four theoretical semesters (16 weeks each), and a
Fees
summer term (8 weeks), which involves field training and field project (Internship)
4 Bankers (UAE Nationals) AED 36,000 4 Bankers (Arabs and other Nationals AED 54,000
Fees
4 Private (UAE and GCC Nationals) AED 54,000 4 Private (Arabs and other Nationals) AED 60,000
4 Bankers (UAE Nationals) AED 21,600 4 Bankers (Non UAE Nationals AED 32,400 4 Private (UAE and GCC Nationals) AED 32,400 4 Private (Arabs and other Nationals) AED 36,000
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Annual Training Plan 2016
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Leadership Development Programs
62
Leadership Development Program
Managing Strategically, Leading for Results
– LDP Law, Regulations & Best Practices
Darden School of Business, University of Virginia
Harvard Business School Executive Education, in Association with IBS Kuwait
Overview This program is designed for outstanding managers with experience leading organizational entities or major project teams who are identified as having potential to be strategic leaders of their enterprise.
Objectives 4 Increased effectiveness as a result
of examining personal leadership practices through 360-degree feedback and coaching. 4 Broadened business perspective
and improved decision making as a result of a more comprehensive
understanding of the total enterprise. 4 Improved capability to think and
act more strategically and to establish personal and organizational goals consistent with corporate strategy.
Contents
Competing today in turbulent and rapidly changing environments, managers and employees alike look to the top of their organizations for two things: a clear strategy and effective leadership. Business success depends on both. For this reason the Harvard Business School is offering a six-day residential executive education program for leaders in the banking and finance sector in the GCC countries.
Objectives 4 Increase the capacity of executives
in the GCC financial services sectors to anticipate and to respond quickly and effectively to strategic challenges in their business environment 4 Strengthen and develop the key
The program will run in the following modules 4 Leadership Development
4 Strategic Management
4 Business Acumen and Enterprise
4 Financial Management
Thinking
Overview
leadership skills required to achieve organizational alignment,
drive change, and establish productive working relationships with others 4 Provide an opportunity to learn
about the latest in management thinking and best practices of some of the world’s most admired companies
Contents The program focuses on two primary themes: strategy and leadership
Targeted Audience Outstanding managers with experience leading organizational entities
Prerequisites
Duration
None
3 weeks (May 2016)
Strategy 4 To equip participants with concepts
and tools for thinking strategically and assessing the markets.
4 Critical role of leadership and
management in formulating and implementing strategy
4 To examine the five forces model,
Methodology Practical application, simulations & leadership practical inventory
Venue
differentiation and low-cost strategies, value curves, and the development of strategy over time.
Leadership
Darden Business School, USA
4 Strategy execution formal structure,
critical tasks, people, and culture
Program Investment AED 100,000 inclusive of full residential board at the Darden School of Business (Participants are required to make their own travel arrangements to Washington D.C. and then to the Darden School of Business, Charlottesville, Virginia.)
4 Leaders - functions and personal
qualities required
4 Explore the advantages and
disadvantages of different communication and influence strategies in different relationships
4 Approaches for developing and
communicating organizational vision
Targeted Audience
Women Emerging in Leadership
Upper middle executives of levels such as department heads
Darden School of Business, University of Virginia
None
Overview This program helps women leaders to excel by developing them into a highly effective, visionary leader.
Contents
4 Managing Conflict
4 Executive Presence
4 Negotiation Excellence
Coaching 4 Individual Change Management
Methodology Case studies, lectures, discussion groups and interactive exercises
AED 59,000 inclusive of hotel facilities in Sharq village and spa resort in Doha Qatar
4 Leading Strategic Change
4 Creating Effective Networks
4 Growing Through Feedback &
Duration 30 Jan - Feb 04
Program Investment
The program focus is on specific behaviors that are critical ineffective leadership. Major themes includes: 4 Building Trust
Prerequisites
4 Power and Influence 4 Strategic Perspectives :Personal
and Organizational
Targeted Audience High-potential female executives with 5–10 years experience,and line- and people-management responsibilities.
Prerequisites None
Duration Five consecutive days from 8:00 – 18:00 in April 2016
Methodology Coaching: Peer, faculty, and executive coaching delivering real-time, direct feedback.
Program Investment AED 15,000
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Annual Training Plan 2016
Our Partners
CBFS
Event Management We Organize conferences, workshops and symposiums annually in the area of banking and finance with eminent international speakers. EIBFS owns and operates training and conference rooms with rental facilities. We have training rooms with various types and latest educational technology. EIBFS is offering services and facilities to banks members / non-members on leasing basis.
EIBFS Sharjah: 4
Training Halls : 18 training halls with different learning styles (workshop style, U-shape, etc.) which can accommodate around 15-30 partcipants
4
Meeting Halls : 2 meeting halls which can accommodate up to 12 people
4
Auditorium : 2 auditorium which can accommodate out 175-370 people
4
Computer Lab : 4 computer labs which can accommodate up to 20 people
EIBFS Abu Dhabi: 4
Training Halls : 16 training halls with different learning styles (workshop style, U-shape, etc.) which can accommodate around 15-30 participants
4
Auditorium : 1 auditorium which can accommodate up to 400 people
4
Computer Lab : 3 computer labs which can accommodate up to 20 - 25 people
EIBFS Dubai : 4
Training Halls : 40 training halls with different learning styles (workshop style, U-shape, etc.) which can accommodate around 15-30 participants
4
Meeting Halls : 2 meeting halls which can accommodate up to 12 people
4
Auditorium : 1 auditorium which can accommodate up to 1030 people
4
Computer Lab : 8 computer labs and 5 english language labs
All our facilities are speciality designed and equipped with latest audio-visual aids and internet access 64
Annual Training Plan 2016
The Library EIBFS library provides its services to the students of the Institute, the Academic Staff, and the employees of the Banking Sector in the state, and the participants in the Institute's training programs within an organizing frame decided upon by the Library.
Library Services: EIBFS Library in all its (3) campuses provides members the below mentioned services. 4
Books & Periodicals with a collection of about 22,000 books in the 3 campuses and more than 350 audio visual collection.
Electronic library services The EIBFS Library offers several electronic databases to its users. These databases provide up-to-date information. Library clients heavily use these resources. These resources include:
ª
Zawya Database Zawya Database is an online electronic database that provides financial and economic information on the GCC countries as well as the Arab Countries. It provides basic economic indicators, country profile and company profiles.
ª
InfoTrac Custom Database “InfoTrac Custom” is an online database that contains 4200 Full Text journals. This database covers most of the major and core journals in the fields of Accounting, Banking, Finance, Economics, Management, Computer, References. The EIBFS Library user has the right to access 250 full text journals at a time.
ª
Reuters Online Database The EIBFS library is also connected to the Reuters Online Database, which enables the library user to access the Real Time databases of Reuters. It provides information on financial and stock markets, bonds, foreign exchanges, and prices.
ª
Islamic Finance Information Service (IFIS) Islamic Finance Information Service (IFIS) is a specialized online database developed by Euromoney, UK, to provide quality information in the area of Islamic Banking & Finance. IFIS covers Islamic Finance related news, full-text research and academic papers, institutions' profiles, conferences, Fatwa, Legislations and Sharia
ª
ebrary ebrary is a database with 127,000+ of books in a digital format. The electronic books collection covers a broad scope of academic subject areas.
Library opening hours The Library opening hours are: Sunday to Thursday 8:00am to 9:00pm For membership please contact
[email protected] or 04 6070413, 06 5987109, 02 4464666
65
Annual Training Plan 2016
Sharjah Campus P.O. Box: 4166, Sharjah, UAE Tel: +971 6 572 8880, Fax: +971 6 572 3983
Ajman
www.eibfs.com Post Oce R/A Sharjah
University Road
Al Wahda Road
Rolla
Al Estiqlal Square
a Bridge
Central Bank
King Abdul Aziz Street
Abu Shagra Park
King Abdul Aziz Street
Al Wahd
Rolla Br idg
e
Estaqlal street
Immigration
Sharjah
King Faisal Street
Dubai
Direction From Sharjah (Fish Market Bus Stand) Direction From Dubai
Eastern Ring Road Exit 8
Abu Dhabi Campus ing Roa d
www.eibfs.com ing Roa d
eet 19 Str
Muroor Road
Bridge
Abu Dhabi Fire Bridge
Al Itihad
eed Al Maktoum st.
17 th Street
15th Street
4th Street
Al Itihad News Papper
Shaikh Rashid Bin Sa
Mohd. Bin Khalifa St
13th St
reet
New Airport Road
21st Street
HCT Abu Dhabi Men’s College
IPIC
A
Old Airport Road
Zayed
et The Emirates Centre for strategic studies & Research
Stre Al Sada
Ministry of ra Youth Centre and oo m a Community Development lM
Street
Al Nahyan
Delma
Street
Estern R
23rd
Estern R
Located on the Mouroor Street, EIBFS Building. Tel : (02) 4464666, Fax : (02) 4435222 P.O Box 7108, Abu Dhabi, UAE
Al Jazeera Sports & Cultural Club
Airport Road
66
Dubai Campus Located in the Academic City, Al Ruwayyah Road Opposite Zayed University, EIBFS Building Tel: +971 4 6070444, Fax: +971 4 3206644 P.O. Box: 341400, Dubai, UAE
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