TRAINING SOLUTIONS Spring/Summer Schedule

January—July, 2017

We Offer Business Solutions! GNTC’s Business & Industry Services division is here to help your company find, and, more importantly, implement solutions to work smarter and reach your goals. As a division of Georgia Northwestern Technical College, our very special mission is to offer business services that are customized to each client we service.

“Please allow us the

We are committed to understanding your business operations and

and/or enhancement of

can provide team members and resources that are appropriate for your industry. You’ll find our industry experts to be competitive in both price and qualifications. Our job is to help your company. We can create a package of services designed to fit your specific company and industry needs, so your investment gets the results you need.

your training program.

opportunity to meet with you and determine if we can assist you

with the development

Our business is the training and development of people.”

New Training Opportunities 

Supervisor Level 2

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Supervisor Level 3

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 www.GNTC.edu

Hydraulic Troubleshooting Professional Business Writing Certified Logistics

Retraining Tax Credits The Georgia Tax Credit for Retraining of Employees provides tax credits to eligible businesses. The purpose of the Job Training Tax Credit is to help companies offset the costs of retraining employees that are affected by the implementation of new equipment or new technology. A business may be granted tax credits against its Georgia state tax liability:

 

equal to one half of the direct cost of retraining; up to $500 per approved training program per year for each full-time employee who has successfully completed an approved retraining program; The credit amount shall not exceed $1,250 per year per full-time employee who has successfully completed more than one approved retraining program



up to 50 percent of the amount of the taxpayer's income tax liability for the taxable year as computed without regard to this code.

Find out more about Georgia’s Job Retraining Tax Credit at http://www.georgiaquickstart.org/econdev/ retrain.html#CREDIT.

Optimal Resume—Career & Talent Suite GNTC has implemented a new process of posting job openings for our local businesses. Create free job postings, interview applicants online, and build a visual brand presence through the Optimal Resume Opportunity Dashboard. Visit https://gntc.optimalresume.com/employers/index.php to create an account and begin posting your job openings today!

Quick Start is nationally recognized for providing high-quality training services at no cost to new or expanding businesses in Georgia. Since 1967 Quick Start has provided customized training for thousands of employees throughout the state in order to begin quality operations as quickly as possible. Quick Start has work worked with entrepreneurial start-ups as well as international, Fortune 500 corporations. Visit www.GeorgiaQuickStart.com to learn more.

WorkKeys is a job skills assessment system that helps employers select, hire, train, develop, and retain a high-performance workforce. The series of tests measure foundational and soft skills and offers specialized assessments to target institutional needs. “WorkKeys Assessments measures “real world” skills of workers and is a proven tool that matches the right people with the right jobs. Companies greatly benefit in hiring workers who come equipped with the skills needed to learn and perform the job for which they are hired.” - Mardi Haynes-Jackson—WorkKeys Administrator www.GNTC.edu

Office of Economic Development

BUSINESS/EMPLOYEE DEVELOPMENT Spring/Summer Schedule

January—July, 2017

New Supervisor Skills Course (Level 1)

$199 per person 8 hrs

This training course will equip you with proven supervisory techniques that you can put into action immediately. It’s a big change from being an employee to being in charge. Course includes the steps to take, strategies to apply and basic activities you need to do when you first become a supervisor. Topics Included:    

Ways to transition from employee to supervisor How to handle being between your boss and team members Ideas for sorting out your job Understand your legal responsibilities

(Wed/Fri) Jan. 18 & 20 (Wed/Fri) Feb. 23 & 24 (Wed/Fri) May 17 & 19

8:30 a.m.—12:30 p.m. 8:30 a.m.—12:30 p.m. 8:30 a.m.—12:30 p.m.

Supervisor Skills Training (Level 2)

Whitfield/Murray Campus Walker Campus Floyd Campus

$199 per person 8 hrs

This Level 2 Supervisory training course builds on knowledge acquired and skills developed in the Level 1 course and/or on the job. Communication is a necessity for successful supervision. This course is designed to equip leaders with the skills they need to communicate clearly, listen carefully, give and receive feedback and coach and counsel effectively. Topics Included:   

Positive Discipline Communication for leaders Coaching and Counseling

(Wed/Fri) Feb. 15 & 17 (Wed/Fri) Mar. 29 & 31 (Wed/Fri) Jun. 21 & 23

8:30 a.m.—12:30 p.m. 8:30 a.m.—12:30 p.m. 8:30 a.m.—12:30 p.m.

Supervisor Skills Training (Level 3)

Gordon Campus Catoosa Campus Polk Campus

$199 per person 8 hrs

Now, more than ever, leadership skills are critical. Situations require adaptive leadership skills in a diverse work environment. Learn to be a leader who drives major strategic initiatives and positions your organization to obtain the desired results. Topics Included:   

Leading Diversity—Creating a Better Workplace Delegate successfully Creating a motivating environment

(Wed/Fri) Mar. 15 & 17 (Wed/Fri) Apr. 19 & 21 (Wed/Fri) Jul. 19 & 21

www.GNTC.edu

8:30 a.m.—12:30 p.m. 8:30 a.m.—12:30 p.m. 8:30 a.m.—12:30 p.m.

Whitfield/Murray Campus Walker Campus Floyd Campus

Office of Economic Development

BUSINESS/EMPLOYEE DEVELOPMENT Spring/Summer Schedule

January—July, 2017

Professional Business Writing

$189 per person

6 hrs

Business Writing is a method of communicating that includes corresponding with others in the workplace, as well as external communications interfacing with the public or other organizations on behalf of the business. The first step to effective business writing is determining whether or not written correspondence is appropriate. Through the use of guidelines and practice, participants will learn to identify common situations in which written correspondence is necessary. This course will presents techniques for effectively planning, drafting and writing workplace correspondence. Participants will have the opportunity to draft formal business letters, interoffice memos and electronic mail. Emphasis will be placed on organizing clear and concise documents for various business situations. Participants will also learn the role tone plays in communicating business information. In addition, exercises will be provided to allow participants to edit and revise their work resulting in the increased confidence needed to write more easily and effectively. What will I get out of it?

Figuring out whom you’re writing to – and why a two-minute outline you can begin with that saves you hours in wasted time down the line The 7 most common mistakes that people make when writing an e-mail and how to avoid them How to double-check your e-mail for tone and clarity Tips for writing shorter e-mails that still get your full message across Everything you need to know about e-mail etiquette Smart tips for presenting complex information in your e-mails Should you e-mail? Situations where e-mailing is inappropriate Why you must always write a clear subject line? 3 things all good e-mail messages have in common Simple pain-free grammatical rules that everyone has to follow to write well Tips to keep your sentences and paragraphs concise, focused, and flowing.

(Fri) Jan.13 & 20 (Fri) May 19 & 26

9am—12pm 9am—12pm

Microsoft—Excel 2016

Catoosa Campus Whitfield/Murray Campus

$169 per person

8hrs

These courses will enable students to learn Excel skills ranging from basic spreadsheet and mathematical applications to more advanced instruction in data management and use of charts, graphs and Pivot tables.

Level 1 Level 2 Level 3

www.GNTC.edu

(Sat) Jan.20 (Sat) Feb. 3 (Sat) Feb.17

8am—5pm 8am—5pm 8am—5pm

Floyd Campus Floyd Campus Floyd Campus

Office of Economic Development

BUSINESS/EMPLOYEE DEVELOPMENT Spring/Summer Schedule

January—July, 2017

Business Development & Entrepreneurship Series

$119 per session 4 hrs

Entrepreneurship - Creating your initial business model Planning, location analysis, financing, business plan, and ethics/social responsibility.

(Tues/Thurs) February 7 & 14

3pm—5pm

Floyd Campus

Customer Service - Creating a service culture and effective customer relations Meeting the External/Internal customer needs, telephone, face-to-face skills, resolving customer issues.

(Tues/Thurs) February 21 & 28

3pm—5pm

Floyd Campus

Effective Marketing - Plan/budget development, Target market, positioning, 4 Ps mix Strategies for retail, storefront curb appeal, and value of advertising and promotion.

(Tues/Thurs) March 7 & March 14

3pm—5pm

Floyd Campus

Principles of Management Skills and behaviors necessary for successful use and supervision of resources.

(Tues/Thurs) March 21 & 28

3pm—5pm

Floyd Campus

Leadership and Motivation Strategies for leading a customer-focused business.

(Tues/Thurs) April 4 & 11 

3pm—5pm

Floyd Campus

Additional course outlines are available upon request.

Situational Awareness Training

$149 per person

5 hrs

By making you aware of what to look for and how to react, this training will help keep you safe at home, work, or while traveling. Three-part series: Be safe, Be Smart, and Be Strong. 

Be Safe – How to avoid becoming a victim, what to watch out for and what to do if you feel uncomfortable.



Be Smart – Recognize possible threats and how to get out of that situation.



Be Strong – Now you are in the situation. What do I do?

(Tues/Thurs) February 28 & March 1 (Tues/Thurs) April 18 & 20

www.GNTC.edu

6pm—8:30 pm 6pm—8:30 pm

Floyd Campus Catoosa Campus

Office of Economic Development

EXCELLENCE IN MANUFACTURING Spring/Summer Schedule

January—July, 2017

Globally Harmonized System (GHS)/NFPA 70E ARC Flash

$119 per person

4 hrs

GHS - This program is aimed at supervisors, managers or chemical specialists who are responsible for OSHA or WHMIS health and safety in the workplace. In the USA we will be discussing GHS within OSHA 29 CFR 1910.1200. NFPA 70E Arc Flash - This training seminar provides participants with a basic understanding of NFPA 70E. Develop options for compliance and the methods for evaluating any facility for electrical hazards. What you will learn? Where does it come from? Why is it so important? How is it structured?

(Fri.) Feb. 3 (Fri.) Mar. 3 (Fri.) May 5

8:30 a.m.—12:30 p.m. 8:30 a.m.—12:30 p.m. 8:30 a.m.—12:30 p.m.

Common Sense Lean Training

Catoosa Campus Gordon Campus Floyd Campus

$295 per person 15 hrs

This training offering includes an introduction to and the real-life application of the LEAN Tools necessary to help an organization achieve improved productivity and the elimination of waste. Students will have the opportunity to use these tools in the workplace with instructor support, during the course of this 5- session training program which will include the following topics/tools: LEAN Overview, Production Management, 5S, Standard Work, Problem Solving, LEAN tool chest.

(Tues/Thurs) Jan. 10-24 (Tues/Thurs) Mar. 7-21 (Tues/Thurs) Jun. 13-27

9:00 a.m.—12:00 p.m. 9:00 a.m.—12:00 p.m. 9:00 a.m.—12:00 p.m.

Five S—The Visual Workplace

Whitfield/Murray Campus Floyd or Polk Campus Walker Campus

$149 per person

8 hrs

This course is designed for individuals in a variety of organizational settings who will be involved in implementing 5S or those working in an organization that uses 5S. 5S is a system of five steps, that when followed, will create a more clean, organized, and ultimately more productive and efficient workplace. The five steps of 5S are: sort, set in order (simplify), sweep and shine (systematically clean), standardize, and sustain.

(Fri.) Feb. 17 & 24 (Fri.) Apr. 14 & 21 (Fri.) July 14 & 21

8:00 a.m.—12:00 p.m. 8:00 a.m.—12:00 p.m. 8:00 a.m.—12:00 p.m.

OSHA 10-Hour General Industry

Floyd Campus Gordon Campus Catoosa Campus

$179 per person 10 hrs

This course is ideal for supervisors with safety and health responsibilities, and for employee safety and health awareness. Participants who successfully complete the course will receive a 10 hour Training Certificate, plus the official OSHA 10 hour wallet card.

(Tues/Thurs) Feb. 7 & 9 (Tues/Thurs) Apr. 11 & 13 (Tues/Thurs) July 18 & 20

www.GNTC.edu

8:30 a.m.—2:30 p.m. 8:30 a.m.—2:30 p.m. 8:30 a.m.—2:30 p.m.

Gordon Campus Catoosa Campus Floyd Campus

Office of Economic Development

EXCELLENCE IN MANUFACTURING Spring/Summer Schedule

January—July, 2017

OSHA 30-Hour General Industry

$549 per person 30 hrs

This four day workshop is recommended for safety, health and compliance professionals with a wide range of responsibilities such as plant operations and safety committee members. This in-depth outreach course covers specific OSHA standards and requirements as they apply to general industry and teaches safety awareness which helps in recognizing and reducing the risks of job site hazards. Intended for workers with some safety responsibility, the 30-hour training covers safety and health hazards workers may face in industrial work sites.

(Wed/Fri) Jan. 25, 27, Feb. 1, 3, & 8 (Wed/Fri) Jun. 7, 9, 14, 16, & 21

8:00 a.m.—4:00 p.m. 8:00 a.m.—4:00 p.m.

Forklift Operator Certification

Whitfield/Murray Campus Polk Campus

$119 per person

4 hrs

This course is designed to demonstrate proper forklift operation, following OSHA regulations. Gain the fundamental knowledge and skills necessary to operate a sit-down counterbalanced, LP gas powered forklift. Learn safety aspects, operations, basic maintenance, and OSHA compliances issues.

(Fri) Feb. 10 (Fri) Mar. 24 (Fri) Apr. 28 (Fri) Jun. 23

8:30 a.m.—12:30 p.m. 8:30 a.m.—12:30 p.m. 8:30 a.m.—12:30 p.m. 8:30 a.m.—4:00 p.m.

Forklift Instructor Certification

Gordon Campus Floyd Campus Catoosa Campus Walker Campus

$299 per person

8 hrs

If your company has a need to train forklift operators on an ongoing basis, then certifying one or more employees as instructors may be your best solution. Our Forklift Instructor Certification course provides a three‐ year operator license as well as instructor certification. The first day consists of operator certification. The second day is devoted to techniques for one‐on‐one and classroom training. Each Student Will Receive: (1) Forklift Operators Card valid for 3 years from completion date, (2) Forklift Train The Trainer Card with no expiration date, (3) Instructors Manual with all forms, quizzes, etc… in 3-ring binder for easy duplication, (4) electronic copy of forms, (5) PowerPoint Presentation with further forklift training media, (6) Written copy of basic Forklift Safety Training Program (meets OSHA approval and all compliance guidelines) will be included in Trainer’s Manual. (7) Includes on-site course review and instructor consultation.

(Fri) Feb. 10 (Fri) Mar. 24 (Fri) Apr. 28 (Fri) Jun. 23 www.GNTC.edu

8:30 a.m.—4:00 p.m. 8:30 a.m.—4:00 p.m. 8:30 a.m.—4:00 p.m. 8:30 a.m.—4:00 p.m.

Gordon Campus Floyd Campus Catoosa Campus Walker Campus Office of Economic Development

EXCELLENCE IN MANUFACTURING Spring/Summer Schedule

January—July, 2017

Electrical Industrial Maintenance Series Electrical Maintenance Troubleshooting $595 per session 32 hrs Introduces diagnostic techniques related to electrical malfunctions. Special attention is given to use of safety precautions during troubleshooting procedures. Topics include: problem diagnosis, advanced schematics, and sequential troubleshooting procedures. (Tues/Thurs) Jan. 24—Feb. 16 (Tues/Thurs) Mar. 7—Apr. 6 (Tues/Thurs) To be announced

4:00 p.m.—8:00 p.m. 4:00 p.m.—8:00 p.m. 4:30 p.m.—8:30 p.m.

Introduction to PLC Programming: Allen-Bradley RS Logix 500/5000

Catoosa Campus Whitfield/Murray Campus Gordon or Floyd Campus

$595 per session 32 hrs

An introductory level class covering the basics of programming the Allen-Bradley Control Logix family of Programmable Logic Controllers. Topics include timers, counters, and other typical relay ladder logic circuits using the RS-Logix 500 Software package. Intended for personnel with prior motor control or industrial experience in a related field. (Mon/Wed) Feb. 20—Mar. 15 (Mon/Thurs) Jun. 5—28 (Mon/Wed) To be announced

4:00 p.m.—8:00 p.m. 4:00 p.m.—8:00 p.m. 4:30 p.m.—8:30 p.m.

Basic Motor Controls

Catoosa Campus Whitfield/Murray Campus Gordon or Floyd Campus

$595 per session 32 hrs

An introductory level course covering the basics of industrial motor controls including 2 and 3 wire control circuits, schematic symbols, & drawing conventions. Other topics include relay ladder logic techniques, timers, counters, & programmable logic relays. (Tues/Thurs) Jan. 24—Feb. 16 (Tues/Thurs) Mar. 7—Apr. 6 (Tues/Thurs) To be announced

4:00 p.m.—8:30 p.m. 4:00 p.m.—8:30 p.m. 4:30 p.m.—8:30 p.m.

Basic Hydraulics and Troubleshooting

Whitfield/Murray Campus Catoosa Campus Gordon or Floyd Campus

$595 per session 32 hrs

An introductory level course covering the basics/principles and hydraulic components in detail. Participants will gain “working knowledge” of industrial hydraulic components and their function within an operational system. This course builds on that knowledge and is designed to help the participant become aware of the decision making process that is part of a good troubleshooting procedure. (Tues/Thurs) Jan. 24—Feb. 16 (Tues/Thurs) Apr. 4—27

www.GNTC.edu

4:30 p.m.—8:30 p.m. 4:00 p.m.—8:00 p.m.

Floyd Campus Catoosa Campus

Office of Economic Development

EXCELLENCE IN MANUFACTURING Spring/Summer Schedule

January—July, 2017

~Free Maintenance Assessment and Training Consultation ~ In order to determine the scope and content of training services, a training needs assessment is conducted. This assessment helps determine performance concerns, organizational values and issues, and identifies areas where training may increase performance and productivity. Assessments may be conducted for maintenance and industrial training, customer service, organizational leadership, or team development. GNTC offers a wide variety of training services with industrial–experienced staff involved. Our services include:      

Free Consultation Free Maintenance Assessment to determine individual training needs Specialized programs for manufacturing processes Custom course development Train-the-Trainer Evaluation of program effectiveness

Complete and return the Assessment/Consult Request Form at this web-site link.

www.gntc.edu/busind/featured-training.php Assessment dates and locations: January 10 & 11 — 4pm - 6pm

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Floyd campus (Building D—Room 113)

March 21& 22

—

Floyd campus (Building D—Room 113)

— 4pm - 6pm

* Additional appointments are available on-site or at one of our state of the art college campuses at a time convenient for you and your employees.

Potential courses areas: (additional areas may be possible based on your needs)    

Intro to Smart Relay Programming Teco SG2 Series Intro to PLC Programming: Automation Direct 2D CAD Drafting for Maintenance Personnel Introduction to PLC Programming: Siemens

www.GNTC.edu

Office of Economic Development

HIGH DEMAND CAREER AREAS Certified Logistics Training (Associate & Technician Levels) CLA/CLT is an training program utilizing the Manufacturing Skill Standards Council (MSSC), training, assessment and certification system focused on the core skills and knowledge needed by the nation’s front-line production and material handling workers. Employers in the distribution, warehousing, & manufacturing industries are interested in individuals with this nationallyrecognized training credential and certification. Certified Logistics Associate course

$795 per person 40 hrs

Training includes nine “Foundational” level modules which will be completed on-line and supplemented with classroom instruction and forklift certification training. Course orientation and certification exam will be scheduled.

Dates: February 2 – March 2

6pm—9pm

Location: GNTC Catoosa campus

Certified Logistics Technician course

$795 per person 40 hrs

Training includes nine “Mid-level” modules which can be completed on-line supplemented with classroom instruction and employability skills training. Course orientation and certification exam will be scheduled.

* CLA certification is a pre-requisite for this course. Dates: March 13 – April 13 6pm—9pm

Location: GNTC Catoosa campus

The Maintenance Skills Training Program utilizing the Amatrol “E-assessment” and “Oxygen Education” program. Library contains more than 400 courses. These courses fall into categories such as Automation, Electrical, Fluid Power, Green Energy, Industry Fundamentals, Lean Manufacturing, Manufacturing Processes, Materials, Measurement & Gauging, Mechanical, Prints & Drawings, Structural Engineering, Surveying, Thermal & Process Control, Quality, Safety, Workplace Effectiveness, and CNC Machining Operation & Programming. This self-paced training program is available in 6 month and 1 year subscriptions. Performance skill assessments are also available at an additional cost.

Subscriptions:

6-month $375

1 year $600

Return Registration forms to: Email to [email protected] or fax (706) 764-3680 – Walker, Catoosa, Whitfield/Murray campus offerings Email to [email protected] or fax (706) 295-6555 – Floyd, Polk & Gordon campus offerings

Name:________________________________Employer:_______________________________ Address____________________________City _________________State _____Zip_________

Email:_____________________________________Phone:_____________________________ Employer Address_____________________________________________________________ City________________________Zip__________Billing Contact: _______________________ Course Name_____________________________Location: ____________Date:____________

Online registration form http://www.gntc.edu/pdfs/busind/ RegistrationForm.pdf

~Contact US~ Patty Hart Director of Business & Industry Services 2310 Maddox Chapel Road Dalton, GA 30721 706-272-2980 Office 706-996-4420 Cell 706-764-3680 Fax [email protected]

Jim Powell Director of Business & Industry Services One Maurice Culberson Drive Rome, GA 30161 706-295-6961 Office 706-409-1267 Cell 706-295-6555 Fax [email protected]

Georgia Northwestern Technical College Campus Locations Floyd County Campus

Polk County Campus

One Maurice Culberson Drive Rome, Georgia 30161 706-295-6957

466 Brock Road Rockmart, Georgia 30153 706-295-6957

Gordon County Campus 1151 Hwy. 53 Spur Calhoun, Georgia 30701 706-295-6957

Walker County Campus 265 Bicentennial Trail Rock Spring, Georgia 30739 706-764-3591

Whitfield Murray Campus 2310 Maddox Chapel Rd. Dalton, GA 30721 706-272-2980

Catoosa Campus 6450 Alabama Hwy Ringgold, Georgia 30736 706-764-3591