Sporteducate Employee Engagement Manager September 2015

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1 September 2015

Sporteducate Employee Engagement Manager Dear Applicant, Thank you for expressing an interest in the Sporteducate Employee Engagement Manager role here at Sported. Sported is a free membership organisation that offers organisational development and support to groups and organisations in the community and voluntary sport sectors in the UK. We recognise that many of the organisations that are great at delivering sport to young people would benefit from support on the business side of their activity, and we want to provide that, to ensure they are operating to the maximum of their potential and to enable them to do what they do best – change the lives of young people. For more information about Sported and our programmes please see www.sported.org.uk. Sporteducate is a programme that was created in partnership with, and is funded by, Deutsche Bank, as part of their Born to Be programme. Born to Be is a significant youth engagement programme which seeks to transform the opportunities available to the most disadvantaged in society by developing employability skills, confidence and aspirations. The ultimate aim is to reduce the risk of young people becoming NEET (Not in Employment, Education or Training). Sporteducate launched with a pilot in Summer 2013, and is now a well-established programme. Sporteducate seeks to support community sports clubs and groups across London to deliver education and/or employability sessions alongside sporting activity to improve outcomes for those at risk of becoming NEET. This is achieved through providing funding and direct support to clubs over a 3-year period. The programme is supported by significant levels of employee engagement activities involving Deutsche Bank employees, from one-off CV workshops to weekly homework support or board placements. The Employee Engagement Manager will oversee and maximise all employee engagement opportunities within the programme, and will be responsible for the internal recruitment, training and deployment of volunteers in line with the plan for the programme. The Employee Engagement Manager – working closely with Deutsche Bank’s Volunteer Manager - will also be responsible for setting up and running employee engagement events throughout the course of the programme, and for any related communications to the sporteducate programme. This is a dual role incorporating both the practical aspects of coordinating volunteering opportunities and placements alongside providing supportive and engaging communications to assist the promotion of the programme internally and more broadly. This role will report into the sporteducate Programme Manager who takes overall responsibility for the programme. Whilst the role will be based at Sported’s office in central London, the Employee Engagement Manager will also spend at least two days per week at Deutsche Bank. This is a great opportunity for a motivated individual with experience of corporate volunteering to build on the existing sporteducate programme and take the volunteer element of sporteducate through to its conclusion at the end of 2016. Yours faithfully

Chris Grant Sported CEO

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Background Information Sported was established by Sir Keith Mills, who was inspired by Britain’s Olympic bid to use the London 2012 Olympic Games to improve the lives of disadvantaged young people in the UK. Sported supports community and voluntary sector organisations that use sport as a vehicle for personal and community development, rather than those which promote particular sports or look for elite players. These projects do not form part of the school or club structure and range from third sector organisations to community based groups and inspirational individuals. Sported aims to bring together as many members as possible under the ‘sport for development’ umbrella, giving community sports organisations the opportunity to be part of something national, recognisable and credible. All of our members are working to achieve progress in one or more outcomes area: reducing crime and antisocial behaviour; health and wellbeing; community cohesion; improving access for marginalised groups; or education and employability. Sported has 12 offices around the UK’s nations and regions, and is a UK registered charity governed by a Board of 9 Trustees. For more information about Sported, visit www.sported.org.uk. Through capacity building services, a volunteer mentor programme, project funding and other be-spoke member services, Sported provides operational and financial resources to their members, helping them to build their business expertise and sustainability.

Deutsche Bank launched its youth engagement programme, Born to Be, in 2013 to break the cycle of youth unemployment through early intervention. Visit www.db.com/uk/borntobe to find out more. Through a range of community partnerships, the Bank helps young people facing disadvantage to fulfil their potential. Globally, Born to Be has already supported over 1.2m young people through 130 projects, with Deutsche Bank employees providing 32,500 hours of skilled volunteer support. Deutsche Bank is committed to tackling key social challenges and invests around €80 million each year in projects to support disadvantaged communities across the world. For more information visit www.db.com/cr. Deutsche Bank is a leading client-centric global universal bank serving 28 million clients worldwide. Deutsche Bank provides commercial and investment banking, retail banking, transaction banking and asset and wealth management products and services to corporations, governments, institutional investors, small and medium-sized businesses, and private individuals.

Sporteducate is the flagship programme within Deutsche Bank’s Born to Be youth engagement programme in the UK. The programme runs from 2013 – 2017 and has been developed to provide 11-18 year olds, who are at a high risk of exclusion and/or becoming NEET (Not in Education, Employment or Training), with the extra-curricular support, skills and focus to stay in school and go on to further education, training and employment. Both Sported and Deutsche Bank believe that sport has the power to inspire young people and nurture values such as ambition, trust and teamwork. As part of the programme, 33 Sported Member clubs in London are benefiting from funding, training and management support over a three-year period to run education and employability activities alongside their core sports offering (see also case study below). A fundamentally important part of the programme is the opportunity for Deutsche Bank employees to volunteer within clubs in a wide range of different roles. This additional support is hugely beneficial to clubs and young people, meeting a range of needs including careers advice, one-to-one mentoring, and wider club development from financial management and budgeting to governance. The wide range of volunteer opportunities on offer also contributes to the personal development of Deutsche Bank volunteers.

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Overview of Role

Job Title

Sporteducate Employee Engagement Manager

Reports to

Sporteducate Programme Manager

Role

See role description

Hours

37.5 hours per week. Sported operates a core work hours system, meaning employees can structure their working day around the core hours of 10 - 4pm There is an expectation to work some evenings and weekends. However Time Off In Lieu (TOIL) is offered in accordance with Sported policies around working additional hours

Contract

Fixed term contract to end December 2016

Location

Cassini House, 57 St James’s Street, London SW1A 1LD and Deutsche Bank offices (as required)

Salary

£32,000 – £34,000 per annum .

Holiday

25 days holiday per annum in addition to statutory bank holidays. Internal:  

Main Relationships

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Sporteducate Programme Manager Head of Partnerships and Revenue (oversees sporteducate programme) PR and Events Manager Sported Volunteer Services Manager and Volunteer Services Co-ordinator

External:     

Volunteer Manager, Deutsche Bank Broader Deutsche Bank Corporate Citizenship Team Deutsche Bank Brand Communications Team 33 London Clubs taking part in the programme External training providers

.

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Main Duties Employee engagement 

Ongoing research, planning and development of a variety of volunteer opportunities for Deutsche Bank employees, considering the different skills and availability of employees across the business.

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Work closely with the Deutsche Bank Volunteer Manager and wider Corporate Citizenship and Brand Communications team at Deutsche Bank to recruit volunteers and respond to requests for volunteering from business areas.

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Work with external training providers to develop and deliver the training required for volunteers to carry out their roles effectively.

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Manage DBS checks as appropriate.

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Oversee deployment of Deutsche Bank volunteers to the programme clubs.

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Ongoing supervision of and support to volunteers.

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Regularly check in with volunteers to ensure their role is going well/as expected/as advertised.

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Working alongside the Deutsche Bank team, ensure effective monitoring and evaluation of the employee engagement programme.

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Work alongside the Deutsche Bank team to set up and run employee engagement events – managing the content for the event and pre and post communications and event administration.

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Work closely with the sporteducate Programme Manager to identify new opportunities for engaging employees as well as ensuring a joined up approach across programme delivery at club level and for the corporate partnership.

Communication 

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Write engaging and inspiring communications for the employee engagement programme across a number of channels ; Sported and Deutsche Bank websites, social media, internal and external newsletters, the press (working alongside Deutsche Bank and Sported Press Officers), including, but not limited to: o Volunteer recruitment communications o Award submissions o News stories o Proposals Produce speaker notes and briefing documents for events

General administration and other responsibilities   

Regular project reporting, including quarterly volunteer data submission to Deutsche Bank. Operational monitoring and review of agreed plans, largely in liaison with Sporteducate Programme Manager Oversee operational activities relating to the production of materials within a clearly defined approvals process

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Person Specification: Part 1: Knowledge and Experience Essential  University degree or equivalent  Experience of designing and delivering employee engagement opportunities preferably within large multinationals  3 years’ experience in the voluntary or community sectors or within a CSR environment  Experience of staff or volunteer management  Experience in monitoring and evaluation of programme or services  Event management experience Desirable  Experience in and understanding of the sport for development sector, ie the role sport can play in a social context  Relationship management of a corporate partner  Experience of working in a fast-paced environment  An understanding of: o The elements of organisational management in the third sector, for example governance, business planning, financial management, policies and procedures, monitoring and evaluation o Mentoring programmes o Educational programmes for young people

Part 2: Skills and Attributes        

Self-starter with the ability to manage and prioritise own workload Ability to inspire and motivate staff to get involved Strong verbal and written communication skills Attention to detail Strong organisational skills The flexibility to adapt to evolving project demands and stakeholder requirements Confidence to work with senior Deutsche Bank employees IT skills – confident user of Word, Excel, Powerpoint and Outlook

Part 3: Personal Circumstances     

Commitment to the mission of Sported Able and willing to work outside office hours, as required Willing to travel regularly to clubs in disadvantaged areas of London Willing to be based across two offices - Deutsche Bank and Sported offices in London This role also requires a DBS check

Part 3: Key Competencies 

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Developing strategic working relationships - developing and using collaborative relationships to facilitate the accomplishment of work goals. This will include establishing good interpersonal relationships by helping people feel valued, appreciated and included in discussions. Initiating action – taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive and responsive. This will also include taking action that goes beyond job requirements in order to achieve objectives.

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

Communication – clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps then understand and retain the message. This will include framing the message in line with audience experience, background and expectations. Customer focus - Making ‘customers’ or stakeholders and their needs a primary focus of one’s actions; developing and sustaining productive relationships; seeking to understand customers; sharing information with customers in an effective way; building collaborative relationships through rapport; anticipating and responding quickly to meet customer needs.

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Recruitment Timetable Stage

Date

Closing date for applications

Noon Friday 25 September 2015

Short-listing meeting (internal)

Monday 28 September 2015

Applicants to be notified if successful for interview by

Tuesday 29 September 2015

st

1 round interviews nd

2

round interviews (if required)

Role commences

h

th

th

th

Tuesday 6 October 2015 th

Friday 9 October 2015 November/December 2015

If you have any questions about the role please contact Liz Brinsdon, Head of Partnerships and Revenue [email protected]

To apply for this role please complete the application form and send it to [email protected] Please note: 

Only successful applicants invited to interview will be contacted. Please assume therefore that if th you have not heard from us by 29 September you have not been successful for interview.

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Additional Information: Case study – Carney’s Community George Turner, Co-Founder of sporteducate member, Carney’s Community in south London, recently told us more about his involvement with the sporteducate programme. Carney's Community is a Lambeth and Wandsworth based charity that uses boxing combined with one-to-one mentoring to realise the potential of disadvantaged young people that suffer from crime and violence. As part of the programme, Deutsche Bank employee, Alison Watkins, has joined Carney’s Community as its new Treasurer.

Why did you decide to join the sporteducate programme? “We thought sporteducate would be the perfect fit for us because we were already doing lots of sport, specifically boxing, and a key focus for us is getting disadvantaged young people back into employment and education. We focus a lot on one-to-one mentoring and will adapt the level of support based entirely on what the young person’s needs are. Sporteducate is a three year programme, so that’s really beneficial for us because we work with some prolific offenders over an extended period of time.” How central is sport to the success of the programme? “Some young people will engage with us without the sports, but the real focus for us is using the boxing sessions as the hook. The idea is that we get them involved through the boxing sessions, build a relationship and then start to do some mentoring with them. We get our mentors to come down and take part in the boxing sessions with the young people so that they can start to build a relationship with them. From there they can continue that relationship outside the boxing club in other areas of their lives.” What difference has Deutsche Bank volunteer, Alison Watkins, made since joining as Treasurer? “Alison has made a bigger impact than pretty much anyone else involved. She’s been brilliant. She has helped with loads of things and gone over-and-above what we would expect, especially as a Treasurer. The first thing Alison did was sort out our accounts - she arranged it properly and is helping us to get them audited. The biggest thing for me is that I now feel much more comfortable dealing with the accounts, as I know I’ve got someone I can call or email and she will let me know if I’m doing it right or wrong. She has also helped with fundraising and done sponsored events she has set up herself. She has attended funding workshops and events with us, helped out with funding applications and offered support with every project that we have got involved with, not just sporteducate. I don’t think we would be in the position we are now in if we didn’t have Ali on board.”

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Josh is 19 and is currently studying for his A-Levels. He has been going to Crown and Manor since he was nine years old. Outside of his studies, Josh now volunteers at the club, teaching Maths to a group of young people aged between 8 and 14. As part of sporteducate, Josh has been receiving personal mentoring from Deutsche Bank staff volunteer, James Collins. Why did you start going to Crown and Manor? “I really started going to Crown and Manor because I wanted to play football and I knew they had a club there, so that’s what really got me involved. I liked the club because it’s a place to go with your mates. At that age there’s not really much to do, so I’d always go Crown and Manor. They had Pool, table tennis and yard out the back to play football. Because it is a youth club, they do all sorts of activities, like activity weekends away, so I started getting more involved. When I was about 16 I started volunteering as a junior worker and helping out where I could. From that they sent me on various courses, such as the FA Level 1, to build up a good block of qualifications, so that by the time I started to apply for jobs it would look good.” At Crown and Manor young people have to do an academic class in order to take part in the sporting activities, how did that help you? “At the time I was doing Spanish in Years 7, 8 and 9. Because learning a second language is hard, the extra hour or two a week definitely helped.” You are now a volunteer teacher at the club yourself, how do you see the supplementary classes benefitting the young people you teach? “I’ve had good feedback about boys progressing by coming to the class. Their schools have said they’ve seen improvements in the boys’ work. As the teacher I was quite proud of myself because I’ve had no previous teaching experience, but I know the subject well. To hear that it is working and the boys are progressing in school, well, that was a proud moment for me.” How do the classes at Crown and Manor differ to those at school? “It’s external to school and they come to a youth club, so they are more comfortable when I’m teaching. As a youth worker I’m also their friend, so I can relate to them better and they trust me more than their teachers. At school, it is very strict and there are a lot of rules. At Crown and Manor we have rules, but it’s more of a relaxed environment. The boys enjoy it more than they do at school, because they are there with their friends. They are there because they want to be there, not because someone is forcing them. The respect is already established so they will listen to me and do the work that I set.” You are currently being mentored by Deutsche Bank staff volunteer, James Collins, how has he personally helped you? “I’m in my second year of A-Levels so I have recently been applying to universities. When I got offers back from different universities I was stuck because I didn’t know which ones to pick. He helped me narrow it down, so I found that really helpful. You hope to start a career in banking after you finish university, how has having James as a mentor helped in this respect? “At the beginning I didn’t really have an idea on what investment banking was. So James has been setting up meetings for me to meet with different traders; he even organised a walk around the trading floor. That gave me the chance to sit down, get to know them and ask them about their jobs. Now I have more of an idea what I want to do.

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