Rules & Regulations Dear Valued Guests, Thank you for your visit. We hope you will enjoy your visit at SANRIO HELLO KITTY TOWN and Thomas Town theme parks (collectively “Park”). Please take note and observe the Park rules and regulations (collectively “Rules”) below and follow all instructions from ride attendants to ensure comfortable, safe and enjoyable experience.

Please retain entry tickets at all times during visit to the Park. Tickets are required for re-entry into the Park on the same day. All persons, bags, parcels and other items are subject to security checks at the Park’s admission points and at any other locations inside the Park as we consider appropriate. We reserve the right not to allow any bag, parcel or other items (“Item”) to be brought into the Park, and to deal with any unattended Item found in the Park in such way as we consider appropriate. Guests assume all risks of any damage or loss (including property damage, personal injury, economic and consequential loss) however it arises at the Park. Guests bring personal effects into the Park at their own risk and we will not be responsible for any damage to or loss or theft of a Guest’s personal property.

Guests are not permitted to bring outside food or beverage into the Park. Guests are advised to dispose such items This does not apply to food or beverages for Guests with special dietary requirements, provided these are properly packaged. Please respect other Guests while waiting for rides, attractions, shows, characters and parades. Please be careful not to bump into, push or move ahead of others in the queue. An entire group of Guests must queue together. Members of a group of Guests are not allowed to join those already in the queue. Smoking is prohibited at all areas in the park. Guests who smoke in the Park or who fail to obey a direction from our authorised person to cease smoking in the Park will be asked to leave the Park without refund and compensation. For your safety and to avoid injury, you must comply with all notices, all directions and requests of any of the Park staff, posted, given or made. Children under the age of 12 must be supervised by an adult at all times. We reserve the right to refer to the police any persons under the age of 12 who are without adult supervision. Guests above 3 year old OR 90cm and above in height are required to purchase tickets for Park entry whereas Guests under 3 years old OR below 90cm in height are allowed free park entry. No wristbands or activity cards will be issued for free entrants. The following rides have minimum height requirements for safety reasons. Guests under the stated height requirements are strictly not allowed on the rides.

SANRIO HELLO KITTY TOWN Mini Tea Cup

minimum 90cm to ride Thomas Town

Windmill

minimum 90cm to ride

Colin’s Crane Drop

minimum 90cm to ride

Harold’s Helitours

minimum 90cm to ride

Bertie The Bus

minimum 90cm to ride

Knapford Station

minimum 110cm to ride

Bumping Buffers

minimum 110cm to ride

physical limitations e.g. Guests with casts or braces may not be permitted to use rides. The following items are not allowed in the Park: Dangerous or hazardous materials. Commercially prepared food. Any beverages in cans or bottles with the exception of infant food and medical supplies. Pets of any kind.

The following activities are not allowed in the Park: The sale of goods or services or the display of goods or services for sale. The distribution of printed materials of any kind. Unauthorized events, demonstrations or speeches and other unauthorized public gatherings. The display of any flag, banner or other emblem. Photography, videotaping, recording of any kind, broadcast or transmission for commercial purposes. To protect the Park’s intellectual property, recording of shows is discouraged. Engaging in any act that may impede the operation of the Park or any associated facility. We reserve the right to deny admission, or to require a person already admitted to leave the Park, without refund or compensation, for failure to comply with any of the Rules, for unsafe, illegal or offensive behaviour, to ensure safety, security or order, or if we consider that the circumstances so require.

Guests who, in our opinion, are wearing offensive attire or clothing that may pose potential hazard may be denied entry to the Park. Items which, in our opinion, pose safety or nuisance concerns will not be permitted inside the Park. We may from time to time, without prior notice and without refund or compensation, change the operating hours of the Park, close the Park or any rides or any part of it temporarily, restrict the number of persons having access to the Park, and/or suspend or cancel any attraction or entertainment program, due to capacity or special events, to ensure safety, security or order, or if we consider that the circumstances so require.

We shall not at any time or any manner, be responsible and/or liable for any injury, fatality, sickness or accidents howsoever caused or for any losses or damage any kind whatsoever arising out of the use of these facilities directly or indirectly.

enters the parks and use the same for any purpose without payment to any person.

Please inquire the Park staff if you have any questions. Note: For the purposes of these Rules, “we, “us” and “our” refer to TAR Kittown Sdn Bhd and TAR LBC Sdn Bhd, the operators of SANRIO HELLO KITTY TOWN and Thomas Town theme parks respectively. These Rules are governed by the laws of Malaysia.