OUTPERFORM 2018 AGENDA OVERVIEW MAY 15-17, 2018 | HOUSTON, TX

Tuesday, May 15th PRE-CONFERENCE FOUNDATION WORKSHOPS Advance Registration Required AI AND SCIENCE WORKSHOPS START

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SESSION

7:30 AM

8:30 AM

BREAKFAST

8:30 AM

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5:30 PM

Understanding Artificial Intelligence and What it Means for the Future of Commerce, Part 1 Royce Kallesen, Senior Director of Science and Research; Caleb Jones, Director of Strategic Consulting; Ravi Kumar, Scientist; Yan Xu, Scientist, PROS BREAK Understanding Artificial Intelligence and What it Means for the Future of Commerce, Part 2 Royce Kallesen, Senior Director of Science and Research; Caleb Jones, Director of Strategic Consulting; Ravi Kumar, Scientist; Yan Xu, Scientist, PROS LUNCH Applying Artificial Intelligence to Achieve Modern Commerce Experiences Today, Part 1 Justin Silver, Senior Data Scientist and Joe Dallimore, Senior Strategic Consultant, PROS BREAK Applying Artificial Intelligence to Achieve Modern Commerce Experiences Today, Part 2 Justin Silver, Senior Data Scientist and Joe Dallimore, Senior Strategic Consultant, PROS AIRLINE WORKSHOPS

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10:00 AM

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12:30 PM

12:30 PM

2:30 PM

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5:30 PM

SESSION PROS Revenue Management Workshop: The Science Behind the Solutions Justin Jander, Manager of Product Management for RM, PROS LUNCH PROS Real-Time Dynamic Pricing Workshop: Best Practices in Availability and Channel Control Carlos Parra, Senior Product Manager for RTDP, PROS BREAK Group Sales Optimizer Workshop: Driving Growth in Group Sales Asmita Aggarwal, Senior Product Manager; Brenden Young, Product Manager; Chris Nasipak, Product Manager, PROS WELCOME RECEPTION

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6:00 PM

9:00 PM

SESSION Welcome Reception Join us for a welcome reception on the rooftop of the Marriott Marquis, home to the largest rooftop pool in Texas. Enjoy cocktails and refreshments as you network with your peers, industry experts and the PROS team.

AGENDA OVERVIEW | OUTPERFORM 2018 HOUSTON

Wednesday, May 16th CONFERENCE DAY 1 MAIN STAGE KEYNOTES START

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SESSION

7:00 AM

8:00 AM

BREAKFAST

8:00 AM

9:05 AM

Win the Digital Revolution Andres Reiner, President and CEO, PROS

9:05 AM

10:20 AM

A Conversation with Jim Collins Jim Collins, author and management educator, The Good to Great Project, LLC

10:20 AM

10:45 AM

10:45 AM

11:20 PM

Airline Transformation in the Modern Commerce Era Amit Khandelwal, Divisional Vice President, Revenue Optimization, Emirates Airline

11:20 AM

11:55 AM

The Digital Transformation of an Iconic American Company Mike Macrie, Senior Vice President and Chief Information Officer, Land O’Lakes, Inc.

11:55 AM

12:30 PM

Greyhound Transformation: The Old Dog Has Learned New Tricks Andrew Kaplinsky, Chief Commercial Officer, Greyhound Lines, Inc.

12:30 PM

1:30 PM

NETWORKING BREAK

LUNCH BREAKOUT SESSIONS POWERING MODERN COMMERCE | CROSS INDUSTRY

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1:30 PM

2:30 PM

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SESSION Analyst Keynote: The Redefinition of Omnichannel B2B Commerce John Bruno, Senior Analyst, Forrester Research NETWORKING BREAK & TRANSITION TO TRACKS Creating a Superior Customer Experience Through the Use of Smart Data & Analytics Randy Carey, Vice President, Digital Transformation, Manitou Group

Pricing for an Omnichannel Era Charles Sweeney, Director of Strategic Consulting; Valerie Howard, Senior Product Marketing Manager, PROS

Building a Business Case for Modern Commerce Transformations Manish Prabhu, Managing Director, Strategy Practice, Deloitte Consulting

Roundtable Session: Transportation & Logistics

NETWORKING BREAK & TRANSITION How Configure-Price-Quote Solutions Supercharge Growth Cindy Zhou, Vice President and Principal Analyst, Constellation Research

Everything You Knew About Commerce Has Become Outdated Craig Zawada, Chief Visionary Officer, PROS

Meet the Scientists Royce Kallesen, Senior Director, Science and Research, PROS and Team

NETWORKING BREAK & TRANSITION Use AI to Transform Your Customers’ Buying Experiences Loretta Faluade, Senior Product Marketing Manager, PROS

AGENDA OVERVIEW | OUTPERFORM 2018 HOUSTON

Achieving Competitive Advantage Through Responsive Pricing in eCommerce Kevin McCraw and Matt Bennett, Strategic Consulting Directors, PROS

Navigating the Seas of Disruption to Achieve Profitable Growth Brent Grover, Founder, Brent Grover & Co., LLC, Consultant and Advisor for Distributors

Wednesday, May 16th CONFERENCE DAY 1 POWERING MODERN COMMERCE | AIRLINES START

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1:30 PM

2:30 PM

Travel Keynote: Passenger Airline Systems: Architecting for the Future Richard Clarke, CEO, T2RL

2:30 PM

2:55 PM

Digital Transformation of Group Business: The Lufthansa Story Dr. Stefan Trilling, Director, Implementation Management for Group Business, Lufthansa

2:55 PM

3:20 PM

3:20 PM

3:45 PM

From Seat Optimization to Offer Management Dieter Westermann, Vice President, Revenue Management, Etihad

3:45 PM

4:35 PM

Airline Transformation Through eCommerce & Distribution Moderator: Surain Adyanthaya, Principal, Product Strategy, PROS Panelists: Aaron Hynes, Managing Partner, Hynes & Khater, LLC; Edgar Gomes, Senior Vice President, RM Distribution and Systems, Aeromexico; Elton D’Souza, Chief Revenue Officer, TAP Portugal; Tomi Maaniemi, Vice President, Account Management, Travelaer

4:35 PM

5:00 PM

The Digital Customer Platform Andy Kidd, Industry Principal, Travel, SAP Hybris

5:30 PM

S7: Leading the Future of RM Alexey Dokuchaev, Head of Research and Development, Revenue Management and Pricing, S7 Airlines Challenges Toward Industry Best Practices: JAL Case Study Masanori Miyajima, Deputy Vice President, Revenue and Profit, Japan Airlines

5:00 PM

SESSION

NETWORKING BREAK

EVENING GALA START

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6:00 PM

10:00 PM

SESSION Join us for dinner, cocktails and an evening of laughter with world-class entertainment and a surprise guest.

In addition to networking, cocktails and dinner at the Marriot Marquis, guests will enjoy an evening of entertainment.

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AGENDA OVERVIEW | OUTPERFORM 2018 HOUSTON

Thursday, May 17th CONFERENCE DAY 2 MAIN STAGE KEYNOTES START

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SESSION

7:00 AM

8:00 AM

BREAKFAST

8:00 AM

8:50 AM

Empowering Sales and Marketing in the Digital Age R “Ray” Wang, Founder and CEO, Constellation Research

8:50 AM

9:40 AM

The Mindset to Lead Through Digital Transformation Toni Townes-Whitley, Corporate Vice President, Industry, Microsoft Corp

9:40 AM

10:00 AM

NETWORKING BREAK & TRANSITION TO TRACKS BREAKOUT SESSIONS POWERING MODERN COMMERCE | CROSS INDUSTRY

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10:00 AM

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1:45 PM

SESSION Making Your eCommerce Experience Relevant in the Days of Amazon Amber Weaver, Product Manager; Loretta Faluade, Senior Product Marketing Manager, PROS

Moving with Confidence into the Cloud Manoj Tripathi, Senior Director, Information Security, PROS

The Smart Marketplace Mark DiDomenico, Director, Customer Solutions, Datassential

Roundtable Session: Manufacturing

NETWORKING BREAK & TRANSITION Find Hidden Sales Growth with AI-based Opportunity Detection Priya Sapre, Product Manager; Justin Silver, Senior Data Scientist, PROS

Powering Modern Commerce with Targeted OnPoint Pricing (TOPP) Chad J. Schreppel, Pricing Manager and James Kirk, Senior Pricing Analyst, Carlisle SynTec Systems

Roundtable Session: Food

LUNCH Driving a Modern Commerce Experience at IAG Cargo Andrew Sturt, Head of NextGeneration Revenue Management, IAG Cargo

AGENDA OVERVIEW | OUTPERFORM 2018 HOUSTON

How to Get the Most Out of Your PROS Solution by Moving to the Cloud Christine Byun, Director, Product Management and Scott Fisher, Manager, Pre-Sales Solutions Architects, PROS

Using the Time Before a CPQ Implementation Project Effectively Frank Sohn, President and CEO, Novus CPQ Consulting

Thursday, May 17th CONFERENCE DAY 2 POWERING MODERN COMMERCE | CROSS INDUSTRY START

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SESSION

1:45 PM

2:00 PM

NETWORKING BREAK & TRANSITION Leveraging AI for Smarter Decision-Making Royce Kallesen, Senior Director Science and Research, PROS

Enabling Pricing with Data-Driven Solutions Gene Bartholf, Vice President, Pricing and Yield Management, YRC Freight

Customer Centricity at PROS Mike Jahoda, Senior Vice President, Customer Success; Helen Piña, Customer Marketing Senior Manager, PROS

2:00 PM

2:45 PM

2:45 PM

3:00 PM

NETWORKING BREAK & TRANSITION

3:30 PM

Driving Customer Success at PROS Moderator: Mike Jahoda, Senior Vice President, Customer Success PROS Panelists: Brian Becker, Vice President, Customer Success; Dan Tolan, Vice President, Product Management; Oscar Moreno, Senior Vice President, Product Development; Loretta Faluade, Senior Product Marketing Manager; Valerie Howard, Senior Product Marketing Manager

3:00 PM

POWERING MODERN COMMERCE | AIRLINES START

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SESSION

10:00 AM

10:45 AM

Opportunities for Revenue Management in a Post-NDC World Karl Isler, Managing Partner, Karl Isler Consulting GmbH

10:45 AM

12:00 PM

How Airlines are Moving Toward Becoming True Retailers Yanik Hoyles, Director, New Distribution Capability Program, IATA LUNCH

1:00 PM

1:00 PM

1:50 PM

The Path to Offer Optimization: From Concept to Reality Linda Havens, Director of Product Management, Shopping & Merchandising, PROS; PROS Product Management

1:50 PM

2:40 PM

Lead the Pack with PROS Solutions Justin Jander, Manager of Product Management; Carlos Parra, Senior Product Manager; Asmita Aggarwal, Senior Product Manager, PROS

2:40 PM

3:10 PM

3:10 PM

3:35 PM

How Acting Like an OTA Can Increase Airline Conversion Rates Mike Slone, Chief Experience Officer, Travelaer

3:35 PM

4:00 PM

Use AI to Drive Commercial Excellence Glenn Hollister, Principal, Travel & Transportation Practice Lead, ZS

4:30 PM

In Closing: Powering Airline Modern Commerce Moderator: Aditi Mehta, Senior Product Marketing Manager, PROS PROS Panelists: Surain Adyanthaya, Principal, Product Strategy; John Billings, Senior Vice President, Travel; Michael Brownfield, Vice President, Customer Success

4:00 PM

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What do a Robot with a Broken Leg, Tesla Cars, and One-to-One Communication with Your Customers Have in Common? Tomasz Wnuk, Business Development Director, Middle East & Africa, RTB House

12:00 PM

NETWORKING BREAK

AGENDA OVERVIEW | OUTPERFORM 2018 HOUSTON

INNOVATION CENTER Visit our Innovation Center to see how the future works and interact with PROS partners and experts. Learn about our latest solutions, including Opportunity Detection, Guidance, RM Advantage and RTDP Ultimate.

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AGENDA OVERVIEW | OUTPERFORM 2018 HOUSTON

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AGENDA OVERVIEW | OUTPERFORM 2018 HOUSTON

LEARN MORE For questions or more info on Outperform, please contact [email protected] or reach out to your sales rep. For the latest Outperform details and to register, visit pros.com/outperform

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