ONE BRAND. ONE FOCUS.
®
AND NOW MORE WOW.
INTRODUCTION
CHECK OUT RED ROOF AND PREPARE TO BE WOWED.
It all began in 1973 when builder, contractor and future Indianapolis 500 winning race team owner James R. Trueman opened the first Red Roof Inn in Columbus, Ohio, charging guests a staggeringly affordable $8.50 a night. And over the last 40-plus years we’ve maintained our devotion to one singular brand rather than building a collection of competing entities. Which means our guests, as well as our franchisees, get our full attention. We firmly believe every Red Roof Inn defines what makes a value a value while proving economy and quality can exist on the same property. And now we’ve introduced Red Roof PLUS+®. A brand extension that’s the perfect fit for properties looking to revive their hotel at a reasonable cost while positioning themselves for optimal return. PLUS+ is designed for guests seeking more value and an enhanced experience, but engineered for economy segment efficiency. So, we invite you to take a closer look at the brand that’s serious about giving guests and hoteliers the experience they’ve been dreaming of.
ONE BRAND. ONE FOCUS.® AND NOW MORE WOW.
ABOUT RED ROOF INN
OVER 400 LOCATIONS. ONE VISION. furnishings, spa-inspired baths and additional
success of our one brand. Our “One Brand.
also means brand decisions are made with the
what we can tell, our guests are not only loyal,
outlets, guests’ reactions have been over-
One Focus®” philosophy means our top priority
success of each property in mind. And it’s an
they’re also mighty happy.
whelmingly positive. The NextGen package
is every hotel, every franchisee, every day. Our
added bonus that our Regional Vice Presidents
relationship with our franchisees is based
of Operations are all experienced GMs who
GUEST SATISFACTION
on fairness, honesty and open communications.
understand the ins and outs of running a hotel.
According to Review Metrix Satisfaction Index,
We’re working together and understand where you’re coming from – after all, we own
BRAND POSITIONING
and operate hotels ourselves. This means
Red Roof earned the highest customer
wall, lounge area and more.
The promise of a clean, comfortable and
budget hotels for five consecutive years. Based
If you’re considering rebranding, renewing and
we’re focused on the same outcomes as our
affordable place to stay is what’s led to Red
on more than 350,000 online reviews, guests
relaunching your current property, Red Roof
franchisees, and we actively solicit and value
Roof’s position at the top of the budget lodging
ranked our rooms, service and overall value
is the perfect solution for repositioning your
their opinions. The Franchise Advisory Council
segment, appealing to both leisure and business
higher than other economy hotels including
hotel for the upper economy market. Whether
meets regularly with each member serving as
value-conscious travelers. In fact, we’re talking
Microtel, Comfort and Super 8. In addition,
you’re converting an interior or exterior corridor
the brand liaison between the franchisees in his
4.9 million stays per year with 1.72 average
we came in at #1 in USA Today Travel’s
property, raising our flag will upgrade your
or her area and the Red Roof Franchising
nights per stay. Meanwhile, redroof.com gets
10 Best Budget Hotels. The newspaper’s
location’s image. Our NextGen prototype design
readers had four weeks to vote online, and
elements are flexible to fit virtually any product
Red Roof topped the list beating out Candlewood,
considering renovation or conversion upgrades.
America’s Best Value and Hampton Inn.
Giving converting properties an updated
BR
#1 in USA Today Travel’s 10 Best Budget Hotels Readers’ Choice Awards 2014 Rated among the leaders in guest satisfaction in 2014 by J.D. Power and Associates* #1 among economy hotels in online reviews for five years in a row** *Source: J.D. Power 2014 North America Hotel Guest Satisfaction Index StudySM **Review Metrix, 2010 – 2014
image, a level of standard that exceeds guests’ expectations and competitive offerings that
So, how do you make your guests happier
could potentially lead to increased ADRs and
when they already say you’re the best? Well,
overall improved performance. Plus we work
for many of our franchisees it has meant
with each individual franchisee to develop a
renovating to our NextGen® design. From the
Property Improvement Plan that works for that
wood-like flooring, flat screen TVs and high-
particular hotel.
end bedding to the contemporary home-like
G ET H O TEL
RED ROOF INN
abundance of natural light, a decorative stone
CHANGING FLAGS
INNOVATIVE DESIGN
UD
also extends to the lobby and features an
satisfaction score in online reviews among all
►► Click here to visit a gallery of our repositioned properties.
TB
BE
over 13 million online visitors a year. And from
ND
– Paul Patel, Red Roof Inns Franchisee
executive team. Our owner-operator perspective
A
“Red Roof is the best repositioning opportunity out there.”
At Red Roof we’re completely focused on the
S
CULTURE & FOCUS
ONE BRAND. ONE FOCUS.® AND NOW MORE WOW.
BRAND SUPPORT
WANTED: ENTREPRENEURS LOOKING TO GROW.
OUR BRAND SUPPORTS YOUR SUCCESS.
SUPPORT OVERVIEW “Since renovating to NextGen®, my guests claim I’m running an economy hotel trapped in the body of an upper mid-scale product.” –Anish Prakash, Red Roof Inns Franchisee
Our Regional Vice Presidents of Operations are not only among the most knowledgeable in the industry, they are also readily available to share advice and best practices. In fact, our franchisees rate our RVPOs superior to others they’ve worked with. Our revenue management is dedicated to franchise performance by helping
SALES SUPPORT Red Roof has its own national sales team, driving revenue to you through business-to-business marketing efforts. In other words, we work diligently to contact corporations, tour operators, travel agencies and government associations
regional sales personnel per property of any
team is here to assist you in any way possible.
national brand. And we get results – our Volume
And that includes offering expert guidance
Plan Plus® and sales accounts represent over
on media proposals, recommendations and
29 percent of our system revenue.
execution. Best of all, these services don’t
E-MARKETING
cost our franchisees a single cent. Plus prior to the opening of your new or converted property,
With click-through ads appearing everywhere
we’ll provide you with an easy to follow Grand
to maximize revenue, analyze pricing strategies,
on your behalf. Springfield, OH franchisee Ajay
from CNN to Facebook, our online presence
Opening plan, as well as support your launch
implement quality/service initiatives and execute
Patel testifies, “The national accounts Red Roof
keeps Red Roof on guests’ minds.
with press releases, mentions in newsletters
operational and marketing programs. What’s
delivered day one was like having a built-in
• Digital media generates over
and emails, sales support, announcements on
more, Red Roof’s brand contribution is one of the
account base that I didn’t have to work to get.”
highest in its category at a whopping 63 percent.
At 1:16, we have the highest ratio of national/
600 million impressions
redroof.com and in social media.
• ROI on digital media is an incredible 14:1. • Over 35 million emails are sent per year in system-wide and propertyspecific campaigns
LOYALTY With over a million truly loyal members, RediCard® is one of the top-rated loyalty programs in the economy segment. But beyond
• Red Roof mobile app allows guests to
rewarding our guests, the program accounts
book a room via their smart phone
for 24.5 percent of overall system revenues
LOCAL MARKETING SUPPORT
• PLATINUM, GOLD, SILVER & BRONZE PUBLIC RELATIONS
2014 ReviewMetrixTM Customer Satisfaction Index: • HIGHEST CUSTOMER SATISFACTION SCORE
• GOLD: 2014 INTERACTIVE ADVERTISING BUREAU (IAB) MIXX AWARDS • GOLD: 2014 MOBILE MARKETING • GOLD: MEDIAPOST’S 2014 OMMA AWARDS • GOLD: 2014 US SEARCH AWARDS • GOLD: DIGIDAY SAMMY/MOBI AWARDS
and almost 18 percent of all property direct business. And as high as those numbers are,
With property-specific design services for flyers,
our franchise program participation fee is the
rack cards, outdoor and transit advertising and
lowest in the industry at just 4.0 percent.
other local promotional needs, our marketing
• BEST IN SHOW
Digital Marketing Awards:
• Conversions and ADRs are higher through e-commerce
►► Click here to see Anish's interview.
Red Roof consistently receives industry recognition: 2014 HSMAI Adrian Awards
ONE BRAND. ONE FOCUS.® AND NOW MORE WOW.
PERFORMANCE
RED ROOF BY THE NUMBERS. Red Roof consistently has one of the highest RevPARs of any hotel in the economy market*.
120%
120.0%
Our 63% Brand Contribution is tops in the economy segment.*
37%
118.0%
PROPERTY DIRECT
116.0%
“At Red Roof we continually listen to our customers in order to evolve the brand.”
63% OVERALL BRAND
–Andrew Alexander President Red Roof Inn
CONTRIBUTION*
114.0% 112.0% 110.0% Q1 2012
Q2 2012
Q3 2012 Q4 2012
Q1 2013
Q2 2013
Q3 2013
Q4 2013
Q1 2014
Q2 2014
Q3 2014
Q4 2014
*Quarterly RevPAR Economy Tract Index for Red Roof locations open and operating for at least 2 years and for all of 2014, Smith Travel Research. 328 properties.
83.0 81.0 79.0 77.0 75.0 73.0 71.0 69.0 67.0 65.0
80.5 79.9
Re
dR
oof
Inn
CUSTOMER SATISFACTION INDEX (CSI)
For the 5th year in a row Red Roof has earned the #1 position for consumer satisfaction.
s Inn tr el o Mic
s uite S &
78.9
y alit Qu
Inn
Data: Based on Review Matrix data, Jan-Dec 2014 ®Market Matrix. All rights reserved
*The Brand Contribution is the percentage of room revenue generated for the Properties, the reservations for which were generated by the Red Roof Inn website, the Red Roof call center, group booking, National Sales, Global Distribution System (“GDS”), third party websites and reservations by RediCard members booked directly with the Properties. This is calculated by dividing the total room revenue generated by the channels referenced above for the Properties by the total room revenue generated by all occupied rooms at the Properties
Red Roof offers competitive systemwide performance.
$58.28 ADR*
77.4
e Sup
75.2
e
r8 Ec
odg no oL
(INDEX 108.4%)**
74.3
n y In a ew Rod
74.0
Inn aD ys
73.7
e odg l e v Tra
72.3
rd wa Ho
son n h Jo Am
t Bes s ' ca eri
71.9 n
In ue Val
63.3%
$36.84
(INDEX 109.2%)**
(INDEX 118.36%)**
OCCUPANCY*
REVPAR*
*Reflects average performance for all Red Roof Inn locations open and operating for at least two (2) years and for the entire period of January 1, 2014 through December 31,2014; total 328 inns. In addition, there were 68 Red Roof Inns which were not open throughout the entire year or were not in operation at least two (2) years. ** Smith Travel Research, 2014
69.3 6 tel Mo
67.8 Kn
ts igh
Inn
IT ALL ADDS UP Our dedicated reservations and customer service center (800.Red.Roof) has one of the highest conversion rates in the industry – 48.8 percent in 2014. What’s more, in a franchisee survey conducted in 2013, 84.6 percent of our franchisees said they’d recommend Red Roof to other potential franchisees. You’d be hard pressed to find better stats than Red Roof’s.
ONE BRAND. ONE FOCUS.® AND NOW MORE WOW.
RED ROOF PLUS+
®
RED ROOF PLUS+ EQUALS EVEN MORE WOW. ®
►► Click here to learn more about Red Roof PLUS+.
72.4%
$71.17
$51.56
(INDEX 113.3%)**
(INDEX 113.9%)**
(INDEX 129.0%)**
OCCUPANCY*
ADR*
REVPAR*
We basically turned the economy hotel market on its roof with the introduction of Red Roof PLUS+. Designed for guests seeking a more upscale experience at a value price, PLUS+ includes all of the NextGen upgrades from rooms to the lobby. For more discerning guests, Premium Rooms offer upgraded services and extra amenities. In addition, all properties are smoke-free, have Red Roof PLUS+ signage, entrance canopy, enhanced landscaping and designation boasting their upgraded status. As a PLUS+ property you’ll also receive enhanced customer service training, upgraded uniforms and NextLine™ – our designated customer resolution toll-free number. So, if you’re looking to boost your numbers by giving your guests the experience and value they’re seeking, now’s the time to look into Red Roof and Red Roof PLUS+.
TO GET THE BALL ROLLING VISIT REDROOFFRANCHISING.COM OR CALL 888.473.8861. *Reflects the Average Occupancy Rate, Average Daily Room Rate and RevPAR for Red Roof Affiliate Managed and Affiliate Owned hotels that have implemented the NextGen renovations standards. These locations (30 properties) were open and operating for at least two (2) full years, started renovations in 2011 or later and have completed renovations for the entire period of January 1, 2014 through December 31, 2014. **Smith Travel Research, 2014
Red Roof Inns, Inc. The Red Roof Building 605 South Front Street Columbus, Ohio 43215 redrooffranchising.com 888.473.8861
Red Roof Inns, Inc. The Red Roof Building 605 South Front Street Columbus, Ohio 43215 redrooffranchising.com 888.473.8861 This is not an offering. No offer or sale of a franchise will be made except by a Franchise Disclosure Document first filed and registered with the applicable authorities. For New York: An offering can only be made by a prospectus filed first with the Department of Law for the State of New York. Such filing does not constitute approval by the Department of Law. For Minnesota: #F-5824. Red Roof Franchising, LLC, 605 South Front Street, Columbus, Ohio 43215. © 2015 Red Roof Inns
PERFORMANCE CLOSE WINDOW
RED ROOF BY THE NUMBERS. Red Roof consistently has one of the highest RevPARs of any hotel in the economy market*. Red Roof consistently has one of the highest RevPARs of any hotel in the economy market*.
120%
120.0%
120.0% 118.0%
Our 63% Brand Contribution is tops in the economy segment.*
37%
118.0%
116.0% 114.0%
PROPERTY DIRECT
110.0% Q1 2012
Q2 2012 114.0%
Q3 2012 Q4 2012
Q1 2013
Q2 2013
Q3 2013
Q4 2013
Q1 2014
Q2 2014
Q3 2014
Q4 2014
112.0% For the 5th year in a row Red Roof has earned the #1 position for consumer satisfaction.
63% OVERALL BRAND
–Andrew Alexander President Red Roof Inn
Red Roof offers competitive systemwide performance.
83.0 81.0 79.0 * * 77.0 (INDEX 109.2%)** (INDEX 118.36%)** (INDEX 108.4%)** 75.0 73.0 *Reflects average performance for all Red Roof Inn locations open and operating for at least two (2) years and for the entire period of January 1, 2014 through December 31,2014; total 328 inns. In addition, there were 68 Red Roof Inns which were not open throughout the entire year or were not in operation at least two (2) years. 71.0 ** Smith Travel Research, 2014 69.0 *Quarterly RevPAR Economy Tract Index for Red Roof locations open and operating for at least 2 years and for all of 2014, Smith Travel Research. 328 properties. 67.0 65.0 Our dedicated reservations and customer service center (800.Red.Roof) has one of the highest e n n n n 8 ge l6 es nn nn
80.5 110.0% 79.9
78.9
$58.28 ADR
77.4
Q2 201274.3 75.2
Q1 2012
y In au lit
Re d
Ro of I n
n
CUSTOMER SATISFACTION INDEX (CSI)
“At Red Roof we continually listen to our customers in order to evolve the brand.”
*The Brand Contribution is the percentage of room revenue generated for the Properties, the reservations for which were generated by the Red Roof Inn website, the Red Roof call center, group booking, National Sales, Global Distribution System (“GDS”), third party websites and reservations by RediCard members booked directly with the Properties. This is calculated by dividing the total room revenue generated by the channels referenced above for the Properties by the total room revenue generated by all occupied rooms at the Properties
*Quarterly RevPAR Economy Tract Index for Red Roof locations open and operating for at least 2 years and for all of 2014, Smith Travel Research. 328 properties.
t Sui & s Inn tr el o Mic
120%
CONTRIBUTION*
116.0%
112.0%
Q
Data: Based on Review Matrix data, Jan-Dec 2014 ®Market Matrix. All rights reserved
er
Sup
E
d oLo con
R
I ay w e od
Q3 2012 Q4 2012
74.0
s In Day
73.7
dg
o vel Tra
72.3
Q1 2013
71.9
nso
eI
oh rd J a w Ho
e
alu st V
Am
eri
sB ca'
69.3 te Mo
67.8 n ts I
gh Kni
✖
Q2 2013
Q3 2013
Q4 2013
63.3%
OCCUPANCY*
Q1 2014
$36.84 REVPAR
Q2 2014
Q3 2014
Q4 2014
IT ALL ADDS UP
conversion rates in the industry – 48.8 percent in 2014. What’s more, in a franchisee survey conducted in 2013, 84.6 percent of our franchisees said they’d recommend Red Roof to other potential franchisees. You’d be hard pressed to find better stats than Red Roof’s.
ONE BRAND. ONE FOCUS.® AND NOW MORE WOW.
PERFORMANCE CLOSE WINDOW
RED ROOF BY THE NUMBERS. For the 5th year in a row Red Roof has earned the #1 position for consumer satisfaction. CUSTOMER SATISFACTION INDEX (CSI)
83.0 has one of the highest RevPARs of any hotel in the economy market*. Red Roof consistently 81.0 120% 120.0% 79.0 118.0% 77.0 116.0% 75.0 114.0% 73.0 112.0% 71.0 110.0% 2012 Q3 2012 Q4 2012 Q1 2013 Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 2014 Q3 2014 Q4 2014 Q1 2012 Q2 69.0 67.0 65.0 For the 5th year in a row Red Roof has earned the #1 position for consumer satisfaction.
80.5 79.9
78.9
77.4
75.2
Our 63% Brand Contribution is tops in the economy segment.*
37%
PROPERTY DIRECT
74.3
n
oof In
80.5 79.9
i uQ al
n n I ty
s Inn tr el o Mic
s uite S &
ity ual
Inn
Q
Data: Based on Review Matrix data, Jan-Dec 2014 ®Market Matrix. All rights reserved
dge
r8
e Sup
Ec
Lo ono
n
Ro
In ay ed w
Inn aD ys
on
rd wa Ho
ns Joh
est
Am
eri
sB ca'
ue Val
Inn
6 tel Mo
–Andrew Alexander President Red Roof Inn
CONTRIBUTION*
73.7
72.3
71.9
69.3
n e n 6 l n g o I Is nn e s d t e n o lo u 63.3% $36.84 h l e M o a v Day $58.28 V REVPAR* dJ t OCCUPANCY* r(INDEX ADRT*ra s a (INDEX 108.4%)** oH w 109.2%)** a's Be (INDEX 118.36%)** ric e Am IT ALL ADDS UP
67.8 n n I ts
h nK ig
*Reflects average performance for all Red Roof Inn locations open and operating for at least two (2) years and for the entire period of January 1, 2014 through December 31,2014; total 328 inns. In addition, there were 68 Red Roof Inns which were not open throughout the entire year or were not in operation at least two (2) years. ** Smith Travel Research, 2014
69.3
dge
o vel Tra
63% OVERALL BRAND
Red Roof offers competitive systemwide performance.
Iy nn a w e Rod
e g d o L o on
8 r e up
S s n Ec 78.9 77.4 el In ri ot 75.2 c 74.3 74.0 73.7 M 72.3 71.9
Re dR
Re d
Ro of I n
n
CUSTOMER SATISFACTION INDEX (CSI)
tu es i &S
74.0
“At Red Roof we continually listen to our customers in order to evolve the brand.”
*The Brand Contribution is the percentage of room revenue generated for the Properties, the reservations for which were generated by the Red Roof Inn website, the Red Roof call center, group booking, National Sales, Global Distribution System (“GDS”), third party websites and reservations by RediCard members booked directly with the Properties. This is calculated by dividing the total room revenue generated by the channels referenced above for the Properties by the total room revenue generated by all occupied rooms at the Properties
*Quarterly RevPAR Economy Tract Index for Red Roof locations open and operating for at least 2 years and for all of 2014, Smith Travel Research. 328 properties.
83.0 81.0 79.0 77.0 75.0 73.0 71.0 69.0 Data: Based on Review Matrix data, Jan-Dec 2014 ®Market Matrix. All rights reserved 67.0 65.0
✖
67.8 Kn
ts igh
Inn
Our dedicated reservations and customer service center (800.Red.Roof) has one of the highest conversion rates in the industry – 48.8 percent in 2014. What’s more, in a franchisee survey conducted in 2013, 84.6 percent of our franchisees said they’d recommend Red Roof to other potential franchisees. You’d be hard pressed to find better stats than Red Roof’s.
ONE BRAND. ONE FOCUS.® AND NOW MORE WOW.
PERFORMANCE CLOSE WINDOW ✖
RED ROOF BY THE NUMBERS. Our 63% Brand Contribution is tops in the economy segment.* Red Roof consistently has one of the highest RevPARs of any hotel in the economy market*.
120%
120.0%
37%
118.0% 116.0%
PROPERTY DIRECT
114.0% 112.0% 110.0% Q1 2012
Q2 2012
Q3 2012 Q4 2012
Q1 2013
Q2 2013
Q3 2013
Q4 2013
Q1 2014
Q2 2014
Q3 2014
Q4 2014
*Quarterly RevPAR Economy Tract Index for Red Roof locations open and operating for at least 2 years and for all of 2014, Smith Travel Research. 328 properties.
83.0 81.0 79.0 77.0 75.0 73.0 71.0 69.0 67.0 65.0
80.5 79.9
Ro of I n Re d
78.9
37%
PROPERTY DIRECT
63% OVERALL BRAND
63% OVERALL BRAND
–Andrew Alexander President Red Roof Inn
CONTRIBUTION*
CONTRIBUTION*
*The Brand Contribution is the percentage of room revenue generated for the Properties, the reservations for which were generated by the Red Roof Inn website, the Red Roof call center, group booking, National Sales, Global Distribution System (“GDS”), third party websites and reservations by RediCard members booked directly with the Properties. This is calculated by dividing the total room revenue generated by the channels referenced above for the Properties by the total room revenue generated by all occupied rooms at the Properties
Red Roof offers competitive systemwide performance.
$58.28 ADR*
77.4
“At Red Roof we continually listen to our customers in order to evolve the brand.”
(INDEX 108.4%)**
63.3%
$36.84
(INDEX 109.2%)**
(INDEX 118.36%)**
OCCUPANCY*
REVPAR*
75.2 *The74.3 Brand Contribution is the percentage of room revenue generated for the Properties, the reservations for which were generated by the Red Roof Inn website, the Red Roof call center, 73.7 Global Distribution System (“GDS”), third party websites and reservations by RediCard members booked directly with the Properties. This is calculated by group booking,74.0 National Sales, 72.3 by the71.9channels referenced above for the Properties by the total room revenue generated by all occupied rooms at the Properties dividing the total room revenue generated 69.3 IT ALL ADDS UP 67.8
*Reflects average performance for all Red Roof Inn locations open and operating for at least two (2) years and for the entire period of January 1, 2014 through December 31,2014; total 328 inns. In addition, there were 68 Red Roof Inns which were not open throughout the entire year or were not in operation at least two (2) years. ** Smith Travel Research, 2014
n
CUSTOMER SATISFACTION INDEX (CSI)
For the 5th year in a row Red Roof has earned the #1 position for consumer satisfaction.
Our 63% Brand Contribution is tops in the economy segment.*
s Inn tr el o Mic
s uite S &
ity ual
Inn
Q
Data: Based on Review Matrix data, Jan-Dec 2014 ®Market Matrix. All rights reserved
dge
r8
e Sup
Ec
Lo ono
n
Ro
In ay ed w
Inn aD ys
dge
o vel Tra
on
rd wa Ho
ns Joh
est
Am
eri
sB ca'
ue Val
Inn
6 tel Mo
Kn
ts igh
Inn
Our dedicated reservations and customer service center (800.Red.Roof) has one of the highest conversion rates in the industry – 48.8 percent in 2014. What’s more, in a franchisee survey conducted in 2013, 84.6 percent of our franchisees said they’d recommend Red Roof to other potential franchisees. You’d be hard pressed to find better stats than Red Roof’s.
ONE BRAND. ONE FOCUS.® AND NOW MORE WOW.
PERFORMANCE
RED ROOF BY THE NUMBERS. ✖
CLOSE WINDOW
Red Roof consistently has one of the highest RevPARs of any hotel in the economy market*.
Our 63% Brand Contribution is tops in the economy segment.*
120% Red Roof offers competitive systemwide performance.
120.0%
37%
118.0%
$58.28
116.0% 114.0% 112.0% 110.0% Q1 2012
Q2 2012
Q3 2012 Q4 2012
Q1 2013
Q2 2013
ADR* Q3 2013
Q4 2013
63.3%
Q1 2014
Q2 2014
(INDEX 108.4%)**
Q3 2014
Q4 2014
Ro of I n
n
CUSTOMER SATISFACTION INDEX (CSI)
Re d
s Inn tr el o Mic
REVPAR
*
(INDEX 118.36%)**
Red Roof offers competitive systemwide performance.
*Reflects average performance for all Red Roof Inn locations open and operating for at least two (2) years and for the entire period of January 1, 2014 through December 31,2014; total 328 inns. In addition, there were 68 Red Roof Inns which were not open throughout the entire year or were not in operation at least two (2) years. ** Smith Travel Research, 2014 * *
80.5 79.9
s uite S &
$36.84
–Andrew Alexander President Red Roof Inn
*The Brand Contribution is the percentage of room revenue generated for the Properties, the reservations for which were generated by the Red Roof Inn website, the Red Roof call center, group booking, National Sales, Global Distribution System (“GDS”), third party websites and reservations by RediCard members booked directly with the Properties. This is calculated by dividing the total room revenue generated by the channels referenced above for the Properties by the total room revenue generated by all occupied rooms at the Properties
(INDEX 109.2%)**
For the 5th year in a row Red Roof has earned the #1 position for consumer satisfaction.
63% OVERALL BRAND
CONTRIBUTION*
OCCUPANCY*
*Quarterly RevPAR Economy Tract Index for Red Roof locations open and operating for at least 2 years and for all of 2014, Smith Travel Research. 328 properties.
83.0 81.0 79.0 77.0 75.0 73.0 71.0 69.0 67.0 65.0
PROPERTY DIRECT
“At Red Roof we continually listen to our customers in order to evolve the brand.”
78.9
ity ual
Inn
Q
Data: Based on Review Matrix data, Jan-Dec 2014 ®Market Matrix. All rights reserved
$58.28 ADR
77.4
75.2
74.3
dge
r8
e Sup
(INDEX 108.4%)**
Ec
Lo ono
n
Ro
In ay ed w
74.0
Inn aD ys
73.7
72.3
dge
o vel Tra
71.9
on
rd wa Ho
ns Joh
est
Am
eri
sB ca'
ue Val
Inn
63.3%
$36.84
(INDEX 109.2%)**
(INDEX 118.36%)**
OCCUPANCY*
REVPAR
*Reflects average performance for all Red Roof Inn locations open and operating for at least two (2) years and for the entire period of January 1, 2014 through December 31,2014; total 328 inns. In addition, there were 68 Red Roof Inns which were not open throughout the entire year or were not in operation at least two (2) years. ** Smith Travel Research, 2014
69.3 6 tel Mo
67.8 Kn
ts igh
Inn
IT ALL ADDS UP Our dedicated reservations and customer service center (800.Red.Roof) has one of the highest conversion rates in the industry – 48.8 percent in 2014. What’s more, in a franchisee survey conducted in 2013, 84.6 percent of our franchisees said they’d recommend Red Roof to other potential franchisees. You’d be hard pressed to find better stats than Red Roof’s.
ONE BRAND. ONE FOCUS.® AND NOW MORE WOW.