NWEA

Northwest Evaluation Association

Measures of Academic Progress (MAP) Frequently Asked Questions KUSD Help Desk – updated May 2015

1.

How do I log in to NWEA/MAP?

There is a link to the NWEA site on the KUSD website. From the KUSD home page, choose Staff Information and find the link to MAP. If you can’t remember your password, click on the link on the MAP sign on screen to request a new, temporary, password.

2.

How do I create a Test Session?

Follow these steps to create a Test Session: • • • • • • • •

Log in to MAP Select Manage Test Sessions Choose Find Students to Test (or you may choose Test My Class) Narrow Search - School, Instructor Name, Grade Add Students Click the box at the top to check all students to assign the same test to all Click Assign Test, select the correct test from menu and choose Assign Scroll down, save and name the Test Session (Remember-the students will have to type this name, so keep it simple!)

If you are unable to see Manage Test Sessions, please contact the Help Desk so that we can assign the Proctor role to your MAP profile. Please be aware that if you create a test session before the test window has opened, the dates may indicate a term other than the one you intend. This will be resolved when the window is active.

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3.

How do I begin a test?

Follow these steps to begin testing a class: • • • • • •

4.

Log in to MAP Select Manage Test Sessions Choose from Find Students to Test, Test My Class, or select a Saved Testing Session Choose Test Now Write the Test Session Name and Password for the students to see After the students have “Joined” the Test Session, choose Confirm Now and Start Test

Why can’t I test my class?

If you are unable to test a class, please check if you have another test session open. Only one test session can be active at the same time. If you are attempting to test a class and the Test Now button is grayed out, please save and end your other test session. If you do not have a test session open, please contact the Help Desk for additional assistance.

5. • • • • •

6.

How do I access sessions created by another user? Log in to MAP Select Manage Test Sessions Click Show (Your username will be the default in the Created By field) Delete your username from the Created By field Type the username you are searching for in the Created By field

Staggering Test Starts & Limiting the Number of Students in Session

NWEA recommends that the size of a test session be limited to a class size and that students start testing in small batches to avoid problems logging in.

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7.

Can I reuse my old test sessions?

NWEA recommends that new test sessions are created each term. If NWEA has updated the version of the test since the test session was created, errors may occur during testing.

8.

Can a student take the MAP test again?

Any student may be retested in any test session, even the same one. Once they are done with a test, if you would like to retest them, just assign the same test again and they can retake the test. The system will let the student take the test as many times as you want, however, only one score, per subject, per term, is considered valid. NWEA will determine which test is more valid by giving it a standard of error number. The test with the lower standard of error will be considered the valid test.

9.

How do I test a student again in the same test session?

A student can take a different test, or the same test, in the same test session. Please follow the steps below, but keep in mind “testing fatigue”: • • • • • •

10.

What should I do when students are still testing but our class time is over? • • •

11.

Select the student who has completed a test Select the Action Test Again Click Go Student Status will change from Completed to Awaiting Student Assign Test The student will need to log in again to MAP with the same session name and password

Check the boxes next to students that are still testing Choose Suspend from the drop down menu and click Go Click End Test Session (students will need to be added to a Make-up Test Session)

Can I have more than one test session going at a time?

A teacher can only have one test session open, but you may add a student to a test session already in progress.

12.

How do I create a make-up test session with multiple tests?

Create a new test session and assign the appropriate test for each student. OR Use the steps below (#19) for Test History Search. You will have an option to add students not yet tested and suspended to a test session. Save the session or click Test Now. When you open this make-up test session, it won’t ask if you want the student to test again or resume the previous test until the student has been confirmed.

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13.

What will happen if I forget to save my test session?

If you realize that you neglected to save and close a test session, Don’t Worry! After 30 minutes, the test session will be automatically suspended and the test will be saved.

14.

Can my students take the MAP test on an iPad or Chromebook?

Yes, students can take the MAP test on an iPad and on a Chromebook. The iPad must be iPad 2 or higher and iPad minis are not supported. MAP for Primary Grades is not yet available on the iPad. Chrombooks must have Google Chrome OS 29 or higher. Wired computers are considered to be more stable than wireless.

15.

How do I search for a student?

Search for a student using the student’s 10 digit STATE ID# (you can find the State ID# on the student’s Demographics page in Infinite Campus) or search by last name and/or first name. Since there are many students with the same name or a similar name, please verify you have the correct student by checking the birthdate and/or the State ID#.

16.

What if a student took a test under the wrong student name?

You may or may not have permission to reassign a MAP Test. Please don’t hesitate to contact the Help Desk with any student/test “mix-ups”. Follow these steps to reassign a test: • • • • • •

17.

Log in to MAP Select Manage Students Search for student and choose View/Update Test Events Find the test that the wrong student took and choose Reassign In the Search for Target Profile, find the correct student and Search Select the correct student and click on Reassign Test

What should I do if I find duplicate student records in MAP?

Please contact the Help Desk and we can merge the student records.

18.

Do I have to keep all the previously used test sessions in my “Manage Test Sessions” menu?

No, you don’t need to save the previously used test sessions. Test sessions are not linked to student results and will not affect your reports.

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19.

How do I find students that still need to be tested?

Use Test History Search to find any students that have not yet taken the test. Follow these steps: • • • • • • • • • • •

Manage Test Sessions Click on Find Students to Test Click on Tab: Test History Search Choose school Choose grade Choose All Instructors Choose All Classes Choose Test Testing Status-Check both Not Tested Yet & Suspended Test Test Taken-Current Term Search

***You must complete a search for each grade level and each test (reading/math) separately.

Troubleshooting During Testing 20.

What if a student name doesn’t appear in the Drop Down Box? • • • • •

Click Clear, Refresh the screen (see refresh commands below), and try again Verify the student is in the test session and the status is Awaiting Student If the student’s status on the Proctor screen is not Awaiting Student, terminate the student’s test and have the student log in again If the student’s status is Confirmed, the teacher can put a checkmark next to the student name and select the action Do Not Confirm, then the student should log out and back in again. If the student doesn’t appear in the test session, add the student to the session Page 5 of 7

What should I do if the Proctor screen shows a Student as Confirmed, but the student is still waiting for confirmation and is unable to choose Start Test?

21. • • •

On the student’s computer, use the following key commands: Ctrl + Shift + L or Ctrl + Shift + P Log in with the Proctor credentials Confirm the Student

What should I do if the Proctor screen shows a Student as Confirmed/To Be Confirmed but the student is stuck on Start Test?

22. • • •

23.

On the proctor’s computer, choose the Action Terminate for the student’s test On the student’s computer, close the Lockdown Browser by clicking the X or using the key commands Ctrl + Shift + Q Re-Confirm the Student on the Proctor Computer

What should I do if the student has started testing but the Proctor’s screen shows Confirmed or Awaiting Student?

Let the student keep testing, and Refresh the Proctor console after 5 minutes.

24.

What do I do when a student gets a white screen or the question is taking a long time to load?

Refresh the Screen with the appropriate key command: • •

PC > F5 Mac > Command + R

•

iPad or Chromebook

25.

What should I do if the student is kicked out of the test while testing?

Suspend the student’s test from the proctor screen, close the Lockdown Browser, set the student to Test Again status and have them re-launch the Lockdown Browser and log in again

26.

What should I do if the question fails to display on the student machine? • • • •

Refresh the screen with commands listed above If the question still doesn’t display, select the student from the Proctor screen and Suspend the student’s test Select the student again and choose Test Again Have the student log in to the test session again

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27.

What should I do if the student encounters a UUID error? • • • • •

28.

On the proctor screen Suspend the student’s test Select the student again and choose Test Again On the student’s machine click Start Test Over or close out of the screen Have the student log in to the test session again If possible, record the UUID # and report it to NWEA or the Help Desk

What if the audio stops playing on MAP for Primary Grades test?

If a student loses the audio, refresh the screen and check the audio level on the headset.

29.

What if the Proctor tries to Pause/Suspend/Terminate the student, but the student is still in testing mode?

Use the Proctor interrupt keys on the student machine: Ctrl + Shift + P or Ctrl + Shift + L.

30.

What should I do when the Proctor Screen shows a student is testing, but the student has completed the test? • • •

Refresh the Proctor Screen End Testing Session Save & Exit

If you attempt to save and close the test session and are not able to, leave the session active. After 30 minutes, the session will be saved and closed automatically.

31.

Who can I contact with additional NWEA/MAP questions?

NWEA Technical Support

Phone 877-469-3287 Email [email protected]

Help Desk

Phone 262-359-7700 Email [email protected]

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