Northern California Law Seminar & Expo January 29-30, 2015 Oakland Marriott City Center

Learn from the California law experts, build valuable connections and enjoy two enriching days away from the office!

CACM PRESENTS

As a California community association manager, your focus is on positioning yourself as the trusted advisor your board of directors needs to maintain a successful, thriving community. As always, CACM’s focus is on supporting your quest to manage better, smarter and with more authority. We believe professional education, expert service providers and a network of colleagues who’ve “been there, done that” are the best tools to help you achieve a higher standard of management. At this year’s Law Seminar & Expo, CACM is giving you access to all three – and a chance to enjoy yourself, too!

Learn from the Experts

• New California legislation and case law essentials • Workplace violence prevention • Neighbor dispute resolution • FHA/ADA accommodation dilemmas • Conflict resolution tactics • Onsite management challenges & solutions

Build Valuable Connections

Have Some Fun

• Network with 1,000 of your peers • Connect with vendors who know associations • Exchange ideas in interactive sessions • Share stories with Vision Award nominees

• Enjoy two enriching days away from the office • Toast and socialize at the Welcome Reception • Use your free time to visit and laugh with friends • Get competitive with new photo scavenger hunt game

Event Highlights Personalize Your Event Experience with CACM’s New App CACM is upgrading the conference experience by incorporating a new event app! That’s right – we are shifting from print to digital communication for session materials, speaker information and the schedule of events. With all the fun, personalized features available with this app, you won’t miss the printed program or syllabus one bit. Here are just a few reasons why our new app is sure to amaze:

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Personalize your schedule with appointments, reminders and session bookmarks Access educational content (and your notes) before, during and after the event Use an interactive Exhibit Hall map to plan out your time with service providers Reference contact info for colleagues you meet throughout the event

HALL OF HEROES Hall of Heroes Exhibit Hall CACM knows your profession as a community manager requires impenetrable expertise and super-human mental strength (and patience) as you encounter new and menacing obstacles around every corner. In addition to equipping you with the knowledge you want, the Hall of Heroes Exhibit Hall will connect you with the team of allies you need to be victorious for your community. Make contact with more than 140 exhibiting service providers in this year’s Exhibit Hall, which is the perfect place to explore the latest products and services, catch up with your existing service providers and discover new business partners to support your communities.

Visit the app store on your iPad, iPhone, Android, tablet or other mobile device to download the CACM Events app for free. After registering for the event, you’ll receive the event code to access app content.

Shoot to Win: New Photo Scavenger Hunt Introducing our new Photo Scavenger Hunt! Players will receive a list of photo opps via the new event app – from managers taking the CCAM Oath, to Vision Award winners celebrating, to exhibitors posing in front of their booths. Upload your photos to the app and compare your progress to other attendees. The person with the most game photos wins an iPad and the runner up will take home an iPad mini. NORTHERN CALIFORNIA LAW SEMINAR & EXPO

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Schedule at a Glance Wednesday

Wednesday, January 28 12:30 – 4:30 pm

Thursday

29

Friday

30

Pre-Seminar Ethics Courses (CMM130 & LDR500; additional fee applies)

Thursday, January 29 8:15 – 8:45 am

Registration & Continental Breakfast

8:45 – 9:00 am

CACM Annual Meeting

9:00 – 9:30 am

Opening Announcements and CCAM Oath Ceremony

9:30 – 10:30 am

GENERAL SESSION New California Legislation (BRE track)

10:30 am – 1:30 pm

Exhibit Hall Open (lunch served at Noon)

1:30 – 3:20 pm

CONCURRENT SESSIONS Neighbor Disputes: How & When to Get Involved (BRE track)



Table Topic Speed Rounds

3:40 – 4:40 pm

GENERAL SESSION New California Case Law (BRE track)

4:40 – 6:30 pm

Vision Awards Presentation & Welcome Reception

Friday, January 30 8:00 – 8:30 am

Continental Breakfast

8:30 – 10:30 am

CONCURRENT SESSIONS



Fair Housing Follies: Don’t Be Another Story (BRE track)



Preventing Workplace Violence

10:30 am – 1:30 pm

Exhibit Hall Open (lunch served at Noon)

1:40 – 3:30 pm

CONCURRENT SESSIONS



Turning Conflicts into Win-Win Resolutions (BRE track)



Onsite Management Challenges & Solutions

3:30 pm

CCAM Sign-Out (required to earn 8 CEUs)

3:45 – 4:30 pm

Review and Exam (for BRE continuing education only) CCAMs are no longer required to take the exam to earn 8 CEUs. See General Information for more details.

Educational Sessions New California Legislation From drought measures to accepting partial assessment payments, there is much to learn about how this year’s legislation impacts you and your association(s). Our attorney panel will provide inside information on new California laws and answer your text questions live.

Neighbor Disputes: How & When to Get Involved Neighbor disputes will never go away, which means your job will always involve addressing barking, parking, smoking, partying, yelling and other grievances. Learn how to create a streamlined and effective process to properly handle neighbor disputes while adhering to California HOA law.

Table Topic Speed Rounds Some of the best solutions to your management challenges can evolve from sharing your personal experiences with other professionals. This session puts you at the same table with likeminded managers and attorney facilitators to examine the legal issues you’re grappling with in your association(s).

New California Case Law Every year, new cases are handed down by the California appellate courts that affect how you operate in your association(s). Our attorney panel will delve into the implications of this year’s cases and answer your text questions live during the session.

Instant Audience Feedback Returns Use your cell phone at select sessions to vote on various legal scenarios, respond to polls or ask the panels a question – a fun way to enjoy more interaction and gauge how your peers feel about each issue!

Fair Housing Follies: Don’t Be Another Story Accommodation and disability issues affect every California association equally, big or small; they are serious and put an association, its board and management at risk of liability. Learn to spot FHA/ADA discrimination issues and ensure the association and board is always protected to the fullest extent.

Preventing Workplace Violence The nature of your job can leave you and other staff members vulnerable to aggression from homeowners, guests and tenants – or even from fellow employees. This session will provide guidance on steps, standards and mechanisms to help you mitigate violence and deal with a crisis.

Turning Conflicts into Win-Win Resolutions Does it seem like your day begins and ends with a dispute of some kind? No matter how small or big the dispute is, conflict can take its toll on the manager. This session will provide you with information and tools to both limit and successfully handle disputes of all kinds. 

Onsite Management Challenges & Solutions Share your real-life “war stories” about the management of members, directors and communities from the onsite perspective. Our panelists will guide the discussion through various topics faced by today’s onsite managers and draw out your stories in a round table format that promotes sharing ideas and solutions.

Share your #CACMLawSeminar #CACMExpo experiences on social media throughout the event! We’ll be on Twitter @CACMchat and Facebook at facebook.com/CACMchat.

Vision Awards For the first time in history, the CACM Vision Awards are coming to Northern California! This is your opportunity to recognize excellence in community management specifically in your region. The CACM Vision Awards have historically celebrated the “best of the best” – individuals who have displayed outstanding achievements in the community association management industry. This year we’re bringing the awards program to the Law Seminar & Expo in both Northern and Southern California to give each region a chance to honor its finest. Vision Award nominees are CACM manager and affiliate members who have made a contribution above and beyond their normal duties while serving their association clients, their company and their fellow industry professionals. They continually exceed accepted standards of professionalism and skill, display a commitment to excellence, and illustrate high standards of certification and training. Winners and nominees will be recognized during the final session of the first day. Consider nominating a Northern California colleague you know and admire; visit www.cacm.org/visionawards.html to download a nomination packet.

Welcome Reception Join us immediately following the Vision Awards presentation to congratulate the winners and nominees and celebrate with all event attendees. You and your colleagues will enjoy appetizers and a no-host bar – the perfect way to unwind after a long day of learning. You won’t want to miss this memorable evening event!

This event’s going digital via the new CACM Events app. Bring your smartphone, and your tablet, too!

General Information Hotel Information

BRE Credit

Oakland Marriott City Center 1001 Broadway Oakland, CA 94607 800.991.7249 Discounted Room Rate: $187 (single/double) Rate valid through January 12, 2015. Ask for the CACM Law Seminar room rate; subject to availability and early sell out.

Attendees seeking California Bureau of Real Estate (BRE) credit may not miss more than 50 minutes of the education sessions marked “BRE track” and must pass the exam with a score of 70% or better. Students who do not complete the exam will not be eligible for BRE credit – no exceptions. Pending BRE approval, students will receive eight hours of Consumer Protection, BRE credit, California Bureau of Real Estate Sponsor #3012.

Continuing Education Units

Event Attendance

In order to obtain 8 CEUs, CCAMs may not miss more than 50 minutes of the educational sessions and are required to sign out at the final session on Friday. The first educational session starts at 9:00 am on Thursday and the final session ends with sign out at 3:30 pm on Friday. CCAMs are no longer required to take an exam to earn CEUs.

Participation in CACM’s Law Seminar & Expo is restricted to professional community managers and management support staff only. Board members and homeowners are not permitted to attend.

Northern California Law Seminar & Expo January 29-30, 2015 Oakland Marriott City Center

REGISTRATION FEES (check all that apply) MANAGER REGISTRATION Manager Registration includes admittance to the Exhibit Hall and Welcome Reception. THRU 12/11/14 12/12/14 – 1/15/15 AFTER 1/15/15* Manager Member

$269

$309

Manager Non-Member

$339

$379

NAME

Will you attend the Welcome Reception?

EMAIL (REQUIRED)

CONCURRENT SESSION SIGN UP

$349 $419

Yes

No

Thursday, January 29 - Afternoon Sessions (choose one)

COMPANY

Neighbor Disputes: How & When to Get Involved (BRE track) Table Topic Speed Rounds

ADDRESS

Friday, January 30 - Morning Sessions (choose one)

CITY/STATE/ZIP

Fair Housing Follies: Don’t Be Another Story (BRE Track) Preventing Workplace Violence

PHONE

PAYMENT VISA

Friday, January 30 - Afternoon Sessions (choose one) MC

AMEX

DISCOVER

Turning Conflicts into Win-Win Resolutions (BRE track)

CHECK (PAYABLE TO CACM)

Onsite Management Challenges & Solutions CARD NUMBER

PRE-SEMINAR COURSES EXP. DATE (REQUIRED)

BILLING ZIP CODE

CARDHOLDER NAME (AS IT APPEARS ON CARD)

CARDHOLDER SIGNATURE

CMM130 Ethics for Community Managers January 28, 2015 12:30 – 4:30 pm

THRU 1/15/15

AFTER 1/15/15

Manager Member

$119

N/A

Manager Non-Member

$170

N/A

LDR500 Advanced Ethics: Leadership & Decision Making

EMAIL ADDRESS FOR CREDIT CARD RECEIPT

Easy ways to register: 1. Online: www.cacm.org 2. Email: scanned form to [email protected] 3. Mail:

(Prerequisite: Must currently hold the CCAM designation and have completed on recertification cycle)

January 28, 2015 12:30 – 4:30 pm

THRU 1/15/15 AFTER 1/15/15

Manager Member

$139

N/A

Manager Non-Member

$209

N/A 

EXHIBIT HALL EXPERIENCE (Friday only) Managers and management support staff have the option to explore the Exhibit Hall on Friday, January 30, from 10:30 am – 1:30 pm. Ticket includes lunch.

Thru 12/11/14

Friday Exhibit Hall Ticket

California Association of Community Managers, Inc. 23461 South Pointe Drive, Ste. 200 Laguna Hills, CA 92653 800.363.9771 Registration/Refund Policy: Prepayment of registration fee is required and must be received at CACM offices no later than 10 days prior to the Law Seminar & Expo to guarantee your registration. The registration fee is 90% refundable only if registration is cancelled, in writing, by January 9, 2015. The registration fee is 50% refundable if the cancellation request is received between January 10-16, 2015. No refund will be issued after January 16, 2015. Registration is not transferable once the seminar begins.

12/12/14 – 1/15/15

After 1/15/15*

$99

$119

$79

WELCOME RECEPTION Admittance is included with manager registration. Managers, event sponsors and exhibitors may purchase tickets for guests and additional staff members. Additional Ticket

Thru 12/11/14

12/12/14 – 1/15/15

After 1/15/15*

$79

$99

$119

Note: Prepayment is required. Registration form must be accompanied by check or credit card information. Confirmation will be sent upon receipt of paid registration. *After 1/15/15, only onsite registration available.

TOTAL FEES

$_________________________

Empowering Managers. Enriching Communities.

Printed on Recycled Paper

Nametag Lanyards

Conference Bags

THANK YOU TO OUR SPONSORS

Empowering Managers. Enriching Communities.

23461 South Pointe Drive, Ste. 200 Laguna Hills, CA 92653 [email protected] • www.cacm.org