new attention channels

2007 Transaction routings In our eagerness for innovation, we have become known for always being in the forefront with innovative services. This year...
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2007 Transaction routings

In our eagerness for innovation, we have become known for always being in the forefront with innovative services. This year, we added Web Kiosk, Banca Móvil and Customers Blog to the long list of channels for making transactions. Services for modern people that make Bci a different type of bank.

new attention channels... Freedom of action for innovative people.

Annual Report 2007

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12.

National and international presence

Chilean banking service offices In the last two years, Bci has opened 40 branches and two cash agencies in different parts of Chile, increasing the banking services office network to 273 as of December 31, 2007. A good number of offices are open for an extended period, from 8 a.m. to 4 p.m., providing customers and the public with the services that Bci offers, an hour before normal working hours and up to 2 hours later than the obligatory time period established by the Superintendency of Banks and Financial Institutions. The Bci office network attends the mass retail banking market for individuals who receive financing mainly through consumer loans and who have accounts operated by debit cards, called Prime accounts, plus the usual checking accounts and other services and products, as most of Bci’s offices do.

Office network

Bci

Branches

164

Commercial platforms Preferential banking offices

THE OFFICE NETWORK THAT PROVIDES BANKING SERVICES IN CHILE INCREASED TO A TOTAL OF 273

Cash agencies Automatic branch ( * )

Banco Nova de Bci 70

Total 234

18

18

2

2

15

3

1

1 200

( * ) with self-sufficient electronic devices.

18

73

273

Annual Report 2007

Many Bci offices are open from 8 a.m. to 4 p.m., three hours more than the obligatory period for attending the public.

Regional Management Retail Banking

Regional Management Businesses Banking

Regional Management Corporate Banking

Balduino Valdivia Lizana Regional North

Santiago Castillo Flores Regional North & South

Mario Vial Infante Regional North

Héctor Tello Farfan Regional Center North

Jaime Donoso Schulbach Regional Santiago

Javiera Ramírez Collyer Medium Companies

José Manuel Morera Hierro Regional 5th Region

Mónica Hidalgo Landeros Regional West

Richard Calvert Sanhueza Regional Santiago Center North

Claudia Rivera Tavolara Regional East

Paula García Cuesta Regional Santiago

Cristian Daza Baquedano Regional Center South

Vivian Nazal Zedán Regional Santiago Center

Alejandro Cabezas Lafuente Regional South

Eduardo Rendich Sillard Regional Santiago East Francisco Allende Solari Regional Santiago South Luis Poblete Muñoz Regional Center South Roberto Montalva González Regional 8th & 9th regions Jorge Obregon Kuhn Regional South

72 73

12.

National and international presence

Lo Barnechea

2

Huechuraba

4

Vitacura

5

Conchalí

1

Renca

Las Condes

Recoleta

1

20

1 Providencia

10

Pudahuel

1

La Reina

1

Santiago

23

Estación Central

Ñuñoa

6

1 San San Joaquín Miguel

Cerrillos

3

1

3

Maipú

5

Peñalolén

Macúl

2

1 La Florida

La Cisterna

1

4

El Bosque

1 San José de Maipo San Bernardo

2 2 Melipilla 2 Talagante 1 Colina 3 Buin

Puente Alto

1

4

88 24

Annual Report 2007

Metropolitan Region Branches

Bci Almirante Latorre Altos de la Florida Américo Vespucio Antonio Varas Apoquindo Avenida Matta Base Aérea El Bosque Beaucheff Bilbao Boulevard Kennedy Buin Camino El Alba Cantagallo Cerrillos Cerro El Plomo Chicureo Ciudad Empresarial Clínica Las Condes Colina Edificio Corporativo El Carmen de Huechuraba El Golf El Llano Escuela Militar Estación Central Estado Grupo Fach (International Airport) Huechuraba Huérfanos Irarrázaval Isabel la Católica Isidora Goyenechea La Cisterna La Concepción La Dehesa La Florida La Gloria La Merced Las Condes Las Tranqueras Los Trapenses Macul Maipú Maipú Centro

Banco Nova de Bci Maipú Pajaritos Mall Oeste Mall Tobalaba Mall Vespucio Matucana Melipilla Miraflores Moneda Noruega Ñuñoa Oficina Central Once de Septiembre Padre Hurtado Panamericana Norte Paseo Puente Príncipe de Gales Plaza Almagro Plaza Atenas Plaza Baquedano Plaza Bulnes Plaza Egaña Plaza Italia Plaza Ñuñoa Peñalolén Piedra Roja Providencia Puente Alto Quilín Recoleta Renca Rosario Norte San Bernardo San Diego San José de Maipo San Miguel Santa Elena Santa Lucía Santa María de Manquehue Seminario Teatinos Torre Sta. María Vitacura Vitacura Oriente World Trade Center

Agustinas Ahumada Apoquindo Buin El Faro Estación Central Estado Huérfanos Maipú Mall Arauco Maipú Mall Plaza Norte Mall Plaza Oeste Mall Plaza Tobalaba Mall Plaza Vespucio Melipilla Ñuñoa Orrego Luco Plaza Egaña Providencia Puente Puente Alto San Bernardo San Miguel Talagante

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12.

National and international presence

Arica and Parinacota Region

3 Tarapacá Region

3 Antofagasta Region

13 Atacama Region

7 Coquimbo Region

9 Valparaiso Region

26 O’Higgins Region

7 Maule Region

8 Biobio Region

17 Araucanía Region

6 Los Ríos Region

6 Los Lagos Region

11 Aisén Region of General Carlos Ibañez del Campo

3 Magallanes and Antártica Chilena Region

3

Annual Report 2007

76 77

Regional branches, from north to south Bci Arica Arica North Iquique Playa Brava Tocopilla Antofagasta Antofagasta North Avenida Brasil Mall Antofagasta Calama Mall Calama Chuquicamata Caldera Chañaral Copiapó El Salvador Vallenar La Serena Coquimbo Huanhualí Ovalle Los Andes Saladillo La Calera San Felipe Almendral Quillota Quilpué Villa Alemana Cachagua Con-Con Reñaca Libertad Viña del Mar Valparaiso San Antonio Llo-Lleo

76 76 46 46

El Cobre Rancagua Rancagua II San Fernando Santa Cruz Curicó Mall Curicó Linares Mall Maule Talca

Banco Nova de Bci Cabrero Chillán Concepción Concepción Plaza Pedro de Valdivia Plaza El Trébol Talcahuano Base Naval Talcahuano San Pedro de la Paz Los Angeles Avenida Alemania Temuco Villarrica Pucón La Unión Panguipulli Valdivia Osorno Llanquihue Puerto Varas Puerto Montt Puerto Montt Alto Ancud Castro Quellón Coyhaique Puerto Aysén Punta Arenas Zona Franca (Punta Arenas)

Arica Iquique Tocopilla Antofagasta Calama Mall Antofagasta Mall Calama Copiapó Vallenar La Serena Mall La Serena Coquimbo Illapel Ovalle La Calera San Felipe Los Andes Quillota Quilpué Viña del Mar I Viña del Mar II Valparaíso Valparaíso Centro San Antonio Rancagua San Fernando Curicó Linares Talca Chillán Concepción I Concepción II Mall Plaza Del Trébol Talcahuano Coronel Los Angeles Victoria Temuco Angol Valdivia La Unión Osorno Puerto Montt Castro Coyhaique Punta Arenas

12.

National and international presence

Presence abroad Bci maintained an active participation in 2007 in business carried out in other countries. After evaluating the risk of each country one by one, Bci assigned credit to 22 Latin American, 12 Asian, 8 Middle Eastern and African and 29 North American and European countries.

This was effectively based on foreign currency funds obtained by the Bank, particularly a syndicated loan in the foreign market of US$ 400 million, which had 19 international participant banks and was granted on excellent financial conditions.

Despite the hurdles present in the Chilean and international environment, Bci thus managed to position itself in third place among banks established in chile in the ranking of foreign currency loans.

The efficient contribution by the team of professionals in charge of the Bci offices abroad should also be mentioned.

Bci Miami branch - USA Grisel Vega - General Manager Functioning since 1999, initially as an agency, this branch has maintained sustained growth, closing 2007 with assets of US$ 972.8 million, a 42.5% increase over 2006. Its liabilities, mainly of time deposits and loans from financial institutions, showed similar growth. It produced a net income of US$ 3.7 million, 62.7% higher than the year before.

Bci assigned credit to 22 Latin American, 12 Asian, 8 Middle Eastern and African and 29 North American and European countries.

Annual Report 2007

Representative offices Bci has four representative offices abroad: Lima, Peru, managed by Mónica Saba Chaluja Sao Paulo, Brazil, managed by Fernando Flaquer Mexico City, managed by Roberto Oilvieri Hong Kong, China, managed by Antonio Gutiérrez del Alamo These offices have carried out important work in strengthening commercial relations between Bci and the respective countries, particularly the financing of local companies and banks, with an emphasis on foreign trade business. In the case of Hong Kong, Bci’s presence has permitted the development of business with other Asian countries like Thailand, Philippines, Korea and Taiwan.

Banco de Crédito del Perú There has been a cooperation agreement between Bci and Banco de Crédito del Perú since 1995. Under this agreement, in force now for 12 years, the chairman of BCP, Dionisio Romero Seminario, is a member of the board of Bci, while Luis Enrique Yarur Rey is a director of BCP. There has been an active commercial and technical assistance exchange between both institutions resulting from the agreement.

Other alliances Banco Popular Español, to which Bci committed itself to direct financially Chilean companies that operate in Europe, has permitted the establishment of commercial relations with the parent companies of Spanish companies having a presence in Chile, Peru, Brazil, Mexico and the USA. There is a cooperation agreement with Banco Internacional de Costa Rica for developing foreign trade with Chile and promoting reciprocal foreign investment. There is also a cooperation agreement with Banco Credicoop Ltda., Argentina, which has permitted an effective commercial exchange with companies installed in Chile and Argentina.

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