MTN BUSINESS GHANA Enterprise Solutions Portfolio

ABOUT US MTN Business has the most extensive range of converged telecommunications products and services in Ghana, tailored to meet the needs of every business. Solution Areas

Network Solutions Internet & Messaging

To enable and inspire growth

Solutions

Data Center Services Calling Solutions M2M and Security Solutions

Value Added services Cloud Services

Be the choice ICT partner for geographic and market expansion

OUR CAPABILITIES / STRENGTH LOCAL AND INTERNATIONAL NETWORK FOOTPRINT  In Ghana , MTN Business

leverages off MTN’s extensive and widest local

network coverage across its operations which is used for the delivery of our solutions. The transmission links are a combination of Fibre Optic and Microwave Radio which have been carefully designed with resilience and

adequate redundancy to minimize downtimes or mean time to restore (MTTR) and accommodate fail overs.

 Internationally MTN Business provides extensive , innovative international connectivity solutions via its geographical footprint especially in the African market via over 25 MTN operating Companies worldwide.

 MTN has invested substantially into infrastructure with network investments of over USD 2.5 billion dollars in state of the art technologies including multiple terrestrial and undersea submarine fiber cable-West African Cable Station ( WACS) (as part of a consortium) in its quest to ensure prompt delivery of enterprise data solutions for businesses across Africa and beyond.

 International Connectivity Solutions such as MTN Global MPLS and IPLC services are offered to multinationals and ISPs to ensure inter-country

connectivity across various businesses

ENTERPRISE SOLUTION PORTFOLIO Network Solutions

National & International Leased Lines

VPN over Mobile (APN)

MTN Global MPLS

Internet & Messaging Solutions

Dedicated Internet

Data Centre Services

Co- Location Hosting Services

Calling & Messaging

MTN SME Plus bundles

MTN EAZIFON & Hosted PBX

MTN Corporate Bundle

M2M&Security Solutions

Vehicle Tracking

MTN SMART CAM Video surveillance camera

MTN Asset Tracker

Value Added Services

Audio Conferencing & Toll – Free Services

MTN Directory Service

MTN Business Caller Tunez

Mobile Advertising

MTN MultiCaller

Network ,Internet & Connectivity Solutions

MTN DEDICATED INTERNET Dedicated Internet: - This is a service that provides a reliable Internet connections to your sites- local, national and international, 24 hours a day with a dedicated bandwidth to the business

This is suitable for high bandwidth usage client’s whose business relies on internet access. Advantages  High Availability and Reliability  Increased Scalability: Ensures you are on top of new technology offerings while you grow your business  Monitoring and Reporting: delivers detailed graphical reporting of your business network performance.

MTN LEASED LINES Leased lines provide inter branch connectivity either national / international promoting fast and secure data transfer over a dedicated tunnel/ link through the MTN network 24 hours a day.

Features A Secure & Private Line Speed- No Contention, Direct, Symmetrical Reliable- Supported by comprehensive SLA’s

Resilient- Redundancy available in the MTN core Network

EIG EASSy SEACOM SAT3 / WACS

SAFE

 Wide Choice of Speeds

SAT2

MTN GLOBAL MPLS Global MPLS is a world class solution which enables enterprise customers with offices in different locations locally and internationally to link them together and provide a single point of management& Monitoring for the interconnectivity . This service is uniquely

provided by MTN Business in Ghana

M2M & Security Solutions

MTN APN SIM CARDS Personal Computing or Mobile

Devices

distributed in different geographical locations can be linked to the company's data center, databases and servers or the internet using SIM cards via the MTN Network Infrastructure at minimal expense. Some customers include -Microfinance/Banks

eg.

Ahantaman

Rural

Bank to monitor their sales/field staff & ATMs -

EGC to monitor prepaid Electricity meters

-

NHIS to monitor point of sale devices

MTN Network

MTN VEHICLE TRACKING Vehicle tracking system combines the use of automatic vehicle location in individual vehicles or fleet of cars with software that collects data via the MTN Network to provide up to date location information Features Live Mapping Vehicles monitored on a minute by minute basis continually. Views available via a web browser.

Small Form Factor The equipment installed into a vehicle can be hidden. Comprehensive Reporting Reporting information is stored for three months and captures all activities of the vehicle.

MTN SMART CAM This is a smart surveillance solution that uses advanced technology and is compatible with seven (7) types of detectors. The customer is informed when something

happens via alerts. Offered Exclusively to enterprises by MTN Business in Ghana in 2015 . Features allow the customer to

 View your camera’s

view live via mobile phone, tablet,

computer etc.

 Control your SmartCam remotely Store events up to 90 DAYS on cloud Playback previously stored events from a Cloud portal When triggered, the camera records video sends it to the cloud and informs you by call, text message, multimedia message or e-mail in real time.

Asset Tracking MTN Asset Tracking service is a portfolio of devices for securing, monitoring and tracking of valuable assets. The GPS devices transmit information so that users can track their location all the time. With real time GPS tracking systems, satellite mapping is used to show the location of the GPS tracking devices. MTN Business is reinventing the tracking experience...

AssetTrack Bicycle

 Amazingly simple steps to set up a tracking device on your online account at www.trackhab.com  Journey Playback  Plug & Play Device Installation  Simple, friendly and responsive user interface with email & SMS alerts

AssetTrack OBD SmartMate

AssetTrack Personal AssetTrack Motorcycle

Data Center Hosting Service

DATA CENTER CO- LOCATION &HOSTING SERVICES This service allows businesses to host their IT servers in MTN’s state of art Data Center . Companies are therefore relieved from cost of setting up mini IT Server rooms and data centers .This service provides various features and advantages to the business Features Reliable power availability Premise Security High uptime/ availability Efficient running costs Benefits

Outsourced Data Centre Round the clock support Available network resources

Cost Savings

Communication Solutions

MTN CORPORATE MOBILE VOICE &PACKAGES These Packages provide Exciting benefits to businesses such as 1.

Cost effective mobile service management

2.

Close User Group (CUG) service.

3.

Corporate Caller Tunes

4.

A dedicated account manager for your company.

4.

Free Subscription (line) for every new user.

5.

No deposits required on any service. Example – National, IDD and Roaming services.

6.

Call Conferencing

7.

Free Smart Clip Service

8.

Free 25/50/75 SMS for each line under the scheme.

9.

10.

Free roaming activation

Flexibility of bill payment(30 days from bill payment)

MTN EAZIFON MTN Eazifon is a fixed wireless/ portable mobile phone like device that is easy to setup with no hassle for small businesses. Benefits: •

Easy to setup and deploy

•

Extra Handsets /Extensions which can used as a fixed line alternative solution for small offices

•

CUG with other existing/new postpaid mobile lines

•

Simple to Use

SME PLUS BUNDLES “MTN SME Plus” service is a bundled prepaid service for SMEs This service is designed for SMEs who prefer to maintain prepaid accounts to manage their operational expenses in communications and also open to all business minded individuals.

Bundles include Voice, SMS, Data and VAS services. The customer has the choice of choosing from our weekly and monthly bundle packages that suit their business needs

The SME Plus package is made up of three(3) bundles: Classic, Super & Premium

Value Added Services

MTN BUSINESS CALLER TUNEZ  MTN Business Caller Tunez is an aspect of the MTN Caller Tunez where businesses will have the opportunity of using their advertising jingle or mission and vision statement as a jingle played to people who call their staff lines within official hours of work (i.e. 8am – 5pm).  Beyond these hours the individual ring back tone automatically takes over until the next working period  The Business Caller Tunez is aimed at offering alternative advertising channel for businesses to put their message directly to their customers who call their staff on daily basis.  Currently service is only available for Postpaid Corporate Customers ( Prepaid option is being explored)

MTN Multi Caller This is a bulk voice calling service that carries a recorded message to the listener through voice calls The message can be in any language the sender wants it to be. It is a smarter, faster, better, stronger means of communication or advertisement that comes at a cheaper cost to the company or group

• Service can be used for: • • Lead Generation • Event Notifications • Govt and Non Govt. Announcement • Promotions • Service Reminders • Product Promo • Announcements (Church, community school etc.) • Marketing Products & Services • Stock Alerts

Number of Targets per Campaign

Rate per Daily Campaign(GHC)

Campaign-3001- 5000

1200

Campaign-2000-3000

850

Campaign-1001-2000

600

Campaign-501-1000

350

Campaign-200-500

175

Campaign-100-200

75 40

Campaign-50-100

MTN AUDIO CONFERENCE Audio conference allows companies to hold remote meetings via call . Hundreds of attendants can call the bridge number and join in to listen in seamlessly MTN Audio Conference

Features Easy to use interactive voice response system 1000 concurrent capacity No CAPEX just the running costs In partnership with

Benefits Improve remote communication efficiency Enhance remote collaboration Provide higher efficiency of interaction with lower cost

MTN DIRECTORY SERVICE-1188 MTN Directory Service allows cell phones users to access local business phone numbers (and more) via their cell phones while on the go. Available to organizations to register for free to improve visibility and get access to more potential customers . Available to you via 1. Call- By Dialing 1188 2. USSD -*1188# 3. Mobile app- 1188 on Google Play Store 4. Webportal : www.1188.mtn.com.gh

MOBILE ADVERTISING Exciting Channels

Please call me

•

•

In line with emerging world-wide market trends in the Advertising landscape, Advertisers are constantly searching for more precise, direct, measurable, reached and cost effective channels to communicate with their customers.

Voicemail

Me2U Operation

In collaboration with Integrat, MTN Business provides a comprehensive Mobile Advertising Service with the intelligent solution for brands to meet brand promotion and performance . Smartclip

Pay4me

ADVERTISING CHANNELS Start of Call notification (MTN Zone)

Bulk/Dialogue SMS

•

• Targets all MTN subscribers on MTN zone. • Adverts on their phones as a flash message once they initiate a call. • It generates an average of 13 million hits daily.

• larger target audience via SMS. • Customized Sender ID

Your AD

Your AD

End of Call/SMS

Notification: • • •

Account recharge notification

• All MTN subscribers. Callers get to see how much they • are charged and also the duration • of their calls. Adverts are inserted after this Information

Your AD

Targets all subscribers Subscribers get to see adverts when they recharge their MTN account. This channel generates an average of 1.5million hits daily

You AD

Network Infrastructure

CONCLUSION MTN Business is the best in Delivering Enterprise Solutions because we provide 2

1

Superior Customer Experience

The best Human and Infrastructural Resource

3 Tailor Made Enterprise Solutions

•

A superior customer experience to clients via dedicated relationship managers and customer touch points

• An excellent and robust network infrastructure that will enable businesses operate seamlessly

• Development of tailor made mix of enterprise solutions that will solve a business need across the various solution modules

•

And an excellent after sales support that will delight customers

•

• Provision of platforms that provide Innovative and educational solutions to support businesses

Excellent and skilled staff to provide the best support to our businesses.