Meet Office 365 Personal
© 2014 Microsoft Corporation. All rights reserved.
Welcome. About this course: This course introduces you to Office 365 Personal. You will learn what it is, how it compares to the other Office 365 products and the likely selling scenario.
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© 2013 Microsoft Corporation. All rights reserved.
What you will learn. After completing this course, you will be able to: Identify Office 365 Personal key features and benefits Recognize the target customer and selling situation for Office 365 Personal. Identify the differences between Office 365 Personal, Home and University.
© 2013 Microsoft Corporation. All rights reserved.
Office 365 is the Office that does more. Office 365 combines the familiar Office applications with additional services that give you the flexibility of access from virtually anywhere. Office 365 Personal now gives you an option for just you and your devices one PC/Mac and one tablet.
Meet Office 365 Personal Office 365 Personal makes it easier to sell the right Office to the right customer.
For an individual 1 PC/Mac, 1 tablet and 1 smartphone1,2 All the Office applications: Outlook, Word, Excel, PowerPoint, OneNote, Access, Publisher3 1 year subscription
+20GB of OneDrive storage so you can access documents from virtually anywhere, anytime. 60 Skype world minutes/month4 Keep up to date with the latest Office applications and services
$69/year (USD ERP)
Office 365 subscriptions for everyone. There are different types of Office 365 subscriptions. Each Office 365 subscription provides the best value to customers who need to install Office across multiple devices and want additional services.
For individuals 1 PC/Mac + 1 Tablet + 1Smartphone. ($69/year USD ERP)
For households 5 PCs/Macs + 5 Tablets. ($99/year USD ERP)
For higher education students and faculty.5 Up to 2 PCs/Macs/Tablets ($79/4 years USD ERP)
There is a right Office for everyone. Installs
Office 365 Personal
Office 365 Home
Office 365 University5
Home & Business
Home & Student
1 PC/Mac + 1 Tablet!
5 PCs/Macs + 5 Tablets1
2 PCs/Mac/Tablets1
1 PC or Mac only6
1 PC or Mac only6
+20GB
+20GB/user up to 100GB
+20GB
1-year subscription for 1 user
1-year subscription for household
4-year subscription for 1 user
Word, Excel, PowerPoint and OneNote3 Outlook Publisher,3 Access3 Easy smartphone access2: View and edit Word, Excel and PowerPoint documents on the fly. 60 Skype world minutes/month to phones in 60+ countries4 Additional OneDrive: save documents online for easy access and sharing virtually anywhere. Office is always up-to-date with an easy subscription. Renewal required.
Who is Office 365 Personal for?
Who is Office 365 Personal for? Meet Becky. Becky has two devices she wants Office on - her Windows 7 laptop and her Windows 8.1 tablet. She also really likes the idea of accessing her Office documents easily from her iPhone. Office 365 Personal is perfect for Becky’s needs because it gives her all the Office applications on her devices and access to her Office documents wherever she goes.
Comparing Office 365 customer scenarios
How do I help a customer pick the right Office?
Recommend Office
Most customers assume that Office is included with the purchase of a PC. When you tell them that Office does not come with their new PC/Mac and recommend it, customers are 5x more likely to purchase it from you.
Percentage of customers who buy Office when …
Three steps to sell Office 1 2
3
Always ask every customer the following questions to get them interested in buying Office:
Did you know that Office isn’t included on this PC? Do you typically use Outlook, Word, Excel or PowerPoint?
If needed: Excite the customer with key new features that will resonate based on how they use Office.
3
Three steps to sell Office 1
2
3
Lead with the top of the line Office product, Office 365 Home. Office 365 Home is everything you love about Office and more. For $99/year or about $8/month you get:
2
• All the latest Office applications, including Outlook • For up to 5 PCs or Macs PLUS up to 5 tablets • Always up to date with great new features as they become available, like Office Mobile • +20 GB OneDrive online storage • 60 Skype world minutes per month Will that meet your needs?
3
Three steps to sell Office 1
2
3
How did your customer respond? Recommend the right Office to them. I’ll take it!
2 3
Great!
Office 365 Home is the product for them.
Three steps to sell Office 1 2 3
2
3
How did your customer respond? Recommend the right Office to them. Sounds great, but I don’t need Office on that many devices.
In that case it sounds like Office 365 Personal is the one for you. For $69/year, about $6/month, you get all the benefits of Office 365 we discussed with Office 365 Home, only this one is just for you – your 1PC/Mac and 1 tablet. How does that sound?
Recommend Office 365 Personal.
Three steps to sell Office 1
3
How did your customer respond? Recommend the right Office to them. I don’t want a subscription. Or, I only need Office for this 1 PC.
2
In that case it sounds like either Home & Business or Home & Student will work best for you. Do you use Outlook?
Office 2013 is the best option for this customer.
3
Recommend Home & Business 2013 if they want Outlook, Word, Excel, PowerPoint and OneNote. Recommend Home & Student 2013 if they want Word, Excel, PowerPoint and OneNote.
You may hear these questions from your customers.
Frequently asked questions Select to view question and answer.
Why would I want to get a subscription and pay for Office every year? I’m used to buying it once.
Answer: Purchasing Office 365 is the most cost effective solution if you want all the Office applications on multiple devices and additional services. Plus, throughout the life of your subscription, you get ongoing service and product upgrades, such as shared benefits and additional OneDrive storage for household members. To look at it another way, Office 365 Personal gets you Office on your PC/Mac and a tablet for about $6/month. That’s about 2 coffees a month!
Frequently asked questions Select to view question and answer.
I have Office 365 Home, can I switch to Office 365 Personal?
Answer: Yes! However, you will see the change in the number of installs and other subscription benefits immediately. We recommend that you wait until the end of your subscription to make the switch.
Frequently asked questions Select to view question and answer.
What happens if I let my Office 365 subscription expire or don’t renew? What happens to my files?
Answer: The Office applications on the PC or Mac will no longer have full functionality, but you’ll be able to open, view, and print documents. For full Office functionality, you can: • • •
Return to an earlier version of Office. Buy the single PC version of Office. Use the free Office Web Apps on SkyDrive for basic editing.
But Office 365 is such a great deal, why would you not renew?
What you learned. Office 365 Personal is a great value for individuals with multiple devices. You can now: Tell customers about the key benefits of Office 365 Personal. Identify the target customer and selling situation for Office 365 Personal. The differences between Office 365 Personal, Home and University.
Check your understanding.
Quiz: Check your understanding. Max’s family has a Windows 7 laptop and a Windows 8 desktop. He is shopping today for a new Tablet. He wants to install Office on all three devices. What version of Office would you recommend for him? Office 365 University • Office 365 Home • Office 365 Personal •
The correct response is: Office 365 Home Now select the correct response and click Submit.
Quiz: Check your understanding. Which of the following are true statements? Select all that apply.
Office 365 University does not include Outlook, Home does.
Office 365 Home is a 1-year subscription, University a 4-year subscription.
All Office 365 subscriptions allow Office installed on up to 5 PCs or Macs plus select mobile devices.
Office 365 University requires verification of the customer’s eligibility to activate and use the product.
Office 365 Personal is for 1 user with 1 PC/Mac, and 1 Tablet.
The correct responses are the 2, 4, 5: Now select the correct responses and click Submit.
End Notes 1. Applications vary by platform and device. Current Office application versions are Office 2013 for Windows and Office 2011 for Mac. Customers with an active subscription will be entitled to the newest versions when available. Application availability and features may vary by platform and device. Office 365 currently supports PCs running Windows 7 or later; Macs running Mac OS X version 10.6 or later. 2. Office Mobile is available for Windows Phone 7.5 or later; iPhone 4, iPhone 4S, iPhone 5, iPod touch (5th generation) running iOS 6.1 or later. Android phones running Android OS version 4.0 or later. Office Mobile for iPhone is available from the Apple App Store for Office 365 subscribers. Check office.com/information for list of current devices 3. OneNote,Publisher, and Access available on PC only. 4. Skype account required. Excludes special, premium and non-geographic numbers. Calls to mobiles are for select countries only. Skype world minutes available in select countries. See Office.com/information for details. 5. Online eligibility verification required. 6. As of March 2014 current Office application versions are Office Home & Student 2013 and Office Home & Business 2013 for Windows and Office Home & Student 2011 and Office Home & Business 2011 for Mac.
Congratulations! You have completed the course. Please click on Submit Training on the left navigation to end this session and obtain credit for completing the course.
© 2013 Microsoft Corporation. All rights reserved. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
