Invest your money in a tax-efficient way ANZ PIE Fund INVESTMENT STATEMENT | 9 August 2013

anz.co.nz

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Important information (The information in this section is required under the Securities Act 1978.) Investment decisions are very important. They often have long-term consequences. Read all documents carefully. Ask questions. Seek advice before committing yourself.

Choosing an investment

The Financial Markets Authority regulates conduct in financial markets

When deciding whether to invest, consider carefully the answers to the following questions that can be found on the pages noted below: What sort of investment is this?

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Who is involved in providing it for me?

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How much do I pay?

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What are the charges?

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What returns will I get?

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What are my risks?

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Can the investment be altered?

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How do I cash in my investment?

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Who do I contact with inquiries about my investment?

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Is there anyone to whom I can complain if I have problems with the investment?

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What other information can I obtain about this investment?

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The Financial Markets Authority regulates conduct in New Zealand’s financial markets. The Financial Markets Authority’s main objective is to promote and facilitate the development of fair, efficient, and transparent financial markets. For more information about investing, go to fma.govt.nz

In addition to the information in this document, important information can be found in the current registered prospectus for the investment. You are entitled to a copy of that prospectus on request.

This is an investment statement for the ANZ PIE Fund for the purposes of the Securities Act 1978. The information in this investment statement was correct as at 9 August 2013, the date on which this investment statement was issued. ANZ’s General Terms and Conditions apply to services provided by ANZ for the ANZ PIE Fund. You can get a copy of our General Terms and Conditions from our website, anz.co.nz, from any ANZ branch, or by calling ANZ on 0800 269 296. If there is a specific term in this investment statement that is inconsistent with anything in our General Terms and Conditions, the specific term in this investment statement will apply. Investments in the ANZ PIE Fund issued by ANZ Investment Services (New Zealand) Limited do not represent deposits or liabilities of ANZ Bank New Zealand Limited or Australia and New Zealand Banking Group Limited (together ‘ANZ Group’). Neither ANZ Group nor The New Zealand Guardian Trust Company Limited (the ‘Trustee’) stand behind or guarantee ANZ Investment Services (New Zealand) Limited. Investments are subject to investment risk, including possible delays in repayment, and loss of income and principal invested. Neither ANZ Group nor the Trustee will be liable to you for the capital value or performance of your investment.

Do you have a lump sum to invest for a fixed term? Or do you need a call investment with ready access? The ANZ PIE Fund can help you build your wealth in a tax-efficient way.

What’s in this investment statement? Overview Pages 2 to 9

Key terms Pages 10 to 11

More information Pages 12 to 29

An overview of the ANZ PIE Fund ANZ PIE Fund offers significant benefits We can help you achieve your investment goals by offering: • investments connected with New Zealand’s largest bank • tax-efficient savings products • competitive rates of return • flexibility – you choose the investment option that’s best for you

Earn competitive returns We offer you competitive rates of return, whether you choose to invest for a fixed term through our Term Option or prefer the flexibility of our Call Option. For more information, see What returns will I get? on page 18.

You decide the best investment option for you

• low fees.

We offer two different investment options:

Our underlying investments are with New Zealand’s largest bank

• the Call Option gives you the flexibility of ready access to your money

The ANZ PIE Fund only invests in New Zealand dollar deposits with ANZ. This means you are indirectly investing (through the ANZ PIE Fund) in deposits in New Zealand’s largest bank, and one of New Zealand’s largest companies based on profit and assets.

• the Term Option provides you with the assurance of receiving a fixed rate of return for a fixed term. The Term Option is available from 1 October 2013.

Our investments are tax-efficient

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For more information, see Understanding the PIE benefit on page 4 and Tax and your returns on page 20.

Our investment options may be a tax-efficient way for you to invest, depending on your total income and therefore your tax rate. The ANZ PIE Fund is a Portfolio Investment Entity (PIE) for tax purposes, so the maximum tax on an investment in the ANZ PIE Fund is 28%.

You can choose the investment option that suits you best. You can: • have your money available to withdraw at any time • invest your money for a specific period • choose to invest in both investment options. We may offer different categories of units in each investment option from time to time. For more information, see Our investment options on page 9.

What are the main benefits? We can help you achieve your investment goals by offering:

Investments connected with New Zealand’s largest bank

Tax-efficient savings products

Our fees are low The fund currently has no joining fee, no monthly fee, and no management fee, so your rate of return is not reduced by paying fees. For more information, see What are the charges? on page 16.

$ Competitive rates of return

Investing involves risks Investing in the ANZ PIE Fund will involve some risk. For more information, see What are my risks? on page 23.

Your investment is not guaranteed No one guarantees your investment in, or the performance of, the ANZ PIE Fund.

Flexibility – you can choose the investment option that’s best for you

Low fees 3

It’s easy to invest It’s easy to invest in the ANZ PIE Fund. All you need to do is visit your local ANZ branch and our staff will help you.

It’s easy to manage your investment The table below shows the different ways you can operate each investment option when you invest in the ANZ PIE Fund. You can choose the method that’s easiest for you.

Method

Call Option Deposits

Term Option Withdrawals

Check Investment Details

Check Investment Details

ANZ branch ANZ contact centre ANZ Internet Banking ANZ Phone Banking ANZ goMoney If you still have questions about the ANZ PIE Fund after reading this investment statement, contact us.

anz.co.nz

0800 269 296

Branch

Understanding the PIE benefit The ANZ PIE Fund operates under the Portfolio Investment Entity (‘PIE’) special tax rules. This means that the maximum tax rate applied to income earned in the ANZ PIE Fund is 28%. If you are paying income tax at a rate of 30% or 33%, you’ll benefit from the difference between your income tax rate and the maximum PIE tax rate. The rate at which your income earned from the ANZ PIE Fund is taxed is called your prescribed investor rate (‘PIR’). You may also benefit if you have a PIR of 10.5% or 17.5%. Look at our case studies to see examples of how you might benefit by investing in the ANZ PIE Fund.

Deciding to invest in the ANZ PIE Fund If your PIR is lower than your current income tax rate, then you may receive greater after-tax returns in the ANZ PIE Fund than from a traditional bank deposit. Before making your investment decision, you should compare your PIR with your income tax rate to work out if the ANZ PIE Fund will offer you a better effective rate of return. For more information on how to work out your PIR, see Tax and your returns on page 20.

Understanding the effective rate of return The effective rate of return is the rate you would need to earn on a traditional bank deposit taxed at your income tax rate to achieve the same after-tax return you can achieve by investing in the ANZ PIE Fund taxed at your PIR.

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Investments in the ANZ PIE Fund are taxed at your PIR (the maximum PIR is 28%). Our case studies assume your income tax rate is higher than your PIR (that is, 30% or 33%), and that this is the rate at which you would pay tax on a traditional bank deposit.

Case Study 1

Individual investor with a taxable income between $48,001 and $70,000 Stacey has $75,000 she would like to invest. She earns $65,000 of taxable income per year and her income tax rate is 30%. This means Stacey would pay 30% income tax on her bank deposit. Stacey can invest in a traditional bank deposit or the ANZ PIE Fund. Both options are offering a rate of 5% per year. Stacey wants to know if she will benefit from an investment in the ANZ PIE Fund, so she compares the effective rate of return of the ANZ PIE Fund to the actual return on the traditional bank deposit. Stacey works out that her PIR is 28%. Investment ownership

Taxable income

Income tax rate

PIR

Individual

$48,001 to $70,000

30%

28%

Offered rate of return

Effective rate of return* for investment in the ANZ PIE Fund if taxed at her PIR of 28% instead of her income tax rate of 30%

The benefit to Stacey of investing through the ANZ PIE Fund

5.00%

5.14%

0.14%

* The calculation assumes that the return is paid quarterly and is not compounded.

Stacey’s effective rate of return in the ANZ PIE Fund is 0.14% higher than what she would receive from a traditional bank deposit because of the tax benefit offered by the ANZ PIE Fund. 5

Case Study 2

Individual investor with a taxable income above $70,000 Ryan has $100,000 he would like to invest. He earns $112,000 of taxable income each year and his income tax rate is 33%. This means Ryan would pay 33% tax on the interest he earns from a standard bank deposit account, or 28% tax on his returns in the ANZ PIE Fund. Ryan can invest in a traditional bank deposit or the ANZ PIE Fund. Both options are offering a rate of 5% per year. Ryan wants to know if he will benefit from investment in the ANZ PIE Fund, so he compares the effective rate of return of the ANZ PIE Fund to the actual return on the traditional bank deposit. Ryan works out that his PIR is 28%. Investment ownership

Taxable income

Income tax rate

PIR

Individual

$70,000+

33%

28%

Offered rate of return

Effective rate of return* for investment in the ANZ PIE Fund if taxed at his PIR of 28% instead of his income tax rate of 33%

The benefit to Ryan of investing through the ANZ PIE Fund

5.00%

5.37%

0.37%

* The calculation assumes that the return is paid quarterly and is not compounded.

Ryan’s effective rate of return in the ANZ PIE Fund is 0.37% higher than what he would receive from a traditional bank deposit because of the tax benefit offered by the ANZ PIE Fund. 6

Case Study 3

Individual investor with a salary income below $48,000 and total income of less than $70,000 Joan has salary income of between $14,001 and $48,000. Joan has recently received an inheritance that she can invest to derive investment income. Once invested, her total income (including investment income) would be less than $70,000. Joan can invest in a traditional bank deposit or the ANZ PIE Fund. Both options are offering a rate of 5% per year. If Joan invests in a traditional deposit product, her income tax rate would be 30% because it is based on her total taxable income. Joan wants to know if she will benefit from an investment in the ANZ PIE Fund, so she compares the effective rate of return of the ANZ PIE Fund to the actual return on the traditional bank deposit. She works out that she can elect a PIR of 17.5%. Investment ownership

Salary income

Total income

Income tax rate

PIR

Individual

Less than $48,000

Less than $70,000

30%

17.5%

Offered rate of return

Effective rate of return* for investment in the ANZ PIE Fund if taxed at her PIR of 17.5% instead of her income tax rate of 30%

The benefit to Joan of investing through the ANZ PIE Fund

5.00%

5.89%

0.89%

* The calculation assumes that the return is paid quarterly and is not compounded.

Joan’s effective rate of return in the ANZ PIE Fund is 0.89% higher than what she would receive from a traditional bank deposit, because she is able to elect for her investment to be taxed at the PIR of 17.5%. 7

Case Study 4

Investments by trustees on behalf of a trust Margot (a trustee) wants to make the maximum possible return for a trust she manages. She is not 100% sure if the income is currently taxed at the trustee income tax rate (33%) or the beneficiary income tax rate (30% or 33%). Either way, the trust is paying 30% or 33% on its income from its current bank deposits. Margot can invest the trust’s funds in a traditional bank deposit or the ANZ PIE Fund. Both options are offering a rate of 5% per year. Margot compares the effective rate of return the trust would receive from the ANZ PIE Fund at a 28% PIR, to the actual returns the trust is currently receiving on traditional bank deposits (at tax rates of 30% or 33%). Investment ownership

Trustee income tax rate

Beneficiary income tax rate

PIR

Trustees of a trust (excluding charitable trusts)

33%

30% or 33%

28%

Offered rate of return

Effective rate of return* for investment in the ANZ PIE Fund if taxed at a PIR of 28% instead of an income tax rate of 30%

The benefit for the trust of investing through the ANZ PIE Fund

5.00%

5.14%

0.14%

* The calculation assumes that the return is paid quarterly and is not compounded.

Offered rate of return

Effective rate of return* for investment in the ANZ PIE Fund if taxed at a PIR of 28% instead of an income tax rate of 33%

The benefit for the trust of investing through the ANZ PIE Fund

5.00%

5.37%

0.37%

* The calculation assumes that the return is paid quarterly and is not compounded.

The effective rate of return in the ANZ PIE Fund will be higher than what the trust would receive from a traditional bank deposit because of the tax benefit offered by the ANZ PIE Fund, where the maximum PIR is 28%. If the trust has beneficiaries with lower tax rates, Margot could also get professional advice to work out whether a lower PIR may be suitable, resulting in a greater effective rate of return.

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Our investment options Each investment option has different features, summarised in the table below. You choose which option is best for you, or you can choose a mix of both. Feature

Call Option

Term Option (available from 1 October 2013)

Summary

Choose the Call Option if you want tax-effective, competitive rates of return and easy access to your money.

Choose the Term Option if you want a tax-effective investment and competitive returns, and you don't need on-call access to your money. You have the added benefit of certainty of fixed returns over a set period of time.

Investments

New Zealand dollar interest-bearing deposits with ANZ.

New Zealand dollar interest-bearing deposits with ANZ.

Fees

No joining fee

No joining fee

No monthly fee

No monthly fee

No management fee

No management fee

No exit fee

A reduced rate of return will apply if you withdraw before the end of your agreed term. For more information, see What are the charges? on page 16.

Service charges may apply to some transactions on your investment. For more information, see What are the charges? on page 16.

Term

You don’t have to invest for a specific term and you can withdraw your money at any time through:

Service charges may apply to some transactions on your investment. For more information, see What are the charges? on page 16. You choose the term that suits you best – you can invest for any period we offer.

• ANZ Internet Banking • ANZ Phone Banking • visiting any ANZ branch. Rate of return

You earn income on every dollar, no matter how much you invest. The rates of return can change at any time. Contact ANZ on 0800 269 296 to find out the current rates of return.

Your rate of return is locked for the term, so you know exactly how much income your investment will generate. Reduced rates of return apply on early withdrawals.

Distributions

We pay distributions to investors at the end of each quarter, on each distribution date.

You choose whether your distributions are paid to you in cash or paid to you in units that are added to your investment. We pay distributions at the end of each quarter, on each distribution date.

Investment requirements

You must invest at least $500 when you first join. The minimum additional investment amount is $1.

You must invest at least $10,000 when you first join.

You must hold at least 500 units at any time in each category in the Call Option. The purchase price for units is fixed at $1 per unit.

The minimum additional investment amount is $10,000. You must hold at least 10,000 units at any time in each category of units in the Term Option. The purchase price for units is fixed at $1 per unit.

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Terms used in this investment statement ANZ

ANZ Bank New Zealand Limited. ANZ Bank New Zealand Limited is the administration manager and the promoter of the ANZ PIE Fund.

ANZ Investment Services (New Zealand) Limited

ANZ Investment Services (New Zealand) Limited is the Manager of the ANZ PIE Fund. ANZ Investment Services (New Zealand) Limited is a wholly owned subsidiary of ANZ.

attributed PIE income

the amount of income attributed to you by PIEs (including the ANZ PIE Fund) in an income year.

asset class

a group of assets with the same or similar features and behaviours. The Fund invests in a single asset class, New Zealand dollar deposits with ANZ.

Call Option

an investment option in the ANZ PIE Fund with no specified term and a rate of return that may change from time to time. You can withdraw your money at any time.

category

units in an investment option that have the same key features or characteristics. Units in the same category can be issued at different times. Find out about the categories we currently offer in each investment option at any ANZ branch or at anz.co.nz.

distribution

an investor’s share of the income of the ANZ PIE Fund. We pay distributions by allocating additional units in that investment option, or alternatively, if requested, in cash to investors in the Term Option, less any adjustments for tax.

distribution date

the day on which we pay distributions to investors. The distribution dates are at the end of each calendar quarter (each 31 March, 30 June, 30 September and 31 December). We will also pay distributions to investors in the Term Option on the scheduled withdrawal date and the early withdrawal date if there is a full withdrawal from a Term Option category. We will pay distributions to investors in the Call Option who choose to close their investment on the date the final payment is made. For more information, see What returns will I get? on page 18.

FMA

the Financial Markets Authority, the independent Crown entity responsible for regulating New Zealand’s financial markets.

income tax

tax payable to the government on money you earn and profits you make.

investment option

the ANZ PIE Fund has two investment options – the Call Option and the Term Option. You can hold units within a category of these two investment options.

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Manager

the company that administers the ANZ PIE Fund, and selects and manages its investments. ANZ Investment Services (New Zealand) Limited is the Manager of the ANZ PIE Fund. In this investment statement, the Manager is also referred to as ‘we’, ‘our’, ‘us’ or ‘ANZ Investment Services (New Zealand) Limited’. ANZ Investment Services (New Zealand) Limited is a wholly owned subsidiary of ANZ.

market

in financial terms, a broad term describing all possible buyers and sellers of all relevant financial investments or investment products.

Portfolio Investment Entity (PIE)

a company, superannuation fund, unit trust, or group investment fund registered with Inland Revenue to allow tax on investment income at the PIR of its investors, rather than at its own tax rate. PIEs also have different rules about what is, and isn’t, taxable.

prescribed investor rate (PIR)

the investor’s tax rate for attributed PIE income, which is the rate a PIE uses to calculate and pay tax on that investor’s taxable income.

promoter

a person who is key to the development of a plan or programme for offering securities to the public. The directors of a company or other corporate body that is a promoter are also promoters.

rate of return

the rate at which we pay income on your investment. For more information, see What returns will I get? on page 18.

return

the total amount that you receive on your investment in the ANZ PIE Fund, which includes the capital you invested, and any income earned on that investment, less tax payable. The returns of each category of units may be different.

risk

the chance that an outcome, for example the change in value or income received from an investment, will be different than expected.

statutory management

when a government agency appoints a representative to take control and manage a company’s business, usually because it is in the wider public interest to do so.

taxable income

an amount of income that is included in calculating how much tax a person should pay.

term

the duration of an investment in the Term Option.

Term Option

an investment option in the ANZ PIE Fund with a fixed term and a fixed rate of return. You may make an early withdrawal during the term if you have approval from the Manager. If you make an early withdrawal, a reduced rate of return may apply.

Trust Deed

an agreement between the Trustee and the Manager. The Trust Deed records each party’s rights and responsibilities, and requirements for managing the ANZ PIE Fund. By joining the ANZ PIE Fund, you agree to be bound by the terms of the Trust Deed and have the rights set out within it.

Trustee

currently The New Zealand Guardian Trust Company Limited. The Trustee is independent of the Manager and supervises how the Manager runs the ANZ PIE Fund, for the benefit of you and other investors.

unit

a portion of the value of a unit trust. You receive units each time money is paid into your investment. The purchase price of each unit is fixed at $1.

unit trust

a form of collective investment under a trust deed and governed by the Unit Trusts Acts 1960, where the underlying value of the trust’s assets are divided into units. Each investor holds a number of units representing their level of investment. The ANZ PIE Fund is a unit trust.

you

any existing, or potential investor in the ANZ PIE Fund. For an investor or potential investor aged 17 and under, this also includes parents or guardians.

The prospectus contains a fuller list of terms and their meanings.

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More information on the ANZ PIE Fund

What’s in this section?

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What sort of investment is this?

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Who is involved in providing it for me?

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How much do I pay?

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What are the charges?

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What returns will I get?

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What are my risks?

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Can the investment be altered?

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How do I cash in my investment?

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What other information can I obtain about this investment?

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What sort of investment is this? The ANZ PIE Fund is a unit trust

Investing is easy

The ANZ PIE Fund is a unit trust established under the Unit Trusts Act 1960. Your investment in the ANZ PIE Fund is pooled with the investments of other investors.

It’s easy to invest in the ANZ PIE Fund. All you need to do is visit your local ANZ branch and our staff will help you.

Your investment in the investment options will be represented by units. You receive units each time money is paid into your investment. The purchase price of each unit is fixed at $1 per unit. We offer two investment options in the ANZ PIE Fund – the Call Option and the Term Option. The Term Option is available from 1 October 2013. You can invest in either or both investment options. See Our investment options on page 9 for a summary of the different features. Our investment options (and the categories within them) may have different rates of return. We calculate distributions at the end of each calendar quarter according to the category of units that you hold, unless you withdraw your units before the end of the quarter. See What returns will I get? on page 18 for more information. Each investment option only invests in New Zealand dollar interest-bearing deposits with ANZ.

You need to be in New Zealand to invest in the ANZ PIE Fund.

Other information about the ANZ PIE Fund The ANZ PIE Fund is not a foreign investment PIE. We can stop offering any category of units in an investment option or introduce new categories of units from time to time without notice to you. The rates of return we offer reflect the rates on interest-bearing deposits offered by ANZ and may change from time to time without notice to you. See What returns will I get? on page 18 for more information.

Who is involved in providing it for me? The ANZ PIE Fund is a unit trust, set up under the Unit Trusts Act 1960. The ANZ PIE Fund was established by an amended and restated Master Trust Deed dated 19 March 2008 (and amended on 11 February 2009, 20 August 2010, 31 March 2011, 19 August 2011, 17 August 2012 and 9 August 2013). We can amend the Trust Deed from time to time with the agreement of the Trustee. The ANZ PIE Fund has been in operation since 1 April 2008.

The New Zealand Guardian Trust is the Trustee The New Zealand Guardian Trust Company Limited is licensed to act as trustee of the ANZ PIE Fund, as well as other financial products. The Trustee is required to supervise what the Manager does to administer and manage the ANZ PIE Fund. The law requires the Trustee to act with the care, diligence, and skill of a prudent person whose job is to act as a trustee. The Trustee has been granted a licence under section 16(1) of the Securities Trustees and Statutory Supervisors Act 2011 to act as a trustee for debt securities, unit trusts, and KiwiSaver schemes, and

as a statutory supervisor for participatory securities. The licence is for a term expiring 16 March 2018. A copy of the Trustee’s licence, including the conditions on the licence, can be obtained: • at the FMA’s website: fma.govt.nz by clicking on ‘Help Me Comply’, ‘Trustees’, ‘Licensed Trustees and Statutory Supervisors’, ‘The New Zealand Guardian Trust Company Limited’ • on the Trustee’s website: guardiantrust.co.nz. All conditions and reporting obligations have been duly satisfied by the required dates. If you have any queries about the licence, please contact the Trustee in the first instance. The Trustee has appointed Fund Nominees Limited as its custodian for the ANZ PIE Fund. You can contact the Trustee at its address shown on page 29. The Trustee’s address may change from time to time. Find out the current address at business.govt.nz/companies by searching for The New Zealand Guardian Trust Company Limited on the companies register, or by calling the Trustee on 0800 801 135. 13

ANZ Investment Services (New Zealand) Limited is the Manager

ANZ is the administration manager and the promoter

ANZ Investment Services (New Zealand) Limited manages the ANZ PIE Fund. The Manager has been a manager of unit trusts since 17 September 1990.

ANZ performs registry and administration services for the ANZ PIE Fund. It is also the promoter of the ANZ PIE Fund. At the date of this investment statement, you can contact ANZ at:

As at the date of this investment statement the directors of ANZ Investment Services (New Zealand) Limited are: Antonia Margaret Watson of Auckland John Robert Body of Auckland Kerri-Ann Thompson of Auckland Lynne Marie Sutherland of Wellington The directors of ANZ Investment Services (New Zealand) Limited are senior managers within the ANZ Group. You can contact us and our directors at our address shown on page 29. Our address and our directors may change from time to time. Find the current list of directors and our current address at business.govt.nz/companies by searching for ANZ Investment Services (New Zealand) Limited on the companies register, or by calling us on 0800 269 296.

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Level 10 170–186 Featherston Street PO Box 781 Wellington 6011 Each director of ANZ is also a promoter of the ANZ PIE Fund. At the date of this investment statement, the directors of ANZ are: Antony John Carter of Auckland, New Zealand David Duncan Hisco of Auckland, New Zealand John Frederick Judge of Auckland, New Zealand Michael Roger Pearson Smith of Melbourne, Australia Norman Michael Thomas Geary of Auckland, New Zealand Shayne Cary Elliott of Melbourne, Australia Joan Withers of Auckland, New Zealand ANZ’s directors may be contacted at ANZ’s address shown above. ANZ’s address may change from time to time. Find out the current address at business.govt.nz/companies by searching for ANZ Bank New Zealand Limited on the companies register, or by calling ANZ on 0800 269 296.

How much do I pay? Payment amounts We can set minimum and maximum payment amounts. You can make payments to us at any time using any of the methods shown in the table under the heading It’s easy to manage your investment on page 4. The current requirements are listed in the table below: Requirement

Call Option

Term Option

Unit purchase price

$1 per unit

$1 per unit

Minimum initial investment amount

$500

$10,000

Minimum additional investment amount

$1

You can’t top up a Term Option investment You can create a new Term Option investment at any time Each new Term Option investment must be at least $10,000.

Minimum number of units in your investment

500 per category in the Call Option.

10,000 per category in the Term Option.

Investment methods for initial investment

You must make your first investment at an ANZ branch.

You must make your first investment at an ANZ branch.

Investment methods for additional investments

any ANZ branch

any ANZ branch

ANZ Internet Banking (through bank mail)

ANZ contact centre

ANZ contact centre

Other information about payments We process payments on the day we receive them. If that day is not a business day, we process them on the next business day. If you fail to make a payment, or a payment is dishonoured or reversed, we will not issue units for that payment, and we will cancel any units relying on that payment. A service charge may apply. See What are the charges? on page 16 for more information. We can change or waive minimum or maximum investment amounts and the minimum number of units you must hold. We will provide reasonable notice to you of these changes and let you know if you need to adjust your investment to meet the new amounts.

We can reject payments at any time, at our discretion. We have to reject payments in certain circumstances, such as when the value of units falls below $1 per unit, or if it would cause the PIE status of the ANZ PIE Fund to be threatened. If we reject your payment, we will return your application money. If you do not satisfy our application requirements when you first join the ANZ PIE Fund, we may close your investment and return your money to you. Investors can’t hold more than 20% of the units in the ANZ PIE Fund. See the prospectus for more information about payments.

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What are the charges? You pay no joining or management fees.

Service charges Service charges may apply to your investment, including if you use ANZ Internet Banking. The service charges are set out in the ANZ Fees and Charges booklet – you can get a copy in any ANZ branch. This information is also available on ANZ’s website. If you want to do something that isn’t described in ANZ’s Fees and Charges booklet, we may charge a fee for this extra activity. Wherever possible, we’ll tell you what this fee will be before you have to pay it.

Term Option – reduced rate of return on early withdrawal If we agree to let you withdraw some or all of your money from an investment in a Term Option category before the end of its term, the rate of return you get on that amount can be reduced by 3% per year, to a minimum of 0% per year. The reduced rate of return will apply: • to any income earned from the start date of the investment up to and including the date of withdrawal (even if you have already received that income and PIE tax has been paid by the Fund for that income) • only to the amount withdrawn, if you withdraw only part of your investment • regardless of: the original investment term, the time remaining to maturity, and the amount being withdrawn. The reduced rate of return on your investment in a Term Option category will have the following results. • If you make a full withdrawal, we will, on the day the withdrawal is made:

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• If you make a partial withdrawal, we will, as required: –– adjust the next distribution of income you receive from that Term Option category by applying the reduced rate of return (referred to below as the ‘rate adjustment amount’) –– adjust your remaining investment in the same Term Option category to repay us any rate adjustment amount that, at the time of the withdrawal, is not covered by the income accrued and not yet paid on that Term Option category. The rate adjustment amount is calculated as follows: Rate adjustment amount

=

amount × period of × adjustment withdrawn investment rate up to date of withdrawal The ‘adjustment rate’ is the lower of the agreed rate of return or 3%. The reduced rate of return does not reduce any PIE tax attributable to you that has already been paid by the ANZ PIE Fund. You will not be able to recover any PIE tax already paid if you have made a full withdrawal and we need to take any part of the rate adjustment amount from the principal amount we pay to you. You will not be able to recover any PIE tax already paid if you have made a partial withdrawal and we need to take any part of the rate adjustment amount from your remaining investment.

–– make, and adjust, the distribution from that Term Option category by applying the reduced rate of return (referred to below as the rate adjustment amount)

The reduced rate of return does not apply to any balance remaining after a partial withdrawal is made, unless further partial withdrawal requests are made at a later date.

–– adjust the amount paid to you to the extent that the distribution does not cover the reduced rate of return.

We may decide not to apply the reduced rate of return when we agree your early withdrawal.

Example calculation for full withdrawal: You invest $10,000 in a Term Option category for three years and your agreed rate of return is 5% per year. We agree after one year to let you withdraw all the money you invested. The date of withdrawal is a distribution date. The reduced rate of return calculation will apply to the full investment. This means that you are only entitled to a rate of return of 2% per year (the original agreed rate of 5% less the 3% reduction) on your investment for that one year period.

$10,000 Amount withdrawn: full balance ($10,000)

×

1 Period of investment: 1 (365 days invested / 365 days in year)

×

3% Adjustment rate: 3% (as 3% is lower than 5%)

=

$300.00 Rate adjustment amount

In this example, the value of your investment at time of withdrawal would be $10,000 plus $500 of interest at the agreed rate less the rate adjustment amount of $300 = $10,200. The net outcome is that you will receive $200 on your $10,000 investment for the year. This is equal to 2% per year, or the difference between 5% and the agreed 3% reduction rate. Contact ANZ on 0800 269 296, or visit any ANZ branch for more information. Or you can contact the Manager at our contact details on page 29.

Other things to know about charges Ordinarily, ANZ pays the Manager a management fee and the Trustee a trustee fee. These fees are not paid out of your investments in the ANZ PIE Fund and are not a charge to you. However, if ANZ does not pay the trustee fee, the trustee fee may be paid from the ANZ PIE Fund. If the trustee fee was paid from the ANZ PIE Fund, this could affect your returns.

We do not currently charge an issue or entry fee, a withdrawal fee, a switching fee, or a transfer fee for the Call Option, or an issue, entry, or transfer fee for the Term Option. If we give one month’s notice to investors, we can introduce new fees provided they comply with the Trust Deed. See the prospectus for more information about charges.

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What returns will I get? The ANZ PIE Fund invests in interest-bearing deposits with ANZ. We are legally responsible for paying you your returns. We do not guarantee any amount of returns. Your returns depend on: • your rate of return

Taxes The amount of tax you pay depends on your personal circumstances and the PIR you advise to us. By investing in the ANZ PIE Fund, you may be able to take advantage of a lower tax rate than your income tax rate. See Tax and your returns on page 20 for more information.

• taxes.

Your rate of return The rate of return offered by the ANZ PIE Fund may be influenced by: • the investment option and category of units you choose • the rate of return you choose from the available rates • the duration of your investment • the amount you invest.

A summary of your returns The table below summarises the returns for each investment option. See the prospectus for more information. Feature

Call Option

Term Option

What returns will you get?

We pay you the amount you originally invested and any income you’ve earned on that amount, less tax. The price of each unit on withdrawal will be the lesser of $1 or the net asset value of a unit.

We will pay you the amount you originally invested and any income you’ve earned on that amount, less tax. The price of each unit on withdrawal will be the lesser of $1 or the net asset value of a unit.

There are no reserves or retentions that affect your returns. What is your rate of return?

There are no reserves or retentions that affect your returns.

ANZ sets the rate of return and can change it from time to time, without notice to you.

The rate of return is agreed at the beginning of your investment and applies for the term of your investment.

You can find out the current rates of return from any ANZ branch, at anz.co.nz or by calling ANZ on 0800 269 296.

You can find out the current rates of return from any ANZ branch, at anz.co.nz or by calling ANZ on 0800 269 296. If you make a withdrawal before your term ends, your rate of return will be reduced. See What are the charges? on page 16 for more information.

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Feature

Call Option

Term Option

How are your returns calculated?

On each distribution date for each category in the Call Option, we:

On each distribution date for each category in the Term Option, we:

• determine the income accrued during the quarter (‘available income’) to distribute to investors under the distribution policy

• determine the income accrued during the quarter (‘available income’) to distribute to investors under the distribution policy

• allocate the available income to you in proportion to:

• allocate the available income to you in proportion to:

–– the amount of available income accrued on each day during that quarter, and

–– the amount of available income accrued on each day during that quarter, and

–– the number of units you held on each day in each category during that quarter.

–– the number of units you held on each day in each category during that quarter.

• pay that income to you by issuing you additional units in that category, not by paying money. We work out the number of additional units by dividing your share of the available income by the unit purchase price • determine the amount of any tax adjustment to be made to reflect tax paid or payable by the ANZ PIE Fund on income attributed to you at your PIR (‘adjustment amount’) • cancel units you hold in the category of your investment in the Call Option in a number equal to that adjustment amount. You will receive no payment for those cancelled units. When do you get paid your returns?

We pay your income to you in distribution payments every quarter on the distribution dates. We pay by issuing you units in the category of your investment in the Call Option (unless you make a full withdrawal). If the distribution date does not fall on a business day, we will pay you on the last business day before the end of the quarter. You can withdraw the money you invest at any time. See How do I cash in my investment? on page 26 for more information.

• pay that income to you by issuing you additional units in that category, or if you have requested, by paying you money. We work out the number of additional units by dividing your share of the available income by the unit purchase price • determine the amount of any tax adjustment to be made to reflect tax paid or payable by the ANZ PIE Fund on income attributed to you at your PIR (‘adjustment amount’) • cancel units you hold in the category of your investment in the Term Option in a number equal to that adjustment amount. You will receive no payment for those cancelled units. We pay your income to you every quarter on the distribution dates and at the end of the term of your investment. We pay by issuing you units in the category of your investment in the Term Option, or by paying you money. If the distribution date does not fall on a business day, we will pay you on the next business day. You can choose whether you want to have your distributions paid to you or reinvested. If you want your distributions reinvested, the new units will be in the same category of your investment in the Term Option and will have the same or similar term as the investment they relate to. At the end of the term we will automatically reinvest your investment for the same or a similar term, unless you ask us not to. See How do I cash in my investment? on page 26 for more information.

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Feature

Call Option

Term Option

What if you make a withdrawal?

If you choose to close your investment, we will pay distributions to you on the date the final payment is made. If you only withdraw part of your investment, we will make the distribution payment to you on the next distribution date.

If you withdraw all your investment in the Term Option, we will make the distribution payment to you on the day we make your withdrawal payment to you. If you only withdraw part of your investment, we will make the distribution payment to you on the next distribution date. If you make a withdrawal before your term ends, your rate of return will be reduced. See What are the charges? on page 16 for more information.

Tax and your returns The ANZ PIE Fund is a Portfolio Investment Entity (‘PIE’). The ANZ PIE Fund’s taxable income is shared by its investors based on the number and category of units they hold and those units’ rate of return.

If you give us a PIR that:

We use your prescribed investor rate (‘PIR’) to calculate how much tax to pay on your share of the ANZ PIE Fund’s taxable income. We pay this tax for you from your investment by cancelling units in your investment equal to the value of the tax you need to pay. We will do this:

• is too high, you will not be able to claim a refund of overpaid tax from Inland Revenue.

• at the end of each quarter on each distribution date

Inland Revenue can require us to use a different PIR if they consider that you have given us an incorrect PIR.

• when you withdraw all of your investment • when you switch all of your investment from a category of units to another category of units.

You need to tell us your PIR You need to tell us your PIR and let us know if it changes. You also need to tell us your IRD number. If you don’t give us both your PIR and IRD number, we will apply the default PIR of 28%. The information in this section helps you work out your PIR.

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• is too low, you may need to file a tax return and be responsible for paying any additional tax, penalties, and interest

See You may need to pay more money to Inland Revenue, the Trustee, or us on page 22 for more information.

If you give us the correct PIR, we will pay the correct amount of tax for you on your share of the ANZ PIE Fund’s taxable income. Most investors who are individuals (and not trustees of trusts) will not need to pay any further tax or fill out a tax return for this attributed PIE income. Seek advice from a tax professional to determine if you need to file a tax return and have further tax to pay.

Your prescribed investor rate if you’re an individual Trustees of trusts are not individuals and should read the information under Your prescribed investor rate if you’re not an individual below. Your PIR is Your PIR is

No

Are you a New Zealand tax resident?

28% 28%

Yes

In either of the two income years before the relevant year was your taxable income $14,000 or less?

In either of the two income years before the relevant year was your taxable income $48,000 or less?

No

Yes

Yes

Was your total taxable income and attributed PIE income (after deducting any attributed PIE loss)* in that year $48,000 or less?

Was your total taxable income and attributed PIE income (after deducting any attributed PIE loss)* in that year $70,000 or less?

No

Yes

Yes

Your PIR is

Your PIR is

10.5%

No No

No

No

Your Your PIR PIR is is

28%

Your PIR is

28%

Your PIR is

28%

17.5%

If having considered the two previous income years you qualify for two rates, your PIR is the lower rate. * Your attributed PIE income or loss for an income year is the amount of income or loss attributed to you by PIEs (including the ANZ PIE Fund) in that income year, as recorded in the tax certificates issued by PIEs to you at the end of each income year. An income year generally runs from 1 April of the previous year to 31 March of the current year.

Your prescribed investor rate if you’re not an individual Are you a New Zealand tax resident company, unit trust, charity, superannuation scheme, PIE or PIE investor proxy?

Your PIR is 0%. You will need to pay any tax on your attributed PIE income yourself.

Are you a New Zealand resident trustee (other than of a charitable trust)?

Seek advice from a tax professional to help you choose the PIR that best suits your beneficiaries.

Superannuation schemes that are trusts may select another PIR – see below.

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If you’re investing with another person

Other information about returns

If you are investing jointly with another person and your PIRs are the same, tell us which investor to attribute the income to and the applicable PIR. If your PIRs are not the same, we must attribute the income to the investor with the highest PIR. If you don’t make a selection, we attribute the income to the first named investor at the default rate of 28%.

We must stop paying distributions to you (by way of additional units) if we have confidential information that would be likely to have a material adverse effect on the price of units if it was publicly available.

You may need to pay more money to Inland Revenue, the Trustee, or us

We can require you to withdraw your units in certain circumstances. See We can require you to withdraw your units on page 24 for more information. Requiring you to withdraw your units will affect your returns.

You may need to complete a tax return and pay additional tax to Inland Revenue, and penalties and interest might apply, if you: • tell us a PIR lower than the one that should have applied to you • fail to advise us of an increase in your PIR • tell us an incorrect IRD number • fail to advise us that you are no longer a New Zealand tax resident. Apart from payments to us, the Trustee, or Inland Revenue for outstanding taxes, you won’t need to pay any money to any person beyond what you’ve invested.

Get advice if you’re uncertain How an investment in the ANZ PIE Fund affects your tax may depend on your individual circumstances. Ask a tax professional if you’re uncertain.

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We can suspend withdrawals of units in some circumstances; such as if we think it would be prejudicial to investors to make the withdrawals.

We can adjust the number of your units to reflect tax paid or payable by the ANZ PIE Fund on income attributed to you. See Other information about withdrawals on page 27 for more information. Your attributed PIE income will be counted towards your income when working out whether you are eligible for Working For Families Tax Credits and student allowances. From 1 April 2014 it will be taken into account when working out how much you have to pay in student loan repayments and from 1 April 2015 it will be taken into account for child support payments. See the prospectus for more information about returns.

What are my risks? The ANZ PIE Fund is an investment, and is subject to investment risk, including possible delays in repayment, and loss of income and the amount you invested. The key risks are that you will not be repaid some or all of your investment or returns. The main reasons this could happen are set out below. Consider these risks carefully in light of your own circumstances, and get advice from your financial adviser before you decide whether to invest.

Your ANZ PIE Fund investment is concentrated The ANZ PIE Fund invests only in New Zealand dollar deposits with ANZ. The ANZ PIE Fund has a single issuer and a single asset class. As a result, the investment options may be subject to higher credit and default risks than if the ANZ PIE Fund invested in a diversified portfolio.

Changes to PIE status may affect your returns Changes to PIE status, or to tax and other legislation, may affect the returns that you receive. For example, if the ANZ PIE Fund loses PIE status, it will be taxed as a widely held unit trust, at 28%, rather than in respect of each investor’s PIR.

Investment performance is subject to market risk Changes in the economy or financial markets directly affect investment performance. For example, the performance of the global economy and changes in the market could cause rates of return to fall.

Changes to the investment options may affect your returns We can make changes to the investment options, provided that those changes are allowed by the Trust Deed. Possible changes include changes to the investment policy, fees and expenses, and minimum investment amounts. We can also add or close investment options. These changes may affect the level of risk and returns you can expect.

Legal and regulatory change may affect your returns Changes to laws, regulations, codes of practice or policies, or the way they are applied, could affect the ANZ PIE Fund or ANZ in substantial and unpredictable ways. If the law changes and the Trust Deed allows us to, we will change the ANZ PIE Fund and our Investment Options to fit.

Your returns depend on the stability of ANZ The ANZ PIE Fund invests solely in New Zealand dollar deposits with ANZ. Any event or circumstance affecting ANZ’s ability to pay interest on, or to repay, the ANZ PIE Fund’s investments with ANZ will affect the ANZ PIE Fund’s ability to make payments to you. Like other businesses, ANZ is exposed to changes in the economy and general business conditions. ANZ could suffer losses because of things like fraud, human error, systems problems, or things outside of its control like natural disasters. Changes to law could affect ANZ’s business, or someone could bring legal action against ANZ. As a bank, ANZ is also exposed to some specific risks. ANZ could be affected by changes in financial markets here and overseas. ANZ’s customers might not pay ANZ back money that ANZ lends them. ANZ might not have enough money to pay others because there is a gap between when ANZ receives money, and when ANZ has to pay it. If ANZ doesn’t manage these risks, it could affect ANZ’s financial performance, reputation and solvency. ANZ believes that these risks would need to be extreme before it would become insolvent. However, if ANZ becomes insolvent or is placed into statutory management, its assets may not be enough to pay everyone’s claim, including the ANZ PIE Fund’s investments with ANZ. These risks are reflected in ANZ’s credit rating. A credit rating is an assessment of an entity’s ability to repay debt, and includes an assessment of any likelihood of default. ANZ has three credit ratings from three different ratings agencies. More information about ANZ’s business and financial position and credit rating is set out in ANZ’s Reserve Bank Disclosure Statements. The disclosure statements also have information about ANZ’s view of the risks ANZ faces as a registered bank. The disclosure statements are available at anz.co.nz or from any ANZ branch.

The ANZ PIE Fund can be wound up We can wind up the ANZ PIE Fund if we decide to do so, after giving all required notices. Alternatively, the investors can elect to wind up the ANZ PIE Fund. See We can make some changes on page 25 for more information on when wind up can occur.

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Claims on the ANZ PIE Fund may affect your returns If the Manager or the Trustee makes a claim on the ANZ PIE Fund for the reimbursement of expenses or in respect of an indemnity, the value of your investment may drop.

We can require you to withdraw your units We can require you to withdraw: • your entire investment (including any returns), if you hold less than the minimum number of units for the investment option • units to reduce your holding to the maximum number of units permitted, if you hold more than the maximum number of units in the ANZ PIE Fund • units for which the terms and conditions for those units (contained in the Trust Deed, investment statement or prospectus) were breached when the units were issued • units in a category, if the Trustee agrees that the category should be closed • sufficient units to reflect tax paid or payable by the ANZ Fund on income attributable to you – we adjust the number of units issued to you as a distribution payment • sufficient units to ensure PIE status of the ANZ PIE Fund is maintained. If we require you to withdraw your units in the Term Option, we can, in our discretion: • pay you the value of the withdrawn units • reinvest the value of the withdrawn units by purchasing new units. If you are an investor in the Term Option we will select units with the closest term to your investment.

24

Other information about risks ANZ Internet Banking may be subject to a network, power or similar failure that could mean your instructions are not acted upon. We can suspend withdrawals in some situations; such as if, in our judgement, it is prejudicial to investors to make a withdrawal. Other than tax liability mentioned under You may need to pay more money to Inland Revenue, the Trustee, or us on page 22, you will not have to pay any additional money to any person if we become, or the ANZ PIE Fund becomes, insolvent. If the ANZ PIE Fund is wound up or liquidated, creditors’ claims rank ahead of investors’ claims. You will be an investor. All investors rank equally. No other persons currently rank equally with, or in front of any such investor claims. If ANZ is wound up or liquidated, creditors’ claims rank ahead of investors’ claims. The ANZ PIE Fund will be an investor. All investors rank equally. See the prospectus for more information about the risks of investing in the ANZ PIE Fund.

Can the investment be altered? Call Option

We need to comply with legislation and the Trust Deed.

You choose when to make payments and withdrawals

We can suspend withdrawals in some circumstances. See the prospectus for more information.

You can, at any time:

We can wind up the ANZ PIE Fund on the earliest of:

• make payments into your Call Option investment

• the date we and the Trustee agree to wind up the ANZ PIE Fund (provided there are no investors on that date)

• withdraw some or all of your investment. You must satisfy the minimum payment and minimum and maximum investment amounts. See How much do I pay? on page 15 and How do I cash in my investment? on page 26 for more information.

Term Option You can make new investments in the Term Option at any time. If you make early withdrawals we will reduce your rate of return. For more information, see What are the charges? on page 16.

You choose which option to invest in You can change between our investment options, and between categories in our investment options, at any time. If you switch from a Term Option investment before the end of its term, we will reduce your rate of return. For more information, see What are the charges? on page 16. We can also set requirements for switching (such as setting minimum amounts). See the prospectus for more information.

• the date we choose to wind up the ANZ PIE Fund, by giving at least three months’ written notice to investors and the Trustee • the date the investors in the ANZ PIE Fund pass an extraordinary resolution resolving to wind up the ANZ PIE Fund • the date the ANZ PIE Fund is wound up by law.

Your unit holding might change We can adjust the numbers of units you have so that we can pay the correct amount of tax for you on your share of the ANZ PIE Fund’s taxable income. See Tax and your returns on page 20 for more information. We can require you to withdraw your units in certain circumstances. See We can require you to withdraw your units on page 24 for more information.

Changes to the Trust Deed

Changes to investment options and fees

We can, with the Trustee, change the terms of the Trust Deed in certain circumstances. Investors can also approve a change to such terms, by an extraordinary resolution. See the prospectus for more information.

We can change:

Changes to the law

• which investment options we offer

The ANZ PIE Fund complies with the Unit Trusts Act 1960 and other legislation. If the law changes and the Trust Deed allows us to, we will change the ANZ PIE Fund and our investment options to fit the new law.

We can make some changes

• the investment options’ investment objectives • the investment options’ distribution policy • the categories in our investment options, by opening and closing categories from time to time. We can also change: • the rate of return in the Call Option • the rate of return in the Term Option before you invest in the Term Option • the fees charged • any minimum or maximum investment, withdrawal, or holding amounts.

25

How do I cash in my investment? Call Option

When we will pay distributions on the investment you withdraw

You can withdraw money at any time You can withdraw some or all of your investment in the Call Option at any time by giving notice to us. The minimum amount you can withdraw is $1.00. However, you must maintain a minimum holding of 500 units, unless you close your Call Option investment. We do not currently charge a fee for withdrawals.

If you request a withdrawal of all your investment and close your Call Option, we will include any distribution payable to you in the payment of the withdrawal. If you’re not closing your Call Option, we will pay any distributions to you on the next distribution date.

When are withdrawal requests processed? The table below shows the different timeframes for making withdrawals.

Withdrawal methods

Timeframe via ANZ branch or ANZ Phone Banking

Timeframe via ANZ Internet Banking

Withdrawals can be made using any of the methods shown in the table under the heading It’s easy to manage your investment on page 4.

We process a withdrawal request on the day we receive it.

We will process an electronic withdrawal request on the day we receive it, if it is to an account linked to the investment option.

If that day is not a business day, we will process the withdrawal on the next business day or as soon as reasonably practicable after that.

Otherwise, we will process an electronic withdrawal request the day after we receive it. If that day is not a business day, we will process it on the next business day or as soon as reasonably practicable after that.

26

Term Option

Other information about withdrawals

If you invest in the Term Option, your investment will be locked in for the particular term that you selected and can only be withdrawn early if we agree.

To find out the balance of your investment, use any of the methods shown in the table on page 4.

We automatically reinvest your money

• suspend withdrawals – see the prospectus for more information

We’ll automatically reinvest your investment for the same or similar term in the Term Option at the end of its term, unless you ask us not to. We’ll reinvest for the same or a similar term. We’ll apply the rate of return we offer for the new term at the time we reinvest your money. If you have questions, simply visit any ANZ branch or call ANZ on 0800 269 296. Or you can contact us at our number shown on page 29.

Early withdrawals You can request an early withdrawal by visiting any ANZ branch or by calling ANZ on 0800 269 296. We don’t have to agree to let you withdraw money early but, if we do, a reduced rate of return will apply. See What returns will I get? on page 18 for more information.

In some circumstances, we can:

• require you to withdraw your units – see We can require you to withdraw your units on page 24 for more information. If we wind up the ANZ PIE Fund, we will distribute the assets of the ANZ PIE Fund as required by the Trust Deed and legislation. See The ANZ PIE Fund can be wound up on page 23 for more information. A withdrawal will only be paid out of available funds. See the prospectus for more information. Withdrawal requests can’t be revoked. We don’t offer a secondary market for selling units. We don’t believe there is an established secondary market for selling units. Contact us if you want to transfer your investment to another person.

We will not accept early partial withdrawal requests if the balance after withdrawal would be below the minimum investment amount or would not be enough to cover the cost of the early withdrawal.

27

What other information can I obtain about this investment? The following documents give you more information about the ANZ PIE Fund: • the latest prospectus • the Trust Deed • the latest annual report, which includes the financial statements and auditor’s report • the latest investment statement. We file the prospectus, annual report (which includes the financial statements), Trust Deed, and other documents for the ANZ PIE Fund with the Registrar of Financial Services Providers at the Companies Office of the Ministry of Business, Innovation and Employment. The documents we file are on a public register. You can: • inspect them at business.govt.nz/companies • get them by calling the Ministry of Business, Innovation and Employment on 0508 266 726, or by emailing [email protected] (you may need to pay a fee to the Ministry). For a free copy of any of the documents listed above, call ANZ on 0800 269 296, or contact us at our contact details shown on page 29.

28

Information we send you each year Each year, we will provide you with: • an account statement • a PIE tax certificate • an annual report for the financial year that includes: –– the ANZ PIE Fund’s financial statements –– a summary of any amendments made to the Trust Deed in that financial year. This information may be provided in electronic form using ANZ Internet Banking.

The WriteMark As part of our commitment to you, this investment statement meets the WriteMark Plain English Standard. The WriteMark is New Zealand’s plain English quality mark. A document or webpage that carries the WriteMark has been checked for clarity, grammar, and presentation. The WriteMark doesn’t apply to mandatory wording from legislation or Inland Revenue.

Who do I contact with inquiries about my investment? Contact us with any questions or problems For any questions or problems you have with the ANZ PIE Fund, please contact ANZ Investment Services (New Zealand) Limited at: 0800 269 296 The Product Manager ANZ PIE Fund ANZ Investment Services (New Zealand) Limited PO Box 91966 Victoria Street West Auckland 1142

Is there anyone to whom I can complain if I have problems with the investment? Try us first

If you’re still not happy

If you have any problems with the ANZ PIE Fund, please contact us at the address shown above and we will do our best to help.

If we can’t help you and the Trustee can’t either, you can contact our respective dispute resolution schemes.

Try the Trustee next If we can’t help you, please contact the Trustee at:

Contact our dispute resolution scheme at: [email protected]

[email protected]

04 499 7612

04 901 5406

The Insurance and Savings Ombudsman Level 11, Classic House 15–17 Murphy Street PO Box 10–845 Wellington 6143

The Manager Corporate Trusts The New Zealand Guardian Trust Company Limited Level 3 Guardian Trust House 15 Willeston Street Wellington 6011

Contact the Trustee’s dispute resolution scheme at: [email protected]

0800 347 257



Financial Services Complaints Limited 4th Floor 101 Lambton Quay, Wellington PO Box 5967 Wellington 6145

Current contact details The contact details shown in this section may change from time to time. Find the current addresses at business.govt.nz/companies by searching for the relevant company on the companies register or by calling us on 0800 269 296.

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ANZ Bank New Zealand Limited BS455470 08/13 14602

anz.co.nz