Windows 7/Intellex v5.0 Upgrade and Installation Guide for Intellex v4.3 Intellex LT/DVMS

8200-1004-01 A0

Notice The information in this manual was current when published. The manufacturer reserves the right to revise and improve its products. All specifications are therefore subject to change without notice.

Copyright Under copyright laws, the contents of this manual may not be copied, photocopied, reproduced, translated or reduced to any electronic medium or machine-readable form, in whole or in part, without prior written consent of Tyco Security Products © 2013. All Rights Reserved. American Dynamics 6600 Congress Avenue Boca Raton, FL 33487 U.S.A.

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i-ii

Windows 7/Intellex v5.0 Upgrade and Installation Guide for Intellex v4.3

Introduction

1

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Required for upgrading a standalone Intellex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Running victor Unified Client with the upgraded Intellex. . . . . . . . . . . . . . . . . . . . . . . . . . 1 Running Network Client with the upgraded Intellex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Running Policy Manager with the upgraded Intellex. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Running Archive Manager with the upgraded Intellex . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Intellex Upgrade Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Hardware Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Software Upgrade Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Hardware Upgrade Procedures

5

Hardware Upgrade for Intellex DVMS (RDVUPG50DVMS Kit) . . . . . . . . . . . . . . . . . . . . . . . . 5 Hardware Upgrade for Intellex DVMS (RDVUPG50DVMS-AS Kit) . . . . . . . . . . . . . . . . . . . . . 9 Hardware Upgrade for Intellex LT (RDVUPG50LT-GT Kit). . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Hardware Upgrade for Intellex LT (RDVUPG50LT-AS Kit). . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Upgrading Intellex 4.3 to 5.0 Standalone

19

Upgrade Intellex 4.3 to 5.0 Standalone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Intellex Management Software Upgrade

23

Upgrade Intellex 4.3 to 5.0 with Policy Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Upgrade Intellex 4.3 to 5.0 with Archive Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Upgrade Intellex 4.3 to 5.0 with Policy Manager & Archive Manager Integration . . . . . . . . . . 27

Intellex Network Settings

29

Recording IP Addresses, Computer Name, Workgroup, Domain Name, and Time Zone (XP Platform) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Configure Computer Name, Workgroup, Domain Name and Time Zone on Intellex v5.x (Windows 7) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Technical Support Contact Details

35

ii-i

Introduction Overview The purpose of this document is to provide upgrade procedures to allow native Intellex 4.3 DVMS and LT units running Microsoft Windows XP to upgrade to Intellex 5.0 running Microsoft Windows 7.

Requirements Ensure that the following are in place before undertaking the upgrade.

Required for upgrading a standalone Intellex • A PS2/USB mouse and keyboard. • Intellex video data drives must be active in the storage. • Partition drive E must be active. • 2GB of RAM (if required, additional RAM is included in the Upgrade Kit) • Supported external graphics card (if required, a graphics card is included in the Upgrade Kit)

Running victor Unified Client with the upgraded Intellex • victor Unified Client must be running software version 4.1 or higher. Refer to the American Dynamics website for information on upgrading victor Unified Client.

Running Network Client with the upgraded Intellex • Network Client must be software version 5.01 or higher. Refer to the American Dynamics website for information on upgrading Network Client.

Running Policy Manager with the upgraded Intellex • Policy Manager must be software version 5.0.74.189 or higher. Refer to the American Dynamics website for information on upgrading Policy Manager.

Running Archive Manager with the upgraded Intellex • Archive Manager must be software version 5.01.41.77 or higher. Refer to the American Dynamics website for information on upgrading Policy Manager.

1

Introduction

Intellex Upgrade Kits Select the upgrade kit required for your Intellex unit. Intellex

Item Code

Upgrade Kit

Upgrade Kit Contents

DVMS

0101-0381-xx & 0101-0382-xx 0101-0446-xx, -0445-xx & 0448-03

RDVUPG50DVMS

Installation Guide 2 x 1GB RAM Upgrade DVD Microsoft Windows 7 License Label

DVMS

0101-0471-xx & 0101-0470-xx

RDVUPG50DVMS-AS

Installation Guide Upgrade DVD Microsoft Windows 7 License Label

LT

0101-0447-xx

RDVUPG50LT-GT

Installation Guide 1GB RAM Graphics Card EAH6450 Upgrade DVD Microsoft Windows 7 License Label

LT

0101-0472-xx

RDVUPG50LT-AS

Installation Guide 1GB RAM Graphics Card EN210 Upgrade DVD Microsoft Windows 7 License Label

Hardware Installation Procedure Caution These upgrade procedures should only be carried out by trained and certified personnel. Before commencing with any of these hardware upgrades ensure that anti static precautions have been taken to avoid damage to the Intellex unit or the RAM. The following are the hardware installation procedures for the Intellex; select the procedure relevant to your Intellex unit. Intellex

Upgrade Kit

Procedure

DVMS

RDVUPG50DVMS

Hardware Upgrade for Intellex DVMS (RDVUPG50DVMS Kit) on page 5

DVMS

RDVUPG50DVMS-AS

Hardware Upgrade for Intellex DVMS (RDVUPG50DVMS-AS Kit) on page 9

LT

RDVUPG50LT-GT

Hardware Upgrade for Intellex LT (RDVUPG50LT-GT Kit) on page 11

LT

RDVUPG50LT-AS

Hardware Upgrade for Intellex LT (RDVUPG50LT-AS Kit) on page 15

Software Upgrade Procedure The following are the software installation procedures for Intellex. Select the procedure relevant to your Intellex unit. Software Upgrade Options

2

Procedure

Intellex Only

Procedure 6-1 Upgrade Intellex 4.3 to 5.0 Standalone on page 19

Intellex with Policy Manager

Procedure 7-1 Upgrade Intellex 4.3 to 5.0 with Policy Manager on page 23

Windows 7/Intellex v5.0 Upgrade and Installation Guide for Intellex v4.3

Introduction

Software Upgrade Options

Procedure

Intellex with Archive Manager

Procedure 8-1 Upgrade Intellex 4.3 to 5.0 with Archive Manager on page 25

Intellex with Archive Manager and Policy Manager

Procedure 9-1 Upgrade Intellex 4.3 to 5.0 with Policy Manager & Archive Manager Integrationon page 27

3

Hardware Upgrade Procedures Hardware Upgrade for Intellex DVMS (RDVUPG50DVMS Kit) Caution These upgrade procedures should only be carried out by trained and certified personnel. Before commencing with any of these hardware upgrades ensure that anti static precautions have been taken to avoid damage to the Intellex unit or the RAM. Follow this procedure to upgrade the RAM in your Intellex DVMS unit. This kit should be used with the following Intellex item codes; 0101-0381-xx & 0101-0382-xx, 0101-0446-xx, -0445-xx & -0448-03.

Procedure 2-1 Hardware Upgrade for Intellex DVMS using the RDVUPG50DVMS Kit Step

Action

1

Insert the Upgrade DVD in the DVD drive of the Intellex unit.

2

Shut down the Intellex system by selecting Utility then Shutdown.

3

Disconnect power from the back of the Intellex unit.

4

Remove the BNC panel from the Intellex unit: a

Release the screw highlighted in Figure 2-1 BNC Panel. If required, remove the cable connectors from the BNC Panel

b

Slide the BNC Panel up to disengage the brackets.

c

Remove the BNC Panel from the Intellex unit.

Figure 2-1 BNC Panel

5

Remove the Intellex cover: a

Remove the screws highlighted in Figure 2-2 Intellex Cover.  Keep the screws in a safe place.

5

Hardware Upgrade Procedures

b

Slide the cover and lift to remove.

Figure 2-2 Intellex Cover

6

Adding the additional stick of RAM:

Figure 2-3 DIMM Slots

If the Intellex unit currently has 1 x 1GB RAM installed, perform the following: a

Release the white clips either side of the second blue DIMM 0, Channel B, this can be seen in Figure 2-3 DIMM Slots.

b

Place the 1GB of RAM into the DIMM slot ensuring that the notch in the RAM is aligned with the slot in the DIMM.

c

Press the RAM firmly down ensuring that the white clips click into place to secure the RAM.

If the Intellex unit currently has 2 x 512MB RAM installed, perform the following:

6

a

Remove the 2 x 512MB of RAM from the blue DIMM slots by releasing the white clips either side of the RAM and lifting the pieces of memory from the DIMM slots.

b

Place one piece of the 1GB of RAM into the blue DIMM 0, Channel A slot as seen in Figure 2-3 DIMM Slots. Ensure that the notch in the RAM is aligned with the slot in the DIMM.

c

Press the RAM firmly down ensuring that the white clips click into place to secure the RAM.

d

Repeat with the second piece of 1GB of RAM adding it to DIMM 0, Channel B slot.

7

Attach the Microsoft Windows 7 License Label to the inside of the chassis beside the existing Windows XP License Label which is to the right side of the power supply.

8

Replace the Intellex cover and secure with the screws.

9

Replace the BNC Panel on the Intellex unit: a

Align the keyhole cutouts on the BNC Panel with the corresponding brackets on the rear of the Intellex unit.

b

Attach the BNC Panel to the Intellex unit and slide down to lock into place.

Windows 7/Intellex v5.0 Upgrade and Installation Guide for Intellex v4.3

Hardware Upgrade Procedures

c

Tighten the screw to secure.

Figure 2-4 Replacing the BNC Panel

10

Reconnect power to the Intellex unit.

11

Refer to Recording IP Addresses, Computer Name, Workgroup, Domain Name, and Time Zone (XP Platform) on page 29.

12

Refer to Software Upgrade Procedure on page 2 to select the correct procedure for your Intellex unit. - End -

7

Hardware Upgrade for Intellex DVMS (RDVUPG50DVMS-AS Kit) Caution These upgrade procedures should only be carried out by trained and certified personnel. The Intellex DVMS does not require a RAM or graphics card upgrade, however it is still necessary to remove the cover to attach the Windows 7 License label.

Procedure 3-1 Hardware Upgrade for Intellex DVMS using the RDVUPG50DVMS-AS Kit Step

Action

1

Insert the Upgrade DVD in the DVD drive of the Intellex unit.

2

Shut down the Intellex system by selecting Utility then Shutdown.

3

Disconnect power from the back of the Intellex unit.

4

Remove the BNC panel from the Intellex unit:

5

a

Release the screw highlighted in Figure 2-1 BNC Panel. If required, remove the cable connectors from the BNC Panel.

b

Slide the BNC Panel up to disengage the brackets.

c

Remove the BNC Panel from the Intellex unit.

Remove the Intellex cover: a

Remove the screws highlighted in Figure 2-2 Intellex Cover. Keep the screws in a safe place.

b

Slide the cover and lift to remove.

6

Attach the Microsoft Windows 7 License Label to the inside of the chassis beside the existing Windows XP License Label which is to the right side of the power supply.

7

Replace the Intellex cover and secure with the screws.

8

Replace the BNC Panel on the Intellex unit: a

Align the keyhole cutouts on the BNC Panel with the corresponding brackets on the rear of the Intellex unit.

b

Attach the BNC Panel to the Intellex unit and slide down to lock into place.

9

Tighten the screw to secure.

10

Reconnect power to the Intellex unit.

11

Refer to Recording IP Addresses, Computer Name, Workgroup, Domain Name, and Time Zone (XP Platform) on page 29.

12

Refer to Software Upgrade Procedure on page 2 and select the procedure relevant to your Intellex unit configuration. - End -

9

Hardware Upgrade for Intellex LT (RDVUPG50LT-GT Kit) Caution These upgrade procedures should only be carried out by trained and certified personnel. Before commencing with any of these hardware upgrades ensure that anti static precautions have been taken to avoid damage to the Intellex unit or the RAM. Follow this procedure to upgrade the RAM and graphics card in your Intellex LT unit. This kit should be used with the following Intellex item codes; 0101-0447-xx.

Procedure 4-1 Hardware Upgrade for Intellex LT DG43GT using the RDVUPG50LT-GT Kit Step

Action

1

Insert the Upgrade DVD in the DVD drive of the Intellex unit.

2

Shut down the Intellex system by selecting Utility then Shutdown.

3

Disconnect power from the back of the Intellex unit.

4

Remove the BNC panel from the Intellex unit:

5

6

a

Release the screw highlighted in Figure 2-1 BNC Panel. If required, remove the cable connectors from the BNC Panel.

b

Slide the BNC Panel up to disengage the brackets.

c

Remove the BNC Panel from the Intellex unit.

Remove the Intellex cover: a

Remove the screws highlighted in Figure 2-2 Intellex Cover.  Keep the screws in a safe place.

b

Slide the cover and lift to remove.

Adding the additional stick of RAM:

Figure 4-1 Adding RAM to the Intellex Unit

11

7

a

Release the white clips either side of the second blue DIMM, this can be seen in Figure 4-1 Adding RAM to the Intellex Unit.

b

Place the RAM into the DIMM slot ensuring that the notch in the RAM is aligned with the slot in the DIMM.

c

Press the RAM firmly down ensuring that the white clips click into place to secure the RAM.

Move the serial cable adapter: a

Unscrew the blanking plate in slot 1, the blanking plate is no longer required and can be disposed of accordingly. Keep the screw from the blanking plate.

b

Unscrew and remove the Serial cable adapter in slot 2.

c

Move the serial cable adapter to slot 1. Secure and screw into place as seen in Figure 4-2.

Figure 4-2 Serial Adaptor moved to Slot 1

8

12

Install the graphics card: a

Insert the graphics card in the PCIe X 16 slot, ensuring that it is correctly seated.

b

Confirm that the cabling of the serial adapter is not tangled around the graphics card.

c

Secure and screw the graphics card into place as seen in Figure 4-3.

Windows 7/Intellex v5.0 Upgrade and Installation Guide for Intellex v4.3

Figure 4-3 Installed Graphics Card

9

Attach the Microsoft Windows 7 License Label to the inside of the chassis beside the existing Windows XP License Label which is to the right side of the power supply.

10

Replace the Intellex cover and secure with the screws.

11

Replace the BNC Panel on the Intellex unit: a

Align the keyhole cutouts on the BNC Panel with the corresponding brackets on the rear of the Intellex unit.

b

Attach the BNC Panel to the Intellex unit and slide down to lock into place.

12

Tighten the screw to secure.

13

Attach the VGA cable to the new graphics card as seen in Figure 4-4.

Figure 4-4 New Graphics Card Port

14

Reconnect power to the Intellex unit.

15

Refer to Recording IP Addresses, Computer Name, Workgroup, Domain Name, and Time Zone (XP Platform) on page 29.

13

16

Refer to Software Upgrade Procedure on page 2 to select the correct procedure for your Intellex unit. - End -

14

Windows 7/Intellex v5.0 Upgrade and Installation Guide for Intellex v4.3

Hardware Upgrade for Intellex LT (RDVUPG50LT-AS Kit) Caution These upgrade procedures should only be carried out by trained and certified personnel. Before commencing with any of these hardware upgrades ensure that anti static precautions have been taken to avoid damage to the Intellex unit or the RAM. Follow this procedure to upgrade the RAM and graphics card in your Intellex LT unit. This kit should be used with the following Intellex item codes; 0101-0472-xx.

Procedure 5-1 Hardware Upgrade for Intellex using the RDVUPG50LT-AS Kit Step

Action

1

Insert the Upgrade DVD in the DVD drive of the Intellex unit.

2

Restart the Intellex unit.

3

Change BIOS to disable ACPI 2.0 Support: a

Press either F2 or DEL to access the BIOS.

b

Enter the BIOS password.

Note Contact Technical Support for the BIOS password c

Navigate to Power then select ACPI 2.0 Support.

d

Using ‘+’ or ‘-’ change the ACPI 2.0 Support status to Disabled.

e

Press F10 to save the changes and exit the BIOS settings. Intellex will re-boot.

4

Shut down the Intellex system by selecting Utility then Shutdown.

5

Disconnect power from the back of the Intellex unit

6

Remove the BNC panel from the Intellex unit:

7

8

a

Release the screw highlighted in Figure 2-1 BNC Panel. If required, remove the cable connectors from the BNC Panel.

b

Slide the BNC Panel up to disengage the brackets.

c

Remove the BNC Panel from the Intellex unit.

Remove the Intellex cover: a

Remove the screws highlighted in Figure 2-2 Intellex Cover.  Keep the screws in a safe place.

b

Slide the cover and lift to remove.

Adding the additional stick of RAM: a

Release the white clips either side of the second blue DIMM, this can be seen in Figure 4-1 Adding RAM to the Intellex Unit.

15

b

Place the RAM into the DIMM slot ensuring that the notch in the RAM is aligned with the slot in the DIMM.

c

Press the RAM firmly down ensuring that the white clips click into place to secure the RAM.

9

Unscrew the blanking plate in slot 1, the blanking plate is no longer required and can be disposed of accordingly. Keep the screw from the blanking plate.

10

Install the graphics card: a

Insert the graphics card in the PCIe X 16 slot, ensuring that it is correctly seated.

b

Secure and screw the graphics card into place.

Figure 5-1 Installed Graphics Card

16

11

Attach the Microsoft Windows 7 License Label to the inside of the chassis beside the existing Windows XP License Label which is to the right side of the power supply.

12

Replace the Intellex cover and secure with the screws.

13

Replace the BNC Panel on the Intellex unit: a

Align the keyhole cutouts on the BNC Panel with the corresponding brackets on the rear of the Intellex unit.

b

Attach the BNC Panel to the Intellex unit and slide down to lock into place.

14

Tighten the screw to secure.

15

Reconnect power to the Intellex unit.

16

Attach the VGA cable to the new graphics card as seen in Figure 5-2.

Windows 7/Intellex v5.0 Upgrade and Installation Guide for Intellex v4.3

Figure 5-2 New Graphics Card Port

17

Refer to Recording IP Addresses, Computer Name, Workgroup, Domain Name, and Time Zone (XP Platform) on page 29.

18

Refer to Software Upgrade Procedure on page 2 to select the correct procedure for your Intellex unit. - End -

17

Upgrading Intellex 4.3 to 5.0 Standalone This procedure should be used when upgrading an Intellex unit from 4.3 to 5.0. Before starting this procedure ensure the following: • That the correct Hardware Upgrade Procedures has been completed. • Network settings on the Intellex have been recorded by following Procedure 10-1 Recording IP Addresses, Computer Name, Workgroup, Domain Name, and Time Zone (XP Platform) on page 29. • Network Client is running software version 5.01 or higher. Refer to the American Dynamics website for information on upgrading Network Client. • victor Unified Client must be running software version 4.1 or higher. Refer to the American Dynamics website for information on upgrading victor Unified Client.

Upgrade Intellex 4.3 to 5.0 Standalone Procedure 6-1 Upgrade Intellex 4.3 to 5.0 Standalone Step

Action

1

Ensure that the DVD has been inserted. If not insert the supplied Upgrade DVD in the DVD drive of your Intellex unit.

2

Restart the Intellex unit.

3

Change BIOS to boot from CD/DVD: a

Press either F2 or DEL to access the BIOS to change the BOOT DEVICE PRIOITY.

b

Enter the BIOS password.

Note Contact Technical Support for the BIOS password

4

c

Navigate to the Boot menu then Boot Device Priority.  This may vary depending on your motherboard.

d

Select CDROM as the First Boot Device and press Enter. The Hard Disk Drive should move to the Second Boot Device.

e

Press F10 to save the changes and exit the BIOS settings. Intellex will re-boot.

When Intellex restarts, Figure 6-1 Press any key prompt will be displayed. Press any key to boot from the Upgrade DVD and start the installation process.

19

Upgrading Intellex 4.3 to 5.0 Standalone

Figure 6-1 Press any key prompt

5

The Windows is loading progress bar will be displayed as files are copied for the installation.

6

When the files have been copied, Figure 6-2 Intellex Upgrade Disk Menu will be displayed.

Figure 6-2 Intellex Upgrade Disk Menu

If an error message displays please contact American Dynamics Technical Support. Refer to Technical Support Contact Details for contact details. 7

Select Upgrade to perform the upgrade. The upgrade process will begin. The Information bar will update throughout the process to display the percentage complete and the time remaining.

8

20

When installation is complete the information bar will update and Figure 6-2 Intellex will reboot will be displayed.

Windows 7/Intellex v5.0 Upgrade and Installation Guide for Intellex v4.3

Upgrading Intellex 4.3 to 5.0 Standalone

Figure 6-3 Intellex will reboot

9

The Intellex unit will reboot to Windows 7and Figure 6-3 Intellex Admin Logon will be displayed.

Figure 6-4 Intellex Admin Logon

10

Enter the password for the Intellex Admin user. Note If at any stage during the final stages of the installation procedure you are prompted by Windows to Restart Now or Restart Later, select Restart Later.

11

Intellex will complete the setup procedure which will take a few minutes. During this process Figure 6-4 Drive Configuration will be displayed.

21

Upgrading Intellex 4.3 to 5.0 Standalone

Figure 6-5 Drive Configuration

12

When the setup is complete the Intellex unit will reboot and the Intellex software will run.

13

Remove the Upgrade DVD and keep in a safe place.

14

Refer to Procedure 10-2 Configure Computer Name, Workgroup, Domain Name and Time Zone on Intellex v5.x (Windows 7) page 31. - End -.

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Windows 7/Intellex v5.0 Upgrade and Installation Guide for Intellex v4.3

Intellex Management Software Upgrade Upgrade Intellex 4.3 to 5.0 with Policy Manager This procedure should be used when upgrading an Intellex unit integrated with Policy Manager. Before starting this procedure ensure the following: • That the correct Hardware Upgrade Procedures has been completed. • Network settings on the Intellex have been recorded by following Procedure 10-1 Recording IP Addresses, Computer Name, Workgroup, Domain Name, and Time Zone (XP Platform) on page 29. • Policy Manager is running software version 5.0 or higher. Refer to the American Dynamics website for information on upgrading Policy Manager. • Network Client is running software version 5.01 or higher. Refer to the American Dynamics website for information on upgrading Network Client.

Procedure 7-1 Upgrade Intellex 4.3 to 5.0 with Policy Manager Step

Action

1

Exit the Intellex program by selecting Utility > Exit >.

2

Follow Procedure 6-1 Upgrade Intellex 4.3 to 5.0 Standalone on page 19 to install the Intellex software upgrade.

3

Follow Procedure 10-2 Configure Computer Name, Workgroup, Domain Name and Time Zone on Intellex v5.x (Windows 7) on page 31 to restore the network settings on the Intellex unit. Note Contact your IT Department for details on how to add the Intellex unit to your domain.

4

On the Policy Manager Server 5.0 Console, navigate to Intellex Management Suite > Resource. Figure 7-1 the pmadmin Window will display.

23

Intellex Management Software Upgrade

Figure 7-1 pmadmin Window

5

Right-click the required Intellex unit and select Delete.

6

Exit the Intellex program by selecting Utility > Exit >.

7

At the password screen enter the pin code and select OK to exit the Intellex application. Note Contact Technical Support for your pin code.

8

Download and Install Policy Manager software version 5.01: a

Visit www.americandynamics.net

b

Select Support from the menu the Software Downloads.

c

Select Video Management Systems from the Product List.

d

Select Intellex Policy Manager.  Follow the instructions provided to download and install Intellex Policy Manager 5.01. For detailed installation procedures Refer to 8200-0051-11 A0 Installation and Configuration Guide.

9

After completing the installation of Policy Manager the Intellex unit will restart and the Policy Manager log-in screen will display.   Enter the details of the policy manager account that was created during installation.

10

Once logged in, Intellex should start up successfully. - End -

24

Windows 7/Intellex v5.0 Upgrade and Installation Guide for Intellex v4.3

Upgrade Intellex 4.3 to 5.0 with Archive Manager This procedure should be used when upgrading an Intellex unit integrated with Archive Manager. Before starting this procedure ensure the following: • That the correct Hardware Upgrade Procedures has been completed. • Network settings on the Intellex have been recorded by following Procedure 10-1 Recording IP Addresses, Computer Name, Workgroup, Domain Name, and Time Zone (XP Platform) on page 29. • Archive Manager is running software version 5.0 or higher. Refer to the American Dynamics website for information on upgrading Archive Manager. • Network Client is running software version 5.01 or higher. Refer to the American Dynamics website for information on upgrading Network Client.

Procedure 8-1 Upgrade Intellex 4.3 to 5.0 with Archive Manager Step

Action

1

Exit the Intellex program by selecting Utility > Exit.

2

At the password screen enter the pin code and select OK to exit the Intellex application. Note Contact Technical Support for your exit pin code.

3

Follow Procedure 6-1 Upgrade Intellex 4.3 to 5.0 Standalone on page 19 to install the Intellex software upgrade.

4

Follow Configure Computer Name, Workgroup, Domain Name and Time Zone on Intellex v5.x (Windows 7) on page 31 to configure the Intellex network settings. Note Contact your IT Department for details on how to add the Intellex unit to your domain.

5

On the Archive Manager server console: a

Navigate to Intellex Archive Manager > Configuration > Intellex

b

Right click on the the Intellex IP Address and select All Tasks > Disable Archiving and then select All Tasks > Enable Archiving.

c

The Intellex will start archiving video.

Note If there are any problems with enabling archive please contact American Dynamics Technical Support. 6

Verify that Archive Manager is archiving video on the Intellex until by selecting Status Report then Intellex Report. - End -

25

Upgrade Intellex 4.3 to 5.0 with Policy Manager & Archive Manager Integration This procedure should be used when upgrading an Intellex unit with integrated Policy Manager and Archive Manager. Before starting this procedure ensure the following: • That the correct Hardware Upgrade Procedures has been completed. • Network settings on the Intellex have been recorded by following Procedure 10-1 Recording IP Addresses, Computer Name, Workgroup, Domain Name, and Time Zone (XP Platform) on page 29. • Archive Manager is running software version 5.0 or higher. Refer to the American Dynamics website for information on upgrading Archive Manager. • Policy Manager is running software version 5.0 or higher. Refer to the American Dynamics website for information on upgrading Policy Manager. • Network Client is running software version 5.01 or higher. Refer to the American Dynamics website for information on upgrading Network Client.

Procedure 9-1 Upgrade Intellex 4.3 to 5.0 with Policy Manager & Archive Manager Integration Step

Action

1

Follow Procedure 7-1 Upgrade Intellex 4.3 to 5.0 with Policy Manager starting on page 23.

2

Open the Policy/Archive Manager admin Console: a

Go to Intellex Archive Manager and select Configuration.

b

Right-click on Intellexes, select New then Intellex as seen in Figure 9-1 pmadmin the New Intellex Wizard will display.

Figure 9-1 pmadmin

c

From Select Instrument select the Intellex unit then Next, Figure 9-2 Define Storage Space will be displayed. 27

Figure 9-2 Define Storage Space

d

Enter the amount of space to be reserved (in Gigabytes) for the Intellex in the text box.

e

Select Only use reserved space to use the amount of space specified in step d. If this is not selected the entire storage space will be utilized by the Intellex unit.

f

Select Finish when complete.

g

Verify that the Intellex is archiving video by selecting Intellex Report from the Status Report section. In the status column the Intellex unit will state “Connected”.

Note If the Intellex is not archiving video refer to step 5 and 6 of Procedure 8-1 Upgrade Intellex 4.3 to 5.0 with Archive Manager on page 25. 3

Follow steps 5 to 6 of Procedure 8-1 Upgrade Intellex 4.3 to 5.0 with Archive Manager starting on page 25. - End -

28

Upgrade and Installation Guide for Intellex 5.0

Intellex Network Settings The following procedures provide details on obtaining and configuring the network settings for the Intellex.

Recording IP Addresses, Computer Name, Workgroup, Domain Name, and Time Zone (XP Platform) Use this procedure to find and record the network details of the Intellex unit.

Procedure 10-1 Recording IP Addresses, Computer Name, Workgroup, Domain Name, and Time Zone (XP Platform) Step

Action

1

Exit the Intellex program by selecting Utility > Exit > when prompted “Do you wish to quit the program? Select Yes.

2

At the password screen enter the pin code and select OK to exit the Intellex application. Note Contact Technical Support for your exit pin code.

3

Recording the IP Address for the Intellex unit: a

Select Start, Control Panel, Network Connection.

b

Right-click Local Area Connection and select Status > Support Tab.

c

Select Details. Figure 10-1 Network Connection Details will be displayed.

Figure 10-1 Network Connection Details

 

4

d

Record details for all the IP address.

e

Close all Windows dialog boxes.

Recording the Computer Name for the Intellex (Running XP): a

On the Windows desktop, select Start. Right-click My Computer and select Properties.

29

Intellex Network Settings

b

Select the Computer Name tab and then select Change. Figure 10-2 Computer Name Changes

Figure 10-2 Computer Name Changes

5

c

Record details for Computer Name, Workgroup/Domain Name.

d

Select Cancel and close all open windows.

e

Record details for all the IP address.

f

Close all Windows dialog boxes.

Recording the Time Zone for the Intellex (Running XP): a

Select Start > Control Panel > Date and Time then the Time Zone tab. Figure 10-3 Time Zone Tab displays.

Figure 10-3 Time Zone Tab

b

Close all Windows dialog boxes. - End -

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Windows 7/Intellex v5.0 Upgrade and Installation Guide for Intellex v4.3

Intellex Network Settings

Configure Computer Name, Workgroup, Domain Name and Time Zone on Intellex v5.x (Windows 7) Use this procedure to configure the network details of the Intellex unit.

Procedure 10-2 Configure Computer Name, Workgroup, Domain Name and Time Zone on Intellex v5.x (Windows 7) Step

Action

1

Exit the Intellex program by selecting Utility > Exit. when prompted “Do you wish to quit the program? Select Yes.

2

At the password screen enter the pin code and select OK to exit the Intellex application. Note Contact Technical Support for your exit pin code.

3

Configure the IP Address for the Intellex v5.0 unit: a

Select Start, Control Panel then Network and Sharing Center.

b

Select Change Adapter Settings from the left hand menu.

c

Right click on Local Area Connection and select Properties. Figure 10-4 LAN Properties will be displayed.

Figure 10-4 LAN Properties

a

Deselect the QoS Packet Scheduler check box to disable the feature.

b

Select Internet Protocol Version 4 (TCP/IPv4) then select Properties the IPv4 Properties window will be displayed as seen in Figure 10-5 TCP/IP Properties.

31

Intellex Network Settings

Figure 10-5 TCP/IP Properties

c

Select Use the following IP address and enter the details as recorded in Procedure 10-1 Recording IP Addresses, Computer Name, Workgroup, Domain Name, and Time Zone (XP Platform): •IP address •Subnet mask •Default gateway •DNS server addresses

4

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d

Select OK.

e

Close all Windows dialog boxes. Do not restart the Intellex unit.

Configure the Computer Name and Workgroup for the Intellex v5.0 unit: a

From the Windows desktop, select Start, right click Computer and select Properties.

b

Select the Computer Name tab select Change Settings then select Change. e Select OK and close all open Windows dialogs.

Windows 7/Intellex v5.0 Upgrade and Installation Guide for Intellex v4.3

Intellex Network Settings

Figure 10-6 Computer Name Changes

c

Enter the Computer name in the Computer name textbox.

d

Enter the Domain in the Domain textbox if required.

Note If the Intellex unit is part of a domain, the Intellex must be rebooted. Run the Network ID wizards to join the Intellex 5.v to the domain. e 5

Select OK and close all open Windows dialogs.

Configuring the time zone for the Intellex 5.x (Windows 7) a

Select Start > Control Panel > Date and Time then select Change time Zone.

b

Select the time zone and enter the details as recorded in Procedure 10-1 Recording IP Addresses, Computer Name, Workgroup, Domain Name, and Time Zone (XP Platform).

c

Close all open Windows dialogs. - End -

33

Technical Support Contact Details Please contact Technical Support on the numbers provided below. Toll Free 800-507-6268, Option 2

International 561-912-6259, Option 2

Fax: 450-444-2029 Email: [email protected]

Alternative Number 800-392-2873 Hours: 08:00 – 20:00 EST

Website: www.americandynamics.net

In Europe, Middle East and Africa, contact Technical Support at: Toll Free: +800-2255 8926

Direct: +31 475 352 722

Hours: 08:00 – 18:00 CET

Email: [email protected]

www.tycosecurityproductsemea.com

www.calltyco.com

Local Direct dial numbers: UK France Spain Germany Italy Belgium

08081 013 753 and 08701 238 0800 90 79 72 and 04 72 79 14 900 99 39 61 and 900 10 19 45 0800 1806 757 0800 874 091 0800 76 452

Bahrain Greece Russia Turkey United Arab Emirates

800-04127 00800-31229453 81080020521031 00800-31923007 800-03107123

In Latin America and Caribbean, contact Technical Support at: Southern Latin America Contact: Cesar Cristal Phone: +54-11-4711-8711 Cell: +54911-6452-7573 Email:[email protected] Northern Latin America & Caribbean Contact: Hildebrando Duran Phone: +57-1638-6278 Cell: +57-317668-9590 Email: [email protected]

Brazil Contact: Mauro Altino Phone: +55-11-3443-7232 Cell: +55-11-8998-9770 Email: [email protected] Mexico Contact: Marco Antonio Salguero Phone: +52-55-5488-8092 Cell: +52-55-1473-4946 Email: [email protected]

In Asia Pacific, contact Technical Support at: Toll Free: +800-2255 8926 Hours: 08:00 – 18:00 CET

Direct: +31 475 352 722 Email: [email protected]

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