POSITION DESCRIPTION
Human Resources Manager
Date Produced/Reviewed:
Position Holder's Name: ........................................................................ Position Holder's Signature: ..................................................................
Manager/Supervisor's Name: ............................................................... Manager/Supervisor's Signature: ..........................................................
Date: .....................................................
Document ID:
Obtain from Objective
Version:
1.0
Department:
Human Resource Manager
Last Updated:
14/10/2008
Document Owner:
General Manager, Human Resources
Next Review Date:
14/10/2010
Approved by:
Name of Approval Group/Committee
Date First Issued:
dd/mm/yyyy
Counties Manukau Health
PURPOSE OF THE POSITION This position is responsible for HR business partner to the designated Services providing Human Resource Management advice and support. Ensure that the appropriate level of HR services is provided by accessing HR expertise related providers.
Vision & Values Organisational Shared Vision Our DHB shared Vision is to work in partnership with our communities to improve the health status of all, with particular emphasis on Maaori and Pacific peoples and other communities with health disparities. We will do this by leading the development of an improved system of healthcare that is more accessible and better integrated. We will dedicate ourselves to serving our patients and communities by ensuring the delivery of both quality focussed and cost effective healthcare, at the right place, right time and right setting.
Organisational Values Partnership
Working alongside and encouraging others in health and related sectors to ensure a common focus on, and strategies for achieving health gain and independence for our population
Care and Respect
Treating people with respect and dignity, valuing individual and cultural differences and diversity
Professionalism
We will act with integrity and embrace the highest ethical standards
Teamwork
Achieving success by working together and valuing each other’s skills and contributions
Innovation
Constantly seeking and striving for new ideas and solutions
Responsibility
Using and developing our capabilities to achieve outstanding results and taking accountability for our individual and collective actions
Position Description: Counties Manukau Health
PLACE IN THE ORGANISATION
NATURE AND SCOPE OF RESPONSIBILITIES
Key Accountability 1.
Standards / Achievements
Work as a partner to Managers to ensure • provision of effective strategic development and operation of services to the service group. •
• • • •
2. Provide an effective HR consultancy service to • the allocated services in line with overall organisational HR frameworks
Diagnosis of strategic organisational development issues within the Division is accurate and timely. Service business plans include comprehensive HR and organisational development strategies which are aligned with, and contribute to business objectives. Liaise with Managers and the recruitment team to ensure appropriate staff resourcing to ensure business objectives are achieved. Strategic plans identify the competencies and behaviours required of employees to enable effective business performance. HR strategy is executed in a timely and effective manner in line with business requirements. Ensure Counties Manukau District Health Board’s (CM Health) strategic HR plan is translated into service objectives and delivered in a timely manner. Service needs are accurately identified, and appropriate plans and timelines are developed and implemented to meet these.
• Managers and staff are supported with up to date and effective HR tools and knowledge. • Managers and staff are provided with appropriate and timely HR advice and intervention. • The shared services payroll and HR administration effectively meets service requirements. • Managers and staff perceive the function to add value. • Attendance at regular corporate wide HR meetings and appropriate dissemination of information back to HR Advisors and service managers as appropriate.
Position Description: Counties Manukau Health
Key Accountability
Standards / Achievements
3. Contribute to the process of collective • Service managers are involved in preparation employment contract negotiations led by the ER for, and are satisfied with the outcome of, CEA team negotiations. • The service’s business needs are represented within CEA negotiations. • Staff are supported by relevant and appropriate conditions of employment in order to achieve individual, group and organisational goals. 4. Work with Occupational Health and Safety group • Strategies and implementation plans are to ensure compliance with Health and Safety developed for existing services and for new and the active development and promotion of a initiatives as they are developed. healthy work environment • Managers and staff are aware of, and meet, their obligations to ensure the health and safety of the working environment and become familiar with risk management as an operational concept. 5. Develop and maintain knowledge and facilitate • Mangers’ are kept knowledgeable of appropriate application of up to date HR and organisational development theory and human organisational development practices within the resource management practice is relevant to service. their needs. • HR Management practice conforms to legal requirements, organisational policy and best practice standards. • Application of specific initiatives is consistent and appropriately supports business requirements. 6. As a Change Agent, work with managers, staff • The division is able to response effectively when and unions on the effective management of change is required. change and transformation and contribute to • Problems in organisational design are assessed the building of a strong organisational and diagnosed, and action plans for resolution infrastructure. are developed, implemented, evaluated and followed up in line with CM Health policy and HR best practice. • Structures, systems and processes are aligned to enable, support and reinforce effective business performance. • Appropriate consultative forums with unions are developed and the outcomes demonstrate commitment from all parties. 7. Provide leadership and support to managers on • Ensure that employee capability and competent
Position Description: Counties Manukau Health
Key Accountability
Standards / Achievements
the management of employee contribution and development.
to deliver the requirements of effective business performance. • Employee commitment business performance.
supports
effective
• Quality of service delivery is assured and continuous improvement facilitated. 8.Provide leadership and professional supervision of HR Advisory staff within service allocation
• That HR Advisory staff have required level of knowledge of HR practice to delivery necessary outcomes to the business. • That HR Advisors undertake projects in line with direction of HRM, CM Health policy and procedure.
7. Lead and or participate in service specific and or • The approved project management process is organisational wide projects wide projects that followed for all projects and agreed outcomes may be required by the service General are achieved Manager(s) and the General Manager, Human Resources HEALTH & SAFETY Recognises individual responsibility for workplace Health & Safety under the Health and Safety Act 1992
Management roles: • Ensure a safe working environment and safe working practices • Plan, lead, organise and control Health & Safety activities directed at preventing harm in the workplace, in consultation with employees and Health & Safety representatives for area • Ensure that all accidents/incidents in the workplace are investigated, and that hazards are recognised and adequate controls put in place Non-Management roles: • CM Health’s Health and Safety policies are read and understood and relevant procedures applied to own work activities • Workplace hazards are identified and reported including self-management of hazards where appropriate • Can identify health and Safety representative for area
CULTURAL SAFETY Commitment to the principles of Treaty of Waitangi
Position Description: Counties Manukau Health
•
Respect, sensitivity, cultural awareness is evident in interpersonal relationships.
Key Accountability
Standards / Achievements
Honouring Cultural Diversity
•
Our cultural differences are acknowledged by respecting spiritual beliefs, cultural practices and lifestyle choices.
Utilise Information Technology
•
Demonstrate an ability to access and use available clinical information systems.
•
Is conversant with applications required for specific discipline/role. For example, MS Office, contemporary HRIS
•
Maintains own professional development by attending relevant IT educational programmes.
COMMUNICATION AND INTERPERSONAL SKILLS Will be required to interact on a regular basis with a range of CM Health staff members including: • Service Senior Management Team(s) • Services Responsibility Centre Managers • Clinical Nurse Directors • All staff in designated service areas • Recruitment Centre • Corporate Human Resources Staff • Other service HR Managers • Clinical Directors
Externally there will be contact with: • healthAlliance Human Resources Staff (shared service transactional HR) • Unions
Situations may often call for tact, diplomacy and will require information to be handled in a discreet and sensitive manner. In conflict situations will be required to exercise sound judgement, negotiation and persuasiveness skills, toward facilitating a workable outcome.
Position Description: Counties Manukau Health
DIMENSION OF THE POSITION Will be responsible to the General Manager of allocated services and there will be a strong functional relationship with the General Manager, Human Resources for the achievement of agreed objectives and operates within the confines of Counties Manukau District Health Board.
POSITIONS REPORTING Directly
1 x Human Resources Advisor
PERSON SPECIFICATIONS Minimum Qualification
•
Tertiary-level training / • qualification in management, human resource management or related discipline
Experience
•
Experience in managing staff in a complex, multi-occupational group environment with significant involvement in human resource management initiatives, preferably within the health environment. There would be a preference to appoint a person with experience in the Health sector. It is essential that there is experience in a unionised environment.
•
Experience of strategic and business planning and developing human resource management/development plans in this context
•
Experience of developing and implementing organisational culture change/transformation
•
Knowledge of contemporary organisational development / human resource management theory and practice.
•
Knowledge of political, legislative, structure or other external influences affecting health sector OR ability to develop this
Skills/Knowledge/ Behaviour
Preferred Significant management /change management experience with demonstrable additional training/ learning in organisational development /change management
understanding effectively
quickly
and
•
Excellent written and verbal communication, presentation and facilitation skills.
•
Excellent analytical skills, with the ability to quickly and accurately assess and diagnose organisational issues.
•
Ability to develop and maintain effective working relationships at all levels
•
Ability to operate as an internal consultant, demonstrating lateral thinking, flexibility, effective management of conflicting priorities, delivering results to target/deadline, and demonstrably adding value to business performance
•
Computing skills (Microsoft Office and knowledge of contemporary HRIS)