2015 HOLIDAY THE PERFECT FAMILY HBROCHURE OLIDAY DESTINATION

**** CARLETON Village

2015 Holiday

Brochure

Welcome Thank you for downloading the Carleton Village Holiday Brochure 2014. You’ll find everything you need to know about the activities and accommodation available at Carleton Village as well as holiday activities, attractions and days out in Youghal, East Cork and West Waterford Carleton Village – Where Standards Matter

Carleton Village, Golf Links Road, Youghal. Co.Cork. Ireland. Telephone: 02490044. Fax:02490045. Email:[email protected]. Web:www.carletonvillage.ie

Relax! You’re on your Holidays Carleton Village is the perfect holiday destination for you and your family. A place where standards matter and where every day is fun, different, relaxing and exciting! At Carleton Village Youghal we pride ourselves on the comfort and quality of our holiday homes. All our accommodation, be it a holiday apartment, villa or cottage comes fully equipped with everything you’ll need to make your Self Catering Holiday as enjoyable as possible.

Contents Onsite Activities Club Carleton Family Fun East Cork/Waterford Accommodation Carleton Village FAQ Terms and Conditions

Carleton Village Activities Outdoor Heated Pool The Carleton Village outdoor heated pool is open during the months of July and August. Michael our resident lifeguard (famous among our guest) on duty at all times so rest assured your children are in good hands

Anyone For Tennis? Carleton Village boast two championship Tennis Courts! Although rackets and balls are available free of charge from Reception we recommend that if you have some at home you should bring them along

The Carleton Village Walled Garden The Walled Garden in Carleton Village is home to the outdoor pool and an array of activities to keep your kids entertained and happy.

The Carleton Village Kids Club The Kids Club runs three mornings a week and is located at the top of the village beside the tennis courts and playground. Ideal for all the family children get to play together under the watchful eye of Karen and her team while parents get a much needed break.

The Carleton Playground The Carleton Playground is open all year round and has a varied array of activities to keep your little monkeys entertained! The Carleton Playground caters to children from Toddlers to Ten year olds.

The Family Fun BBQ Night

Fun Fun Fun! The Carleton Village Family Fun BBQ is held one night a week during the high season months of July and August. Our resident chef cooks up a varied array of savoury treats and entertainment is provided by the bucket load. An evening where parents get to sit back and relax as the kids are entertained in the confines of the walled garden. We have a guest act each evening as well as Football, Volley Ball Games a Lollypop hunts and face painting fun.

Family Fun from a Talking Dogs and lots of Baloney Tony Baloney & Leroy the Talking Dog are regular guest at the Family Fun BBQ Night. A resounding hit with the children, Tony’s magic tricks are sure to keep both the kids and parents entertained. Victor the Balloonist is also a favourite with the guests.

Club Carleton

The Carleton Village Club Carleton scheme operates in both Youghal and the surrounding area. This Scheme allows our guests to avail of discounts on activities, attractions and restaurants in both Youghal and the Surrounding area. Club Carleton Members Each year our Club members change and grow, so far the Club Carleton Members* for 2015 are

The Aura Leisure Centre Perks Entertainment Leahy’s Open Farm Blackwater River Cruises The Red Store Aquatrek Sailing South Coast Charter Angling Lismore Cycling Holildays Ceolta Si *Subject to Change

CYCLING IN YOUGHAL

YOUGHAL BEACHES Front Strand: Sandy, safe beach - most suitable for families, picnics and walks, amenities close by. Claycastle: Sandy, safe beach - eu blue flag. Suitable for families, picnics and walks. Lifeguards on-site, amenities close by. Redbarn Strand: Sandy, safe beach – suitable for families, picnics and walks. It is possible to drive the car on to the beach at this point. This area of the beach is also suitable for ponies and traps, and these are often available for rides. Like a little Mystery Tour? Try and find Goat Island cove while you’re here, a local hidden gem! CYCLING IN YOUGHAL If you would like to hire bicycles you can do so by contacting Willie from Cycling Holidays on +353 (0)87 9356610 WALKING IN YOUGHAL Youghal a selection of simple be it seaside beach walks – nature – heritage. The Tourist Office located on the quay front has a large selection of walking routes for Youghal and the surrounding villages. GOLF Youghal Golf Course is an 18 Youghal Golf Club which offers golfers a scenic and challenging 18 hole - Par 71 golf course overlooking the Atlantic Ocean. The lush, members-owned

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ADVENTURE ACTIVITIES Ardmore Adventures offer real adventure activities in unspoilt natural locations in Waterford and Cork. Activities include Rock Climbing, Sea Kayaking, Surfing, Snorkelling, Stand Up Paddle Boarding, Archery, Teambuilding. Tel: 083-3743889

GREYHOUND RACING IN YOUGHAL Youghal Greyhound Track offers a dynamic and exciting night out for the whole family. Races are held twice a week, please check with reception for more details. During the summer months entry is free and light refreshments are available throughout the night.

ANGLING Youghal bay is a sea fishing paradise, unspoilt, un-crowded and offering great sport, with specially fine bass fishing, Pollack, Mackerel, Wrasse, Conger and Dogfish. Tackle Shops: Cal Favin’s Hardware, North Main Street and Brodrick’s Hardware, North Main Street. For Charter Angling in Youghal guests have two options Seahunter 087 2112488 and South Coast Charter 087 2657177.

PITCH & PUTT Pitch and putt your way across fairways and bunkers for winning glory. Located right on the beach front Youghal’s 18 hole Pitch and Putt course is open all year round. The course layout is a varied array of lakes and hillside to put every level of skill To the test. Groups are welcome and pre-booking is not necessary, Clubs hire is available. Tel: 087 419 6673.

The Carleton Village Deluxe! Meandering down your own private drive way to be greeted by splendid luxury…. At Carleton Village we have a total of 5 deluxe villas onsite each with their own private drive way, landscaped gardens and stunning views.

Our Deluxe Villas are spacious and contemporary in design, downstairs plays host to a large living area, complete with a real fire and a fabulously designed kitchen.

The living room opens up to a paved patio area, ideal for entertaining or simply taking in the views. The first floor boasts a large main bathroom a double bedroom and a twin room with en-suite. On the second floor is home to two large double rooms each with large en-suites and walk-in showers.

But it doesn’t stop there, each second floor bedroom has an east facing balcony with views of the river and ocean, and if you’re lucky you’ll catch a glimpse of the dolphins that frequent Youghal harbour during the summer months. .

For guests who book direct with Carleton Village there is no charge for electricity or should you require a travel cot, high chair or stairs gate these are also provided free of charge.

The Apartments Carleton Village Apartments comprise of three apartment blocks, each with fantastic view overlooking the River Blackwater and Atlantic Ocean. The apartments are located in the lower part of the Village in close proximity to the pedestrian walkway which leads to the town centre.

Each apartment is fully furnished to 4 star standards. These modern apartments have uninterrupted views overlooking the sea and Youghal Bay.

There is an open plan living/dining room with TV, DVD player and Hi-fi system. The modern fully fitted kitchens have a washing machine, dishwasher, oven, hob and microwave. It leads on to a balcony with sea views.

The master bedroom has a shower ensuite. The second bedroom has 2 single beds and the main bathroom has a Jacuzzi bath.

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The Villas Carleton Village consists of two storey terrace villas, and stand alone cottage style villas each with large living/dining area and separate kitchen. Our villas sleep from 4 to 8 people with room for an infant Each Villa has a downstairs bathroom/shower room. Our two bed villas do not have any bath facilities, however they do have a shower room both upstairs and down. Our three and four bed villas also have a down stairs bedroom and the three bed villas have a balcony area upstairs Each kitchen is fully equipped to Failte Ireland 4 Star Standards equipped with a hob, oven, microwave and washing machine dryer. T.V,’s and DVD Players are in all villas and there are DVD’s available to rent from reception free of charge.

Upstairs usually consists of one to two bathrooms and two bedrooms, on which is ensuite. There is a spacious master bedroom complete with en-suite and twin bedroom. Our three bed villas also have a walk in wardrobe. All beds are ready for sleeping in and towels are also provided.

We want to make sure you enjoy you stay with us, that why standards matter at Carleton Village. Our housekeeping staff are very conscientious and all our properties are inspected by management prior to handover

Carleton Village F.A.Q Are Linen and Towels Provided? A full set of towels and bed linen are provided FREE of charge in all our accommodation Are Pets Allowed? I’m afraid that’s a big NO! Although we do love animals our accommodation and the village complex must be kept in pristine condition. We operate to 4 Star standards and as such can not allow pets in Carleton Village. Is Carleton Village Smoking or Non-Smoking? In the interest and comfort of our guest present and future we ask that you do not smoke in the Villas or Apartments What is the difference between a Luxury Villa and a Deluxe Villa? Our deluxe villas are the ‘piece de resistance’ of Self Catering. Each detached Villa sits overlooking Youghal Harbour and the Blackwater River. Furnished to the highest standard each villa contains 4 spacious bedrooms, 4 bathrooms, 2 of which have walk in showers. Each Villa has it’s own private entrance and is set in its own private garden. Must I pay and Electricity Charge? Guest who book direct do not have to pay for Electricity as the cost is included in the overall price, if you have booked your stay at Carleton Village through a third party operator there is a €5 charge for electricity per day. What is the charge for Travel Cots, High Chairs or Stairs Gate Hire? Again Guests who book direct, should you require any of the above it is included in the cost. Guest who book third party there is a charge of €10 per item required. Is the Swimming Pool open during off season months? The playground and tennis courts are open all year round however the Walled Garden and pool close during the off season. The Aura Leisure Centre, a Carleton Village Holiday Partner located only 15 minutes from the complex offer discounted passes to Carleton Village Guest, simply show your key at reception. What activities are there for children in Youghal and the surrounding area? Onsite we have an outdoor heated pool*, playground, tennis courts, BBQ Night, DVD Hire, Kids Club* Table Tennis, Giant Connect Four and Chess, Swing Ball and Bowls. Within a 5 minute drive of the complex, there is Perks Entertainment Centre, Ireland’s largest Indoor Emporium, The Aura Leisure Centre, with three pools and round the building slide, The Beach, The Mill Road Playground, The Greyhound Stadium. Within a 25 to 40 minute Drive, there is Fota Wildlife, The Jungle Gym Midleton, Leahy’s Open Farm, Killeagh Woods and Trabolgan What activities are there for children in Youghal and the surrounding are? Onsite we have an outdoor heated pool*, playground, tennis courts, BBQ Night, DVD Hire, Kids Club* Table Tennis, Giant Connect Four and Chess, Swing Ball and Bowls. Within a 5 minute drive of the complex, there is Perks Entertainment Centre, Ireland’s largest Indoor Emporium, The Aura Leisure Centre, with three pools and round the building slide. The beach, The Mill Road Playground, The Greyhound Stadium, Within a 25 to 40 minute Drive, there is Fota Wildlife, The Jungle Gym Midleton, Leahy’s Open Farm, Killeagh Woods and Trabolgan. How far is Carleton Village from the Beach or Town Centre? Carleton Village is located on the hillside which overlooks the sea and parts of the town. To walk to both the town centre and beach takes approx 10 minutes. However guests should be aware that as Carleton Village is located on a hillside getting back to the village may take a bit longer.

Carleton Village Rental Terms and Conditions Booking Payment- A non-refundable booking deposit of €100.00 is required to reserve accommodation. Outstanding balance is due six weeks prior to arrival date. Cancellations - All cancellations are to be made in writing. Up to 43 days prior to arrival – loss of €100 booking deposit only. 42– 29 days – 50% loss. 28- 15 days – 75 % loss 14 days or less – 100% loss Insurance We recommend that you purchase travel insurance to cover you in the event that you need to cancel your booking. If we cancel or amend your booking. We would not expect to have to make any changes to your booking, but sometimes problems occur and we do have to make alterations or, very occasionally cancel bookings. If this does happen, we will contact you as soon as is reasonably practical and inform you of the cancellation or the change to your booking. If we cancel your booking, we will refund you any fees you have already paid to us. However, we will not be liable to refund you for any fees you may have paid to any third party in connection with your holiday (including, without limitation, fees for travel, entertainment, activities or insurance). Check In/Check out Times During June, July and August, Apartments and Villa’s are available for occupation between 5pm and 7pm and must be vacated by 10am on day of departure. Alternative arrangements can only be facilitated strictly by prior arrangement with Carleton reservations office. Failure to notify on site supervisor of late arrival may result in loss of reservation. No refund is made if a client is requested to leave or leaves on his own accord before the expiration of his booking. Breakages As a resort that caters to families we understand that little fingers can drop and break things from time to time. We do not normally charge for minor breakages but you might just pop into reception or call and let us know. If we find that excessive or major damage has been caused, the full cost to repair/replace the item will be charged to the card provided at time of booking. Smoking We have a very strict no smoking policy in place in all our properties. If you smoke we ask that you do so outside the property and discard of all cigarette end responsibility. If a member of housekeeping suspects smoking has taken place in the property a supervisor will be called to confirm, on confirmation of such your card will be charged €100 for additional cleaning and airing. Lost Keys We operate a specialised key system in Carleton Village and the loss of keys although understandable is very inconvenient. The charge to replace a lost or unreturned key is €50 and this will be charged to your card. Lost Property No responsibility will be accepted by Carleton Holidays for loss of or damage to property belonging to a guest which is lost or stolen on Carleton Village premises. Additionally such property will be disposed of within 4 weeks of departure if not claimed. Pets With the exception of assistance dogs, pets are not permitted in the complex. Please note that assistance dogs must be brought to the attention of Carleton Holidays at the time of booking. Guests found to have brought a pet in to the complex will be asked to vacate the villa/apartment immediately and no refund will be given. Access to the Villa/Apartment The Management reserves the right to inspect the unit at any time. Disturbance Noise levels at all times, especially after dark are to be kept to a reasonable level as a matter of courtesy and to avoid disturbance to other guests. Rental of the property may be terminated with no refund at the discretion of the management if occupier behaves in a disruptive manner, causes damage to the property, causes a disturbance or any other circumstances unacceptable to the management. Maximum number of occupants The total number of people stated on the booking is not to be exceeded. Excess of this number may result in loss of reservation. 2 Bed Villas/Apartments sleep a maximum of 2 Adults, 2 Children and an Infant.3 Bed Villas sleep a maximum of 2 Adults 4 Children and an Infant or 3 Adults 3 Children and an Infant.4 Bed Villas sleep a maximum of 2 Adults 6 Children and an Infant or 4 Adults 4 Children and an Infant.Deluxe Villas sleep a maximum of 2 Adults 6 Children and an Infant or 4 Adults 4 Children and an Infant. Amending Your Booking Changes of booking date and/or property type may incur an additional charge. Complaints In the unlikely event of a complaint, please notify the supervisor in Reception immediately and if not rectified, details must be forwarded to the company within 7 days. Liability It is the express condition of this booking that the Management is relieved of all liability for any accident, loss or damages which may be sustained by the patrons or their property, whether such loss or damage is caused by the negligence of Carleton Village Management, it’s servants agents or otherwise, within Carleton Village accommodation, leisure facilities or during children’s organised activities or otherwise within the confines of Carleton Village.