TRAVEL THE WORLD
Group, Incentive & Charter Travel TRAVEL AGENT’S GUIDE
CONTENTS 3 4-5 6-7 8-9 10 - 11
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Why Travel the World Group Travel Specialists? Tauck Worldwide Journeys, River & Small Ship Cruising Windstar Cruises Ponant Yacht Cruises & Expeditions Silversea
Group, Incentive & Charter Travel
12 - 13 14 - 15 16 - 17 18 - 19
Holland America Line Carnival International Incentive Travel & Private Charters What our client’s say
Travel the World Group Travel Specialists Travel the World has been providing discerning travellers with unique luxury experiences for over 30 years. From premium cruise holidays on the world’s best cruise lines, to enriching historic and cultural tours, to indulgently luxurious resorts, Travel the World will be able to cater to your group’s every need.
Where can your group travel to?
Travel the World’s group specialists cater for all types of product throughout the world including the most popular areas in Europe, Asia, Africa, The Americas, Australia & New Zealand, South Pacific and expedition experiences to the Polar Regions.
Travel the World has a specialist group travel team who are able to manage groups of any sizes, big or small, from 10 – 4,000 guests.
What is a group?
A minimum of 10 people make up a group whether it is for business or pleasure. Travel the World specialises in: • Meetings & Conferences • Individual & Incentive Groups • Family groups • Sporting groups • Special interest groups - Cooking, Spa, Bridge, Dancing • Weddings • Full ship charters
Who do we have waiting to help you?
With over 30 years combined group travel industry experience, our group travel specialists are on hand to help you with your group enquiries. With previous travel experience in retail, corporate, wholesale, cruising and tour sector, they truly are experts. Travel has taken the team to exciting destinations in the USA, Asia, Europe, Africa, the Middle East & Australia. Please let them help you plan your perfect group holiday with their unrivalled knowledge and passion for travel.
What can we do to help you?
Our specialist groups team can combine a cruise itinerary with customised pre and post tours to match your group’s needs and interests or even charter an entire ship. We’ll help you choose which cruise operator is best suited to your group, from the small luxury ships of Windstar Cruises, Silversea, Ponant Yacht & Expedition Cruises or Tauck River & Small Ship Cruises to the larger vessels of Holland America Line & Carnival International. With such a large choice we can cater to every destination, from Antarctica to the Galapagos, the Mediterranean to Tahiti. Other product options outside of cruise are also available for culturally immersive travel, luxurious resorts and premium touring. Travel the World also has a specialist wholesale air team who can assist with competitive airfares that will connect your group to these wonderful products.
Group Benefits through Travel the World
The One Touch Solution; • Over 30 years group management experience • Over 30 years cruise booking experience – we know cruise! • Experts at finding the right product to meet your needs • Easy Access – direct number and email to a person not a call centre • Ease of planning - hassle free for you • Ability to access nett rates allowing you to create your own cost & margin structure • Foreign exchange management – we take the guess work out! • Secured deposits • Secured space • Contracts with trusted & reliable global brands • Established relationships with supplementary suppliers globally – thousands of hotels, land operators & transfer companies to enhance your group’s experience • Direct system access to key suppliers • Access to our in-house wholesale airfare department • Customised group shore excursion program • Customised partner/family programs • All inclusive package provided including meals, venue hire, audio visual etc • Marketing assistance • Event/Conference coordination before, during and after.
Contact Us
Travel the World group travel specialists on
1300 804 522 - option “4”
[email protected]
1300 804 522 - option “4”
[email protected]
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Group, Incentive & Charter Travel
How your group sees the world matters! Access the extraordinary. It’s what Tauck does best. What type of product is on offer? • Tauck World Discovery – in-depth, expertly choreographed land journeys • Tauck European River Cruising – award winning, elegant riverboats with uncommon access to unique destination experiences • Tauck Small Ship Cruising – cruises to hidden harbours, tiny coves and exclusive ports onboard luxury small ships for private yacht like experiences • Tauck Culturious – small groups, hands on travel, immersing guests in culture and daily life • Tauck Bridges – fun and inspirational family travel • Tauck Events – once in a lifetime unique experiences • Tauck Earth Journeys created with BBC Earth – come meet your planet
Why Tauck? • Travel with international clients & like minded, cultured individuals who are seeking a unique experience • Treated like individuals & as an extended member of the Tauck family. You don’t wear a badge, you’re not labelled • Exclusive access to memorable experiences, custom to Tauck • Itineraries go beyond the expected, challenging the status quo. Go behind the scenes to experience things other people don’t get to do. Roped off areas get opened for Tauck clients! • VIP treatment for Tauck clients! Express entrances to castles, museums and places of interest. No queuing! • All inclusive. No hidden costs. It’s one up front price. You don’t pay extra for special experiences and events • Unexpected surprises! When you least expect it, a surprise gift or personal treat is offered which isn’t on the itinerary and it’s at no extra cost! Tauck never settles for ordinary • Tour Directors are Tauck employees not contractors. They have been hand-picked by the Tauck family for their incredible passion and knowledge Devoted to your group 24/7!
Destinations • • • • •
Africa Antarctica Asia Australia & New Zealand Canada
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Cuba Europe The Middle East South America USA
Group Benefits through Travel the World
• Book 10 Passengers on the same Tauck river cruise, Tauck land journey or Tauck small ship cruise departure and the 11th passenger travels for FREE • Book 8 passengers on the same Tauck Bridges or Tauck Culturious departure and the 9th Passenger travels for FREE • Tauck Specialists • Over 30 years group management experience • Over 30 years cruise booking experience – we know cruise! • Experts at finding the right product to meet your needs • Easy Access – direct number and email to a person not a call centre • Ease of planning - hassle free for you • Ability to access nett rates allowing you to create your own cost & margin structure • Foreign exchange management - we take the guess work out! • Secured deposits • Secured space • Contracts with trusted & reliable global brands • Established relationships with supplementary suppliers globally – thousands of hotels, land operators & transfer companies to enhance your group’s experience • Direct system access to key suppliers • Access to our in-house wholesale airfare department • Customised Group shore excursion program • Customised partner/family programs • All inclusive package provided including meals, venue hire, audio visual etc • Marketing assistance • Event/Conference coordination before, during and after
Interested in a Tauck river boat charter? See page 17 1300 804 522 - option “4”
[email protected]
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Group, Incentive & Charter Travel
Casually Elegant. Completely Flexible. Luxury Cruising. 180˚ from ordinary. What type of product is on offer? • Three Sailing Yachts: Wind Surf - 310 guests; Wind Spirit & Wind Star - 148 guests • Three Sleek All Suite Power Yachts: Star Pride; Star Breeze & Star Legend - 212 guests
Why Windstar Cruises? • The Small Ship Advantage. Graceful yachts which are large enough to pamper and entertain your clients, yet small enough to take them to delightful tiny harbours and hidden coves others can’t reach • Private Yacht Style. The freedom and cachet of your own private yacht – easy-going and unregimented, with all the comforts of a luxury cruise ship • Casual Elegance. Beautiful contemporary design with a welcoming vibe that invites you to leave your coat and tie at home. Always elegant, never stuffy • Pampering without pretense. Service that’s attentive, personal, easy, and non–intrusive – making your clients happy makes our day • Cuisine as delightful as the setting. Every meal is a highlight. In every beautiful culinary venue, every day, of every voyage • Premier destinations. Your clients will explore hidden coves accessible only to a few – and world-famous highlights. The best of both worlds. Visit legendary ports of call like St Tropez, Papeete and St Bart’s. Sail into harbours at Portree, Rovinj, and other places off the beaten path. Or mingle with other yachtsmen at “insider” locales like Hvar and Jost Van Dyke • Magical Moments. Visit the Captain on the Bridge, dine under the stars, listen to the swell of music as your beautiful yacht leaves port. On a Windstar yacht, magical moments are everywhere – and in endless supply • Windstar’s exclusive private events. Each day is infused with magic, but on every Windstar voyage one day stands out for special memories – our Windstar Private Event. You’ll be our guest for an experience designed just for you, to take you closer to the people and places of the world. From a private reception in St. Catherine’s Palace to an exclusive overnight experience in Luxor, the magic is waiting
Destinations • • • • • • • •
Caribbean Costa Rica Greek Isles, Turkey & Black Sea Italy & France Mediterranean Northern Europe Panama Canal Tahiti
Group Benefits through Travel the World
• Book 10 passengers and the 11th passenger travels for FREE • Extra savings • Windstar specialists • Over 30 years group management experience • Over 30 years cruise booking experience – we know cruise! • Experts at finding the right product to meet your needs • Easy Access – direct number and email to a person not a call centre • Ease of planning - hassle free for you • Ability to access nett rates allowing you to create your own cost & margin structure • Foreign exchange management - we take the guess work out! • Secured deposits • Secured space • Contracts with trusted & reliable global brands • Established relationships with supplementary suppliers globally – thousands of hotels, land operators & transfer companies to enhance your group’s experience • Direct system access to key suppliers • Access to our in-house wholesale airfare department • Customised Group shore excursion program • Customised partner/family programs • All inclusive package provided including meals, venue hire, audio visual etc • Marketing assistance • Event/Conference coordination before, during and after
Interested in a full ship charter? See page 17 1300 804 522 - option “4”
[email protected]
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Group, Incentive & Charter Travel
Unique French Elegance. Culinary Delights. Luxury Yacht & Expedition Specialists. What type of product is on offer? It’s the spirit of cruising “a la française” – the French way of life • A modern fleet of 4 elegant yachts: Le Boreal; L’ Austral; Le Soleal & Le Lyrial - 264 guests • A sailing yacht: Le Ponant - 64 guests
Why Ponant Cruises? • French flair. The embodiment of French flair, luxury, authenticity and passion are Ponant’s key ingredients in delivering your group a unique cruise • Private yacht experience. Only 132 Staterooms and Suites. Intimate and personal cruising experience where everyone lives at their own pace • No interior cabins! All Staterooms and Suites have ocean views with the majority having balconies and offer L’Occitane bath products from Provence, France plus 24 hour room service. There is also a Butler service for Suites • Travel with international clients. Travel with people from all over the world. Ponant has a French offering to an international flavour of clients • Open Seating & Culinary Delights. Discover French-inspired, refined and international gourmet cuisine which is combined with professional and discreet service - all accompanied by a selection of fine wines, presented by an expert sommelier • Exceptional Itineraries and Ports of Call. For more than 25 years, Ponant cruises has been offering guests the most beautiful itineraries - a blend of mythical ports of call to hidden harbours and tiny coves that others can’t get to. Onboard experts and speakers will share their knowledge, enthusiasm and experience • Green “clean ship” standards. The only cruise line with this classification! • Customisation. Customised amenities, itineraries, menus, onboard activities and event functions for groups in an elegant and intimate environment • Zodiac Landings. All yachts are equipped with Zodiac® boats for guest use
Destinations • • • • • • •
Adriatic Alaska Antarctica Arctic Asia Caribbean Greece & Turkey
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Latin America Mediterranean Northern Europe & The Baltic Ocean Voyages Pacific & Oceania Russia West Africa
Group Benefits through Travel the World • • • • • • • • • • • • • •
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Book 10 cabins and the 11th cabin is FREE Extra savings Ponant specialists Over 30 years group management experience Over 30 years cruise booking experience – we know cruise! Experts at finding the right product to meet your needs Easy Access – direct number and email to a person not a call centre Ease of planning - hassle free for you Ability to access nett rates allowing you to create your own cost & margin structure Foreign exchange management - we take the guess work out! Secured deposits Secured space Contracts with trusted & reliable global brands Established relationships with supplementary suppliers globally – thousands of hotels, land operators & transfer companies to enhance your group’s experience Direct system access to key suppliers Access to our in-house wholesale airfare department Customised Group shore excursion program Customised partner/family programs All inclusive package provided including meals, venue hire, audio visual etc Marketing assistance Event/Conference coordination before, during and after
Interested in a full ship charter? See page 17 1300 804 522 - option “4”
[email protected]
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Group, Incentive & Charter Travel
Intimate Boutique Ships designed for those who delight in the thrill of discovery. What type of product is on offer? • Five Luxury small ships : Silver Cloud and Silver Wind - 294 guests; Silver Shadow and Silver Whisper - 388 guests & Silver Spirit - 540 guests • Three purpose-built expedition ships that can transport you to the furthermost boundaries of the planet: Silver Explorer - 130 guests; Silver Galapagos - 99 guests & Silver Discoverer - 120 guests
Why Silversea? • Cruise expeditions sail to over 800 destinations on all seven continents • Owned and operated by one family means genuine pride in ownership and a personal commitment to maintain the high standards of cruise excellence • High standard in corporate and incentive travel. Whether you desire a limited number of suites for an exclusive incentive or a full-ship charter • Can accommodate highly customised special events, with extraordinary flair and value ideal for incentivising employees, showing customer appreciation; staging conferences, consumer endorsement events or product rollouts. • Carefully crafted shore excursions • Exquisite dining and all-inclusive amenities • All inclusive value - no hidden fees or extra charges • All ocean-view suite accommodation – over 80% with private verandahs & butler service • All onboard gratuities included • Complimentary beverages served throughout the ship and stocked in your suite’s cocktail bar (including fine wines, champagnes, spirits, bottled water, specialty coffees and soft drinks) • Complimentary use of show lounge, conference room and other venues for meetings and presentations • Complimentary audio and visual equipment • Complimentary business break food and beverages • Complimentary 24-hour room service • Complimentary activities and special events
Destinations • • • • • • •
Africa & Indian Ocean Alaska Antarctica Arctic Asia Australia & NZ Canada & New England
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Caribbean & Central America Galapagos Islands Mediterranean Northern Europe & British Isles Ocean Voyages Russian Far East South America
Group Benefits through Travel the World • • • • • • • • • • • • • •
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Group CREDIT Extra savings Silversea specialists Over 30 years group management experience Over 30 years cruise booking experience – we know cruise! Experts at finding the right product to meet your needs Easy Access – direct number and email to a person not a call centre Ease of planning - hassle free for you Ability to access nett rates allowing you to create your own cost & margin structure Foreign exchange management - we take the guess work out! Secured deposits Secured space Contracts with trusted & reliable global brands Established relationships with supplementary suppliers globally – thousands of hotels, land operators & transfer companies to enhance your group’s experience Direct system access to key suppliers Access to our in-house wholesale airfare department Customised Group shore excursion program Customised partner/family programs All inclusive package provided including meals, venue hire, audio visual etc Marketing assistance Event/Conference coordination before, during and after
Interested in a full ship charter? See page 17 1300 804 522 - option “4”
[email protected]
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Group, Incentive & Charter Travel
Spacious Mid-Sized Ships. Attentive Service. Refined Elegance. Consistent Industry Recognition. What type of product is on offer? • An elegant fleet of 15 ships with spacious rooms, rich woods, beautiful floral arrangements and handsome furnishings cruising to all 7 continents • Holland America Line’s spacious mid-sized ships range from 835 guests onboard ms Prinsendam, the intimate explorer, to the largest and newest member of the fleet, ms Koningsdam carrying 2,650 guests (being launched in 2016)
Why Holland America Line? • Holland America Line represents an ideal solution for your group event offering an attractive environment - one that often exceeds what most land-based hotels or resorts can provide • Inclusive pricing covers all accommodations, meeting and conferences, most food, entertainment and more • With 140 years of history, Holland America Line has the experience and expertise to cater for some of the most discriminating clientele • Pleasures of mid-sized cruising where wishes are graciously and swiftly fulfilled • Culinary wonders from a light lunch to a festive five-course dinner. Your group can look forward to menus that change by the day • A leading premium-class cruise line, with some of the largest verandah staterooms at sea, accommodating groups ranging from 15 to 2,650 people
Destinations • • • • • • • • • • • •
Alaska Asia Australia & New Zealand Canada & New England Caribbean Europe Grand World Voyages Hawaii Mexico Panama Canal South America South Pacific
Group Benefits through Travel the World
• Book 15 passengers and the 16th passenger gets a CREDIT • Exclusive BONUS offers • Extra savings • Holland America Line Specialists • Over 30 years group management experience • Over 30 years cruise booking experience – we know cruise! • Experts at finding the right product to meet your needs • Easy Access – direct number and email to a person not a call centre • Ease of planning - hassle free for you • Ability to access nett rates allowing you to create your own cost & margin structure • Foreign exchange management - we take the guess work out! • Secured deposits • Secured space • Contracts with trusted & reliable global brands • Established relationships with supplementary suppliers globally – thousands of hotels, land operators & transfer companies to enhance your group’s experience • Direct system access to key suppliers • Access to our in-house wholesale airfare department • Customised Group shore excursion program • Customised partner/family programs • All inclusive package provided including meals, venue hire, audio visual etc • Marketing assistance • Event/Conference coordination before, during and after
1300 804 522 - option “4”
[email protected]
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Group, Incentive & Charter Travel
“The world’s most popular cruise line®” The perfect choice for your next event or incentive group What type of product is on offer? • 24 state-of-the-art ships that sail from one exciting destination to another • From Feb 2016 - 9 classes of ship giving you a wide array of quality cruises suitable for all
Why Carnival International? • Carnival can accommodate groups ranging in size from 16 to 3,500 guests • The greatest choice and selection • 24 spectacular ships • A choice of 3-day, 4-day, 5-day, 6-day, 7-day or longer programs • Popular destinations including The Bahamas, Caribbean, Hawaii, Mexican Riviera, Alaska, Bermuda, Canada & New England and returning for 2016 Europe on a brand new ship • Offers great value, making it easier to plan and less expensive than a land-based program • Includes a choice of spacious accommodations, private meeting space and venues with AV equipment plus all onboard meals • 24-hour room service • Customised programs to meet all of your needs, as well as your budget • Extensive range of activities and live entertainment including spectacular broadway shows • Caters to all types of family, sporting, corporate, clubs or wedding groups with just about everything included
Destinations • • • • • •
Alaska The Bahamas Bermuda Canada & New England Caribbean Europe - returning for 2016 on a brand new ship, Carnival Vista • Hawaii • Mexican Riviera
Group Benefits through Travel the World
• Book 15 passengers and the 16th passenger gets a CREDIT • Exclusive BONUS offers • Extra savings • Carnival International Specialists • Over 30 years group management experience • Over 30 years cruise booking experience – we know cruise! • Experts at finding the right product to meet your needs • Easy Access – direct number and email to a person not a call centre • Ease of planning - hassle free for you • Ability to access nett rates allowing you to create your own cost & margin structure • Foreign exchange management - we take the guess work out! • Secured deposits • Secured space • Contracts with trusted & reliable global brands • Established relationships with supplementary suppliers globally – thousands of hotels, land operators & transfer companies to enhance your group’s experience • Direct system access to key suppliers • Access to our in-house wholesale airfare department • Customised Group shore excursion program • Customised partner/family programs • All inclusive package provided including meals, venue hire, audio visual etc • Marketing assistance • Event/Conference coordination before, during and after
1300 804 522 - option “4”
[email protected]
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Group, Incentive & Charter Travel
For the ultimate group experience you can’t look past an Incentive or Private Charter The unique setting of a cruise ship is perfect for a conference or corporate gathering. It is accessible, secure and suited to business and relaxation with a wide range of single site facilities, including meeting rooms, private dining rooms and specialty restaurants. With meals, accommodation and entertainment included in the fare, a full ship charter or incentive cruise offers unsurpassed value by packaging airport transfers, accommodations, entertainment, food and beverages - all in one package.
Benefits to you • • • •
You are ensured of your audience’s full attention Maximum delegate attendance Ease of planning with a one stop shop Customised events, themes, logistics, value team building options and facilities second to none • Partner and family activities, personalised shore excursions, entertainment & variety
Full Yacht Charter – Make it your own!
Charters are the ultimate extension of Incentive Travel. Why? Because they are used as a tool to help increase sales, provide a long term impact, motivate employees, enhance teamwork and increase employee and customer loyalty - an exclusive extension of the company.
The perfect charter & incentive travel products Tauck River Boat 118 - 123 guests Explore the heart of Europe - the club like atmosphere is the perfect setting for shared discovery among a group travelling together and with a full charter you can ensure that your group gets exactly what they are looking for. All inclusive value, uncommon access to destination experiences and personalised caring service combine to ensure your group truly enjoys their European trip together.
Windstar Yachts 148 - 310 guests Perfect yacht options - imagine the cachet of making a Windstar Yacht your own, every day is yours by design.
Ponant 64 - 264 guests A sleek masted small yacht and four superb mega yachts. Discreet elegance with a perfect balance between chic and casual combine to make you feel as if you are on your own private yacht. Perfect for exotic destinations.
Silversea 296 - 540 guests Travel beautifully on intimate ships, from the classic fleet or for the more adventurous the expedition fleet - the choice is yours.
Chartering ensures your group total exclusivity and personalisation as well as a secure and confidential environment while cruising to the destinations of your choice. With your group occupying the entire ship, every aspect can be customised. The options are infinite from menus to onboard activities - even flying your corporate flag! A broad range of vessels awaits you from small luxury yachts and expedition ships to river boats and larger cruise ships. Let our experienced, creative and attentive groups team work with you to help meet the requirements of your clients. We will manage every step of the process that can lead to a successful event for 64 - 4000 guests.
1300 804 522 - option “4”
[email protected]
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What our client’s say! “Having dealt with Travel The World’s groups and incentive team for many years we have always been impressed with the level of service and willingness to help.. from the entire team” Michael Middleton, General Manager Bicton Travel “Pammy you are a darling- THANK YOU! You have been just an angel and your level of care – SUPERB! I cant thank you enough – can I clone you???????” Sandra Pelekanakis, Wentworth Travel “Working with Pam in groups is fantastic. She is a machine and will go out of her way 24/7 to make sure your group has all their I’s dotted and T’s crossed. My group was quite complex with many moving parts and with Pam and her team working with me ensured our group was a huge success! Brava Pam” Sharon Russell, Riviera Syndication “I would just like to say a HUGE special thank you to you Pam for all your AMAZING hard work. Everyone had a DREAM Trip of a lifetime…….. all THANKS to you, I can’t wait to start working on my next group” Hilary J. Weir, Dream Maker Travel
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Group, Incentive & Charter Travel
What our client’s say! “From my first contact with Pam in TTW groups I knew I was in good hands. She helped make the almost impossible become possible with ease! A pleasure to deal with, professional and great following up. Highly recommended!” David Smith, Travel on Capri “We have used Travel the World for many years for our group bookings and they have always ensured that the whole booking process has been smooth and easy – from the initial enquiry to assigning allotments and explaining the booking processes. The groups department consultants are knowledgeable and are a pleasure to deal with” Daniela Smith, Villa holiday your way “I have been dealing with the amazing Pam at TTW groups for more than ten years now and I am constantly inspired by her dedication, passion and pure total commitment to her job. Pam isn’t a talker, she is a doer. Her knowledge is extensive and the groups she has booked for me over these years have all worked like clockwork as she is with you every step of the way – if only the travel industry was full of people like Pam!” Stuart Ingram, Destination HQ
1300 804 522 - option “4”
[email protected]
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How to Book? Travel the World group travel specialists on 1300 804 522 - option “4” or
[email protected]
