Download Utility™ Instructions GEN2™ Printer

PSA-66-ST2R (RS232); PSA-66-ST2N (Netplex)

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Download Utility™ Instructions GEN2™ Printer (PSA-66-ST2R (RS232); PSA-66-ST2N (Netplex)) © 2004 – 2009 FutureLogic, Incorporated. All Rights Reserved. TCL Printer Language © 1991 – 2008 FutureLogic, Incorporated. All Rights Reserved. This work is registered with the United States Copyright Office. TCL Printer Language is a proprietary, copyrighted language developed by FutureLogic, Incorporated for exclusive use with its printer products. Download Utility © 2003 - 2009 FutureLogic, Incorporated. All Rights Reserved GEN2 Powered by FutureLogic, GEN2, TCL, Download Utility, FutureLogic Exchange, and FutureLogic are either trademarks or registered trademarks of FutureLogic, Incorporated in the United States and/or other countries. Netplex is a proprietary hardware interface and protocol of International Game Technology Corporation. All other trademarks and products or brand names mentioned herein are the property of their respective owners. This document contains Proprietary and Confidential information and its contents are covered by Non-Disclosure Agreement. This document describes product functions and technology that may not be available in a particular gaming jurisdiction, and would therefore not be available for sale and not approved for use at this time. Please contact your local sales representative for information concerning what features are available in your jurisdiction. This manual, as well as any software described in it, is furnished under license and may be used or copied only in accordance with the terms of such license. The content of this manual including technical information is disclosed and furnished for informational use only, is subject to change without notice, and should not be construed as a commitment by FutureLogic, Incorporated. FutureLogic, Incorporated assumes no responsibility or liability for any errors or inaccuracies that may appear in this manual and/or software. No grant of license or use rights of any such information is made by publication or distribution of this manual. Except as permitted by such license, no part of this manual may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, recording, or otherwise, without the prior written permission of FutureLogic, Incorporated. The information in this manual and/or software described is distributed on an “As Is” basis, without warranty. While every precaution has been taken in the preparation of this book and/or software, FutureLogic, Incorporated shall not have any liability to any person or entity with respect to any loss or damage caused or alleged to be caused directly or indirectly by the instructions and/or information contained in this manual or by the computer software and/or hardware products described in it. FUTURELOGIC, INCORPORATED (“FUTURELOGIC”) MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE FUTURELOGIC SOFTWARE. FUTURELOGIC DOES NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE FUTURELOGIC SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS, OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE FUTURELOGIC SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT WILL FUTURELOGIC, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE FUTURELOGIC SOFTWARE EVEN IF FUTURELOGIC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

FutureLogic, Inc. 425 East Colorado Street • Suite 100 Glendale, CA 91205 USA Phone 818.244.4700 • Fax 818.244.4764 www.futurelogic-inc.com • [email protected]

These specifications are subject to change without notice and may not completely and correctly document the operation of this product.

08/03/2009 PUBN-000027 REV.G

The GEN2 Netplex printer (PSA-66-ST2N) is in compliance with the Netplex protocol of IGT. The PSA-66-ST2 printer described in this manual is in compliance with all applied CE standards.

FutureLogic, Inc. 425 East Colorado Street • Suite 100 Glendale, CA 91205 USA Phone 818.244.4700 • Fax 818.244.4764 www.futurelogic-inc.com • [email protected]

Download Utility™ Instructions

Table of Contents Changing Firmware on One or More Printers............................................................. 1 Introduction ....................................................................................................................... 1 Settings for Your Computer ................................................................................................ 1 USB to Serial Adapters............................................................................................. 1 Windows Versions .................................................................................................... 1 Accessing the Printer From Within a Machine .................................................................... 1 Using the Download Utility Software .................................................................................. 2 Setting Up Your Preferences ..................................................................................... 2 Changing Firmware on the Printer ........................................................................... 4 Version Control and Verification............................................................................... 7

© 2004 – 2009 FutureLogic, Incorporated. All Rights Reserved.

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Download Utility™ Instructions

Changing Firmware on One or More Printers Introduction

In recognition of the need for multiple versions of firmware both for different gaming applications and normal enhancements, FutureLogic, Inc. has developed the Download Utility™ software to provide a secure yet simple means to reload printer firmware on the GEN2™ printer. This publication describes how to re-flash the printer firmware using the Download Utility software. Use this software to change the printer firmware on one or multiple printers connected using different communication ports.

Settings for Your Computer

This section identifies the recommended USB to serial adapters and Microsoft Windows versions to use with the Download Utility software.

USB to Serial Adapters

Most USB to serial adapters in the market will not work with the Download Utility software. As such, FutureLogic, Inc. recommends the following Quatech USB to serial adapters. For more information, contact Quatech at www.Quatech.com. For downloading to multiple ports: •

Quatech Multi-Port Adapter ESC-100D 8 RS232 Ports

•

Quatech Multi-Port Adapter QSP-100 4 RS232 Ports (PCMCIA)

•

Quatech Multi-Port Adapter QSU2-100 (USB to 4-RS232)

•

Quatech Single Port USB Adapter SSU2-100

Windows Versions

Use the following Microsoft Windows versions with the Download Utility software. •

For downloading to single ports using native RS232 port: Microsoft Windows 2000 or Windows XP.

•

For download to multiple ports using a Quatech adapter: Microsoft Windows 2000 Professional Only or Windows XP.

Accessing the Printer From Within a Machine Note: Skip this section if the printer is not in a machine. To access the printer from within a machine: 1. Disconnect the power. 2. Disconnect the coil cable connector. CAUTION! The cable is under tension.

© 2004 – 2009 FutureLogic, Incorporated. All Rights Reserved.

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Download Utility™ Instructions

Figure 1

Disconnect the Coil Cable

3. Pull the printer out of the game until it locks.

Figure 2

Slide the Printer until It Locks

CAUTION! Do not connect the DB9 RS232 and Power ends of the Evaluation Cable to your computer until instructed to do so.

Using the Download Utility Software

Verify that you have installed the Download Utility software. You can acquire this software from the FutureLogic Exchange™ secured area of our Web site at www.futurelogic-inc.com or CD-ROM.

Setting Up Your Preferences Note: If you move your Download Utility files to another computer, double-check your preferences settings on the new computer as they may no longer apply. To set up your preferences if using the Download Utility software for the first time: 1. Open the Download Utility software. The Main Window displays.

© 2004 – 2009 FutureLogic, Incorporated. All Rights Reserved.

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Download Utility™ Instructions

Toolbar Buttons

Tabs

Figure 3

Download Utility Main Window

Note: The main window of the Download Utility software displays a tab marked Auto Download. Additional tabs for each communications port you select on the Auto Download Preferences dialog display as well. When the Download Utility software detects a printer connected to a communications port, the tab for that port displays “Printer Found.” If not printer is detected, the tab for that port displays “??No Printer??”. 2. Click the Preferences toolbar button. The Auto Download Preferences dialog displays. Toolbar Buttons

Select Comm Ports For Auto Mode Area

Figure 4

Auto Download Preferences Dialog

3. Select the communications port to which the printer is connected in the Select Comm Ports for Auto Mode area. 4. Click the Apply button. 5. Click the Select Firmware button to select the firmware file. Note: The firmware file (.VFX) must be located in the same folder (or directory) as the Download Utility software.

© 2004 – 2009 FutureLogic, Incorporated. All Rights Reserved.

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Download Utility™ Instructions

6. Click the Open button. The Auto Download Preferences dialog updates to display the version number of the selected firmware file. 7. Click the Save Preferences toolbar button to save these preferences and use them each time you access the Download Utility software. 8. Click the Back to Prior toolbar button. The Main Window refreshes to display the download file name, firmware version, and (optionally) the ticket template(s). Tip: To view the selections for the printer, click the View Selections button.

Changing Firmware on the Printer

To change the firmware on the printer: 1. (Optional) Open the Download Utility software. The Main Window displays. Toolbar Buttons

Tabs

Figure 5

Download Utility Main Window

Note: The Main Window of the Download Utility software displays a tab marked Auto Download. Additional tabs for each communications port you select on the Auto Download Preferences dialog display as well. When the Download Utility software detects a printer connected to a communications port, the tab for that port displays “Printer Found.” If not printer is detected, the tab for that port displays “??No Printer??”. 2. Click the Abort Load or Stop Download toolbar button to verify that the download process is NOT active. 3. Select the GEN2 Printers Only! check box. 4. Connect the printer to the PC using one of the following methods: •

RS232 Models. Connect using the FutureLogic, Inc. Evaluation Cable (Part Number 150-00044) or other approved cabling.

•

Netplex Models. Connect using the Convert Box and Power Supply. For USB to Serial Adapter information, see USB to Serial Adapters on page 1.

© 2004 – 2009 FutureLogic, Incorporated. All Rights Reserved.

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Download Utility™ Instructions

5. Power up the printer. 6. After the printer powers up, the image(s) on the screen will change to indicate that the printer was detected. If the printer is detected, click the Start Download button.

Figure 6

Control Download for This Port Commands

CAUTION! Do NOT power down the printer or disconnect the RS232 cable from the PC during this process! Doing so may result in an unusable printer that is flushed and will not communicate with a host! The process will continue automatically through completion. The State area of the Main Window displays the status of the download in progress.

State Area

Progress Indicator

Figure 7

Download Utility Main Window

After the printer downloading is complete, the printer prints a ticket showing the firmware version and ticket package. Compare the firmware version with the version displayed on the screen. If the version numbers match, the download was successful. 7. Click the Abort Download button. 8. (Optional) Click anywhere in the State area of the main window to view the status of the printer download. The Printer Status Dialog displays.

© 2004 – 2009 FutureLogic, Incorporated. All Rights Reserved.

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Download Utility™ Instructions

Figure 8

Printer Status Dialog

9. Power down the printer. 10. Double-check the results by printing a self test ticket. a. Press and hold the FEED button while powering up the printer. b. Continue to hold the FEED button until the ticket starts to print, then release. This self test ticket will show the firmware version that is loaded. Double-check this against the version printed on the prior test ticket (step 9). Also, check the library inventory. There should be entries for Templates, Print Regions, and System Resources. The self test ticket contains information similar to the following: Model number System communications setup

Print control parameters

Model: Firmware:

PSA-66-ST2 GNUSA4100 TKT-2.3

COMMUNICATION Interface: Baud Rate: Data Bits: Parity: Handshaking:

serial 19200 8 NONE XON/XOFF + HARDWARE

PRINT CONTROL Darkness Control: Black Bar Index: Print On Demand: Auto Sleep Timer:

+00% Enabled Disabled Off

Amount of memory available for user-defined font and graphics storage is indicated by the “Free” space.

SYSTEM RESOURCES FLASH -Used: -Free:

List of fonts available in the printer by TCL™ page mode

Graphics: Fonts:

LIBRARY INVENTORY Templates: Print Regions:

Figure 9

Resident ticket template package version Firmware version

000000 65536 0,1,2,3,4,5,6,7,8,9,A,B 1,2,3,4,5,6,7,8,h,9,A,B C,D,E,F,G,I,J,K,L,N,O,P, Q,R,S,T,U,Z,X,a,b,c,d,e, f,g,i,j,k,l,m,n,o,p,q E,F,G,H,I,J,K,L,M,N,O,P 3,1,2,4,7,8,5

Listing of stored Templates, Print Regions and Graphics

Sample Self Test Ticket

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Download Utility™ Instructions

Note: The download process will not complete if any of these steps are not successful. The result of a failed download process will be a printer with its memory flushed or otherwise unable to boot successfully. Specifically, the printer will not be capable of printing. If this occurs, repeat these steps. If not successful, follow your RMA procedure for this printer. 11. Remove this printer. 12. Go back to step 2 and repeat this process until all printers have been loaded.

Version Control and Verification

The firmware version number will be printed on the ticket after the download is complete. Verify that this matches the firmware version displayed on the screen.

© 2004 – 2009 FutureLogic, Incorporated. All Rights Reserved.

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FutureLogic, Inc. 425 East Colorado Street • Suite 100 Glendale, CA 91205 USA Phone 818.244.4700 • Fax 818.244.4764 www.futurelogic-inc.com • [email protected]