Chapter 6
Distribution, Promotion, and Selling 6.1 The Marketing Mix─Distribution 6.2 The Marketing Mix─Promotion 6.3 Selling and Promoting
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Lesson 6.1
The Marketing Mix─Distribution Goals Describe the four basic options of channels of distribution. Apply channels of distribution to the specific needs of various types of businesses. List factors to consider in the physical distribution of products. Chapter 6 Slide 2
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Supply Chain Management supply chain management the coordination of manufacturers, suppliers, and retailers working together to meet a customer need for a product or service
Chapter 1 Slide 3
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
distribution involves the locations and methods that are used to make products available to customers
channels of distribution the routes that products and services take from the time they are produced to the time they are consumed
Chapter 6 Slide 4
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Direct and Indirect Channels direct channel moves product directly from the manufacturer to the consumer
indirect channel uses intermediaries people or businesses that move products between the manufacturer and the consumer
Chapter 6 Slide 5
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Channel Options
Chapter 6 Slide 6
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Manufacturer to Consumer sales methods may include: the Internet direct mail television shopping channels
no intermediaries most cost-effective limited sales opportunities
Chapter 6 Slide 7
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Manufacturer to Retailer to Consumer sales force sells goods to retailers retailers sell goods to consumers offers more sales opportunities
Chapter 6 Slide 8
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Manufacturer to Wholesaler to Retailer to Consumer manufacturer sells large quantities to a wholesaler wholesaler stores and sells smaller quantities to many retailers
lower production costs can lead to lower prices
Chapter 6 Slide 9
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Manufacturer to Agent to Wholesaler to Retailer to Consumer The manufacturer delegates the sales function to an agent. frequently used in international marketing
Chapter 6 Slide 10
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
If you are selling products, which distribution channel will you use? Why?
Chapter 1 Slide 11
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Distribute Goods and Services Distribution channels will vary based on business needs. market size type of product or service customer needs and wants Multi-Channel Distribution Tactics - M&M's Chapter 6 Slide 12
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Retail Businesses Retail businesses can distribute products in a variety of ways. offer the product at a convenient location during convenient times use advertising to reach customers allow for phone or fax ordering
develop a website for online purchases Chapter 6 Slide 13
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Service Businesses Most service businesses sell directly to customers. production and consumption of the service happens at the same time the service needs to be provided to the customer when the customer needs it some service providers sell through retail stores Chapter 6 Slide 14
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Manufacturing Businesses Manufacturers usually sell products to other businesses. The other businesses sell to the final consumer.
Chapter 6 Slide 15
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Physical Distribution Physical distribution
Chapter 6 Slide 16
transportation storage handling packaging
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Transportation The best and most cost efficient transportation method should be determined. The type of product and the destination of the product will help guide the decision-making process.
Chapter 6 Slide 17
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Product Storage and Handling Benefits of efficient storage include: balancing supply and demand of products
Other considerations of storage include: adds to the cost of products increases the risk of damage or theft
Chapter 6 Slide 18
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Packaging The purpose of packaging is to protect the product from the time between production and consumption. Effective packaging provides value by minimizing product damage.
Chapter 6 Slide 19
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Receiving Goods to Sell All types of businesses must receive goods from suppliers. Sources that can be consulted to find suppliers include: The American Wholesalers and Distributors Directory The ThomasNet website Trade magazines Chapter 6 Slide 20
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
1. Go to ThomasNet.com and find suppliers for your business (click on Supplier Discovery on top)
2. Add Distribution to your Marketing Plan!
Chapter 1 Slide 21
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Lesson 6.2
The Marketing Mix─Promotion Goals List the many forms of advertising and discuss advantages and disadvantages of each. Define publicity and describe ways to use publicity as a promotional tool. Chapter 6 Slide 22
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Promotion Strategies promotional mix
Chapter 6 Slide 23
advertising publicity personal selling sales promotion
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Advertising advertising a paid form of communication sent out by a business about a product or service
Advertising is very important for small and/or new businesses. Advertising should clearly communicate your message and image. Chapter 6 Slide 24
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Draw a Chart: Media
Advantages
Disadvantage
Online Television Radio Newspaper Telephone directory Direct-mail Magazine Outdoor Transit Chapter 1 Slide 25
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Online Advertising Online advertising has increased as Internet usage has grown. Online technology lets businesses interact with consumers via chat rooms blogs e-newsletters Chapter 6 Slide 26
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Common types of online advertising include the following:
Chapter 6 Slide 27
Banner Ad Floating Ad Wallpaper Ad (changes background of page) Trick Banner (looks like error or alert message) Pop-Up Ad Pop-Under Ad
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
As it is easier to determine the effectiveness of online advertising than traditional advertising, new methods to charge for online advertising have been developed.
Chapter 6 Slide 28
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Three common ways to charge for online advertising include: Cost per Mil (CPM) the advertiser is charged based on the exposure of the message to a specific audience priced per thousand viewers reached with the message
Chapter 6 Slide 29
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Cost per Click (CPC) the advertiser is charged based on the number of user clicks on the advertisement viewers respond to the ad by clicking on the hyperlink within the ad
Cost per Action (CPA) the advertiser is charged when a user takes an action that leads to a sale the publisher of the ad assumes all the risk in running this type of ad advertisers prefer this type of charge for banner ads Chapter 6 Slide 30
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Disadvantages of Online Advertising In an effort to combat excessive spamming, many Internet users now utilize software that blocks promotions from reaching their computers.
Chapter 6 Slide 31
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Television Advertising commercials last less than a minute
infomercials last a half hour or more provide in-depth coverage about a specific product
Chapter 6 Slide 32
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Fees associated with television advertising include: the fee paid to the station for airing the commercial based on the length of time the commercial plays
the costs of producing the commercial
Chapter 6 Slide 33
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Disadvantages of television advertising include: it is very expensive the audience is too broad to be effective for most businesses
Chapter 6 Slide 34
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Radio Advertising less expensive than television advertising listener demographics are more specific than television easier to reach target audience
pay for air time pay for production costs Chapter 6 Slide 35
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Disadvantages of radio advertising include: the message is purely audio a visual of the product is not shown
listeners may forget what they hear listeners may “surf the airways” during commercials
Chapter 6 Slide 36
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Newspaper Advertising Historically, newspapers were the single largest form of advertising in the U.S. Advantages of newspaper advertising include: relatively inexpensive targets a limited geographic area reaches a large number of people Chapter 6 Slide 37
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Disadvantages of newspaper advertising include: Many people in the audience may not be interested in your business. Targets an older market. Many people go to the web for news. Your ad faces a lot of competition from many other ads in the newspaper.
Chapter 6 Slide 38
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Telephone Directory Advertising Consumers use telephone directories repeatedly. Ads usually appear close to the listing and phone number of the business placing the ad.
Chapter 6 Slide 39
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Disadvantages of telephone directory advertising include: People only look in the directory when they are already seeking a specific business. It is hard to persuade a potential customer to use your business instead of your competitor’s business.
Chapter 6 Slide 40
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Direct-Mail Advertising promotional materials sent to target customers through the mail Companies that specialize in maintaining targeted mailing lists can provide almost any type of list needed.
Chapter 6 Slide 41
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Disadvantages of direct-mail advertising include: Direct-mail is often considered to be “junk mail.” It often gets discarded without being read.
Chapter 6 Slide 42
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Magazine Advertising Magazines are an excellent way to aim products and services at specific markets. Local magazines that target a limited geographic area are often the best choice for small businesses.
Chapter 6 Slide 43
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Disadvantages of magazine advertising include: National distribution can make some magazines an inappropriate way to advertise a local business.
Chapter 6 Slide 44
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Outdoor Advertising billboards and signs can be effective as the name of your business is located where many people can see it
Chapter 6 Slide 45
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Disadvantages of outdoor advertising include: limited information can be included may not project the image you wish to convey
Chapter 6 Slide 46
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Transit Advertising signs on public transportation can provide more information than a billboard effective if your target market includes consumers who use mass transit
Chapter 6 Slide 47
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Social Networking Sites Business owners are using social networking sites for business promotion. Chapter 1 Slide 48
Twitter LinkedIn YouTube Facebook Blogging Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Budgeting for Promotion Obtain cost estimates for all advertising that is under consideration. Calculate a projected budget. Determine whether your advertising budget, as a percent of sales, is in line with industry averages.
Chapter 6 Slide 49
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Create three ads for your business using Publisher: Online ad Direct mail Newspaper/magazine ad Telephone directory Outdoor or transit ad
Chapter 1 Slide 50
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Publicity publicity a nonpaid form of communication that calls attention to your business through media coverage can be positive or negative Publicity is free. Staging the events that generate publicity is usually not free. Chapter 6 Slide 51
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
press release a written statement meant to inform the media of an event or product
Chapter 6 Slide 52
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Public Relations public relations the act of establishing a positive relationship with customers and the general public
Chapter 6 Slide 53
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Ways to support your community include: sponsoring a sports team donating to local charities supporting work-based programs at local educational institutions supporting Big Brothers or Big Sisters organizing community programs
Chapter 6 Slide 54
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Self-Promotion Self-promotion is a way to keep the name of your business visible and in the forefront of people’s minds. Self-promotion methods include the distribution of goods with your company’s identifying information on it. t-shirts office supplies Chapter 6 Slide 55
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Using page 169 as a guide, create a press release announcing the grand opening of your business.
Minimum of three paragraphs. Pay attention to formatting, grammar, and spelling. Print for grade today Chapter 1 Slide 56
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Add to your Marketing Plan: Promotion 1. Ways you plan on advertising 2. Public relations and self promotions you plan on using
Chapter 1 Slide 57
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Lesson 6.3
Selling and Promoting Goals Explain the role of selling in a business. Determine how to meet customer needs and wants. Discuss other types of promotional activities. Evaluate the effectiveness of promotional categories. Chapter 6 Slide 58
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Selling Entrepreneurs need selling skills for many reasons. It is necessary to sell business ideas to potential investors when selling a business. For many customers, the salesperson is the business. a positive image should be conveyed Chapter 6 Slide 59
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
personal selling a direct communication between a buyer and a sales person the sales person tries to influence the prospective buyer’s purchasing decision
Chapter 6 Slide 60
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Product Knowledge features the physical characteristics or capabilities of the product or service
benefits the advantages that could result from the use of those features
Chapter 6 Slide 61
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Determine Customer Needs and Wants A salesperson must determine what need the customer is seeking to satisfy. lower-level needs usually do not require personal selling upper-level needs often require better selling skills
Chapter 6 Slide 62
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Needs Assessment need satisfying fulfilling the needs of a customer who knows exactly what they want
problem resolution helping the customer find products or services when they are not quite sure what they want Chapter 6 Slide 63
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Buying Decisions rational buying decisions based on the logical reasoning of customers customers evaluate alternatives purchase after careful thought
Chapter 6 Slide 64
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
emotional buying decisions based on the desire to have a specific product or service little time or thought is used when making the buying decision
Chapter 6 Slide 65
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Customer Decision-Making Process A problem-solving approach for helping customers includes the following steps: define the problem gather information
Chapter 6 Slide 66
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Chapter 6 Slide 67
identify various solutions evaluate alternatives select the best option take action evaluate the action
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Other Types of Promotion sales promotion an incentive offered to customers in order to increase sales
rebate a refund offered to people who buy a product
Chapter 6 Slide 68
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Telemarketing telemarketing using the phone to market your product or service
Chapter 1 Slide 69
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Visual Marketing visual marketing the use of visual media to promote, sell, and distribute a product or service to a targeted audience Chapter 1 Slide 70
logo signage promotional tools company vehicles uniforms Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Evaluation Strategies of Promotional Plan 1. Is the volume of sales increasing? 2. How are you getting new customers? 3. Does your advertising and/or promotional activity produce direct responses?
Chapter 1 Slide 71
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
4. Do your networking activities create new opportunities for you? 5. Do your marketing tactics make it easier to sell your services? 6. What is your sales conversion rate? 7. Does your plan have a positive return on investment (ROI)?
Chapter 6 Slide 72
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Complete your Marketing Plan Make sure each part is labeled and in order Refer to your Marketing Plan outline Proof read!!! Print for Project Grade 10 points off every day it is late
Chapter 1 Slide 73
Entrepreneurship: Ideas in Action 5e © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.