DHH EOC Training Center Course Descriptions Calendar Year 2012

Louisiana Office of Public Health Center for Community Preparedness

DHH EOC Training Center Course Descriptions

2012

Course Number: N/A Training Name: Need To Complete Your FEMA Training? Date: (call to schedule) Target Audience: Any DHH employee Presenters: (Not applicable) Format: Independent study. Overview: A facilitator will assist with log-in. Employees can complete any of the mandated FEMA web-based courses using the DHH EOC. Upon completion of a course, they will be able to take the associated tests on line and print their certificate of completion. Courses include: Introduction to the Incident Command System (ICS) IS-100.b, ICS for Single Resources and Initial Action Incidents IS-200.b, National Incident Management System (NIMS) IS-700.a, National Response Framework IS-800.b and Emergency Support Function #8 IS-808 (optional). Course Objectives: 1. Varies depending upon courses selected. Key Words/Program Areas: Incident Command System, National Incident Management System, National Response Framework.

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DHH EOC Training Center Course Descriptions

2012

Course Number: DHH-12-001 Training Name: Incident Command System Refresher/EOC Concept of Operations Training Type: General Date: January 25, 2012 Target Audience: Individuals assigned to work in the DHH-EOC during any emergency response. Presenters: Jeff Davis and Michelle Renée, OPH Center for Community Preparedness Format: Classroom instruction. Overview: This course describes the purpose, functions, and organization of the DHH Emergency Operations Center. It covers the structure of emergency response in Louisiana and how the DHH EOC fits into it, as well as providing details on EOC communications, mission tracking, and response documentation. Course Objectives: 1. To provide an overview of basic Incident Command System concepts. 2. To provide an overview of DHH EOC sections and general DHH EOC procedures. 3. To familiarize students with the responsibilities of their assigned section in the DHH EOC. Key Words/Program Areas: Incident Command System, Emergency Operations Center Management

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DHH EOC Training Center Course Descriptions

2012

Course Number: DHH-12-002 Training Name: Documenter & Scribe Training Training Type: Invitation only. Date: March 7, 2012 9:00 a.m.-11:00 a.m.

Presenters: Mardrah Starks-Robinson and Jeff Davis, OPH Center for Community Preparedness Format: Classroom instruction. Overview: This hands-on training will provide DHH EOC documenters and section scribes with the opportunity to interact directly with each other in a no-fault learning environment. Course Objectives: 1. To provide understanding of the process of document flow in the DHH EOC Planning Section. Key Words/Program Areas: Emergency Operations Center Management

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DHH EOC Training Center Course Descriptions

2012

Course Number: DHH-12-003 Training Name: Watch Desk Officer and EMMA Tech Training Training Type: Invitation only. Date: March 7, 2012 1:00 p.m.-3:00 p.m. Presenters: Mardrah Starks-Robinson and Jeff Davis, OPH Center for Community Preparedness Format: Classroom instruction. Overview: This hands-on training will provide DHH EOC Watch Desk Officers and EMMA Techs with the opportunity to interact directly with each other in a no-fault learning environment. Course Objectives: 1. To provide understanding of the flow of resource requests from the state EOC through the EMMA system. Key Words/Program Areas: Emergency Operations Center Management

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DHH EOC Training Center Course Descriptions

2012

Course Number: DHH-ICS–300 Training Name: ICS 300 Training Type: General Date: March 14-15, 2012 Target Audience: Individuals involved in emergency preparedness planning or response. This includes, but is not limited to, staff holding chief positions in the DHH EOC. Presenters: Jeff Davis and Michelle Renée, OPH Center for Community Preparedness Format: Interactive classroom instruction. Overview: This course provides training in the application of the Incident Command System to organize response operations for major incidents, focusing on incident planning and resource management. Course Objectives: 1. Discuss how major incidents create special management challenges. 2. Describe the circumstances in which Unified Command is established. 3. Describe the planning process for major incidents and events. Prerequisites: IS 100, 200, 700 and 800. These courses can be found at http://training.fema.gov under “Independent Study”. Key Words/Program Areas: Incident Command System

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DHH EOC Training Center Course Descriptions

2012

Course Number: DHH-12-004 Training Name: IRMS Quarterly Training Training Type: Invitation only. Dates: CCP & Pharmacy Staff- March 20th|June 19th|August 28th|November 7th Regions- 1-4, 9- March 27th|June 26th|August 29th|November 20th Target Audiences: Center for Community Preparedness Staff, Pharmacy Staff, Regions 1-4 and 9. Presenters: Karmen Davis, Wymon Dawson, Channing Donald, OPH Center for Community Preparedness Format: Classroom instruction. Overview: In an effort to maximize inventory control, the Center for Community Preparedness purchased the Inventory Resource Management System (IRMS). IRMS is an off the shelf software package that manages both daily operations as well as emergency response situations. The daily operations package includes basic warehouse functions including purchase order management, receiving and storage as well as packing and shipping functions. In the Emergency Response component, IRMS can be used to manage a POD Site which includes patient registration and HR management. The third IRMS component is the RSS function which can use inventory from the CDC and convert it to the IRMS system to manage statewide distribution. Training will consist of an overview of the Inventory Resource Management System’s functionalities including Daily Warehouse Management, RSS and POD Operations. This training will be conducted by IRMS staff or designated Center for Community Preparedness staff and will provide both visual and hands on instruction. Course Objectives: At the end of this presentation, the learner will be able to:    

Understand basic warehousing terminology and the process for adding, receiving, adjusting, and shipping inventory. Understand the work necessary to accomplish a RSS exercise or incident. Understand the components of the POD Go-Kit and how the Go-Kit will be used during a POD Exercise or incident. Effectively use a Radio Frequency scanner with the system

Key Words/Program Areas: Inventory Management, Medical Supply Management, Strategic National Stockpile

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DHH EOC Training Center Course Descriptions

2012

Course Number: DHH-12-005 Training Name: Disasters and Emergencies: Fundamentals of Telephone Triage Training Training Type: Invitation only. Date: March 21, 2012 Target Audience: Public Health Nurses Presenter: Sherhonda Harper, OPH Center for Community Preparedness Format: Telephone Overview: This course will provide participants with information on telephone triage and understanding expectations during an emergency or disaster. Course Objectives: 1. Understand telephone triage and the role of telephone triage during an emergency/disaster. 2. Understand documentation and provide consistency in telephone triage using MSNS Triage forms. 3. Provide introduction to Telephone Triage Protocols. Keywords/Program Areas: Nursing, Emergency Response

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DHH EOC Training Center Course Descriptions

2012

Course Number: DHH-12-006 Training Name: Tactical Communications Training Date: March 28th|June 27th|September 26th|December 5th Note: June 27th training will be held 1:00 p.m-4:00 p.m. Training Type: General Target Audience: Anyone holding a position within the DHH EOC Presenters: Karmen Davis and Wymon Dawson, OPH Center for Community Preparedness Format: Classroom instruction. Overview: Tactical Communications Training is designed to provide DHH employees with an overview of the different types of communications devices that may be used in support of an emergency response. These modes of communications will be utilized during an event by the DHH Emergency Operations Center. This training will be available once every quarter. The sessions will follow the format below:    

Introduction to Communications: Overview of Devices What is Health Alert Network (HAN) NPHRN Training & HAM Radio Volunteer Operator Training Hands on with devices: Learning how to use Radios, EGGs and BGANs

Course Objectives:

At the end of this presentation, the learner will be able to:   

Have a basic understanding of the Health Alert Network. Have a basic understanding of a HAM radio network and how to become a certified HAM radio operator. Effectively operate tactical communications devices.

Key Words/Program Areas: Tactical Communications

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DHH EOC Training Center Course Descriptions

2012

Course Number: DHH-ICS-400 Training Name: ICS-400 Advanced ICS Command and General Staff – Complex Incidents Training Type: General Date: April 4-5, 2012 Target Audience: Individuals involved in emergency preparedness planning or response. This includes, but is not limited to, staff holding chief positions in the DHH EOC. Presenters: Jeff Davis and Michelle Renée, OPH Center for Community Preparedness Format: Interactive classroom instruction. Overview: This course provides training in the application of the Incident Command System to organize response operations for complex incidents, focusing on management of large-scale operations and multi-agency coordination. Course Objectives: 1. Discuss how complex incidents create special management challenges. 2. Describe the concept of Area Command and its special implications in a response. 3. Describe multiagency coordination systems and their use. Prerequisite: ICS 300. Key Words/Program Areas: Incident Command System

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DHH EOC Training Center Course Descriptions

2012

Course Number: DHH-12-007 Training Name: Cultural Sensitivity Training Type: General Date: April 11, 2012 Target Audience: DHH personnel, stakeholders, volunteers and community partners Presenter: Joyce Louden, Ph.D., Louisiana Department of Health and Hospitals Format: Classroom instruction. Overview: According to U.S. Census data, minorities now comprise roughly one-third of the U.S. population, and it is anticipated that these groups will be in the majority by 2042. While our nation is becoming more diverse, the access to and quality of the health care that Limited English Proficiency (LEP) and culturally diverse individuals will receive is unclear. In order to provide appropriate care for diverse populations and to help eliminate current health disparities, curriculums have been developed to effectively address awareness, knowledge, and skills in cultural competencies to better treat the increasingly diverse U.S. population. Course Objectives: 1.

Discuss issues related to cultural competency in disaster preparedness, response, and recovery.

2.

Identify strategies to promote self-awareness about attitudes, beliefs, biases, and behaviors that may influence the disaster services.

3.

Devise strategies to enhance skills toward the provision of culturally and linguistically competent care in disaster situations.

Key Words/Program Areas: Disaster Response, Cultural Sensitivity

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DHH EOC Training Center Course Descriptions

2012

Course Number: DHH-12-008 Training Name: DHH EOC Section Trainings Training Type: Required for DHH EOC staff. Dates: Operations: April 18, 2012 and October 10, 2012 Logistics: April 20, 2012 and October 3, 2012 Planning: April 25, 2012 and October 31, 2012 Administration/Finance: April 27, 2012 and October 17, 2012 Target Audience: DHH EOC staff Presenters: DHH EOC Section Chiefs Format: Classroom instruction. Overview: This course trains the DHH staff members to function within their assigned DHH EOC section during an emergency response. The first part of the course serves as a general overview of DHH EOC procedures. During the second part of the course, individuals are given section-specific training on their roles in the EOC. Course Objectives: 1. To provide an overview of DHH EOC sections and general DHH EOC procedures. 2. To familiarize students with the responsibilities of their assigned section in the DHH EOC. 3. To instruct students on their individual job responsibilities within the DHH EOC. Key Words/Program Areas: DHH EOC, ICS.

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DHH EOC Training Center Course Descriptions

2012

Course Number: DHH-EXE-FE Training Name: DHH EOC Functional Exercises Training Type: Required for DHH EOC staff. Each staff member will be assigned by their section chief to participate on *one* of the following dates. Dates: May 16, 2012 May 17, 2012 May 23, 2012

Target Audience: DHH EOC staff Controllers: Jeff Davis and Keith Phillips, OPH Center for Community Preparedness Format: Operations-based exercise. Overview: This exercise simulates DHH EOC activation in response to a disaster. Participants will be presented with a scenario and issues to address within the framework of the DHH EOC concept of operations. Staff members will perform their assigned role and assist in fulfilling their section’s responsibilities. This exercise includes the use of incident documentation for planning and resource allocation, as well as task/resource tracking systems. Exercise Objectives: 1. To perform functions appropriate for each EOC section. 2. To use incident documentation and proper information flow. 3. To conduct incident planning based on incident objectives. Key Words/Program Areas: Functional Exercise, DHH Emergency Operations Center.

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DHH EOC Training Center Course Descriptions

2012

Course Number: DHH-12-009 Training Name: Are You Ready? Training Type: General Date: June 6, 2012 Target Audience: DHH personnel, volunteers, and community partners. Presenter: Michelle Renée, OPH Center for Community Preparedness Format: Interactive classroom instruction. Overview: This course is designed to teach citizens how to protect themselves and their families against all types of hazards. The focus of the content is on how to develop, practice, and maintain personal emergency plans that reflect what must be done before, during, and after a disaster to protect oneself and their property. Also included is information on how to assemble a disaster supplies kit. Course Objectives: 1. To describe personal responsibilities of citizens for disaster preparation, response and recovery. 2. To draft a personal preparedness plan. Key Words/Program Areas: Personal Preparedness.

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DHH EOC Training Center Course Descriptions

2012

Course Number: DHH-12-010 Training Name: Volunteer Management 101 Training Type: General Date: June 20, 2012 Target Audience: Regional Volunteer Coordinators, EOC Staff, Medical Reserve Corps Coordinators Presenter: Sabrina Perkins, OPH Center for Community Preparedness Format: Classroom instruction. Overview: This presentation targets individuals who work with different types of volunteers and coordinate with volunteer agencies. It provides them with tools, policies, and procedures for recruiting and working with volunteers. Course Objectives: 1. Introduce the different types of volunteers and volunteer programs and address the benefits and challenges of involving volunteers, and compare creating a volunteer program to coordinating with Voluntary agencies (VOLAGs). 2. Examine the role of a voluntary agency/community-based organization coordinator in identifying needs and coordinating with various groups to identify community needs and ensure that those needs are met during an emergency. 3. Discuss the role that Voluntary Organizations Active in Disaster (VOAD) plays as an umbrella organization for coordinating with the various agencies and recent changes to emergency planning requirements. 4. Discuss some of the universal special issues in volunteer management, including spontaneous volunteers, volunteer stress management, and legal issues such as safety, liability, etc.

Key Words/Program Areas: Volunteer Management

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DHH EOC Training Center Course Descriptions

2012

Course Number: DHH-12-011 Training Name: Understanding Radiation Emergencies Training Type: General Date: June 27, 2012 Target Audience: Medical and Nonmedical personnel Presenter: Sherhonda Harper, OPH Center for Community Preparedness Format: Webinar/Telephone Overview: This course will provide participants with an introduction to types of radiation emergencies and the health effects on the community. The role of public health and other response agencies in a radiation emergency will be discussed and recommended treatment. Course Objectives: Upon completion of this course, the participant should be able to    

Identify types of radiation emergencies Understand public health’s role in radiation exposure response Discuss the health effects that radiation exposures have on communities Discuss treatment options and protection for self and family

Keywords/Program Areas: Medical and Nonmedical personnel, Radiation, Public Health

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DHH EOC Training Center Course Descriptions

2012

Course Number: DHH-12-012 Training Name: CHEMPACK Training Type: General Date: July 11, 2012 Target Audience: DHH EOC staff, DHH personnel, stakeholders, volunteers and community partners Presenter: Glennis Gray, OPH Center for Community Preparedness Format: Classroom instruction. Overview: The CHEMPACK mission is to provide state and local governments a sustainable nerve agent antidote cache that increases their capability to respond quickly to a nerve agent event such as a terrorist attack. Course Objectives: 1. Describe the mission of the CHEMPACK program. 2. Describe how CHEMPACK assets are used. 3. List the medicines available for use in CHEMPACK. Key Words/Program Areas: Strategic National Stockpile

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DHH EOC Training Center Course Descriptions

2012

Course Number: DHH-12-013 Training Name: Point of Dispensing Sites (PODs) Training Type: General Date: July 25, 2012 Target Audience: DHH EOC staff, DHH personnel, stakeholders, volunteers and community partners Presenter: Glennis Gray, OPH Center for Community Preparedness Format: Classroom instruction. Overview: Provide a broad stroke regarding the concepts of mass dispensing as well as an overview of concepts associated with mass dispensing of medical countermeasures, during a public health emergency. Course Objectives:   

List three issues to consider when planning a dispensing campaign. Define push and pull (as it relates to dispensing). Name three alternate methods of dispensing.

Key Words/Program Areas: Strategic National Stockpile

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DHH EOC Training Center Course Descriptions

2012

Course Number: DHH-12-014 Training Name: Emergency Operations Planning for Organizations Training Type: General Date: August 1, 2012 Target Audience: Stakeholders, volunteers, community partners, and DHH personnel. Presenters: TBA Format: Classroom instruction. Overview: Developing and maintaining written emergency operations plans in organizations is vital to providing order during an emergency. Elements common to all emergency plans will be presented, as well as suggestions for formatting plans. Course Objectives: 1. Establish the connection between emergency operations planning and prevention, protection, response, recovery and mitigation for disasters. 2. Demonstrate ways to make plans flexible and adaptable. 3. Participants will learn how to convey the goals and objectives of an emergency operations plan and how to achieve them. Key Words/Program Areas: Emergency Operations Planning

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DHH EOC Training Center Course Descriptions

2012

Course Number: DHH-12-015 Training Name: Continuity of Operations Planning (COOP) Training Type: General Date: September 19, 2012 Target Audience: Stakeholders, volunteers, community partners, and DHH personnel. Presenter: Preston Bates, Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP) Format: Classroom Instruction. Overview: For an organization to be resilient and carry out its essential functions during and after an emergency or disaster, it must be prepared to maintain business operations and services with minimal to no interruption. This can be achieved through the foundation of continuity planning. Organizations should be able to identify their Essential Functions (EFs) and ensure that those functions can be continued throughout, or resumed rapidly after, a disruption of normal activities. Course Objectives: 1. Define COOP and discuss its importance. 2. Identify mission essential functions that should be addressed when writing a Continuity of Operations Plan. 3. Identify what steps are required to proceed with planning. Key Words/Program Areas: COOP

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DHH EOC Training Center Course Descriptions

2012

Course Number: DHH-HSEEP Training Name: Homeland Security Exercise and Evaluation Program (HSEEP) Training Type: General Date: October 23-25, 2012 Target Audience: Individuals whose job duties include exercise design, conduct, or evaluation, as well as those involved in programs using HSEEP documentation standards for program compliance, grant management, etc. Presenters: Jeff Davis and Michelle Renée, OPH Center for Community Preparedness Format: Interactive classroom instruction. Overview: The Homeland Security Exercise and Evaluation Program (HSEEP) is a capabilities-based exercise program that includes a cycle, mix, and range of exercise activities of varying degrees of complexity and interaction. The purpose of HSEEP is to build self-sustaining exercise programs and provide a standardized methodology for designing, developing, conducting, and evaluating all exercises. Course Objectives: 1. Background policies that relate to HSEEP, capabilities-based planning, universal task List (UTL), and Target Capabilities List (TCL) will be included. HSEEP is then defined, and the HSEEP cycle and blended approach are presented. 2. Discuss the program management fundamentals required to develop and manage a self-sustaining exercise program. 3. Build a foundation for an HSEEP exercise, including organizing the Exercise Planning Team, scheduling planning conferences, and using sound project management. 4. Design and develop a discussion- or operations-based exercise in accordance with HSEEP guidance. 5. Develop the skills needed to conduct both discussion-based and operations-based HSEEP exercises. 6. Evaluate discussion- and operations-based exercises to validate strengths and document weaknesses in the exercising jurisdiction’s or organization’s preparedness, as observed during the exercise. Build the AAR/IP as a result of the evaluation. 7. Develop and implement an IP to increase preparedness, based upon the AAR. Prerequisite: IS 120.a. This course can be found at http://training.fema.gov under “Independent Study”. Certificate indicating completion of the IS 120.a course is required. Key Words/Program Areas: HSEEP

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Office of Public Health   Office of Public Health Center for Community Preparedness  Center for Community Preparedness Training Registration    Training Registration   Name of Training 

 

Date of Training 

 

 

Registrant Information  Name 

 

Agency 

 

Address 

 

 

 

Phone 

 

Email      EOC Staff   

Regional Staff  

LAVA Volunteer  

Other  

         

DHH EOC training sessions are 9 a.m. ‐12 p.m. unless otherwise  indicated for invitation‐only sessions. Exceptions are: IRMS (9 a.m.  to 4 p.m. for 2 days), ICS 300 & 400 (in Carville, LA; 9 a.m. to 4 p.m.  for 2 days) and HSEEP (in Carville, LA; 8:00 a.m. to 5:00 p.m. for 3  days). 

  Each training course requires a separate registration form. Send  completed registrations to Michelle Renée ([email protected]).  Registration forms are due one week before the training date.  IS 100, 200, 700 & 800 are prerequisites for ICS 300, which is a  prerequisite for ICS 400.  IS 120.a is a prerequisite for HSEEP.  IS 100, 200, 700, 800 and 120.a are available at training.fema.gov.  

Revised 3‐14‐2011