Dynamic Computing
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Deutsche Telekom. Partner for connected life and work. Deutsche Telekom delivers one-stop services and solutions: for all customer communications needs – at home, on the move and at work. .
T-Home
The Telekom subsidiaries provide products and services for the fixed network, mobile communications, the Internet and IPTV in Europe.
Home life
T-Mobile
T-Mobile offers cellphone solutions in the Netherlands, Austria, the Czech Republic and the USA.
T-Systems
T-Systems delivers ICT solutions for major corporations and publicsector organizations worldwide.
Work life
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T-Systems – Deutsche Telekom’s subsidiary for major corporations. A global player with global resources.
Focus:
Employees:
Large corporations, multi-
+ 45,000
national companies, public-
International presence: Offices in over 20
sector and healthcare organizations
T-Systems México:
countries, global delivery
15 years in the market
capability
+1,000 employees Offices: México & Puebla
Revenues: €8.8 billion (2009 figures)
T-Systems International GmbH
January 2011
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T-Systems – what we offer.
Global delivery capability.
approx. 1.8 million managed desktops worldwide approx. 122,000 sqm of data center 199 MPLS PoPs worldwide follow-the-sun customer network management via network operation centers in the USA, Singapore, the UK, and Germany help-desk support in 28 languages (2,151 service desk agents) WAN management for over 2,000 networks
Scalable platforms.
> 1,670,000 named SAP users > 12,800,000 SAPS 47,100 open systems servers 116,000 MIPS hosted messaging platforms: one of the world‘s largest Lotus Domino solutions with over 820,000 mail boxes (Notes and Exchange)
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Rise to the challenge. With scalable resources.
Challenges
Resources
Growth
Infrastructure/networks
Expansion/ internationalization
Processing power
Operating systems, databases
Insourcing/outsourcing
Mergers and acquisitions
End-user devices
Price and cost pressures
Scaling down of capacity
Applications (SAP , ® Navision, Oracle , etc.)
Fluctuating workload
Application Management Services
Innovation/multisourcing
Manpower
Business flexibility
®
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Your ICT resources.
Resources
Overcapacity or scalability?
Too slow
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Conventional solution
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Idle resources
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Always designed to handle peak load
Actual demand
Expected demand
Dynamic Services meet your actual needs
Months
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Dynamic Services – flexible resources. Always level with your actual demand.
Flexible resources:
Use what you need
Variable and transparent costs
Pay for what you use
Guaranteed quality
Up-to-date technology – today and tomorrow
And savings of up to 30 percent
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How much you pay is very much up to you. Example: Processing power.
You determine the quantity, and price – at all times.
with Dynamic Services Price
Price per unit and contractual term Price per unit of time Volume Contractual term
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Dynamic Services – certified processes. In the quantity and quality required. SOX SAS 70 − Type II For the SAS 70 Type II report, T-Systems and Ernst & Young developed a methodology that ensures that datacenter operation is SOX compliant
DIN EN ISO 9001:2000
ISO 27001
For end-toend, integrated solutions combining IT and communicatio ns technologies
Certified information security management system for many T-Systems units, including data centers
Enhanced IT Security (nRuns)
IT Infrastructure Library (ITIL)
Confirms that the Dynamic Services solutions operated by T-Systems are secure: each one individually and independently of the others
Operations and service management processes are based on the IT Infrastructure Library (ITIL)
EFQM Quality management of all TSystems business processes is based on the principles of the European Foundation for Quality Management (EFQM)
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Proof positive of the benefits of Dynamic Services.
Parameters
Conventional
Dynamic Services
Business-driven flexibility Rapid resource scalability Low investment risk Customization Cost savings Innovation Low complexity
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Potential savings for data centers. Green Dynamics Simulation.
Simulation of carbon emissions from data centers. Carbon emissions (tonnes) 140
Without virtualization
Potential savings for: Energy Costs CO2 over five-year period
Based on Virtualization Resource pooling Optimized infrastructure More energy-efficient hardware
User-friendly interactive tool which provides reliable findings for effective decision making
120 100 80
Green potential:
60
Energy savings of up to 80%, depending on scenario
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Dynamic Services
20 0
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2
3
4 5 Time (years)
3/3
T-Systems / Green ICT
07.04.2009
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Reference: Royal Dutch Shell. One-stop ICT solution.
The customer. Shell is a global energy and petrochemicals company with around 102,000 employees in more than 100 countries and territories.
Shell
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Reference: Royal Dutch Shell. One-stop ICT solution.
The customer. Shell is a global energy and petrochemicals company with around 102,000 employees in more than 100 countries and territories.
The challenge.
provide standardized services of consistent quality for Shell’s global organization deliver end-to-end ICT services to global embargo countries cooperate with two outsourcing competitors in a multi-sourcing environment
The solution.
transfer of data centers and 12,000 servers/storage systems in US, NL, UK, Malaysia and other locations to T-Systems consolidation of data centers, SAP and non-SAP applications over 900 IT professionals transferred to T-Systems 80% of applications migrated to Dynamic Services
Shell
The benefits.
agility and flexibility through the scalable Dynamic Services platform, which is, according to Shell, three to four years ahead of the competition fixed operating expenses replaced by variable costs thanks to a transparent, payas-you-go pricing model
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Thank you for your attention.
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