Connecting Your AHIP Account to Humana: User Guide

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Homepage

Go to the website: http://humana.cmpsystem.com.

Scroll down to the bottom of the page, and select “Create a New Account.”

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Page I

Enter your unique Solar Agent number, and click, “Submit Solar Agent Number.” If you do not know your Solar Agent Number, contact Humana’s Agent Support Representatives.

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Page II

Enter the required information, and click “Submit.

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Page III

Fill in all of the required information in Step 2 of 3, and agree to the Legal terms of Service, and Privacy Statement. You will have to re-enter your Solar Agent Number from the previous screen.

Your information here

Note: If you do not know your NPN, this link will bring you to an outside site, where you will be able to find this number by submitting personal information.

At the bottom of the page:

Once you have agreed to the terms, select “Register.”

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Page IV

Once the registration process is completed correctly, you will see this screen. Make sure that you have recorded your NPN, as this will be your username.

When you are ready, select “Continue to Home.”

NPN

Your Name

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Page V

After selecting “Continue to Home,” you will see this page—make sure to read the requirements carefully. Please note Humana requires that its associates successfully pass AHIP's Final Exam with a minimum score of 90% within three test attempts. Humana will not accept any completions that are made beyond the first three attempts.

Please note you may click the “logout” link to leave the training portal.

By selecting either of these links, you will be redirected to the AHIP site.

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Page VI

Select “Yes” on this page to continue.

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Page VII

You should see your personal information reappear from “Part 2 of 3” on the Humana site (see Page III of the user guide). Please re-enter the password you used from the previous registration page.

Fill in any missing personal information, agree to the terms, and select “Register.”

Your name

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Page VIII

Select “Continue to Purchase.”

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Page IX

To enroll in the AHIP Medicare course, fill in the payment information, and select “Place Order” at the bottom of the page.

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Page X – Order Conformation

After selecting “place order,” you will receive a confirmation message, which you should save for your personal records.

PLN $100.00

Ordered: 1 $100.00

Subtotal $100.00

Grand Total $100.00

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Page XI - Beginning your Course

This is the page that you will see when you log into your account. Note the Humana logo in the upper right corner. You may click the “logout” link to leave the training course.

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Page XI (Cont.) By clicking on any one of these links, you will be redirected into a course module. As you move through the training, the status of each Part will be reflected in the box to the left of the Part.

Click on the “Course symbol key” link for more information.

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Page XII – Navigating the Course

To navigate though the training, click on the “Next” and “Previous” arrows. To download the slides, click the “Download Slides” link. You can also move to a particular slide from the “Jump to Slide” drop down menu. Please note you must view 100% of the training material (inclusive of attempting all Quick Reviews) in a Part in order to receive completion status.

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Page XIII – The Exam

Once you have green checkmarks next to all required parts, you will be able to take the Final Exam. To access the exam, click on the “Final Exam” link.

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Page XIV – The Exam If you would like CE credits, click on the “Yes, I want to apply for CE credits” button. Otherwise, click the “No, take me to the final exam” button to proceed and skip to “page XX” of these instructions.

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Page XV – The Exam

If you clicked on the “Yes, I want to apply for CE credits” button, select the box next to the state(s) for which you would like to receive credit. Then click the “Next Step” button.

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Page XVI – The Exam Enter your License number and License expiration date. Then click the “Next Step” button.

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Page XVII – The Exam After reading the Attestation Statement, click the box next to “I agree”. Then click the “Next Step” button.

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Page XVIII – The Exam When you have agreed to all necessary attestation statements, click the “Next Step” button.

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Page XIX – The Exam

Please download and print any required documents. Once you have done so, you will be able to click on the “Continue to exam” button. If your state requires a monitoring affidavit, please note your date of completion will be the date that The National Underwriter Company CE staff receives your monitor affidavit. If you take the exam without a monitor present, you will not receive CE credits and will have to retake the exam with a monitor present.

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Page XX – The Exam

The final exam consists of fifty (50) randomly selected questions cover all five portions of the training. Each attempt has a two-hour time limit which a user must be prepared to sit for in a single continuous period. Click the “Attempt quiz now” button when you are ready to take the final exam.

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Page XXI –The Exam When you have reviewed your answer choices, click the “Submit all and finish” button at the bottom of the final exam screen. Then, click the “OK” button on the confirmation pop-up window to submit your exam. Please note the final exam will be submitted automatically after 2 hours if you do not close the final exam window.

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Page XXII – The Exam Once you have achieved a passing score on the Final exam, a green checkmark will appear on the homepage. You will also be able to print your AHIP Medicare certification certificate by clicking the “AHIP Certification” link.

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Page XXIII – Purchasing CE (Optional)

If you expressed interest in CE credits, you will see the Purchase credits box on your homepage. Click the “Finalize purchase” button.

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Page XXIV – Purchasing CE (Optional) Click the “Pay for credits” button. Note: from this screen, you may add or remove states for which you are seeking CE credits. NOTE: Prices vary per state

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Page XXV – Purchasing CE (Optional)

Complete all of the required sections highlighted with an asterisk (*). After carefully reviewing all fields, click the “Place Order” button.

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Page XXVI – Submitting Completion to Humana

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Humana (Transmit)

To submit your completion to Humana, click on the Transmit link.

Page XXVII – Submitting Completion to Humana

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Humana Transmitted 4/9/2012 (Re-Transmit)

When your completion has been sent, the date stamp and “ReTransmit” option will appear.