BRINGING NEW DIMENSIONS TO YOUR CONTENT
TM
A unique service offering BPO – BUSINESS PROCESS OUTSOURCING
EDITORIAL SERVICES
CONSULTING •
• TYPESETTING
DIGITIZATION •
• ENRICHMENT
INDEXING •
• MULTIMEDIA
REPORTING •
• EDITORIAL CHAIN
CRM •
• STRUCTURING
CONVERSION •
• PHOTOGRAVURE
WEB •
• PRINT ON DEMAND
DISTRIBUTION •
• OFFSET
INTEGRATION •
• INTERNATIONAL LOGISTICS
DEVELOPMENT • OUTSOURCING •
• SORTING & MAILING
HOSTING •
• BINDING • WEB SERVICES
PRINTING AND ASSOCIATED SERVICES
IT SOLUTIONS
Trusted by PUBLISHING Apple, Cengage Learning, Dalloz Group ELS, Penguin Group (USA), Michelin Guides, Hachette Livre, Hatier, Les Editions Francis Lefebvre, Nathan, Verlagsgruppe Random House, Wolters Kluwer...
HEALTH AND SOCIAL SECURITY GIE SESAM-Vitale, L’Inserm CépiDc, Ministry for Health, Young People and Sports...
INDUSTRY AND SERVICES
BANK AND FINANCE
Auchan, Franciaflex, Renault...
BNP Paribas, LCL...
INTERNATIONAL INSTITUTIONS AND PUBLIC ORGANISATIONS Agence Nationale des Titres Sécurisés (ANTS), European Investment Bank, National Library of France (BnF), La réunion des musées nationaux (RMN), National Institute of Statistics and Economic Studies (Insee), The Publications Office of the European Union...
At the cutting edge of content, digital and business processes A century old printer, the group has become a leader in ebook production, digitization and IT services. A longstanding innovator, Jouve is built on strong values and we owe our longevity to the knowledge of our clients’ businesses and to the privileged relationship we share with them.
A LONGSTANDING BUSINESS • Founded in 1903 • Backed by a stable private shareholding for over 30 years
BPO service provider • Customer relations • Data processing • Business Process Outsourcing (secure ID, campaign management, payment methods)
AN INTERNATIONAL GROUP • 40% of turnover achieved internationally • 27 production sites, of which 16 are in France
AN INNOVATIVE, CUTTING-EDGE PLAYER • 300 engineers in France • A constant drive for innovation • Member of the ‘Quaero’ and ‘Emprunt National’
Global leader in ebook production • 150,000 works converted in 2012 • A trusted partner of Apple, Barnes & Noble and numerous publishers • No 1 in cultural heritage digitization and the main service provider to the BnF (National Library of France)
research programs
An integrated IT solutions business • Interactive agency • Software development and integration • Outsourcing and data centers
Leading printer in our market • Digital print on demand • Short run printing and web2print
EDITORIAL SERVICES
A truly global company at the cutting edge of the digital content revolution
Capitalize on digital technologies: your ebooks, your digital content • Industrial platform for digitization and conversion • Global leader in ebook/iPad conversion • No. 1 in France for cultural heritage digitization
Create your digital books Interactivity at your service: an innovative solution for creating and using content •T his solution allows you to simultaneously produce paper and digital versions of your books • It has a multimedia reader which allows you to display document units and easily create personalized lessons.
Automatic Typesetting Optimize your publishing processes •T his solution gives your authors and editorial teams an easy way to produce titles. •A ccessible online, this platform offers and innovative outsourcing solution and is easy to use, flexible and adaptable.
Optimize your production and multiplatform publication processes An automated and collaborative editorial system •A uthor management •C ontent management •A utomated production •E nrichment and multimedia publication
A major Business Process Outsourcing service provider for client relationship management
BPO – BUSINESS PROCESS OUTSOURCING
Boost your performance
Simplify your compliance
Jouve help you to integrate multichannel CRM processes specially adapted for mobile usage by your clients
As experts in Business Continuity Plans (BCP), the Jouve Group has developed secure solutions for the digitization of strategic processes linked to sensitive documents
• e -CRM, database management and enrichment, scoring, reporting •W eb, SMS, MMS, e-mail campaign management • Content personalization •T elephone support and dedicated internet sites for each product/service
•D ocuments checks •S ecuring information •R isk management •R egulatory knowledge
Optimize your business processes
Strengthen your profitability
The Jouve Group has developed high performance secured solutions for digitizing and processing all of the processes related to your business documents
Jouve work with you to improve profitability, from the start of your outsourcing project through to the establishment of infrastructures and production systems
•D igitization
•P roject management
• Business documents
• Process reenginering
• Financial processes
• Change management
• In-trade information
• New user interfaces
PRINTING AND ASSOCIATED SERVICES
A leading printer in the European market
Web services & reprinting • Online ordering and control of printing and reprinting • Real-time overview of print and delivery status • Interfacing and connection to client information systems or the provision of an extranet to aid communication • Industrial systems tailormade for Offset and digital printing • Promotion, printing and connection to market distribution platforms to optimise sales of your titles
POD
Associated services
•P rint and delivery on demand for the whole of your editorial collection
• Distribution service: shipping
•T echnologies for digital printing and binding of single items and short runs
• French and International logistics and B2C & B2B delivery
•A utomated management workflow from the order stage onwards: autopilot for production and outsourcing
• Cross channel promotions, marketing
A major provider of strategic and IT Services
IT SOLUTIONS
Project Management / Consultancy
Interactive Agency
• Audit, feasibility studies, customer needs
•A ccessibility audit and consultancy
• Help with choice of technical solutions
•E ditorial and design work
• Writing specification sheets
•G raphic design (sites, plans, logos…)
• Tender management
•U ser tests
• Interface and graphic design analysis
• Project leadership assistance • Acceptance testing assistance
Software Engineering
Outsourcing
•D evelopment of made for measure solutions (Flash, Flex, Java, .Net, PHP…)
•P ersonalised follow-up
• Integration of solutions (Alfresco, Drupal, Sharepoint, SPIP, Typo3…)
•S pecial skills in business applications
•W ebsite and mobile application development (Android, iPad, iPhone)
•B usiness Continuity Planning
•S earch engine and analytics integration (Antidot, Exalead, Lucene, Sinequa…) •T hird Party Maintenance, Third Party Software Testing
•P eak usage management •2 4/7 Supervision •D isaster Recovery Planning •D ata security
Together we can design the future of your content
Together we can design the future of your content
Together we can design the future of your content TM
FRANCE - PARIS JOUVE
www.jouve.com @Jouvegroup ©Jouve - 2012
R.C.S Laval 582 131 264
11, boulevard de Sébastopol CS 70004 75036 Paris cedex 01 Tel. : +33 (0)1.44.76.54.40 Fax : +33 (0) 1.44.76.86.39
