BFS Cargo BKK Station Profile Station: BKK Company Details WPS-PG Cargo Co., Ltd. 777 Moo 7, Racha Thewa, Bang Phli Samut Prakan 10540 Thailand General Manager Cargo Mr. David Ambridge +66(0) 2 131 5505 [email protected] Director Cargo Service Delivery Mr. John Yep +66(0) 2 131 5509 [email protected] Manager – Cargo Operations Mr. Pinij Nantawannakul +66(0) 2 131 5510 [email protected]

Name Address City State Country Terminal Manager Name Direct telephone number e-mail address Terminal Manager Name Direct telephone number e-mail address Terminal Manager Name Direct telephone number e-mail address Export Manager Name Direct telephone number e-mail address Import Manager Name Direct telephone number e-mail address Import Manager Name Direct telephone number e-mail address Express Manager Name Direct telephone number e-mail address Duty Manager (1) Name Direct telephone number Mobile Number e-mail address Duty Manager (2) Name Direct telephone number Mobile Number e-mail address Dangerous Goods Coordinator Opening hours Telephone Number Facsimile Number e-mail address Dangerous Goods Emergency Contact Telephone Number Facsimile Number e-mail address Export Opening hours Telephone Number Facsimile Number Mobile Number e-mail address Import Opening hours Telephone Number Facsimile Number Mobile Number e-mail address Air Mail Opening hours Telephone Number Facsimile Number e-mail address Express Opening hours Telephone Number Mobile Number e-mail address Special Cargo Opening hours Telephone Number Facsimile Number e-mail address Valuables Opening hours Telephone Number Facsimile Number e-mail address Tracing Opening hours Telephone Number Facsimile Number e-mail address ULD Control Opening hours Telephone Number Facsimile Number e-mail address FWB/FFM/CPM SITA Address:

Mr. Niwat Saengsane +66(0) 2 131 5619 [email protected] Mr. Kittithach Chatraraksa +66(0) 2 131 5606 [email protected] Ms. Jureerat Surawek +66(0) 2 131 5607 [email protected] Mr. Sompong Sukkang +66(0) 2 131 5589 [email protected] 24/7 Export Duty Manager +66(0) 2 131 5555 Ext 5534 +66(0) 8 4700 7437 / +66(0) 6 1384 7067 / +66(0) 6 1384 7068 [email protected] 24/7 Import Duty Manager +66(0) 2 131 5555 Ext 5535 +66(0) 8 5485 2232 [email protected] 24/7 +66(0) 2 131 5555 Ext 5628 +66(0) 2 131 5599 [email protected] +66(0) 2 131 5555 Ext 5628 +66(0) 2 131 5599 [email protected]; [email protected] Export Document Supervisor 24/7 +66(0) 2 131 5555 Ext 5641 +66(0) 2 131 5599 +66(0) 8 5485 2231 [email protected] Import Document Supervisor 24/7 +66(0) 2 131 5555 Ext 5546 , 5531 +66(0) 2 131 5588 +66(0) 8 5485 2234 [email protected] 24/7 +66(0) 2 134 2890-1 +66 (0) 2134 2891 [email protected] 24/7 +66(0) 2 131-5555 Ext 5635, 5678 +66 (0) 8 1373 0209 [email protected] 24/7 +66(0) 2 131 5555 Ext 5628 +66(0) 2 131 5599 [email protected] 24/7 +66(0) 2 131 5555 Ext 5628 +66(0) 2 131 5599 [email protected]; [email protected] 24/7 +66(0) 2 131 5519, 5562 +66(0) 2 131 5599 [email protected] 24/7 +66(0) 2 131 5555 Ext 5521 +66(0) 2 131 5588 [email protected] BKKFFXH 1

BFS Cargo BKK Station Profile

Cargo Warehouse/Office Warehouse Space Annual Capacity Current Throughput Expansion Plans, if any Location State on or off airport Direct Warehouse Access airside (Y/N) If yes, number of airside access doors: If no, distance to airside transfer point : Distance from pax terminal (meters) Distance from freighter bays (meters) Office space available

No. of Airlines handled Name of Airlines handled

Name of airlines that have signed contracted with your company in the last 3 years Name of airlines that have terminated services with your company in the last 3 years

Types Of Aircraft Handled

10-foot Workstation 20-foot Workstation

55,370 sq.m. 450,000 tonnes 318,585,338 Kgs. (Jan-Dec 2013) // 342,626,762 Kgs.(Jan-Jun 2014) // 82,041,262 Kgs.(Jan-Mar 2015) yes, 2nd Cargo Terminal is planned waiting for AOT approval to start, this will add another 250,000 tonnes of capacity Suvarnabhumi Airport on Airport YES 14 access doors 3 - 5 KMs 1/4 to 1 KM 15,626 sp.m. Please attach a warehouse floor plan in pdf or jpeg format Airline Customers 62 Airlines at Suvarnabhumi Airport Emirates Airlines Finnair Bangkok Airways Cebu Pacific KLM Royal Dutch Airlines Air Hong Kong Qantas Airways DHL Express Turkish Airlines Swiss Airlines Srilankan Airlines K Mile Lufthansa Cargo Lao Airlines FedEx Express Jet Star Airways Austrian Airlines Corsairfly SEAIR Norwegian Cargo Nordwind Airlines China Cargo Airlines Indigo Royal Brunei Airlines Hong Kong Airlines Aerologic IFLY Jet Asia Airways Biman Bangladesh Airlines Tiger Airways Jeju Air Cargo Cambodia Angkor Air Vietjet Air Air India Regent Airways Spicejet Ukraine International Airlines Ikar Jetstar Pacific Qeshm Air Siberia Airlines Malaysia Airlines Fly Dubai 17 Airlines at Don Meung Airport Thai Air Asia Air Asia Cargo Malaysia Indonesia Air Asia Hunnu Air City Airways Thai Air Asia X Nok Scoot V air Maldivian Air Scoot Hong Kong Express Orient Thai

Oman Air Blue Panorama Iran Airlines Qatar Airways Yangtze Airlines Orenburg Airlines Mandala Airlines Gloden Myanmar Windrose Airlines Ethiopian Airlines

Eithad Airways British Airways Air France Gulf Air Jetstar Asia Kenya Airways Air Astana Vietnam Airlines Eastar Jet Jet Airways

Asian Air Tigerair Taiwan Siam Air

New Gen Airways Thai Lion Air

Mandala Airlines

Orenburg Airlines

Vietnam Airlines

Norwegian Cargo Ukraine International Airlines Eastar Jet Jet Airways Siberia Airlines

Air India Ikar Malaysia Airlines

Regent Airways Jetstar Pacific Fly Dubai

A319 A321-200 B777-300 B763 B777F B727-200F

A340 A330-200 B747-400F B767 B773ER MD11

Jet Asia Airways

Jeju Air Cargo

Yangtze Airlines

Vietjet Air Spicejet Qeshm Air

Cambodia Angkor Air Windrose Airlines Ethiopian Airlines

Gloden Myanmar

Aeroflot

Philippine Airlines

Aircraft Type A320 A330 A333 A388 A332 A321 A300F A343 A330-200F A330-300 B747-400 A300-600F B772 B773 B744 B777 B757-200 B773ER B737-800 B752 ATR72 MD11F MA60 B777-200 B787-800 Equipment (Indicate quantity where applicable) YES, 16 elevating 10 foot workstations YES, 4 elevating 20 foot workstations 80 (35x10ft and 30x5ft)

Slave Pallets

9 x-ray machines • HI-SCAN 6040i - 1 Unit • HI-SCAN 180180 300kV-2is - 7 Units • HI-SCAN 180180 300kV - 1 Unit • IONSCAN 500DT

X-ray machine

5 tons 160 Cm. if cargo over 160 cm. Use ETD Scan NO YES, 1 ETD YES, 54 forklifts for 1-3 tons and 3 forklifts for 7 tons 7 tons 6 Vertical control system Two Elevating Transfer Vehicles 1 Bin Control System 2 Automated Storage Retrieval System

Maximum weight per piece Maximum dimensions Automated dimensions check system at acceptance (Y/N) ETD Forklifts Maximum piece weight for forklift truck Cranes Others: Please specify

Manpower No. of Staff Export Warehouse if 3rd Party, please state Import Warehouse, if 3rd Party please state Export Office Import Office Unionised employees (Y/N)

Name of Primary IT Contact Telephone Fax Email SITA Address Flight Handling Warehouse Management Departure Control System Weight and Balance System Message transmission:

Total 861 HC WH Agent 283, Team Lead 71, Supervisor 15 Duty Manager 7 WH Agent 188, Team Leader 42, Supervisor 14 Duty Manager 7 Doc. Agent 107, Doc.Team Leader 21, Tracing 1 , Doc Supervisor 5 Doc. Agent 84, Doc. Team Leader 10,Tracing 1 , Doc Supervisor 5 NO Systems Mr. Fiaz Idris 02-1315598, 021315525 - 55277 02-1315524 [email protected] System Name Cargospot ICS2, EICS, PMS, QMS EMAIL, ARINC

2

SITA Address BKKFFXH -

BFS Cargo BKK Station Profile AWD AWR CPM ECS FBL FFM FOH FWB FHL ICS

Version any any any any any any any any -

LDM LUC

any -

B

MAN NFD PRE RCF RCS SCM UCM UWS Other Messages

any any any any any any any any

B B B B B B B B

Able to process pre-alert messages (e.g.. XPS pre-alerts) Send Receive (specify SITA Address) Able to process electronic customs pre-clearance messages (e.g.. AMS for US Customs) Air AMS ICS EICS Other (specify)

S=Send

R=Receive

B=Both B B B

R B

A A NIL NIL NIL A

Auto/Manual

S B B

-

A A NIL NIL NIL A A A A A NIL M M

Remarks

(Y/N) YES YES YES

TO airline SITA address or Email, BFS RAMP operation Refer to BFS Operations Contact List.

YES

Netbay System, Cargo Permit

NO NO NO NO

Security YES 186 cameras 30 days YES

CCTV Surveillance Quantity of cameras within the warehouse Length of recordings stored (days) CCTV room manned 24hrs (Y/N)

YES 35 persons per shift YES X-Ray Screener (30 persons per shift) YES YES

Security Guards Number deployed at warehouse Deployment at entrance/exit (Y/N) State other deployment positions Pre-employment security checks of personnel (Y/N) Security training/awareness (Y/N) State built-in security features (e.g.. password controlled of access to storage locations/ transactions are recorded etc.)

Password Protected for entering access control system, Code Protected for opening High Value Room Facilities (Size/Number)

27 Truck Docks (for import and export ) YES YES

Truck docks (loose) Truck docks (BUP) Ramp for small cars (Y/N)

19 doors (includig PER) NO 12 doors (including PER) YES

Number of export reception doors Queue Waiting system (Y/N) Number of import collection doors Queue Waiting system (Y/N)

1 room // 700 Cu.m. We have specific VUN storage locations 1 room // 850 Cu.m.

VAL Strong room/safe VUN cargo Storage Room AVI room

BFS service at Thai Post Office Unaccompanied Courier at BFS Cargo Terminal

Air Mail Courier PER (+15 to 25C) PER (+2 to +8C) PER ( zero to -18C) PIL(+15 to +25C) PIL (+2 to +8C) PIL (zero to -18C)

17.1 Cold Room 1 / Perishable goods 17.2 Cold Room 2 / Storage 17.3 Cold Room 3 / Storage 17.4 Cold Room 4 / Storage 17.5 Cold Room 5 / Special Cargo 17.6 Cold Room 6 / Freezer

(7,152.50 Cu.m) (1,280 Cu.m) (1,840 Cu.m) (3,165 Cu.m) (830 Cu.m) (830 Cu.m)

RT 15°c to 25°c RT 2°c to 4°c RT 4°c to 8°c RT 8°c to 15°c RT 15°c to 25°c RT -10°c to -18°c NO

Segregation PIL/PER (Y/N)

YES NO , adhoc under airlines instruction YES, 50-60 BUP capacity

Accept Envirotainer (Y/N) Dry Ice replenishment (Y/N) Do you accept PER BUP? If so, please confirm capacity? ULD/Stacker Storage Airline Consumables (Straps, etc) Segregated Storage (Y/N)

Over 700 Positions

DG handling/storage area Special Storage for radioactive material (Y/N) Special storage for explosives and weapons (Y/N) Any restrictions/prohibitions for DG to/from station, please specify

YES, 1,440 Cu.m. YES NO

NO

NO

DG Temperature Controlled Area ( Y/N) DG(15-25C) DG (2-8C) DG(0--18C)

NO -

HUM- mortuary for HUM (Y/N)

YES

3

BFS Cargo BKK Station Profile 9 x-ray machines • HI-SCAN 6040i - 1 Unit • HI-SCAN 180180 300kV-2is - 7 Units • HI-SCAN 180180 300kV - 1 Unit • IONSCAN 500DT

X-ray machine

Weighing scales CCTV Cameras Security Patrol Static Guards

9 Weighing Scales at Acceptance Security at Ramp Side (Indicate Y/N and Quantity) Yes (Located inside Cleaning, Loading, and Ramp Office ) YES YES Service standard times ( in minutes)

Export Export close out time for flights before aircraft STD for intact ULD cargo? Export close out time for flights before aircraft STD for general loose Exportcargo close?out time for flights before aircraft STD for general

According to cut off time agreed with the Airline According to cut off time agreed with the Airline

express ? Export close out time for flights before aircraft STD for general Courier / Mail? Export close out time for flights before aircraft STD for DG ?

According to cut off time agreed with the Airline According to cut off time agreed with the Airline

Average Vehicle queue time for export delivery?

Depends on queue and cargo volume

Transfer (Interline) Transfer time from aircraft ATA to another carrier at your airport? Unitised and loose

ATA +3 hrs (tail to tail) ATA +5 hrs.(BFS cargo terminal to TG cargo terminal)

Import Import Passenger flight/documents available for collection after aircraft ATA? Import freighter flight/documents available for collection after aircraft ATA? Import free storage period? Average Vehicle queue time for import collection?

YES / 120 minutes after ATA. YES / 240 minutes after ATA 2 days We always serve first piece within 25 minutes and the rest depend on cargo volume of each shipment. Service Recovery YES YES 3 hours -

Tracing SOP in place (Y/N) Average time for reply Average % of shipments found after 1st negative at station Record maintenance for cargo discrepancy (follow up & closed)

100%

Records available for claims process (PODs, pictures, etc.)

YES

ULD Serviceability System in SOP (Y/N)

YES

DG Incident/Accident Report SOP in place (Y/N)

YES

DG Arrangements for disposal of unclaimed DG shipments (Y/N)

NO Customs/ Authorities

Customs Available at Airport? (Y/N) Customs operating hours for public? (description) Customs operating hours for agents? (description) e-customs (Y/N) Public Health Dept. operating hours. (description) Veterinary Dept. operating hours. (description) Delivery of part shipments allowed (Y/N) Delivery of consolidations allowed (Y/N) Forklift Driver's License % of warehouse staff Warehouse Training % of total staff DG training by your company is approved by the Civil Aviation Authority (Y/N) DG CAT 6 Training % of total staff DG CAT 8 Training % of total staff LAR Training % of total staff English Fluency % of warehouse staff English Fluency % of office staff

How many internal audits does your company performed per year? How many airline audits did your company have in the last 12 months? What were the most common findings on audits? What were your company actions? ISAGO Certified (Y/N) If yes, please indicate date of certification, which stations and which sections If no, please indicate if there’s any plan to be accredited and the timeline

YES office hours Mon - Fri 08.30 - 16.30 After 16.30 / weekend / national holiday; customs OT will be applied office hours Mon - Fri 08.30 - 16.30 After 16.30 / weekend / national holiday; customs OT will be applied YES office hours Mon - Fri 08.30 - 16.30 at BFS terminal office hours Mon - Fri 08.30 - 16.30 at BFS terminal YES YES Training 21% 100% YES 2.13% * DG Special Team have 20 staffs responsibility for DG & AVI accept. 100% 2.13% * DG Special Team have 20 staffs responsibility for DG & AVI accept. 36% 79% Percentage base total warehouse staffs 922 staffs on 23-11-16 Audits Monthly audits are conducted More than 69 Not wearing PPE and License or recurrent training over due. Safety briefing and review training reminder process. ISAGO Accreditation YES BKK since October 2010 ISO Accreditation YES

ISO Certified (Y/N) If yes, please indicate date of certification, which stations and which sections If no, please indicate if there’s any plan to be accredited and the timeline

BKK since December 2007 -

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BFS Cargo BKK Station Profile TAPA/ TACCS Accreditation YES

TAPA/TACCS Certified (Y/N) If yes, please indicate date of certification, which stations and which sections If no, please indicate if there’s any plan to be accredited and the timeline

BKK since December 2009 Cargo 2000 Accreditation No

C2K Certified (Y/N) If yes, please indicate date of certification, which stations and which sections If no, please indicate if there’s any plan to be accredited and the timeline

No plan to be accredited RA3 Accreditation YES

RA3Certified (Y/N) If yes, please indicate date of certification, which stations and which sections If no, please indicate if there’s any plan to be accredited and the timeline

BKK since January 2014 Other services

Indicate other services provided at this location (e.g.. aircraft maintenance, ramp handling, flight ops, etc.)

Indicate, services sub-contracted, if any

Ramp Services, Passenger Services Sub-contracted services ASM ( security ) , WPM ( facility maintinace ) Revision 01 Dec 2016

5

CSS 1. Floor Level SENSITIVE

FN-I-02

CPU

BTO B/D

BULK Caroucels # 1

LL

MM

V

U

T

S

168

168

168

168

168

168

168

156

14 13 12 11 10 9 8 7 6 5 4 3 2 1

1332 14 13 13 12 12 11 11 10 10 9 9 8 8 7 7 6 6 5 5 4 4 3 3 2 VUN 1 1

14 13 12 11 10 9 8 7 6 5 4 3 2 1

14 13 12 11 10 9 8 7 6 5 4 3 2 1

14 13 12 11 10 9 8 7 6 5 4 3 2 1

9

RG-10

RG-11

14 13 12 11 10 9 8 7 6 5 4 3 2 1

RG-06

RG-07

6

8

Feeder BU

7

880 200 200

20 20

16

16

R

QQ

18

18

PP

O

AF

17

Shr 027

CK

2

1

CR 1 15 - 25

SN-E-01

QF

1

vun 1

1

FN-E-01

MP

1

1

21

Roller Truck Dock

Cashier & DLV & BTO Room

Shr 032

5

6

7

Import Cargo Collection 8

Export Document Room

RG-01

14

X-ray

X-ray 2

1 1 2

4

3

A102

A101

A103

B101

A104

B103

B102

A105

B104

ASRS

396 12 12 11 11 10 10 9 9 8 8 7 7 6 6 5 5 4 4 3 3 2 2 1 1

4 3 2 1

RG-02

1

2

Import Document Room

X-ray 3 3

Shr 014 Acceptance Counter

vun 1

1

10

11

12

13

14

15

16

17

18

TK

1

1 RG-04

3

X-ray 5 7 7

Shr 019

20

SN-I -01

21

4

HX

FN-E-02

3

UL

DG Room # 2

4

11

12

MNT Room

15

10

X-ray 6

X-ray 7 9

8

6

19

DG Room # 1

3S

SN-E-02

Shr 022

Shr 023

Shr 016

9

1

5

6 Shr 018

ULD Storage

Freighter B Zone

13 12 A B 156 144

RG-03

Shr 024

4

5

Shr 028

40

5

10

TZ

Acceptance Counter

Shr 017

VAL Room

Shr 026

EY

Feeder Accpt SN-E-07

X-ray 4 5

19

MNT Room Forklift

16

13

Shr 033

3

SN-E-08

13 13 N M 156 156

L

2

Shr 015

L 70

7 6 5 4 3 2 1

LX

CR 6 -2-8

SN-I- 02

Shr 013

A106

JQ

216 216

X-ray 8

8

RG-16

Freighter A Zone

1578

KL

CR 2 2-4

X

Feeder BU

11

SN-E-05

240 240

DD 20 NN 20

CR 3 4-8

ULD Counter

Battery Room

Transship Locations 40 PG BI IR 3K K6 6E TR VJ Shr 025 RI JF ZE AI BG 7C QV PS

FN-I-04

6

192 192

CR 4 15 - 25

WK.6

Export Locations

SN-I-XX

1 1

OS KC LH 8 9 GF DY FN-E-04 KQ WY UL

Build Up Counter

4

3

2

Workstation 6

SN-E-04

6

SN-I-03

2

B105

A107

WK.5 FN-I-03

QR DL

E I

CR 5 4-8

B106

A108

A111 B111

B107

A112

A109

A113

B112

B108

A114

B113

A110

A115

B114

B109

A116

B115

AY TK QF

Shr 034

1

4

B110

A117

A119

3

Small Cargo

3

WK.4 7

12

RG-13

1 1

RG-08

1080

ETV 02

Workstation 5

SN-E-03

SN-E-06

BULK AREA AVAILABLE

RG-14

RG-12

Caroucels # 2

5

KK

RG-05

2

B116

A120

B119

Transshipment Counter

9

RG-09

JJ

14 13 12 11 10 9 8 7 6 5 4 3 2 1

8

7

4572

10

1

EK

VN Import Loactions including ASRS & Carousels

22

1280 ASRS

A118

A121

B120

WK.3

Shr 031

BTO Counter

Workstation 4

EE 40 5

BA 20

B117

A122

B121

01

B118

A123

B122

A127

A124

A128

B127

B123

A129

B128

4

A125

A130

B129

3

Workstation 3 ETV

Shr 030

5

Break Down Counter

4

2

WK 2

B124

A131

B130

1 WK.1

FN-I- 01

A126

A132

B131

WK.0

B125

A133

B132

Workstation 2

B126

A134

A135

B133

A136

B135

Workstation 1

B134

A137

B136

A143 B143

A138

A144 B144

B137

A145 B145

A139

A146 B146

B138

A147 B147

A140

A148 B148

B139

A149 B149

A141

A150 B150

B140

A151 B151

A142

A152 B152

B141

A153 B153

B142

A154 B154

LANES

8

Export E-AWB Delivery LANE Slot time 22 23

Shr 021

Shr 020

24

DG specail list Room

Shr 029

9

25

26

custom s office Room

27

Available area

READY TO CARRIAGE ONLY SN-I XX

Pick up( 2 units

Trucks ( For 6 wheels Available 6 units )

Pick up ( available 10 units )

PER truck docks Available double park to 8 units

Pick up ( available 10 units )

Trucks ( For 6 wheels Available 9 units )

Pick up(Availabel 3 units)

6

Station profile WH-Layout_ Update_23_ NOV_16.xls