BFS Cargo BKK Station Profile Station: BKK Company Details WPS-PG Cargo Co., Ltd. 777 Moo 7, Racha Thewa, Bang Phli Samut Prakan 10540 Thailand General Manager Cargo Mr. David Ambridge +66(0) 2 131 5505
[email protected] Director Cargo Service Delivery Mr. John Yep +66(0) 2 131 5509
[email protected] Manager – Cargo Operations Mr. Pinij Nantawannakul +66(0) 2 131 5510
[email protected]
Name Address City State Country Terminal Manager Name Direct telephone number e-mail address Terminal Manager Name Direct telephone number e-mail address Terminal Manager Name Direct telephone number e-mail address Export Manager Name Direct telephone number e-mail address Import Manager Name Direct telephone number e-mail address Import Manager Name Direct telephone number e-mail address Express Manager Name Direct telephone number e-mail address Duty Manager (1) Name Direct telephone number Mobile Number e-mail address Duty Manager (2) Name Direct telephone number Mobile Number e-mail address Dangerous Goods Coordinator Opening hours Telephone Number Facsimile Number e-mail address Dangerous Goods Emergency Contact Telephone Number Facsimile Number e-mail address Export Opening hours Telephone Number Facsimile Number Mobile Number e-mail address Import Opening hours Telephone Number Facsimile Number Mobile Number e-mail address Air Mail Opening hours Telephone Number Facsimile Number e-mail address Express Opening hours Telephone Number Mobile Number e-mail address Special Cargo Opening hours Telephone Number Facsimile Number e-mail address Valuables Opening hours Telephone Number Facsimile Number e-mail address Tracing Opening hours Telephone Number Facsimile Number e-mail address ULD Control Opening hours Telephone Number Facsimile Number e-mail address FWB/FFM/CPM SITA Address:
Mr. Niwat Saengsane +66(0) 2 131 5619
[email protected] Mr. Kittithach Chatraraksa +66(0) 2 131 5606
[email protected] Ms. Jureerat Surawek +66(0) 2 131 5607
[email protected] Mr. Sompong Sukkang +66(0) 2 131 5589
[email protected] 24/7 Export Duty Manager +66(0) 2 131 5555 Ext 5534 +66(0) 8 4700 7437 / +66(0) 6 1384 7067 / +66(0) 6 1384 7068
[email protected] 24/7 Import Duty Manager +66(0) 2 131 5555 Ext 5535 +66(0) 8 5485 2232
[email protected] 24/7 +66(0) 2 131 5555 Ext 5628 +66(0) 2 131 5599
[email protected] +66(0) 2 131 5555 Ext 5628 +66(0) 2 131 5599
[email protected];
[email protected] Export Document Supervisor 24/7 +66(0) 2 131 5555 Ext 5641 +66(0) 2 131 5599 +66(0) 8 5485 2231
[email protected] Import Document Supervisor 24/7 +66(0) 2 131 5555 Ext 5546 , 5531 +66(0) 2 131 5588 +66(0) 8 5485 2234
[email protected] 24/7 +66(0) 2 134 2890-1 +66 (0) 2134 2891
[email protected] 24/7 +66(0) 2 131-5555 Ext 5635, 5678 +66 (0) 8 1373 0209
[email protected] 24/7 +66(0) 2 131 5555 Ext 5628 +66(0) 2 131 5599
[email protected] 24/7 +66(0) 2 131 5555 Ext 5628 +66(0) 2 131 5599
[email protected];
[email protected] 24/7 +66(0) 2 131 5519, 5562 +66(0) 2 131 5599
[email protected] 24/7 +66(0) 2 131 5555 Ext 5521 +66(0) 2 131 5588
[email protected] BKKFFXH 1
BFS Cargo BKK Station Profile
Cargo Warehouse/Office Warehouse Space Annual Capacity Current Throughput Expansion Plans, if any Location State on or off airport Direct Warehouse Access airside (Y/N) If yes, number of airside access doors: If no, distance to airside transfer point : Distance from pax terminal (meters) Distance from freighter bays (meters) Office space available
No. of Airlines handled Name of Airlines handled
Name of airlines that have signed contracted with your company in the last 3 years Name of airlines that have terminated services with your company in the last 3 years
Types Of Aircraft Handled
10-foot Workstation 20-foot Workstation
55,370 sq.m. 450,000 tonnes 318,585,338 Kgs. (Jan-Dec 2013) // 342,626,762 Kgs.(Jan-Jun 2014) // 82,041,262 Kgs.(Jan-Mar 2015) yes, 2nd Cargo Terminal is planned waiting for AOT approval to start, this will add another 250,000 tonnes of capacity Suvarnabhumi Airport on Airport YES 14 access doors 3 - 5 KMs 1/4 to 1 KM 15,626 sp.m. Please attach a warehouse floor plan in pdf or jpeg format Airline Customers 62 Airlines at Suvarnabhumi Airport Emirates Airlines Finnair Bangkok Airways Cebu Pacific KLM Royal Dutch Airlines Air Hong Kong Qantas Airways DHL Express Turkish Airlines Swiss Airlines Srilankan Airlines K Mile Lufthansa Cargo Lao Airlines FedEx Express Jet Star Airways Austrian Airlines Corsairfly SEAIR Norwegian Cargo Nordwind Airlines China Cargo Airlines Indigo Royal Brunei Airlines Hong Kong Airlines Aerologic IFLY Jet Asia Airways Biman Bangladesh Airlines Tiger Airways Jeju Air Cargo Cambodia Angkor Air Vietjet Air Air India Regent Airways Spicejet Ukraine International Airlines Ikar Jetstar Pacific Qeshm Air Siberia Airlines Malaysia Airlines Fly Dubai 17 Airlines at Don Meung Airport Thai Air Asia Air Asia Cargo Malaysia Indonesia Air Asia Hunnu Air City Airways Thai Air Asia X Nok Scoot V air Maldivian Air Scoot Hong Kong Express Orient Thai
Oman Air Blue Panorama Iran Airlines Qatar Airways Yangtze Airlines Orenburg Airlines Mandala Airlines Gloden Myanmar Windrose Airlines Ethiopian Airlines
Eithad Airways British Airways Air France Gulf Air Jetstar Asia Kenya Airways Air Astana Vietnam Airlines Eastar Jet Jet Airways
Asian Air Tigerair Taiwan Siam Air
New Gen Airways Thai Lion Air
Mandala Airlines
Orenburg Airlines
Vietnam Airlines
Norwegian Cargo Ukraine International Airlines Eastar Jet Jet Airways Siberia Airlines
Air India Ikar Malaysia Airlines
Regent Airways Jetstar Pacific Fly Dubai
A319 A321-200 B777-300 B763 B777F B727-200F
A340 A330-200 B747-400F B767 B773ER MD11
Jet Asia Airways
Jeju Air Cargo
Yangtze Airlines
Vietjet Air Spicejet Qeshm Air
Cambodia Angkor Air Windrose Airlines Ethiopian Airlines
Gloden Myanmar
Aeroflot
Philippine Airlines
Aircraft Type A320 A330 A333 A388 A332 A321 A300F A343 A330-200F A330-300 B747-400 A300-600F B772 B773 B744 B777 B757-200 B773ER B737-800 B752 ATR72 MD11F MA60 B777-200 B787-800 Equipment (Indicate quantity where applicable) YES, 16 elevating 10 foot workstations YES, 4 elevating 20 foot workstations 80 (35x10ft and 30x5ft)
Slave Pallets
9 x-ray machines • HI-SCAN 6040i - 1 Unit • HI-SCAN 180180 300kV-2is - 7 Units • HI-SCAN 180180 300kV - 1 Unit • IONSCAN 500DT
X-ray machine
5 tons 160 Cm. if cargo over 160 cm. Use ETD Scan NO YES, 1 ETD YES, 54 forklifts for 1-3 tons and 3 forklifts for 7 tons 7 tons 6 Vertical control system Two Elevating Transfer Vehicles 1 Bin Control System 2 Automated Storage Retrieval System
Maximum weight per piece Maximum dimensions Automated dimensions check system at acceptance (Y/N) ETD Forklifts Maximum piece weight for forklift truck Cranes Others: Please specify
Manpower No. of Staff Export Warehouse if 3rd Party, please state Import Warehouse, if 3rd Party please state Export Office Import Office Unionised employees (Y/N)
Name of Primary IT Contact Telephone Fax Email SITA Address Flight Handling Warehouse Management Departure Control System Weight and Balance System Message transmission:
Total 861 HC WH Agent 283, Team Lead 71, Supervisor 15 Duty Manager 7 WH Agent 188, Team Leader 42, Supervisor 14 Duty Manager 7 Doc. Agent 107, Doc.Team Leader 21, Tracing 1 , Doc Supervisor 5 Doc. Agent 84, Doc. Team Leader 10,Tracing 1 , Doc Supervisor 5 NO Systems Mr. Fiaz Idris 02-1315598, 021315525 - 55277 02-1315524
[email protected] System Name Cargospot ICS2, EICS, PMS, QMS EMAIL, ARINC
2
SITA Address BKKFFXH -
BFS Cargo BKK Station Profile AWD AWR CPM ECS FBL FFM FOH FWB FHL ICS
Version any any any any any any any any -
LDM LUC
any -
B
MAN NFD PRE RCF RCS SCM UCM UWS Other Messages
any any any any any any any any
B B B B B B B B
Able to process pre-alert messages (e.g.. XPS pre-alerts) Send Receive (specify SITA Address) Able to process electronic customs pre-clearance messages (e.g.. AMS for US Customs) Air AMS ICS EICS Other (specify)
S=Send
R=Receive
B=Both B B B
R B
A A NIL NIL NIL A
Auto/Manual
S B B
-
A A NIL NIL NIL A A A A A NIL M M
Remarks
(Y/N) YES YES YES
TO airline SITA address or Email, BFS RAMP operation Refer to BFS Operations Contact List.
YES
Netbay System, Cargo Permit
NO NO NO NO
Security YES 186 cameras 30 days YES
CCTV Surveillance Quantity of cameras within the warehouse Length of recordings stored (days) CCTV room manned 24hrs (Y/N)
YES 35 persons per shift YES X-Ray Screener (30 persons per shift) YES YES
Security Guards Number deployed at warehouse Deployment at entrance/exit (Y/N) State other deployment positions Pre-employment security checks of personnel (Y/N) Security training/awareness (Y/N) State built-in security features (e.g.. password controlled of access to storage locations/ transactions are recorded etc.)
Password Protected for entering access control system, Code Protected for opening High Value Room Facilities (Size/Number)
27 Truck Docks (for import and export ) YES YES
Truck docks (loose) Truck docks (BUP) Ramp for small cars (Y/N)
19 doors (includig PER) NO 12 doors (including PER) YES
Number of export reception doors Queue Waiting system (Y/N) Number of import collection doors Queue Waiting system (Y/N)
1 room // 700 Cu.m. We have specific VUN storage locations 1 room // 850 Cu.m.
VAL Strong room/safe VUN cargo Storage Room AVI room
BFS service at Thai Post Office Unaccompanied Courier at BFS Cargo Terminal
Air Mail Courier PER (+15 to 25C) PER (+2 to +8C) PER ( zero to -18C) PIL(+15 to +25C) PIL (+2 to +8C) PIL (zero to -18C)
17.1 Cold Room 1 / Perishable goods 17.2 Cold Room 2 / Storage 17.3 Cold Room 3 / Storage 17.4 Cold Room 4 / Storage 17.5 Cold Room 5 / Special Cargo 17.6 Cold Room 6 / Freezer
(7,152.50 Cu.m) (1,280 Cu.m) (1,840 Cu.m) (3,165 Cu.m) (830 Cu.m) (830 Cu.m)
RT 15°c to 25°c RT 2°c to 4°c RT 4°c to 8°c RT 8°c to 15°c RT 15°c to 25°c RT -10°c to -18°c NO
Segregation PIL/PER (Y/N)
YES NO , adhoc under airlines instruction YES, 50-60 BUP capacity
Accept Envirotainer (Y/N) Dry Ice replenishment (Y/N) Do you accept PER BUP? If so, please confirm capacity? ULD/Stacker Storage Airline Consumables (Straps, etc) Segregated Storage (Y/N)
Over 700 Positions
DG handling/storage area Special Storage for radioactive material (Y/N) Special storage for explosives and weapons (Y/N) Any restrictions/prohibitions for DG to/from station, please specify
YES, 1,440 Cu.m. YES NO
NO
NO
DG Temperature Controlled Area ( Y/N) DG(15-25C) DG (2-8C) DG(0--18C)
NO -
HUM- mortuary for HUM (Y/N)
YES
3
BFS Cargo BKK Station Profile 9 x-ray machines • HI-SCAN 6040i - 1 Unit • HI-SCAN 180180 300kV-2is - 7 Units • HI-SCAN 180180 300kV - 1 Unit • IONSCAN 500DT
X-ray machine
Weighing scales CCTV Cameras Security Patrol Static Guards
9 Weighing Scales at Acceptance Security at Ramp Side (Indicate Y/N and Quantity) Yes (Located inside Cleaning, Loading, and Ramp Office ) YES YES Service standard times ( in minutes)
Export Export close out time for flights before aircraft STD for intact ULD cargo? Export close out time for flights before aircraft STD for general loose Exportcargo close?out time for flights before aircraft STD for general
According to cut off time agreed with the Airline According to cut off time agreed with the Airline
express ? Export close out time for flights before aircraft STD for general Courier / Mail? Export close out time for flights before aircraft STD for DG ?
According to cut off time agreed with the Airline According to cut off time agreed with the Airline
Average Vehicle queue time for export delivery?
Depends on queue and cargo volume
Transfer (Interline) Transfer time from aircraft ATA to another carrier at your airport? Unitised and loose
ATA +3 hrs (tail to tail) ATA +5 hrs.(BFS cargo terminal to TG cargo terminal)
Import Import Passenger flight/documents available for collection after aircraft ATA? Import freighter flight/documents available for collection after aircraft ATA? Import free storage period? Average Vehicle queue time for import collection?
YES / 120 minutes after ATA. YES / 240 minutes after ATA 2 days We always serve first piece within 25 minutes and the rest depend on cargo volume of each shipment. Service Recovery YES YES 3 hours -
Tracing SOP in place (Y/N) Average time for reply Average % of shipments found after 1st negative at station Record maintenance for cargo discrepancy (follow up & closed)
100%
Records available for claims process (PODs, pictures, etc.)
YES
ULD Serviceability System in SOP (Y/N)
YES
DG Incident/Accident Report SOP in place (Y/N)
YES
DG Arrangements for disposal of unclaimed DG shipments (Y/N)
NO Customs/ Authorities
Customs Available at Airport? (Y/N) Customs operating hours for public? (description) Customs operating hours for agents? (description) e-customs (Y/N) Public Health Dept. operating hours. (description) Veterinary Dept. operating hours. (description) Delivery of part shipments allowed (Y/N) Delivery of consolidations allowed (Y/N) Forklift Driver's License % of warehouse staff Warehouse Training % of total staff DG training by your company is approved by the Civil Aviation Authority (Y/N) DG CAT 6 Training % of total staff DG CAT 8 Training % of total staff LAR Training % of total staff English Fluency % of warehouse staff English Fluency % of office staff
How many internal audits does your company performed per year? How many airline audits did your company have in the last 12 months? What were the most common findings on audits? What were your company actions? ISAGO Certified (Y/N) If yes, please indicate date of certification, which stations and which sections If no, please indicate if there’s any plan to be accredited and the timeline
YES office hours Mon - Fri 08.30 - 16.30 After 16.30 / weekend / national holiday; customs OT will be applied office hours Mon - Fri 08.30 - 16.30 After 16.30 / weekend / national holiday; customs OT will be applied YES office hours Mon - Fri 08.30 - 16.30 at BFS terminal office hours Mon - Fri 08.30 - 16.30 at BFS terminal YES YES Training 21% 100% YES 2.13% * DG Special Team have 20 staffs responsibility for DG & AVI accept. 100% 2.13% * DG Special Team have 20 staffs responsibility for DG & AVI accept. 36% 79% Percentage base total warehouse staffs 922 staffs on 23-11-16 Audits Monthly audits are conducted More than 69 Not wearing PPE and License or recurrent training over due. Safety briefing and review training reminder process. ISAGO Accreditation YES BKK since October 2010 ISO Accreditation YES
ISO Certified (Y/N) If yes, please indicate date of certification, which stations and which sections If no, please indicate if there’s any plan to be accredited and the timeline
BKK since December 2007 -
4
BFS Cargo BKK Station Profile TAPA/ TACCS Accreditation YES
TAPA/TACCS Certified (Y/N) If yes, please indicate date of certification, which stations and which sections If no, please indicate if there’s any plan to be accredited and the timeline
BKK since December 2009 Cargo 2000 Accreditation No
C2K Certified (Y/N) If yes, please indicate date of certification, which stations and which sections If no, please indicate if there’s any plan to be accredited and the timeline
No plan to be accredited RA3 Accreditation YES
RA3Certified (Y/N) If yes, please indicate date of certification, which stations and which sections If no, please indicate if there’s any plan to be accredited and the timeline
BKK since January 2014 Other services
Indicate other services provided at this location (e.g.. aircraft maintenance, ramp handling, flight ops, etc.)
Indicate, services sub-contracted, if any
Ramp Services, Passenger Services Sub-contracted services ASM ( security ) , WPM ( facility maintinace ) Revision 01 Dec 2016
5
CSS 1. Floor Level SENSITIVE
FN-I-02
CPU
BTO B/D
BULK Caroucels # 1
LL
MM
V
U
T
S
168
168
168
168
168
168
168
156
14 13 12 11 10 9 8 7 6 5 4 3 2 1
1332 14 13 13 12 12 11 11 10 10 9 9 8 8 7 7 6 6 5 5 4 4 3 3 2 VUN 1 1
14 13 12 11 10 9 8 7 6 5 4 3 2 1
14 13 12 11 10 9 8 7 6 5 4 3 2 1
14 13 12 11 10 9 8 7 6 5 4 3 2 1
9
RG-10
RG-11
14 13 12 11 10 9 8 7 6 5 4 3 2 1
RG-06
RG-07
6
8
Feeder BU
7
880 200 200
20 20
16
16
R
QQ
18
18
PP
O
AF
17
Shr 027
CK
2
1
CR 1 15 - 25
SN-E-01
QF
1
vun 1
1
FN-E-01
MP
1
1
21
Roller Truck Dock
Cashier & DLV & BTO Room
Shr 032
5
6
7
Import Cargo Collection 8
Export Document Room
RG-01
14
X-ray
X-ray 2
1 1 2
4
3
A102
A101
A103
B101
A104
B103
B102
A105
B104
ASRS
396 12 12 11 11 10 10 9 9 8 8 7 7 6 6 5 5 4 4 3 3 2 2 1 1
4 3 2 1
RG-02
1
2
Import Document Room
X-ray 3 3
Shr 014 Acceptance Counter
vun 1
1
10
11
12
13
14
15
16
17
18
TK
1
1 RG-04
3
X-ray 5 7 7
Shr 019
20
SN-I -01
21
4
HX
FN-E-02
3
UL
DG Room # 2
4
11
12
MNT Room
15
10
X-ray 6
X-ray 7 9
8
6
19
DG Room # 1
3S
SN-E-02
Shr 022
Shr 023
Shr 016
9
1
5
6 Shr 018
ULD Storage
Freighter B Zone
13 12 A B 156 144
RG-03
Shr 024
4
5
Shr 028
40
5
10
TZ
Acceptance Counter
Shr 017
VAL Room
Shr 026
EY
Feeder Accpt SN-E-07
X-ray 4 5
19
MNT Room Forklift
16
13
Shr 033
3
SN-E-08
13 13 N M 156 156
L
2
Shr 015
L 70
7 6 5 4 3 2 1
LX
CR 6 -2-8
SN-I- 02
Shr 013
A106
JQ
216 216
X-ray 8
8
RG-16
Freighter A Zone
1578
KL
CR 2 2-4
X
Feeder BU
11
SN-E-05
240 240
DD 20 NN 20
CR 3 4-8
ULD Counter
Battery Room
Transship Locations 40 PG BI IR 3K K6 6E TR VJ Shr 025 RI JF ZE AI BG 7C QV PS
FN-I-04
6
192 192
CR 4 15 - 25
WK.6
Export Locations
SN-I-XX
1 1
OS KC LH 8 9 GF DY FN-E-04 KQ WY UL
Build Up Counter
4
3
2
Workstation 6
SN-E-04
6
SN-I-03
2
B105
A107
WK.5 FN-I-03
QR DL
E I
CR 5 4-8
B106
A108
A111 B111
B107
A112
A109
A113
B112
B108
A114
B113
A110
A115
B114
B109
A116
B115
AY TK QF
Shr 034
1
4
B110
A117
A119
3
Small Cargo
3
WK.4 7
12
RG-13
1 1
RG-08
1080
ETV 02
Workstation 5
SN-E-03
SN-E-06
BULK AREA AVAILABLE
RG-14
RG-12
Caroucels # 2
5
KK
RG-05
2
B116
A120
B119
Transshipment Counter
9
RG-09
JJ
14 13 12 11 10 9 8 7 6 5 4 3 2 1
8
7
4572
10
1
EK
VN Import Loactions including ASRS & Carousels
22
1280 ASRS
A118
A121
B120
WK.3
Shr 031
BTO Counter
Workstation 4
EE 40 5
BA 20
B117
A122
B121
01
B118
A123
B122
A127
A124
A128
B127
B123
A129
B128
4
A125
A130
B129
3
Workstation 3 ETV
Shr 030
5
Break Down Counter
4
2
WK 2
B124
A131
B130
1 WK.1
FN-I- 01
A126
A132
B131
WK.0
B125
A133
B132
Workstation 2
B126
A134
A135
B133
A136
B135
Workstation 1
B134
A137
B136
A143 B143
A138
A144 B144
B137
A145 B145
A139
A146 B146
B138
A147 B147
A140
A148 B148
B139
A149 B149
A141
A150 B150
B140
A151 B151
A142
A152 B152
B141
A153 B153
B142
A154 B154
LANES
8
Export E-AWB Delivery LANE Slot time 22 23
Shr 021
Shr 020
24
DG specail list Room
Shr 029
9
25
26
custom s office Room
27
Available area
READY TO CARRIAGE ONLY SN-I XX
Pick up( 2 units
Trucks ( For 6 wheels Available 6 units )
Pick up ( available 10 units )
PER truck docks Available double park to 8 units
Pick up ( available 10 units )
Trucks ( For 6 wheels Available 9 units )
Pick up(Availabel 3 units)
6
Station profile WH-Layout_ Update_23_ NOV_16.xls