2015

BEST PRACTICES IN GLOBAL ORGANIZATIONS February 18 - 20, 2015

CONFERENCE PROGRAM

IBC: Best Practices in Global Organizations

Saint Leo University 2015

Welcome, As associate vice president of International Affairs and dean of the Donald R. Tapia School of Business, I am honored to host you for our Sixth Annual International Business Conference. This year’s theme of Best Practices in Global Organizations reflects Saint Leo University’s stature as an institution of international consequence and our core values of Personal Development, Excellence, and Community. The conference provides an opportunity for students, faculty, and colleagues to examine a myriad of issues that impact global business. Many contributors to this year’s conference are thought leaders on topics including political, economic, social, and technology elements that are reshaping world trade and business dynamics. Saint Leo’s academic community serves students from every state and more than 80 nations. The conference presents an opportunity for students and faculty, as well as local and global communities, to share their knowledge and ideas and develop new partnerships at the academic or institutional level. Whether you had a relatively short drive to the campus or traveled from overseas, I hope you find the conference engaging, useful, and most important to be the start or continuation of a relationship with Saint Leo University and your colleagues. Saint Leo University, the Tapia School of Business, and Office of International Affairs are honored to have you attend the conference and welcome you to our community. Sincerely,

Dr. Michael Nastanski Professor and Dean, Donald R. Tapia School of Business Associate Vice President of International Affairs

IBC: Best Practices in Global Organizations

Saint Leo University 2015

IBC: Best Practices in Global Organizations

Saint Leo University 2015

CONFERENCE STAFF Chair: Rick Scott

Dan Tschopp Sreekanth Malladi Kenneth Embry Astrid Vicus

Conference Committee: Adam Shoemaker Dené Williamson Chuck Hale Okey Igbonagwam

Russell Clayton David Felsen Vasse Rose John Lax

Special Thanks to Our Partners in University Communications and University Advancement: Lucia Raatma Denny Moller Jo-Ann Johnston Eddie Kenny Amanda Laffin Kim Payne Extra Special Recognition to our Fantastic Administrative Staff: Sally Burns Josephine Passaro Thank you to our numerous student volunteers, the Pacioli Accounting Club, the International Tourism Club and Peter Marian. Conference website maintained by the incomparable Jason Kinney. Attn. Presenters: Please email final draft of your paper or abstract in MS Word format by February 18 for inclusion in the Conference Proceedings. Thank you! [email protected]

www.saintleo.edu/ibc2015

IBC: Best Practices in Global Organizations

Saint Leo University 2015

THANK YOU TO OUR SPONSORS

Saint Leo University Technology Services

IBC: Best Practices in Global Organizations

Wednesday

Saint Leo University 2015

SCHEDULE @ A GLANCE Event

Location

6:00pm – 7:00pm

Registration Open

Student Community Center (SCC) Lobby

7:00pm – 8:15pm

Keynote Speaker James Carville A Discussion of the Impact of Current Politics on the Global Economy Introduction: President Arthur F Kirk, Jr.

SCC Boardrooms ABC

Thursday 7:30am - 12:30pm 8:30am – 9:15am

Event Registration Open Opening Session Welcome by Dean Michael Nastanski Speaker: Pearson Education Representative

9:30am – 10:50am

Academic & Professional Sessions

11:00am – 12:20pm

2:00pm – 3:20pm

Academic & Professional Sessions Lunch Featured Speaker Paul Anderson President/CEO Port Tampa Bay Introduction: Adam Shoemaker Academic & Professional Sessions

3:30pm – 5:00pm

Student Poster Competition

5:00pm – 7:00pm

Intercultural Student Association Reception Spotlight on the Caribbean

12:45pm – 2:00pm

Friday 8:00am - 11:30am 8:20am – 9:20am

Event Registration Open Opening Session – Student Presentation Final Four + vote by text

9:30am – 10:20am

Academic & Professional Sessions

10:30am – 11:20am

Academic & Professional Sessions Lunch Featured Speaker Deborah Wilkinson “Tampa Bay’s Unique International Role” Executive Director Tampa Bay Trade & Protocol Council Introduction: David Felsen

11:45am – 1:00pm

Location SCC Lobby Student Community Center (SCC) Boardrooms BC Boardrooms A, B, C and School of Business TECO Hall Boardroom A, TECO Hall & Rm 330

Student Community Center Boardrooms BC

Boardrooms A, B, C and TECO Hall School of Business Classrooms 415 & 416 BB&T Center for Innovation and Technology School of Business Loggia & Lobby

Location SCC Lobby Student Community Center Boardrooms BC Boardrooms A, B, C, School of Business TECO Hall & Room 225 Boardroom A and TECO Hall

Student Community Center Boardrooms BC

1:30pm – 2:20pm

Academic & Professional Sessions

Boardrooms A & B, TECO Hall & School of Business Room 114

2:30pm – 3:20pm

Closing Session Curt Creely Partner, Foley & Larder LLP The Effect of Internationalization of Business and Technology on Mergers & Acquisitions Capture the Flag Winners Announced

Student Community Center Boardrooms BC

IBC: Best Practices in Global Organizations

Saint Leo University 2015

SESSIONS: THURSDAY FEBRUARY 19

7:30am – 8:30am

Continental Breakfast

Feb 19

Student Community Center Lobby

Opening Session

8:30am – 9:15am

Welcome & Opening Remarks: Dean Michael Nastanski

Feb 19

Opening Address: Pearson Representative

Room

Student Community Center Boardrooms BC

IBC: Best Practices in Global Organizations

Saint Leo University 2015

SESSIONS: THURSDAY FEBRUARY 19 9:30am10:50am Feb 19 80 MIN

9:30am10:50am Feb 19 80 MIN

Session Title

Presenters

Social Entrepreneurship and Saint Leo Students’ Intentions Global Corporate Social Responsibility, Sustainability and Performance Measure Corporate Social Responsibility is a Vital Business Model for Corporate Success

Hakan Kislal, Saint Leo University

Michelle Neeck, Saint Leo University

Student Community Center Boardroom A

Session Title

Presenters

Room

Hacking and Counterhacking: Trends and Technologies for Personal and Organizational Security “Capture The Flag” competition for IT security professionals and students: An overview Types, Prevalence, and Prevention of Cybercrime

9:30am10:50am Feb 19 80 MIN

9:30am10:50am Feb 19 80 MIN

Anne L. Maddox, Saint Leo University

Sreekanth Malladi, Saint Leo University Sreekanth Malladi, Saint Leo University Haya Fetais, Mohammed Shabana, Saint Leo University

Room

Student Community Center Boardroom B

Session Title

Presenters

Room

Authoritarian Challenges of Russia and China to Democratic Capitalism: Geostrategic Implications

Islamic Fundamentalist Terrorism and Hatred of the West from Al-Qaeda to ISIL

Ioannis (John) Pantzalis, Marco Rimanelli, Saint Leo University Andy Rojas, Lorrie McGovern, Matthew Merola, Saint Leo University Marco Rimanelli, John J. McTague, Saint Leo University

Student Community Center Boardroom C

Session Title

Presenters

Room

Seeds of Change in Latin America

PANEL: Saint Leo's Core Values: Givers and Takers in Business

Moderator: Shannon Jackson, Saint Leo University Craig Cleveland, Sheri Bias, Pamela Lee, Saint Leo University

TECO Hall, School of Business

IBC: Best Practices in Global Organizations

Saint Leo University 2015

SESSIONS: THURSDAY FEBRUARY 19 Session Title

Presenters

Room

John Rushing, Sandra L. Roberts, Barry University

11:00am12:20pm Feb 19 80 MIN

11:00am12:20pm Feb 19 80 MIN

Research Methods: Are IB Master’s Programs Different?

iPad Diffusion in a Higher Education Organization The Influence of Higher Education Institutions on Localized Economic Development: A Proposed Model for Inter-organizational Cooperation

Gisela Salas, Saint Leo University

Student Community Center Boardroom A

Carolyn B. Mueller, Stetson University Phillip Neely Saint Leo University John Robert Lax Saint Leo University

Session Title

Presenters

Entrepreneurship Success: A Qualitative Study

Alvin S. Perry, Craig Cleveland, Saint Leo University

Timing and Performance of American Depositary Receipts

Angel Carrete Rodriguez Florida Atlantic University

Session Title

Room

Room 330, School of Business

Presenters

Room

Moderator: Sreekanth Malladi, Saint Leo University

11:00am12:20pm Feb 19 80 MIN

PANEL: Information Security

Lawrence Wolfenden, FBI Andy Zolper, Raymond James Financial

TECO Hall, School of Business

David Overton, UTS

12:45pm2:00pm Feb 19

Lunch

Room

Registered Conference Guests and Presenters are invited to join us for lunch. Featured Speaker: Paul Anderson, Port Tampa Bay

Student Community Center Boardrooms B & C

IBC: Best Practices in Global Organizations

Saint Leo University 2015

SESSIONS: THURSDAY FEBRUARY 19 1:00pm5:00pm Feb 19

2:30pm3:20pm Feb 19 50 MIN

2:30pm3:20pm Feb 19 50 MIN

2:30pm3:20pm Feb 19 50 MIN

Special Event

Room

Capture the Flag Computer Security Competition

School of Business Room 408

Session Title

Presenters

Room

To Be and To Know Where to Work: How Agreeableness, Experience & Organizational Leadership Culture Affect Employment Test Responses

J. Adam Shoemaker, Saint Leo University

Periodic Positive Self-Affirmation: The Effect of Directed Reflection of Positive Events on Employee Work Stress and Work-Life Balance

Webster B. Baker, Saint Leo University

Student Community Center Boardroom A

Session Title

Presenters

Room

Elaine Davis, St. Cloud State University

SCC Boardroom B

Ebola and our Interconnected World: Lessons Learned for Future Workplace Crisis Management Career Prospects for Aspiring Cyber Security Professionals

Session Title Facial Recognition and Mobile Based System for Patient Identification in Medical Emergencies for Developing Economies Devastation in West African Economies: Ebola and Globalization

Session Title

David R. Woolery, Saint Leo University

Presenters

Room

Okey Igbonagwam, Saint Leo University

SCC Boardroom C

Kingsley Nwosu, Saint Leo University

Presenters

Room

Moderator: John Heather Saint Leo University

2:30pm3:20pm Feb 19 50 MIN

PANEL: Marketing the Nature Coast to the World: Destination International Marketing Best Practices

Ed Caum, Marla Chancey, Pasco County Tourism Tammy Heon Hernando County Tourism Adam Thomas Citrus County Tourism

TECO Hall School of Business

IBC: Best Practices in Global Organizations

Saint Leo University 2015

SESSIONS: THURSDAY FEBRUARY 19 Please join our Student Poster Presentation Teams for informative short presentations on various Best Practices in Global Organizations topics in Business & Industry. Your vote will help decide who moves on to our “Final Four” at Friday’s opening session in competition for the coveted “Dean’s Cup.”

Student Poster Competition + Vote by Text for the Winner Enhancing Information Security and Compliance Greg Brewer

Abracadabra: Why Do Planes Disappear? Jessica L. Ferrone, Anthony C Russian, Zailet M. Martinez, Anastasia Wager

Link in to LinkedIn

Sessions 1A & 1B 3:30pm4:15pm

Andrye Austin, Kurt Kepshire, Matheus Freitas, Ronald Jacobs

Room

BB&T Center for Innovation and Technology School of Business Building (4th Floor) Room 415

Moving Money Around the World in the Form of Employees Angela M. Stone, Matthew Merola, Edward Unukpo

The Implications of Corporate Tax

Carl Dunne, Pamela Donovan, Mary Wilson, Victoria Martinez

Your Pay vs. Their Pay: How Companies Around the World Feel about Salary Transparency Brittany Sands, Ally Hackett, Hanna Rockhill, Heather Martin

BB&T Center for Innovation and Technology School of Business Building (4th Floor) Room 416

IBC: Best Practices in Global Organizations

Saint Leo University 2015

SESSIONS: THURSDAY FEBRUARY 19 Please join our Student Poster Presentation Teams for informative short presentations on various Best Practices in Global Organizations topics in Business & Industry. Your vote will help decide who moves on to our “Final Four” at Friday’s opening session in competition for the coveted “Dean’s Cup.”

Student Poster Competition + Vote by Text for the Winner “Hola, Guten Tag, Dobry Dzien, Y’all”: Business Meeting Etiquette in the New Global Marketplace Adrianna Daszkiewicz, Laura Kemkes, Andres Lamas

Cross Cultural Training

Vanessa Matienga & Hellen Chamba

Sessions 2A & 2B 4:15pm 5:00pm

Advocating Change: Tapping into Untapped Human Capital

Room

BB&T Center for Innovation and Technology School of Business Building (4th Floor) Room 415

Chandre Kottwitz

Best Practices in the Whole Foods Market

Adam Morris, Brianna Indorato, Jessica Peeples, Kimberly De Los Santos

Michael Kors

Caitlin Michalski & Mary Grace Salinas

Marissa Mayer and Female Rights in the Workplace Alexandra Lupski & Kevin Dougrey

BB&T Center for Innovation and Technology School of Business Building (4th Floor) Room 416

IBC: Best Practices in Global Organizations

THURSDAY EVENING

Saint Leo University 2015

IBC: Best Practices in Global Organizations

Saint Leo University 2015

SESSIONS: FRIDAY FEBRUARY 20

8:00am 9:00am

Continental Breakfast

Feb 20

Lobby

Opening Session 8:20am – 9:20am Feb 20

Student Community Center

Opening Remarks & Competition Moderator: Adam Shoemaker Student Presentations: “Final Four” + Vote by Text for the Winner

Room Student Community Center Boardrooms BC

IBC: Best Practices in Global Organizations

Saint Leo University 2015

SESSIONS: FRIDAY FEBRUARY 20 Session Title

9:30am10:20am Feb 20 50 MIN

Mutual Fund Fee Structures and Broker Compensation Evidence of Mixed Use Economic Development Synergies

Presenters

Room

Lonnie L. Bryant, Maureen Butler, Zhongling Cao, University of Tampa Lonnie L. Bryant, University of Tampa

Student Community Center Boardroom A Room

9:30am10:20am Feb 20

Session Title

Presenters

The Importance of Culture in the Conduct of International Business Extent of Manager-to-Officer Contextual Influences Associated with the Effectiveness of Intelligence-Led Policing

Amanda Bahr, Argosy University

9:30am10:20am Feb 20 50 MIN

Enhancing Employee Productivity Through Awareness of Rude Behavior in a Global Organization

Webster B. Baker Pete R. Simmons

Person-Entrepreneurial Leadership Fitness Instrument

John Bennett, Ph.D. Saint Leo University

Session Title

Presenters

Room

(Mis)Representation of the Global Business Model in Contemporary Dystopian Narrative

Burgsbee L. Hobbs Saint Leo University

Room 225, School of Business

Session Title

Presenters

Room

Session Title

9:30am10:20am Feb 20

9:30am10:20am Feb 20 50 MIN

Timothy Powers, Saint Leo University

Presenters

Moderators: Bryan Reagan and Van Nguyen PANEL: Big Data

Jake Perlman, CIO, BrightHouse Steve Carroll, CIO, Saint Leo University

SCC Boardroom B Room

Student Community Center Boardroom C

TECO Hall, School of Business

IBC: Best Practices in Global Organizations

Saint Leo University 2015

SESSIONS: FRIDAY FEBRUARY 20

10:30am11:20am Feb 20 50 MIN

10:30am11:20am Feb 20 50 MIN

Session Title

Presenters

Room

Major League Baseball: The Relationship Between Salary and Performance

Martin Gritsch, Tricia Coxwell Snyder, Paul Swanson, William Patterson University

Impact of Emotional Intelligence on Team Performance in Professional Sports

Stephen G. Harbison, Saint Leo University

Student Community Center Boardroom A

Session Title

Presenters

Room

PANEL: Connecting in the Classroom; Bridging the Gap between Academia and Industry through Technology.

Lunch

Moderator: Ronda Mariani Saint Leo University Derek Mohammed, Kelly Schuttig, Joseph Welsh, Saint Leo University

TECO Hall School of Business

Room

Registered Conference Guests and 11:45am1:00pm Presenters are invited to join us for lunch. Student Community Center Featured Speaker: Feb 20 Boardrooms B & C Deborah Wilkinson, Tampa Bay Trade & Protocol Council

IBC: Best Practices in Global Organizations

Saint Leo University 2015

SESSIONS: FRIDAY FEBRUARY 20

1:30pm2:20pm Feb 20 50 MIN 1:30pm2:20pm Feb 20 50 MIN

Session Title

Presenters

Graduate Student Segments on Evaluating Teaching Excellence Communicating a Humanitarian Message in a Connected World: The Case of The Red Cross

Stephen L. Baglione Saint Leo University

Session Title Observations on the Rising Tide of Brazil/Florida Trade Key Elements of Successful Global Organizations

Session Title

1:30pm2:20pm Feb 20 50 MIN

1:30pm2:20pm Feb 20 50 MIN

PANEL: Wherefore The Breach? FINRA’s Losing Battle Enforcing Arbitrated Chinese-Wall Protections Of Consumer Investors Over Investment Banking Conflicts Of Interest.

1:30pm2:20pm Feb 20 50 MIN

Virginie Pioche Khare Saint Leo University

SCC Boardroom A

Presenters

Room

Carlos Tasso Eira De Aquino, Robert W. Robertson, University of Phoenix Albertus Barnes Saint Leo University

SCC Boardroom B

Presenters

Room

Moderator: Joseph Little, Jr. Saint Leo University David Persky, Bryan Reagan, Saint Leo University Richard Kelso, University of South Florida

Session Title

Presenters

The Moderating Effect of Emotional Intelligence on the Perception of Predatory Emotional Advertising

John R. Lax, Andrew Gold, Jennifer Toole, Saint Leo University

An Examination of the Intersection of Leadership Skills and Management Skills: Why Some Excellent Managers are Such Poor Leaders

Valerie Greenwood, Barry A. Hoy, Saint Leo University

Session Title PANEL: Internationalization in Latin America

Internationalization of Higher Education in Latin America

Room

Presenters

Student Community Center Boardroom C Room

Room 114 School of Business

Room

Moderator: David Felsen, Saint Leo University Roger Volkema, Pontifícia Universidade Católica do Rio de Janeiro David Felsen Saint Leo University

TECO Hall School of Business

IBC: Best Practices in Global Organizations

Saint Leo University 2015

SESSIONS: FRIDAY FEBRUARY 20

Closing Session

Room

Capture the Flag Winners Announced: Sreekanth Malladi

2:30pm3:20pm Feb 20

Closing Remarks: Rick Scott, Conference Chair Speaker: Curt Creely Partner, Foley & Larder LLP Association for Corporate Growth (ACG) Tampa Bay

The Effect of Internationalization of Business and Technology on Mergers & Acquisitions

Student Community Center Boardrooms BC

IBC: Best Practices in Global Organizations

Saint Leo University 2015

Keynote Speaker: James Carville James "The Ragin' Cajun" Carville is America's best-known political consultant. His long list of electoral successes evidences a knack for steering overlooked campaigns to unexpected landslide victories and for re-making political underdogs into upset winners. Carville helped guide multiple candidates to gubernatorial and senatorial victories. Of course, his most prominent victory was in 1992 when he helped William Jefferson Clinton win the Presidency. In recent years, Carville has not been a paid political consultant for any domestic politicians or candidates for office, instead focusing on campaigns in more than 20 countries around the globe, including leading Ehud Barak to victory in his campaign to become the Prime Minister of Israel in 1999. Carville is also a New York Times best-selling author, actor, producer, talk-show host, speaker and restaurateur. He has authored or coauthored numerous best-selling books including a children’s book Lu and the Swamp Ghost and a 2014 joint memoir with wife Mary Matalin, Love and War: Twenty Years, Three Presidents, Two Daughters and One Louisiana Home. Along with pollster Stanley Greenberg, Carville founded Democracy Corps, an independent, non-profit polling organization dedicated to making government more responsive to the American people. Carville is a Fox News contributor and can also be seen on other networks worldwide. He is a columnist for The Hill newspaper which publishes daily when Congress is in session and serves as a Professor of Practice at Tulane University in New Orleans, where he lives with his wife Mary Matalin and their two daughters.

IBC: Best Practices in Global Organizations

Saint Leo University 2015

Opening Speaker: Pearson Representative Pearson has a simple mission: to help people make more of their lives through learning. Pearson is the world's leading learning company, with 40,000 employees in more than 80 countries helping people of all ages to make measurable progress in their lives. Pearson provides a range of education products and services to institutions, governments and direct to individual learners that help people everywhere aim higher and fulfil their true potential.

IBC: Best Practices in Global Organizations

Saint Leo University 2015

Thursday Featured Luncheon Speaker: A. Paul Anderson Former Federal Maritime Commissioner Paul Anderson joined the Tampa (FL) Port Authority as Chief Executive Officer in 2012 after holding after holding a series of high-profile leadership positions in the public and private sectors over the last three decades. Prior to joining the Tampa Port Authority, Mr. Anderson was the CEO at the Jacksonville Port Authority. Mr. Anderson was recently elected Chairman of the Florida Ports Financing Commission by Florida’s port directors. He’s also been appointed by the Chairman of the American Association of Port Authorities (AAPA) to lead a newly created cooperative effort of the AAPA and the U.S. Conference of Mayors. In this role, Mr. Anderson will bring together the country’s most prominent mayors with port leadership to urge investment in seaport infrastructure and make U.S. port competitiveness a national priority. In addition, he is the Legislative Chairman of the Florida Ports Council and serves on the Florida Chamber of Commerce Board of Directors. Nominated to the Federal Maritime Commission by President George W. Bush in 2003, Mr. Anderson served until 2008. In addition, he served as the Commission’s Chairman. A highlight of Anderson’s service included his appointment to the cabinet-level strategy Committee on Marine Transportation. Mr. Anderson has also held numerous community leadership positions including Chair, Board of Trustees, Broward County (FL) Community College; Chair, Broward Alliance; Chair, Broward Health Foundation; Vice President, Board of Trustees, Leukemia Lymphoma Society; Board of Directors, Florida Tax Watch; Board of Directors, Public Affairs Council and Moffitt Cancer Center Foundation. Raised in California, Anderson has resided with his family in Florida for the past 25 years except during the period of his public service in Washington, D.C. Anderson is a 1982 graduate of the University of Florida and completed the Senior Managers in Government program at Harvard University’s John F. Kennedy School of Government.

IBC: Best Practices in Global Organizations

Saint Leo University 2015

Friday Featured Luncheon Speaker: Deborah Wilkinson Deborah Wilkinson is the Executive Director of the Tampa Bay Trade and Protocol Council. The Council has recently been restructured to work closely with the Consular Corps and business community in promoting and developing the Tampa area as an international hub. Prior to joining the Council, Ms. Wilkinson was the Chief Development Officer for Broward County Office of Economic & Small Business Development. Ms. Wilkinson’s work involves coordination of economic development activities leading to enhancing the County's overall economy including the creation of employment opportunities; and the expansion of business opportunities. Ms. Wilkinson is also an international trade specialist and has an extensive international trade policy background. Prior to Ms. Wilkinson joining Broward County, she was the Deputy Trade Representative for the State of Washington where she successfully created a coalition of 40 State Governors in support of granting China Most Favored Nation status and resulted in the formal letter to the President and congressional leadership (1996). Ms. Wilkinson also coordinated and facilitated the historic Gore-Chernomyrdin, US West Coast/Russian Far East Conference (1995). During an historic visit by the Governor of the State of Washington, she was instrumental in the drafting of the Governor’s Statement of Intent to develop trading partner relationships with Vietnam. Ms. Wilkinson has served on numerous International Trade Advisory Boards and was also the Chair of Florida Economic Development Council for FY 2010/2011. Most recently, she was the 2012 recipient of the United National Women’s Day Award by the World Trade Center of Miami. She obtained her Masters in International Management through the Executive Program at Thunderbird. She resides in both Tampa and Hollywood, Florida.

IBC: Best Practices in Global Organizations

Saint Leo University 2015

Closing Speaker: Curt P. Creely Curt Creely, a partner and corporate lawyer with Foley & Lardner LLP, focuses his practice on counseling companies, investors, investment banking firms, and entrepreneurs in connection with public and private securities offerings, mergers and acquisitions, joint ventures, strategic transactions, securities law compliance and reporting, corporate governance matters, loan transactions, and company formation. He is a member of the firm’s Transactional & Securities and Private Equity & Venture Capital Practices. He is also a member of the firm's Life Sciences and Technology Industry Teams. Mr. Creely previously served as in-house general counsel for a Nasdaq-listed company, where he was responsible for managing the Company’s broad range of legal needs, including securities law compliance, strategic transactions, technology development and protection, foreign legal matters, and general corporate needs. Mr. Creely serves as a board member on the Association for Corporate Growth (Tampa Bay Chapter) and as member of the executive committee of the Emerging Companies Network of the Tampa Bay Technology Forum. He is a member of the Florida State Bar. Mr. Creely graduated with high honors from the University Of Florida College Of Law in 1995. He received his bachelor's degree, summa cum laude, in history and political science from Geneva College in 1992, where he was co-valedictorian of his graduating class. Mr. Creely has been selected by his peers for inclusion in The Best Lawyers in America© in the fields of mergers & acquisitions and securities law. In 2013, International Law Office and Lexology recognized him with a Client Choice award for his work in capital markets.

IBC: Best Practices in Global Organizations

Saint Leo University 2015

Panel Member: Mr. Jake Perlman Chief Information Officer, Bright House Networks Mr. Jake Perlman is the Chief Information Officer at Bright House Networks. As Chief information Officer at Bright House Networks, Jake Perlman is responsible for all IT, software development, testing and application operations, including Billing, Ordering, Provisioning and Repair. Perlman’s team also leads end-to-end systems architecture as well as delivery of software-based product solutions such as the Bright House TV App. Perlman joined Bright House Networks in 2013 from CenturyLink (formerly Qwest) where he held a number of executive roles, including leading Billing and Consumer Development as well as IT Portfolio Management. Prior to Qwest, he worked at a Voice over IP unified messaging start-up, helping it to grow from just fifteen customers to over one million. Mr. Perlman holds a Bachelors of Arts degree from Brown University and an MBA from the University of Colorado. He has served in various capacities supporting the Colorado/Wyoming Vizsla Rescue, the Ulman Cancer Fund, and as a Curriculum Advisory Board member at Colorado State University.

Panel Member: Andy Zolper Chief Information Security Officer, Raymond James Financial. Mr. Andy Zolper is the Chief Information Security Officer for Raymond James Financial. As CISO, Andy is responsible for information security strategy, solution engineering, daily security operations, incident response, and technology risk governance. Mr. Zolper was previously CISO of UBS Wealth Management Americas, as well as global head of IT Risk Management. Prior to joining UBS, he led teams in IT risk, program management, and process reengineering at JPMorgan Chase. Earlier, Andy was responsible for application development at Sterling Resources. Before Sterling, Andy held various management roles at Verizon. Mr. Zolper is a graduate of the Virginia Military Institute and is a US Marine Corps veteran, having served as a communications and signals intelligence officer. He is a graduate of SIFMA's Securities Industry Institute at The Wharton School, a Registered Operations Professional (Series 99), a certified Six Sigma Black Belt and a Certified Information Security Manager (CISM). He represents Raymond James on the Advisory Council of BITS, the technology policy division of The Financial Services Roundtable, and is a member of SIFMA’s Cyber Security Working Group. Andy lives in St. Petersburg Florida with his wife and five children.

Welcome to Saint Leo University and the Donald R. Tapia School of Business

Saint Leo University (www.saintleo.edu) is one of the largest and most innovative Catholic universities in the United States, offering more than 40 academic programs. Chartered in 1889 in the town of Saint Leo, FL, approximately 30 miles north of Tampa, Saint Leo University now serves more than 16,000 students from 49 states and 86 countries—ranking us among the five largest Catholic higher education institutions in the United States. Students may choose to study at the traditional University Campus, at education centers in seven states, or through the university’s Center for Online Learning. Saint Leo is a leader in the field of online education and one of the nation’s 10 leading providers of higher education to the military. The mission of the Donald R. Tapia School of Business at Saint Leo University is to provide a values-centered education that develops tomorrow’s business leaders with exceptional skills, including critical thinking and the ability to make ethical decisions and take effective action.

Excellence  Community  Respect Personal Development  Responsible Stewardship  Integrity

IBC: Best Practices in Global Organizations

Saint Leo University 2015

Student Community Center (SSC) (40) Board Meeting Rooms School of Business (34) TECO Hall and Classrooms 114, 225, & 330

Enter Main Parking Deck here under the Lacrosse Stadium