2011 Annual Report
North Coast Health Ministry
I believe in the sun even when it is not shining And I believe in love, even when there’s no one there. And I believe in God, even when he is silent.
I believe through any trial, there is always a way But sometimes in this suffering and hopeless despair My heart cries for shelter, to know someone’s there But a voice rises within me, saying hold on my child, I’ll give you strength, I’ll give you hope. Just stay a little while.
I believe in the sun even when it is not shining And I believe in love even when there’s no one there But I believe in God even when he is silent I believe through any trial there is always a way.
May there someday be sunshine May there someday be happiness May there someday be love May there someday be peace....
– Author Unknown: Found written on the wall of a Jewish hiding place in Cologne, Germany during World War II
Dear Friends, For many of North Coast Health Ministry’s patients, some days it feels like the sun will never shine. Days when the rent is overdue, there’s not enough money to pay the electric bill, and the prescription medication they need to control their blood sugar has run out. Days spent figuring out how to get to and from our clinic for a scheduled appointment when it’s snowing and the car won’t start. Days dominated by fear that recurring chest pain may mean another hospitalization that they can’t afford. For the past quarter century, North Coast Health Ministry has striven to bring a ray of sunshine to those in our community struggling to maintain hope in the face of unrelenting challenges. With the help of our volunteers, donors, partner hospitals, supporting foundations and other community partners, we’ve been a “way” to good health for families experiencing some extremely difficult trials. It hasn’t been easy – especially in this time of growing need and scarce financial resources. What has made our work possible is faith. As Saint Augustine wrote, “Faith is to believe what you do not see; the reward of this faith is to see what you believe.” We have always believed that we can make a difference in the health and well-being of the low-income uninsured, and, through our belief, together we have made that possible. On our most recent survey, 100 percent of our patients reported that their health has improved or stabilized since they’ve become a patient at North Coast Health Ministry. Many have been able to return to work as a result of our care. We hold dear the idea that every person is innately worthy of being treated with dignity and respect and that the sun is always shining even when we cannot see it. Sincerely,
John Griffiths Lee E. Elmore Board Chair Executive Director
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Board of Directors
John Griffiths Chair Rae-Ann Skilled Nursing and Rehabilitation Centers Keith Vanderburg, Esq. Vice-Chair Wegman, Hessler & Vanderburg Jay R. Carson, Esq. Secretary Wegman, Hessler & Vanderburg Lawrence E. Yunaska, CPA Treasurer Baumgarten & Company LLP
Bill Backus
Kate Joyce
Delphine Barrett
Wendy Kieding Aluminum Line Products
The Honorable Pam Bobst City of Rocky River
John Meyerhoffer Fairview Hospital
Reverend Rolland Bryar Hope Christian Church
Jan Murphy Fairview Hospital
David J. Coury PMG of Ohio
C.J. Nock, M.D. University Hospitals
David DeRoma Advantage Consulting Services, LTD
Julius Skerlan Vantage Financial
Tom Fraser First Federal of Lakewood
Michael C. Smith, M.D. University Hospitals
Mark Getsay Sea-Land Chemical
Carol Sterba St. John Medical Center
Bryan Gillette Goodyear Tire and Rubber Company
Daniel E. Thiel, Esq
Sandy Haas All Pro Freight Systems
Robert Weil, M.D. Lakewood Hospital
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MISSION STATEMENT North Coast Health Ministry is a faith-based free clinic that provides and optimizes access to health care.
OUR VISION Partners in health care, bridging the gap
DEFINING PRINCIPLES FAITH: Our strong faith-based culture calls us to serve all individuals with humility, compassion, and respect. COMPASSION: We treat everyone with dignity, openness and respect the diversity of the community we serve. EXCELLENCE: We hold ourselves to high standards of performance, quality and integrity. We accept responsibility with a “can-do” attitude. TEAMWORK: We value community and, as such, seek collaboration with a diverse network of relationships to serve the needs of our patients and their families. STEWARDSHIP: We are faithful stewards of all the financial and human resources entrusted to us.
SERVICE OVERVIEW We offer primary medical care, prescription assistance, specialty referrals and health education to the low-income uninsured in western Cuyahoga and eastern Lorain counties. Our goals are accessible, continuous, coordinated and comprehensive patient-centered care. The services we offer, therefore, are integrated and coordinated to this end and consist of the following: Primary Care Clinic: Offered five days per week Chronic Illness Management Program: Geared toward patients with commonly diagnosed chronic conditions and managed by a coordinated team of NCHM caregivers, with the goals of improving the quality of care provided to those with chronic illnesses and preventing and minimizing complications related to chronic illness Women’s Health Program: Includes preventive breast health and gynecological screenings and care Prescription Assistance Program: Enables our patients with chronic illnesses to receive free or low-cost medications to manage their diseases and prevent complications; also enables the provision of age-appropriate immunizations and home health supplies to patients Specialty Referral Program: Allows our patients to access specialty care donated by our volunteer referral physician network Patient Critical Needs Program: Provides immediate resources to meet patient critical needs and links patients with social service needs to resources and outside agencies that can help
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Service Statistics In 2011, North Coast Health Ministry: • Served 2,740 individuals, for a 9 percent increase compared to 2010 • Registered 1,123 new patients. • Provided 26,355 services, a 5 percent increase over 2010, which included: • 6,180 primary care visits onsite • 819 primary care visits offsite • 964 mental health counseling and social work visits • 1,425 specialist referrals • An additional 16,987 services, which includes help with prescription assistance forms, specialty referrals, medication pick-up, nurse visits and lab testing • Dispensed $3.9 million in prescription drugs, a 25 percent increase over 2010; included: • $51,317 in drug repository medications • $2.6 million in medications acquired through pharmaceutical manufacturer patient assistance programs • $1.1 million in medications through the Astra-Zeneca institutional patient assistance program (IPAP) • $132,759 in medications provided by medication samples
The volume of patients we serve and the number of services we provide has grown substantially over the past six years: NCHM Growth in Patients and Services
30,000
26,365
25,000
24,720 21,590
20,000 15,000
18,068
11,764
11,895
10,000
5,000
0
1,567
1,856
2,226
2006
2007
2008
Services
2,419
2,521
2,740
2009
2010
2011
Unduplicated Patients 4
Patient Profile
Dean Stamatis Recently laid off as a public school music teacher, Dean Stamatis was at a loss on what to do or where to go when his 12-year old daughter began experiencing severe stomach pains and unexplained vomiting. A family member referred him to North Coast Health Ministry, where his daughter was examined and referred for testing. “When we came here,” says Dean, “we were assisted in other ways where my daughter could get medical attention from St. John Medical Center, including free blood work to find out what was going on inside of her. This also prompted the Cleveland Clinic to have a scope put down her stomach to find the abnormalities inside. Through North Coast, we were able to get these other services–which was awesome–at little or no cost to us.” Dean says that because he was unemployed, there was no way he would have been able to afford the care and testing his daughter needed. “It would have been detrimental to us,” he says, “but because of North Coast, we were able to get the assistance in these other areas to find out what was happening with her.” Dean’s daughter recovered, thanks to the care provided by NCHM and its partner hospitals, and is now back at school and thriving. Although Dean has recently found two part-time jobs teaching preschool children, his new jobs do not offer health benefits, and he does not earn enough to purchase coverage on his own. “Even though I have two jobs, I’m still in need of your services,” Dean says. “It’s still hard to get medical coverage. We live paycheck to paycheck still.” North Coast Health Ministry will continue to be the “medical home” for Dean and his family until their circumstances improve. “North Coast Health Ministry has provided a wonderful safe haven for my family,” he says. “I’m very grateful that we have this.”
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NCHM’s 25th Anniversary Commemorated at Silver Celebration Gala A sell-out crowd of 300 guests feted North Coast Health Ministry’s 25th anniversary at our Silver Celebration gala at Westwood Country Club on Thursday, September 1, 2011. The event, co-chaired by Sandy Haas, Wendy Kieding, and Carol Rini, raised record proceeds of over $150,000, which represents more than 10 percent of our agency operating budget. Dr. Russell Elmer, NCHM founder and honorary chair, flew in from California to be present and kicked off the evening with opening remarks and reflections. “It’s humbling to see the community pull together to provide this level of support,” says Executive Director Lee Elmore. “It’s gratifying to know there are so many others that share our commitment to providing health care to our low-income neighbors in need.” In addition to providing valuable operating support, event proceeds allowed us to fulfill patient critical needs, such as prescriptions and home health supplies.
At the event the following 2011 award winners were honored: Community Champion Award: Harry and Sharon Zilli Partner Award: St. John Medical Center Hahn/Hoeffler/Sanders Memorial Award for Outstanding Medical Volunteers: Marvin D. Shie III, MD and Carol Travis, RN, MSN, CNP Angel Volunteer Award: Dick Heath 6
Thank you to our generous event sponsors! Presenting Sponsor Carol and Charles Rini, Sr.
Advancing Sponsor Margolius, Margolius and Associates
Supporting Sponsors Delphine Barrett First Federal of Lakewood Chris and Sandy Haas Premier Physician Centers Pat and Charlie Nock University Hospitals Wegman, Hessler & Vanderburg
Disney Cruise Raffle Sponsors:
Silver Sponsors
Fairview and Lakewood Hospitals
Lee and Larry Elmore Rae-Ann Skilled Nursing & Rehabilitation Centers Sea-Land Chemical Co. St. John Medical Center
Helping Sponsors Anonymous Bravo Wellness LLC Division of Nephrology and Hypertension University Hospitals Case Medical Center May Gendron Joyce Buick GMC Brian and Donna King Medical Mutual
Caring Sponsors Adele and Bill Malley McManamon & Co., LLC North Coast Jaw & Implant Center, John Blakemore, DDS William Blood, DDS, MD George W. Quil/FM Global Foundation Marvin D. Shie III, MD Mary Warren
Terese and George Blaha Fred and Nora DeGrandis Jim and Sara Doan John and Donna Fleischer Ken and Kathy Haber HW&Co. Lakewood Presbyterian Church Kaiser Permanente 7
Our Treasured Volunteers: Bringing a Ray of Hope into the Lives of our Patients
In 2011, 140 volunteer physicians, nurses, social workers and other laypeople donated their time to provide care and assistance to our patients. Some physicians and nurse practitioners come to our clinic on a volunteer basis to provide care. Others see our patients in their offices and waive the fee. Non-clinical volunteers help by screening and enrolling new patients and assisting in clinic with prescription medication application processing, making patient reminder calls, linking patients with specialty referrals, and updating patient financial information. Other volunteers help with fundraisers and special projects on an as-needed basis. Without our valuable network of volunteers, we would not be able to provide care to as many low-income uninsured individuals and families as we do today. Through their contributions, they bring light into darkness and provide comfort in the trials of our patients’ lives.
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Financial Support Foundation Grants
Church Support
The Abington Foundation The Cleveland Foundation Community West Foundation Cotabish Charitable Trust Dominion Foundation The Elisabeth Severance Prentiss Foundation The Eva L. and Joseph M. Bruening Foundation Kaiser Foundation Health Plan The Kresge Foundation The Mt. Sinai Health Care Foundation Murphy Family Foundation The Nord Family Foundation Richman Brothers Foundation Saint Luke’s Foundation Sisters of Charity Foundation of Cleveland
Bay Presbyterian Church Bay United Methodist Church Church of the Redeemer John Knox Presbyterian Church Lakewood Baptist Church Lakewood Ministerial Association Lakewood Presbyterian Church Thursday Evening Supper Club at Lakewood Presbyterian Church Lakewood United Methodist Church Rocky River Presbyterian Church
Corporate Support
56 West Baumgarten & Company LLP Baycrafters Inc. The Bergendahl Institute Bravo Wellness LLC Broestl & Wallis Fine Jewelers Busch Funeral and Crematory Services Butch, Mediate & Company Chagrin Valley Publishing Company Clinical Specialties CompuMed Medical Billing Specialists, LLC Deagan’s Kitchen & Bar Fairview and Lakewood Hospitals First Federal of Lakewood FM Global Foundation Geiger’s Clothing & Sports Happy Caps of VT Howard Wershbale & Co. Jammy Buggars Joyce Buick GMC JP Morgan Chase
Lion and Blue Margolius, Margolius and Associates McManamon & Co., LLC Medical Mutual of Ohio North Coast Jaw & Implant Center Plantech Inc. Players on Madison/Creative Cafes, Inc. PMG of Ohio Premier Physicians Centers, Inc. Pring Roofing Company Inc. Rae-Ann Skilled Nursing and Rehabilitation Centers Sea-Land Chemical Company The Sheepdog Creative Group Speckworks Ltd St. John Medical Center Tripp Umbach Healthcare, Inc. University Hospital Division of Nephrology and Hypertension University Hospitals
2011 Bridgebuilders Club Individuals who made a direct financial donation of $1,000 or more in the calendar year Mr. and Mrs. William and Suzanne Backus Ms. Delphine Barrett Mr. and Mrs. George and Terese Blaha Mr. and Mrs. David J. and Elaine Cook Mr. David J. Coury Mr. and Mrs. John C. and Jean Dannemiller Mr. and Mrs. Clement and Sheila DeCrane Mr. and Mrs. Larry and Lee Elmore Mr. James Gottfried and Ms. Luann Brenner Mr. and Mrs. Raymond and Mary Ann Griffiths Mr. and Mrs. Chris and Sandy Haas Mr. and Mrs. William C. and Nancy Huffman Mr. and Mrs. Joseph and Ivette Immormino Mr. Adam Jusko and Ms. Jeanine Gergel Mr. and Mrs. Brian and Donna King Mr. and Mrs. John and Nancy Lupo Andrew and Marcia Margolius Mr. and Mrs. Charles J. and Pat Nock
Mr. and Mrs. Timothy and Cathy Ols Mr. and Mrs. Alan G. and Julia Paulus Mr. and Mrs. David and Barbara Pugh Mrs. Constance A. Rebar Carol and Charles Rini, Sr. Mr. and Mrs. Daniel and Kathe Serbin Dr. and Mrs. Michael C. and Kathy Smith Mrs. Garnett Springate Mr. and Mrs. Rick and Nancy Subby Mr. and Mrs. David and Carolyn J. Swaysland Mr. and Mrs. Allen D. and Ruth Theis Mrs. J.L. Utley Mr. and Mrs. Keith and Lynda Vanderburg Mrs. Cynthia Vranesevic Mrs. Mary Warren Dr. Richard W. Watts and Mrs. Audrey Watts* Mr. and Mrs. Harry and Sharon Zilli
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*Deceased
Individual support Ms. Jane Abbott Mr. Len Abrams and Ms. Carol Travis Mr. and Mrs. Edward and Alice Ahern Mr. and Mrs. James and Barbara Anderson Jane Anderson Anonymous David Appel Albina Archambault Mr. and Mrs. Mark and Cindy Bacon Doug and Dee Baker Trudy Baker Dr. and Mrs. Michael A. and Christine Banks Mr. and Mrs. Harry and Julie Barkley Mrs. Steve Barry Mr. Joseph Battista Jr. and Mrs. Barbara Battista Mr. William Bauer and Ms. Victoria Baldwin-Bauer Mrs. Sheila Becker Kathleen Bednarik-Curtis Mrs. Judy Bednarz Michelle Behar Ellen Bertke Ms. Ruth Bertrand Diana Bjel Lisa Blackburn Mr. and Mrs. Mark and Carol Blakeslee Dr. Matthew Blazek Mr. and Mrs. Donald and Mary Blesse Ms. Margery Bodenhamer Ms. Marilyn Boebel Bruce and Cheryl Bohner Mr. Tim Bond Mr. R. Lynn Bondurant Jr. and Mrs. Kay Bondurant Mr. and Mrs. Royal J. and Dorothy Boulton Dr. Karen A. Bradley Mr. William Brennan Dr. David M. Brill Mr. and Mrs. Timothy and Susan Brimus Mr. Robert M. Brogan Mr. Curtis Brosky Mr. and Mrs. Timothy and Helen Brown Janice Brundage John and Mary Ann Buenting Mr. Michael Bunsey Mr. and Mrs. James and Joyce Busa Lew and Eddie Lou Bush Mr. Milan G. Busta Ms. Victoria Byrne Mr. and Mrs. William and Mary Lou Call David Campbell Drs. Charles and Linda Canepa Pieter Canters and Colleen Murnane Dr. Teresa L. Carman Mr. and Mrs. Brian and Wendy Carson Mr. and Mrs. Jay and Jill Carson Mr. and Mrs. Daniel and Laura Chonko Dr. Alfred J. Cianflocco and Ms. Mary Anne Garvey Mr. and Mrs. Dwight and Nancy Clark Ms. JoAnn Clark Mr. and Mrs. Luke and Rita Clark Ms. Marilyn Clark Mr. and Mrs. Joe and Marilyn Clayton Dr. and Mrs. Javier and Barbara Clemente Dr. and Mrs. Robert and Kathleen Colacarro
Norma Collin Mr. and Mrs. Patrick and Louise Connors Brian Convery Ms. Nancy Cook Mr. and Mrs. George and Mary Beth Cooper Mr. and Mrs. Hal and Connie Cooper Reverend and Mrs. Lawrence and Christina Craig Mr. and Mrs. Byron and Mary Anne Crampton Mr. and Mrs. David and Marilyn Crisafi Mr. and Mrs. Richard and Susan Croll Ms. Elizabeth Crosby Mr. and Mrs. Lawrence S. and Nancy Crowther Peter Csikos Mr. and Mrs. Gerald and Jeanne D’Amico Mr. and Mrs. Lawrence and Michelle DeBaltzo Mr. John Deering Mr. and Mrs. Fred and Nora DeGrandis Mr. and Mrs. Ed and Sue Denk Greg Dickson Dr. & Mrs. Morris S. Dixon Jr. Mr. and Mrs. James N. and Sara Doan Mr. and Mrs. Richard M. and Carolyn Donaldson Ms. Kathleen Dooner Mr. and Mrs. William and Celia Dorsch Brendan T. Dorsey Mrs. Julianne Doubet Mr. and Mrs. Buzz and Joanne Dugan Mrs. Mary Duhigg Jessie N. Duncan Ms. Mary Elizabeth Durkin Ms. Barbara G. Ebright Pam Ehren Lowell and Colleen Eisnaugle Dr. and Mrs. Russell and Kathy Elmer Mr. Skip Engel and Ms. Linda Karl Ms. Ruth Ennemoser Mr. and Mrs. Victor and Janet Erml Dr. and Mrs. David and Virginia Estrop Reverend Jon M. Fancher and Mrs. Mary Fancher Larry and Rosemary Faulhaber Carol Webb Filak Michael J. Fink Mr. and Mrs. John and Donna Fleischer Mr. and Mrs. Carl and Mary Fleming Mr. and Mrs. Steve and MaryAnn Flesher Mrs. Louise Fletcher Mr. James G. Flynn and Mr. Finley Rose Mr. and Mrs. Ronald and Jean Forster Eleanor M. Foster Lynda Fraley Patricia Frame Mr. and Mrs. Tom and Mary Ellen Fraser Ms. Coletta Fratus Mrs. Diane Fuller Ms. Susan Furth Mr. John Gabel Mr. and Mrs. Thomas and J. Kathleen Gable Ms. Debbie Gaebelein Karen Gardin Mr. and Mrs. Fred G. and Carol Garibaldi The Garner Family Dr. and Mrs. Charles and Eileen Garven Paul and Jane Gaydos Mr. and Mrs. Russell and Barb Geiger
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Ms. May Gendron Mr. Mark Getsay Dr. Deborah Ghazoul-Mills Mr. and Mrs. Joseph and Peggy Gibbons Mr. and Mrs. Bryan and Emily Gillette Delores Glogore Dr. K.V. Gopalakrishna and Ms. Alayne Fodor Dr. and Mrs. Manuel E. and Ruth Ann Gordillo Christa Gordon Juliana Gordon Victoria Gordon Mr. and Mrs. James and Jean Grady Dr. and Mrs. Stephen and Denise Grcevich Dennis and Sara Gresh Mr. and Mrs. Paul and Carol Gress Mr. and Mrs. John and Mary Griffiths Ms. Susan Griffiths Miss Alice Grinnell Mrs. Phyllis Gross Mr. and Mrs. Edward and Roberta Guest Mr. Kenneth Gulling Ms. Louise Haar Mr. and Mrs. Ken and Kathy Haber Dr. and Mrs. Edward and Mary Jane Hadaway Mrs. Lesley Hahn Ms. Donna Handy Mr. and Mrs. Michael and Lynne Hannibal John and Virginia Hansen Mr. and Mrs. John and Pat Harknett Ms. Deborah Hass Ricky Haven Mr. and Mrs. E. Robert and Marilyn Hawken Mr. and Mrs. Richard W. and Martha Heath Mr. and Mrs. Kevin and Teresa Heffernan Mrs. Betsy Heil Joan Herchl Carolyn Herrmann Deborah Higgins Mrs. Karol Hoeffler Mr. Harry Holland Ms. Eddye Hosko Mr. Charles Huffman Jr. and Mrs. Carol Huffman Ms. Kathy Huffman Dr. and Mrs. William L. and Jane Huffman Marilyn B. Hull John and Jodee Hunger Gloria Hurka Ms. Betsy Hutcheson Mr. William Ingham Bruce Jarosz Dr. and Mrs. Walter and Tamara Jo Mr. Frank Jogan Mr. and Mrs. Terry and Dona Jones Ms. Jill Jusko Denny and Donna Kaczmarek Dr. Peggy Kaminski Susan Kaminski Dr. Jane C. Kappus Ms. Gerilyn Keeney Mrs. Mary Lou Kerr Ms. Wendy Kieding Ms. Ann Kiraly Mrs. Mary Kleinert Janat Knyszek
Mr. and Mrs. Eric and Lyn Koehler Mrs. Irene Kozak Mr. and Mrs. Lawrence Kozak Dr. and Mrs. Matthew J. and Chris Kraay Dr. Peggy Kranyak Barb Kraus Mr. and Mrs. Matthew and Melissa Kress Michael and Patricia Krivosh Mr. and Mrs. Gerrit and Margaret Kuechle Mr. and Mrs. Don and Mary Kuehn Tom and Janice Kuklo Mr. and Mrs. Anthony and Jane Lang Mr. and Mrs. William and Irene Lange Mrs. Patricia Laskey Mr. and Mrs. Timothy P. and Patricia Laskey The Honorable Robert Lawther and Mrs. Kathleen Lawther Lois Lazor Mrs. Amy Lee John and Sandra Legg Mr. and Mrs. Lewis and Margaret Lenkaitis Craig and Deborah Leone Dorothy Lewis Gary and Kathleen Lewis Mr. and Mrs. James and Joan Livingston Ms. Phyliss Logan Ms. Gail Long Rosemary Loree Mr. and Mrs. Steve and Cindi Lorenz Mr. and Mrs. John and Mary Carol Lucic Mr. and Mrs. Robert L. and Laverne Lugibihl Mr. Terrence Lyons Mrs. LaVerne Madigan Mr. Martin Madigan Mr. and Mrs. Jay and Sally Magee Dr. and Mrs. James and Lois Magisano Dr. Conjeevaram B. Maheshwer Mr. and Mrs. David and Laurel Maier Mr. and Mrs. Bill and Adele Malley Ms. Shirley Mancuso Mr. and Mrs. John and Katie Mangan Mr. and Mrs. James and Anjanette Marniella Emmett G. Marsh Mr. and Mrs. Dave and Anita Marshall Mr. and Mrs. Tom and Maureen Marshall Arlie Matera Mrs. Janice Mattingly Mrs. Vivian Mautz Mark and Karen McCarthy Dr. and Mrs. Lance and Leanna McGannon Barbara McGrath Mrs. Maryann McKenna Mr. and Mrs. Jack and Jean McKinnie Mrs. Dolores McNamara Robert and Kathleen McNutt Mr. and Mrs. Don and Barb McQuilkin Michelle M. Meers Cheryl Menoni Dr. Sharon Mikol Mrs. Carolyn Miller Mr. and Mrs. Michael and Leslie Mitchell Mr. and Mrs. Robert and Maggie Mooney Mr. and Mrs. William and Connie Morison Mrs. Margaret M. Mullen
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Dr. James E. Mulligan and Ms. Marjorie E. Saunders Dr. Paula B. Mulligan Molly Mulroy Mrs. Christine Myers Dr. and Mrs. James and Kate Myers Mr. and Mrs. Roger and Dianne Neiswander Randy Newell and Tracy Marek Mr. and Mrs. Jeffrey and Cathy Nichols Dr. and Mrs. C.J. and Sandy Nock Mr. and Mrs. Stephen and Stacy Ann Nock Mr. and Mrs. Mark and Janet Nolan Richard and Mary Alice Novak Ms. Bettina Nugent Michael and Elizabeth O’Brien Dr. and Mrs. Scot and Maria Occhionero John and Susan O’Donnell Kathleen O’Malley Mr. and Mrs. Louis and Janet Orban Mrs. Ellen Ospelt E. Suzanne Owens Mr. and Mrs. Fred and Sheilah Packard Ms. Laura Palascak Mrs. Lois Palmer Dr. and Mrs. Jack and Anne Palomaki Mr. and Mrs. Thomas* and Joyce Papp Mr. and Mrs. Michael and Tammy Parker Mr. and Mrs. Perry and Carol Pascarella Kathleen M. Paskert Mr. Thaddeus Patton Mr. and Mrs. Bill and Cheryl Pawelczyk Jamie S. Pierce Mr. Robert L. Potts Lisa Prouty Corwin Mr. Thomas Putnam Sr. and Mrs. Deborah Putnam Mr. and Mrs. John S. and Judy Pyke Mr. George W. Quil Dr. John Y. Ranchoff and Mrs. Sandra E. Schmidt Mr. and Mrs. Mark and Helen Rasanow Mr. and Mrs. Dan and Jennifer Raynor Paula Reed Ms. Mary Jayne Reedy Mr. and Mrs. Dave F. Reid Carol Reyes Ms. Judith Rhodes Laurel Rhodes Dr. and Mrs. Bradford and Margaret Richmond Mr. and Mrs. Ronald R. and Susan J. Richmond Mr. and Mrs. Jerry and Sue Roese Mr. and Mrs. Joseph and Jerilyn Royle Beverly Rudin Anita Russ Daniel J. Rzepka and Anne Torsney Dr. and Mrs. Andrew and Naomi Sakiewicz Mrs. Twyla Sales Mr. Frank Sanders Mrs. Joanne Sanders Mr. Scott Sanders Patricia M. Scanlon Mr. John Schickel Michael and Melanie Schilling Mr. and Mrs. Joe and Ann Schleckman Dr. Carrie K. Schopf Mr. and Mrs. Andrew and Patricia Schroer Mrs. Susanne F. Schroer
Ms. Marguerite Schuerger Mr. and Mrs. George and Joanne Sebold Steve Sedlak and Debra Flak-Sedlak Mr. Dennis Seeds Ms. Ann Seward Mr. and Mrs. Thomas and Lynne Sexstella Mr. and Mrs. David and Tammy Shaw Mrs. Margaret Shaw Russell and Lynn Shaw Mr. and Mrs. Stanley and Margaret Shaw Dr. Marvin D. Shie Jr. Dr. Marvin D. Shie III LaVerne Sickles Robert and Bonnie Sikes Mr. Julius Skerlan and Ms. Sheila Gesing Mr. and Mrs. Greg and Christine Slyman Ms. Deborah Small Mr. and Mrs. Archie and Diana Smith Mr. Brian Smith Mrs. Pamela Smith Mr. and Mrs. Richard and Rebecca Smith Mr. and Mrs. Timothy and Connie Smith Ms. Jan Soeder Mr. Robert Soffer and Ms. Kathleen McGorray Dominic and Josephine Sozio The Honorable Leo Spellacy and Mrs. Zita Spellacy Mary Spellacy Mr. and Mrs. Roger and Leita Spencer Dr. and Mrs. Timothy and Lorraine Spiro James Sprenger Mr. and Mrs. Thomas G. and Ruth M. Stafford Mr. and Mrs. Ronald and Helga Stanger Ms. Karen Stanton Dr. Rebecca and Mr. Joseph Starck Mr. and Mrs. Robert and Paulette Stepic Dr. and Mrs. Richard and Carol Sterba Ms. Marilyn Stern Michael and Leslie Stewart Mr. and Mrs. Ralph and Mary Stilphen Mr. and Mrs. Michael and Mary Stinn Mr. and Mrs. Thomas and Ann Stockdale Mr. and Mrs. Theodore and Virginia Stocking Ms. Nancy Straub Mr. and Mrs. William and Polly Stringer Ms. Sue Ellen Sullivan Mr. and Mrs. Thomas C. and Sandra Sullivan The Honorable Mike Summers & Mrs. Wendy Summers Mr. and Mrs. Patrick and Karen Surdy Mr. and Mrs. Kenneth and Martha Taylor Mr. and Mrs. Christopher and Diane Teater Mr. and Mrs. Jerry Michael and Michele Thomas Cullen Thompson Mr. and Mrs. John and Jean Tish Dr. and Mrs. David and Patricia Tolentino Mrs. Karen Tolhurst Mr. and Mrs. Donald and Dorothy Tomsik Ms. Lyn Tomsik Dr. and Mrs. Philip and Megan Tomsik Susan Tressa Donna Trunko Mr. and Mrs. Timothy and Peggy Urwin Mr. and Mrs. Louis J. and Sharon Van Houte Drs. Paul and Christina Venizelos Mr. James Vine and Ms. Pam Gallagher-Vine
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Mr. and Mrs. Norman and Sally Visich Mr. and Mrs. Warren and Kathy Vodak Mr. and Mrs. Zoran and Cynthia Vranesevic Mr. Jack Vrnak Thomas Wagner and Malinda Smyth Dr. John Walkowiak Reverend Father Francis P. Walsh Mr. and Mrs. Richard and Mary Helen Walsh Mr. Allen Walter Mrs. Suzanne Wantuch-Warren Mr. and Mrs. P. Michael and Kathryn Ward Kevin and Lisa Watts Jim and Sally Weakley Suzanne W. and Robert C. Weber Ms. Brenda Weegar Judith Welky Mr. Richard Werner Jr. and Ms. Barbara Langhenry Mr. and Mrs. David and Regina Westlake Mr. and Mrs. James and Karla Westlake Mr. James Wheeler and Ms. Patricia Gibson Mr. and Mrs. Michael and Laura Whitkofski Linda Wiegand Mr. Dennis Wilk and Ms. Eileen M. Nageotte-Wilk Mrs. Marilyn Willett Mr. Chris Williams and Ms. Cindy Mog Pam Williams Dr. and Mrs. James and Sandra Wood Mr. Charles Wright Ms. Jane Wright John and Carol Yachanin Sara Yacobucci Mr. Edward Yarcusko II and Mrs. Susan Yarcusko Kim Yeager Charles and Barbara Yedlick Mr. and Mrs. Lawrence E. and Cherie Yunaska Mr. Steve Zaransky Lou Zsula
United Way Donors Individuals who designated all or a portion of their United Way contribution to North Coast Health Ministry Kristine Adams Mary Adams Lisa Anderson Mark Babic Sherry Babic Michele Billow Jennifer Borowski Troy R. Brown Rael Bryant Leo Buckon Cynthia Burnell Mary Lou Call Carol Calladine Ana E. Cammarata Robert Campbell Markeista Carabello Kimberly Chapman Luke Clark James Cloonan
Barbara Coleman Anne Cotleur Fred DeGrandis Jill Dubbs Maureen Duffy Susan Dunkle Lee E. Elmore Tom Elmore John P. Engelbrecht Beth Eve Richard J. Falk Reverend Jon M. Fancher Ermal Fatusha Elizabeth Filak MaryAnn Flesher Jim Flynn Johanna Forgac Maxine Fredrick Kathryn Gaughan Jeanine Gergel Nancy Geschke Andrew Getz Kara Goeller Cindy Greenwald John Gretta Ken Haber Timothy J. Hackman Marian Harmount Eileen Harshman Teresa Heffernan Marjorie Hildebrandt Carol Horner Frederick Hunger Amy Jamieson-Petonic Anne Jolly Terry Jones Mary Kahelin William Keaton Richard Killius Adam Kless Jean Knis Lauren Krol Janis Kundmueller Gary Lauch Mary Ludwig David Maier Mary L. McFarland Margaret Mencke Melanie Meyers Dr. Sharon Mikol Amy Miller Frank Miller Ann Misterka Victoria Moos Edmund Neumann Elizabeth O’Brien Paul Pace Donna Panik Holly H. Pattison Alan G. Paulus Janet Pier David Pinzone Terri Postel Richard Pressler
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Debra Reust Donna Riolo Kathryn Rodgers Tim Rowell Halim Saab John Sammon Daniel Scalabrino Ann Seward Kenneth Simmons Amy Smith Jeffrey Sords Zita Spellacy Joanne Stagneth Richard Stagneth Connie Stanbery Dr. Kurt Stange and Dr. Anne Sierk Mary Stilphen Thomas Stockdale Polly Stringer Milijana Sucevic Alexander J. Szilvas Elizabeth Tereck Christine Thomson Ludmila Timko John Tish Catherine Tobey Dr. Philip Tomsik Martha Truby Haralambos Velkos Judith Wagner Barbara Walsh Kathy White Chris Williams
Every effort has been made to accurately credit all of North Coast Health Ministry’s donors. If you or your organization’s name has been inadvertently excluded or is listed incorrectly, please contact us at 216-228-7878 ext. 107. Only a portion of our community of supporters’ generosity is listed. Thousands of dollars worth of in-kind donations, including medical equipment, clinic supplies, and fundraiser raffle and auction items were generously donated in 2011. We appreciate each and every life-saving gift.
Additional Support Association of Philippine-American Physicians in Ohio Plain Dealer Charities City of Lakewood Re-Elect Congressman Kucinich Committee Friends of Tom Patton Rocky River Chamber of Commerce Greater Cleveland Community Shares T2P2 Lakewood/Rocky River Rotary Foundation United Way of Central and Northeastern Connecticut Live Well Lakewood United Way of Greater Cleveland Ohio Association of Free Clinics United Way of Lake County Ohio Optometric Association World Golf Championships - Bridgestone Invitational
Memorial and Honorary Gifts In memory of Brooke Akins
Mr. and Mrs. James and Joyce Busa Patricia Frame Dennis and Sara Gresh Mr. and Mrs. Edward and Roberta Guest Mr. and Mrs. Richard W. and Martha Heath Gloria Hurka Bruce Jarosz Rosemary Loree Sozio and Thompson Family Michael and Leslie Stewart
Bruce and Cheryl Bohner Janice Brundage Chagrin Valley Publishing Company Clinical Specialties Norma Collin Peter Csikos Deagan’s Kitchen & Bar Greg Dickson Pam Ehren Lowell and Colleen Eisnaugle Michael J. Fink Lynda Fraley Deborah Higgins Susan Kaminski Michael and Patricia Krivosh Mrs. Patricia Laskey Gary and Kathleen Lewis Lion and Blue Live Well Lakewood Michelle M. Meers Randy Newell and Tracy Marek John and Susan O’Donnell Paula Reed Laurel Rhodes Rocky River Chamber of Commerce Anita Russ Mr. Dennis Seeds Robert and Bonnie Sikes James Sprenger Susan Tressa Donna Trunko John and Carol Yachanin Lou Zsula
In memory of Jeanne C. Busta Mr. Milan G. Busta
In honor of Mary Carol and John Lucic Mrs. Mary Warren
In memory of Dr. Neal Chadwick
Michelle Behar Dr. and Mrs. Jack and Anne Palomaki
In honor of Mr. and Mrs. Ed Doubet
Dr. and Mrs. Michael C. and Kathy Smith
In honor of Maier Driver, MD Mrs. Lesley Hahn
In honor of Fiona Edelman
Dr. and Mrs. Walter and Tamara Jo
In memory of Carol Funtik Mrs. Marilyn Willett
In memory of Beverly Furber
Rae-Ann Skilled Nursing and Rehabilitation Centers
In memory of Bernard John Haven
In honor of Bill Anderson
Ricky Haven
Molly Mulroy
In memory of Dr. Dennis Hoeffler
In memory of Anne Asher
Ms. Sue Ellen Sullivan
Mr. and Mrs. Royal J. and Dorothy Boulton Mr. and Mrs. Ronald and Helga Stanger Mr. and Mrs. Louis J. and Sharon Van Houte Kevin and Lisa Watts
In memory of Jerome Bednarz
In memory of Mark E. Hosko
Ms. Ruth Bertrand
Ms. Eddye Hosko
In memory of Steve Bodnar
In memory of Delno Ingram
Rae-Ann Skilled Nursing and Rehabilitation Centers
In memory of Jerry Becker
Mrs. Garnett Springate
Rae-Ann Skilled Nursing and Rehabilitation Centers
In memory of Frances Jaske
In memory of Todd W. Bryan Michelle Behar John and Mary Ann Buenting
Rae-Ann Skilled Nursing and Rehabilitation Centers
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In memory of Chester and Sally Kaminiskiy
In honor of the NCHM staff and volunteers
Dr. Peggy Kaminski
Mr. and Mrs. William and Connie Morison
In memory of Michael J. Kelly
In memory of Mr. and Mrs. Len Ols
In honor of Brian King
In memory of Mary Jo Potts
Carol Reyes
Ms. Deborah Hass
Larry and Rosemary Faulhaber Mr. and Mrs. Don and Barb McQuilkin
Mr. Robert L. Potts
In honor of Marge Richmond
In honor of Brian and Donna King
Dr. Alfred J. Cianflocco and Ms. Mary Anne Garvey Brian Convery Mr. and Mrs. George and Mary Beth Cooper Eleanor M. Foster Mr. and Mrs. Ronald R. and Susan J. Richmond Patricia M. Scanlon
Geiger’s Clothing & Sports
In memory of R. Kravec
Rae-Ann Skilled Nursing and Rehabilitation Centers
In memory of Dora Kwaczala
Rae-Ann Skilled Nursing and Rehabilitation Centers
In honor of Carol and Charles Rini, Sr.
In honor of Tim Laskey
Mr. and Mrs. Greg and Christine Slyman
Mr. Michael Bunsey
In honor of Kathy Rodgers
In memory of Kenneth Lee
Mr. William Bauer and Ms. Victoria Baldwin-Bauer
Mrs. Amy Lee
In honor of Mr. and Mrs. Bob Schall
In memory of Edie Lelko
Dr. and Mrs. Michael C. and Kathy Smith
The Garner Family
In memory of Diane Serbin
In memory of Phil, Kay and Mark Logan
Mr. and Mrs. Daniel and Kathe Serbin
Ms. Phyliss Logan
In honor of LaVerne Sickles
In memory of Philip M. Masterson
Pam Williams
Mr. and Mrs. Richard and Susan Croll
In honor of Dr. and Mrs. Michael C. Smith
In memory of Gus Mautz
Mrs. Julianne Doubet
Mrs. Vivian Mautz
In honor of Dr. Michael C. Smith
In memory of Celeste Melton
Mr. James G. Flynn and Mr. Finley Rose
Mr. and Mrs. Fred and Sheilah Packard
In honor of Leo and Zita Spellacy
In memory of Margaret Merva
Rae-Ann Skilled Nursing and Rehabilitation Centers
Mr. and Mrs. John and Katie Mangan Mary Spellacy
In honor of Suzanne Metelko
In memory of J. Leland Utley
Mr. and Mrs. David and Tammy Shaw
Mr. and Mrs. David and Carolyn J. Swaysland
In honor of Jan Murphy
In honor of the low-income uninsured Mr. and Mrs. David and Marilyn Crisafi LaVerne Sickles
Ms. Deborah Small
NCHM Hippocrates Society Honoring individuals who have made a planned gift to North Coast Health Ministry or whose lifetime direct gifts of cash or stock/property exceed $10,000.
Mrs. Constance A. Rebar Carol and Charles Rini, Sr. Dr. and Mrs. Michael C. and Kathy Smith Mr. and Mrs. Keith and Lynda Vanderburg Dr. Richard W. Watts and Mrs. Audrey Watts*
Ms. Delphine Barrett Mr. and Mrs. George and Terese Blaha Mr. Milan G. Busta Mr. David J. Coury Mr. and Mrs. John C. and Jean Dannemiller Mr. and Mrs. Chris and Sandy Haas
*Deceased
Assistance with planned gifts is provided to NCHM donors by the Community West Foundation through the Colleagues Program. If you have remembered North Coast Health Ministry in your will or in the charitable portion of your estate plan, please let us know by calling NCHM Development Director Jeanine Gergel at 216-228-7878 ext. 107.
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Statement of Activities and Net Assets Year Ended December 31, 2011
Changes in unrestricted net assets: Revenue and other support: Contributed goods Contributed services Foundations and grants Individual contributions, and other Special events, net Interest income Miscellaneous Total revenue and other support
$3,882,694 367,675 507,647 298,714 177,490 1,342 36,741 $5,272,313
Expenses: Program services Management and general Fund raising Total expenses
$4,990,772 76,544 150,699 $5,218,015
Increase in unrestricted net assets:
54,298
Net assets, beginning
806,867
Net assets, ending
$ 861,165
North Coast Health Ministry spends less than four percent of its total revenue on management, general and fundraising expenses. Ninety-six percent of revenue is spent on providing patient care.
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North Coast Health Ministry (NCHM) is a faith-based free clinic serving the low-income uninsured on Greater Cleveland’s West Side. With the support of a network of volunteer physicians, nurses and other caregivers, NCHM provides primary health care, specialty referrals, prescription assistance, health education and social service benefits access to the medically underserved. We strive to be our patients “medical home,” providing a patient-centered source for preventive care and chronic disease management. We believe health care is as basic a human need as food, clothing or shelter—especially for those with chronic illnesses. Over 70 percent of North Coast Health Ministry’s patients have chronic conditions, such as diabetes, hypertension and heart disease. The majority of our patients report that they would have nowhere to go for care other than the local hospital emergency room if North Coast Health Ministry were not here. We are grateful for the generosity of our supporters that enables us to provide essential health services to our medically underserved neighbors in need.
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North Coast Health Ministry 16110 Detroit Ave. Lakewood, Ohio 44107 216-228-7878 www.nchealthministry.org
