17383_RBCI 05 Corporate profile ENG

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RBC INSURANCE

IFC

A message from Jim Westlake

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Executive committee

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Fee and related activities

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A message from Neil Skelding

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Life and health

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RBC overview

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2005 highlights

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Corporate organization

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Property and casualty Reinsurance

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RBC Insurance locations Directors

A message from Neil Skelding

Our vision

President & CEO, RBC Insurance

“Always earning the right to be our clients’ first choice” A message from Jim Westlake Group Head, RBC Canadian Personal and Business

In the fall of 2004, RBC® began a major transformation with a vision to becoming a true “Client First” organization, able to provide better, faster and more responsive service to our clients. As a result of our successful execution of the Client First Initiative, RBC Financial Group® achieved record earnings in 2005. This is a tremendous accomplishment and reflects the hard work and dedication of all employees. Our Canadian Personal and Business (CPB) segment, which includes our Global Insurance business, has made great progress since its creation just over a year ago and it is making a significant contribution to RBC’s overall enterprise results. In 2005, CPB generated strong revenue growth across all of our business lines — Business and Commercial Banking, Cards and Payment Solutions, Global Insurance, Personal Banking, and Wealth Management — by executing our growth strategy and by helping our employees make it easier for clients to do business with us. In addition, most of our businesses experienced gains in market share and we have made very good progress with respect to client satisfaction. These results reflect the strengths of our integrated retail financial services organization and the continued focus of all CPB employees on meeting the needs of every client we serve.

This past year we took additional steps to continue to bring our organization, and our senior leaders, closer to our clients to help foster clearer accountabilities, quicker decision making, less duplication and, most importantly, an increased focus on our clients. In this regard, CPB is concentrating on three strategic priorities to help build on our progress. We will focus on the following: optimizing our extensive distribution capabilities to provide our clients with the right product through the right channel at the right time; simplifying structures and streamlining processes for everything from account openings to credit approvals in order to reduce duplication and overlap; and expanding and focusing on areas that offer above-average growth potential such as insurance, wealth management, credit cards, brokerage, and urban and high-value client markets to accelerate revenue growth.

Two thousand and five was another excellent year for RBC Insurance®. Revenues grew at 15 per cent over 2004 and expenses remained flat creating significant operating leverage. The integration of the Canadian operations of Provident Life and Accident Insurance Company (“UnumProvident Canada”), a wholly owned subsidiary of UnumProvident Corporation, acquired in May of 2004, continued and is largely complete. An important milestone for RBC was reached in June of 2005, when RBC Insurance opened its first retail insurance branch. Located next door to the RBC Royal Bank® branch in Scarborough, Ontario, this new concept, multi-line insurance branch offers a wide range of home, auto, life, health and travel insurance in a manner that is consistent within the existing regulations (the current Bank Act restricts the offer of most types of insurance in bank branches). We are very encouraged with the results of these new operations and plan to continue to expand this channel. World events had a significant impact on the insurance industry in 2005 and on the results of RBC Insurance. Our organization felt the impact of hurricanes Katrina and Rita, specifically in our property catastrophe reinsurance business. As a result of these immense tragedies, in September 2005 we announced we would take a charge of $203 million. Following careful analysis of this area of our business, we have decided to reduce our overall exposure to these risks going forward. I am pleased to report, however, that our financial strength and ratings have been unaffected despite these losses.

Looking ahead, we are committed to making further progress against these key priorities. I am confident that by working together, and with the strong fundamentals in place, we will continue to generate strong results across all of our businesses.

Our success and strong performance over the past year is the result of several factors, including the hard work of our employees, the continued growth and expansion of our operations, an increased focus on maximizing distribution opportunities and the introduction of new products and services.

Jim Westlake

In 2006, we will focus on four key priorities. First, we will continue to drive revenue by leveraging the strengths of RBC Financial Group, enhancing our product suite and expanding across all business lines in North America and select international markets.

Group Head, RBC Canadian Personal and Business

Next, we will also focus on becoming a North American leader in key markets by building on our Canadian leadership positions and continuing to grow our U.S. creditor, travel and life insurance businesses. Third, we will continue to leverage more efficient distribution channels. By optimizing efficiencies in distribution with our thirdparty relationships, and with particular emphasis on RBC channels and delivering high-value products and services to clients at lower costs, we can maximize reach to clients and provide multi-product options within the current regulatory environment. We will also continue to leverage opportunities to cross-sell insurance products within existing RBC Insurance distribution channels. Finally, we will continue to focus on providing a superior insurance experience through our vision of “Always earning the right to be our clients’ first choice.” Going forward, we plan to continue to build our leading global insurance organization by leveraging the strength of our existing business to meet the evolving needs of consumers in North America and throughout the world.

Neil Skelding President & CEO RBC Insurance

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Global Insurance ($ billions)

Financial highlights RBC Insurance total revenues for 2005 were $3.3 billion, representing a 15 per cent increase over the previous year. Insurance premiums, investment and fee income were also strong, reflecting growth across all areas of its business.

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2005 highlights Over the past year, RBC Insurance† focused on six strategic priorities: revenue growth, efficient distribution, business integration, North American leadership in key markets, risk management and delivering a superior client experience. In 2005, we made significant progress in all of these areas.

Business highlights We launched several new products in 2005 to better meet the needs of clients. The new Term 10 and Term 20 plans provide Canadians with affordable life insurance choices that may be renewed to provide coverage through to age 80, or may be converted to a permanent life insurance plan at any time prior to age 70. RBC Insurance, in partnership with The Edge 1 Benefits Inc., also launched The EdgeTM Critical Illness Plan, which provides simplified and enhanced coverage alternatives to protect Canadians against financial hardships should they be diagnosed with a critical illness. From a travel insurance perspective, RBC Insurance enhanced its travel insurance options for seniors. These enhancements, which include an improved medical questionnaire, special underwriting and improved case management, will enable RBC Insurance to provide travel insurance to a wider range of travellers. In the U.S., we introduced a new version of RBC ExpressTERMTM, our fully-automated term life insurance product, for in-branch sale through licensed agents in U.S. financial institutions. We continued to enhance our distribution network in response to clients who said they wanted to meet face to face with an insurance advisor for home, auto, travel and life insurance products. In June 2005, RBC Insurance marked a significant milestone with the opening of its first retail insurance branch. The new branch provides a convenient retail option for customers who are looking to meet face to face with an insurance advisor for home, auto, travel and life insurance

products. Requests for more complex insurance products, such as universal life insurance, are referred to specialized sales representatives. RBC Insurance plans to open several more offices near RBC Royal Bank branches over the next year. Over the past year, we made significant strides to complete the integration of the business acquired through UnumProvident into our life and health insurance operations. Key achievements included bringing together the management teams, brokerage networks, group products and systems. We also continued to build and maintain our leading positions in key insurance markets. We improved our risk management processes and maintained several important financial-strength ratings. RBC Life Insurance Company, our Canadian life insurance operating entity, and Liberty Life Insurance Company and Business Men’s Assurance Company of America, our U.S. life insurance entities, renewed their “A” (Excellent) financial strength ratings from A.M. Best. Royal Bank of Canada Insurance Company Ltd., a primary RBC reinsurance subsidiary located in Barbados, also maintained its “A” (Excellent) financial strength rating from A.M. Best and its AA– counterparty credit and financial strength rating from Standard & Poor’s in 2005.

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RBC Insurance operates through a number of legal entities. Please refer to page 5 for a listing.

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2004

2005

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Corporate organization

RBC Insurance

Canadian operations

RBC Insurance Services Inc.

RBC Life Insurance Company 1

RBC Travel Insurance Company

U.S. operations

Liberty Life Insurance Company1

The Liberty Marketing Corporation

Business Men’s Assurance Company of America1

International operations

RBC Reinsurance (Ireland) Limited

Royal Bank of Canada Insurance Company Ltd.2

RBC General Insurance Company

Assured Assistance Inc.

This chart does not represent the organization’s actual legal or divisional structure.

RBC Insurance offers a wide range of life, health, creditor, travel, home and auto insurance products and services to individual and business clients in Canada and the U.S., as well as reinsurance for clients around the world.

RBC Insurance, which operates as part of the Canadian Personal and Business segment of RBC Financial Group, is the largest Canadian bank-owned insurer, one of the top 10 Canadian life insurance producers and a leader in travel insurance, creditor products and individual disability insurance. We also have a fast growing home and auto insurance business and a leading reinsurance operation.

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“A” (Excellent) financial strength rating from A.M. Best. Royal Bank of Canada Insurance Company Ltd. has an “A” (Excellent) financial strength rating from A.M. Best and an AA– counterparty credit and financial strength rating from Standard & Poor’s.

RBC Insurance executive committee (L to R): Diane Churilla, Head, Finance; Karen Leggett, Head, Insurance Operations; Grant Hardy, Head, Actuarial & Insurance Risk Management; Neil Skelding, President & CEO, RBC Insurance; Stan Seggie, Head, Property & Casualty Insurance; Louise Mitchell, Head, Bank Distributed Products; John Young, Head, Life & Health Insurance; Kathy Pryden, Head, Reinsurance & International Markets; Tom Dalinda, Head, Investments; David Black, Head, U.S. Insurance

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Life and health RBC Insurance offers life and health insurance, as well as wealth accumulation solutions to individual and group clients in Canada and the U.S. This includes term and universal life, critical illness, disability and long term care insurance, as well as group benefits. We also offer variable life insurance, and fixed and variable annuities in the U.S. In Canada, these products are distributed through more than 17,000 independent brokers affiliated with producer groups, financial planning companies and stock brokerage firms, as well as through direct sales and a network of more than 350 career sales representatives. Distribution in the U.S. is through regional and independent broker-dealers, national marketing organizations, RBC banking and investment channels, the Internet, other direct marketing channels and a field force of approximately 300 sales agents, operating primarily in the southeastern United States. In 2005, we launched a number of initiatives to further grow and expand our life and health insurance business, including introducing new products, further integrating our distribution network and improving the overall efficiency of our operations. From a product perspective, the new Term 10 and Term 20 plans provide Canadians with affordable term life insurance choices. These plans may be renewed to provide coverage through to age 80, or converted to a permanent life insurance plan at any time prior to age 70. They also allow for simplified, preferred underwriting classes, criteria and requirements and provide the option for tele-application completion on term plans of $100,000 or more.

RBC Insurance, in partnership with The Edge Benefits Inc., also launched The Edge Critical Illness Plan, which provides simplified and enhanced coverage alternatives to protect Canadians from financial hardships should they be diagnosed with a critical illness. We also completed the integration of our group insurance products with those of the former UnumProvident Canada to offer the most comprehensive and competitive group insurance options to distributors and their clients. By bringing together the management teams, brokerage networks, group products and systems of both companies, we delivered outstanding results in 2005 and continue to build and maintain our market leading positions in key insurance markets. As part of our ongoing effort to create operational efficiencies, we announced the consolidation of our facilities in Calgary and made changes to our western region organizational structure. We appointed new regional vice-presidents for the western and prairie regions and going forward, we will continue to seek opportunities to align our third-party distribution field resources more directly with our customers. In addition, we introduced a number of initiatives to help our distributors better meet their clients’ insurance needs. In June, we relaunched the Sales Resource Centre for insurance representatives. The newly redesigned site, which is accessible through the RBC Insurance website, provides more efficient and user-friendly access to valuable life and health insurance sales, marketing and product information.

Our life and health business provides a wide range of individual and group life and health insurance solutions to individual and business clients in Canada and the U.S. We are one of the top 10 Canadian life insurance producers and a leader in individual disability insurance.

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For career sales representatives, we enhanced the Business Intelligence Centre web portal that provides contracted representatives with quick access to a variety of sales support tools, such as job aids, and production bulletins, as well as training and development information. It also provides access to other commonly used applications such as FASATWeb for online personalized commission information and RBC Insurance University, the career sales learning management system. A system was also created to enable information sharing and document collaboration internally between career sales head office staff, branch managers and branch administrators and to support key administration, recruitment, and in-field training functions. Going forward, we will continue to look for opportunities to leverage RBC Insurance systems that support a more productive sales force, allowing us to remain a leader in the distribution of insurance solutions to Canadians. Our U.S. life insurance operations enjoyed a successful year in 2005, consistent with our strategic focus on differentiated insurance protection and wealth accumulation solutions, efficient delivery and a superior client experience. Sales of RBC LevelTERM® life insurance, which offers highly competitive pricing for tobacco users, increased 67 per cent over the prior year through continued expansion of our sales distribution. RBC LevelTERM life insurance is offered through online and off-line term insurance marketers, financial institutions, and marketing organizations supporting independent agents, as well as an RBC U.S. field sales force of approximately 300 agents. We also introduced a new version of RBC ExpressTERM life insurance, our fully-automated term product for in-branch sales through licensed agents in U.S. financial institutions. Offered in face amounts up to $250,000, this product enables customers to complete an application, be approved for coverage and receive a policy in as little as 15 minutes.

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Average agent productivity increased more than 25 per cent following the successful reorganization of our agency sales operation in the U.S. Annuity sales through RBC Insurance agents increased 50 per cent over the prior year and we continued to increase the number of agents and managers holding securities licenses. Over the past year, our U.S. wealth management business introduced a number of value-added services intended to enhance relationships with key selling partners, including regional and independent broker-dealers and national marketing organizations. In June, we addressed the growing need for effective retirement income strategies with an innovative structured asset allocation model. The Income 2 for Life Model™ is a turnkey solution that enables financial professionals to transform accumulated client wealth into a lifetime retirement income stream. We also introduced a 2 client seminar on the Clarity Duo™ product, an innovative wealth management solution that facilitates tax-efficient wealth accumulation, access and transfer. In 2005, we also enhanced our variable product portfolio with 23 new investment options, featuring a combination of low-cost index funds and actively-managed funds from respected brand names. When structured with index investment options, RBC Insurance variable annuities are among the lowest in cost on the market. We also took steps to differentiate ourselves among key selling partners by offering RBC LevelTERM insurance to broker-dealers and national marketing organizations. Over the next year, our focus will be on further expanding our North American life and health insurance operations by integrating and leveraging our systems and technology infrastructure, enhancing our product portfolio and increasing cross-enterprise activities. To sustain our strong market position, we will also seek opportunities to strengthen our independent and proprietary distribution channels.

Property and casualty Our property and casualty products include home, auto and travel insurance for individual and business clients in Canada, the U.S. and select international markets.

Home and auto insurance RBC Insurance offers Canadians a comprehensive range of personal home and auto insurance products, including coverage for houses, condominium units, apartments, cottages, automobiles, motorcycles, recreational vehicles and snowmobiles. RBC Insurance home and auto insurance products are offered to clients through direct sales channels, including over the phone and the Internet, as well as through group insurance plans. Our group insurance program is designed to give employers and affinity groups the opportunity to offer employees and members value-added insurance options without the cost of maintaining an additional benefit program. Over the past year, we added 14 new organizations to this rapidly growing program. We now provide group home and auto insurance benefits to more than 50 groups across Canada. Over the past year we made several changes to enhance client experience and convenience by making greater use of online tools and services. In May, RBC Insurance launched online discounts on some of its home and auto insurance products. Through this program, residents of Ontario and Quebec who visit

www.rbcinsurance.com for an online, no-obligation quote for their home or auto insurance are eligible to receive a discount. The online discount applies to private passenger automobiles, homes, condominiums and tenant properties. Once clients have completed their online quote, they will receive a reference number as well as the RBC Insurance toll-free number, which they can call to speak with a licensed insurance advisor and finalize their coverage. RBC Insurance also expanded its online quoting and underwriting capabilities for home and auto insurance. In June, we added several new features, including the ability for customers to view their policy and billing status, change billing information, view policy documents and access our policy wordings library. Additional functionality is currently being developed and is expected to be launched in early 2006. The August flooding in the Greater Toronto Area gave RBC Insurance an opportunity to truly demonstrate to customers that we are “First For You.” More than 400 property and auto claims were reported and inspected within days of the flood event. In the vast majority of cases, claims adjusters were on the scene of the loss within 24 hours of receiving a call from our clients. Going forward, we will continue to focus on opportunities for revenue growth and improve our position in key markets by leveraging distribution economics and processes to create a superior insurance experience for customers and distributors.

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Travel insurance RBC Insurance is the leading provider of travel insurance in Canada and the 2005 Travel Agents’ Choice for favourite travel insurance provider in Canada. Our travel insurance business provides a wide range of products and services, including trip cancellation, interruption and emergency assistance services, to clients in Canada and the U.S. These products are distributed through a network of travel agencies, as well as over the Internet and in Canada, through bank channels and insurance brokers. Over the past year, we continued to grow our Canadian business and develop our U.S. operation by enhancing product and service options to better meet the needs of travellers, launching new technology solutions and expanding our distribution capabilities. From a product perspective, we introduced enhancements to our line of TravelCare® products, which improve the coverage we can provide to senior and snowbird clients. These changes, which took effect in August 2005, allow more individuals to protect themselves with affordable travel insurance. New features of our TravelCare line of products

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include: an enhanced medical questionnaire that provides more travellers with increased protection through less restrictive exclusions and conditions; a special underwriting process for clients with pre-existing conditions; and enhanced case management allowing us to extend coverage to more clients. We will also increase our bank branch focus on Travel HealthProtector®, a comprehensive health insurance offering, by delivering branch sales tools and actively promoting our new online application to clients. We will also be promoting and supporting the launch of new travel solutions for bank business clients. Building our U.S. market presence was also a focus for 2005. Early in the year, we signed preferred supplier agreements 1 2 with TRAVELSAVERS® and Vacation.com® . As part of our commitment to ensuring agents have the knowledge and information they need to make insurance a key revenue source, member agencies enjoy numerous benefits, including enhanced technology processes and superior training and support. Going forward, educating consumers and distributors about the value of travel insurance coverage for a range of situations will continue to be a priority. We also plan to continue to grow our travel insurance business by exploring additional distribution channels, growing and retaining existing accounts, acquiring new strategic business and building our market share in the U.S.

Reinsurance RBC Insurance reinsures risks to other insurance and reinsurance companies in order to provide greater diversification, limit loss exposure to large risks and provide additional capacity for future growth. Our reinsurance business includes life retrocession, as well as property, title, credit and financial products reinsurance.

Life retrocession RBC Insurance continues to grow its life retrocession business. We participate in the quota-share reinsurance deals and excess reinsurance pools of most major North American and European reinsurers by accepting a portion of reinsurance risk on life insurance policies. In 2005, our life retrocession business experienced significant premium income growth as a result of our participation in large quota-share deals. In addition, we improved our infrastructure to better manage our operations and monitor the business we assumed from our customers. These enhancements resulted in improved accuracy of the assumed business and more accurate retention management. Going forward, we plan to expand our business by being more proactive at sourcing life retrocession opportunities in the European market. We will also continue researching new product lines and identifying new growth opportunities in other international markets.

The past year of devastating hurricanes have had a significant impact on the industry. Going forward, we plan to reduce our overall exposures to a level within our reduced risk limits.

Credit and financial products reinsurance Our credit and financial products business underwrites nontraditional credit, surety, and financial-based risk, primarily in the European credit markets. In 2005, RBC Insurance developed a title reinsurance portfolio based on reinsured risks for title insurance policies issued in the U.S. and U.K. We will continue to research new product lines based on conveyancing from title to real estate and other property. We will also enhance our risk analysis models and infrastructure in order to identify, grow and develop opportunities internationally. Over the past year, we have also spent considerable time reviewing some of the key risk parameters in our business. On the infrastructure side, in 2005, we added two staff members in Ireland to better serve our European clients. In addition, we continued to enhance our risk analysis models and we are developing major enhancements to our capital model that will significantly reduce its run time.

Property reinsurance RBC Insurance has a diverse property reinsurance portfolio, which is based on reinsured risks for property policies issued by insurers around the world. Our portfolio covers losses arising from events such as earthquakes, hurricanes and industrial fires, and is generated through brokers and reinsurers in the U.K., Bermuda, Europe and the U.S.

Looking ahead, we plan to take on selective business that fits within our credit limits and return on capital requirements.

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Fee and related activities Creditor

Travel assistance services

RBC Insurance supports the creditor insurance products and services for individual and business clients of RBC Royal Bank. This includes life and disability insurance for mortgages, loans and Visa* cards.

RBC Insurance, through Assured Assistance Inc. (AAI), is one of North America’s leading providers of emergency travel and medical assistance services. AAI provides 24/7 multilingual travel assistance, medical case management, cost containment and access to contracted medical providers around the world for more than three million travellers annually.

In 2005, we strengthened our leadership position in this market. Key initiatives included enhancing existing creditor insurance products to meet the needs of our home equity financing clients, and improving distribution processes through the expansion of our call centre staff. In 2006, we will focus on increasing creditor awareness and sales penetration through the addition of new performance measurements and reporting, the introduction of product innovations and enhancements, and simplifying processes that make it easier for both customers and sales forces.

In 2005, we continued to expand our medical case management team as well as worldwide medical and transportation provider network. We also refined and redesigned advanced quality tracking and client outcome measurement tools, and expanded our expertise and resources in claims cost containment focusing on our U.S. and Caribbean claims. Going forward, we will continue to grow our worldwide medical provider and travel resource network, as well as our medical case management tools and resources. We also plan to enhance our claims applications to achieve and exceed our claims cost management objectives and to facilitate our clients’ access to quality medical providers.

RBC Insurance is involved in a number of key insurance and related activities that generate fee income for the organization, including creditor and travel assistance services.

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RBC overview Royal Bank of Canada (TSX, NYSE: RY) uses the initials RBC as a prefix for its businesses and operating subsidiaries, which operate under the master brand name of RBC Financial Group. We are Canada’s largest bank as measured by assets† and market capitalization†, and one of North America’s leading diversified financial services companies. We provide personal and commercial banking, wealth management services, insurance, corporate and investment banking and transaction processing services on a global basis. Our corporate support team enables business growth with expert professional advice and state-of-the-art processes.

We employ approximately 60,000 people who serve more than 14 million personal, business and public sector clients through offices in North America and some 30 countries around the world.

In Canada, we have strong market positions in all of our businesses. In personal and business banking, we rank first or second in most retail products. In wealth management, we have the leading full-service brokerage operation (by assets), the top mutual fund provider among Canadian banks and the second-largest self-directed broker (by assets). We are the largest Canadian bank-owned insurer, one of the top 10 Canadian life insurance producers, and a leader in travel insurance, creditor products and individual disability insurance. In corporate and investment banking, we continue to be the top-ranked securities underwriter and the leading mergers and acquisitions advisor. We also have by far the largest Canadian custody operations (by assets under administration). Our domestic delivery network includes 1,104 branches and 3,906 banking machines, 437 investment retirement planners, 1,063 financial planners, 371 insurance agents and 975 mortgage specialists. Currently, we have 3.5 million online and 2.5 million telephone clients.

In the U.S., we provide personal and commercial banking, insurance, full-service brokerage, and corporate and investment banking services to about 1.5 million clients through RBC Centura, RBC Builder Finance, RBC Insurance, RBC Liberty Insurance, RBC Dain Rauscher and RBC Capital Markets. Outside North America, we have a banking network in the Caribbean and a presence in niche markets. In Europe, South America and the Middle East, we provide private banking, international estate planning and wealth management services tailored for high-net-worth individuals, sophisticated investors, and corporate and institutional clients. We also offer investment banking, trading, capital markets, reinsurance, securities custody and trade finance to corporate, institutional and business clients. In the Asia-Pacific region and Australia, we provide corporate and investment banking, trade finance, correspondent banking, treasury and securities custody services to corporate clients, reinsurance to institutional and business clients, and private banking services to individual clients.

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Measured as at October 31, 2005

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Directors

RBC Insurance locations CANADA CANADIAN HEAD OFFICE 6880 Financial Dr., Tower 1, Mississauga, ON L5N 7Y5 T (905) 949-3663 F (905) 813-4853

6880 Financial Dr., Tower 1, 2nd Floor, Mississauga, ON L5N 7Y5 T (905) 858-8890 F (905) 858-5860 3027 Harvester Rd., Suite 502, Burlington, ON L7N 3G7 T (905) 631-7550 F (905) 631-8705

Florence 1557 West Palmetto St., Florence, SC 29501 T (843) 662-3632 F (843) 665-7633

RBC INSURANCE BRANCHES

4035 Premier Dr., Suite 110, High Point, NC 27265 T (336) 882-6080 F (336) 882-6099

1227 Barton St. E., Hamilton, ON L8H 2V4 T (905) 548-5790 F (905) 548-5401

2075 Kennedy Rd., Suite 600, Scarborough, ON M1T 3V3 T (416) 289-5661 F (416) 289-4177

Greenville

65 Princess St., Unit 2, Kingston, ON K7L 1A6 T (613) 549-7300 F (613) 549-7655

383 Richmond St., Suite 801, London, ON N6A 3C4 T (519) 645-6840 F (519) 642-1421

1571 Sandhurst Circle, Scarborough, ON M1V 1V2 T (416) 292-6466 F (416) 292-6490

111 Grangeway Ave., Suite 400, Scarborough, ON M1H 3E9 T (416) 289-8779 F (416) 289-7120

1415 West Prien Lake Rd., Lake Charles, LA 70601 T (337) 474-0488 F (337) 474-7504

3535, boul. St. Charles, Kirkland, QC H9H 5B9 T (514) 630-1908 F (514) 630-5001

40 Hines Rd., Suite 400, Kanata, ON K2K 2M5 T (613) 592-8007 F (613) 592-8077

Lexington

LIFE AND HEALTH OFFICES

9900 Cavendish Blvd., Suite 310, St. Laurent, QC H4M 1E3 T (514) 856-8666 F (514) 856-8699

T (859) 255-7959 F (859) 253-3124

3100 Le Carrefour Blvd., Suite 115, Laval, QC H7T 2K7 T (450) 686-4299 F (450) 686-4644

2024 Corporate Centre Dr., Suite 303, Myrtle Beach, SC 29577

1260 Lebourgneuf Blvd., Suite 200, Quebec City, QC G2K 2G2 T (418) 654-1222 F (418) 654-2036

Raleigh

2010 11th Ave., Suite 500, Regina, SK S4P 0J3 T (306) 569-7666 F (306) 569-7733

T (919) 878-0440 F (919) 878-0442

10655 Southport Rd. S.W., Suite 600, Calgary, AB T2W 4Y1 T (403) 271-3939 F (403) 271-2274 10117 Jasper Ave., Suite 610, Edmonton, AB T5J 1W8 T (780) 423-0066 F (780) 428-1925 1055 W. Georgia St., Suite 900, Box 11126, Vancouver, BC V6E 3P3 T (604) 689-1738 F (604) 683-3320 220 Portage Ave., Suite 1206, Winnipeg, MB R3C 0A1 T (204) 985-9497 F (204) 944-8855

HOME AND AUTO OFFICES

Royal Bank of Canada Insurance Company Ltd.

RBC Life Insurance Company RBC Travel Insurance Company RBC General Insurance Company

RBC Life Insurance Company RBC Travel Insurance Company RBC General Insurance Company

This list does not include RBC Financial Group officers who sit on any of our boards of directors.

Spartanburg Oak Forest Shopping Center, 2401 Reidville Rd., Suite 7 Spartanburg, SC 29301

111 Grangeway Ave., Suite 406, Scarborough, ON M1H 3E9 T (888) 269-2515 F (905) 813-4791

T (864) 609-3030 F (864) 609-3737

380 Wellington St., Suite 205, London, ON N6A 5B5 T (519) 679-9590 F (519) 945-4383

1 Place Ville Marie, Suite 1300, East Wing, Montreal, QC H3C 2S1 T (800) 769-2526 F (514) 384-5088

90 Sparks St., Mezzanine Level, Ottawa, ON K1P 5T6 T (613) 564-2040 F (613) 564-2017

TRAVEL OFFICES

1100, boul. René-Lévesque O., bur 710, Montreal, QC H3B 4N4 T (514) 954-1205 F (514) 954-1206

CHARLES D. WHELLY, Q.C. > Barrister and Solicitor Patterson Palmer, Saint John, New Brunswick

Highwoods Tower One, 3200 Beechleaf Ct., Suite 210, Raleigh, NC 27604

30 Duke St. W., 8th Floor, Kitchener, ON N2H 3W5 T (519) 579-4770 F (519) 579-4787

1 Place Ville Marie, 13th Floor, South Wing, Montreal, QC H3C 3A9 T (514) 748-1457 F (514) 748-2588

WILLIAM M. TOMLIN > President/Director CGM Insurance Brokers, Bridgetown, Barbados

T (843) 626-6252 F (843) 626-6274

TRAVEL OFFICES

245 Ouellette Ave., Windsor, ON N9A 7J2 T (519) 945-0189 F (519) 945-4383

RBC Life Insurance Company RBC Travel Insurance Company RBC General Insurance Company

Myrtle Beach

10655 Southport Rd. S.W., Suite 600, Calgary, AB T2W 4Y1 T (866) 715-3757 F (866) 804-2228

2985 Virtual Way, Suite 300, Vancouver, BC V5M 4X7 T (604) 718-6700 F (604) 718-6752

RBC Life Insurance Company RBC Travel Insurance Company RBC General Insurance Company

1510 Newtown Pike, Suite 152, Lexington, KY 40511

1122 International Blvd., Burlington, ON L7R 4C1 T (905) 319-9501 F (905) 319-89490

30 Adelaide St. E., Suite 600, Toronto, ON M5C 3G8 T (416) 594-3700 F (416) 861-0897

Royal Bank of Canada Insurance Company Ltd.

PETER B. PATTERSON > Business Director Wycliffe College, Toronto, Ontario

Lake Charles

10303 Jasper Ave., Suite 2050, Edmonton, AB T5J 3N6 T (866) 715-3757 F (866) 804-2228

10655 Southport Rd., S.W., Suite 600, Calgary, AB T2W 4Y1 T (403) 271-0504 F (403) 271-8168

JOHN F. T. WARREN > Regional Managing Partner Borden Ladner Gervais, LLP, Toronto, Ontario

RBC Reinsurance (Ireland) Limited

620 Congaree Rd., Suite D, Greenville, SC 29607 T (864) 281-0684 F (864) 281-0539

5161 George St., 12th Floor, Halifax, NS B3J 1M7 T (902) 492-3444 F (902) 492-2171

9 Antares Dr., Suite 233, Nepean, ON K2E 7VS T (613) 224-8322 F (613) 224-1321

JOHN E. PELLER > President & CEO Andrés Wines Ltd., Winona, Ontario

JOHN LARKIN > Partner William Fry, Solicitors, Dublin, Ireland

Greensboro

3300 Highway #7, Suite 320, Concord, ON L4K 4M3 T (905) 760-8060 F (905) 760-7701

PETER R.P. EVELYN > Attorney-at-Law Peter Evelyn & Co., Bridgetown, Barbados

T (864) 587-6570 F (864) 587-6575

2000 Wade Hampton Blvd., Greenville, SC 29615

INTERNATIONAL REINSURANCE OFFICES 1st Floor, Suite 5, The Mall, Beacon Court, Sandyford Dublin 18, Ireland T (353) 1-293-7120 F (353) 1-293-7130 Chelston Park, 1st Floor, Building #1, Collymore Rock P.O. Box 1335 St. Michael, Barbados, West Indies T (246) 228-7544 F (246) 228-7553

UNITED STATES U.S. HEAD OFFICE

1000, route de L’Église, bur 690, Ste-Foy, QC G1V 3V9 T (418) 623-7285 F (418) 623-9608

2000 Wade Hampton Blvd., P.O. Box 1389, Greenville, SC 29602 T (864) 609-3600 F (864) 609-4100

135-21 St. E., Ste 201, Saskatoon, SK S7K 0B4 T (306) 933-3222 F (306) 665-1106

LIFE AND HEALTH OFFICES

CAREER SALES OFFICES

2 Pershing Square, 2300 Main St., Suite 450, Kansas City, MO 64108 T (816) 218-6500 F (816) 218-6611

10303 Jasper Ave., Suite 2050, Edmonton, AB T5J 3N6 T (780) 944-8774 F (780) 944-8795

AGENCY SALES OFFICES

10655 Southport Rd. S.W., Suite 600, Calgary, AB T2W 4Y1 T (403) 271-4422 F (403) 278-3774 3960 Quadra St., Suite 507, Victoria, BC V8X 4A3 T (250) 953-2300 F (250) 881-7497 2985 Virtual Way, Suite 301, Vancouver, BC V5M 4X7 T (604) 718-4300 F (604) 718-4375

Baton Rouge 10755 Linkwood Ct., Baton Rouge, LA 70810 T (225) 766-1116 F (225) 766-1154 Charleston 885 Island Park Dr., Suite 102, Charleston, SC 29492 T (843) 856-2257 F (843) 856-3589 Charlotte

20434 64th Ave., Langley, BC V2Y 1N4 T (604) 532-2650 F (604) 532-2656 220 Portage Ave., Suite 1305, Winnipeg, MB R3C 0A5 T (204) 953-0500 F (204) 947-2733 525 Main St., Moncton, NB E1C 1C4 T (506) 857-8025 F (506) 853-7939

13860 Ballantyne Corporate Place, Suite 175, Charlotte, NC 28277 T (704) 540-2663 F (704) 540-2824 Columbia 4406 — A Forest Dr., Suite 3, Columbia, SC 29206 T (803) 743-0071 F (803) 743-0880

® TM

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Registered trademarks of Royal Bank of Canada. Trademark of Royal Bank of Canada. Used under license. Registered trademark of American Marketing Group, Inc. Registered trademark of Vacation.com, Inc. Trademark of The Edge Benefits Inc. Trademark of Wealth 2K, Inc. and Philip G. Lubinski, LLC. All used by permission.

* Registered trademark of Visa International Service Association. Used under license.

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www.rbcinsurance.com For more information, contact RBC Insurance toll-free at 1-888-526-2056. RBC INSURANCE 6880 FINANCIAL DRIVE, TOWER 1 MISSISSAUGA, ONTARIO L5N 7Y5 CANADA

82040 (04/2006)